Name: Rodeway Inn Effingham IL
Address: 1400 Thelma Keller Ave, Effingham, 62401, US

4/10

Poor

10 Jul 2026

Daniel

Check-in was an automated video kiosk, where the sound wasn’t very good. The room wasn’t secure as the windows at the Garden level could not lock. the bathroom sink spigot was missing some pieces. In the morning, the smell of Diesel trucks nearby leaked heavily into the room.

Self

4/10

Poor

09 Jul 2026

Paul

Checked in through an IPad and FaceTime. Speakers muffled and hard to understand. Room had broken head board falling off wall. Reported it to iPad but of course no result other than take a picture and upload. No personnel on site and you can tell. Only plus is location close to restaurants, but now homeless are sleeping on steps next door. Was much better in the days past.

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Teresa

Clean room but needs renovations. Cold AC.

Self

2/10

Poor

23 Jun 2026

Jennifer

The property was disgusting. There is not an actual employee on the property. We checked in later in the evening, but there was not an actual employee again at 0900. You check in/out via video chat. The toilet was clogged when we entered the room and would not flush. Who do I call...no one is at the front desk. I finally got someone to answer the outside phone line. They said there was nothing they could do until the next morning. When I ask for another room, the phone conveniently cut out, and I could not get anyone to answer the rest of the evening. We searched the hotel for a plunger and where able to flush the toilet. Didn't the cleaning crew notice that they toilet was clogged when cleaning it? I guess you get what you pay for. Do not recommend.

2/10

Poor

09 May 2026

Curry

Virtual check-in was inconvenient and slow. SMALL rooms. No coffee pot. 15 of the 40 TV channels were unavailable. Had to wait until 9:00 to get my deposit back because no one-site employees

10/10

Exceptional

06 Apr 2026

Dwayne

Only thing didn’t happen was breakfast & website stated free breakfast. May need a better way to true advertising.

Business

2/10

Poor

05 Apr 2026

Sherri

This was the worst hotel I ever stayed in. Tub was filthy, we couldn't even shower. The room smelled horrible like piss. You check in and out with a kiosk machine. No hotel staff to complain to. Thr breakfast was from 5 to 9. WHAT BREAKFAST??? i called customer service they took my information but that was all. I was very disappointed. It was rated 4 stars and the reviews were good so we took a chance. Now the reviews say the same as mine and are now rated a 2 star. How does that happen? I would definitely not stay again or recommend anyone else to.

Family

8/10

Excellent

03 Apr 2026

Halbert

When checking in there was a computer, zoom camera, sign-in tablet and a room key activation setup with a remote person (who knows where) on a computer screen greeting you. That person was not easy to understand with a thick accent. It was if I was talking to a robot that I found hard to understand. After checking in and receiving my activated key cards, we went to our room only to find out the keys didn’t open the door. I was told by the human/robot it was a malfunction of the door so we were assigned another room. The room was clean and comfortable but the face of the heating/cooling system was secured properly and fell off in the middle of the night. Bottom line, when I go to stay at a hotel, I would like to be greeted by an actual live bodied person, not a person who may be 7000 miles away with a hard to understand accent.

Partner

6/10

Pleasant

01 Apr 2026

Vickie

The room and furnishings were older but clean. Air conditioning was very good. The check-in procedure was conducted through a contactless process with a screen monitor and captioned audio. The hotel was conveniently located near shopping and restuarants, all within walking distance. A good value at $69.

6/10

Pleasant

30 Mar 2026

Lori

Did not like kiosk check in. No room keys a person on property had to let you in your room each time. Poor lighting leaking showerhead. Handicap room but had to step over a tall tub to get in. Really poor flushing toilet. Someone waa smoking pot in the building upon arrival but after advising staff it stopped. Several food options close. Parking waa dark.

Partner

4/10

Poor

29 Mar 2026

Carrie

There was a condom wrapper on the floor and hair in shower drain not sure how well the room was cleaned before we used it.

4/10

Poor

25 Mar 2026

MARK

Parking was ok. But when you arrive you have to talk to a kiosk. Had a hard tome understanding person on other end. Room was beat up snd not very clean. Woild not recommend.

10/10

Exceptional

24 Mar 2026

Kristin

perfect for an overnight stay. very comfortable and clean.

Pet

8/10

Excellent

15 Mar 2026

John

The person behind the desk is actually on a video screen, taking/talking your info. Only person that I seen was a cleaning person. We had requested, and they obliged,a bottom floor due to a broken foot. They do allow pets.( there was hairs) Room had a lingering smell of cigarette smoke. Says its 100 % smoke free. The cooling/ heating unit was noisy when it kicked on. Didn't seem like many people were here. Location was good. Seemed safe. The price was low. Had a 5 1/2 foot fridge. Had microwave. Had coffee in the lobby. I was ok with the room. Wife said not to book this place again. Gotta keep the Mrs. happy.

Partner

10/10

Exceptional

09 Mar 2026

trudy

Very clean

2/10

Poor

21 Feb 2026

Pamela

Tv didn't work, no internet and someone was supposed to call with password, never did.Lamps and tables were dirty. Check-in was by remote person who was foreign and couldn't communicate in english.

Partner

6/10

Pleasant

30 Jan 2026

Michael

Rooms were clean

Business Self

4/10

Poor

19 Jan 2026

Patricia

I have NO idea how this hotel got its current rating. The site does not disclose that there are no main level rooms, and all rooms require stairs to access them.
There was no person in the front lobby to check me in; it was done by kiosk. There was a slight delay between the visual and the sound. My overly exhausted brain could not reconcile the delay enough to understand the extremely strong accent of the person on the other side.
By the time I got myself checked in and pulled all my luggage up the stairs (I have mobility issues, so that was a problem) I was so tired, I just wanted a shower, collapse into bed and watch some mind numbing TV. I got into my room to find that my curtains didn't fully close, and there was a streetlight shining directly into it. The TV remote didn't work, and the person at the kiosk didn't provide the wifi password, so I couldn't use my tablet. About the only good thing I have to say about the hotel, is that the bed was reasonably comfortable.
I very rarely leave negative reviews about places I stay, but this one definitely deserves one.

Self

10/10

Exceptional

17 Jan 2026

Michael J

Amenities.

Business

2/10

Poor

28 Dec 2025

Karla

Bathroom very dirty! Big wad of hair and goop in tub so did not use. Urine all over toilet. Hair all over floor. First room smelled like weed. 2nd room had window wide open and smelled ok til middle of night then it smelled like smoke. Couldn’t lock that window by the way. Did not like video check in. Agent was hard to understand and written words did not match his speech or mine.

2/10

Poor

22 Dec 2025

Corey

Staff was absent. Literally check in to a machine at the front desk and not an employee. Didn’t have towels in the room and no one was there to give me any. Then when I checked out the charged me for smoking in the room. I do not even smoke. I asked for proof and they said they saw smoke in my room and there team smelt it. I do not believe a charge for 150$ which my room was 70. Is justified with no real proof. Yet even Expedia told me there was nothing they can do and try to dispute it with my bank.

2/10

Poor

02 Dec 2025

Jake

No shower curtain so asked for a different room. That room also had no shower curtain and smelled of smoke. Clothing hanger is falling out of the wall, bobby-pins on the floor, and an alarm goes went off for 10 minutes at 4:00 .

Business_and_leisure Self

2/10

Poor

27 Nov 2025

Alvin

There were no human being available for check in. They had a person on a video who could barely speak audible English, which made the check in extremely difficult and very frustrating. In addition, the room tv was barely audible. I went to the video monitor to speak with the attendant who told me there was no one at the hotel to fix the problem. I will never stay at a Rodeway Inn again.

6/10

Pleasant

23 Nov 2025

Rickey

The lobby smelt of marijuana.They have remote check in.Lots of places to eat.My TV stopped working

Business Self

4/10

Poor

21 Nov 2025

Kierstin

Our bathroom was not clean at all, smelled like weed throughout the whole building, the bed was dirty, the Ac didn’t work, and the floors smelled like animal pee and felt sticky.

6/10

Pleasant

11 Nov 2025

Walter

Bathroom sink was dirty and the tub looked dirty.

Friends_and_family Family

6/10

Pleasant

27 Oct 2025

Jonea

it was just really loud and my bathroom was filthy. I didn’t feel safe and I didn’t sleep at all.

6/10

Pleasant

23 Oct 2025

JERRY

Property was clean and close to any type of restaurant that you could think of

Leisure Family

4/10

Poor

22 Oct 2025

James

Sketchy

Leisure Family

10/10

Exceptional

21 Oct 2025

Bradford

The only complaint I have is that I reserved an \"accessible\" room with a queen bed. When I arrived, all the rooms were either upstairs or downstairs, there was no actual ground floor, and thus no room was fully ADA accessible. Luckily, I can navigate stairs with my disability, it's just painful. But someone who was wheelchair bound would have needed a refund due to the inaccurate listing.

Business

2/10

Poor

12 Oct 2025

Cody

There was hair on the bed and residue on the side of the fridge. The sheets were stained, and the interior of the fridge appeared not to have been cleaned. The hotel kiosk was unhelpful, and there was a lack of in-person assistance. One staff member seemed to avoid direct interaction and was not fulfilling his responsibilities. The keys malfunctioned twice. The moisture bags in the room were full, contributing to a musty smell. The hallway had an odor of cigarette smoke. Showers were not optimal, as the tub was unclean, and there was no water pressure. Barefoot not advisable due to the poor conditions.

10/10

Exceptional

09 Oct 2025

Smita

Clean, easy video check in. No staff on location.

Leisure Partner

8/10

Excellent

30 Sep 2025

Catherine

Interesting check in procedure all done virtually. But quck to responsed to an issue. And in a frindly an postive way.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Sarah

The check in with the video kiosk was nice

Leisure Family

6/10

Pleasant

14 Sep 2025

J R

Sink drained exceptionally slowly and our feet got firty walking across the floor and kiosk check-in was pathetic.

Leisure Partner

4/10

Poor

12 Sep 2025

Mike

Difficult to check in. Could not understand the person on the kiosk????????!!! The room smelled, I have allergies had to have windows open to breathe. My husband saw bugs crawling across sill into a home. The shower was slimy, hair dryer was sticky to touch. Needless to say we will not stay at one of these hotels again.

Partner

10/10

Exceptional

11 Sep 2025

Thomas

The price was good. The room was clean and it was nice and quiet. Close to shopping and restaurants.

4/10

Poor

11 Sep 2025

Amanda

Had to check in to a kiosk

2/10

Poor

30 Aug 2025

Harry D.

I have never been greeted by a machine.in fact we weren't greeted. Machine was making horrible loud noises. Frequently. receipt was printed it said checkout at 1200 hrs. Gal said 11:00. Husb asked why the difference. Gal ignoring him. Finally said it's 11. Wasn't a prob for us, just wanted to know whyl. She just kept saying11. Worse yet only rm up r down. I can barely stand much less walk but she offered us no choice no elevator. Very painful to get to room. Then entire carpet in room was wet. Very bad experience I really think we deserve our money bk.

Leisure

2/10

Poor

27 Aug 2025

hasib

From the moment we entered the room, there was a strong, unpleasant odor. It was immediately clear that the bedsheets had not been changed—both queen beds were covered in hair, and the pillows smelled like sweat. This is completely unacceptable.

While the bathroom was in decent condition, the overall cleanliness of the room was far below any reasonable standard. To make matters worse, there was leftover food in the fridge from the previous guest. This is not just careless—it’s a serious hygiene issue.

How can you operate a business with such poor attention to cleanliness? Every guest deserves a clean, fresh space upon arrival. This experience was not only disappointing—it was unsanitary and unprofessional.

I expect a prompt response and appropriate action regarding this matter.

Business Family

4/10

Poor

26 Aug 2025

Donald

New VIRTUAL staff
Knowledgeable guy but the whole process was very impersonal
Don’t care for the new direction

Business Self

10/10

Exceptional

17 Aug 2025

Janet

Nice hotel

Leisure Family

8/10

Excellent

14 Aug 2025

Richard

At age 77 & being a Baby Boomer, we like a Human checking us in ' not a Kieosk robot. And..he was a foreigner and it was hard to understand him!!!

Leisure

2/10

Poor

10 Aug 2025

Natalie

Area around the hotel was unsafe, had a bad smell, bathroom didn’t look clean, blanket was scratchy, heard guests having sexual intercourse, no actual person at the front desk which is very unprofessional and unsafe.

Partner

6/10

Pleasant

04 Aug 2025

Timothy

Room needed renovation and repair

The hotel was ok for an overnight stay, but the bathroom needed repair. The tub was badly stained and sink caulk was dirty and damaged. On the upside, the large refrigerator was an unexpected plus. Floors were carpeted and it would be better to replace with a hard floor.

Self

6/10

Pleasant

03 Aug 2025

Vikki

The check in was interesting, because person checking us in was on a computer. Dead bugs were on bathroom floor, but room was ok.

Leisure

4/10

Poor

02 Aug 2025

TIMOTHY

Hallway smelled strongly of smoke. No person at front desk—just a kiosk.

Full size freezer and refrigerator was a big surprise and certainly a plus.

Business

6/10

Pleasant

19 Jul 2025

Jeff

Things from previous customer still in refrigerator. Stained washcloth. Not comfortable

Business_and_leisure Family

4/10

Poor

19 Jul 2025

Wang

cannot open window, no fresh air in, very smelly,
Underground floor, a bit smell like mold,
The tub is very old and dirty,
The housekeeper is nice though

Leisure Family

8/10

Excellent

18 Jul 2025

Michael

Good enough

It worked for a 6 hour stay just to get some sleep. A lamp didn’t work in my room, but honestly my biggest complaint was this automatic check in terminal. It felt unprofessional to not have a person there physically. Sure there was a person on the screen, but i couldn’t understand what she was saying due to the low volume and incredibly loud ice machine next to the kiosk.

Not a horrible place to stay, especially just overnight. I’d stay there again, but the kiosk terminal just seemed dismissive and impersonal towards the guests.

Self

4/10

Poor

14 Jul 2025

Laura

The property was ok, not fancy but I didn’t expect it to be. However, the check-in was very strange. They have outsourced it to India! There is nobody at the desk. Only a machine with a screen showing a woman who is clearly in India who speaks over an internet connection and is very difficult to understand. The machine requires that you put your ID on a screen to get photographed and then a paper spits out at you that has your room number and check-in/out times. Then another slot spits out your room key card. In the morning another woman was shown on the screen so it’s clear that there is nobody ever at the desk. I was so uncomfortable with it that I won’t stay at Rodeway again.

Leisure Pet

8/10

Excellent

09 Jul 2025

William

I reviewed the wrong hotel previously. I am so sorry. For The 1 star .

Business Self

6/10

Pleasant

22 Jun 2025

Pat

The owners of diesel v

8/10

Excellent

11 Jun 2025

Tina

A little bit good, little bit not so good.

They used a virtual check in. There was no one on the premises. Parking out back was interesting. At any given point in time there were cars there with people in them just sitting there. There was a picnic table, which was nice and a bench for smokers, however it was right next to the door so that was not great for people like me who have asthma.

Friends_and_family Family

6/10

Pleasant

07 Jun 2025

Maria

Cleanliness, etc. Was certainly acceptable but I was surpised to discover there was NO desk clerk on site, only a check-in kiosk and I'm pretty sure the person on the other end of the kiosk was on the other side of the world. There were cameras everywhere but if there was a human on site I never saw them. This was very creepy as a solo female traveleler. I debated whether to even stay but I locked my door, closed the blinds, and stuck it out since the other travelers seemed normal enough.

That said, I would NOT stay here again with this arrangement. Too creepy for a solo female traveler!

Self

6/10

Pleasant

31 May 2025

Lynn

Needs updating!

2/10

Poor

21 May 2025

Paul

Had a hard time checking in could not understand the kiosk and even the type out was not making sense. Took along time

10/10

Exceptional

19 May 2025

kitty

The stay was okay

Leisure Partner

8/10

Excellent

15 May 2025

Aaron

Nothing fancy but wasn't a bad place to stay. Price was right

Leisure Self

8/10

Excellent

13 May 2025

Justin

Was a quiet stop that had options available.

Business Self

10/10

Exceptional

08 May 2025

Benjamin

Great stay, clean room! Will be back!

Business Self

4/10

Poor

02 May 2025

John

One star for clean, another for Starbucks across road. The problem is that the room only had very see-through shear curtains. Not only was modesty a problem, the parking lot lights lit up the room so brightly that I had to fashion an eye covering from a handkerchief to sleep. Not recommended at all!

Leisure Self

10/10

Exceptional

22 Apr 2025

Jim

Great property

Business_and_leisure Self

2/10

Poor

21 Apr 2025

Verified traveler

Service from a kiosk is not service. If you don't respect me enough to physically stand in front of me and address my needs personallyy, you haven't earned my business.

Friends_and_family Family

4/10

Poor

19 Apr 2025

Bonnie

Not staying again

The beds were to soft and there were roaches in the room bathroom needed deep cleaned tub had ring and dirt along edges of all walls

Friends_and_family Family

2/10

Poor

15 Apr 2025

Cherie

Dont book here

2/10

Poor

19 Mar 2025

Stephen

No live person at check in it took a long time because I couldn’t understand what was being said

Leisure Self

4/10

Poor

28 Feb 2025

Judy

Price was excellent. Due to conditions of tub and floor could not tell if bathroom was clean. Was quiet. Bed and room were clean. Kiosk desk attendant was unusual for check in.

Leisure

4/10

Poor

24 Feb 2025

Daniel a

Nothing

10/10

Exceptional

20 Feb 2025

Mercedes

Very nice, clean and comfortable

Leisure Partner

10/10

Exceptional

16 Feb 2025

Darleen

Such a reasonable price for more than adequate accommodations

Leisure Partner

6/10

Pleasant

04 Feb 2025

Raymond

It was just okay.

Business Self

6/10

Pleasant

05 Jan 2025

Dabirul

space was good
water force is very low

8/10

Excellent

14 Dec 2024

Shelley

They were in the middle of updating the facilities. Rooms were getting new fridges. I would stay here again because you can see the improvements.

Leisure Family

2/10

Poor

12 Dec 2024

Jacob

Don't stay here

Cockroaches on the walls bed bugs banging on door before 11 am when we booked 2 nights horrible attitude from workers there

Friends_and_family Family

6/10

Pleasant

01 Dec 2024

Ann

Horrible find someplace else!

First off it wasnt the super 8. No breakfast. No staff on site. They had a kiosk to check in. No housekeeping! And there were bugs, crawling over the bathroom. And stained sheets. Not enough towels,especially because they didnt change them! If you want just a place to crash it would be barely acceptable. NOT staying there again !!!

Partner

2/10

Poor

18 Nov 2024

Anthony

No front desk, non working soda machine, scuffs all over walls, rust around bathroom door frame, hair in shower, non repaired drywall patches, loose toilet seat, water spraying out of shower faucet while showering, room smelled very musty, just an overall horrible experience. If I hadn’t driven 12 hours and was exhausted, I would have found other accommodations. Slept in clothes because we questioned the cleanliness.

Family

8/10

Excellent

16 Nov 2024

Terry

Walmart was across street, perfect to grab snacks.

2/10

Poor

16 Nov 2024

Robin

Poor place to stay.

ad said person on duty 24/7..Nobody!
ad said breakfast....No breakfast!
TV didnt work, no one answered front desk phone, bed/mattress in terrible condition, needs to be replaced, and room smelled. Needs major freshening!!! Woman in lobby crying (not sure if a scammer ) Would not recommend!

Partner

2/10

Poor

13 Nov 2024

Ted

The check in was not personable it was from a kiosk. The bed was like a sway back horse high at the head and foot and sunken in rhe middle. Tv did not work. Iwas not clean

Business

2/10

Poor

17 Oct 2024

Kathryn

Stained curtains and pillow cases and foul smell in both rooms rented

Business

6/10

Pleasant

22 Sep 2024

Bonnie

Older hotel outdated

The beds slept ok. There was mold on the ceiling in the bathroom. Someone left some PJs on the bathroom door. They didn’t see them when they cleaned. We got there late so we didn’t notice the bathroom at first. We didn’t use the shower. We only stayed one night.

Friends_and_family Friends

2/10

Poor

21 Sep 2024

Elizabeth

The room smelled like wet dog, and wasn't very clean. The hair dryer didn't work.

Leisure Family

2/10

Poor

15 Sep 2024

christina

The rooms were both dirty and smelled HORRIBLE!!

10/10

Exceptional

12 Sep 2024

Joseph

1 day stay worked out good.

Business Self

8/10

Excellent

02 Sep 2024

Kristin

Was a bit loud

4/10

Poor

17 Aug 2024

Heidi

A very tired property. Check in was fast. Bathroom was dirty. Room had a Damprid bag for moisture that needed replacing. AC did work, just. Bed was surprisingly comfy. Great location with Walmart and many eating options. So don’t recommend but it you are really stuck or need the value, it is not the worst.

6/10

Pleasant

17 Aug 2024

Sandra F

The room was very clean but worn. We had a pet so we’re located by the back door which was good.

Leisure

6/10

Pleasant

10 Aug 2024

Lydia

The staff here was very nice. The room wasn't cleaned very well and in general the hotel was a litle run down. But I would stay here again if I needed too.

Business_and_leisure Family

6/10

Pleasant

08 Aug 2024

Amy

Room was dirty in corners . No safety chain on door. No juice or water for breakfast. Ice machine did not work.

10/10

Exceptional

25 Jul 2024

Simone

Good

Leisure Self

4/10

Poor

25 Jul 2024

Christopher

Overnight stay

The hotel was older and in Need of upgrade. Area didn’t feel safe.

Partner

2/10

Poor

24 Jul 2024

jessica

There is PL over the toilet seat. The shower curtain was filthy. It was impossible to park and the guy was sleeping and ignoring me when I went to go check out.

2/10

Poor

21 Jul 2024

Andrew

“Recliner” chair was dirty and tilted so didn’t try that out!
Window was off track and didn’t lock at first but I man-handled it & can got it in place & locked.
Bathroom flooring was peeling up from the tub.
Toilet slow to flush and slow leak onto floor under tank. A coffee cup under it did the job for the night emptying it in middle of night once.

Leisure Partner

8/10

Excellent

19 Jul 2024

Emily

The room was comfortable and clean, however, the man at the front desk was extremely rude. If he wouldn't be there or would have a better attitude, I might come back.

Leisure Family

8/10

Excellent

15 Jul 2024

BOGDAN A

Price quality very good!

2/10

Poor

14 Jul 2024

kyle

This place SUCKS

Smelled. Weekly \"renters\" smoking in the hallway. Unsafe feeling associated with the place. Dirty bathroom. VERY dated. I would reccomend gutting the place and trying it again. $90 paid, left after 10 minutes and went to La Quinta. This hotel is a 1 out of 10 at best. Stay away.

Friends_and_family Family

4/10

Poor

13 Jul 2024

Sibylle

The room had stains on the carpet and even the shower curtain. It looks run down/worn out. It did not enjoy the stay. They breakfast was very limited with waffles, yoghurt, and cereal. The coffee creamer was old. I regret this stay.

Leisure Family

4/10

Poor

10 Jul 2024

Andrea

This super 8 was odd. The room seemed as if anyone could walk in and the door in the back of the hotel did not lock. There were no incidents, but it seemed sketch. The room itself was fine, but not immaculate. The look made me worry about bed bugs, but it was fine. If all you need is a place to sleep, then it's fine. Breakfast options were minimal and we chose instead to pick up McDonalds.

Leisure Family

10/10

Exceptional

09 Jul 2024

Inese

Clean and quiet location. Close to shopping. Friendly and helpful front desk. The breakfast was good.