Name: St. James of Knysna
Address: The Point, /, Knysna, 6570, ZA

10/10

Exceptional

04 May 2026

Lillian

This is a beautiful, clean and comfortable hotel. Staff is super helpful- a true 5 star hotel!

Self

10/10

Exceptional

02 Feb 2026

Jane

Our room (apartment)was fabulous.

10/10

Exceptional

05 Jan 2026

Terry

Spectacular location , amazing staff in an amazing town !!!

Partner

10/10

Exceptional

09 Jun 2025

Catherine

Wonderful welcome, amazing staff and real comfort.

Leisure Partner

10/10

Exceptional

23 May 2025

Lisa

Very Nice Accommodations!!

Fabulous hotel and top shelf service. We were greeted at the door, escorted to the bar/salon seating area to have a glass of bubbly while doing the checkin process in comfort. We were lucky enough to get a complimentary upgrade and our bags were in our beautiful room when we got there. The room was large and comfortable. Bed and linens were perfect. Breakfast was a choice of hot or a buffet, or both...but all amazing. Staff were all professional, but very warm and welcoming. I recommend this hotel very highly.

Partner

10/10

Exceptional

15 Apr 2025

greg

Very private accommodations with extremely friendly and helpful staff. Absolutely beautiful accommodations!

Leisure Partner

10/10

Exceptional

30 Jan 2025

Pearl

Exceptional staff and hotel

Wonderful hotel with exceptional amazing staff who work as a team looking after their guests.
Sandi leads this wonderful team.

Partner

10/10

Exceptional

16 Jan 2025

Cheryl

This must be the best place to stay in Knysna. I agonized about whether to stay here or closer in town and I definitely made the right choice. Everyone in ZA seems nice but the St James is beyond nice. It really is lovely to come back to a place where people go above and beyond. Great breakfast overlooking the water without the crowd. Nice place to have a cocktail after dinner. Huge room with great views. Private, safe parking area. I never even used the beautiful boat which other guests took advantage of. Enjoy!

Leisure Partner

10/10

Exceptional

24 Sep 2024

Emma

St James was a perfect stay in Knysna - we wished we had booked additional nights, the hotel is a little further out of town but it is quiet, tranquil & the staff were so helpful in organising transport when required. Thanks to Sandy & the team!

Partner

10/10

Exceptional

19 Jun 2024

David

A beautiful hotel overlooking an even more beautiful lagoon. We had a large room overlooking the lagoon and there are some huge suites.

The staff were all friendly and excellent. Norman was extremely helpful and happy to advise us on how to get the most from the time we had in Knysna, including an excellent restaurant recommendation.

Leisure Partner

10/10

Exceptional

29 May 2024

Riccardo

We just spent two nights at St James and we loved it. It it right in front lot the Knysna lagoon and offers a great boat ride to all guests, which we enjoyed. We were upgraded on arrival by the very kind staff who man the reception. Knysna is a very interesting destination, we loved the Two Heads excursion to the ocean. We recommend Dt James to all travellers to Knysna and we would like to thank the staff for the very profesional and kind atttitude.

Leisure Friends

10/10

Exceptional

22 Mar 2024

Verified traveler

Nice stop on garden route

Excellent stop in Knysna. Very good professional and helpful service. Have shared before and would return

Partner

10/10

Exceptional

18 Dec 2023

Ettiene

Memorable experience

I felt a bit like royalty.... Such a pleasureable experience! And everyone goes out of their way to help you.... And the free boat ride of course was very nice!

10/10

Exceptional

21 Oct 2023

Robert

Beautiful Hotel in a quiet location. Staff are excellent and trip on the hotel’s own boat is a bonus. Pools are both lovely and our room/suite was lovely with great views of the lagoon.

Leisure Partner

10/10

Exceptional

12 Sep 2023

Colm

We really enjoyed our stay here, we stayed in the Lady Anne Suite and it was amazing. The views over the lagoon were super and Sandy could not do enough for us. Was very helpful about suggesting activities for us and restaurants to eat in.

It's a little bit out of town but they can arrange transfer for you which are quite reasonable. We had a really great relaxing stay here.

Leisure Partner

10/10

Exceptional

12 Apr 2023

Christian

Lovely hotel right on the lagoon. We had a spectacular view from our room and it was so peaceful waking up to the sightband sound of the still lagoon.

Staff were excellent, very friendly and helpful. Breakfast was amazing too.

Leisure Family

10/10

Exceptional

09 Feb 2023

Daniel

Great staff and property. Large and immaculate rooms. A must stay place.

Leisure Partner

10/10

Exceptional

03 Jan 2023

George

Boat trip was awesome, staff amazing, drinks were outstanding, food was perfect. I will come here again, for sure!

Leisure

10/10

Exceptional

03 Jun 2020

DOUGLAS

The best

This is our favourite place to stay in Knysna. Great staff, wonderful position, great breakfast.

Partner

6/10

Pleasant

01 Dec 2019

Verified traveler

Service, staff and room were excellent but stay was ruined by no restaurant, no bar, no lounge no T V and very few other Guests. Renovation works in progress which we were not told about. Check before you book

Friends_and_family Family

10/10

Exceptional

08 Mar 2019

Verified traveler

This is a beautiful property. It is not inexpensive however the facility certainly merits the cost. It has a view of the waterfront and the rooms are spacious and extremely well maintained. The restaurant in the hotel has good breakfast and lunch options. Recommend having dinner at one of the many places on the waterfront. Solid 4 star property.

Leisure Family

10/10

Exceptional

08 Feb 2019

DOUGLAS

Old world elegance

Great place. Very happy. Once the luxury home of the first Miss South Africa

Partner

4/10

Poor

05 Jan 2019

Daniel

Very disappointing

Below average.
- right in the high way so lots of noise from traffic
- slow service
- old non maintained/renovated rooms
- WiFi not working
- more like a 3 star establishment
+ nice breakfast outside area

Overall very disappointing

Partner

8/10

Excellent

10 Oct 2018

Dirk

Nice set up, big suite, older hotel, away from Restaurants

10/10

Exceptional

19 Aug 2018

Felicity

St James of Knysna is elegant, well-maintained and in a nice area with quite a few things to do. The staff is very friendly and professional. The rooms are beautiful, spacious and in great condition! We thoroughly enjoyed staying here and would highly recommend it!

8/10

Excellent

07 Aug 2018

Moira

Great location, but........

We liked the location of the hotel, at the beginning of Kysna and set on the shoreline of the bay. There is some construction work going on in the hotel currently, and they decided to close the restaurant, probably due to winter and not many guests, but even so, they should have put that on the website.. There was a 3 option sandwich menu available in the evening, rather sad really. Also, the other issue we had was the smell of cooking throughout the hotel at 5pm, which was the staff cooking their food as we were told, so the ventilation must not have been working in the kitchen to have caused this kind of overall spread of cooking smells. We had a suite on the first floor and could smell the food in the hall of the suite, we burnt incense and sprayed deodorant to help rid the smell. Overall the hotel was lovely but these few things didn't sit well with us.

Partner

10/10

Exceptional

21 Jun 2018

Kathy

lovely hotel. Super food

Wonderful spot on the water, or use the pools, comfortable clean rooms, fantastic food. Great fireplaces if the weather is cold, terrific staff.. sorry we could only stay one night

10/10

Exceptional

24 Mar 2018

Alwyn

Great facilities and beautiful lagoon edge locatio

Beautiful location at the waters edge with fantastic views . Management team and reception staff exceptionally friendly and welcoming . Breakfast really nice particularly when weather was good enough to dine on the outside patio . Rooms are very spacious and well appointed . There is however need to consider refurbishing the bathroom which is now looking somewhat dated . Would definitely stay here again and especially at the price we paid

Partner

10/10

Exceptional

12 Mar 2018

Michael

Wish we’d stayed longer.

Very pleasing stay with high service levels. Lovely al fresco breakfast.

Partner

10/10

Exceptional

01 Mar 2018

Susan

Our favourite hotel in South Africa

We returned to this hotel as we loved it so much on our last visit. Amazing comfort and lovely staff.

Partner

10/10

Exceptional

27 Feb 2018

Peter

Relaxation at its best

We stayed in suite number5 and loved watching the birds from our bed in the morning. Absolutely stunning location. The food was lovely especially dinner. Very sad to leave such a relaxing place. Would hope to go back very soon.

Partner

10/10

Exceptional

06 Jan 2018

Verified traveler

We had a wonderful time here. The staff are extremely friendly and helpful

10/10

Exceptional

03 Oct 2017

les

Excellent environment

Only stayed one night. Would have liked to stay longer.

10/10

Exceptional

23 Aug 2017

Verified traveler

Hotel in lovely location

Stayed for 3 nights in the main building that only had a few rooms, so we felt like we had the hotel to ourselves. We really enjoyed the lounge feeling of the bar area. The dining area had views with very nice food. The hotel grounds are very cute with wonderful views over the bay. Lots of hands on TLC by the hotel staff made for a very pleasant stay.

2/10

Poor

16 Jul 2017

andrew

Poorly run hotel.....

Hi. Whilst the hotel is nice and quiet and has a great view of the lagoon, it falls well short of its supposed 5 star rating. Our room is enourmous but has a heater situated at one end of the room so the end where the beds are remains cold at night. The taps in one of the sinks don't work and the bath automatically empties whilst you sit in it so you have to leave the taps running to maintain a water level.
Today went for breakfast and had to wait over an hour! When it arrived the sausage was raw. Spoke to the duty manager who just moaned at me about his problems rather than apologising and attempting to sort things out. This is a 3.5 star hotel at best. Avoid if you have plans each day and wish to leave the hotel as at 10.30am this morning I am still waiting for my breakfast......

Family

10/10

Exceptional

12 Jun 2017

Louis

Home away from home

Beautiful location/view! Peaceful. Professional.

10/10

Exceptional

17 May 2017

Antony

Home away from home

St James has a peaceful ambience about it. The staff were friendly and very hospitable. The room were large, clean and spacious. They have a beautiful view of the lagoon with a nice variety for breakfast.

Partner

10/10

Exceptional

16 May 2017

Verified traveler

having stayed at St James before we booked a return visit. We had forgotten just how amazing the location is; on the ledge of the lagoon. Should have booked two nights not one so that we had more time to enjoy the lovely garden and pool.

10/10

Exceptional

12 Apr 2017

Verified traveler

Wonderful accommodation and beautiful setting for a relaxing vacation

10/10

Exceptional

04 Apr 2017

Chris

great views. excellent breakfast on the terrace

We used the restaurant and found the food excellent, service was good and pretty quick which was a pleasant surprise as some of the reviews I read criticised the length of time they had to wait for food.

Partner

10/10

Exceptional

02 Jan 2017

James

James, Joburg

Amazing old school boutique hotel

Partner

10/10

Exceptional

19 Nov 2016

Annette

Beautiful country house hotel

Fantastic hotel in an unbeatable location next to the Knysna lagoon. Service exemplary. Suite really comfortable with wonderful views. I hope I'll be able to stay here again.

Partner

10/10

Exceptional

31 Oct 2016

Verified traveler

Great hotel as a base for touring garden route

Great hotel. Very friendjy and helpful staff. Very relaxing. Lovely views. Nice restaurant and food. Comfortable large rooms.

Family

6/10

Pleasant

29 Oct 2016

Verified traveler

Disappointed

Very disappointed with the lack of staff. We had to go looking for someone every time we wanted a drink. Eve meal poor.old English country house in South Africa it did not make sense. Good for older people who like that.
Room was large with a lovely view of the lagoon.

Partner

10/10

Exceptional

24 Sep 2016

Jacek

Sanctuary for your soul.

Great place to stay and relax, food outstanding, not so far is a sanctuary for elefants , birds and other wild cats. Once, this place belong to Miss Africa.

Partner

10/10

Exceptional

24 Sep 2016

Verified traveler

This was a great place to stay at a very reasonable price - individualised rooms, good room service and excellent breakfast included. The only drawback is that it's a little too far out of Knsyna to walk into town.

10/10

Exceptional

23 Aug 2016

Stephen

Beautiful location, large comfortable rooms.

Manager was great in helping us with a small issue and our stay was superb. Loved the hotel and facilities. Will definitely be staying again. Thoroughly recommended.

6/10

Pleasant

23 Jul 2016

Verified traveler

Easy access to Knysna from hotel for shopping etc

Partner

10/10

Exceptional

28 Jun 2016

Michael

Dinner by the lake

Peaceful night and good dinner

10/10

Exceptional

04 Jun 2016

Richard L

Fine option in Knysna

We had a great dinner and breakfast here. The hotel and setting are beautiful.

Partner

10/10

Exceptional

19 Apr 2016

shuggie

Brilliant stay in beautiful country house hotel

Thoroughly enjoyed our stay. Upgraded to 2 room suite overlookinglagoon . Property quiet since now out of season. Beautifully appointed rooms full of character. Service top notch but unobtrusive. Lovely staff. Gardener even washed my car each morning. Food well cooked. Would not hesitate to book again if I am passing thru Knysna in future.

Partner

10/10

Exceptional

10 Apr 2016

Deborah

A beautiful hotel in a lovely setting.

This property is more like an upscale bed and breakfast than a hotel. Each room is different and they all were spacious and beautiful. The hotel is located on Knysna lagoon and is surrounded by a lovely garden. We ate dinner in the hotel restaurant and thoroughly enjoyed it. You really need a car to stay at this property because it is a bit out of town and it would be difficult to walk anywhere. Otherwise it was easy to find because the sign was on the N2 and was prominent. This was one of my husband's favorite hotels during our two weeks in South Africa.

Partner

10/10

Exceptional

23 Mar 2016

Mike

Very good hotel in a lakeside location

Excellent facilities and only a short drive to the centre of Knynsa.

10/10

Exceptional

15 Mar 2016

Trev

Excellent hotel

Stayed in a cottage next to hotel which was large and quiet with its own small garden next to the main garden and swimming pool. Beautiful hotel on the shore of Knysna Lagoon with great views. Very good restaurant with excellent breakfast. Also ate dinner in the hotel which was of a high quality and good value. Nice bar and lounge areas.

Partner

10/10

Exceptional

13 Feb 2016

Collette

AMAZING HOTEL WORTH EVERY PENNY!

We only stayed one night, Junior Suite room Fabulous facilities, Hotel food superb, Management & Bar staff Amazing so friendly and helpful. Would definitely go back there next time we visit the area.

Partner

10/10

Exceptional

27 Jan 2016

Susan

Totally relaxing wonderful stay

Totally relaxing wonderful stay. Hotel staff were marvellous and there were plenty of options for places to visit from indigenous forests to animal sanctuaries. The view over the lagoon and from the heads was stunning.

Partner

10/10

Exceptional

27 Jan 2016

Richard

Wonderful hotel to chill out

Supurb location on Knysna lagoon.Staff are so helpful and friendly.Hotel is lovely inside with large rooms.We will definitely be back.

8/10

Excellent

30 Dec 2015

Kerry

Sweet but Sour

Our welcome was friendly and efficient - we were greeted by our host as we parked our car. We were given a tour of the grounds and our checkin was very efficient.

The wait staff provided us with excellent service and were very friendly. As explained to the management of the hotel, our experience was ruined by how stressed out the staff appeared, especially around managing staff.

My partner's shirt was stained and the hotel offered to clean it for us (which was much appreciated), however when my partner went to collect his shirt and it was not yet ready, the manager whom my partner was dealing with yelled at his staff within clear earshot of my partner. We appreciate that staff should be managed at times but embarrassing people is not the done way and we felt terrible for the staff.

We also had breakfast one morning and we seated ourselves at one of the corner window tables. The seating choice was four people or two people. The table we sat at was set for four, we were a group of three. While choosing our breakfast, we were approached by one of the managing staff and asked loudly to please move ourselves to a back table that was set for two. We felt like children being told off at school and not guests paying a large sum to stay at a five star hotel. Soon after we were reseated, two guests walked in and sat at another window table set for four people - they were not asked to move. We were mortified.

That aside, the hotel was lovely, clean and a stunning place to stay.

10/10

Exceptional

11 Dec 2015

Verified traveler

Fab location

One night here but loved the location right on the waters edge in the bay.our room looked out over the bay with its own patio doors to the garden.only snag here it's a good twenty minute walk to town

Partner

10/10

Exceptional

24 Nov 2015

Graham

Beyond our expectations

We drove down a little lane and we were quite anxious but once inside we were greeted so warmly shown to our beautiful room in the garden and we were so impressed. They could not do enough for us the staff were first class the restaurant was fabulous , breakfast on the terrace over looking the water was the most fantastic setting. We were very sorry to leave after two nights and would go back again and stay longer next time.

10/10

Exceptional

24 Sep 2015

Gad

Perfect!

PERFECT!!!
Beautiful place, amazing room with view to the water, very nice stuff..

Partner

6/10

Pleasant

12 Sep 2015

Jill

Great location

I was looking forward to our visit, having read all the reviews.
Disappointed with the very dated room and lumpy bed.
Staff were excellent and the views and location couldn't be better.
Beware, it's an expensive mini bar!

10/10

Exceptional

26 Aug 2015

Chirag

Fabulous

Fantastic. Unbelievable room - Took the Junior Suite and it is by far the largest room I have stayed in (and I have traveled to over 50 countries.) Food is fantastic too. Great location near to Knysna Heads and all the surrounding beauty.

Family

10/10

Exceptional

11 Aug 2015

Verified traveler

Lovely Stay

The room was lovely. The restaurant is good but a little bit pricey for South African standards - but good food though.

Partner

10/10

Exceptional

22 Jul 2015

Glen

St. James Hotel

We stayed five days at this wonderful hotel. The location is just gorgeous. Very friendly staff and you feel very welcome. We also enjoyed the restaurant.
Highly recommend St. James and we hope to be back there again soon.

Partner

10/10

Exceptional

30 May 2015

Verified traveler

Great hotel, value for money

Great experience, would like to stay again in this property

10/10

Exceptional

09 Apr 2015

john

When in Knysna, stay at the St. James.

A spectacular location, a beautiful hotel and a great staff. Five stars all the way

Partner

10/10

Exceptional

05 Apr 2015

Jocelyn

An elegant, tranquil retreat

We thoroughly enjoyed our stay in this elegant, tranquil hotel. The common areas and gardens are expansive, beautifully maintained, and a comfortable retreat, but undoubtedly the best feature was the room we stayed in. This was huge, with a generous bathroom, full walk-in robe, living area, and wonderful king-size bed. Its only minor faults were a poor internet connection and poor TV reception (the set is antiquated). The view across Knysna lagoon towards the Heads is magnificent and we were very happy with the location close to, but not in, the town itself. The service is good, with a nice touch being our car being washed every morning. The only disappointment in our stay was the quality of the food at dinner, which was a bit bland and stodgy (colonial English style). All in all, we were delighted and would definitely stay there again.

Partner

10/10

Exceptional

01 Mar 2015

Verified traveler

Very friendly

Very friendly staff, helpful with all enquiries, relaxed environment, stunning view

10/10

Exceptional

21 Feb 2015

peter

Lovely hotel in a beautiful setting.

We spent 6 nights here in a very comfortable suite. The standard of the food was very high.

Partner

10/10

Exceptional

12 Feb 2015

Verified traveler

Very relaxing

Thoroughly enjoyable and relaxing stay. Good location overlooking the lagoon, with lovely gardens.
We dined in the restaurant and enjoyed the food very much, especially considering there was load shedding on. Very impressed.
Staff all friendly and helpful.
Great stay.

Partner

10/10

Exceptional

31 Jan 2015

Mrs J a

Beautiful hotel

Excellent base for garden route. Great spacious rooms. Very good restaurant with superb food and service. Nice oitlook over lake. Certainly enjoyed our stay and would not hesitate to recommend the Hotel.

Partner

10/10

Exceptional

19 Jan 2015

GUY

Knysna Hotel on waterfront

The location is fantastic - overlooking Knysna Bay. It's a little out of the town (about 2km) but the views make up for it and it's a 4-5 minute drive back into town. Our only slight criticism was that the bathroom looked a bit dated in our room (we were in room 1), The hotel itself thou is superb and would definitely recommend. It's also worth having a quick scoot round the hotel grounds, past the outdoor swimming pool towards the roadside keeping the water to your right.

Partner

10/10

Exceptional

20 Dec 2014

Steven

Posh Place with a View

Fab place. World class villa on the lagoon.

10/10

Exceptional

12 Dec 2014

Kendra

Lovely Stay in Knysna

A lovely place to stay in Knysna, exceeded my expectations, has an awesome pool right on the lagoon, the rooms are HUGE with great sized bathrooms, great showers, comfortable bed, friendly staff, breakfast right on the lagoon, I just loved staying here!

8/10

Excellent

20 Oct 2014

Terry

Nice hotel on the lagoon

In our room, the bathroom needed a refurb. Road noise in the morning.

10/10

Exceptional

17 Sep 2014

Verified traveler

Fantastic service

Excellent stay at great estate like hotel.

10/10

Exceptional

11 Sep 2014

Vicki

Amenities plus

We were only there one night but would have stayed a week if we could. We had a steak dinner that was absolutely excellent - prepared exactly as we requested - tender and delicious. The staff was very accommodating and friendly. The rooms were beautifully decorated and stocked with everything you could want - plush bathrobes, umbrellas, fresh flowers,

8/10

Excellent

01 Sep 2014

George

Pictureque setting

A great hotel on the lagoon at Knysna. The view across the lagoon at dusk is fantastic but as the hotel is a bit out of Knysna you would want a taxi or car to get into town. The staff were very helpful and friendly. I'd definately stay again.

10/10

Exceptional

26 Aug 2014

AD

Excellent small hotel by the Knysna lagoon

Overall an excellent stay at St. James . Very nicely managed hotel with personalised service and attention to detail in all aspects. Location is perfect with sweeping views of the lagoon and close to other attractions and centrally located. Only flip side being , they have very limited vegetarian options for meals. So one might consider going out if opting for vegetarian meal.

Family

10/10

Exceptional

13 Aug 2014

jim

Fantastic large suites, with great view

Great huge rooms, with separate living room, bedroom, cloakroom and bathroom. Terrace overlooking Lagoon, if stay in rom 17. Excellent choice for breakfast, only 20-30 min walk into centre of Knynsa or 60 r in taxi

10/10

Exceptional

19 May 2014

Bill

Great place to Stay

Lovely host, very welcoming!

10/10

Exceptional

28 Jan 2014

Bev

Room with a fabulous view!

Were assigned this unique room surrounded by a miniature botanical garden, incuding exotic shrubs, a koi pond, a pergola, a greenhouse where room bouquets are prepared, the serene, dark swimming pool, all overlooking the lagoon at Knysna - beautiful! Del was particularly welcoming and attentive.

10/10

Exceptional

26 Jan 2014

alprange

Great Location, Great Hotel

Everything about this hotel was great and is the place to stay in Knysna, which is the place to stay on the Garden Route. Couldn't complain about anything, except maybe the guy on the next table at dinner who was complaining that his steak was too well done, and despite them replacing it, still wanted a discount! Thats Yorkshire folk for you.

8/10

Excellent

10 Dec 2013

Zvi

Excellent location. Nice enviroment.

Had a good experience. The only fault is the standard of the washing water color which is brownish and needs treatment.

8/10

Excellent

07 Oct 2013

Hilton

Magical view

The hotel needs a bit of a face lift, but this is certainly one of SA's gem hotels. The restaurant needs a good chef to prepare the fare deserving of such a prestigious establishment. Staff all very efficient and friendly.

10/10

Exceptional

26 Aug 2013

26Red

Amazing stay at a beautiful place

I had never paid so little for so much. The staff are very friendly and helpful. Upgraded me to a suite with view and direct access to the lagoon. Beautiful, huge room with lots of amenities. Delicious breakfast. They even washed my car every morning! Overall, a delightful stay. Would definitely stay there again.

10/10

Exceptional

03 Jul 2013

Ann

Great time

The staff here treat there guests as royalty. Beautiful setting and great food what more can you want .

10/10

Exceptional

30 May 2013

Ale

Amazing hotel for all.

Probably the best hotel of all. Elegant, beautiful, great staff. Best view in Knysna. If you don't want to get spoiled, don't come here! Best food at dinner time.

8/10

Excellent

28 May 2013

tomscrowley

Idyllic

Very warm and friendly welcome. Fantastic location right on the lake, though slightly outside Knysna town. Very nice room in the 'guest outhouse' which is detached from the main building but is still lovely. Rooms were very spacious and the bathroom was massive! Turn-down service was a nice touch. Breakfast in the morning was a little slow but tasty. Gave us time to appreciate the beauty of the surroundings. Would likely stay there again if I were to return.

10/10

Exceptional

26 May 2013

Werner and Heidi

Fantastic service

We had a very good time!

Partner

10/10

Exceptional

05 Dec 2012

the great dane

Great hotel for a couple in love

Unique place facing the lagoon, calm and beautiful surroundings. Hotel rooms were superb with a country home décor. Food was excellent and the chief cook made a special fish dish for us. We stayed four days, but dream to coming back again.

10/10

Exceptional

16 Oct 2012

Steve

Just superb

Absolutely excellent the whole way through. An excellent welcome, a wonderful suite, beautiful food, and very polite and friendly staff. Lovely setting with wonderful views.

Partner

10/10

Exceptional

04 Oct 2012

orna

must have a car.

best hotel ever. freindly staff, wonderful breakfast, fantastic view, we were upgraded to suite without asking, couldnt leave the room...stayed an extra night. you must have a car . 3 km drive to city center.

10/10

Exceptional

17 Sep 2012

Verified traveler

Close to many of the locations we wanted to visit

staff were very helpful and stay was relaxing.

Family

10/10

Exceptional

10 May 2012

Joanna

Review

A beautiful location, very attentive and friendly staff.

A wonderful experience.

Partner

10/10

Exceptional

09 May 2012

Jason

Perfect Night's Stay

This was one of the best hotels that I have stayed at, regardless of the country. We were met by Hein, the onsite manager, and were treated like royalty. They were very attentive, but respected our space. A great place I would recommend to any and everyone.

8/10

Excellent

03 Feb 2012

Verified traveler

St James - Knysna

Good hotel which is well maintained. No problem recommending a stay.

8/10

Excellent

02 Feb 2012

Chris & Chrissie

Great hotel but sort out the waitressing staff!

Beautiful hotel (we stayed in main house) on the banks of the lagoon. Excellent welcome and lovely large room.
The hotel food is very good (compliments to the chef) but we had a trainee waitress who was HOPELESS! and which took the shine of our evening meal (we did not dine in on the second night as a result); she was also useless at breakfast. Furthermore, the chambermaid staff went into our room depsite \"do not disturb\" sign and only left towles for one person (two of us staying).
To be fair, when we expressed our concerns to the duty manager in the morning she was mortified, took the feedback professionally and thereafter we were regularly pampered with complimentary drinks etc.
Would definitely recommend this hotel but if they are using trainee staff they need to ensure they are properly supervisded with a managerial presence.

10/10

Exceptional

13 Nov 2011

Iman

Superb hotel

It was a lovely stay with friendly staff, especially Del & the two ladies at the reception. They answered every querie....
The view is breathtaking from the dining room. Our room was cozy as is the hotel.....
Thank you for a memorable stay.