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Hells Canyon Grand Hotel, Ascend Hotel Collection
Clearwater National Forest West Area - ID · United States
621 21st StView location
8.4/10Excellent1,000 Reviews
Cleanliness8.4/10 8.4
Service8.6/10 8.6
Comfort8.4/10 8.4
Condition8.2/10 8.2
Neighborhood8.6/10 8.6
Amenities8.2/10 8.2
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hells Canyon Grand Hotel, Ascend Hotel Collection
Hells Canyon Grand Hotel, Ascend Hotel Collection, offers free WiFi, free hot breakfast, free airport transportation, a fitness center for a fee and a pool with a hot tub. Guests rooms feature a refrigerator, microwave, sofa bed in some rooms, a flat-screen TV, Keurig coffee maker and USB ports.
We are the only full-service hotel in Lewiston located 10 minutes from the Lewiston-Nez Perce County Regional Airport close to attractions like Hells Gate State Park, Clearwater Canyon Cellars, Lewiston Center Mall and the Lewis-Clark State College Center for Arts and History.
Plus, with every stay, you can earn points toward free nights, gift cards and more with our Choice Privileges Rewards program. Pets allowed 15. 00 USD per night. Max 150 lbs, 2 pets per room.
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A stay at Hells Canyon Grand Hotel, an Ascend Collection Hotel places you in the heart of Lewiston, within a 5-minute drive of Clearwater Canyon Cellars and Lewis-Clark State College Center for Arts and History.
This spa hotel is 3.2 mi (5.1 km) from Basalt Cellars Winery and 3.3 mi (5.3 km) from Hells Canyon Visitor Bureau. Make yourself at home in one of the 179 guestrooms featuring refrigerators and microwaves.
Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Lewiston? This hotel has 11603 square feet (1078 square meters) of space consisting of conference space and meeting rooms.
A roundtrip airport shuttle is complimentary (available 24 hours), and a cruise ship terminal shuttle is also provided at no charge.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
4:00 PM
Check-in until
midnight
Check-out until
11:00 AM
Minimum check-in age
21
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Pets allowed
Only dogs are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 25.00 per night
- Service fee: USD 5.40 per accommodation, per night
We have included all charges provided to us by the property.
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You need to know
- The seasonal pool will be open from May 15 to October 01.
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 4 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
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Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The Room, 2 Queen Beds and Room, 1 King Bed are located in the adjacent Seaport Building.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and debit cards; cash is not accepted
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
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Optional fees
- Fee for cooked-to-order breakfast: approximately USD 12 to 24 for adults, and USD 8 to 10 for children
- Pet fee: USD 15 per accommodation, per stay
- Service animals are exempt from fees
- Late check-out fee: USD 50.00 (subject to availability)
- Crib (infant bed) fee: USD 15 per stay
- Rollaway bed fee: USD 15 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Nearby attractions
Locomotive Park
0.4 km / 0.2 mi
Lewiston Levee Park
1 km / 0.6 mi
Sunset Park
1.1 km / 0.7 mi
Vollmer Park
1.4 km / 0.9 mi
Clearwater Park
1.7 km / 1.1 mi
Pepsi Park
1.7 km / 1.1 mi
Clearwater Canyon Cellars
2.2 km / 1.3 mi
Harris Field
2.2 km / 1.4 mi
Lewiston Center Mall
2.3 km / 1.4 mi
Lewis-Clark State College
2.3 km / 1.4 mi
Father Purdy Field
2.3 km / 1.5 mi
Pioneer Park
2.3 km / 1.5 mi
St. Joseph Regional Medical Center
2.7 km / 1.7 mi
Mark Means Park
2.7 km / 1.7 mi
Lewis-Clark State College Center for Arts and History
2.7 km / 1.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Airport Shuttle
- Room serviceExtra charge
- Laundry service
- LaunderetteExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- FireplaceExtra charge
Show 31 more facilities & services
- Smoke detector
- Hotel safe
- Lift access
- Shop
- Terrace
- Newspapers
- Luggage room
- Dining area
- Clothes dryer
- Towels and bed linenExtra charge
- Bar
- Restaurant: 3
- Smoking areaExtra charge
- Banquet hall
- Conference room
- Meeting room
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Game room
- Sauna
- Steam bath
- Hot tubExtra charge
- Breakfast
- Picnic
- Non-smoking establishmentExtra charge
- SquashExtra charge
- FitnessExtra charge
- Billiards
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
DOUBLE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.RV-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-3
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-3
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE RIVER VIEWQUADRUPLE • RIVER VIEWQUA.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
QUADRUPLE RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHells Canyon Grand Hotel, Ascend Hotel Collection
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hells Canyon Grand Hotel, Ascend Hotel Collection
100
reviews shown
Lindy
Nice quiet and clean - husband really appreciated the jacuzzi & pool.
Gayle
They didnt answer room service, there was no ability when went down to get food for real silverware, I waited over 44 min for a desert that was dry an partially frozen. The room we recieved wasn't the room we had booked. The room was dusty i took video.The manager was there spoke to him an since was booked with expedia no offer was made from the manager disappointing
Richard
Well maintained older property.
Keith
Hot tub and pool were full of debris. Empty plates around pool.
No remote for TV in room. Front desk promptly brought one that also did not work (didn’t even have cover on batteries).
Place is going downhill rapidly.
No remote for TV in room. Front desk promptly brought one that also did not work (didn’t even have cover on batteries).
Place is going downhill rapidly.
Tarra
Rooms are large and clean, staff helpful and kind. We only stayed 1 night, but the bar there was super fun. Rooms were quiet. Would absolutely stay again!
Richard
Staff took time, and handled all of our requests.
Tara
Excellent location and very cozy.
Garret
The bed was comfortable, the pool was refreshing and the restaurant was nice. The signage on the exterior and the entire interior is looking dated
Taren
Great stay!
Peter
Not a bad hotel, fairly clean, room was quiet and didn't hear people in other rooms, convenient location near highway and downtown with plenty of fast food nearby. Breakfast was good and WiFi worked well.
Josh
The staff was the highlight. Very helpful and accommodating. The hotel is starting to show some age but it is a good value and one of the nicer places in Lewiston.
Heidi
The property was wonderful. There was a mix up on the days of the reservation and Expedia would not refund my money. So I paid twice the amount for the same room! Bad form, Expedia. I will never book through you again.
Robert
Front staff were overwhelmed and short staffed and we weren't able to access our room until 5:15pm. I would think they could comp us a drink for the inconvenience but was never extended. TV in my room and my travel colleague also did not work. Called the front desk but it just rang...gave up on getting the TV to work. Overnight business trip and will likely check with another property next time.
Darrell
Beds were comfortable.
Negative: Floor lamp did not work, on/off switch was broken
In room refrigerator was frosted over, items inside got wet/soggy.
Negative: Floor lamp did not work, on/off switch was broken
In room refrigerator was frosted over, items inside got wet/soggy.
Craig
Terrific facility. 3 restaurants! Impressive.
Trevor
Great spot! Great pool and bar, right at the base of Lolo Pass
Joy
Great hotel for the price. Lovely pool!
Ashley
Clean, good amenities and great clean outdoor pool
Robert
Great
Carol
Beautiful room. Great food
Great service. Everyone made sure I had a great stay. Took good care of me. I would only stay there
Great service. Everyone made sure I had a great stay. Took good care of me. I would only stay there
Shellice
We paid extra for a river view room and we were put in a room on the bottom floor where it’s impossible to see the river because of the bushes. It would have been nice to know this when booking and paying extra that you can only see the river if you are on the third floor or higher. Felt kind of ripped off and false advertising. If we had this information before hand we would not have paid extra for something that could not be provided.
Our room was very clean and the housekeeping staff was excellent and very friendly when we asked for new towels.
Our room was very clean and the housekeeping staff was excellent and very friendly when we asked for new towels.
cassie
Hotel was clean, everything in working order, staff was super friendly
sammy
The on-site food and beverage was great. The room with a view towards the river was great. The day passed to the fitness in the same lot was amazing. Best gym ever. We would definitely stay there again.
Lana S
After experiencing a complete nightmare at another local hotel, checking into the Hells Canyon Grand Hotel on June 27 was a breath of fresh air.The entire property was incredibly clean, spotless, and exceptionally well-kept. Thanks to the comfortable rooms and quiet atmosphere, we finally got a great night of sleep. Our only regret is that we didn't book all three nights of our trip here from the very beginning.If you are visiting Lewiston, do yourself a favor and book this hotel first!
James
It’s ok not my favorite
Jack
Clean, quiet, comfortable.
Patrick
Staff was friendly, helpful and very pleasant
Callie
Clean room.
Rose
Staff was very helpful the hotel was clean they answered my questions promptly. Just an overall Pleasant stay.
Dan
Room was very clean and comfortable and quiet.
Tom
Great place to stay and in a great location.
Julie
They were not prepared to feed people in restaurants. Limited staff
Donavan
Room AC was not working totally, so room was warm but we did ok with it, Breakfast was
Matthew
Very nice hotel. I don't have any complaints. Staff was friendly, room was clean, bed was comfortable. I've stayed at a few different places around Lewiston and if I ever find myself there again, I'll be staying at the Hells Canyon Grand Hotel.
Jason
Staff was great
The only problem with are stay was the restaurant was out of most of their food which is odd for a Friday and Saturday we were expecting I nice restaurant
The only problem with are stay was the restaurant was out of most of their food which is odd for a Friday and Saturday we were expecting I nice restaurant
Dianne
They did not offer a breakfast for this price and when I asked about it the front desk told me , some get it but I am not sure why so....checking in was not friendly what so ever and I even had to have them come and fix my t.v. as it did not work plus had a large crack in the window. That person was not friendly either...it was very unsettling as well when I sent a message to the hotel manager and she just brushed me off. No apology , nothing, just that they fixed the t.v. and the crack in the window was just cosmetic so I really did not need to worry about either. The room itself was very unclean as well. I travel alot with my job and have never encountered such rudeness all the way around, from management to staff. Stay here if you don't want breakfast ( unless somehow you do get it, not sure how you are suppose to, lol) and do not care about being treated like an irritant. Very sad as this hotel is beautiful from the outside. I feel a lack of good management .
Miles
Very clean and comfortable room
Debbi
Nice view and good location but room and amenities were average.
Sean
Property was nice, but customer service from front desk staff and housekeeping was just okay.
Jeffrey
House keeping could be a bit more thorough but other than that a good experience.
Jerry
Paid a lot for no breakfast included or even a discount 😡
Laurie
Beautiful hotel and rooms only negative was the restaurant - had breakfast and dinner and the food was fair to poor😩
Randy
Good parking. Breakfast was good
Paula
Very nice hotel and restaurant that
kelly
Great hotel with a bar and restaurant, easy walk to local bars and restaurants. Clean rooms and a good over all stay
KEN J.
It was a nice hotel. A little pricey for my tastes, especially since there is no longer a breakfast provided with your stay.
Nicole
Everything that I had read and pictures that I saw were NOT included with the amenities. I booked a room online with a couch and got an even smaller room. My daughters and I wanted to go swimming and was told they no longer have an indoor pool just the one outdoor, ok not a problem until we went to go use the pool/ hot tub and it was disgustingly dirty. Then woke up to go downstairs and have our complementary breakfast and was told the restaurant serves breakfast until 11. I asked about the complementary breakfast that is stated online and she said they stopped doing that. So I basically paid $160 to sleep in a room use a dirty pool and hot tub and not get any of the amenities out of it. The only positive was the gal the checked up is was super friendly and had excellent customer service. Was definitely not worth the money I spent a night to stay there.
Ian
Pet friendly and very good location for getting around town.
Taryn
Clean, comfortable and safe room while traveling alone.
vicki
my review is that the front desk, friendly but gave me incorrect shuttle info and even wrote it on my room key card. I stay there to use your shuttle and when in the morning I was told it doesn't operate until after my flight check in. very unprofessional, inconvenient and I can't stay there anymore. I do want reinbersment for the problem
Tyler
Always a good place to stay
Tina
Great bed! Food was great and the staff helpful. Would stay here again.
Stephanie
Nice and clean
Hannah
The pictures were a bit deceiving
Serenity
Yes have stayed here with a pet before. No designated pet rooms which is nice.
Gail
Everything was very clean. Some of the staff were very friendly and polite and some were not.
Emma
The property itself was decent and generally comfortable. However, during my entire 48‑hour stay, I never encountered a single staff member, which felt unusual and a bit inconvenient. I wouldn’t say I’d avoid staying here in the future, but I also wouldn’t go out of my way to choose this hotel again.
Scott
Yes
Dianna
The advertised indoor pool is actually at the puplic fitness center in the strip mall. Then we were told that it is only avaliable on Tuesdays. When discussing this false advertising with the manager, she said it was a Saturday and I was ruining her Valentines Day. Then hung up on me, as the front desk had called her at my request. The whole reason we booked with this hotel was for the indoor pool for my grandchildren to play. Will never return to this hotel.
Polly
We have stayed 2 times at The Grand Hotel & this place is amazing, its beautiful and the rooms are very spacious and very clean. The ladies & gentlemen that work the front desk are so kind . The restraunt they have has amazing food & a very good cook, the wait staff is very attentive & kind!!! We will be using The Grand Hotel from now on when we stay in Lewiston, Idaho.
william
Great stay, clean well stocked and very nice staff
Grace
very clean ,very perfessional and best breakfast ever.
Sandra
Last year I got the complimentary breakfast, but not this year
CONNIE
The breakfast was good. I enjoyed it. I enjoyed staying there. The service was excellent. The staff was nice.
William
Clean room, nice staff and a bar on the premises.
Kassi
Clean hotel, good breakfast, convenient location.
vicki
great check in , room perfect, shuttle on time
Rebecca
It was right in the heart if town with lits of options for dining and shopping. Very clean and very friendly staff.
Brittany
Clean, cozy room
Emily
Amazing view!
Kelly
The beds were comfortable. Happy to be set up on the bottom floor next to the outside doors for the dogs. My burger from Mariweathers was awesome and they had my favorite wine.
Colette
Easy check in and staff was friendly. Room was clean and had a quiet night of sleep
Ronald
Spotless & very courteous
John
Rooms were very clean
Kathy
Clean rooms, restruant was great and the breakfast was great! Staff was friendly. Would stay again.
Sandra
Everything was spotless. all of the staff was very friendly
john
Very fresh and good quality food. Parking was ample and easily accessible.
Madison
I didn’t like the pile of cords in the corner. That looked like a hazard. The extra chair in the hotel room looked really used and dirty.
However
I did love the restaurants attached. Amazing food. The breakfast in the morning was a sit down with a little menu. I enjoyed that over a buffet.
We were able to use the hot tub in the morning and the area was very clean
However
I did love the restaurants attached. Amazing food. The breakfast in the morning was a sit down with a little menu. I enjoyed that over a buffet.
We were able to use the hot tub in the morning and the area was very clean
Patti J
the room was very clean and nice and quiet. The tub had a real slow drain. but over all a wonderful stay.
Marie
Staff was friendly. Room was clean. Would have liked to have a full length mirror
Joyce
Very nice hotel. Staff was helpful. Clean & well maintained.
Heidi
Room was great-quite large, very clean and wonderful, comfy beds. Our only recommendation would be more variety at breakfast. We would certainly stay here again.
Justin
Very friendly staff! Was able to check in early! Awesome breakfast!
ERIK
Generous rooms very comfortable
Melissa
Friendly staff, very clean. Enjoyed our stay
Ruth
House keeping workers and the ones helping with breakfast were great .
Tana
We stay there several times a year
Food/bar service at the pool is great!
Food/bar service at the pool is great!
Aileen
Our trip was made perfect! Hotel is great. Staff was super friendly. We ate at the bar first night, food was good, service was top notch.
GREG
My room was clean and quiet. Staff was very friendly. Food in the restaurant and connected Sports Bar was good.
Denny
Run down trying to be covered with paint
David
From Check-in to breakfast the next morning I had a wonderful experience. Front desk staff was friendly and vwry helpful. My room was quiet, comfortable and perfectly clean. The dining room is very comfortable with the attached bar also sering the same excellent menu. The breakfast buffet was excellent; the best complimentary breakfast I have ever had. I highly recommend this hotel
Hani
The room was spotlessly clean and sterile. The staff was incredibly friendly and welcoming.
Lisa
Beautiful place to stay.
Jeffrey
Close to major highway, and very friendly staff.
Joycelyn
Dinner was great.
Becky
Beautiful decor inside. The restaurant inside for dinner was top notch. Breakfast was amazing, not typical hotel breakfast.highly recommend
Melisa
Great room with lots of space, quiet
Joanne
The property has two restaurants. The bar/grill had great food!!! Staff there was very friendly and accommodating.
Allan
Convenient location.
Carol U.
Overnight in Lewiston
Comfortable room and bed! Plenty of food choices on sight.
Location & surroundings
Hells Canyon Grand Hotel, Ascend Hotel Collection
621 21st St, Lewiston, United States
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Hells Canyon Grand Hotel, Ascend Hotel Collection
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