Name: Best Western Fremont/Angola I-80/90 Toll Road
Address: 6245 North Old 27, Fremont, 46737, US

10/10

Exceptional

01 Aug 2026

Karla

El desayuno no había mucho a escoger

6/10

Pleasant

01 Aug 2026

Jennifer

The check in process was a hot mess. I've worked in the hospitality industry for almost 20 years and the front desk staff at the check-in was not knowledgeable about the whole thing. She double charged my card, didn't share any information about the hotel, the outside pool had water in it the color of grass!!! It looked horrible! Glad we didn't plan on swimming!!! She did not represent the hotel or the Best Western brand at all some sort of uniform or at least a polo shirt. Not low cut tank tops , torn shorts and look like you just rolled out of bed.

10/10

Exceptional

31 Jul 2026

Deborah

I would return

8/10

Excellent

31 Jul 2026

Alisha

Room was mostly clean and well kept. Couple of spider webs but no big deal. Lots of towels provided and the old school radio in the wall was actually pretty cool.

6/10

Pleasant

24 Jul 2026

Ann

While the room and bathroom were clean enough, the room itself smelled of cigarette smoke, though the bed linens did not smell of smoke. The sheets and pillowcases were crumpled, as though they had been washed and dried in overloaded machines.
The property itself was surrounded by overgrown trees and shrubs, and adjacent to a failing outlet mall.

4/10

Poor

24 Jul 2026

Irene

We could not tell that our room had been cleaned. We stayed there three days.
We had to ask for more towels and got no more washcloths.
We had to ask for more coffee pods for the room.
The breakfast was less than generic.
I spent a lot of money there and was really disappointed.
The room was really cute but the service was not good. I try to never leave a bad review, but we were not pleased with the service at all.

10/10

Exceptional

20 Jul 2026

Scott

Great night's stay. Bed was really comfortable and breakfast was delicious

Family_with_children

6/10

Pleasant

20 Jul 2026

Lavonne

Bed was comfortable but unfortunately the room had a very musty smell to it that didn’t go away even after turning on the air conditioning. Breakfast was just okay, bland tasting and like warm but the price was right or I would have rated Lower.

Partner

10/10

Exceptional

20 Jul 2026

William

Easy access, clean and comfortable. Easy check in, kind staff

Partner

2/10

Poor

18 Jul 2026

Daniel

Don’t stay here unless you have to. Our mattress was very worn and uncomfortable. I had to move to the pull out bed in the sofa. The area around the hotel is bombed out. An old outlet mall barely alive and no grassy areas or areas that seem appealing or safe to walk. Breakfast is a cheap as possible. Waffle machines not working properly.

Family

6/10

Pleasant

18 Jul 2026

Karen

In a pinch, this hotel will work. It would not be my first, or maybe even my second choice. It is clean enough, and is safe and quiet. That said, all the lights were off in the dining/seating area which felt odd and unwelcoming. The guy at the front desk had in headphones so we couldn’t tell if he was listening or could hear us. The hallway had an odd food smell and the slight smell of natural gas. The bed linens were frayed and at first I couldn’t tell if the sheets were newly replaced. (They were.) The bed was made sloppily. Then, the bed was super soft and seemed to sag in various places. We still slept well, the AC worked and the shower had nice hot water. So, again, not my best choice, and worked.

Partner

8/10

Excellent

16 Jul 2026

Jensen

Room was clean; breakfast was decent; short staffed and service was ordinary to put it mildly; good, safe location

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Mark

Quiet and clean. Bath tub drain was really slow was my only issue.

Self

4/10

Poor

13 Jul 2026

Jessica

We specifically asked about the pool and were told it was fine and when we arrived we were not able to swim.

The beds were broken down and unless you slept in the middle you were rolling off of them.

The bathroom was not clean. There was hair and gunk on the sink.

We requested a non smoking room and were assured that it was non smoking however the room smelled of old cigarettes.

We were very disappointed in our stay and we will not return.

Family

4/10

Poor

12 Jul 2026

Zvi

It's a very poor hotel bad odor not clean

8/10

Excellent

10 Jul 2026

Brittany R

Staff was great, property could use some upgrades but it was clean and the beds were comfy and zero bugs and the A/C kept the room nice and cool on 90+ degree days. Pool was not usable but we were there for the lakes anyways, just be aware if you want a pool this one is a no go (green and gross and looks like it hasn’t been in use all summer). Breakfast was just okay. Overall for the price I’d stay again since all we needed was a place to sleep at night and spent our entire days on the lake.

Partner

8/10

Excellent

10 Jul 2026

Julie

My room was very clean and everythinf well kept and maintained. Bathroom excellent, very clean

Family_with_children

6/10

Pleasant

10 Jul 2026

Trevor

Pool was out of service
Breakfast was questionab

Self

8/10

Excellent

09 Jul 2026

Paul

Pet friendly but long walk down halls.

Family

4/10

Poor

08 Jul 2026

Sunil

The room smelled of smoke even though we asked for a non smoking room. The Ac was noisy. Yoghurt in the breakfast was expired

Family_with_children

10/10

Exceptional

06 Jul 2026

Karen

The hotel was exceptionally clean, updated and well maintained ! The hotel was quiet, beds were perfect and this will be our 'half-way point' stay for years to come.

Family

6/10

Pleasant

05 Jul 2026

MATTHEW

Didn't feel like $176 a night value.

Family

8/10

Excellent

04 Jul 2026

Lisa

Parking was easy. Check in was easy but it took a couple tries to get the bedding right for the sofa bed. Room was comfortable and breakfast was sufficient.

Friends_and_family Family

4/10

Poor

03 Jul 2026

Stephanie

Pet friendly but our room smelled like wet dog. Bathroom not that clean.

For three hours kids jumped off of beds and ran around screaming above us in the middle of the night. I asked the woman at the desk to ask them to quiet down after about an hour. She told me I had to call and ask them from my room, gave me their room number, or told me I had to go up and nicely knock on the door and ask them myself.

Breakfast buffet was low on everything and we never really did eat. Not too many options.

Pet

10/10

Exceptional

02 Jul 2026

Erika

Parking easy, staff great, plenty choices at breakfast, quiet location, well maintained and clean, bathroom updated and QUIET air conditioner which is helpful for a good night’s sleep on a very hot night. The only disappointment was that pool was not in operation.

Friends_and_family Family

10/10

Exceptional

29 Jun 2026

Jason

Excellent experience everything was perfect

Self

10/10

Exceptional

28 Jun 2026

Alain

Thé breakfast is to simple better if they havé sausage or beacon

Business

10/10

Exceptional

22 Jun 2026

Linda

Very comfy beds!!!

Family

8/10

Excellent

21 Jun 2026

Marilyn

Staff was friendly.

Self

8/10

Excellent

18 Jun 2026

Ron

GPS was not accurate in giving location, and we ended up in Ohio.

Partner

2/10

Poor

14 Jun 2026

Julie

We were told that there was an outdoor pool, which is why we booked it. There was a pool but it was disgusting and couldn’t see through the water and tons of debris in it. Our room looked clean and nice but with the air conditioning set to 65 degrees the room wouldn’t cool. Talked to the front desk and they said they’ve had people staying there for a month and they haven’t complained and it just is what it is because they are having power issues. We requested a refund and went elsewhere. Just didn’t feel super safe, and outside was pretty run down with random people hanging around.

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

David

Check in was slow. Elevator was not working.

2/10

Poor

12 Jun 2026

Nirmal

Sorry to say but what we feel in our stay was: No customer or staffs support, no one present at the front desk, No electricity, no water, and no customer support from the phone or any media. Felt like trapped and scammed.

Family_with_children

10/10

Exceptional

09 Jun 2026

Paul

Quiet, restful location; helpful staff; good bed & shower

10/10

Exceptional

04 Jun 2026

Philip

Great location.

Self

4/10

Poor

31 May 2026

kevin

We walked in after a late day of travel. Was met by no one at desk which I understand it's late but no customer service, gave us a room where 3 people walked in with a dog while we were sleeping.. went to see what happened couldn't find anyone, even with bell. Hair on the towels, and then when I went to my car I was locked out of my room.. again no one to help so thank goodness my partner was in the room. When I tried to talk to someone in the morning. Again no one around, my 3rd party rep wasn't able to reach them as well.. great price, but lousy service and no follow up..

Partner

8/10

Excellent

30 May 2026

John

I did not get my payment of 50.00 (incidental hold )cash back in the morning as I believe the motel staff forgot ?

Thank You

John Graber

8/10

Excellent

28 May 2026

Cheryl

Grass was really tall which made walking my dogs difficult. There was trash in the parking area. No microwave in the breakfast area or bedroom. Room was clean, pillows & bed was comfortable. They use to have cranberry juice in the breakfast area, but no longer.

Pet

10/10

Exceptional

27 May 2026

Dave

Nice Place to stay overnight

Self

10/10

Exceptional

26 May 2026

Liu

Very nice

Partner

10/10

Exceptional

25 May 2026

Lance

Clean room and breakfast was good.

Friends

10/10

Exceptional

24 May 2026

Lynsey

We booked this last minute because another hotel we booked was unsatisfactory. The staff was friendly and attentive. Room was clean, parking lot was quiet. Breakfast was perfect and the lady running it kept it clean and filled. Definitely recommend.

Family_with_children

10/10

Exceptional

24 May 2026

Victoria

Perfect location off the highway for a comfortable overnight stay with morning breakfast. Second time staying. Will continue to visit this location between East Coast and Minnesota.

Family

6/10

Pleasant

24 May 2026

Joseph

Check in was straight forward. Staff was helpful. Room was not completely made up when I was given the key. Pillows were on the floor and door was proped open.Staff came and finished making up the room. The refrigerator, microwave and coffee maker were all clean. Refrigerator did not really keep items cold overnight. Breakfast was what you'd expect and was fine.

Self

10/10

Exceptional

24 May 2026

John

Great stay

Family

4/10

Poor

21 May 2026

Marcia

The hotel smelled and the room was dirty. The breakfast was a joke. Won’t stay there again.

Partner

8/10

Excellent

19 May 2026

GORDON

Lady at front desk was nice. The King size room with jacuzzi was nice a few minor issues like bathroom light cover cracked and tub plug not working properly. Breakfast was fantastic. Pool was disgusting (black in color and cover off) and the outside made us want to turn around and not go in, glad I did though. It needed lots of clean up outside.

4/10

Poor

17 May 2026

Bridget

We arrived, went to our room and noticed that the door was a jar prepped open by a cleaning bucket and rag. It made me nervous to walk in, but I did anyway to make sure there was nobody in the room waiting for us when we came in. Room appeared decent, but have a lingering marijuana smell that was overpowering. He got into bed to go to bed and sleep for the night since it was late my husband turned on the TV and it didn’t work. It was too late to ask somebody to fix it. I went to use the bathroom and the sink was dirty and also ran so slow that water gathered and didn’t drain for an hour. The toilet had trouble flushing. Tried to forget about that so we slept on the bed that you rolled off of. It was angled oddly. When we woke up in the morning to get ready to leave, we realized there was no shower curtain. My husband had to go to the front desk to ask for a new curtain and we had to put it on ourselves. The hall smelled of marijuana too.

6/10

Pleasant

15 May 2026

JACK

Keurig coffee maker in room but no coffee.
Only 1 coffee cup.
Beds wrinkled

Partner

6/10

Pleasant

12 May 2026

Randall

The room was clean, but dark. The breakfast buffet was ok however there was very little sausage in the biscuits and gravy and no bacon or sausage with the scrambled eggs.

Partner

8/10

Excellent

12 May 2026

T.J.

It was in great condition, though I booked the presidential suite and the jacuzzi drain did not open. Also the air conditioner/heater was not working.

Self

10/10

Exceptional

11 May 2026

Peggy

The room and bathroom are spacious. We were given a ground-floor room near the end of the hall as we requested. The breakfast was great.

Pet

10/10

Exceptional

03 May 2026

Gail

The front desk receptionist was very nice and friendly. As well as other workers were vey accommodating and friendly.

Family

8/10

Excellent

02 May 2026

Micaela

It was a night driving through. Nothing to write home about.

8/10

Excellent

01 May 2026

NEZIEBETH

The staff was very polite. They did upgrades and the hotel is nice.

10/10

Exceptional

22 Apr 2026

ROBERTA

Everything wonderful! Seems petty but the coffee wasn’t the best I’ve had. Otherwise excellent!

Partner

10/10

Exceptional

14 Apr 2026

Leslie

Ideal stay for our IA-NJ drive, especially with the suite room, and they allow dogs!

Pet

6/10

Pleasant

12 Apr 2026

Steven

Property is dated. Could use some updates and landscaping work.
New luggage carts are a must.

Partner

6/10

Pleasant

12 Apr 2026

Paul

Had a rather musty smell. You got used to it fairly quickly and didn’t notice it but if you have asthma, I would not recommend this. Overall, the stay was fine.

2/10

Poor

08 Apr 2026

Mike

The carpet had a giant disgusting stain. The manager said the last guest spilled something. What a bucket of fish guts. Drove 600 plus miles to get to my reservation. Wife discovered disgusting mess as she went to unfold the sheets. We got our money back and had no place to stay at midnight. No way we would stay at a place that would put guests in such awful conditions. We have pictures. I want a refund for the clean Holiday Inn I booked at midnight. Expedia booked it they need to stand behind it.

10/10

Exceptional

08 Apr 2026

Barbara

Clean and the best mattress of any of our hotel stays the past few years. This location will be our number 1 choice when in the area.

Partner

4/10

Poor

08 Apr 2026

Sarah

After check in we were walked in on not once but twice. After the first time we locked the upper lock and in the early morning hours someone else tried to come in.

Family

8/10

Excellent

04 Apr 2026

Dan

Overall, it was an excellent stay. My main issue is that the breakfast was awful, to put it kindly. The coffee tasted burnt, the gravy for the biscuits was terrible, and the orange juice was not good. Other than that, we were happy with the hotel.

4/10

Poor

02 Apr 2026

Vicky

The bed was so soft that I thought I was going to be swollowed up. The breakfast had stale bagels, no cereal, and no coffee. During check in the front desk tried to charge me for 2 extra adults and I had to explain to her that these are my 15 and 11 year old boys and they are added to the reservation as kids. She was going to argue with me when I told her they are tall but still kids.

Family_with_children

8/10

Excellent

01 Apr 2026

Shalisa

Clean room, super soft bed, chinsey frame was easy to stub your toes. Blow dryer did not work and the tub barely drained when we finally got the shower started.
We did appreciate a good nights sleep!

Partner

10/10

Exceptional

30 Mar 2026

Chelsea

I walked in my room and was leaving with a refund within 5 mins of getting there. Dead bugs in the bathtub and stains on the sheets.

10/10

Exceptional

26 Mar 2026

Karen

Clean rooms, polite staff. Great for the cost

Partner

10/10

Exceptional

23 Mar 2026

Lina

Clean room

Partner

10/10

Exceptional

21 Mar 2026

Jessica

One of the best hotels I’ve stayed at!

10/10

Exceptional

13 Mar 2026

alejandro

Clean room and comfortable bed.

Self

10/10

Exceptional

05 Mar 2026

George

I had an issue with my reservation when I arrived, but Denis at the front desk was extremely helpful and professional. He took the time to fix the problem and made sure everything was taken care of. Because of him, my stay turned out great. I really appreciate his help and the excellent customer service. Thank you, Denis!

Self

10/10

Exceptional

04 Mar 2026

Billie

The property was very welcoming to our service dog and a great set up for traveling with children

Family_with_children

10/10

Exceptional

21 Feb 2026

MARQUITA

AMAZING…..didn’t want to leave

Self

10/10

Exceptional

15 Feb 2026

Karin

A great stop off the highway. Very friendly staff. Nice-looking furishings in the lobby, dining room, and rooms, plus a pretty outdoor deck with a great meadow view, where you could eat breakfast in nice weather. Comfortable bed. Good breakfast with waffle machine, eggs, biscuits gravy, yogurt, cereal etc.... Would definitely pick this hotel again.

Friends_and_family Family

8/10

Excellent

06 Feb 2026

Jeremiah

No had used toilet paper and used soap

Business_and_leisure Family

4/10

Poor

25 Jan 2026

Brandi

Staff upon night time check in did not know how to work the computer or look up my reservation. I reserved the Presidential suite with Jet tub. The employee didn’t even know how to make room keys and just had a pile of premade keys out for him to dig thru. He gave me a standard king room. It was 4 degrees outside and heat was not on in the room when we arrived. I was told the next morning by an employee that the manager was on vacation. I waited 2 days and tried to call to have the extra money I spent on a room I did not receive refunded and got no where. Hotels.com couldn’t reach management either. We went down 1 hour before breakfast was over to check out, and ALL breakfast items were empty and not being refilled. The room was clean and nice other than the issue of it being freezing cold and not the room I had paid for. Hopefully management can figure out a better option or better training before their next days off work

10/10

Exceptional

24 Jan 2026

Shannon

The staff was friendly, the bed was comfy(most hotel's beds are way too firm), and the jacuzzi tub was amazing! Very reasonably priced as well. Presidential Suite was so roomy and had everything I could have needed.

Self

8/10

Excellent

21 Jan 2026

Leslie

Disappointed that the snow was not being cleared as it continued to pile up - sidewalk was slick, and it made loading the car in the morning a little treacherous. Room was nice, and end of the hall room was convenient with two dogs to take out.

Leisure Pet

4/10

Poor

30 Dec 2025

Paula

Old coffee pods, unstocked breakfast bar, smelly hallways, expired food at the from desk

Leisure Self

8/10

Excellent

29 Dec 2025

Arpad

The staff is friendly and room was clean. The mattress on the king bed was in need of replacement. This was my 3rd. time staying there in the past year; the prior stays the beds were very comfortable. The hotel is quiet.

Self

10/10

Exceptional

18 Dec 2025

Lorrie

It was fine

8/10

Excellent

06 Dec 2025

Todd

Good location nice rooms, good breakfast

8/10

Excellent

30 Nov 2025

Kathryn

The toilet seat was not tightened down so it slid sideways on the bowl. I informed the front desk on check out, but nothing was recorded. Also, the shape of the tub is dangerous because it bows up on the sides and the nonslip surface is not wide enough which caused me to slip and fall.

Leisure Pet

4/10

Poor

30 Nov 2025

Kimberly

When entering the room the heat was turned off and it was 20 degrees outside. It never did stay warm in the room . It was cold during breakfast also. People were wearing coats. Breakfast was okay. Juice was watered down the OJ looked like lemonade. The water in room didn’t get warm. Did notice black mold on ceiling above shower.

10/10

Exceptional

27 Nov 2025

Charles

Staff were very helpful. Clean & dry.

8/10

Excellent

26 Nov 2025

kenneth

Room was clean, staff not friendly, but not rude either. Hot breakfast items were mediocre. Beds were extremely too soft.

Business

8/10

Excellent

20 Nov 2025

Rachel

Hotel staff were present, friendly, and efficient. Room was clean and comfortable. The temp control was excellent. The bathroom was weird. It was fine, but the tub/shower floor was concave to the point that the water didn't drain and the walls didn't feel clean. This is a comfortable place to stay for a night while you're on the road.

Partner

8/10

Excellent

16 Nov 2025

Alec

Nice staff, decent hotel.

Business

8/10

Excellent

10 Nov 2025

Sean

Nice breakfast and courteous staff!

Self

10/10

Exceptional

01 Nov 2025

Thomas

Nice hotel for a quick overnight stop, but the breakfast was poor.

Partner

6/10

Pleasant

30 Oct 2025

Leah

There was no smoke detector in our room. I took pictures.

Business Pet

10/10

Exceptional

27 Oct 2025

William

Rooms was clean food was good and bed was like a cloud

Self

6/10

Pleasant

24 Oct 2025

Deborah

Bathroom faucet was very difficult to use, low water pressure. Found a used tissue- not mine under the comforter. Room very dated.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Nikos

Nice stay, clean room and good breakfast.

Self

6/10

Pleasant

19 Oct 2025

Stephanie

Receptionist seemed annoyed/had a bad attitude when checking us in. No milk/ juice options for young kids/toddlers. Breakfast didn’t start until 7am on weekends. No coffee or any easy breakfast foods were out to grab and go in the morning for early risers.

Leisure Family_with_children

6/10

Pleasant

16 Oct 2025

Amy

Very disappointed with management

My husband and I had a rare getaway, while attending a wedding in OH. We checked into our room after the wedding, late at night. We were both tired.
The toilet in our room wouldn't flush. We had to use the public toilet by the lobby which was a long hallway away. It was a PAIN! In the morning when i told the manager she asked which room we were in and then replied \"Oh\" No apology! I didn't expect to get anything other than an apology and the assurance that it would be fixed for the next people coming into the room!

Partner

8/10

Excellent

12 Oct 2025

Donald

The morning breakfast was great. The only draw backs were an odd smell as you walked down the hall and into the room. It smelled a little like smoke and we had booked a non-smoking room. Finally, the TV only had 1 channel. Neither remote worked to allow channel changing.

8/10

Excellent

11 Oct 2025

Patricia G

Room was large, well furnished and clean.

Leisure Partner

8/10

Excellent

08 Oct 2025

Gary

Everything was very clean.

Partner

2/10

Poor

08 Oct 2025

Lynn

I would not recommend wasting money at this hotel. Breakfast was not good and the cereal was stale. Elevator was \"broken\". We had to request an extra towel daily. On the last day of our stay dirty towels were not taken out of the room, fresh towels were not replaced, AND housekeeping left our door open for anyone to go in while our belongings were clearly visible! Unacceptable! Upon complaining to the person at the front desk, he apologized for the inconvenience and offered to let us use the elevator that had been \"broken\" and began to remove the \"out of order\" sign.

* Find another hotel!

Leisure Family