Name: Christie's Mill Inn & Spa, BW Premier Collection
Address: Port Severn Road North, Port Severn, L0K 1S0, CA

10/10

Exceptional

23 Jul 2026

Nicole

The rooms are very clean, no bugs, I love the restaurant!!! Tanya is the best RMT anywhere I recommend the hot stone massage.

8/10

Excellent

23 Jul 2026

Nick

It is fine for the money u pay

6/10

Pleasant

21 Jul 2026

Beth

The restaurant was great as was the spa. The rest of the resort was pretty tired and in need of updates.

Friends_and_family Family

6/10

Pleasant

21 Jul 2026

dustin

Outdoor sauna is never available!!

Partner

6/10

Pleasant

20 Jul 2026

Jaya

Staff welcoming- property needs renovation- old amenities

Partner

6/10

Pleasant

18 Jul 2026

Sanjna

The view was acceptable, offering a modest landscape visible from the property. However, the property's overall maintenance was lacking; the grounds appeared overgrown and neglected. Inside, the rooms were not properly cleaned, with visible dust on surfaces, unvacuumed carpets, and cluttered furnishings, indicating neglect and poor upkeep.

8/10

Excellent

18 Jul 2026

Roger

World class chef on site and the music was pretty darn good as well

Partner

10/10

Exceptional

17 Jul 2026

Sierra

I found Christie Mill Inn & Spa while searching online for a pet-friendly place to stay, and I'm so glad I did! This little inn is absolutely charming and ended up being the perfect getaway for us.

The restaurant was a wonderful surprise. The food was far better than we expected, and every meal was delicious.

The staff truly made our stay special. Owen was amazing! He helped us with the canoes, peddle boats, and paddle boards, and he regularly checked in to make sure we were having a great time and had everything we needed. His friendly attitude really stood out. The woman at the front desk (I'm so sorry I forgot her name!) was also incredibly kind, patient, and helpful. She answered all of my questions and made us feel so welcome from the moment we arrived.

One thing to note is that there are quite a few geese around the property, so there was some goose poop on parts of the beach and grassy areas. As someone who is used to being around animals, it really wasn't a big deal—we simply worked around it and still enjoyed everything the property had to offer.

Overall, this place was exactly what we were looking for. It was relaxing, pet-friendly, and offered so many fun activities. We can't wait to come back for another stay, enjoy the restaurant again, and spend more time on the water.

Highly recommend Christie Mill Inn & Spa!

Pet

8/10

Excellent

15 Jul 2026

Akiel

Amazing location. Lots to see walking distance. Extremely peaceful

Friends

6/10

Pleasant

15 Jul 2026

Andrew

Staff were amazing! Restaurant was top-notch. The facilities were dated, but not bad (hallway carpets could use a good steam cleaning....) The exterior/landscaping however was terrible. Unkept, and not maintained.

Friends_and_family Friends

8/10

Excellent

10 Jul 2026

steve

Excellent food and staff

6/10

Pleasant

09 Jul 2026

inga

We had two small service dog and.booked a pet friendly room that was not pet friendly. It was no the second floor and there was no easy access to the outside and even worse trying to get back to the room. When I complained and tried to get a more pet friendly room with a patio door to access outdoors was told I would have to pay for the upgrade. Why should I have to pay more when our room was not pet friendly?? The one outside seating area was full of goose poop and the balcony was in need of maintenance and painting.

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Rebekkah

Always a great time at Christie's! We stayed here on a whim a few years ago, and have been coming back annually since.

The staff are incredibly friendly and accommodating. We love that it's dog-friendly and has many different amenities (pool, beach, sauna, kayaks, games, beach, and sitting space). The shoreline of the beach is sandy, but I would recommend bringing a pool noodle or water shoes if you want to swim out further (avoiding some muckier parts). Otherwise, relax, enjoy the boats passing by, and take in the pretty sunsets.

The restaurant on-site is convenient and enjoyable. Christie's is also walking distance to a coffee shop, ice cream parlor and another restaurant. It is about a 15-20 minute drive to neighbouring towns/trails/park, which can be a fun addition to your stay.

Partner

6/10

Pleasant

04 Jul 2026

Jeffrey

We picked this property because it was near enough to a festival / concert my partner and I were attending in the area and the hotel seemed to offer a considerable value for the reasonable room rate. Upon arrival, we understood why the rate was attractive -- the property appeared to have been largely neglected, at least in terms of the grounds and gardening. From the outside, it was possible to see tattered curtains in other rooms. That said, our room was clean, and we appreciated the beautiful location on the waterfront, plus free access to the paddleboards. That staff was friendly and the parking was free and convenient.

Partner

10/10

Exceptional

02 Jul 2026

PAUL

The room was basic but clean and comfortable beds. The dinner was excellent and the spa service was wonderful.

Partner

4/10

Poor

01 Jul 2026

Naomi

We upgraded to the resort side. Spacious room was initially impressive however the hotels AC system was broken heating the hallways to 91 degrees making both the hallway and the rooms unbearably hot.

Had to keep the AC running to even attempt to cool the room. Unfortunately the room was super dusty and dirty. You could see where they swept and hadn’t based on the thick layer of dust. Curtains were all worn and torn up. However when we reported it, they did send someone up to dust right away. But being allergic to heavy dust we were congested and sneezing the entire stay as the AC would have kept it blowing about.

Beautiful lake front view and the hostess at the restaurant was lovely. Breakfast was served fast and was delicious.

Family_with_children

6/10

Pleasant

28 Jun 2026

Lorenzo

Rom was very clean and spacious. Mattress zipped up so no bedbugs. Bed was comfy. Beautiful lake view from room.
Staff were very helpful.
Pool was closed for maintenance which sucked.
Went to the restaurant a few times. Food was good but they need some vegetarian options for entrees.
No non dairy milk in the restaurant which also sucked. They should buy juice box size non diary tetra packs if they are concerned with spoilage.
Coffee bar “The cabin” down the street makes amazing coffee
Geese have taken over. So much poop on lawn. Hard not to step on.
Grounds need a major overhaul. Broken patio stones, weeds, geese poop, balcony’s need a power wash.
Convenient location. Can walk to the coffee shop, LCBO, convenience store and the Port Severn Locks in a few minutes.

Partner

4/10

Poor

26 Jun 2026

Alexandra

We were very disappointed with our stay. We chose the property over others for their amenities (pool/hot tub) only to arrive, and they were drained and out of order. They should have emailed days before to let me know. I was so looking forward to that.

The resort felt so empty but I was given a room overlooking their roof.

The staff were sweet and nice however. I would have just expected some compensation or a voucher (customer service).

8/10

Excellent

25 Jun 2026

Doug

Great food, noisy air conditioner

6/10

Pleasant

15 Jun 2026

Melissa

Lovely view. Lovely property, but had a run down unkempt vibe. The lobby was beautiful, but the rooms/ decks aren't updated. I also had a baby, stroller and bags and the upper floors are not accessible... which is ok, but there also wasn't any staff around to help.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Amy

What a wonderful property!!!!!
It's unique in its architecture and the amenities offered (which we didn't have a chance to use)

Bathroom was HUGE but my only criticism would be to have hooks to hang towels since daily housekeeping is something that you are trying to get away from. Also with a beachfront, where would we hang towels and bathers to dry. Fan was quite loud BUT, was happy to have one as many hotels/inns don't have them anymore.

The balcony was AWESOME to have and enjoyed coffee out there on Saturday morning. Only drawback I would say is that it hadn't been cleaned since winter so, sitting on a chair with bird poop and debris wasn't the best.

The decking/patio at the front entrance (to the right) could use some loving as it doesn't seem to match the rest of the esthetic as well as perhaps a staff entrance being gated off.

Everything else was absolutely fantastic and we will 100% be back there again!
THANK YOU.

Partner

4/10

Poor

10 Jun 2026

Kristen

When calling the front desk, no answer or response after leaving voice mail. We had to go to the front desk to actually to get service. Wifi didn't work. Washroom was damp and had poor ventilation. Expensive for what we got. Restaurant not open on Tuesdays and only 1 other option available in vicinity.

Family_with_children

6/10

Pleasant

06 Jun 2026

Kelly

My room itself was clean and comfortable. Hotel divided into two sections. I paid for a room with a lakeview balcony. The \"balcony\" was NOT a balcony at all more like a very rundown motel external walkway with zero privacy or seating. Complete waste of money for the upgrade. The side of the hotel that has more \"Tuscan\" inspired rooms does have private balconies. The common spaces like lobby etc. very lack luster. Restaurant doesn't open until 8 am which was a disappointment if you like to be up early.

Self

8/10

Excellent

31 May 2026

Roger

The pool area has mold, cobwebs, dehumidifiers caked with mold, pool floor needs cleaning, ceilings are moisture damaged and walls are peeling due to humidity/water damage.

Rooms were gorgeous, very clean and the view was beautiful.

The staff is absolutely wonderful. Especially Shay Lynn who helped us during check in. Bright, bubbly and makes you feel welcome.

Coffee, toiletries and tea were restocked each day.

Partner

8/10

Excellent

25 May 2026

william

The hotel is old and outdated the food was ok rooms had a nice view of the water

Partner

8/10

Excellent

24 May 2026

Chtis

All good

Partner

10/10

Exceptional

23 May 2026

Chi

The staffs were so nice and helpful and a beautiful area.

Family_with_children

4/10

Poor

17 May 2026

Aviva

Staff very friendly and helpful
Concerning mould in the pool area
Dock not properly working, with no sign
Rooms have PAPER THIN WALLS and floors.
Everything seems to rattle, could hear people in the hall and doors slamming all the time. Bed tilted while sitting on the edge.
Lots of upgrading needed
Has potential but it is definitely not there.

Pet

4/10

Poor

03 May 2026

Richard

I would encourage you to make sure you are in the right room and near the right amenities. Our room was on the bottom level at the back near the lake. The room was aged. Pulls and holes in the bedding. ? Black mild in bathroom grout. Difficulty getting tv to work. Cigarette smoke and weed smoke infiltrating our room overnight. And when the people came in in the room above us… we definitely heard every footstep.

Pet

4/10

Poor

24 Apr 2026

Domenic

No pool. They charge for pets. Need renovation. Rough. For the money

Partner

10/10

Exceptional

22 Apr 2026

Andrew

The views and property were beautiful!

Partner

8/10

Excellent

10 Apr 2026

Noella

The restaurant staff were awesome and so was the food. The spas were amazing but the pool should be closed for maintenance. Parking was good. Loved the balcony view of the water wild life, beautiful.

Friends

8/10

Excellent

08 Apr 2026

Max

Front desk staff VERY friendly and helpful

Partner

10/10

Exceptional

06 Apr 2026

Tiina

Huge rooms, lovely service, quiet and amazing property.

Partner

10/10

Exceptional

01 Apr 2026

Donna

Nice little spot excellent service.

Partner

10/10

Exceptional

17 Mar 2026

Corey

The staff was super friendly and helpful. Will definitely be coming back.

Family_with_children

10/10

Exceptional

16 Mar 2026

Vasile

I am coming to Awenda every year in Winter time .
I never consider accommodation outside Midland area.
This one is excellent compare with all the other offers in Midland Area. Will book here again next time.

Partner

6/10

Pleasant

22 Feb 2026

Joe

No comment

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Eben

Everything was great, just the pool was out of order when we arrived. They didn't charge us for it and we could still use the sauna.

Leisure Partner

8/10

Excellent

13 Jan 2026

Jennifer

The hotel was nice. The room was lovely. The pool area is seeing its age. A little run down. There are no working jets in the hot tub.

Partner

6/10

Pleasant

01 Jan 2026

Meri Kim

Staff were very pleasant and professional. They were also very responsive to our concerns.
Unfortunately, our daughter phoned ahead for a room upgrade which resulted in a room with a fireplace that didn't work, tv remote with dead batteries, insufficient outlets to plug in all of the lamps in the room, torn curtain linings, grout work being needed in the bathroom, and a mixer in the shower that had been installed backwards so that the hot and cold were reversed. The staff did offer to move us.

The Inn has been lovely in its day, but needs some attention to common spaces such as the pool area where condensation is not managed. The fitness room has no water, towels, disinfectant spray, or mirror and insufficient room to stretch.
Our stay overall, was ok, but not the quality experience we hoped for over the holidays.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Bhavishya

yes

6/10

Pleasant

31 Dec 2025

Lesley-Anne

It was like a maze to get to our room. It was cold in the room when we finally found it. Things are somewhat dated. Bed was not great.

Leisure Partner

6/10

Pleasant

24 Dec 2025

Tasmeen

We booked the most expensive room in the hotel and it was barebones. No side tables, the mattresses felt like a pull out couch quality and there was no microwave or kitchen counter etc. in the room. The water pressure in the shower was weak.
They don't turn on the jets in the hot tub. The fire pit couldn't be lit because they didn't have a lighter.
For the amount we spent, I would've expected a lot more from the hotel.

Friends_and_family Friends

10/10

Exceptional

22 Dec 2025

Adrian

All good but the bathrooms could use some heat

Partner

6/10

Pleasant

19 Dec 2025

Claus

An empty Hotel because of the season. I am sure it's more fun in the summer. Rooms are clean. Kitchen is average. Very confusing layout. The hotel was quite noisy during the night.

Business

10/10

Exceptional

14 Dec 2025

Bonny

The room was gorgeous. Comfortable bed, quiet and cozy. We loved it.

6/10

Pleasant

14 Dec 2025

Lori

The location is lovely and the building definitely has charm. Front desk staff and restaurant staff were helpful and very accommodating. However we were disappointed with the our room. It was very small to accommodate 2 queen beds, the bar fridge did not work and the room was VERY dusty. The pool itself could use a good cleaning.

Leisure Friends

10/10

Exceptional

11 Dec 2025

Katelyn

Such a beautiful place

10/10

Exceptional

21 Nov 2025

Maddison

The staff were very sweet and helpful, our room was very clean and comfortable. We had the pool to ourselves which is lovely, and the area itself is a great location for the hotel, right on the water, I imagine they’re booked and busy in the summer months. They have a restaurant on site, limited options but still pretty good food and not bad prices either. Parking was easy and very accessible. We did ask for a late checkout and think it possible they forgot to add that onto our thing if that’s how that works because we got locked out of our room at 10:30 even though our checkout was 12. The Housekeeping was very sweet and let us back into our room and kindly explained it was an automatic thing. We had an amazing time and will definitely be back!

6/10

Pleasant

19 Nov 2025

Ashley

Room is outdated and no plugins to charge phones.

10/10

Exceptional

17 Nov 2025

Elyse

Nala was the icing on the cake! Lovely space :)

Leisure Friends

4/10

Poor

16 Nov 2025

Heidi

Bed wasn’t made well. All drinking glasses had finger prints all over them. Had no coffee mug for the coffee machine. For $190 a night, I expected much higher service than a common motel off the highway.

10/10

Exceptional

24 Oct 2025

IRMA

It was nice experience and relax and quiet getaway for us family, we will be back that's for sure😘

Leisure Family

10/10

Exceptional

20 Oct 2025

Karen

Loved this Inn! Rooms were appointed with modern furnishings but still warm and comfortable! Restaurant was beautiful and food was excellent!
Our server Jade, was very attentive and fun and personable! Can’t wait to go back! Beautiful surroundings as well

Leisure Friends

10/10

Exceptional

19 Oct 2025

Rendel

We’ve enjoyed our stay here with our family and our dog as well. It’s very relaxing, peaceful, and quiet. All the staff are friendly and very accommodating, making our stay an enjoyable and amazing experience. Additionally, our dog had a great time here too. I highly recommend this place and will definitely be coming back.

Leisure Family_with_children

4/10

Poor

18 Oct 2025

Gail

Room is not properly cleaned, cobwebs in the corners and dirt. Food crumbs on the chairs

Leisure Partner

6/10

Pleasant

18 Oct 2025

Tyler

Staff were excellent. Room looked improvised, not well laid out with poor lighting and seating options. Sauna was nice, and no one went to the pool. That whole area was uninviting.

Restaurant was fine but another resort that is 5 min walk away had superior food.

Leisure Partner

10/10

Exceptional

17 Oct 2025

Behrouz

Good retreat

8/10

Excellent

16 Oct 2025

Bryna

Christie's is a large facility with lots of amenities which is hoid because Port Severn is very small with little services. It was a pleasant stay with friendly staff.

8/10

Excellent

13 Oct 2025

sharon

Staff was wonderful! Room clean, spacious.easy parking. The front desk girl was so nice accommodating the kids. This is greatly appreciated.

Friends_and_family Family

10/10

Exceptional

09 Oct 2025

Anand

Amazing place, great service and facilities.

Leisure Family_with_children

8/10

Excellent

30 Sep 2025

Mei Shan

Cleaniness is questionable because we checked in with an old cheetos on the carpet and the room smelled like sewage a little due to humidity, that said, staffs were friendly and they sent a maintenance crew to vaccum the carpet.

8/10

Excellent

28 Sep 2025

Dawn

We didnt use spa services...pet friendly...

Leisure Friends

6/10

Pleasant

25 Sep 2025

Diane

The entire property could have used a thorough cleaning, especially hallway carpets and behind/under furniture in the room we had. Charming shabby chique ambiance but tending a little more towards the shabby than the chique. However, the lakeside setting was absolutely SPECTACULAR! The staff was friendly and accommodating. Despite the charming English Country vibe the bar with a stunning sunset view played redneck American country music. Not at all in keeping with the clientele.

Leisure Partner

4/10

Poor

21 Sep 2025

Aman

Our recent visit was disappointing due to a significant delay in service, only to us. We waited 30 minutes for a server after being seated, while tables around us received immediate attention. If it place was busy its understandable but it wasnt. This disparity in service felt like an act of purposeful neglect and a failure to provide inclusive service to all.

Partner

10/10

Exceptional

19 Sep 2025

Helmut

I liked the whole setting, even the weather cooperated.

Leisure Self

6/10

Pleasant

10 Sep 2025

M. Joanne

Disappointing

This resort did not meet our expectations. We had a ground floor with a patio. The location was excellent and the room was spacious and the bed very comfortable. However the chairs were placed awkwardly right in front of the door to the patio. There was no bedside table on one side even though there was lots of room for one. There was inadequate lighting in the room- only one ceiling light and one small lamp. It was impossible to read after dark. The TV did not work but we were awakened at 2 AM by a bright flashing light on the cable box. The pool was open but rather chilly and the hot tub was not working. We still had to pay the full resort fee even though none of the activities were operational at this time of year.
The food was excellent and the waitresses ( Allison and Cathy) were too!
So all in all, not quite what we expected for the price. More attention to detail is required.

Partner

2/10

Poor

10 Sep 2025

Julie

Disappointed

Amenities were not kept up with
Had to ask for fire pit and sauna to be started and had wait 1 hour for warmth. Mattresses were not put out and jacuzzi was broken and cold. Those are the amenities that meant the most when booking here and why we chose Christie’s. It was our honeymoon

10/10

Exceptional

09 Sep 2025

Lisa

Little piece of heaven!

We had such a nice, relaxing time. There's so much to do at Christie's Mill! We went kayaking, played board games, relaxed on the beach.... It's such a beautiful place! I absolutely love that it's a smoke free property!
Only thing I'd love to see would be more gluten free and vegetarian friendly options at the restaurant.

Friends_and_family Family

10/10

Exceptional

08 Sep 2025

Greg

The staff were amazing

Leisure Family

10/10

Exceptional

02 Sep 2025

cindy

I was greeted by a very helpful and kind staff member upon check in. The facility sits on a lovely property. The rooms were clean but a bit dated. There were stairs and no elevator. The restaurant was large and I had a decent meal.

6/10

Pleasant

31 Aug 2025

Jan

Not like before, but now owned by best western
and it is a mediocre restaurant not what was once great

Leisure Partner

10/10

Exceptional

30 Aug 2025

Paulette

Lots to do in the area!

10/10

Exceptional

28 Aug 2025

Stephanie

Beautiful, clean, and very welcoming! The staff were so friendly, the atmosphere was relaxing, and it’s wonderfully pet-friendly. Perfect spot for a Muskoka getaway — can’t wait to come back!

Leisure Pet

8/10

Excellent

28 Aug 2025

Karen

Great location. Nice and quiet. Will definitely go back!

Leisure Friends

8/10

Excellent

24 Aug 2025

Catherine

This place is a hidden gem if you keep some tips in mind. 1) When booking, ask for the newer section. We were given a room in the old section that looked out onto a roof with an a/c and other unsightly equipment, which we did not expect for our vacation resort. When we asked about changing rooms, the only other available option was overlooking the parking lot for an additional cost per night. We turned it down. 2) bringing a dog does not guarantee you a room with a walk-out patio. Again, ask in advance. 3) the restaurant does not serve lunch, and there is no microwave in the room. We visited a neighbouring resort for lunch which was lovely. 4) bring water shoes. The beach is a light layer of sand on top of rock. When the rock is exposed it can get very slippery and we actually saw somebody slip and fall. They were fine but it was concerning to witness. 5) even though dogs are permitted, they are not allowed in the restaurant unless they are service dogs. 6) The location on the edge of the water is ideal and the area is great for canoeing / kayaking, etc. It was not very busy which allowed for some peaceful times. The service was very kind, friendly, respectful.

Leisure Pet

8/10

Excellent

24 Aug 2025

joy

A nice getaway. I was kinda expecting more though. The view was great and the staff was awesome , but the hotel is getting old and tired. Maybe a power wash and fresh paint?

Leisure Partner

4/10

Poor

23 Aug 2025

Chris

Room was not was clean.

10/10

Exceptional

20 Aug 2025

harbir

I will get over some of the thing's where this place can make an improvement such as housekeeping. The fridge was really dirty. I did call the front desk about it. One of the curtains was ripped. The iron was leaking water, and the exhaust fan in the washroom was making too noise, but front desk was notified about everything because the overall experience at this place was great. I did not mind staying at this place. The place and surrounding area is serene, quiet and beautiful Lakeview with a lot of activities for the kids. They have the pool and spa. A lot could be done and a lot of options for hiking, walking boating, canoeing, and boat paddling. The restaurant also has good food although they might want to add some flavour like salt(again food was cooked to perfection) I ordered Pickerel dish and kids had fish and chips that was so so good and burger… food tastes amazing. all things aside I will still recommend this place and I will def. give thus place another chance.

Leisure Family_with_children

10/10

Exceptional

16 Aug 2025

Petra

Great area around hotel, awesome lake.

Leisure Partner

2/10

Poor

15 Aug 2025

Peter

DO NOt STAY HERE .This was by far the most disappointing hotel experience I have ever had. We showed up at the hotel excited although concerned when we pulled up and they had ripped curtains in some of the main rooms of what looked to be the better side of the hotel. We checked in and paid for our room by the most amazing young ladies. We went to our room to find a tiny room that smelled like bleach so strong our eyes burned.,which was strange as there was still dust everywhere including the glasses and bed. We had to open the windows to be able to breathe. . I went to ask about another room and was offered an upgrade at a higher cost. Ultimately we lost confidence when we were offered the ripped curtin side. We decided not to stay and drive back 3.5hrs home instead.
We asked for a refund and because booked through Expedia were told to contact them. I did and was told they had to contact the property. They did and It was agreed upon for a full refund. They later changed thier mind at the property and declined it. Beyond frustrated..

Leisure Partner

8/10

Excellent

14 Aug 2025

Patricia Lynne

Quaint antique furniture, clean buildings, nice waterfront with boating options. Good restaurant onsite, with others nearby.

Leisure Partner

6/10

Pleasant

13 Aug 2025

Mike and Patti

Pool was foggy and extremely cold . Hot tub would have been preferred not soaker tub . Restaurant service was disappointing on Tuesday evening as we had friends joining us for future booking .

Leisure Partner

10/10

Exceptional

13 Aug 2025

Linda

Fantastic staff. If you needed anything, someone was right there with it. Rooms were clean, fluffy robes, beach towels, all water crafts always ready. Planned on one night, then two and wanted more. Wi fi was great. Definitely a do again.

Leisure Family

8/10

Excellent

12 Aug 2025

Yuka

We had an amazing time staying here. The room was very clean, staff was nice, and so many activities available!
The only thing we didn't like was the pool and the pool staff. When we checked in, we were told that the pool was available. So we changed our outfits and headed to the pool. It was dark with no lights, and the staff started cleaning the pool after seeing us.
Then after some of us started hanging out in the pool, they told us \"Oh, we're cleaning the pool, you can come back in 30 mins\".
Our bodies were already wet but fine, we left the pool and came back after an hour. The pool was still closed, and they said they'll need another hour to clean the pool. I showed my dissatisfaction as we were told only to wait 30 mins, however they didn't apologize at all. They only said it was for our safety. After some time the front desk called us and told us that the pool was finally ready.
First of all, they should have told us that the pool was under the cleaning process before we started hanging out there. We would have understood and come at a different time. Or the pool maintenance should occur in night or before they open the pool in the morning. I do not understand why they needed to do it AFTER they saw us and started being in the water... or at least they should have apologized to us, their attitude made me unsatisfied.
Anyways, that was the only disappointment. All other staff were so kind and nice to us. The hotel was clean and beautiful, good for price.

Leisure Friends

8/10

Excellent

09 Aug 2025

Maria

The area we stayed in needed upkeep (needs TLC)
Access to HWY 400 was convinient.
Room was some what musty.

Leisure Partner

10/10

Exceptional

06 Aug 2025

JAMES

Great place to stay on the water. We arrived by boat. Adequate dock space. Only found out at checkout that there was a dockage fee!! Rooms were great. Loved the quiet air conditioning.

Leisure Family_with_children

10/10

Exceptional

05 Aug 2025

Timothy G

Location was perfect the grounds were clean and well maintained
Located right at the last lift lock ( #45) on the Trent/ Severn waterway

6/10

Pleasant

03 Aug 2025

Verified traveler

Love Port Severn

Love this place!! It is our second time back
Beautiful property
But!!! Our room should be made into a storage closet.
And if you don't like toilet paper that is made out of newspaper (bring your own)
Also!!! The hot tub is still not working (Jets)
Other than that, the property makes up for it all
We will be back, I now know to call ahead and make sure I never get room 207 ever again.

Partner

8/10

Excellent

31 Jul 2025

Laura

We enjoyed being able to use the kayaks for free. The room was a little run down, but that didn’t interfere with our stay.

Leisure Family

8/10

Excellent

27 Jul 2025

Faye

Lovely spot to spend a night while travelling through. Dinner was good. Wine selection wasn’t what I was hoping for though. Again this was a drop off kids at camp night so we weren’t looking for “the experience”. Be back soon!

Leisure Partner

8/10

Excellent

26 Jul 2025

Troy

Great spot on the water! Beautiful views, good restaurant, the rooms are comfortable.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

michelle

So relaxing by the water. The restaurant is 5star quality!!

6/10

Pleasant

25 Jul 2025

Kimberly

It way a good holiday. I wish the parking and pool and use of stuff would have been included instead of having to pay extra for it.

Leisure

6/10

Pleasant

25 Jul 2025

Debbie

Great Location

This is a fantastic location, close to bars restaurants and town. Swimming is good, fire pit a great place to meet people. The grounds on the other hand, not very clean, carpets old and have an Oder, place needs more maintenance and painting. Our patio door was very difficult to operate, screen door damaged, would not close. The staff helped make up the short falls, very good.

Partner

8/10

Excellent

23 Jul 2025

Maria Gabriela

The property is beautiful. The standard rooms unfortunately our paper thin, which means you can hear everything from the other rooms around you even the snoring of the other people in the next room around you. The hot tub jets are broken. They don’t do every day cleaning of the rooms. This is kind of annoying because when you’re on holiday, you don’t wanna have to do your own pet or clean your own room. That’s why you’re going on holiday. They also don’t leave enough towels when there’s more than one person in the room. Or enough amenities like shampoo and conditioner. But the beauty of the property is incredible.

Leisure Family

4/10

Poor

15 Jul 2025

Christine

Run down, dated, low quality meals, misleading

6/10

Pleasant

13 Jul 2025

Marvin

Room was a bit dated. If staying on the ground floor you can hear everything going on in the unit above. Footsteps from above unit were very loud. Bottom floor units had an unpleasing smell that wouldn't go away. Not sure if the same on the upper floors. Otherwise a one time stay for us.

6/10

Pleasant

13 Jul 2025

Neda

Nothing