Name: Genetti Hotel, SureStay Collection by Best Western
Address: 200 W Fourth Street, Williamsport, 17701, US

Genetti Hotel, SureStay Collection by Best Western

DuBois - PA · United States

100 reviews shown

10/10

Exceptional

18 Jul 2026

Mike

Good

8/10

Excellent

17 Jul 2026

Brendan

Clean room

Family_with_children

10/10

Exceptional

17 Jul 2026

William

Everything was good and room was wonderful!

Self

10/10

Exceptional

16 Jul 2026

Sean

*****

8/10

Excellent

16 Jul 2026

Emily

We checked in after midnight and the concierge was a little grumpy but other than that, it was fine. We were assigned a room next to the pool and the hallway was extremely gross and stained. Luckily, our room was cleaner than we expected and had no smell which is a huge plus compared to the last few hotels we've stayed at this summer. The breakfast was excellent and the staff was superb -- one of the best experiences we've had! We'll definitely stay here again just for the breakfast alone!! My husband really liked the vibe of this hotel which reminded him of his favourite movie, The Shining.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Sean

Will stay again..........

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Frankie

Very historic, almost like a museum. The furniture are all vintage and the room size is huge, very bright and very clean bathroom with handicap access. Hot delicious Breakfast, location is historic with lots of historical murals in nearby buildings. Price is very reasonable, highly recommended for an experience of the past.

Family_with_children

10/10

Exceptional

13 Jul 2026

Kelly

I LOVED THE OLD BASEBALL PHOTOS ON THE WALLS. BAR WAS GREAT. FOOD WAS GREAT. ROOM WAS CLEAN AND COMFORTABLE

Self

10/10

Exceptional

12 Jul 2026

Ashley

The staff are always so kind and helpful and you can’t beat their breakfast!!!

Family_with_children

10/10

Exceptional

12 Jul 2026

Lisa

Considering the property is going through significant renovations, it was still very clean and well maintained. It’s a beautiful historic property and I’m sure once the renovations are done will be even more beautiful.

Family

6/10

Pleasant

12 Jul 2026

Natalie

Breakfast is excellent. Room is small and crowded

Family

4/10

Poor

11 Jul 2026

Nancy

Strange smell in hallways and room. Shower backed up terrible. You stood in deep water. Gross.

Partner

10/10

Exceptional

11 Jul 2026

Dr. EVELYN J.

Great breakfast

Pet

6/10

Pleasant

10 Jul 2026

Michelle

Great beds, we love staying for the comfort. Rm 1006 is very dusty and could use a carpet clean.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Autumn

We couldn't have found a nicer place in the area to stay than the lovely, old Genetti Hotel. Even with some renovations in the beautiful lobby restoring the ceiling, we were impressed and didn't mind the construction (it was quiet). The hotel has an interesting history some of which can be found in photos lining the corridor walls. The staff was very welcoming and helpful, and the rooms were clean, charming and inviting. The buffet breakfast was a real hit with everyone in our group and the well-maintained pool iced the cake. I'm looking forward to going back when the lobby restoration is complete and the magnificent chandeliers get appreciated even more.

Family

10/10

Exceptional

08 Jul 2026

Jason

Excellent breakfast

10/10

Exceptional

07 Jul 2026

Vicki

The hot breakfast buffet was great. Friendly staff. The room was on the top floor and large. I would definitely stay here again.

Partner

10/10

Exceptional

06 Jul 2026

kyle

Cute room that feels old fashioned / historic. The bathroom was a Very small Water Closet with the sink in the main room. Free breakfast was generally decent, about what you expect from a full breakfast buffet at a 3* hotel. Worth going to over the other chains in the area. Pool is small but 9ft deep. Room was clean, the active maintenance work occurring on other floors is kept to normal waking hours. It looks like theyre working very hard to maintain the old hotel charm while keeping up with modern needs. I would recommend bringing a power strip, there are not enough outlets in the old rooms.

Partner

10/10

Exceptional

06 Jul 2026

Davis

Very nice Hotel. Full breakfast was wonderful

Partner

6/10

Pleasant

05 Jul 2026

Mark

The property is going through a major renovation, which it clearly needs. But when we arrived, they put us in a room that had a queen bed or a double bed - I’m not sure - but I booked a king. So I went back down and they did give me a king room… there was literally a gravel type dirt on the air conditioning unit as well as on a chair that had torn upholstery and stain on the cushion.

Partner

10/10

Exceptional

02 Jul 2026

Cindy

I love the old fashion feel of this hotel. The staff was wonderful and the breakfast excellent. The pool was crystal clear and well maintained. The location was a bonus. Many places to walk to in the downtown setting. The hotel provides off street parking. What's not to like!

Self

2/10

Poor

30 Jun 2026

Mark

The room was filthy and has a foul smell. I had to leave. It was unsafe for my children.

Family_with_children

10/10

Exceptional

28 Jun 2026

Melissa

Great hotel with lots of history. They are remodeling and there is a lot of exposed ceilings but if you can look past that and appreciate the rich history you will wnjoy. Its walking distance to a lot of restaurants and even has one on site.

Friends_and_family Friends

10/10

Exceptional

26 Jun 2026

Savita

Breakfast was 10 out of 10.
If you like older, solid buildings, then this is the perfect place for you

10/10

Exceptional

26 Jun 2026

Lisa

Currently doing a multimillion dollar renovation. Can't wait to see it brought back to original details. I love old hotels and this didn't disappoint. The breakfast buffet was the best I've had at a hotel. I'll be back next time I'm in town.

Partner

10/10

Exceptional

25 Jun 2026

Dennis

In spite of construction place was great. Staff was amazing and will definitely be back!!

Partner

10/10

Exceptional

25 Jun 2026

Kristin

I love old hotels and frequent several. Most of the older hotels lack some amenities for business travelers, like microwaves, refrigerator, and irons. The Genettti has all those. The hotel refurbishment is still a work in progress. The restaurant, the halls, the meeting rooms and the rooms are renovated, but they are fixing up the lobby ceiling and doing a great job. The breakfast buffett was one of the best ones I've had, especially at this price point.

Self

10/10

Exceptional

21 Jun 2026

Sharon

This was a spur of the moment change of plans in our travels.What a most plesant treat,We love history and this place is undergoing a major renovation.So not pretty but interesting to see the restoration in process.Breakfast Buffet,10+++Amazing.We also had a lovely dinner made to order.Every employee that helped us knew about great friendly service.The note left on our nightstand...a blessing from the hotel.I believe there are very few places in America that provide this level of Greatness.

Partner

10/10

Exceptional

21 Jun 2026

Rebecca

Excellent breakfast!

Family_with_children

10/10

Exceptional

14 Jun 2026

Mark

Great place great area! Would visit again for sure

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Richard

Beware of construction 2026-2027.
This was our first stay here (June 2026), and we will give it another shot despite a less-than-ideal experience. Overall, the pros outweigh the cons.

We are not picky travelers, but we expect a bare minimum of cleanliness and a comfortable bed. The mattress was fine, but the pillows were hard and lumpy. Our biggest gripe was the amount of dust in the room. Literally piles of it on the floor, and a coating on the furniture. My wife used a wash cloth to wipe off the nightstands, and it was black.

In all fairness, the renovations are creating absurd amounts of masonry dust and crumbs. Perhaps our room had been cleaned but vacant for a while.

The good:
Convenient location, reasonable rates, friendly/helpful staff, better than average breakfast, nice outdoor pool and patio, free parking. Our room had a kitchenette (oddly, there were two refrigerators but only one barstool). The building itself is a bit like a time capsule. The mailbox between the lobby elevators is connected to a shaft with slots on each floor. There are probably other quirky features that would be fun to discover.

The bad:
Renovations are definitely impacting the experience at the moment. Room could have been cleaned more thoroughly. Restaurant/bar is only open a few days, and air conditioning set very cold, so your food cools off fast.

Friends_and_family Family

6/10

Pleasant

07 Jun 2026

Dennis

When we called for reservations asking if they could match hotel.com price ,they said no,use hotel .com. But when we got there the desk person quoted us a much better price. But since we had already made a reservation on hotel.com we had to pay a higher price for the room.
The stay otherwise was good. Breakfast was nice,

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Jeffrey

Property was under renovation, but the staff was very friendly, courteous, helpful, and capable.

Partner

8/10

Excellent

06 Jun 2026

Michael

The property was very conveniently located to our Annual Conference at the Community Arts Center. The view of the beautiful pool was very nice, though it would have been nice had the pool been open when we were able to use it. It was closed Thursday, and though it opened Friday, by the time we finished for the day, it was closed (9:00 pm.). The room was quiet and pretty comfortable. We appreciated the chair and ottoman, since my wife is unable to spend an entire night in a bed. The bathroom was functional, though the blow dryer was missing from the dispenser, and the water in the shower was just barely warm enough for showers. The sink water was very hot, but the shower could have been warmer. Breakfast was terrific and the very busy waitresses were very helpful and friendly. We will be back again next year, as long as we can get in. Thank you to the staff of the Genetti!

Business Partner

4/10

Poor

05 Jun 2026

Shannon

Hotel is under renovation, we were placed in a room that was more of a motel room, as our door opened to a common outside balcony. No elevator to get to that floor. The room was old, dated, small and smelled strongly like smoke despite it being labeled as a \"non-smoking\" room. We actually left and did not stay the night, as we would not have been comfortable in those conditions.

Family_with_children

10/10

Exceptional

30 May 2026

Andrew

Room was clean and comfortable

Partner

10/10

Exceptional

29 May 2026

jodi

Great!

Friends

6/10

Pleasant

28 May 2026

Ganon

The furniture was dated chair cushions were worn as well as the seating. Thin little to no blankets on the bed. I've machine was not working on the floor had to go a floor foen to get ice. Breakfast was great !

Partner

10/10

Exceptional

23 May 2026

jennifer

Our toilet didnt flush well but everything else was wonderful! The breakfast staff was incredible, the late check in was smooth and the person behind the desk was wonderful..... the bed was soooo comfortable! Love the architecture showing from the remodel they uncovered...incredible!!

Partner

10/10

Exceptional

22 May 2026

Johnette

Old school, beautiful hotel, well maintained, in a great location.

4/10

Poor

18 May 2026

Sarah

Breakfast was amazing , but the cleanliness of the room was terrible

6/10

Pleasant

17 May 2026

Stephanie

Tried to check-in 20 minutes early as others in our party were able to but room wasn’t ready. Room was ok. Not in the best shape. Guests were very loud in morning on the balcony outside the room. The lobby is being renovated and in rough shape. The breakfast was good.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Kyle

Great hotel,great location,great free breakfast

Partner

8/10

Excellent

14 May 2026

Kent

Very good breakfast at no charge, but tips are suggested and the staff was attentive.
Several restaurant options in the neighborhood.
May 2026, renovations in progress in main building.

Partner

6/10

Pleasant

14 May 2026

John

We called for two queen size beds and got two doubles!
The bathrooms were so small and needed a redo.

Partner

4/10

Poor

14 May 2026

Donald

Property in poor shape. Under going remodel but not a good look. Overflowing trash cans of trash. Room had curtains that didn’t fit the windows and huge gaps around the door frame allowing light and air to enter in. Restaurant/bar was dominated by locals. Games of skill in the lobby are tacky and reminiscent of a seedy Atlantic City property. Historic hotel in the past. Seems headed for the “used to be good” category.

Friends_and_family Family

10/10

Exceptional

08 May 2026

Siobhan

IT is currently undergoing a renovation. that being said, it is a little dated but clean. The biggest bummer is we like a place with a bar and they closed at 9:30 p.m. on a concert night, bummer!!

Friends_and_family Friends

2/10

Poor

05 May 2026

Elizabeth

For the price we paid the hotel was in terrible condition. It was being renovated. The ceilings were exposed. There were homeless and drunk people in front of the main entrance. There was a belligerent, drunk lady hanging out in the lobby with her drunk friend yelling obscenities at top lung. I had to cut my trip short by a day was told at the front desk that an adjustment will be made, and then they denied the adjustment through Expedia.

10/10

Exceptional

27 Apr 2026

Lynn

A blast from the past! Wonderful to see this older hotel being brought back to its original life.

Partner

10/10

Exceptional

23 Apr 2026

Jennifer

Breakfast was great, parking was breeze, and the staff was fantastic

Partner

6/10

Pleasant

20 Apr 2026

Nancy

Breakfast was good. The walk to the lobby and our room was very long. Why put people with dogs on the 8th floor?

Partner

10/10

Exceptional

19 Apr 2026

nicole

Love this place everyone is very nice.

Partner

10/10

Exceptional

18 Apr 2026

Lorri

Great staff. Was able to get an outside room when I arrived. Lots of construction but everyone was great. The lady who was the breakfast buffet was especially nice and funny.

Self

10/10

Exceptional

31 Mar 2026

Dmitrii

Amazing stuff, interier, clean room, free parking

Family_with_children

10/10

Exceptional

28 Mar 2026

Brian

Historic property is conveniently located in the business district of Williamsport, PA. The entire Hotel Staff is very helpful, friendly, and accommodating. The property is old, but clean, well maintained, and under renovation. It has a pleasant turn-of-the-century vibe, which is noteworthy now but will be even better after the renovations are completed.

Self

10/10

Exceptional

22 Mar 2026

Eric

Small rooms and bathrooms

Friends_and_family Family

4/10

Poor

15 Mar 2026

Patricia

Shower was very weak, leaked out the back of the shower head, the water was maybe lukewarm at best, & the toilet was so low it was tough to use for someone with a bad back. The breakfast was cold, but had a good variety.

Partner

10/10

Exceptional

13 Mar 2026

Jess

Room was clean.

Friends

8/10

Excellent

12 Mar 2026

Robert

Comfortable stay - music from an event in the ballroom was heard on the fourth floor.

Friends_and_family Friends

10/10

Exceptional

09 Mar 2026

Mark

Great old hotel with a lot of history and a great staff. Good vibes. Highly recommended!

Self

10/10

Exceptional

06 Mar 2026

Courtney

It’s an older hotel (with charm) so the windows and walls are a bit thin. But they have plans for renovation

8/10

Excellent

06 Mar 2026

Ken

Was there a hot tub? What gym? We had so much extracurricular recreation we dudn't need no hot tub nor gym. Yo!

Partner

10/10

Exceptional

03 Mar 2026

Jamie

Thoroughly enjoyed our stay.

Family_with_children

6/10

Pleasant

23 Feb 2026

Richard

The hotel is very historic but the rooms are dated and I mean dated would be nice to see them restore this place it’s in a good location lots of restaurants and bars nearby.

Business

10/10

Exceptional

20 Feb 2026

Joanna

Everything was great. The room, staff and breakfast were amazing. My partner and I had a fabulous Valentine’s getaway at this hotel and will definitely be coming back!

Partner

10/10

Exceptional

18 Feb 2026

Alan

Nice Stay !
Excellent breakfast buffet

10/10

Exceptional

18 Feb 2026

Pamela

Clean room great breakfast… friendly staff

Partner

10/10

Exceptional

17 Feb 2026

CHUCK

Yes and double yes

Self

10/10

Exceptional

17 Feb 2026

James

We have been going for 4 years now. Prices are always good and is always clean and friendly. We do wish they would bring back the rubber ducks though.

8/10

Excellent

15 Feb 2026

MItch

Staff were organized and and very helpful.
Their attitudes were very positive and uplifting.

Leisure Family

8/10

Excellent

14 Feb 2026

Jill

Room was good and clean staff was very helpful

Leisure Partner

8/10

Excellent

12 Feb 2026

Titus

The staff was friendly, and the room clean. If you're looking for modern convenience, this is the wrong hotel for you. If you're looking for historic charm, then this is it. Currently undergoing more renovations so they're even more historic. I love history and loved the room! Great view of the city too.

Business Self

10/10

Exceptional

12 Feb 2026

Jean

Very good experience. Only stayed overnight to attend a concert at the venue next door. Very reasonable with a great breakfast included. Staff friendly and accommodating with very clean rooms. The elevator situation was a bit inconvenient with one being out of order due to renovation but a minor thing and only temporary.

10/10

Exceptional

08 Feb 2026

Diana

Staff were excellent as we had to change rooms because the room they gave us was so cold when we checked in and wasn't warming up. So no problem, they gave us another room which was very warm and actually larger than the first room. Quiet hotel and the bed was comfortable.

Leisure Partner

10/10

Exceptional

01 Feb 2026

Justin

Staff was friendly . Room clean and breakfast delicious

Leisure Partner

10/10

Exceptional

01 Feb 2026

Lawrence

Very spacious room

Leisure Self

10/10

Exceptional

30 Jan 2026

Renee

The hotel is beautiful. We loved the bar and the breakfast. Conveniently located. Looking forward to go again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Stacy

Clean room. large room with sitting area. Hot breakfast included. Staff very pleasant.

Friends_and_family Friends

8/10

Excellent

12 Jan 2026

Donna

Everything was great. Very friendly staff! Wonderful breakfast. Could use warmer blankets.

Leisure Family_with_children

10/10

Exceptional

11 Jan 2026

KAY

Always a pleasure
My home away from home
In my home town

10/10

Exceptional

11 Jan 2026

Keith

Although this is a old hotel, it is amazingly clean. The staff could not be friendlier and quite honestly one of the best breakfast you can get in this type of price range. They put Hampton Inn in the Marriotts to shame!

10/10

Exceptional

31 Dec 2025

Lynn

Room was clean. Only had interaction with front desk staff and they were so helpful and pleasant! Will be staying again when my son graduates.

Leisure Family

8/10

Excellent

25 Dec 2025

Michael

Clearly an old building but in generally good repair in a central location and with very good rates. The best breakfast buffet of ANY hotel anywhere!

10/10

Exceptional

14 Dec 2025

Linda

Fresh food. Amazing service

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Kimberly

The convenience of the Genetti only being steps away from the Journey Community Arts Center was key for my recent stay. Room I stayed in could definitely use some upgrades.

Friends_and_family Friends

10/10

Exceptional

13 Dec 2025

Kim

Rooms very clean. Great breakfast buffet that is included with stay.

10/10

Exceptional

12 Dec 2025

Jennifer

Friendly staff, clean room, great breakfast and perfect location!

10/10

Exceptional

12 Dec 2025

Nicole

We love the Genetti. We stay here every time we come through Williamsport. It is an older hotel, but that adds to it's charm. We especially love it during rhe holiday season. The service is phenomenal, the front desk is friendly and helpful. The hot breakfast is delicious. The restaurant/bar in the lower level is a great place for a nightcap. You can't beat it.

Partner

10/10

Exceptional

11 Dec 2025

Tab

This is a lovely hotel located between Wegmans and Lycoming college. We we there to see a play at the theatre located on the Lycoming campus and having Wegmans for shopping.
The breakfast at the hotel was amazing and highly recommend this hotel.

Leisure Family

4/10

Poor

29 Nov 2025

John

took an average of 12 swipes of the keycard before door to our room would open. Latch issue. There was clothing and M&Ms under a bed. Room smelled of cooked food from neighbors. Neighbors making noise after 10pm

Leisure Pet

6/10

Pleasant

24 Nov 2025

jessica

So this was my 3rd stay at the Genetti, usually great for a few days, this time was eventful with a flood that ended up waking me up in the middle of the night and affected the internet and tv service at the hotel, staff was very helpful and responsive to the situation and I was happy with the service despite the inconvenience and I will plan to stay there again next year.

Partner

10/10

Exceptional

21 Nov 2025

Calvin

The hotel is great. The staff is great.
The suite we had were very nice.
We stay here when working in the area.
Thank you Gus

Business

10/10

Exceptional

21 Nov 2025

Rebecca

Nona was wonderful at check in! Everyone is friendly and accommodating! We come back every year for the pool tournament and spend a nice weekend in Williamsport! Thank you!

Business_and_leisure Partner

10/10

Exceptional

16 Nov 2025

Brian

Historical bldg… centrally located. Have stayed here many times. Very friendly staff!

4/10

Poor

10 Nov 2025

richard

We stayed on 2 different nights 11/6 and 11/9 on the same floor. The bathroom on the first night was tiny, the bed way too soft. The second night the bed had a low spot down the whole center that brought both people together in the middle, it was soft as a marshmallow and a terrible night sleep. The rooms need to be upgraded since there was no place to to plug in the devices by the bed, the shade was ripped off the wall.

Partner

4/10

Poor

09 Nov 2025

YiJu

The hotel is noticeably old, and the rooms have very poor sound insulation, which affects comfort.

Leisure Partner

6/10

Pleasant

09 Nov 2025

Matthew

Room was outdated, photos online make room look better then in person.

Business_and_leisure Family

6/10

Pleasant

04 Nov 2025

JOANN

Older hotel, but no closet or hangers. Wall clock said 1:03 from Saturday check in through Monday check out! Was convenient being next to venue for concert.

10/10

Exceptional

04 Nov 2025

James

Location and the buffet breakfast, however the rooms need a little TLC.

Leisure Partner

6/10

Pleasant

30 Oct 2025

Janet

Peeling wallpaper near closet. Screw/nail holes in door. Bedside clock wasn’t set to the right time and I couldn’t get it to work. No plugs near bed for phone and cpap machine. Loud disturbance on street below at 2 am. Screaming. Swearing. Very tiny room. Dated and dark. Disappointing.

Leisure Self