Quality Inn - Denton

6/10

Pleasant

26 Apr 2026

Naomi

need clean a/c or heater because smell odor room

Family

6/10

Pleasant

24 Apr 2026

Rebecca

Our stay was adequate. The staff was present and accommodating, but the overall feel of the hotel was rundown. We were 2, staying for a week, but we got 1 each washcloth, hand towel and coffee cup. There were 2 bath towels, but we prefer not to share our face cloths & hand towels. When I asked for the missing towels & more cups, her response was "so you want another wash cloth?" Um...
We didn't have the breakfast, so can't comment on it, but we probably would not stay at this hotel again.

Partner

6/10

Pleasant

19 Apr 2026

Kris

It’s an older building and to be fair there is construction in front of the property. It’s not bad if you’re just looking for something simple and not too many extras. Breakfast was mid.

Family

4/10

Poor

13 Apr 2026

Katie

The AC was not on when I arrived so the room was hot and musty. After I cooled down the room it was fine.

4/10

Poor

12 Apr 2026

Jeffery

Breskfast was good, dining area clean, need coffee in dining room not in lobby.
Elevator broke down making 2 seniors climb stairs. However it was fixed by morning. Elevator had trash in it 3 times in a two night stay. Hallways were extremely hot. Room A/C worked very good nice and cool. Room was nice and clean. Staff was very friendly.

Partner

10/10

Exceptional

30 Mar 2026

Cynthia

Yes

2/10

Poor

29 Mar 2026

Cesar

Dirty rooms, bathroom very old building, curtains dirty carpets nasty. Very very old towels and ripped The entire building smells nasty

Family_with_children

2/10

Poor

29 Mar 2026

Raul

Stained sheets and pillow cases. No one came to clean or change the sheets in the room daily. Breakfast was okay. My son asked for fresh towels they didn't have any.

Friends_and_family Family

4/10

Poor

29 Mar 2026

Katherine

Definitely not somewhere I’d stay again. Pictures at NOT updated. Property is old and not kept well. Pillows were yellow and flat. Tub dirty. Floor old and gross. We needed a place to stay so it was a safe place to get rest but not somewhere I’d recommend.

Partner

2/10

Poor

29 Mar 2026

Anita

Hotel need to be updated

Friends_and_family Family

4/10

Poor

28 Mar 2026

Dennis

Better off at a Motel for the price. Linens and towels are not clean, parking lot is nonexistent.

Self

6/10

Pleasant

25 Mar 2026

Jacqueline

Average Quality Inn.

Self

2/10

Poor

24 Mar 2026

Tracy

The hotel is outdated and in poor condition. The room had a noticeable mildew smell, and the bathroom door would not close properly. The walls had chipped paint and clearly need repainting. The bathtub was chipped, the bathroom floors were dirty, and the toilet was nearly unbolted from the floor. Additionally, the soda machine was not functioning properly—the drinks were warm and tasted stale. If it hadn’t been so late when I checked in, I would have canceled my reservation and found another hotel.

Friends_and_family Friends

10/10

Exceptional

20 Mar 2026

Roy

Nice quiet clean room, I slept most of the time so can't really comment on much else

Self

2/10

Poor

01 Mar 2026

Marco

Rooms were run down. Everything felt old and cheap. Towels were old and bare minimum toiletries. Seen hotels in Mexico with better accommodations. Felt like a cheap motel.

4/10

Poor

24 Feb 2026

David Nallathambi

3 rd floor smells bad, no daily house keeping, stains on pillow cover

6/10

Pleasant

23 Feb 2026

Patrick

I paid for my son who was going to a wedding they said he needed to pay I paid in January it was a complete screw up He missed the rehearsal dinner. It took me over an hour to fix this. Very disappointed. I’ve used you for years

Self

4/10

Poor

16 Feb 2026

Kendric

Stayed 6 days, room was never serviced except to get trash. Was denied clean towels on 3 separate occasions because they were “out”. Got towels ONCE in my entire stay. Mattress is memory foam is sinks terribly in the middle so it’s the only area you can sleep on it. And the AC is not temperature controlled and goes on and off as it pleases.

8/10

Excellent

14 Feb 2026

barbara

Rooms were clean

Friends_and_family Family

4/10

Poor

30 Jan 2026

Santos

I fell on the ice last night and the staff didn't put ice down. They disregarded my complaint

Business Family

2/10

Poor

20 Jan 2026

Sandra

The hotel was nice. Customer service was trash. They act like they don’t want nobody to stay there and it’s a hotel. The lady didn’t wanna give me my deposit back because my son spilled his bottle on the bed. He’s a baby and she was all like I don’t know what that is how would I know what that is and then decided to go further and say you didn’t even pay the full deposit, etc. it was just completely unacceptable.

10/10

Exceptional

16 Jan 2026

Allen

Great friendly place to stay the manager Varsha was so nice and also the staff..!!!! great breakfast⭐️⭐️⭐️⭐️⭐️

Business

2/10

Poor

07 Jan 2026

Varen

Dirty, light didn’t work in bathroom, tv didn’t work. $50 cash only (no card) upon check-in was a surprise. Says on website a card would be required for possible incidentals but that wasn’t the case.

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

mikell

Everything was good

Leisure Self

8/10

Excellent

04 Jan 2026

Cliff

Quiet room

Business Self

8/10

Excellent

04 Jan 2026

Cory

Clean comfortable and affordable.. Thank you.

Leisure Family_with_children

8/10

Excellent

02 Jan 2026

Daniel

Clean room.

Partner

10/10

Exceptional

02 Jan 2026

Sharon

The only issue I found was that for a non-smoking room, the smell of stale cigarette smoke was pretty strong

Leisure Friends

10/10

Exceptional

28 Dec 2025

Jennifer

Good for what I paid for.

4/10

Poor

26 Dec 2025

Rosa

Roaches all in the room and restroom. Tub was filthy. Carpet could be replaced. Not cleaned, replaced!!

Business_and_leisure Family_with_children

6/10

Pleasant

18 Dec 2025

Sharon

It is a non smoking facility but there was stale cigarette smell in the room and even worse in the bathroom

Leisure Friends

4/10

Poor

16 Dec 2025

Robin

Clean room no towels or toilet paper very small bathroom

2/10

Poor

16 Dec 2025

Zhivargo

This was not a good experience. I wont be back honestly.

6/10

Pleasant

16 Dec 2025

paula

Im trying to get in contact with them either the phone number is incorrect or they don’t answer I left something on the room

Business_and_leisure Family

2/10

Poor

14 Dec 2025

John

False advertisement. Hotel looks nothing like pictures. Stains on all of our bed sheets. When asked for replacement sheets, we were told “Well all of our sheets look like that. They are still clean.” BURN THIS PLACE TO THE GROUND

Business_and_leisure Family

10/10

Exceptional

13 Dec 2025

Richard

Staff was very friendly and immediately reacted to any concerns I had. Property is Ok. I didn't pay for the Ritz so it is clean, everything works and bed was comfortable.

Leisure

4/10

Poor

13 Dec 2025

Jonathan

The staff was friendly and the room was fairly clean my only complaint was the bedsheets were disgustingly dirty and the bathroom towels were stained and looked like they hadn’t been washed.

Partner

2/10

Poor

12 Dec 2025

David

Staff was not supported. Room was not up to par. Will not go there again. The picture on the internet page must have been taken somewhere else

Business Self

2/10

Poor

11 Dec 2025

Brenda

I was charged extra for guests. I was not sure who all ways going but whatever. Then, the lady charges me for one room, then another and asks for the remaining balance in cash. WHAT? I’ve never had an experience like this ANYWHERE else. Will never be back.

Business Family

6/10

Pleasant

11 Dec 2025

Moriah

The beds were not that comfortable

Friends_and_family Family

6/10

Pleasant

06 Dec 2025

Kathy

Everything was as it should be. No complaints at all, with the exception that the coffee should be stronger! I had a disappointment tho when I stopped for gas and noticed my passenger side had a red sticky substance smeared all over. I noticed the car parked next to me at the hotel, had popcorn, and a smear of red stuff on it! Maybe a wedding prank to them, but I sure didn’t get married! $14.00 later, my car is now clean again. 😪

Leisure Self

2/10

Poor

02 Dec 2025

Patrick

terrible room, didn’t look anything like the pictures or floor plans, nothing worked properly & it wasn’t clean at all i booked for 2 nights & didn’t even stay the whole time because me & my family were very uncomfortable

Business Family_with_children

2/10

Poor

02 Dec 2025

Damarquis

Dirty smoke smell all throughout. Cigarette burns. Stains on bed. Vending machines did not work. Staff very unhelpful. Did not appear anything like the provided photos. Please stay somewhere else if possible. Sketchy neighborhood. Elevator did not work properly.

Business Family_with_children

2/10

Poor

01 Dec 2025

Darious

Everything was wrong the staff didn’t want to check me in the room was dirty sheets was stained when asked if I could get a refund they refused I did not get my full stay cause me and my family was uncomfortable so we left it was roaches and the room looked nothing like the pictures online

Family_with_children

4/10

Poor

01 Dec 2025

MAHESH KUMAR

Not Worth the 100$ price. Room was so small.

Leisure Family

4/10

Poor

30 Nov 2025

Juan

Stay was horrible , pictures did not match what we seen when we arrived , towels were stained , bed sheets were stained ,we asked for more and the new ones were still stained , overall i would never recommend this place

Friends_and_family Family

8/10

Excellent

30 Nov 2025

Natasha

The staff was good, the room was a lot smaller than the images looked when reviewing the property before arrival, but all in all, all good.

Friends_and_family Family

4/10

Poor

23 Nov 2025

Katie

Rooms weren't clean, the bedding was dirty. The breakfast was all microwaved food and the biscuits were a little frozen still. The breakfast attendant used the same plate to microwave each item causing cross contamination between items. The microwaved sausage was over microwaved and had burnt together in multiple places. The towels and washcloths were all stained. The staff wasn't very friendly.

Leisure Family

2/10

Poor

23 Nov 2025

Christopher

Got up this morning had roaches in my bed and I couldn’t even enjoy my stay. I left early due to the roaches in the room would like some of my money back.

Self

2/10

Poor

23 Nov 2025

George

That’s a lie from the hotel. They wouldn’t let me stay because of my service dog.
They denied my service. And refuse to give me a refund

2/10

Poor

18 Nov 2025

LaGregory

The service was not great.
The have roaches
Stained towels
Stained covers
I will never book here again….. ever

Business Self

4/10

Poor

16 Nov 2025

Niliet

Nice staff, not smoking allowanced which is good, but in second night you cloud smell smoke odor under de door, Guest smoking at the parking lot, stain and smelling pillows, breakfast room small and poor options for breakfast.

Business Family

10/10

Exceptional

16 Nov 2025

Ken

Yes

Business Family

8/10

Excellent

14 Nov 2025

Janis

It worked fo

4/10

Poor

13 Nov 2025

Cassie

Room smelled musty. Elevator broke down. No one to help at the front desk. Construction all around the property

Leisure Partner

10/10

Exceptional

11 Nov 2025

Reggie

Very nice!

Business Partner

8/10

Excellent

10 Nov 2025

Terri

Courteous staff. room was satisfactory

6/10

Pleasant

09 Nov 2025

Misty

Awesome property and staff is winderful.

2/10

Poor

09 Nov 2025

Stephanie

My bedside lamp was broken, the hair dryer was broken, there were stains on the towels and bedding, and roaches. They also required a $100 deposit in cash.

6/10

Pleasant

09 Nov 2025

David

Bed and bathroom was very good and clean. The air conditioning was one of the outside units and it clicks on and off. It is noisy. The building in the outside is not as pictured on their website. It is more run down and older building. I personally will not stay there again. I feel I can get a better quality room for same price elsewhere.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Joana

Clean room, staff was kind and respectful. Responsive as well, we asked for more towels and toiletries and they were able to get them out to us quickly. Free breakfast and parking.

Family_with_children

8/10

Excellent

08 Nov 2025

Brandon

Clean room, quiet, calm

4/10

Poor

08 Nov 2025

Katherine

First of all, I had to give a $50 cash deposit that was never mentioned. Who carries cash? It needs renovation badly. Much darker and very cheap looking so ignore the photos on here. There was a cockroach in our bathroom. The outdated fan system didn’t work so it was hot and stuffy. The elevator was broken. Definitely not even worth the inexpensive price I paid.

Partner

10/10

Exceptional

07 Nov 2025

Jason

The accommodation was sufficient

Business Partner

10/10

Exceptional

07 Nov 2025

Reggie

the rooms were clean, and the staff was good.

Business Partner

4/10

Poor

06 Nov 2025

Kericee

Things were mediocre- at best.
Water was rusty running out of the faucet- very unsafe and gross. It also smelled of rotten eggs.
A/C minimally cooled- thankfully it wasn’t too warm outside.
Elevator didn’t work.
We heard the traffic on the interstate all night from our room.
The room was clean, but not very updated.
I wouldn’t recommend this hotel.

Leisure Family

2/10

Poor

03 Nov 2025

Chazzmyn

If I could give it no stars I would. This hotel was horrible. From first walking in the lobby there was no ac, the elevator was broken ( you could come down but not go up), the hallways had no ac and the walls were cracking. The room was the worst. The room had a rancid odor I’m not sure if it was the carpet or the ac but it smelled disgusting. I can say that the beds are clean but that doesn’t matter when the bathroom and the room itself smells horrible. Not even a can of Lysol could get rid of the smell.

Business_and_leisure Family

2/10

Poor

03 Nov 2025

Troy

We had two rooms, got there one hour early and they charge us $30.00 per room to check in, stated that was a Choice Hotels policy, I have NEVER paid a extra charge if the room was ready for check in. We paid the fee because we had an event to dress for and left. The second Night of the stay we returned late to find the elevator was broken and had to walk up three flights of stairs to find out our keys did not work. Later it took 2 hours for managment to respond to a couple in a room yelling and hitting each other only to allow them to run from the room. A total Night Mare stay. No coffee in the breakfast area at all. NEVER Again

Leisure Family

4/10

Poor

01 Nov 2025

Kelli

It was a room. Wouldn't return.

Leisure Family

2/10

Poor

31 Oct 2025

Rafael

Horrible

2/10

Poor

27 Oct 2025

Maria

Restrooms were dirty. Room key had to be activated every time we would go out. Towels were old !!

2/10

Poor

27 Oct 2025

Jessica

The room was dirty especially the restroom. Towels were too old. Our key room would not open so we needed to ask reception to recoded multiple times. Elevator felt like it was going to get stuck.

Family

2/10

Poor

26 Oct 2025

Janie

Not to be rude but this might be the worse hotel we have stayed at. I never do reviews but this one was one I had to sit down and write about the experience. The moment I walked in the facility had no A/C and it had a horrid smell. The way up to the room was not better. It was sticky, dirty, stuffy and smelly. We did not want to stay anymore especially with my children…but all other hotels were booked. We bunkered down but I had to run to buy a Lysol & disinfect everything and re-applied other bed sheets. I’m sorry but it was so bad, by far in the books of worse hotel experience.

2/10

Poor

26 Oct 2025

ELOY

The rooms are really dirty and really old smell really bad sheets have what looked to me like blood stains because they were dark in color just over all just not a good place to stay with your family.

Leisure Family

6/10

Pleasant

21 Oct 2025

ben

Average.

Leisure Family_with_children

4/10

Poor

20 Oct 2025

Amaris

Parking is limited. I had to park in front on the side, which honestly I don't think was a true parking spot.

Friends_and_family Family

8/10

Excellent

16 Oct 2025

Stephanie

Friendly staff at check in

Leisure Family

10/10

Exceptional

14 Oct 2025

Emilio

I love these place.theres not words to express how much I loved these place thanks

Business_and_leisure

8/10

Excellent

14 Oct 2025

Carol

A/C, bed, shower, coffee in the morning and convenient location. We were meeting family for breakfast so could only enjoy the coffee. Once construction on the freeway and frontage road is completed, there will be much better flow at the property.

6/10

Pleasant

13 Oct 2025

Michelle

Was nice room for a short stay

Business Family

2/10

Poor

12 Oct 2025

donna

The toilet in our room was wobbly and we were given 2 body towels only, no wash clothes or hand towels. The room was clean and the staff was friendly at check in.

Partner

2/10

Poor

11 Oct 2025

Lauren

The room was so dirty someone’s previous socks and undies were still in the room along with candy stuck to the floor. The bed is terrible like sleeping on a box spring. And the smell of the hotel was unpleasant. The only thing they did good at was the breakfast

Friends_and_family Family

6/10

Pleasant

10 Oct 2025

Stacie

It was okay

Leisure Self

6/10

Pleasant

06 Oct 2025

Denzell

The bed was very comfortable and the bathroom was fully functional.

Leisure Self

8/10

Excellent

05 Oct 2025

James

Just needed a place to sleep for the evening that was safe and clean. This fit the bill and would stay there again.

Self

8/10

Excellent

04 Oct 2025

Joel

Bed was comfortable. Shower was great with good pressure. Room was clean but very hot when we first entered. AC worked well.
The outside of building and the hallways inside look a little run down but overall it was a good stay.

Friends_and_family Family

6/10

Pleasant

01 Oct 2025

James

No blanket, rough area, smells bad, elevator doors were opening before it stopped. No parking space

Business_and_leisure Partner

8/10

Excellent

29 Sep 2025

Zacha

AC was not too cool in the room.

6/10

Pleasant

29 Sep 2025

Christina

The stay was good and comfortable. Even the breakfast was decent. Then I went back to my room and went to the bathroom to get ready and I saw a roach. I hate roaches! I took everything out of my suitcase, shook everything in my suitcase then repacked. I did not want to bring roaches back to my home. I know this happens sometimes but I probably will never go back there again.

Friends_and_family Family

4/10

Poor

28 Sep 2025

Sharon

The hotel used to much fabulouso it was awful the smell was bad the towels are terrible bring your own never enough anyway towels were brown i think cleaning towels and bathroom towels are the same

Friends_and_family Family

2/10

Poor

26 Sep 2025

Shannon Hyde

The shower was disgusting. Looks like it hadn’t been cleaned in years, the towels were stained, toilet seat was loose, the sink had a very slow drain, and the blinds were torn.

Would not recommend unless you are 100% desperate.

2/10

Poor

23 Sep 2025

julie

Place is dirty, elevator was broken after the 1st day.

Leisure Partner

2/10

Poor

22 Sep 2025

Noorbasha

They are asking for a cash deposit which was not mentioned at the booking time . The staff was rude and not good

Leisure Partner

6/10

Pleasant

22 Sep 2025

Rodney

Lighting in bathroom was very dim
Asked at front desk if a light was burnt out . No reply

Friends_and_family Family

2/10

Poor

21 Sep 2025

Lee

$100 cash deposit to check in? Go somewhere else.

They insisted we pay $100 cash deposit for incidentals before checking in. I’ve always had a card on file for incidentals but was not going to give them $100 cash. I’ve stayed in hundreds of hotels and never been asked to pay cash deposit for incidentals. And then how does checkout work and getting the money back? We have to wait on them to clean the room and audit it before getting it back?? How stupid is that? So because I wouldn’t pay a cash deposit they cancelled my reservation. Totally unscrupulous and unprofessional business practices.

Business

8/10

Excellent

20 Sep 2025

MICHAEL

Good stay

6/10

Pleasant

14 Sep 2025

Justin

Eh

Okay stay for the price. Right off the highway, but was still quiet inside. Sketchy area, never really felt unsafe though.

Friends_and_family Family

4/10

Poor

14 Sep 2025

Erin

Parking was very limited if you arrived after 9:00pm. Air conditioning in the room was either extremely cold or humid and hot. The bathtub was dirty, and when we arrived there were no towels in the bathroom. Had to go ask for them at 10:30pm. Also, there was no remote control in the room. We didn’t really need it the first night, as we arrived fairly late, but the second night we went to the front and asked for a remote, they said they would have to bring one down. They never came, so we never got the tv on or working. Breakfast area is EXTREMELY small, so either you take it to go in your room or hope it’s not very crowded. Overall, I can see why it was one of the cheapest hotels in the area. Not a great experience.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Joshua

For the money i paid for the room, i would hope that the room was a little bit better put together.
I would also like to add that if i book a jacuzzi room, then there be something mentioned about a cash deposit!
The staff wasn't going to let us stay without it, even though i already paid for the room and had a receipt.
If you're coming to Denton, be cautious of this Hotel.

Partner

10/10

Exceptional

13 Sep 2025

Burke V.

All good. Denny's is close, walkable. All good.

Leisure Self