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Protea Hotel Clarens

Free State · South Africa

Main Street & Van der Merwe Street, 01View location

8.6/10Excellent174 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.4/108.4
Condition8.8/108.8
Location9.2/109.2
Neighborhood9.0/109.0
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Protea Hotel Clarens

Located in the historic district of Clarens, the upscale Protea Hotel by Marriott Clarens is a short walk from the Clarens Brewery and the Clarens Kloof Mountain Trail. This Art Deco hotel offers 70 air-conditioned rooms with plasma televisions, satellite programming, and Wi-Fi (surcharge).

Enjoy amenities such as an outdoor pool, a terrace with scenic views, and the Adamo Restaurant with its bar, lounge, and pool view. Room service is available during limited hours, and buffet breakfast is served daily (for a fee).

The hotel also features a business center, conference space, meeting rooms, and complimentary valet parking.

Read more about this hotelShow less

With a stay at Protea Hotel by Marriott Clarens in Clarens, you'll be in the historical district, just a 3-minute walk from Clarens Brewery and 6 minutes by foot from Clarens Kloof Mountain Trail.

This family-friendly hotel is 1.1 mi (1.7 km) from Clarens Nature Reserve and 21.3 mi (34.3 km) from Frontier Inn Casino. Make yourself at home in one of the 70 air-conditioned rooms featuring plasma televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment.

Partially open bathrooms with bathtubs or showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Clarens?

This hotel has 1475 square feet (137 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 7:00 PM
Check-out until 11:00 AM

Hotel policies

Parking height restrictions apply Professional property host/manager Pets not allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • Parking height restrictions apply.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Fee for buffet breakfast: approximately ZAR 210 per person
    • Fee for in-room wireless internet: ZAR 500 per night (rates may vary)
    • Late check-out fee: ZAR 500 (subject to availability)
    • Rollaway bed fee: ZAR 150.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Clarens Brewery 0.3 km / 0.2 mi
Clarens Kloof Mountain Trail 0.5 km / 0.3 mi
Clarens Nature Reserve 1.7 km / 1.1 mi
Frontier Inn Casino 34.3 km / 21.3 mi
Fouriesburg Park 34.7 km / 21.5 mi
Nederduitse Gereformeerde Church 35.2 km / 21.9 mi
Dihlabeng Mall 35.4 km / 22 mi
Bethlehem Medical Centre 36 km / 22.4 mi
Dihlabeng Regional Hospital 36 km / 22.4 mi
Bethlehem Museum Trust 36.2 km / 22.5 mi
Pretorius Kloof 36.9 km / 22.9 mi
Goble Park 37.4 km / 23.2 mi
Loch Lomond 40.5 km / 25.2 mi
Basotho Cultural Village 43.7 km / 27.2 mi
University of The Free State Qwaqwa Campus 51 km / 31.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2008
  • Total number of rooms: 70
  • Number of floors (main building): 3
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
Show 46 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
  • Babysitting serviceExtra charge
  • 24-hour security
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Garden
  • Terrace
  • Concierge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Banquet hall
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Game room
  • Breakfast
  • Continental breakfast
  • Special dietary options
  • Vegetarian meal
  • Non-smoking establishment
  • Fitness
  • Archery
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 18 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable18 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Satellite TV
    Show all 21 amenities
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    DOUBLE KING SIZE BED

    Room photos

    18 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Bathtub or Shower allocation on arrival
    • Shower
    • Bathroom
    • Plug adaptor
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Disability-friendly bathroom
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Tea and coffee making facilities
    • TV
    • Direct dial telephone
    • Hairdryer

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GUEST ROOMTWIN • GUEST ROOMTWN.GR

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    TWIN GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE MOUNTAIN VIEWDOUBLE • DELUXE MOUNTAIN VIEW • 1 Bedroom • 18 m²DBL.DX-VN
    DOUBLE DELUXE MOUNTAIN VIEWPhoto unavailable12 photos

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    DOUBLE DELUXE MOUNTAIN VIEW

    Room photos

    12 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-VN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE MOUNTAIN VIEWDOUBLE • MOUNTAIN VIEWDBL.VN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    DOUBLE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Protea Hotel Clarens

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Protea Hotel Clarens

8.6
Excellent
174 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.4 /10
Condition
8.8 /10
Location
9.2 /10
Neighborhood
9.0 /10
Amenities
9.0 /10
75 reviews shown
10/10
Exceptional
11 Jul 2026
PETER
Very good breakfast. Good location in Clarens
10/10
Exceptional
12 Feb 2026
david
We enjoyed the trip there, the town and of course the hotel. From reception, which was quick and friendly to the bar and restaurant. Pity we didn’t have time for the pool which looked very inviting.
Leisure Partner
10/10
Exceptional
30 Nov 2025
Nothemba
Everything was perfect from the friendly staff at reception to the cleanliness of the place. Room was clean, staff was very friendly and welcoming. Amenities were in great condition.
Partner
4/10
Poor
02 Oct 2025
Isaiah
My door didn't lock and when i informed the front desk, they told me they knew all about it and never disclosed this information with me. It was horrible
Business
8/10
Excellent
01 Dec 2024
Christopher
I would highly recommend the Protea in Clarens. It has a contemporary feel and the rooms are comfortable. It is also very well situated to explore the small town. The only downside was the very noisy air conditioning unit.
Leisure
10/10
Exceptional
24 Oct 2024
Chanel
Great location. Wonderful property. Comfortable stay and great views. Close to town centre.
Leisure
10/10
Exceptional
20 Oct 2024
Verified traveler

Weekend in heaven

Awesome hotel with superb staff centrally situated close to all that matters in beautiful clarence.
10/10
Exceptional
14 Aug 2024
Cynthia

Great staff

The staff was very nice and helpful! They had a wheel
Chair we could use the entire time.
Friends_and_family Family
8/10
Excellent
21 Jul 2024
DR D
Beautiful setting , close to everything
Room had a smell but settled after airing
excellent breakfast
Partner
10/10
Exceptional
21 Jul 2024
CHUNG WEI

Wonderful experience

A very wonderful experience. Nice breakfast and well room service.
Friends_and_family Family
10/10
Exceptional
20 May 2024
Maria L

Great hotel in great location

We stayed two nights in the nice and quiet village of Clarens. The hotel is comfortable and has nice service and breakfast. Very convenient for walking the little downtown, do the hikings around or drive to the Golden Gate National Park. Recommended.
Partner
10/10
Exceptional
17 Apr 2024
Prince
Completely Satisfied
Business
6/10
Pleasant
07 Jan 2024
Raven

Average stay.

It was lovely to stay in Clarens and at the Protea Hotel but there are wayyyyyy better options available. The buffet breakfast was very good. But the rooms were small and there wasn’t much in the room itself. I would have wayyyy rather used that money somewhere else.
Partner
10/10
Exceptional
19 Dec 2023
Tshire
They didn’t have common SA known teas and served some cheap foreign black tea 😩
Their breakfast chefs seemed inexperienced and under trained.
Overall excellent location for the hotel.
They could also do with newer towels.
10/10
Exceptional
10 Oct 2023
Derrick

Room with a view

Our welcome was perfect, and giving us a choice of room, assisting with the app, always greeting us with a smile! When my husband lost his driver's license, the staff was there to help us! A place to return to.
Partner
10/10
Exceptional
24 Jul 2023
Ronald
Excellent hotel and well kept up and great service
Leisure Partner
10/10
Exceptional
15 May 2023
Hannes

Excellent

It was amazing enjoy very much staff very friendly
Partner
6/10
Pleasant
22 Aug 2022
Christopher

No room with a view

The hotel is well-sited, and in good condition, but when we stayed was very empty, and they still put us in a room with no view. The chef (who, for some reason, helped us with our luggage) attempted to convince reception to put us in a better room, but they were having none of it.
Partner
10/10
Exceptional
18 Nov 2021
Andries

Excellent service in Protea Hotel Clarens

We had a amazing time in this hotel. Friendly people. Service was excellent. We will definitely visit again.
Partner
8/10
Excellent
02 Nov 2021
Tyrone

Good location in the heart of the Village

This property has a great location in the village with an easy walk to all local attractions. Although it lacks the \"charm\" of the more authentic accommodation options, the level of facility and quality of rooms is in fact great and better than average in the area. The front desk staff seemed poorly trained and less than friendly and the restaurant was uninspiring but with so many local options it was really just a base to sleep at and from that perspective it is great and offers good value!
Friends_and_family Friends
10/10
Exceptional
25 Apr 2021
Raveen

3 Night stay in Clarens

The hotel is well located on Main Street in Clarens, and a walking distance to all the popular spots within central Clarens. The check-in was quick, fast and efficient.
The hotel team was always friendly and professional.
Breakfast was included in our stay, which included a surprisingly delightful spread. I was really impressed with social distancing and Covid-19 measures taken by the Hotel.
Partner
10/10
Exceptional
06 Apr 2021
WANXING
Excellent service and environment
Partner
10/10
Exceptional
07 Dec 2020
Wendy

Protea Hotel Clarens

Our stay at the Protea Hotel in Clarens was amazing. The staff were very pleasant and helpful. The room was clean when we arrived. Breakfast was very nice and tasty. Lots of variety every morning. We would recommend Protea Hotel Clarens.
Partner
10/10
Exceptional
23 Oct 2020
Wendy
It was wonderful. A lovely hotel, clean and very friendly, helpful staff who couldn’t do enough for us. The room was clean and comfortable with great linen.
Partner
8/10
Excellent
09 Mar 2020
Sally

Very hospitable staff. good location.Great views.

Staff very friendly and helpful.Breakfast was good.However found the rooms expensive.Need upgrade and to be better appointed.Seemed basic in view of the price!
Friends_and_family Friends
10/10
Exceptional
29 Apr 2019
Rafael
Nice, clean modern hotel. Just a block from the town square. Beautiful views of the mountains (at least from some rooms). On-site restaurant was quite good!
Leisure Partner
2/10
Poor
08 Apr 2019
Verified traveler
The food was horrible. Even basic breakfast was horrible. Their carpets weren’t clean
Business Self
8/10
Excellent
21 Mar 2019
Lourencia

Nice place to stay

We like staying in the hotel you can park your car,walking distance of everything not to drive on a gravel road is important for my husband.The rooms is nice and clean and the breakfast is great.
Partner
10/10
Exceptional
20 Mar 2019
GARY

Cosy, high mountain ambiance

That staff are wonderful, friendly and helpful. The hotel is beautifully designed, clean and comfortable. The hotel is well located in Clarens. A definite recommendation and my second stay at this great establishment.
Partner
8/10
Excellent
17 Mar 2019
Verified traveler
I stopped off on the way to Lesotho. Clarens isn’t very inspiring but the hotel is good. Decent value for money and clean. Welcoming staff
Leisure Self
10/10
Exceptional
18 Feb 2019
Mike

Another happy customer

Great service, always clean, friendly staff
Friends
10/10
Exceptional
06 Feb 2019
casipaisa
I liked most the personel. Especially Pearl and Theo were great.
Leisure Friends
8/10
Excellent
14 Dec 2018
Lukas

Only to sleep

The town is dead after 18h00
6/10
Pleasant
04 Oct 2018
Tanye

Protea Hotel Clarens

Empty milk pods of the previous people were still under the chest of drawers. Carpet not vaccuumed. Shower stank - mouldy. Lift not working for 80% of my stay. I battle to climb stairs, but had to - I was on the 2nd floor. Very uncomfortable. Staff friendly.
6/10
Pleasant
01 Oct 2018
Verified traveler

Comfortable stay within easy walking distance

The hotel was comfortable, clean and the staff helpful. Clarens is a great town to walk around and we had a good stay. I found the noise both in the hotel and from outside too loud.
Family
10/10
Exceptional
18 Sep 2018
Stefanus

Will definitely be back !!

It was amazing, will definitely go back to the Protea Hotel in Clarens, view was amazing, breakfast and dinner was very nice and the location of the Protea Hotel is perfect.
Partner
10/10
Exceptional
24 Aug 2018
karen

Town center

Close to everything important. Super staff friendly and caring.
8/10
Excellent
04 Aug 2018
Jan
Ala carte dinner was way below standard and expectations. Breakfast not bad.
Partner
6/10
Pleasant
08 May 2018
Sheldon

Review......

Not so good just because of the fact that we didn’t get an appropriate room
Partner
10/10
Exceptional
20 Apr 2018
jakobus

Always happy with stay here

We always stay at the Protea in Clarens and once again did not disappoint. Rooms are lovely. rooms with view and patio recommended. Lovely breakfast and staff is always accommodating and helpful. Love our stay here. Perfect compliment to beautiful Clarens surroundings
Partner
10/10
Exceptional
18 Apr 2018
Verified traveler

Love this hotel! Cozy and comfortable.

Perfect place to stay in Clarens, right in the middle of everything.
10/10
Exceptional
18 Mar 2018
GYSBERT

VALUE FOR MONEY

very good location and excellent rerstaurant
Family
10/10
Exceptional
22 Jan 2018
Andrew

Lovely clean, modern hotel with friendly staff

Lovely hotel with friendly staff and clean, modern rooms. Nice to have a large bath and walk-in shower in the bathroom to cater for all needs.
Only minor point is the swimming pool - about the size of a hot tub!
Partner
4/10
Poor
18 Jan 2018
Joao

Is this really a 4* hotel?

If you ever stay at this hotel do not stay in a standard room. Pay extra to stay in the Superior Deluxe room. It boggles my mind that a hotel can have rooms that are so chalk and cheese. Our first night we were in a standard room. The shower is in the room so as a family we always had to go out of the room if someone wanted to shower. Never mind the horrible disgusting fishy smell coming from the shower that permeated the whole room. The bed was also not clean with marks on the pillow covers and hairs on the bed cover. I was extremely disappointed at this supposedly 4* hotel!!!!! We immediately asked for an upgrade but the hotel was full and we could only change the following night. The upgrade made a slight difference but we still found the cleanliness of the hotel seriously lacking from dirty towels in the bathroom, dirty dishes at the buffet breakfast, a dirty elevator with popcorn lying all over the floor. This is not what you expect from a 4* hotel. I will not be in a hurry to stay here again.
Family
4/10
Poor
31 Dec 2017
Verified traveler
Room smelt of vomit and couldn't change room as hotel was fully booked. Very mean on supplying soap, shampoo,etc. 1 tiny bar of soap was meant to last 3 days
Partner
4/10
Poor
28 Dec 2017
Verified traveler

Stay not worth the price

Small room. Shower in the room left a musty smell after using. Slow, limited wifi( 2G for R500) Breakfast was horrible.
10/10
Exceptional
13 Sep 2017
Eric

amazing

the hotel is amazing,the staff is courteous and really make you feel at home.they are very knowledgeable about their hotel and what is on offer around the town. the atmosphere inside and outside is very warm and friendly.it was a very special day for me and i told the hotel staff about this and they really went out of their way to make the day very special for me , they even advised me on the jind of food and drinks to have.
Partner
10/10
Exceptional
17 Jul 2017
vicky

Perfect break

Second stay here and LOVED IT yet again. BREATHTAKING view (book mountain facing). Staff were friendly and very helpful at all times. Will be back.
Partner
10/10
Exceptional
17 May 2017
Casparus Johannes

Protea Hotel in Clarens

We had an amazing stay, very good service overall
Family
8/10
Excellent
03 Apr 2017
Cecil

Lovely Clarens and Protea

This was our second stay at Protea Clarens Unfortunately it wàs a holiday weekend and there was only availability on Thursday night. The mountain view rooms are great value and the hotel, staff and facilities are excellent.
Partner
4/10
Poor
20 Feb 2017
Ernst
Very noisey
Partner
10/10
Exceptional
12 Feb 2017
Peter

Fabulouse stay in Clarence

Right in the centre of Clarens-friendly staff-good food=wonderful stay
Partner
6/10
Pleasant
19 Dec 2016
marek

The view on the Moutain is nice

The room are not prepared to welcome 2 people's ??.... one towel one coffee one chair on balcony no soap no slippers no ....a lot . if we are book a room for 2 , why the room are not ready for our arrival ?
No professional!
8/10
Excellent
24 Oct 2016
Jason

Avoid room 129

My first room had a plumbing issue - other guests' waste appeared in the toilet - so avoid getting a room in the rear wing, once I had been moved to the front wing all was good, had a great stay, and the hotel apologised for with a bottle of sparking line and some snacks.
10/10
Exceptional
28 May 2016
Verified traveler

Comfortable

This place is right in the centre of Clarens, so you can park and walk everywhere. The staff were friendly and helpful, rooms were spotless and the restaurant was good. This is a city-style fancy hotel, so you wont feel like you're out in the countryside, but you will be very comfortable.
6/10
Pleasant
03 Apr 2016
Vinesh

Easter break 2016

Always a great hotel to stayin, in the center of town. We are vegetarian, and the hotel went out of their way to prepare veg breakfast for us :)
Partner
8/10
Excellent
13 Feb 2016
Verified traveler
Food was excellent
Family
8/10
Excellent
10 Feb 2016
nolita

relaxation

enjoyable
Partner
4/10
Poor
07 Jan 2016
Charmaine

Disappointed by the face.

I was enormously disappointed not to mention SHOCKED at the totally bad service received at the Reception desk. No smilies. No offers of a map. No welcome greeting. No offer of porter facilities or equipment to do it yourself. The overall attitude of the reception staff was totally lackluster with a strong attitude of being disinterested. NOT what you would expect from a 4 star establishment.,
Partner
10/10
Exceptional
06 Dec 2015
Verified traveler
Comfortable clean Protea standard- loved it!
Partner
10/10
Exceptional
22 Oct 2015
Jan

Pleasant stay

Friendly and efficient staff, clean, good location, good amenities
Partner
8/10
Excellent
04 Oct 2015
Kevin

Thumbs up!!

Our stay was thoroughly enjoyable. The breakfasts served were amazing and on the whole the food served from the kitchen was fantastic. We will definitely be back!
Partner
6/10
Pleasant
30 Sep 2015
Verified traveler

Beautiful but not welcoming

The hotel is beautiful but the staff are very unfriendly and not very helpful!
Partner
8/10
Excellent
12 Sep 2015
Donna

A gem in the middle of Clarens

Really enjoyed our stay. The rooms were good, the location was excellent and the breakfast was the best I have had in a long time. Highly recommended.
Family
6/10
Pleasant
24 Jun 2015
stephen

GREAT VIEWS FROM ROOM

Location is really good. Bed headboards need to be replaced. Rather scruffy. Hotel staff were super.Had a balcony with a view of the mountains. Did not eat there as you can get much better deals at the restaurants in town.
Partner
10/10
Exceptional
22 Jun 2015
jakobus

What a five star should be

Everything about this hotel is FANTASTIC. Perfect location. LOVE IT. Cant wait to go back
Family
6/10
Pleasant
31 Mar 2015
Verified traveler

Protea Hotel Clarens

Very friendly staff
Partner
6/10
Pleasant
17 Mar 2015
Verified traveler

Great short stay

The hotel is great. Just needs a bit more space in the room with seperate shower and toilet from the room
Partner
8/10
Excellent
06 Jan 2015
Paul

Weekend getaway

We were very happy with the hotel for a weekend breakaway. The only problem was that our room had fixed windows so we were not able to wake up to birdsong and fresh mountain air and had to rely on an air conditioner. I suspect this is only the case in two rooms as other rooms appeared to have windows that could be opened.
Partner
10/10
Exceptional
21 Dec 2014
Darren

Comfortable and convenient

The hotel was convenient for walks around the town. Comfortable and staff very friendly and helpful.
8/10
Excellent
18 Nov 2014
Verified traveler

Weekend stay

We were unfortunate not to get a particularly nice room on this occasion.
Family
4/10
Poor
30 Sep 2014
ROBBIE

SMELLY ROOM

WE MADE A BOOKING ON THE 16TH OF JUNE TO END UP IN WHEELCHAIR ROOM R3685.oo we paid for a room that smelled like urine not a happy chappy Robbie 0833756800
Partner
10/10
Exceptional
30 Aug 2014
PETRA LESTER

brilliant and loved our stay

i will recommend the hotel to all my friends
8/10
Excellent
02 Jul 2014
Feela

Great room..with a view

Overall the stay was wonderful - I would have liked a better breakfast selection
10/10
Exceptional
24 Jun 2014
Filip Rafalski

Superb hotel

Hotel is fantastic.We had great stay

Location & surroundings

Protea Hotel Clarens
Main Street & Van der Merwe Street, 01, Clarens, South Africa

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Protea Hotel Clarens

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