Name: Chena Hot Springs Resort
Address: 56.5 mile Chena Hot Springs Rd., Fairbanks, 99711, US

10/10

Exceptional

03 Aug 2026

Haresh

Great hot springs. Great restaurant chef

8/10

Excellent

12 Oct 2025

John

The hotel looks old. Bathtub has a broken faucet that is terribly hard to turn off. No fridge in the room. The room is clean and they kept windows open whenever they can so the air is fresh inside. Parking is hard to find especially during the weekend.

Leisure Partner

10/10

Exceptional

06 Oct 2025

Ana

The hot springs are great

Leisure Partner

6/10

Pleasant

03 Oct 2025

David

Walkways need lighting

6/10

Pleasant

03 Oct 2025

Ming Han

The property itself was alright. Has limited activities around. Wish there were more regular shuttles to surrounding hiking trails and tk the city.

10/10

Exceptional

30 Sep 2025

Juan

The parking area was safe and there was plenty of parking, breakfast was delicious and the facilities well maintain.

Business_and_leisure Family

8/10

Excellent

28 Sep 2025

Richard

The highway ends at the Chena Hot Springs Resort. The historic resort has a number of unique \"landscaping\" items like vintage cars and airplanes, but the key magnet to the resort is the outdoor natural hot springs!

Leisure Friends

8/10

Excellent

28 Sep 2025

Amy

We stayed at the moose lodge. The room itselfnis ok, the downfall is the rooms are so hot even with the window open all night and it was in the low to mid 50s ..so the room should have cooled down. The hot springs, hot tub, and pool were nice. There are locker and showers available for use. The viewing area for the northern lights is a good area also. We didnt get much of a show but we did see a little glimpse. Also, while out walking we saw a moose. This is a great area to visit.

Leisure Partner

6/10

Pleasant

28 Sep 2025

David

so much missed potential

I wanted to like this place more. the good was the hot springs, the pool/hot tubs, and the place on the hill to walk up to view the northern lights. every one on the pools was friendly and easy going. the bad, for the money spent to stay here, a place is only as good as it's clients and in 2 minutes of turning my back, a thief took my Fitbit from the changing room. I could ping it in the locker room, so I know it was taken deliberately. i hate thieves. the only things I'd change is putting some serious money into updating the rooms and facilities. also, be prepared as every thing outside of the hot springs is a la carte and not cheap..

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Kathleen

Always a wait for meals
Had to drive Fairbanks several times because 2 hr wait

Friends_and_family Family

8/10

Excellent

26 Sep 2025

Denis

Needs some work and attention to detail

Staff was excellent! Buildings are dated and the heat is almost agregious! The heat in building 102 was so high that even opening a window in 30° weather did little to temper it. The floor of our room was filthy. I understand it's \"rustic\" these days but the floor hadn't even been swept. There was dirt, leaves, rock and even pull from a previous tennent.

Partner

6/10

Pleasant

23 Sep 2025

Abegail

The hot spring is the main highlight of the resort. We enjoyed the flower garden as well. The rooms were outdated without microwave. They are still using small containers for toiletries which are not eco friendly.

Partner

2/10

Poor

19 Sep 2025

DONALD

not clean and all rooms need updated, no air conditioner

4/10

Poor

19 Sep 2025

GREGG

Chena Hot Springs \"Resort\" is more like a tired motel. We had 4 adults booked in 2 separate rooms. The rooms were OK, but not completely cleaned. The stairs and hallways were dirty.

The WORST part was the restaurant. It does not take reservations. The hotel was apparently fully booked. We went to dinner at 7:30 PM and told there would be a 2-1/2 hour wait! The hotel obviously knows how many guests they have and probably a very good idea about dinner guests. After half an hour, exploring their \"snack bar\", we returned to the restaurant and were able to order take out sandwiches which we had at 9:00 PM.

I would not stay at Chena Hot Springs Resort again.

Leisure Family

10/10

Exceptional

17 Sep 2025

Hyung

방도 깨끗하고 온천이 좋았습니다

4/10

Poor

16 Sep 2025

Peijuan

resort restaurant as well other facilities needs update

10/10

Exceptional

15 Sep 2025

Kim

The activities are all on site. Hotel guest gets fees access to the hot spring but it would be nice to get free access to the locker too.

Leisure Friends

6/10

Pleasant

15 Sep 2025

Bonnie

Room was supposed to be ready and it still had dirty sheets and towels from the previous guest. Room temp could not be controlled the room was uncomfortably hot.The restaurant and staff were great

6/10

Pleasant

15 Sep 2025

Connie

Rustic, gave sense of camping. Didnt like that the hotel crew seemed overwhelmed. We were given room tgat had nit been cleaned from previous users. Was promised a 60$ per night x 3night discount for inconvenience. Didnt get it.

Leisure Family

10/10

Exceptional

14 Sep 2025

LEBANE

.

8/10

Excellent

14 Sep 2025

Ronele

The hot springs were great. The Ice Museum was good. Their prices have increased from their website. If dining in the main restaurant, get there early. The line was ridiculously long and expensive! For quick food try the activity center. We did get to see the Northern Lights. And one more thing, the thermostat in your room DOES work!

Leisure Friends

8/10

Excellent

08 Sep 2025

James

Liked the Ice Museum and restaurant. Rooms were clean but the bed mattresses need replacement. Hot Spring, pool, and hot tubs were well maintained but the men's locker room lacks adequate seating for amputees. The Activity Center had good selections but needs some new seating and tables to encourage family gatherings.

Leisure Family

10/10

Exceptional

07 Sep 2025

Judy

The room was large and very clean. Comfortable beds. Check in was easy and reception was nice and helpful. Hot spring area was clean and just the right temperature. Lots of activities if you were interested but just walking the area was great. The restaurant was very busy so we chose to get sandwiches at the activity center market. Really delicious choices including salads and soup and pizza at reasonable prices.
A long drive but a nice experience even though the clouds stopped us from seeing the aurora borealis!

Leisure Partner

8/10

Excellent

07 Sep 2025

Timothy

Warmer inside pool

Leisure Family

2/10

Poor

06 Sep 2025

Sougata

Horrible property. They don't have ac in the rooms. The heat is always ON. Apparently geo thermal ..nobody informed us..the room was like a sauna.. never ever staying here

Leisure Family

10/10

Exceptional

05 Sep 2025

Betty

Perfect overnight

Nice overnight. Great hot springs & cafe.

Partner

8/10

Excellent

05 Sep 2025

Katherine

Fun area to visit to enjoy the hot springs. Hoping to see the lights but wasn’t meant to be. Restaurant staffing was struggling due to shortage but the ones working were hard working and the food excellent

Leisure Partner

10/10

Exceptional

04 Sep 2025

ALEKSANDAR

Great stay, clean rooms, great hit spring pool area, great dining

10/10

Exceptional

02 Sep 2025

Fred

There's nothkng quite like soaking in the hot springs! Restaurant has good food at reasonable prices for a hotel/lodge. Great experience!

Friends

10/10

Exceptional

30 Aug 2025

Matthew

All the employees where very friendly and helpful.

Leisure Self

6/10

Pleasant

30 Aug 2025

Vivek

The rooms were in bad shape and were not clean. Its an old property and bathroom flush were not working properly and shower as well the tap were not working properly. The rooms were not good but property is beautiful

Leisure Family

2/10

Poor

26 Aug 2025

Stephen

Not much to like. Poorly kept, old property. Difficult staff. We left early just to get out.

Leisure Partner

4/10

Poor

26 Aug 2025

Joyce

We checked in around 7:00 pm. Checked wait list for dining since we waited all day to dine at your facility only for them tell us they weren't taking anymore table because there was only one server and one kitchen person. So a party of two couldn't be accommodated. So we asked if we could sit at the bar only to be told the bar was closed and we couldn't get any drinks. So we're here less than 18 hours, can't get anything to eat nor drink. Oh but we were told we could go over to the 7-11 type store and have them put a pizza in the microwave. Lovely. Spent quite a bit on a room that the resort has no dining and no spirits whatsoever. Doubtful we will ever come back nor can we based on our experience recommend this resort to anyone.

Very disappointed.

Leisure Family

6/10

Pleasant

25 Aug 2025

Nancy

There was no ice in our building, but the room was clean, bed was great, and it was quiet

Leisure Partner

8/10

Excellent

24 Aug 2025

Randy

You really go to this property for the Hot Springs and additional activities. The rooms are very rustic. And it was an issue to not have a thermostat in each room. By morning it was very warm in our room and we had to open windows, which probably just made the heat stay on longer. The Springs are large and deep (for hot springs). It was very relaxing after a long day of driving.

Leisure Family

8/10

Excellent

23 Aug 2025

Anmol

Amazing comfortable stay!

8/10

Excellent

20 Aug 2025

lareita

There were so many options for activities we wish we stayed 2 nights. Ice museum was fun, pool, hot tubs and the hot springs were great. Really appreciated the cafe didn’t overcharge for snacks. Thank you! Grateful also for the laundry that wasn’t outrageously priced ($4 a load. Bring dollar bills.)

Leisure Family

4/10

Poor

19 Aug 2025

Sai Srivastava

Not for kids below 16

I stayed in the resort, and the number of things you can take kids to is minimal

Also, there is no cellular coverage, no wifi in the rooms, no fridge, no microwave oven

If you need a fridge, you need to deposit your DL at the front desk, which means you can't drive out to see places around

I feel you get a hot springs ticket and go there to stay. Better to stay in Fairbanks, where you get comfort, proper food, and a good experience sleeping

Friends_and_family Family

6/10

Pleasant

17 Aug 2025

Elysia

Hot springs were great, with the exception of the entry way- which smelled like dog excrement.
Hotel room was a little outdated.
Service in dining/bar were slow and average.
Kids in areas marked- No children.
3 Stars...

Chena Geothermal Plant was great to see. :)

Leisure Partner

6/10

Pleasant

15 Aug 2025

Teresa

I would stay again

Leisure Friends

10/10

Exceptional

15 Aug 2025

Cassandra

The horse back ride was a highlight! The wrangler and her daughter were delightful! Beautiful, easy to ride horses.
Fresh salad from the greenhouse was delicious.
Hot springs were relaxing and novel in a gorgeous setting.

Partner

8/10

Excellent

13 Aug 2025

Stanley

The hot springs were great with a large pool, good changing facilities, and a very natural setting. The food service could be better due to weekend crowds and improved training. The Wi-Fi could be upgraded.

Leisure Partner

8/10

Excellent

13 Aug 2025

Mary

Loved the hot spring --- accessible, quiet and just perfect. Property was a little challenging for accessibility, including the step up into the buildings. Had to request a change in room to accommodate mobility issues.

Partner

8/10

Excellent

07 Aug 2025

Ashish

Nice resort. Needs better cleaning. Doors need lock from inside. Tap water smells which was odd for us.

Leisure Family

6/10

Pleasant

07 Aug 2025

Rena

Property was old and in need or repairs, tv stations do not come in, beds were comfortable but linens needed up grades, no refrigerators or microwaves in room, limited options for ice, had to walk to main lodge, they keep ice machine locked, the hot springs were great.

Leisure Partner

6/10

Pleasant

05 Aug 2025

Naitik

We stayed for one night. Room was dirty, old rooms, very small shower area, trails are not maintained. Overall service was good but food was expensive. They have lot of activities, which was really good as there is not much to do around the area. We felt it was not worth staying that far from Fairbanks. If you have more days and want to enjoy hot springs it might be OK.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2025

Maria

The positive for us were the following: We really enjoyed our time in the hot springs, we soaked in its waters every afternoon. Liked the fact that only adults (18+) could use it. We liked the quietness of the area and its trails. We liked that we could fill our hydroflask with water at the lobby-check in area to the springs and the water tasted great.We would stay here again 2 days max, not a whole week like we did.

For us the negatives are the following:
We have never stayed at a resort that did not have a mini fridge in the room. A mini fridge is important especially if there aren't any markets around. Eating at the ONE and ONLY restaurant in the property can be expensive. Also the restaurant did not have a lot waiters/waitresses, so being seated and served could be a while depending on the time. Juan, one of the servers, was super helpful, attentive, and shared pointers on some of the nearby trails. If you want the room to be serviced, you have to let the front desk know otherwise it will not be serviced even if you put the rag on the door.
The pool we only used it once. I didn't like that the sides of the pool looked (were) dirty.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Saravana Kumar

Hot spring was a very good experience

10/10

Exceptional

30 Jul 2025

Nancy

The hot springs were nice. The grounds were unkept

8/10

Excellent

29 Jul 2025

Sue

The open pool is very good. Room facility is old.

8/10

Excellent

28 Jul 2025

Kathy

Was very nice. Hot springs was awesome. Question was double charged for room

Leisure Friends

10/10

Exceptional

26 Jul 2025

Bobby

The hot springs are fabulous!! Staff is great!!!

Leisure Family

10/10

Exceptional

25 Jul 2025

Lindsey

Beautiful hot springs and grounds. Loved the ice museum/bar. Would definitely stay here again

2/10

Poor

23 Jul 2025

Ashwini

We had a very bad experience. The entire property and the hotel rooms are terrible. I never stayed in a hotel like that. Please don’t stay at that resort

Leisure Family_with_children

6/10

Pleasant

22 Jul 2025

Cheryl

The water is very bad - smells and tastes like an iron pipe. We had 4 family members in our room and every day they brought 2 towels. Had to keep asking for 2 more!! The location is beautiful but the Resort itself needs work...

Leisure Family

6/10

Pleasant

20 Jul 2025

Munehiro

Stayed here 25 years ago and the place has not been updated. The hot spa was not open to our 14 year old son, and they make you sign the release to indemnify them for any injury and damages even by their negligence or you don’t get in. The ice machine was locked and need to borrow the key. Over all the place needs a serious update and not worth the money if you do t get to see the northern light.

Leisure Family

10/10

Exceptional

19 Jul 2025

Jeffrey

The property overall is dated however it seems to be very well maintained. The hot springs are amazing.

Business_and_leisure Friends

10/10

Exceptional

15 Jul 2025

SELVANARAYAN

Hot springs and activities area was good.

Leisure Family_with_children

10/10

Exceptional

12 Jul 2025

Maryanne

Haven’t visited for 20 years, but still a charming delight. Our restaurant on at Moose Lodge, spacious and quiet for three. Soaking in hot springs always a gentle, relaxing pleasure. Dinner, far too much food, especially the huge salad with dinner. Interesting use of geothermal energy to provide power for several buildings on the premises. Fun to see resident goats.
Shall return.

Leisure Family

10/10

Exceptional

11 Jul 2025

Rebeca

Very relaxing, great getaway

8/10

Excellent

01 Jul 2025

Jeff

It's a very unique property. The building we slept in had a loose lock and needed updated, but the hot spring was fantastic. Not sure why my 15 1/2 year old daughter wasn't allowed in the hot springs with us though. Before we left we considered booking another night, but we had plans to meet-up with friends in Anchorage, so we didn't.

Leisure Family

10/10

Exceptional

29 Jun 2025

Robyn

Excellent resort, but it isn’t about an hour from Fairbanks. The Hot Springs are amazing!

8/10

Excellent

25 Jun 2025

Michael

Was a good experience. Plenty of tourist activities and points of interest. Rooms a little outdated and tiny shower. Good restaurant for dinner and breakfast.

6/10

Pleasant

14 Jun 2025

Robin

Room was okay. No elevator to 2nd floor. Service at restaurant slow.

Leisure Family

8/10

Excellent

11 Jun 2025

Karen

It was nice, but dated.

Leisure

10/10

Exceptional

10 Jun 2025

laurie

Wish we could have spent 5 nights ( 1 was not enough)
Highly recommend each and every amenity
Restaurant was fabulous too

Leisure Partner

4/10

Poor

09 Jun 2025

Nanette

The only reason that I didn't give it zero stars was that the food was wonderful and delicious and the front desk staff and restaurant staff provided great customer service. I would avoid going to this area. It's a day trip for locals and didn't seem like a lot of people stayed overnight. Ice museum was not worth the tour. The hot springs didn't smell clean (not the sulfur from the springs). We stayed in one of the off buildings, which was outdated. The shower was either scalding or freezing. The room was OK clean. TV didn't work.

The staff was great but the buildings need a complete overhaul.

Leisure Family

8/10

Excellent

07 Jun 2025

Dawn

Very nice stay. Staff was friendly and aways accommodating.

4/10

Poor

21 May 2025

Cyndi

The room was like something out of a 1950s hotel except for the updated TV. Grounds were wonderful and Ice Museum Experience was interesting but seemed like being charged for everything even when staying. Picked an option that had indoor plumbing when most options seemed like it was an outhouse only. Pool Staff was wonderful while hotel and activities staff was just good. Would have been nice that while there was virtually nobody staying we could have had a room with a view instead of a view of the roof. Seems like some things could have been marked better - like distance of trails, clearly which way to Beaver Dam, giving indications as to how to do on site activities without finding out the hard way that the Activities Location that also had groceries and souveniers was about the place to start your visit.

Leisure Partner

8/10

Excellent

13 May 2025

Eric

I gave it 4’s because it’s a little rustic.
A lot of cool things to do and see.
Worthwhile to stop in for a couple of days if you are in the area.

6/10

Pleasant

13 May 2025

Ken

The only restaurant is at the resort. If you don't get seating early for dinner you will have to wait for a while. The host was not very freindly.

10/10

Exceptional

08 May 2025

Margaret

Have been here many times but never stay the night. Very nice and cozy rooms.

Leisure Partner

6/10

Pleasant

07 May 2025

Donald

The resort was ok for other individuals but for people with disabilities it was a nightmare. It’s not set up very good for disabilities people put on 2 floor no elevators or ramps

Leisure Partner

6/10

Pleasant

25 Apr 2025

Mukesh

Not so bed

One thing i like about this resort is they have good choices of food and good service. Rooms are very small and noisy, hot spring pool was bit too hot but comfortable. Service at hot pool was poor. For first time user of this pool make sure you put all your belongings in to the locker before you close it this they will not explain it to you. Ice museum is good to experience.

Partner

10/10

Exceptional

23 Apr 2025

Lori

We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.

Leisure Friends

8/10

Excellent

20 Apr 2025

Jason

the room is too old, maybe need renovation

Business_and_leisure Friends

8/10

Excellent

13 Apr 2025

Catherine

Hot Springs

Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.

Partner

10/10

Exceptional

10 Apr 2025

BHARAT

Loved the place! Great staff, a beautiful hot springs pool and the right place fot stunning aurora views during season

Leisure Family

8/10

Excellent

01 Apr 2025

Verified traveler

Wonderful experience

Amazing property and tours. Food was great. Utilization of geothermal energy and self-sufficiency is impressive. Staff was friendly and helpful for the most part- some much more than others. It could be a 5-star experience if ran a little more efficiently and if staffed/managed a little better. For example, there is no ability to get a drink from the bar without waiting, sometimes at great length, to be seated in the restaurant. There were many varieties of shirts offered for sale, but almost all were size small. Communication and organization is sometimes lacking regarding the tours. Some parts of the lodge got very hot. It seems like it is difficult to regulate the temperature. I had a great time there and am certainly glad I stayed. I would recommend to anyone and encourage to make full use of all the activities and tours. But not everyone should drive there as the roads can be hazardous, depending on the weather.

Partner

10/10

Exceptional

24 Mar 2025

Steve

Great stay

Great property, great food..hot springs are amazing

Partner

10/10

Exceptional

19 Mar 2025

David

Great food and comfy rooms next to a Hot Springs with the ability to see the northern lights. What more could you want?

8/10

Excellent

15 Mar 2025

patrick

This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.

Leisure Family

6/10

Pleasant

07 Mar 2025

Tokie

The heater in room wasn’t working. The water smelled bad.

Friends_and_family Friends

8/10

Excellent

06 Mar 2025

Linda

Aurora Great, Resort Good Not Great

We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings.
The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it.
There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list.
Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.

Partner

10/10

Exceptional

10 Feb 2025

Joleen

Staff very friendly and encouraging jn trying new things like snowmobiling.
Beautiful grounds in the winter, hot springs felt so good after playing in the cold. Room temps varied due to geothermal energy.

4/10

Poor

03 Feb 2025

Cynthia

We took the Chena shuttle from the Fairbanks airport to the resort. The van was very cold, no heat and has seen better days. At check in we were advised that we have to carry our 3 50 lbs luggage to the Moose lodge & up to the 2nd floor. My husband just had a shot in his spine due to back issues & I have a torn rotater cuff. No one to assist, you would think that they would have someone to help with the amount of money we paid for the room. But wait there is more…no heat in the room, no refrig, no microwave. Several vending machines out service, dryer for the swim suits out of service & the snow cats are on their last leg, plus again no heat! I asked a waitress about the water and ice for drinks due to my allergy to sulfa, she advised it was filtered not to worry however it’s filtered but if you are allergic to sulfa DON’T DRINK. Trust me. We had to wait for the same waitress to get back from a smoke break before we could place our dinner order then had to wait for her to return again to get our food, smelling like a big cigarette. The ice museum is a waste of money, it’s been melted & of course the resort didn’t tell us about it but once inside you can clearly see that it hasn’t been kept up. Shuttle service back to the airport was just as cold. Do you not believe in heaters? Property has bare electrical wires, smoke detectors unhooked, dusty and dirty. This resort & equipment looks like they haven’t seen a maintenance in a very long time.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Ericka

If you are looking for a place to get away, this is where to go. Very secluded, very relaxing! We did a friends solo trip. Got to see the lights every night. Many options on things to do there. Prices are super reasonable, especially for drinks and food. The staff is amazing.

Only little things I have to say is...water taste terrible (like sulfer) but one of the workers let us know where to get the \"good water\" at. Rooms are a bit small and super hot. We had both windows open and fan but were still really hot.

Leisure Friends

8/10

Excellent

06 Jan 2025

Deborah

This was an interesting experience of being below 0 degrees for several days. The highlight was the fog sled ride with Cody as he was very friendly and knowledgeable. The ice museum was also interesting. The dip in the hot springs which felt like a hot tub with snow and ice surrounding me was a unique experience. We really enjoyed the greenhouse and geothermal plant. The aurora evening was somewhat disappointing as we chose an evening when they failed to appear. The ride in the AVT was interesting but very bumpy. I wished there had been a naturalist to explain the science behind the auroras not just provide hot drinks and snacks in a warm yurt. We had to wait two hours for the shuttle after arriving at the airport. It was an enjoyable experience.

Leisure Partner

8/10

Excellent

01 Jan 2025

Lala

The room is small, and the dinner reservation staff seemed slightly impatient.

4/10

Poor

31 Dec 2024

Sonya

Just not the same

We try to do our stay-cations a couple times a year. It was dirty and poorly kept, rooms were too hot. Mold on indoor jacuzzis, staff tried to down play the incidents. Next year we will find a different place.

Friends_and_family Family

10/10

Exceptional

30 Dec 2024

Qin

Very convenient to the pool and hot spring. Close to activity center where they provided northern light tour, dog tour, ice museum tour, skimobile. Close to main lodge where there is the restaurant and gift shop. Food there is really good. The room is very clean, but small and very very hot. We had to open our window to cool our room. The room also comes with two day hot spring tickets which makes it very worthy especially during winter time.

Friends_and_family Family

8/10

Excellent

07 Dec 2024

Sophie

My family and I stayed at Chena for 6 nights in December. The drive from Fairbanks was easy and check-in was smooth, even at 11pm. We booked two double bed rooms and they were small but clean. We ate at the restaurant on site for many of our meals. Prices are high but portions are huge. We left quite a bit of food behind unfortunately since there wasn’t a mini fridge or microwave in our room.

As for the hot springs, we loved it. Plenty of locker space and hooks at the end of the board walk to hang your towel. It’s a perfect place to warm up after a day spent doing winter activities.

Leisure Family

10/10

Exceptional

06 Dec 2024

Anna

The property is absolutely beautiful and staff is great and friendly.

6/10

Pleasant

05 Dec 2024

Ashley

The water smells lile sulfur because of hot springs, food and staff our great, rooms are average needs update but it has a more vintage type cabin vibe. The ice museum and hot springs was great

Leisure Partner

10/10

Exceptional

11 Nov 2024

Mona

Loved the Hot Springs! Everyone there was so nice and helpful. My Mother is in a wheel chair so they put us as close to all the activities as possible.

Leisure Family

10/10

Exceptional

09 Nov 2024

Damaris

We love this resort, the hot springs, etc was awesome!!! The service, food and facilities excellent and we saw the northern lights 3 nights in a row. We fulfilled the objective of the trip. Thanks so much!

Leisure Family_with_children

10/10

Exceptional

09 Nov 2024

Aaron

This was the perfect Alaskan getaway!

Leisure Family

8/10

Excellent

28 Oct 2024

darpan

Parking was horrible specially if you come late evening in busy vacation times. Hot spring was very nice.

Leisure Family

6/10

Pleasant

18 Oct 2024

Heather

A Unique stay

Chena Hot Springs is definitely a unique place to visit. The hot springs themself were great, and it's worth the visit just to experience them. We stayed for two nights and I can't imagine staying longer unless you were absolutely focused on seeing the northern lights and are ok waiting for a weather window. We did not see them, it was overcast the whole time. They also don't really offer wake up calls, so we had to just periodically keep on checking.
We stayed in a Fox River room. It was clean- but nothing special. Our first room was ridiculously hot with no way of cooling it even with the windows open. It was in the 30's outside. The thermal heat was radiating up from the ground. They were super accommodating and moved us to a room on the 2nd floor that was much cooler.
There is a TV but only a couple channels come in and the only one that came in clearly was Fox News. There is not a fridge or microwave in the room which made it difficult to bring leftovers from the restaurant or keep room drinks cold. The restaurant itself was very good and had many options which is good since it is the only option for all meals. Though there is a Cafe with frozen stuff you can heat up in their microwaves if you want.
We went to the ice museum- it was neat though I am not sure it is worth the $20, but there is little else to do so I would plan on it.
All of the hotel staff were super friendly. Overall, I am really glad we went and enjoyed it, but do not see the need to go back.

Partner

6/10

Pleasant

17 Oct 2024

Halina

I didn't like the way the dogs are treated. They are chained on short chains to their little houses just running in small circles. After 8 years of the hard work they are being dumped for adoption . The property needs to be upgraded especially little showers. We really liked the restaurant. The reception worker in the morning had no idea how to work the computer and was not able to provide us the invoice.The aurorium room was cold and the light was not working.

Leisure Family