Name: San Augustine Inn
Address: Hwy 21 W, 1009, Center, 75972, US

10/10

Exceptional

24 Jun 2026

Ataria

It was all I all a good place

Friends_and_family Family

4/10

Poor

22 Jun 2026

Tasha M.

The upkeep needs to get better. It is a big difference from last year to this year. They need to do some upgrades asap.

Family_with_children

2/10

Poor

19 May 2026

Bob

The property was under new management, and obviously was attracting longer term workers. The lobby area was lacking a welcoming look, with the check in area locked behind heavy glass. Then the room itself was worse…we could not open the door without summoning the manager, and once inside, the bed, bedding, easy chair, and small dresser looked as though they had been taken from a cast-away ditch somewhere!
We decided not to stay there, returned the key, and went on our way!

Partner

10/10

Exceptional

16 Apr 2026

John

Good

4/10

Poor

12 Apr 2026

Robert

Sheets on bed had stains also comforter, smell of cleaning solution kept us awake all night , shower curtain stunk and was dirty , parking was easy and ac worked good . No coffee available, had to walk to gas station next door for coffee .

Friends_and_family Family

4/10

Poor

11 Mar 2026

Teffonee

The people are nice but the place needs remodeling, updating and to be properly cleaned. Lots of repairs are needed including the pool which is empty and looks dangerous. The pillows and towels were scary and the sheets were very thin.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Daron

Parking good

8/10

Excellent

23 Nov 2025

Edward

Room was clean and beds were comfortable. Staff was friendly upon check in and out. Very economically priced and was the closest hotel to friends we were visiting in the area. Shower head was one of the best of any recent hotel stays too !

Leisure Pet

6/10

Pleasant

15 Nov 2025

Marie

The staff was courteous. The beds were okay, but not very comfortable. But for the price, we were satisfied for a one-night stay.

8/10

Excellent

11 Nov 2025

Edward

The room was descent and the staff was courteous

Leisure Family

10/10

Exceptional

04 Nov 2025

JAMES

The staff were very helpful and the room was clean and comfortable.

Business_and_leisure Partner

10/10

Exceptional

01 Sep 2025

TAMELA

Always enjoy my stay. The property isn’t fancy or upscale, and it could use some upgrades, but it could be a whole lot worse. However, the staff has always been very nice to me and my family when we come into town. If there’s an issue, the staff member always tries, accommodate our needs. basically it does what we need it to do for the few days in town. Love and appreciate the hospitality!

6/10

Pleasant

09 Jul 2025

Aaron Cody

Served it's purpose. Pool isnt operational and hasn't been for a while, and watched a couple drug deals go down in the parking lot. Room was clean and staff was friendly

Leisure Family_with_children

2/10

Poor

01 Jul 2025

Erin

We felt very unsafe here. Lots of traffic in and out of the hotel, people only staying for small amounts of time. Our inside deadbolt did not latch leaving our door easily opening if someone really wanted in. Also upon arriving we found the pool has been closed for 5 years as the owner said it has been shut down since COVID. Also the gate to the pool was not locked so people were still able to go near the half filled half covered pool.

Business Family_with_children

8/10

Excellent

30 Jun 2025

Ada

Just needs a little curb appeal. The room was clean and spacious. Private feels nice.

Leisure Pet

10/10

Exceptional

28 May 2025

Marisol

Quiet peaceful stay

Memorial Day weekend; easy check-in & check-out. Nothing fancy about this place but it’s clean, comfortable and quiet. We were traveling on motorcycles so we were the only noisy ones lol but just as we were arriving and departing …

Partner

10/10

Exceptional

30 Apr 2025

Jason

Nice

10/10

Exceptional

06 Mar 2025

Shayteshia

I

Leisure Partner

10/10

Exceptional

28 Feb 2025

Elizabeth

If you need a cheep place to stay come here !! There is no bugs ..The staff are very polite and helpfull.. The place is quiet, Most cheep motels make you feel uneasy but here i felt safe!! Some of the reviews on google said there was bugs and the rooms were dirty but from my experience thats not true !!! I give it ⭐⭐⭐⭐

Family_with_children

2/10

Poor

19 Sep 2024

Richard

pool drained, bugs, the worst towels , not worth the money

Friends_and_family Family

10/10

Exceptional

12 Sep 2024

JIMMY

We enjoyed our stay. Had no problems. The place is a little dated but clean and quiet just what we needed for sleeping.

Business_and_leisure Family

6/10

Pleasant

09 Sep 2024

John

San Augustine Inn - The inn keeper is the best

Business_and_leisure Family

4/10

Poor

15 Jul 2024

John

This is a get what you pay for option .
I needed to be close to that area . Crickets on the floor in the room. AC did not blow very cold. I would stay there again. The low nightly rate was clench.

Business_and_leisure Self

4/10

Poor

14 Jul 2024

JW

Initially, the room appeared pleasant and clean enough. We were pleased considering the price we paid. But then we saw the spider webs with critters in it in the ceiling, and the sink would not drain; my husband fixed it. Worse than that, we had an influx of flies the next morning when no door was opened. That was pretty scary. Luckily, we were getting ready to leave.

Business_and_leisure Family

8/10

Excellent

05 Jul 2024

Lurlean

I didn’t like the mattress, really saggy no matter where I sat/lay on it. TOILET WERE TO Low.

Family

2/10

Poor

29 Jun 2024

Ken

Bring you some fly spray, bug spray, and a broom. The first one they gave me had flies all over the floor and hair and the bed. The second one was not so bad; it only had a couple of dead crickets crickets in it. The only thing that made me give customer service a three was the lady who checked me in and was so polite and friendly. But her manager was rude and told me that there were flies everywhere when I told them there were dead flies all over the room.

Friends_and_family Family

4/10

Poor

23 May 2023

Angel

The staff is always super nice and accommodating. I don’t think the place is being properly cleaned and sanitized after each guest. We bring everything to clean the room except a broom and mop. We also bring our own linen and spray the mattress down with Lysol. The motel needs a VERY thorough cleaning, new fixtures and decor.

Leisure Partner

10/10

Exceptional

23 Feb 2023

Jason

One night stay

It was a very nice hotel for the money. The front desk lady was very friendly.

Partner

6/10

Pleasant

14 Oct 2022

ShaRhonda

Outdated

Business Friends

4/10

Poor

26 Sep 2022

Andre

The Right To Review

When first checked in, the man at the desk was very friendly and professional. After about a few hours later, i get an email about how was my check-in/stay. It ask what was good about the check-in, i mentioned the staff. Then it ask something like how could management make my stay any better. I don't remember how exactly it was worded but, one option said something about either horrible or terrible beds. Now what i said was the beds weren't horrible or terrible,but they could've been better, and i going back to what can they do to make my stay better I said more blankets and sheets. So about an hour or passed and i called the front desk to see about the extra bedding. The man on the phone confronted me about my review, which not sure they can and or should do,but he did. I told him that i had a right to leave a review and he told me that i didn't and he wouldn't be giving me any extra bedding as well. In my opinion it was very unprofessional of him to confront me about my review. Had it not been so late in the evening and after traveling for 6hrs, we would've found somewhere else to stay, because my family did not feel comfortable staying after that exchange. For years we have gone to St. Augustine for family affairs, etc.. and stayed at this Inn but unfortunately that was our last stay ever!

Friends_and_family Family

6/10

Pleasant

15 Sep 2022

Gregory

Come prepared to close your motel door. Bad dinnin

Not good choices in San Augustine. Motels not hotels, no interior doors. $60 good tv choices. no breakfast and no good breakfast in the area. Higher Gas prices too

Business

8/10

Excellent

22 Aug 2022

Angela

It was a very clean and very quiet place.

Leisure Family

8/10

Excellent

23 Jun 2022

Julie

Clean area, nice employees no issues

Leisure Partner

8/10

Excellent

13 Jun 2022

Leon

Restful night

Quite, clean, and comfortable. Free coffee in office. Most were friendly except morning lady on Friday and Sunday.

Friends_and_family Family

6/10

Pleasant

11 Nov 2021

Ginger

Stay was ok. Stayed due to business trip

Business

8/10

Excellent

07 Nov 2021

Wyman

My experience was good, room was nice and clean. Management was courteous, overall my overbite was pleasant. No problems.

Partner

8/10

Excellent

20 Sep 2021

Carrie L.

Convenient location, convenience store next door, easy check in/check out, comfy room, motel really outdated but was a goodnplace tonlay my head for the night.

Leisure Partner

10/10

Exceptional

09 Aug 2021

Bruno

Clean and good for the money.

I have been using this hotel for 4years now. The owners are great people.

Friends_and_family Family

2/10

Poor

08 Aug 2021

Verified traveler

Beware!

The hotel is old and outdated. My wife and I saw a dead roach in our room when we arrived. Also, that night we saw 2 roaches crawling on the floor of our room. It was so nasty! Also, the bathroom shower had mold and mildew. The hotel was dirty. Needless to say, we will not visit here again.

Friends_and_family Family

8/10

Excellent

02 Jul 2021

Verified traveler

It was nice & peaceful. Hardly anybody around.

I was disappointed about the pool. No water

Family

10/10

Exceptional

29 May 2021

Carol

Nice hotel for the price.

We were surprised how clean and organized the hotel was. For the price it was awesome. We will stay here again when we come to visit our neice.
Tashas Kitchen has some rwally good catfish and it is really close by the hotel

Friends_and_family Family

10/10

Exceptional

09 May 2021

Verified traveler

love the area. Very nice and kept up

Leisure Family_with_children

8/10

Excellent

30 Apr 2021

Verified traveler

I come down here at least once a year and always stay at
this motel.

Business Self

8/10

Excellent

29 Apr 2021

Verified traveler

Close to town

Leisure Partner

8/10

Excellent

03 Mar 2021

Verified traveler

I was not please about the quality of the internet. Low signal to the wifi router as well as what appeared to be limited bandwidth. Had to use my hotspot on my phone for my laptop.

Friends_and_family Family

8/10

Excellent

24 Nov 2020

Verified traveler

The property was clean and well-lit. The room was clean with basic amenities. I had no luck getting a Wi-Fi connection, which is not uncommon for me but not a big issue either. Coffee in the lobby was ready at 6am. Not bad for the price.

Leisure Self

10/10

Exceptional

15 Oct 2020

Ray

Fishing adventure.

Staff was wonderful, room had smoke smell, mechanic grease on bathroom door and door trim that rubbed off on my shirt. Carpet should be replaced. Manager was very nice and considerate, friendly as well. Look forward on staying there in the future.

Self

10/10

Exceptional

23 Aug 2020

Angela

It was clean and had good customer service. I plan on going back next month to see my husband while hes at work in the area.

Partner

8/10

Excellent

07 Aug 2020

Verified traveler

The hotel is definitely older, but the rooms were in decent shape. The bathroom is very small, but overall everything is clean. The floors have laminate flooring, which was much nicer than carpet. No one cleaned the rooms unless you wanted them to. You could put your trash outside of the door and pick up fresh towels at the front desk each day to avoid coming into contact with anyone, which was great during this pandemic. The staff was very nice and friendly, although not wearing masks.

Business Partner

10/10

Exceptional

15 Jul 2020

Bruno

Great Price and comfortable beds

I stay here several times a year. Rooms are clean, AC is cold and the management is quite welcoming. Oh yeah, great price.

Friends_and_family Family

10/10

Exceptional

17 Jun 2020

Sheryl

Yesssss!

Amazing 😉 thank you

Friends_and_family Family

8/10

Excellent

03 Feb 2020

Verified traveler

Comfortable but not plush. Recently remodeled. Clean, Conveniently located.

Friends_and_family Family

8/10

Excellent

13 Oct 2019

Verified traveler

Not fancy, but worked just fine for us. Check in was annoying since we arrived late.

Friends_and_family Family_with_children

8/10

Excellent

01 Oct 2019

Jerry

Great room for the price
Very clean very peaceful

Friends_and_family Friends

10/10

Exceptional

01 Sep 2019

Bruno

Great for the price.

I have been staying here for the last three years, two three days at a time. The WIFI is good. Direct TV. Coffee in the lobby. No breakfast, but plenty of choices nearby. You can't beat the price and comfort.

Self

2/10

Poor

09 Aug 2019

Carolina

Horrible Horrible

The pool was out of service. The place was not clean and it smelled like meldew. Terrible place to stay at. Sheets were not cleaned. When asked for a refund because of these issues, it was a no immediately. They don't care about customer service at all. Please please please stay away.

6/10

Pleasant

09 Jul 2019

Verified traveler

There was no WiFi available, the pool was not available due to tree damage, saw no ice machine on our floor,

Business_and_leisure Family

10/10

Exceptional

02 May 2019

Verified traveler

Easy to work with. And friendly.
The staff and the cleaning staff greeted good morning and when we asked a favor, it was granted with a smile. Will recommend for the great price.

4/10

Poor

29 Apr 2019

Verified traveler

The poor review is not intentional. I've stayed here many times before and probably will so again. A tornado struck the town, on Wendsday before my stay on the following Sunday. The tornado passed right behind the hotel doing damage and knocking out all power. No one advised me in advance of my trip, and the motel was closed when I arrived. I had to get a hotel in Center, Texas nearby.

Business Self

10/10

Exceptional

26 Apr 2019

Pamela

Family reunion

My stay was great I enjoy my stay at San Augustine inn

Family

8/10

Excellent

25 Mar 2019

Brandon

Looks can be deceiving very clean on inside

Old small town hotel but super clean on inside and wi-fi was fast in room

Family

4/10

Poor

18 Feb 2019

Verified traveler

The beds are comfy.. however, the mold and mildew problem is terrible. A simple clorox spray could kill that.. there was soap scum in the shower and the sink was clogged. Luckily I won't need to stay there again unless its a 911.

Friends_and_family Family

8/10

Excellent

11 Feb 2019

Verified traveler

Very awesome check in staff! So friendly and helpful. Rooms were clean and bed was comfy. Perfect for my stay in San Augustine.

Friends_and_family Family

8/10

Excellent

26 Jan 2019

isabel

Enjoyed our stay, room was clean, super quiet, will return.

Family

6/10

Pleasant

24 Nov 2018

Verified traveler

Ok

Don't leave anything in the room you want to keep.

Family

8/10

Excellent

20 Nov 2018

Roberto

Nice little inn, good low rate, clean and quiet. I definitely would stay there again when in town! Thank you.

6/10

Pleasant

17 Nov 2018

Verified traveler

Bathroom smelled of smoke and ceiling was cracked.

Leisure Family

10/10

Exceptional

07 Nov 2018

Suzi

nice owners, clean room, comfortable bed - would have been nice to have a coffeepot in the room, but there was a frig & microwave :)

10/10

Exceptional

03 Nov 2018

Steve

Good stay

Staff friendly and helpful

6/10

Pleasant

30 Oct 2018

John

The first room smelled like a smoker’s room, and we asked for a nonsmoking room.
The second room was better, but did smell moldy, but after turning on the heater and exhausting the stale air out of the room; it got better and we just went to bed. If we ever went back to San Augustine, TX we would look for another place to stay.

4/10

Poor

27 Oct 2018

JD

Booked a smoking room and received and non-smoking. The shower curtain did not have an inner lining so all the water ended up on the floor. Towels used to clean up water instead of being able to dry off. The only thing positive was the bed.

10/10

Exceptional

03 Oct 2018

Bruno

Clean and adequate.

Hotel was great for the price. San Augustine is a small town and this hotel was exactly what I needed for a two day stay.

Family

8/10

Excellent

17 Sep 2018

Franchesca

Great stay

My stay was excellent

Family

10/10

Exceptional

03 Sep 2018

Verified traveler

I liked everything about the property. Close to stores and eating spots.

10/10

Exceptional

16 Aug 2018

Kathie

The rooms are very clean and the shower is excellent has water pressure. Very nice and personal staff. The only complaint I have is the pool is closed and looked beautiful.so I don't know why.