Name: Quality Inn - Denton
Address: 4211 North Interstate 35, Denton, 76207, US

2/10

Poor

22 Jul 2026

Lakeshia

No ice machine. Roach greeted me when I walked in room. Mildew smell in the building. Not family friendly.

6/10

Pleasant

17 Jul 2026

Sarah

There was a box sitting out front of the hotel over night. Limited parking, the breakfast was not maintained.

Partner

8/10

Excellent

16 Jul 2026

Lawrence

The hotel was a refurbished building. Could it have been better? Yes, but it was ok. There were wear & tear areas throughout the hotel, but my floor and room were in very good shape, condition wise. I’d stay there again, if I were in the Denton, TX area.

Self

10/10

Exceptional

15 Jul 2026

Justin

AC is nice

8/10

Excellent

15 Jul 2026

Madison

Everything was fine except my room reeked of something like stale air mixed with mothballs. I would book here again, just bring my own air freshener.

Friends_and_family Family

6/10

Pleasant

13 Jul 2026

Leah

Second time staying at this property, but in a different room. Bathroom was larger. But there was no place to put soap or shampoo./conditioner in the shower other than on the floor poor. There was no holder for toilet tissue other than on the counter adjacent to the toilet. Again, the bathroom door swung open toward the hallway and the door entrance to the room.

Partner

8/10

Excellent

13 Jul 2026

Leah

The staff was very helpful. The room and bathroom were clean. The A/C in room was difficult to adjust. Our opinion…the bathroom door was hung backwards. The door opened to the room entrance door making it awkward for a mobility challenged person to negotiate.

Partner

8/10

Excellent

13 Jul 2026

Melinda

Property was run down. Room was musty, however air conditioning was fine.
Staff was friendly

Friends_and_family Family

2/10

Poor

10 Jul 2026

Sabra

There was discrimination against my family amd our service animal, my bra was also stolen , rooms smelled like mildew, overall terrible experience

Family_with_children

2/10

Poor

09 Jul 2026

Memory

The air conditioner was terrible in the whole hotel. It was extremely hot and uncomfortable. The smell was also terrible, I don't know if it was dirty or moldy smelling but it was not pleasant. Our bedding was dirty as well as the towels in the bathroom were all stained. The breakfast would not have been bad except both the apple and orange juice were hot. When I first arrived at breakfast there was very little out. I was going to just have some cereal only to discover there was no milk at all. The ice machine was out of order on our floor. I took the stairs every time I had to go up and down because I was afraid the elevator was going to break down when I was on it, however I had to use it to check out because I had several suitcases that made using the stairs to difficult and thought it wasn't even going to make it to the first floor. I am very disappointed in this hotel and will never stay here again on my many trips to Denton Texas.

Family_with_children

4/10

Poor

03 Jul 2026

Winfield

I'm going to give it two stars out of being nice the night attended was very very rude secondly I was traveling with a working certified police K9 and they charged me $150 cash deposit next the rooms were not all that great they were not all that clean and definitely would never stay here again

Pet

4/10

Poor

01 Jul 2026

Carlos

The bed sheets are torn. No more TV control. The bath tube has hole. The bed blankets are stained

6/10

Pleasant

29 Jun 2026

Sherry

The bed was comfortable and the air conditioning was superb. I wasn't expecting the Ritz, but I was looking forward to quality. One of the towels had a big whole in it, about 3.5 inches in diameter. Even more surprising was the press on fingernail I found in between the sheet and cover blanket. It leaves the idea that the bedding wasn't laundered and changed between guest. It wasn't the worst experience, and I would book this location again.

Self

4/10

Poor

28 Jun 2026

Mary

when I arrived to my room I realized I sleep with a dirty sheet it had yellow stains all over it. The carpet in the room felt dirty sticky, the shower was leaking and the wall behind the toilet was patched very very poorly. the towels were stained. Tried to call the front office and the phone in the room did not work. Overall, it felt dirty.

Business Partner

4/10

Poor

28 Jun 2026

Willie

The bed was wet from urine left from previous guess had to switch rooms

10/10

Exceptional

27 Jun 2026

Sandra

All the Front Desk Staff were awesome! Ivory was especially helpful in securing my jewlery which I inadvertently left in my room. She held it at the desk until I could pick it up. Thanks so much!

Friends_and_family Family

8/10

Excellent

26 Jun 2026

Elsa

For the price it was over all good. Food was good. AC was great.

Partner

6/10

Pleasant

26 Jun 2026

Roxana

We stayed while there was a lot of construction so not sure if that has anything to do with it, but there was mouse traps in our room.
Breakfast was super limited in items and quantities. There was only one lady handling all, front desk and breakfast.
She was kind and did her best, but definitely a lot for one person.

Bathroom in room smelled very bad, had to cover shower drain to help with smell.

Friends_and_family Family

4/10

Poor

23 Jun 2026

Claudia

Sheets were dirty. Requested them to be changed, mattress pad was completely soiled. Pillows were completely soiled. Towels were dirty. Requested clean towels, which were also dirty. Entire hotel had a funk smell to it.

Friends_and_family Family

2/10

Poor

21 Jun 2026

Nathaneal

The lobby bathrooms were out of order.

The elevator was out of order.

The lobby AC didnt work so it was hot in the lobby during check-in.

The clerk was extremely rude while check-in.

Self

8/10

Excellent

18 Jun 2026

john

Good service and everything was clean and well maintained. Staff helpful

Partner

2/10

Poor

17 Jun 2026

Patricia

Our room stink so bad like old wet rag I was sick once I smelled the room I am a dialysis patient and that was the dirtiest room I’ve stayed in I had to sanitize the whole room

Friends_and_family Family

2/10

Poor

12 Jun 2026

samuel

The property is a busted down former decent travel hotel that has a pool in the back that’s filled in with dirt when I arrive. The elevator was not working and they told me the only room they had was on the third floor and it’s a walk up the lights were not working in any of the stairs to get up to the third floor, but I was exhausted having traveled all day so I did it. There was no blow dryer in the room and the room was hot when I got there, the air-conditioning was not on in the entire hotel building.

Self

4/10

Poor

11 Jun 2026

Edwin

Check in was interesting. Air conditioning in room did not cool adequately.

Friends

10/10

Exceptional

06 Jun 2026

Melvin

Very nice

10/10

Exceptional

03 Jun 2026

Alice

Love this hotel Its a very quiet place

Self

10/10

Exceptional

01 Jun 2026

Daniel

Forgot something they me to come get it Very professional

Self

10/10

Exceptional

31 May 2026

Ruben

Breakfast was very good , air conditioning was great as well . Bed sheets could have been cleaner and the quilt could have in better shape, had some stains on it along with the sheets.

Self

10/10

Exceptional

31 May 2026

Misty

The property was very well maintained, excellent management, everything worked, parking had great lighting, and the breakfast was delish and great selection! I would highly recommend!

Partner

2/10

Poor

31 May 2026

phillip

My room had a hole in the floor, the pillows had no cases on them and the room smelled like mold. Checked out same day and got a different hotel.

Self

4/10

Poor

30 May 2026

James

If you don’t care about comfort this is the place for you, the smell in the entryway was very off putting and i was concerned about the state of the room, the room did not smell but was real hot upon entry. The ac would cool the room down, almost too cool then it would shut off and the room would get hot, all night . Too cold then too hot, the bed was hard and uncomfortable, the shower had no water pressure which made it difficult to wash. Not the greatest breakfast but there was something to eat.

Friends_and_family Family

8/10

Excellent

28 May 2026

Alice

CLEAN ROOMS, STAFF, AIR CONDITIONING IS EXCELLENT

Business

4/10

Poor

26 May 2026

Roy

Very bad facility! No extra towels/wash cloths available. Room lacked extra tissues; inadequate number of electrical outlets; bed linen dingy; towels stained, exterior grounds & parking lot not maintained. Breakfast inadequate and insufficient amount. No water nor towels available for gym!

Partner

2/10

Poor

24 May 2026

Sean

We hated our stay here. First off, tge receptionist Bridgette, was really rude. When we asked for coffee creamer, she only wanted to give us 2, rolled here's at us, saying rude comments and very disrespectful. She should not be working in customer service. Then, our roomgad a gift hole by the bed. Our kids almost fell from it a few times. Breakfast was constantly empty. We had to keep reminding staff to replenish the food. The shower wouldn't work properly. We had to move furariund to plug in the microwave. We would never stay here again

Family_with_children

2/10

Poor

24 May 2026

Jade

the pictures on the app are completely different than what it looks like. it’s very scary, the front desk man was very rude and creepy, barely spoke english and couldn’t help us with anything, just kept telling us we’d have to talk to management about anything we asked. we went to our room and when we opened the door it immediately smelled like a dead animal and we just knew it was all around a bad idea to stay there. 0/10 do not stay here, it’s filthy and they have rude staff. i booked the room for 2 nights and couldn’t even get any type of refund.

Friends_and_family Family

6/10

Pleasant

21 May 2026

Grace

The staff was nice, breakfast was typical hotel breakfast nothing fancy. Sheets & towels had stains on them & the bathroom grout looked moldy. Tub didn’t drain properly.

Friends_and_family Family

8/10

Excellent

17 May 2026

Sydni

I traveled to Denton, TX for a track and field championship and for the location of the hotel from the stadium, simply having somewhere to lay my head at night, and the hotel staff being very helpful, welcoming, and open to answer any questions I had, I give the stay an 8/10.
The only downfalls that would drop the rating down for me would be the hotels location to restaurants because I typically like to walk to surroundings places for grocery/meal runs, the amenities which were slim to none (with a small gym), and the overall first look at the hotel seemed a bit off putting, but again, the staff was great and it sufficed my 3 days of stay!!

Self

4/10

Poor

15 May 2026

Zulmar

I personally did not like the hotel; it seemed dirty, and it lacked a public restroom in the lobby. Also, noise was coming out of the bathroom.

Partner

4/10

Poor

12 May 2026

Ryan

The bedding and towels were so bleached it burned my sinuses. And the towels were still stained dirty

10/10

Exceptional

10 May 2026

James

It was a typical clean hotel room. Nothing fancy. Stuff worked.

Self

2/10

Poor

10 May 2026

Claudia

The room we got light fixtures did not work. It smelled like mold. The restrooms when flushed made a loud noise. No iron in the room, and when I asked for one the front counter person asked if she could go in the room to check if there was one!

Partner

6/10

Pleasant

09 May 2026

Linda

It was ok. Needs some updating.

Friends_and_family Family

4/10

Poor

05 May 2026

Samuel

I awoke with bites on my legs and back and it seems there have been numerous comments regarding bed bugs

Self

8/10

Excellent

04 May 2026

Diann

Breakfast selects limited and had to wait for refills on every but waffles. Room adequately cool but housekeeping marginal.

Staff excellent. Friendly and went the extra mile for us.

Partner

2/10

Poor

04 May 2026

Kristie

NEVER AGAIN.

for the $150 i spent on this one night at this \"hotel\", i expected more than a $75 motel stay. I have never had as low quality a room for this price in my adult life.

first of all, it was in the sketchiest part of Denton i have ever seen. the pics of the property do not tell the story.

the mattress cover was disgusting, and i did not find that out until the next morning when the sheet corner had popped off

the room was the smallest i have had. there was no chair at the \"desk\", and only half a chair by the bed. the \"closet\" was just as lame as the desk.

I NEVER ONCE felt safe at this place. a little before 10pm, someone banged on my door like they were going to kick it in. and then when i went to look thru the peephole, no one was there. it was fairly terrifying. the front desk did not answer when i called, but they called back, and told me it was \"some kids\" they had reports about, which was not very comforting. they told me they would try to talk to the parents, and they never followed up about that... they just left us to our imaginations about it all night.

the room was dirty, unsafe, and ruined our evening. NEVER AGAIN

Partner

6/10

Pleasant

26 Apr 2026

Naomi

need clean a/c or heater because smell odor room

Family

6/10

Pleasant

24 Apr 2026

Rebecca

Our stay was adequate. The staff was present and accommodating, but the overall feel of the hotel was rundown. We were 2, staying for a week, but we got 1 each washcloth, hand towel and coffee cup. There were 2 bath towels, but we prefer not to share our face cloths & hand towels. When I asked for the missing towels & more cups, her response was \"so you want another wash cloth?\" Um...
We didn't have the breakfast, so can't comment on it, but we probably would not stay at this hotel again.

Partner

6/10

Pleasant

19 Apr 2026

Kris

It’s an older building and to be fair there is construction in front of the property. It’s not bad if you’re just looking for something simple and not too many extras. Breakfast was mid.

Family

4/10

Poor

13 Apr 2026

Katie

The AC was not on when I arrived so the room was hot and musty. After I cooled down the room it was fine.

4/10

Poor

12 Apr 2026

Jeffery

Breskfast was good, dining area clean, need coffee in dining room not in lobby.
Elevator broke down making 2 seniors climb stairs. However it was fixed by morning. Elevator had trash in it 3 times in a two night stay. Hallways were extremely hot. Room A/C worked very good nice and cool. Room was nice and clean. Staff was very friendly.

Partner

10/10

Exceptional

30 Mar 2026

Cynthia

Yes

2/10

Poor

29 Mar 2026

Cesar

Dirty rooms, bathroom very old building, curtains dirty carpets nasty. Very very old towels and ripped The entire building smells nasty

Family_with_children

2/10

Poor

29 Mar 2026

Raul

Stained sheets and pillow cases. No one came to clean or change the sheets in the room daily. Breakfast was okay. My son asked for fresh towels they didn't have any.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Katherine

Definitely not somewhere I’d stay again. Pictures at NOT updated. Property is old and not kept well. Pillows were yellow and flat. Tub dirty. Floor old and gross. We needed a place to stay so it was a safe place to get rest but not somewhere I’d recommend.

Partner

2/10

Poor

29 Mar 2026

Anita

Hotel need to be updated

Friends_and_family Family

4/10

Poor

28 Mar 2026

Dennis

Better off at a Motel for the price. Linens and towels are not clean, parking lot is nonexistent.

Self

6/10

Pleasant

25 Mar 2026

Jacqueline

Average Quality Inn.

Self

2/10

Poor

24 Mar 2026

Tracy

The hotel is outdated and in poor condition. The room had a noticeable mildew smell, and the bathroom door would not close properly. The walls had chipped paint and clearly need repainting. The bathtub was chipped, the bathroom floors were dirty, and the toilet was nearly unbolted from the floor. Additionally, the soda machine was not functioning properly—the drinks were warm and tasted stale. If it hadn’t been so late when I checked in, I would have canceled my reservation and found another hotel.

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Roy

Nice quiet clean room, I slept most of the time so can't really comment on much else

Self

2/10

Poor

01 Mar 2026

Marco

Rooms were run down. Everything felt old and cheap. Towels were old and bare minimum toiletries. Seen hotels in Mexico with better accommodations. Felt like a cheap motel.

4/10

Poor

24 Feb 2026

David Nallathambi

3 rd floor smells bad, no daily house keeping, stains on pillow cover

6/10

Pleasant

23 Feb 2026

Patrick

I paid for my son who was going to a wedding they said he needed to pay I paid in January it was a complete screw up He missed the rehearsal dinner. It took me over an hour to fix this. Very disappointed. I’ve used you for years

Self

4/10

Poor

16 Feb 2026

Kendric

Stayed 6 days, room was never serviced except to get trash. Was denied clean towels on 3 separate occasions because they were “out”. Got towels ONCE in my entire stay. Mattress is memory foam is sinks terribly in the middle so it’s the only area you can sleep on it. And the AC is not temperature controlled and goes on and off as it pleases.

8/10

Excellent

14 Feb 2026

barbara

Rooms were clean

Friends_and_family Family

4/10

Poor

30 Jan 2026

Santos

I fell on the ice last night and the staff didn't put ice down. They disregarded my complaint

Business Family

2/10

Poor

20 Jan 2026

Sandra

The hotel was nice. Customer service was trash. They act like they don’t want nobody to stay there and it’s a hotel. The lady didn’t wanna give me my deposit back because my son spilled his bottle on the bed. He’s a baby and she was all like I don’t know what that is how would I know what that is and then decided to go further and say you didn’t even pay the full deposit, etc. it was just completely unacceptable.

10/10

Exceptional

16 Jan 2026

Allen

Great friendly place to stay the manager Varsha was so nice and also the staff..!!!! great breakfast⭐️⭐️⭐️⭐️⭐️

Business

2/10

Poor

07 Jan 2026

Varen

Dirty, light didn’t work in bathroom, tv didn’t work. $50 cash only (no card) upon check-in was a surprise. Says on website a card would be required for possible incidentals but that wasn’t the case.

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

mikell

Everything was good

Leisure Self

8/10

Excellent

04 Jan 2026

Cliff

Quiet room

Business Self

8/10

Excellent

04 Jan 2026

Cory

Clean comfortable and affordable.. Thank you.

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Daniel

Clean room.

Partner

10/10

Exceptional

02 Jan 2026

Sharon

The only issue I found was that for a non-smoking room, the smell of stale cigarette smoke was pretty strong

Leisure Friends

10/10

Exceptional

28 Dec 2025

Jennifer

Good for what I paid for.

4/10

Poor

26 Dec 2025

Rosa

Roaches all in the room and restroom. Tub was filthy. Carpet could be replaced. Not cleaned, replaced!!

Business_and_leisure Family_with_children

6/10

Pleasant

18 Dec 2025

Sharon

It is a non smoking facility but there was stale cigarette smell in the room and even worse in the bathroom

Leisure Friends

4/10

Poor

16 Dec 2025

Robin

Clean room no towels or toilet paper very small bathroom

2/10

Poor

16 Dec 2025

Zhivargo

This was not a good experience. I wont be back honestly.

6/10

Pleasant

16 Dec 2025

paula

Im trying to get in contact with them either the phone number is incorrect or they don’t answer I left something on the room

Business_and_leisure Family

2/10

Poor

14 Dec 2025

John

False advertisement. Hotel looks nothing like pictures. Stains on all of our bed sheets. When asked for replacement sheets, we were told “Well all of our sheets look like that. They are still clean.” BURN THIS PLACE TO THE GROUND

Business_and_leisure Family

10/10

Exceptional

13 Dec 2025

Richard

Staff was very friendly and immediately reacted to any concerns I had. Property is Ok. I didn't pay for the Ritz so it is clean, everything works and bed was comfortable.

Leisure

4/10

Poor

13 Dec 2025

Jonathan

The staff was friendly and the room was fairly clean my only complaint was the bedsheets were disgustingly dirty and the bathroom towels were stained and looked like they hadn’t been washed.

Partner

2/10

Poor

12 Dec 2025

David

Staff was not supported. Room was not up to par. Will not go there again. The picture on the internet page must have been taken somewhere else

Business Self

2/10

Poor

11 Dec 2025

Brenda

I was charged extra for guests. I was not sure who all ways going but whatever. Then, the lady charges me for one room, then another and asks for the remaining balance in cash. WHAT? I’ve never had an experience like this ANYWHERE else. Will never be back.

Business Family

6/10

Pleasant

11 Dec 2025

Moriah

The beds were not that comfortable

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Kathy

Everything was as it should be. No complaints at all, with the exception that the coffee should be stronger! I had a disappointment tho when I stopped for gas and noticed my passenger side had a red sticky substance smeared all over. I noticed the car parked next to me at the hotel, had popcorn, and a smear of red stuff on it! Maybe a wedding prank to them, but I sure didn’t get married! $14.00 later, my car is now clean again. 😪

Leisure Self

2/10

Poor

02 Dec 2025

Patrick

terrible room, didn’t look anything like the pictures or floor plans, nothing worked properly & it wasn’t clean at all i booked for 2 nights & didn’t even stay the whole time because me & my family were very uncomfortable

Business Family_with_children

2/10

Poor

02 Dec 2025

Damarquis

Dirty smoke smell all throughout. Cigarette burns. Stains on bed. Vending machines did not work. Staff very unhelpful. Did not appear anything like the provided photos. Please stay somewhere else if possible. Sketchy neighborhood. Elevator did not work properly.

Business Family_with_children

2/10

Poor

01 Dec 2025

Darious

Everything was wrong the staff didn’t want to check me in the room was dirty sheets was stained when asked if I could get a refund they refused I did not get my full stay cause me and my family was uncomfortable so we left it was roaches and the room looked nothing like the pictures online

Family_with_children

4/10

Poor

01 Dec 2025

MAHESH KUMAR

Not Worth the 100$ price. Room was so small.

Leisure Family

4/10

Poor

30 Nov 2025

Juan

Stay was horrible , pictures did not match what we seen when we arrived , towels were stained , bed sheets were stained ,we asked for more and the new ones were still stained , overall i would never recommend this place

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Natasha

The staff was good, the room was a lot smaller than the images looked when reviewing the property before arrival, but all in all, all good.

Friends_and_family Family

4/10

Poor

23 Nov 2025

Katie

Rooms weren't clean, the bedding was dirty. The breakfast was all microwaved food and the biscuits were a little frozen still. The breakfast attendant used the same plate to microwave each item causing cross contamination between items. The microwaved sausage was over microwaved and had burnt together in multiple places. The towels and washcloths were all stained. The staff wasn't very friendly.

Leisure Family

2/10

Poor

23 Nov 2025

Christopher

Got up this morning had roaches in my bed and I couldn’t even enjoy my stay. I left early due to the roaches in the room would like some of my money back.

Self

2/10

Poor

23 Nov 2025

George

That’s a lie from the hotel. They wouldn’t let me stay because of my service dog.
They denied my service. And refuse to give me a refund

2/10

Poor

18 Nov 2025

LaGregory

The service was not great.
The have roaches
Stained towels
Stained covers
I will never book here again….. ever

Business Self

4/10

Poor

16 Nov 2025

Niliet

Nice staff, not smoking allowanced which is good, but in second night you cloud smell smoke odor under de door, Guest smoking at the parking lot, stain and smelling pillows, breakfast room small and poor options for breakfast.

Business Family

10/10

Exceptional

16 Nov 2025

Ken

Yes

Business Family

8/10

Excellent

14 Nov 2025

Janis

It worked fo