Name: Nantucket Inn
Address: 1 Miller Lane, Nantucket, 2554, US

8/10

Excellent

01 Aug 2026

Anna

Pool not working. Front desk area is beautiful but then you go out and stay at these little rooms, feels like american hotel. Overall good because they have rental bikes free, free shuttle, you can walk from airport.

10/10

Exceptional

01 Aug 2026

Stefanie

10/10 experience

4/10

Poor

31 Jul 2026

Henriette

.

10/10

Exceptional

30 Jul 2026

Heidi

The free shuttles to town were great. Everyone was incredibly nice.

10/10

Exceptional

30 Jul 2026

Noelle

I love the Nantucket Inn but it’s the staff I love the most! They always make you feel like you’re coming home!

10/10

Exceptional

28 Jul 2026

Cary

The rooms were very nice and comfortable. The bartenders were fun. Very pretty hotel.

8/10

Excellent

25 Jul 2026

Tracey

Clean rooms and facilities. Across from airport so if you want to go to town you need the shuttle. But we have grown to love it

10/10

Exceptional

25 Jul 2026

Anamika

Lovely hotel with renovated, clean rooms and helpful staff. Perfect cafe with great breakfast options. The shuttle is a wonderful amenity given location a little outside the city center.

10/10

Exceptional

24 Jul 2026

Kimberly

We loved this place. The staff is fantastic, the rooms are clean, and the location was easy!

8/10

Excellent

24 Jul 2026

Eric

Check-in was not timely but otherwise room an property were well appointed and clean

2/10

Poor

19 Jul 2026

Kenneth

There are too many negatives to comment on but here are a few. The fact that this hotel was rated 9.2 on Expedia is an absolute joke.
On top of the poor quality, the room was more expensive than any hotel I have ever stayed in whether it was the Four Seasons in Maui or the Mandarin Oriental in London or San Francisco. Some examples:

- The hotel is nowhere near the beach or town. Make sure you understand that.
- The pool was empty.
- The showers near the pool (for cleaning up after the beach) only had cold water.
- One of the few nice amenities of the hotel was free bicycles. The seats did not move on them and they had virtually flat tires.
- The pipes in other rooms sounded like the roar of an engine.
- the grout in the bathrooms had signs of mold.

Make no mistake - this is not a high end hotel. It is an Extended Stay with exorbitant prices.

Family

10/10

Exceptional

19 Jul 2026

Staci

Nice off the beaten path location; clean, recently updated.

Partner

8/10

Excellent

12 Jul 2026

Manley

Adorable, quaint place. Appreciated the shuttle. Staff at July 5 BBQ was awesome! However the check in staff was rude and definitely not helpful.

Family

10/10

Exceptional

11 Jul 2026

Susan

The staff and amenities at The Nantucket Inn were excellent. In particular, we give a 'shout out' to Balford, who went the extra mile (more than once!) to ensure that my physically challenged husband was accommodated in the best possible and most comfortable way during our transportation to/from town, and to Lisa at the front desk, who was responsive and speedy to our every request for information. Convenient access to the airport (walking-distance) was a bonus, as was the availability of delicious breakfast options (for a cost) and evening cocktails. The kiddoes enjoyed both pools. We would choose to stay here again.

Family_with_children

6/10

Pleasant

11 Jul 2026

Alex

Dirty floor at all times. They wouldn’t mop my rooms floor. Always having to call the front desk for soap. Located far from everything by the airport. I wouldn’t go back.

Family_with_children

10/10

Exceptional

10 Jul 2026

Daniel

Everything was amazing, my room the A/C wasn’t cooling properly but they fixed it quick,

Self

10/10

Exceptional

08 Jul 2026

Kevin

great

8/10

Excellent

08 Jul 2026

REGINA

Great hotel!
Very clean. Staff was
so friendly and helpful. Shuttle was a huge plus!

Family

10/10

Exceptional

07 Jul 2026

bethany

Great property. The best pillows we have had in a long time. Convenient shuttle service and loved the free bikes!

Family_with_children

10/10

Exceptional

06 Jul 2026

Eric

This is the real deal. Value AND LUXURY. Quality. And a staff that takes ownership in your vacations experience. Ownership creates an experience that is guest focused. I've worked in hotels and hospitality for over thirty years. And post Covid. It's not the same industry. What they've created makes me miss what I used to do. BRAVO guys. If you're thinking of it, just do it. It's worth it. More than you can imagine.

Family

10/10

Exceptional

06 Jul 2026

Conor

Great

10/10

Exceptional

05 Jul 2026

Carmelina

My family and I recently stayed at the Nantucket Inn. The staff was so friendly, welcoming and helpful and made our stay even better. The property is very nice with 2 pools, lots of bikes available and vans to take you to the beach or town. We would definitely stay again.

Family_with_children

8/10

Excellent

04 Jul 2026

Bruna Maria

Price was lower compared to other options, room was clean, staff was helpful, shuttle was very nice.

Friends

8/10

Excellent

03 Jul 2026

MaJoy

How I wish the bed is better, the mattress protection is gross and rough so it is very uncomfortable and the comforter is gross and old.
Thankful for the ladies that clean the room because she replaced my worn out comforter. All staff are friendly and helpful except for one lady at the front desk who seemed to be don’t want to be bothered… I ask for quarters for laundry and lied that they are out.

Partner

10/10

Exceptional

02 Jul 2026

Cary

The staff was wonderful!!!!

Family_with_children

10/10

Exceptional

01 Jul 2026

Aidan

The place is really great! The staff by far were the best part, extremely friendly and helpful with everything! We also had a place to store our luggage for when we wanted to go explore but were unable to check-in. The lobby and room were very nice and clean, as well as the amenities like the pool. The shuttle made it very convenient to get around too. Overall wonderful stay and place!

Partner

8/10

Excellent

26 Jun 2026

Richard

Staff was very professional and informative. The shuttle service is excellent and very accommodating. It made getting around the island very easy.

Friends_and_family Family

2/10

Poor

24 Jun 2026

mark

Worst experience. I understand small inconveniences. But our lock stopped working, we had to wait outside. Then for 2 hours we’re trying to fix and “investigate” finally moved us 5 minutes before we had to leave for dinner, which was cutting it close. Went back at night and the light and tv in our new room weren’t working. Called again and needed someone to come in a fix it. My husband and I’s alone time was cut very short. Also it is dog friendly hotel which is fine. But I complained about it and was told they accept dogs. This dog barked until 2am and woke me up at 6am.

Partner

8/10

Excellent

21 Jun 2026

Beau

The Nantucket Inn was a pleasant surprise. From the outside, the property definitely shows its age, but the rooms have been nicely updated and were clean, comfortable, and well-maintained. The location is very convenient, especially if you’re flying in or out of Nantucket, as it’s right next to the airport.

There were a few drawbacks. Our room was located three courtyard sections away from the check-in area and required climbing an older set of exterior stairs to reach the second floor. My mother uses a cane, and despite our request, the hotel was unable to accommodate her with a first-floor room, which was disappointing and made getting to and from the room more challenging than expected.

The decks, walkways, and stairs could also use some attention, as they felt rough and showed their age. That said, the room itself was comfortable, the staff was friendly, and the overall stay was pleasant.

While it may not be the most polished property on the island, The Nantucket Inn offers good value, comfortable accommodations, and a convenient location. I’d consider it a solid backup option for a future Nantucket trip.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

CHRISTOPHER

Good experience

10/10

Exceptional

19 Jun 2026

Florie

The hotel is located really close to the airport, but not loud from air traffic like you'd expect it to be. The staff is very nice, helpful, and attentive. The hotel has a free shuttle service into downtown which is so convenient.

One small gripe, my bathroom could have been cleaner. The floor and door were dirty.

Partner

6/10

Pleasant

19 Jun 2026

Genevieve

It would be nice to include bottled water in the room. Expected a little more for paying $1k/nt.
Staff were courteous. The shuttle is helpful and convenient to airport.

Friends

8/10

Excellent

18 Jun 2026

Matthew

Convenient and charming!

Family

10/10

Exceptional

14 Jun 2026

Susan

Excellent stay. Clean and friendly. Loved the shuttle to town and the free bus to other locations on the island. Sadly, the outdoor pool was not open.

Family

10/10

Exceptional

14 Jun 2026

John

Had a great time.

10/10

Exceptional

12 Jun 2026

DJ

Very friendly stall. Nice, clean rooms.

Business

6/10

Pleasant

04 Jun 2026

Linda

This was my first trip to Nantucket and probably my last. I found the hotel to be nothing special. The garden grounds were not neat and were filled with leaves. No one came to clean the room on our first day there, even though the cleaning staff was in the next room when we left for the day. I finally had to text them late in the afternoon to have someone clean the room. We couldn't find the hotel shuttle when we came in on the ferry, as they assured me they would be a van waiting. The bar closes at 10 p.m. and the only place to eat at the hotel closes at 3 p.m.

Friends

10/10

Exceptional

04 Jun 2026

Gavin

The property was lovely. It is right across from the airport and kind of far from town. There is a shuttle which is very helpful.

10/10

Exceptional

01 Jun 2026

Jennifer

The staff went above and beyond... So helpful and courteous! Our room was spacious and immaculate, and the indoor pool and hot tub was an added bonus! Nice small bar attached to the lobby with a little restaurant for breakfast and lunch... we'll be back for sure!

Partner

10/10

Exceptional

01 Jun 2026

Karen

Wonderful stay! Very helpful staff! The free shuttle service to town was very helpful. We had Easy Riders drop off and pick up bicycles at the hotel and rode to Sconset. The jacuzzi felt nice after the long bike ride. I would book here again 1000%.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Cali

We loved the shuttle to town and back that was so helpful! The property was clean and staff was very nice.

Friends_and_family Friends

10/10

Exceptional

30 May 2026

vinay vardhan

Overall experience is good. Staff is supper friendly and rooms are super clean and comfy

Partner

10/10

Exceptional

28 May 2026

Chris

Do yourself a favor and stay here the rooms are not incredibly updated, but they are incredibly clean and well-maintained and the overall aesthetic of the place is top shelf, but the glowing star of the entire place are the Jamaican staff that run the place you will not find nicer people that are more accommodating and friendly not to mention the café is a 10 out of 10 highly recommend this place also lots of parking

Friends

10/10

Exceptional

27 May 2026

Cynthia

reasonable rates, clean and looks brand new, great room with big bed, good tv and bathroom. Free shuttle to downtown. Right across from airport. Great spot and value on Nantucket!!!!

Partner

10/10

Exceptional

26 May 2026

Alex

Lovely people working there especially Lisa E.

10/10

Exceptional

22 May 2026

Beth

Amazing stay at the Nantucket Inn.

Friends_and_family Family

10/10

Exceptional

21 May 2026

steven

The shuttle goes downtown so often and the staff is amazing

Partner

10/10

Exceptional

21 May 2026

Dianne

Staff was amazing and helpful

Partner

10/10

Exceptional

20 May 2026

Cathy

That staff is exceptional! We felt so welcomed and valued! It was the greatest vacation I have ever been on.

Partner

10/10

Exceptional

20 May 2026

Nancy

Loved the location, the beautiful courtyard, the pool and hot tub, and the room had everything you need. Staff was very friendly and helpful!

Friends

10/10

Exceptional

16 May 2026

John

Charming property, clean, comfortable, wonderful staff. Recommended.

Partner

10/10

Exceptional

12 May 2026

Kristen

Clean, friendly staff, nice indoor pool, good breakfast sanwich

Partner

10/10

Exceptional

11 May 2026

Victor

It was a great experience

6/10

Pleasant

08 May 2026

Robert

Room was clean upon arrival, but there was no \"service\" daily .... No bed making, no clean towels, no kleenex, etc. We've stayed at Nantucket Inn several time and always like it. We were very disappointed with the daily service this time.

Business

10/10

Exceptional

07 May 2026

John

The staff were friendly and helpful. The grounds were beautiful. Pool and hot tub were perfect

Partner

10/10

Exceptional

06 May 2026

Brianna

The staff was fantastic, everything was very well maintained, and the shuttle into town was so
helpful! Highly recommend.

Partner

8/10

Excellent

04 May 2026

Marianne

Hotel was just opening for the season so several amenities and services were not available

10/10

Exceptional

03 May 2026

Justin

Staff was amazing and so nice. Place was clean and a very affordable price. Would stay again!

Partner

10/10

Exceptional

01 May 2026

Juliet

We loved the hot tub. The hotel is beautiful and staff is wonderful

Family

10/10

Exceptional

30 Apr 2026

kenneth

Management is great and hotel is wonderful

Self

10/10

Exceptional

30 Apr 2026

Maureen

We were there less than 24 hours but the hotel staff were extremely helpful and friendly. Love the shuttle service. Very very clean!

Family

10/10

Exceptional

26 Apr 2026

Tanya

The Nantucket Inn was amazing. Very clean and staff was so helpful. Front desk offered to lock up my bags instead of charging for the late check out. Very punctual with the hotel shuttle to and from downtown. Very comfortable room. After a long day of walking around the island, it was wonderful to relax in the hottub!

Friends

10/10

Exceptional

26 Apr 2026

Manuela

Great stay! Thank you all

Partner

10/10

Exceptional

26 Apr 2026

Alison

Really great property super helpful staff

Partner

10/10

Exceptional

26 Apr 2026

Janina

Very clean and lovely property. Staff were welcoming and helpful. Room was large and comfy. Property was quiet and well maintained. Highly recommend!

Family

10/10

Exceptional

25 Apr 2026

Heather

Beautiful room , friendly staff , great amenities also , will def go back !!

Family_with_children

10/10

Exceptional

20 Apr 2026

Jill

We stayed in the end of off-season, but it was a great experience for a family with kids. Inn grounds, public areas and rooms were all very well maintained. Staff was very welcoming and engaging. Located right on one of the public bus routes, a short walk from another, and across the street from a hidden little breakfast spot.

Family_with_children

10/10

Exceptional

19 Apr 2026

Jennifer

Pool is great! Location is good! Walking distance to amazing coffee shop,Roast’d. Few steps to bus stop. Definitely will stay here again.

Family_with_children

10/10

Exceptional

19 Apr 2026

Michael

Staff was friendly and very helpful with answering outsourced questions. Enjoyed the pool and hot tub also!

Partner

10/10

Exceptional

02 Apr 2026

Iesha

Room was clean plenty parking no restaurant on site but the airport restaurant is close.

Partner

10/10

Exceptional

30 Mar 2026

Courtney

We loved our stay here!! Clean, friendly, very convenient to airport ;)- can’t wait to come back when the season is in full swing!

8/10

Excellent

21 Feb 2026

Tetsuhisa

The room was clean and comfortable, and the amenities were sufficient for a simple stay.

Leisure Family

10/10

Exceptional

15 Feb 2026

Jaime

Everything was great. Very clean and comfortable

6/10

Pleasant

12 Feb 2026

Tyler

Upon arrival, I attempted to access my assigned room, but conditions made it unsafe and impossible to do so due to a lack of snow removal. Neither the stairs nor the landing had been shoveled. As a result, my reservation (originally for a King room) was changed to a double queen room, without first checking with me to confirm that this change was acceptable.

The grounds and walkways were also not properly treated for the weather conditions. Ice was present throughout the walkways, and I nearly fell several times. The room itself was comfortable and fairly standard; however, the lack of attention to snow and ice removal on the property raised safety concerns.

Business Self

8/10

Excellent

06 Feb 2026

Ross

The staff was friendly. Clean rooms. We arrived in February (offseason) and they do close at 7pm. Reopen at 9am. If arriving outside of that time be sure and call ahead

Business

10/10

Exceptional

02 Feb 2026

Missy

Very clean, pleasant atmosphere

Business_and_leisure Self

10/10

Exceptional

25 Jan 2026

Abdur-Rahman

I absolutely loved this stay. The staff was nice, the property was spotless outside and inside. The room was clean and so comfortable. Plenty of amenities and also more provided upon request. They have breakfast restaurant, a store, a bar area, gym, laundry, pool table and game room. Shuttle into town and back to the resort. I rate this 5/5 and I will stay there anytime.

Business_and_leisure Partner

10/10

Exceptional

16 Jan 2026

Daniel

Room was great. It was the off-season so not much interaction with hotel staff.

Business

10/10

Exceptional

14 Jan 2026

Tammy

Clean rooms. Front desk was super friendly.

Leisure Partner

10/10

Exceptional

11 Jan 2026

Patricia

There were no food services at this time. Nice staff and beautiful pool

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Maureen

Great hotel , indoor pool and nice staff

10/10

Exceptional

26 Dec 2025

Sandra

The staff was very accommodating, the room was spotless, and the property was charming.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Mary

Hotel is very nice. Staff in every area of service were excellent. Would definitely stay again!

8/10

Excellent

07 Dec 2025

Thomas

Great staff

10/10

Exceptional

07 Dec 2025

Angela

Everything was amazing …staff was wonderful and stay was magical. Absolutely recommend for Christmas stroll weekend

Leisure Family

10/10

Exceptional

30 Nov 2025

Joseph M.

Room cleanliness and amenities, staff interactions, lounge and cafe decor and service

Friends_and_family Family

10/10

Exceptional

25 Nov 2025

Sandra

Every was great!

10/10

Exceptional

18 Nov 2025

Caroline

Lovely stay!

8/10

Excellent

12 Nov 2025

Charles

Clean modern comfortable room. Staff very pleasant.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Diana

Friendly staff. The cafe staff and the shuttle staff in particular. Rooms were great!

10/10

Exceptional

31 Oct 2025

Mary Ellen

The lady at the front desk, Clarissa, was very nice, pleasant and helpful. The room
Was fine. Parking was a bonus.

Business_and_leisure Partner

10/10

Exceptional

28 Oct 2025

Carmen

Our stay at the Nantucket Inn was wonderful. From the moment we arrived , Mrs. Carissa at check-in greeted us with a genuine warmth and professionalism that immediately made us feel welcome. Every member of the staff were attentive, kind, and went out of their way way to ensure our visit was comfortable. The atmosphere was charming, the accommodations were immaculate, and the service exceeded our expectations. We truly appreciated the care and hospitality shown throughout our stay.

Partner

10/10

Exceptional

24 Oct 2025

Alexa

Very clean rooms, kind staff, easily accessible, and plentiful parking. Really appreciated the free shuttle to and from town when I visited during 4th of July!! Runs very often so it was super easy to use and runs reliably. Highly recommend staying here.

Business Partner

10/10

Exceptional

17 Oct 2025

Abdur-Rahman

We were stuck on the Island due to the storm for 2 1/2 days. This was an easy booking.I must say this place was beautiful. The staff was very nice and professional. The rooms are good in size, the amenities were nice. They even provided toothbrush and toothpaste packets. The breakfast is not free but they have a breakfast and coffee shop /restaurant where the food is cooked when you order it. The avocado toast with an egg on top was absolutely amazing and the seasoning was good. They have an inside pool with a hot tub. The gym, bar for drinks open until 10 pm, store to buy snacks and game room. I know they have tennis courts but of course due to the storm we were bunkered in. I would stay here again anytime. They have a shuttle that runs on the hour to take you inland to do your shopping or go to the restaurants. The shuttle also takes you to the Ferry Port. I rate this stay 5/5

Business_and_leisure Friends

10/10

Exceptional

15 Oct 2025

Stephen

The room was clean and comfortable

8/10

Excellent

14 Oct 2025

Sara

Great option to stay on Nantucket with extra amenities and for a more reasonable price. Large modern room, very comfortable bed and gorgeous indoor pool area. The complimentary shuttle into town was a great feature and made it very easy to get around. Would certainly return.

Leisure Friends

10/10

Exceptional

14 Oct 2025

Tracy

Inn offers a shuttle to town. The staff is very friendly. Rooms are very nice. There is a workout facility.

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Robert

Great spot and great staff!

Leisure Partner

10/10

Exceptional

10 Oct 2025

Andrew

Shuttle was mostly on schedule. Friendly staff.

Leisure Partner

8/10

Excellent

10 Oct 2025

Kelly

The Inn was beautiful, although our room was less than desirable. It was smaller than we thought we booked and the bathroom ceiling king had mold. The beds were softer than we anticipated and the room was smaller for what we paid. Very expensive for apps and drinks at the bar as well.

Friends_and_family Family