Name: Dunalastair Hotel Suites
Address: The Square 1, Kinloch Rannoch, PH16 5PW, GB

10/10

Exceptional

19 Jun 2026

Marco

Dinner was a let down as the food was good but not value for the price.

Partner

10/10

Exceptional

29 Sep 2025

Suishta

Great location in cute little village

Leisure Friends

10/10

Exceptional

27 Sep 2025

Emma

Beautiful hotel in tranquil and peaceful location. Staff all very welcoming and accommodating. Last minute trip away and stay in lovely deluxe suite. Dinner in the hotel was amazing, very reasonably priced. Comfortable sleep followed by a full Scottish breakfast. Manager checked us out and was very friendly and hospitable and would definitely stay again.

Leisure Partner

10/10

Exceptional

17 Sep 2025

Joan

Great Hotel!

We loved staying at this hotel! It was so inviting, tastefully decorated, and helpful staff. We especially enjoyed the restaurant for both breakfast and dinner. Our waiter was exceptional as was the food! The young lady at the front desk helped us with tips for sights around the village! We would stay here again without hesitation.

Partner

10/10

Exceptional

15 Sep 2025

Bridgette

Just checked out of the Dunalastair Suite, and I can't help but feel a wave of emotion wash over me at the thought of leaving this enchanting haven. This gem nestled in the majestic mountains of Loch Lomond is nothing short of a paradise, and I truly hope to return someday never say never, right?

The hotel itself is a masterpiece, surrounded by the soothing embrace of the river and breathtaking scenery that captivates the soul. Every corner of this place is immaculate, reflecting the care and attention to detail that the staff pours into their work. Speaking of the staff, they treated us like royalty! The owner, Surya, went above and beyond by taking time out of his busy schedule to personally brew and serve us some of the best coffee I've ever tasted. It was a delightful touch that made our stay even more special.

Eugene, Shannon, and Habanni were simply phenomenal, making us feel like VIPs throughout our visit. Our suite was a sanctuary spacious, well-stocked, and thoughtfully equipped with everything we could possibly need: water, coffee, snacks, plush robes, and so much more.

If you’re a nature lover seeking daily adventures, this is the ultimate destination. The tranquility and beauty of Loch Ronnach will leave you spellbound. I can’t recommend this hotel enough!

Leisure Family

6/10

Pleasant

02 Sep 2025

Mark

Nice hotel clearly a 5 star a some point. The staff was great but the hotel really under staffed. The hotel was clean but the carpets were not. The staff told us the hotel was sold the day we arrived.

6/10

Pleasant

21 Aug 2025

Margaret

Underwhelmed, not as good as it used to be.

10/10

Exceptional

11 Aug 2025

Ashley

Lovely stay

Lovely stay, restaurant was open, food was lovely. Staff were very friendly & helpful.
Bed was very comfortable, rooms had everything we needed.

Partner

10/10

Exceptional

08 Aug 2025

Verified traveler

Beautiful hotel in a very picturesque area. Breakfast was excellent and staff very helpful. No restaurant for an evening meal as they're under new management and are awaiting the chef starting. Ate in a nearby hotel..

Partner

10/10

Exceptional

02 Aug 2025

john

Lovely place. Very comfortable bed. Quiet area. Option for a vegan breakfast.

Leisure Partner

10/10

Exceptional

01 Aug 2025

Angie

Beautiful little town and lovely breakfast. Unfortunately the kitchen was closed for dinners. Staff were friendly and very helpful!

Leisure Partner

6/10

Pleasant

28 Jul 2025

Bimal

There was no much dining options around and amenities are minimal

Leisure Family

8/10

Excellent

19 Jul 2025

Jennifer

The staff were lovely and helpful but feel they are rather stretched. The suite was lovely, clean, and had great views. Unfortunately there were no dining facilities as they had no chef. We were asked if we had received the email informing us but still haven't received it. We were able to have breakfast which was acceptable, but unfortunately, lacked that standard on the last day.
We did enjoy our stay though.

Partner

6/10

Pleasant

17 Jul 2025

Nicola

Not a 5 star hotel

Booked a night away with my husband.
First, no remote for the TV, we eventually got one.
Rooms are supposedly soundproof, not when you're placed in a room with an adjoining room, separated by a door. We could hear full conversation frrom the guests in the adjoining room. Reception upgraded us to another room.

The new room, had no TV remote, turns out they had removed the remote to put in our first room.

Drinks are expensive, view is not as described, food was mediocre. Breakfast was sparse. Staff were pleasant enough. I didnt know it was in administration when i booked, it definitely shows.

Also, a deposit of £100 requested upon arrival, no mention of this on booking or hotel website.

Not a 5 star hotel.

Partner

10/10

Exceptional

07 Jul 2025

Natalia

Very good hotel. Big room.

Leisure Family

10/10

Exceptional

12 Jun 2025

Keith

The saff were wonderful and welcoming!
Rooms very nice and clean! With all you need.

Excellent service from the breakfast staff! And our vegetarian breakfast was tasty and filling. There was also pleanty of options to choose from.

Only one thing i would say needs improvement are some furnishings are running the overall aesthetics due too large chps on the table and cubards.

We got to stay for two nights at a very good price!
We eally enjoyed our stay! And would definitely stay again.

Leisure

10/10

Exceptional

12 Jun 2025

Dennis

This is a really nice hotel. Public areas are bright and welcoming whilst the suite offered, Schiehallion, was spacious and comfortable. Staff were obliging and friendly and the experience overall with regards the accommodation was very positive. The experience in the restaurant was less impressive but not altogether negative. A modest uptick in experienced staff would assist some I sense. Would stay here again.

Leisure Partner

10/10

Exceptional

30 May 2025

Iain

Really good experience as we used Dunalastair Suites Hotel as our base for explorations around Kinloch Rannoch.

Staff members were friendly and very helpful when we had a minor issue including Nicola on Reception who also draws maps to supplement Google and Eugene who was pleasantly engaging and efficient in the bar and on busy breakfast duties. Incidentally the breakfasts were lovely but we self-catered in the suite and ate out locally for dinners.

Really good stay and we wish the team well as new owners anticipated end of June 2025.

Leisure Partner

10/10

Exceptional

12 May 2025

Jano

The team at Dunalastair was attentive, always asking what they could do for us to make our stay even better. The manager has created a friendly and welcoming atmosphere in a fabulous surrounding.

Leisure Partner

8/10

Excellent

08 Apr 2025

MICHAEL

This visit was unique. Beautiful modern hotel that is incredibly under staffed. Restaurant was good, but again, under staffed. I think there is/was an ownership transfer recently. Additionally, it is not in Pitlochry. It is 20-30 minutes west. Beautiful area! Small town on the loch with trails, a bridge and a cool waterfall. Over, a good visit.

Leisure Partner

10/10

Exceptional

26 Mar 2025

Vance

Perfect wee break

The hotel was fabulous and the staff could not be faulted for their professioalism, friendlieness and helpfulnesd. Best place we have stayed in the whole of scotland.

Friends_and_family Family

2/10

Poor

10 Mar 2025

Maria

Avoid at all costs - hotel in administration

Arrived for a friends birthday
Was quickly checked in and asked to pay.
After paying we were told there is no restaurant available and possibly no bar due to hotel going into administration. Due to the location there is no other options around for food so we asked for a refund. This wasn’t possible.
Thankfully after a lot of back and forth with the hotel, I was issued a refund.

Friends_and_family Friends

8/10

Excellent

21 Feb 2025

Lisa

Lovely place to stay, only thing they don’t tell you is it is £100 a night that you get back after your stay.

Partner

10/10

Exceptional

14 Feb 2025

James

Worth the stay

The hotel was a jewel in Scotland, very well laid out and the room was amazing. I would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

08 Feb 2025

Rolf

Friendly staff good servise

2/10

Poor

31 Jan 2025

Lewis

Charged £100 when checking in. Not noted anywhere when booking.

Couldn’t really understand what the staff were saying behind reception.

From what I understood we were told no room service even though this was mentioned on the website.

Breakfast included is poor which led us not to even bother.

Apparently a 5* hotel. I’ve went to 3/4* that were way above the standard of this hotel. Dirt in places. Chip marks on the furnishings. Room needed a paint.

In our last night, someone walked into our room and when they realised we were in there took off.

Fire alarm went off 3 times for no reason.

I honestly couldn’t with a clear conscience recommend this place to anyone.

A waste of money and a real shame as the area is fantastic.

Leisure Partner

6/10

Pleasant

22 Jan 2025

Caitlin

Check-in took a while.
Bed was described as king-size when booking, but it was actually a queen-size, which was disappointing.

Leisure Family

8/10

Excellent

04 Jan 2025

Roseleen

Lovely place to stay however on website states 24 hour room service which we found out isn’t offered during your stay.

Leisure Partner

10/10

Exceptional

14 Dec 2024

Bridie

We loved our stay at Dunalastair. It was quiet (we had only 2 other guests while we were there) and had the restaurant to ourselves both for dinner and breakfast.

The amenities were excellent and the rooms were comfortable. We would definitely stay again.

Leisure Partner

10/10

Exceptional

10 Dec 2024

Elaine

Excellent hotel with fantastic staff in beautiful

Staff were so helpful. Hotel is immaculate and in extremely pretty location. Cannot fault it in any way. Rooms excellent and the staff would help with anything. Will definitely return.

4/10

Poor

06 Dec 2024

Beryl

In administration so beware

Very nice to look at. Clean & comfortable, feel we should have been made aware of it being in administration. So we could have made decision whether to stay or not only 4 staff in total 1 waiter 1 cleaner 2 front of house. No bar is available anymore. Menu was very short.prices for food expensive considering how poor the quality was, hummus served with homemade bread ( bread was cheap sliced ) chicken supreme was overcooked served on tin sweetcorn and broccoli. Madeira sauce was cream & Madeira wine which was awful, homemade chips were cheap frozen chips. Burger & chips, brioche bun defrosted to order or stale take your pick. Frozen chips brown lettuce. Not edible & olives not fresh bill was £74.00 give or take, first time I’ve gone to bed hungry after 5.5hr drive.breakfast was available but for another £30 for 2 no thanks not after worst dinner you can imagine. On average we go away 15/20 times a year. This was worst food experience. Did tell receptionist but not interested as in administration no discount offered. Such a shame. Pictures on hotels.com show beautiful food but most facilities including good food not available

Friends_and_family Friends

6/10

Pleasant

02 Dec 2024

Verified traveler

Disappointing stay - average hotel.

Disappointing stay! We asked to move room after checking in but only downgrades and unsuitable rooms (separate rooms) were available.

Booked a Stable suite hoping that this would be ground level as we travelled with our baby. It was not suitable for a pram/ baby with lots of stairs up to the room. More information could be added to the website to help with room choice.

We had a strong smell of damp in the suite’s bathroom which gradually was noticeable in the main area. Concerning as we travelled with our baby.

Suite is average - felt tired and sparse. Near to no natural light so felt gloomy and was not big enough for three adults. Blind broken, table with chips & kitchen set up is basic and not properly considered (cups & items but nothing to dry these).

Dinner was expensive and not worth the price paid.

Air fresher is pumped throughout the hotel, beautiful but was completely overpowering.

Breakfast upgrade was extortionate and again average quality.

Staff were really helpful, building was really beautiful & immaculately clean. Location was great.

I feel the hotel misses the mark for luxury & would say more like 3* with a lot of potential if better attention was paid to issues. It feels like it is sold as a formal, upmarket hotel with great dining but furniture/ everything inside is not of that standard.

I contacted the hotel privately with feedback but no response after nearly two weeks.

Friends_and_family Family

8/10

Excellent

24 Nov 2024

Hakeem

Lovely.

Just make sure when you check in you have enough money for deposit.
I have had 4 nights, I needed £400 deposit. Just bare in mind - £100 deposit per night.
Internet went off on our last day that was due to bad weather.
TV didn't work.

Otherwise, everything's excellent. Nice people. Locals were amazing. Refreshing.

Friends_and_family Family

10/10

Exceptional

24 Oct 2024

Dawn

Really enjoyed our stay.i was like WOW when we went into the room never stayed anywer so beautiful.was luxury to me

Partner

2/10

Poor

19 Oct 2024

Peter

Shower drain blocked, 2 days, not even an apology.
No cooked breakfast included, no prices on any food menus. On arrival we were told only booked for 1 person and had to pay extra £40.
I would Not recommend this hotel although the Kinloch hotel just up the road was where we ate and the ambience was excellent, the staff told us they had heard a good few people complaining about the dunalister, I don't normally write reviews but I'm so unhappy about our experience I thought I would hopefully help someone avoid this place.
We were meant to be celebrating our engagement but we've booked another hotel for tomorrow so we will try and put the dunalister behind us and pls remember it's not a cheap hotel, we were so disappointed. If your looking for a Scottish experience then the dunalister is Not it,

Leisure Partner

10/10

Exceptional

18 Oct 2024

Margaret

Very relaxing

This is a well runnestablishment. Very comfortable, calm and relaxing. Will be back again.

Friends_and_family Family

8/10

Excellent

16 Oct 2024

Bob

Manager said continental breakfast included. Next morning, while dining, she rudely tried to collect 8.95 lbs from each of us. We had yogurt and coffee, then left.

Leisure Partner

10/10

Exceptional

11 Oct 2024

Brandy

Easy check-in, friendly staff and the food was amazing. There was no A/C but the window did open. The restaurant staff was a pure delight.

Leisure Partner

10/10

Exceptional

06 Oct 2024

Gilda

Gorgeous hotel

Wonderful hotel. A gem of a find in a beautiful location. Very helpful and attentive stafff. We all had an amazing trip.

Friends_and_family Family

10/10

Exceptional

06 Oct 2024

Verified traveler

Ace!

Friends_and_family Family

2/10

Poor

28 Aug 2024

M

Hi Property was displayed as 5 star .
But the service and the situation on the property was totally different and showed in the pictures

Friends_and_family Family

4/10

Poor

21 Aug 2024

Linden

Beautiful property, but total lack of character.
The library has no books, games or a bar to speak of. It is a grey room with grey couches and terrible elevator music. As soon as you walk in, the only thing on your mind is “how can I excuse myself out of this room?”
The restaurant serves decent meals, but they are overpriced and the dining room is perhaps the most boring room I have ever sat in.
It’s really too bad because the property is located in an area of Scotland rich with history and folklore, yet all common areas of the hotel are hollow and void of life.
Every piece of art on the wall looks like it was generated by first generation AI told to spit out variations of “monochrome overlapping geometric shapes” and “black blotches on white background”.
Perhaps these are all petty criticisms, but the hotel is a disturbingly boring place to stay.
If all you’re after is a clean room and nice smelling soap, this is your place!
If you’re after a nice place to spend a weekend, look elsewhere!

Leisure Family

10/10

Exceptional

17 Jul 2024

Joyce

Relax in comfort

Room was superb, staff excellent, in all an excellent hotel, quiet and relaxing

Partner

6/10

Pleasant

14 Jul 2024

Leslie

Not a 5 star

Lovely hotel but not a 5 star, food was well below par and had to send a meal back, waited forever to get another, just as bad. Witnessed a number of dishes going back, service slow and bar not very well stocked. The room had a dodgy shower and we had to turn off the fridge as it was too noisy. Wanted a credit card deposit on arrival for food and took a photo of ID \"strange\" staff nice enough but need a lot of training.

Partner

10/10

Exceptional

02 Jul 2024

Richard

A Hidden Gem of Luxury!

A fantastic gidden gem of a hotel, everything about the Dunalistair is fantastic.
The hotel was completely refurbished 7-8yrs ago yet looks like it was done last month.
The staff are very friendly and helpful.
We are already planning a second visit!

Partner

8/10

Excellent

01 Jul 2024

INDIRA

This property is a gem! We would not think one would find such a place in the midst of fields, meadows and lochs. It is very quiet and peaceful so if the quest is to find shops and adventure, this is not your place. The staff was excellent and went the extra mile to ensure that we were comfortable.

Leisure Partner

10/10

Exceptional

16 Jun 2024

Tim

Peaceful and beautiful place.

Beautiful hotel. Stunning location. Great for nature, peace and quiet but there are no pubs or shops etc in the area so bring a good book and a board game!

Partner

10/10

Exceptional

09 Jun 2024

john

Quality food options, lovely spacious loft room, good location.

Leisure Partner

10/10

Exceptional

06 Jun 2024

Tom

Lovely hotel

Amazing hotel stay, so relaxing, great staff

Partner

10/10

Exceptional

02 Jun 2024

Mark

Wonderful hotel. Staff are superb and the dining room great

Leisure Partner

10/10

Exceptional

01 Jun 2024

PETER

Great stay in retreats .. would only stay in retreat or main house

10/10

Exceptional

27 May 2024

Richard

Great place for a short couples stay

Lovely hotel in a beautiful location.

Partner

10/10

Exceptional

24 May 2024

Stephanie

We stayed here for one night and had a second floor loft suite. The room was clean and modern and nicely decorated. We especially loved the fresh shortbread cookies and the fresh milk and the fridge for our coffee in the morning. The bathroom was clean and also modern. The building itself is beautiful and the location was nice and close to a local walking trail that we took that went from the dam all the way up to the Falls. The breakfast staff were extremely attentive and we had the hot breakfast which was delicious.

Leisure Partner

10/10

Exceptional

18 May 2024

Kirsten

Gorgeous property. Very posh and unexpected. Beautiful small town. Would highly recommend. Fantastic bed!

Leisure Family

10/10

Exceptional

14 Mar 2024

Brian

We have stayed at the Dunalastair a couple of times and really enjoyed each visit. The staff were very helpful and friendly. The rooms very well appointed and clean. The lounge areas are great and we also liked the restaurant and the food. The hotel and area is also very quiet. Nice views of Schiehallion too! Recommended for sure.

Leisure Family

2/10

Poor

16 Jan 2024

Kenneth

You are wise to be suspicious of reviews as some are fabricated. This one is not. We have the receipts and expenses to prove it. We were shown to a small room at the very end of the hotel with a view of a parking lot and adjacent building. Nothing of the \"captivating views as standard\" claimed in their brochure. The room had hair in the sink, stains on the carpet, crumbs and general disarray, and was well-worn. Not the calibre of a 5-Star hotel. We asked for second room, this one had been recently cleaned. Once in, we realized the carpet was wet with cleaning solution. The Desk Mgr slipped and almost fell in the room. We were told to wear slippers to avoid the wet. We asked for a third room. The hotel is virtually empty. This room was acceptable but by now, we were exasperated and tired. This process, full of confusion and missteps, had taken over 2 hours. We decided to leave the hotel the following morning and short-shift our two day booking. We wanted to go back to Glasgow and the Hilton where we had been treated royally. For dinner, the hotel offered us two glasses of wine as compensation for our inconvenience. The dinner was adequate but not what we expected of a celebrated chef. We discovered later that evening that they had no intention of refunding us for the second night. They intended to keep the full cost of the two-night booking despite our departure after one night. We disputed but they refused to relent. We wish you a better experience. Scotland is beautiful

Leisure Partner

10/10

Exceptional

15 Dec 2023

Elizabeth Canon

The room was very comfortable. The staff were very good and friendly and service 💯 Overall, a great experience for a weekend.

Leisure Family

10/10

Exceptional

21 Nov 2023

Michael

Excellent

10/10

Exceptional

13 Nov 2023

Catherine

we loved our stay here and would definitely go back. beautiful surrounding, gorgeous building and the food in the restaurant was lovely.

Friends_and_family Family

10/10

Exceptional

12 Nov 2023

Andrea

Beautiful location. Helpful staff.

Leisure Partner

10/10

Exceptional

08 Nov 2023

Luke

Great restaurant and a quick walk away from trails.

Leisure Self

2/10

Poor

07 Nov 2023

Elaine

Not the best start to our vacation, arrived early told room wouldn’t be ready till 4pm no exceptions, travelled from Canada so had to sit in the car and sleep. When we went back in to check in 3 members of staff greeted us not very welcoming, Paid for breakfast, there was only scraps left the last morning and only 8.30, ended up only having toast yes 19.00 for toast. had to book for breakfast even though hardly one in the restaurant. tv no channels seems like they pay more attention to details on hotel presentation rather than customers, we will not be going back

Leisure Partner

10/10

Exceptional

29 Oct 2023

Morgan

Just beautiful! Nice quiet location not too far from Pitlochry

Leisure Partner

10/10

Exceptional

17 Oct 2023

David

In the lee of Schiehallion

Fantastic visit. Junior suite was lovely. Fantastic view of Schiehallion from the window. Staff were dead nice and helpful. Thoroughly recommend.

Partner

10/10

Exceptional

15 Oct 2023

Michelle

Lovely Stay

Excellent stay. The rooms are clean and bright. The bedding is very comfortable.
We loved the service and food offerings at the restaurant.

Friends_and_family Friends

8/10

Excellent

10 Oct 2023

John

Exclusive enviroment all was quiet

Leisure Family

8/10

Excellent

09 Oct 2023

James

Nice stay (one night), hidden breakfast charges

Nice room. Suite with two bedrooms. Comfy beds. Only one room had a window (small and up high). Parking limited. Breakfast you will have to pay even for continental (no indication from staff or the menu that the continental breakfast wasn’t included in the room price). Hot portion you were informed of pricing before you ordered.

Friends_and_family Friends

10/10

Exceptional

08 Oct 2023

Steven

I stayed at this hotel 20 years ago and then again this weekend, the interior has had a complete makeover/upgrade and the rooms are amazing for the price and would recommend for anyone looking to get away from it all for a couple of nights.
A but remote with nothing much in the village itself but you are only 20/30 mins away from Pitlochry.

Leisure Family_with_children

10/10

Exceptional

26 Sep 2023

Mark

very clean and comfortable rooms. looks new and fresh. Great staff, fantastic food. Lovely local walks

Leisure Partner

10/10

Exceptional

22 Sep 2023

Margaret

Great staff!

Leisure Family

10/10

Exceptional

18 Sep 2023

Brandon

Excellent all round!

Leisure Partner

2/10

Poor

16 Sep 2023

Helene

Bathroom trash was full when we checked in. Contacted front desk, 2 hours later they still hadn’t changed it. Finally they did because of a loud reception confrontation. Next day, we left for 10 hours, and housekeeping never closed our room door after service so our belonging were unsecured. We went to check out at 6:30 am and told we couldn’t check out until 8:30am. The man at the front desk didn’t know how to check people out. (We left without a receipt, asked for one to be emailed… still haven’t received it.). The carpet in the hotel hall is a gray plaid. There are ups and downs steps in the hall to the lobby and exits. It is very easy to miss these steps as they blend in and unmarked. This property is 45 minute drive from Pitlochry, the road is very narrow and curvy. If you do choose to stay at Dunalastair realize you NEED TO BRING PROVISIONS. Only two hotel restaurants in the area… no pubs with TV’s if you want to watch any sports. Rudest front desk i have EVER dealt with. Have you ever wanted to smack off someone? Luckily, I stayed in control but in reality I close to losing my composure as he was deliberately being obtuse. I WISH WE HAD THIS INFORMATION TO HEED.

Leisure Partner

10/10

Exceptional

30 Aug 2023

Geraldine

The hotel is in an old building that was renovated and very modern and comfortable inside. The staff was friendly and helpful when we ask for assistance. The Kinloch Rannoch is a beautiful area.

Leisure Partner

8/10

Excellent

19 Aug 2023

Verified traveler

Cats

Lovely hotel , friendly staff. We stayed 3 nights and had to ask for water as this was not refreshed . Also dirty dishes were left after housekeeping .
Ate in the restuarant and ordered Vegan Wellington which was looked like a flaky pastry pie yiu would buy at Greg's . It was cold inside. I spoke to the waiter, who took it back to the kitchen , it was returned heated up with a load if a tomato over it covering the small piece I had eaten. When I started eating it I found the flaky pastry soggy and virtually no fillling inside. I had to advise a senior member if staff who advised I wouldnt be charged , but when checking out we were told somethng had been missed from your bill! The Vegan Wellington which cost £24.95 and one of the worst meals I have had.

Partner

10/10

Exceptional

15 Jul 2023

Ranald

Great place with lovely staff.

10/10

Exceptional

05 Jul 2023

David

Summer Holiday 2023

Stunning hotel - absolutely loved it!! Super friendly staff. Dinner was incredible!! Loved our room and our stay!!

Friends_and_family Family

6/10

Pleasant

04 Jul 2023

Colin

Hotel and room were in excellent decoration. Everything you would need was in the room.

Leisure Partner

10/10

Exceptional

29 Jun 2023

kristi

Wonderful all around

The staff were very helpful with all of our questions and requests. Our stay was a lovely respite in a beautiful setting with lots to do in the surrounding area!

Friends_and_family Family

10/10

Exceptional

28 May 2023

Christine

Lovely hotel and staff. Check in was a little rocky as the hotel had trouble getting all of their clean linens back. The manager comped our full breakfast the next morning and had our bags moved into the suite when it was ready.
Overall, it was a delightful stay with fantastic service. Breakfast was delicious, too!

Friends_and_family Family

10/10

Exceptional

26 May 2023

Mark

Remote, well worth the drive. The staff are superb. Wonderful chef and food. Clean and modern rooms and bathrooms. Look forward to return visit.

Leisure Friends

8/10

Excellent

25 Apr 2023

adam

Just give it a go

Travelled 7 houto be greeted with warmth and 2 great reception staff. Room not quite ready so invited to wait in the lounge, within 15 mi3we were shown our suite. Unfortunately no hot water,but again this was sorted in minutes.
Fooand service was fab, hotel appears short staffed, however all working well as a small team.
Great place for walking i will be back when in the area, even as a stopover. Well done to all.

Friends_and_family Friends

10/10

Exceptional

13 Apr 2023

Claudia

Quiet, peaceful and beautiful, with great hiking trails

Leisure Family

10/10

Exceptional

28 Mar 2023

Janet

Overnight Stay

1st visit to Dunalistair with friends for their special wedding anniversary. Stopped off at Pitlochry on the way, realising it was still 25 minutes away.

The hotel is a lovely old building with a beautiful church in the front.
On entering the hotel , we were very impressed by the whole modern feel & lovely clean decor.
The rooms are very modern with fresh, light decor & furnishings - our room was spacious too, with the most comfortable bed & pillows.
Dinner & breakfast was included in our stay, the restaurant had excellent choices , especially for breakfast , with the service being so friendly & helpful.
We also sat at the bar area , again comfortable area with really lovely attentive staff. All the staff are a credit to the hotel.
Overall an excellent stay - there is not alot in the vicinity, so do not expect other pubs - there is a small cafe & 1 shop across the bridge , but we were more then happy to stay in the hotel.

Friends_and_family Friends

10/10

Exceptional

21 Mar 2023

frank

great two days

we loved every moment of it staff and management were a credit to the hotel.

Friends_and_family Friends

8/10

Excellent

07 Mar 2023

Anne Marie

House keeping could have been a lot better, they threw the quilt back and that was it, no fresh towels even though it was clear our were dirty ( we put them in the shower)

Friends_and_family Friends

8/10

Excellent

08 Feb 2023

Debbie

Wonderful location when you need a relaxing break. Our room however was looking tired but we were told a refurb is happening soon. Food was excellent although we stayed for three nights and choices were becoming limited in variety by the end. Staff were fab and friendly

Leisure Family

8/10

Excellent

02 Jan 2023

Boris

This one left some mixed feelings I have to admit. Amazing and beautiful location, beautiful hotel building and area as well. Great food for each meal so huge compliments to the chef. Now the staff was a bit of an issue. Evidently the hotel was understaffed in the week after Christmas and it has really reflected on attitude of some of the staff. Some members were friendly and helpful, but some were to be honest the opposite of that. Really a function of understaffing I believe but when you position yourself as a 5-star hotel, you need to account for those things accordingly. As such, the service is not really commensurate with a 5-star hotel expectations (neither is the cost though, in fairness). Basically everything was great but the issues with some of the staff left a bit of a bitter aftertaste - hopefully this is sorted going forward. Huge thanks though to other members of the staff who were very friendly and helpful.

Leisure Family_with_children

4/10

Poor

31 Dec 2022

Verified traveler

Disappointed

I had communicated with the hotel in advance of our stay to ask if they could accommodate my wife’s vegan and GF dietary requirements. I was assured that this was no problem.

However, every meal was a challenge. At breakfast, having asked for a plateful of whatever was not vegan and GF, the plate included two eggs, which they gave us no confidence that the vegetarian haggis and sausage were actually GF.

By way of an apology, the well-intentioned server presented us with two scones and clotted cream as we left the restaurant!

In the room, the smart TV apps didn’t work and a window blind was broken.

Although smart, clean and tidy the modern mono-chromatic colour scheme in the hotel was drab and lifeless.

The hotel claims 5 star status but I have no idea how that was granted by any independent rating body.

We did get some money off our bill when we fed back our experience on checking out, but our rare night away was spoiled.

Partner

10/10

Exceptional

30 Dec 2022

Amendya

Nicely located on our way to fort william. Offered halal meals

Leisure Family

4/10

Poor

24 Dec 2022

Frazer

Good rooms, bad restaurant.

The room was very nice, large and clean. The reception staff where very inviting and polite. However the overnight was somewhat spoiled by the restaurant and hotel bar. We were greeted by rude and poor service in these areas by a member of staff. The restaurant was virtually empty when we ate there with only 3 tables and we were made to feel as though they were doing us a favour by serving us. The food and drinks were excruciatingly expensive, which you wouldn’t have minded if it was very good however it was fairly average. We were brought wrong drinks at £10 for a single measure of gin, when they brought the replacement we were pretty sure it had no gin in it. There were several other things which made us uncomfortable during dinner so we just went straight back to the room after.

Partner

10/10

Exceptional

20 Dec 2022

Andrew

Dunalastair stay

The hotel was excellent and all of the staff were amazing and very helpful

Partner

8/10

Excellent

28 Nov 2022

Pamela

Historic village hotel weekend trip.

Beautiful historic building in the center of the village. View of Schiehallion, and beside waterfalls, old bridge and a short wall to the lochside.
The interior has been recently renovated. Very clean and we'll kept, but unfortunately quite generic and lacking in character. Room was a good size, but not greatly planned (large built in closet in wrong location made it very tight either side of the bed unnecessarily).
Friendly and very good service, good meal, and overall a lovely stay.

Partner

8/10

Excellent

28 Nov 2022

Karen

Lovely 4 star hotel

The hotel is very nice. Staff were friendly. There is no heating in the room until you switch it on which took at least an hour to heat up. The radiator in the bathroom didn't work and there was no-one who could fix it. The toilet bowl was also very stained but they have stopped using bleach! Didn't look good. The phone in the room also didn't work, wasn't an issue we just went downstairs to speak to reception and the restaurant. Overall its a very nice hotel but I wouldn't say it was 5 star.

Partner

10/10

Exceptional

14 Nov 2022

Verified traveler

It was a lovely night away. Hotel has very high standards and was a relaxing stay.

Partner

10/10

Exceptional

01 Nov 2022

James

Excellent service from staff very courteous and friendly and very clean and spacious room.

Leisure Partner

10/10

Exceptional

26 Oct 2022

Alexander

A truly lovely hotel with first class staff.

My wife and I celebrated my 75th birthday at this lovely hotel. What is there not to like?
Hotel is excellent with excellent friendly staff. The food is excellent and well served.
The manager is a most helpful and pleasant person, most accommodating and clearly his guests are of the utmost importance.
I would return in a 'heartbeat'!
Weather for the time of year was actually very good with pleasant sunshine.

Partner

6/10

Pleasant

28 Sep 2022

Michael

Bedroom was confortable but overall would not agree with a 5 star rating

Partner

2/10

Poor

26 Sep 2022

Setsuko

I seriously regret chose this hotel.
I can not recommend any one.

Hotel staff were no interest to take care of us, they famously said
only one night stay customer
In hospitality industry, they can not treat customer equally, whatever the length we stayed.

Room was filthy, rubbish were visible all over the carpet.
Basic bath towel sets were incorrect.
Coffee machine was broken.
TV not work.
One of bed side lump not work... etc...etc..

Final straw.
Check out moment, they changed the bill and charged breakfast.
Cooked breakfast is not inclusive.
Why they did not mention when we order the breakfast ?
Dear Expedia, please mention clearly with room rate include not just continental breakfast but also if you order cooked breakfast THEY CHRGE YOU.

They just squeezed us, but we never received five star treatment at all.
I do not know why this hotel can keep such stars.

Leisure Family

10/10

Exceptional

26 Sep 2022

Martin

Faultless

Faultless. Hotel is immaculate. Staff are genuinely nice and friendly and truly went out their way to make an important family weekend away special. Will be back for sure.

Friends_and_family Family

10/10

Exceptional

15 Sep 2022

Karen

Outstanding oasis in the middle of the countryside

The bedrooms and bathrooms felt like luxury. The staff made us feel very welcome and the food was fantastic. We would love to go back soon.

Partner