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9.6/10Excellent134 Reviews
Cleanliness9.8/10 9.8
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.6/10 9.6
Location9.6/10 9.6
Neighborhood9.2/10 9.2
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Alpenherz
Located in Gerlos, Hotel Alpenherz is on a river, within a 5-minute drive of Dorfbahn Gondola and Isskogel Cable Car. This 4-star hotel is 14 mi (22. 6 km) from Krimmler Waterfalls.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor tennis court and a sauna. Additional features at this hotel include complimentary wireless Internet access, ski storage, and shopping on site. Guests can get around on the complimentary shuttle, which operates within 50 meters.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and an elevator. Grab a bite from the snack bar/deli serving guests of Hotel Alpenherz. Quench your thirst with your favorite drink at the bar/lounge. Stay in one of 17 guestrooms featuring flat-screen televisions.
Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
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Located in Gerlos, Hotel Alpenherz is on a river, within a 15-minute drive of Krummbach X-Press Ski Lift and Krummbach Ski Lift. This family-friendly hotel is 4.3 mi (6.9 km) from Fussalmexpress Ski Lift and 4.9 mi (7.9 km) from Ebenfeldexpress Ski Lift.
Make yourself at home in one of the 17 guestrooms featuring refrigerators. Your Select Comfort bed comes with premium bedding. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Childcare
Transportation services
Check-in and check-out
Check-in from
3:00 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
No elevators
Professional property host/manager
Free onsite COVID-19 testing (Antigen/Rapid) is available
Property does not require health documentation at check-in
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.60 per person, per night
We have included all charges provided to us by the property.
-
You need to know
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 8 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - ATU 74802957
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
-
Spoken Language
German
English
French
Nearby attractions
Krummbach X-Press Ski Lift
3.7 km / 2.3 mi
Fussalmexpress Ski Lift
4.4 km / 2.7 mi
Krummbach Ski Lift
4.4 km / 2.7 mi
Ebenfeldexpress Ski Lift
4.4 km / 2.7 mi
Gerlos Pass
9 km / 5.6 mi
Dorfbahn 1
10.5 km / 6.5 mi
Dorf 1 Ski Lift
10.5 km / 6.5 mi
Sonnwendkopf Ski Lift
10.6 km / 6.6 mi
Stoanmandl Ski Lift
10.8 km / 6.7 mi
Plattenkogel Ski Lift
12.1 km / 7.5 mi
Plattenkogel X-Press Ski Lift
12.2 km / 7.6 mi
Teufeltal Ski Lift
12.8 km / 7.9 mi
Dorfbahn 2
13 km / 8.1 mi
Duxer-6er Bubble Ski Lift
13.1 km / 8.1 mi
Duxeralm Ski Lift
13.5 km / 8.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 17
- hotel
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Bicycle hire service
- Fireplace
- Lift access
- Shop
- Garden
- Terrace
Show 21 more facilities & services
- Bicycle storage
- Newspapers
- Luggage room
- Ski storage
- Bar
- Children playground
- Sauna
- Steam bath
- Spa treatments
- Hairdressing salon
- Breakfast
- Breakfast buffet
- Snacks
- Non-smoking establishment
- Minimum check-in age: 18
- Canoeing
- Pedal boating
- Squash
- Cycling / mountain biking
- Mini golf
- Ski pass
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlpenherz
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE COMFORTDOUBLE • COMFORTDBL.OM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlpenherz
DOUBLE COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: DBL.OM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CLASSIC MOUNTAIN VIEWDOUBLE • CLASSIC MOUNTAIN VIEWDBL.AS-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlpenherz
DOUBLE CLASSIC MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLASSIC MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.AS-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR MOUNTAIN VIEWDOUBLE • SUPERIOR MOUNTAIN VIEWDBL.SU-VN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAlpenherz
DOUBLE SUPERIOR MOUNTAIN VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR MOUNTAIN VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-VN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Alpenherz
50
reviews shown
Maarten
10/10, amazing hotel and staff
Shahzad
The best service and hospitality.
David
Had a fantastic stay here. Extremely friendly and wonderful staff.
John
Worth a visit !!!!
This has to be one of the most under sold hotels. The quality of the hotel and owner were beyond our expectations. For me it over achieved it's 4x rating, with the quality of the accommodation and service offered. It should be noted that there was ample free parking at the front of the hotel which had not been mentioned in the write up, nor had the fact that Breakfast was also offered within the standard price and this again was exceptional.
Christopher
Excellent Stay
Absolutely beautiful place, wonderful super friendly people, everyone with the smile. The most comfortable bed ever with the best pillows in the world! Thank you for your lovely place and excellent experience! We would love to come back again and again! The surrounding place has a small village feel with local shops and restaurants. We visited in the summer on our way through to Italy so only stopped one night.
Ian
Great Hotel all round
This was one of the nicest hotels we have stayed in for a very long time.
It was scrupulously clean, modern, with high quality fittings and a very comfortable bed, The owner was most helpful and pleasant and the breakfast excellent. We couldn’t fault this hotel in any way. (and the meals a few hundred metres along the road at a place called the Milchbar were also excellent and reasonably priced)
It was scrupulously clean, modern, with high quality fittings and a very comfortable bed, The owner was most helpful and pleasant and the breakfast excellent. We couldn’t fault this hotel in any way. (and the meals a few hundred metres along the road at a place called the Milchbar were also excellent and reasonably priced)
Verified traveler
Traditional Alpine hotel
Lovely clean hotel. Very spacious room. Excellent buffet breakfast. Good location.
Naresh
Gem of a hotel with an amazing river view
Amazing location, views, room decor, and service.
A little remote when I drove in the night but realized the value upon checkin, and much more once in the room and the next day.
Owner-operated hotel, he was so nice to even put a can of milk in the room as we were getting late to buy from a store, of course I had to pay for it the next day but the gesture of \"I will keep it in the room\" was enough.
Breakfast was good, with full service. Got a good amount of info about nearby waterfalls and the alpine drive from reception.
Make sure to spend some time around the hotel and a walk into the small town - it's beautiful.
A little remote when I drove in the night but realized the value upon checkin, and much more once in the room and the next day.
Owner-operated hotel, he was so nice to even put a can of milk in the room as we were getting late to buy from a store, of course I had to pay for it the next day but the gesture of \"I will keep it in the room\" was enough.
Breakfast was good, with full service. Got a good amount of info about nearby waterfalls and the alpine drive from reception.
Make sure to spend some time around the hotel and a walk into the small town - it's beautiful.
Verified traveler
We really enjoyed our stay at this hotel. We loved the ease of the check in process (we arrived late in the evening and this wasn’t an issue), the view from our room was stunning, and the staff were all excellent. We will certainly stay here in the future!
Verified traveler
It lived up to the positive expectation I formed when viewing its presentation at the time of booking.
Verified traveler
Great hotel, very clean, warm and quiet. The location is perfect and the breakfast was plentiful.
All that was missing was a manned bar on an evening for drinks..
All that was missing was a manned bar on an evening for drinks..
Ron
Nice and clean
Quiet nice family hotel. Great for skiing. Other than that a bit distant from Innsbruck.
Bastine
Very good stay
Verified traveler
Comfortable Bavarian Stay
Great stay! Comfortable. Bavarian. Awesome town. Totally walkable.
Carol and Bill
Alpine Glory!
Wonderful experience! The host was charming and very helpful in helping us find local sights and hikes. Highly recommend as a great value!
Anita
‘n Heerlijk schoon, warm en sfeervol hotel. Een zeer uitgebreid ontbijtbuffet. Qua ligging van de Dorfbahn, ongeveer 5 minuten lopen
Richard
Sehr schönes Hotel in guter Lage. Ideal um ein paar Tage auszuspannen. Typisch Tiroler Gastfreundschaft. Frühstück absolut ausreichend, für jeden was dabei. Wir kommen gerne wieder.
Jens
Sehr schönes, toll gelegenes und super sauberes Hotel mit sehr netten Gastgebern und leckerem Frühstück.
Ildiko
Straßenlärm
Sehr schönes und gepflegtes Hotel - leider die Zimmer zur Straße sehr laut!
Hartmut
Gut
Jeanette
Vår favoritplats!
Det finns skäl till att vi återkommer till denna underbara plats och hotell gång på gång. Vi har varit här sommartid. Fantastiskt trevligt värdpar som tar hand om sina gäster på bästa sätt. Tillsammans med sin trevliga personal ser de till att det alltid är rent, snyggt och fräscht. De har hjälpt till med förslag på olika vandrings och cykelleder som passar just oss. Frukosten är mycket bra i lugn och skön miljö. I närheten finns bra restauranger för lunch och middag. Efter en härlig dag med aktivitet i denna underbara omgivning är det skönt att bara få mysa på sitt rum och planera för nästa äventyr.
Eddie Chris
Fantastic hotel, nice and clean.
Fantastic hotel, nice and clean. Super service. Great breakfast. Absolutely recommendable.
Cornelia
Zimmer war sehr ruhig, gute Betten, tolles Frühstück
Stefaan
Ok hotel
Leuk hotel vriendelijke bediening jammer was geen water op de kamer wel tegen betaling gekregen dan ontbijtbuffet wat rap op
Wolfgang
Toller Wanderurlaub
Wunderbares Hotel mit gutem Frühstück in guter Lage.
Tim
Um uns wurde sich stets gekümmert und jede unserer Anfragen wurde schnell und zuvorkommend bearbeitet
Verified traveler
Mooi hotel op korte afstand van skiliften.
Zeer hartelijk ontvangen. Aardige eigenaar.
Goede locatie, fijne bedden.
Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Goede locatie, fijne bedden.
Mochten na het uitchecken auto nog even laten staan om nog een paar uurtjes te skieen.
Sascha
Eine tolle Unterkunft, in sehr guter Lage und sehr gutem Service. Mitarbeiter sind sehr freundlich und erfüllen jeden Wunsch. Gerne jederzeit wieder, sehr zu empfehlen.
Hanspeter
Freundlich in jeder Hinsicht. Sehr hilfsbereiter Chef. Saubere Zimmer. Kommen gerne wieder.
Bruno
Grosszügige schöne Zimmer, sehr freundliche und aufmerksame Gastgeber, tolles Frühstück
Flemming
Alpenherz ❤️
Super Hotel ❤️ et meget behageligt ophold venlig i mødekommende dejlig seng skøn morgenmad
Virkeligt et besøg vær 🥰😊
Virkeligt et besøg vær 🥰😊
Henrik
Roligt familie hotel i udkanten af Gerlos
Fantastisk rar og behagelig vært på dette lille hotel.
Peter Michael
Smukt Hotel
Smukt hotel med en venlig og hjælpsom vært. Super dejlig morgenmad, og dejlig seng. Håber ikke det er sidste gang vi besøger dette dejlige sted.
Birte Bay
Flot, rent og pænt hotel, helt i top. Meget fin og personlig betjening
Ligger centralt for gode Vandreture i den flotte natur
Ligger centralt for gode Vandreture i den flotte natur
Martin
Genieten in Gerlos
We hebben een heerlijke week gehad in het Alpenherz hotel Heel vriendelijk ontvangst waardoor je je gelijk thuis voelde . Het hotel was super schoon en de eigenaar deed er alles aan om het naar de zin te maken. Een echte aanrader op loopafstand van Gerlos en de kabelbanen
Mario
3 minuten lopen van skilift. Goed en uitgebreid ontbijt. Zeer schoon. Vriendelijk personeel.
Jens
Sehr zentral gelegenes familiäres Hotel
Wir haben dort drei Nächte mit unserer kleinen Tochter verbracht. Die Inhaber und das Personal waren alle außerordentlich freundlich und hilfsbereit. Wir kommen gerne wieder.
joop
Top
Prima vriendelijk personeel en perfect
Nicolas
Formidable
Super accueil, dévouement parfait de l'ensemble du personnel, notamment lors de l'arrivée vu mes problématiques liées à la réservation. Tout a été parfait, du début jusqu'à la fin du séjour. À recommander sans soucis.
Florian
Wir waren kurzfristig im August im Alpenherz und hatten eine schöne, sehr angenehme Zeit. Das Hotel, unser Zimmer, das Frühstück sowie die Gastgeber sind ohne weiteres empfehlenswert und man fühlt sich sehr willkommen.
Erholsame Tage in einer schönen Landschaft.
Erholsame Tage in einer schönen Landschaft.
Elina
Kokemisen arvoinen
Erittäin ystävällinen henkilökunta, huippu aamiainen, mukava huone ja upea ympäristö.
Clemens
Eine wunderbare Unterkunft mit familiären Flair. Auch die Vorabinformation über eine Straßensperre fand ich sehr hilfreich. Gerne wieder
Aldwin
Hele mooi traditioneel hotel, mooie grote verzorgde kamer en heel erg vriendelijk en behulpzaam! Omgeving is schitterend
Gösta
En uppmärksam värd på Hotell Alpenherz
Gerlos är ett fantastiskt område i Zillertalområdet. Hotell Alpenherz med en värd, som i proaktiv anda tipsade oss om utflykts- och vandrings- mål samt underhållning, som vi hann uppleva på vår genomresa. Vi finner det värt att besöka igen under flera dagar.
Anna-Karin
Overpriced in comparison to other stays
Christiane
Schönes verlängertes Wochenende
Wir waren mit unseren Freunde da. Es war ein wunderschönes, geselliges Wochenende. Das Hotel liegt schön und man hat von da alle Möglichkeiten für Unternehmungen. Gerne wiederö
Verified traveler
Very good hotel, nice breakfast, convenient location, beautiful view from a window
Verified traveler
Sehr schönes u. gemütliches Hotel.
Sehr schönes und gemütliches Hotel.
Ruhige und tolle Lage, auch als Ausgangspunkt um nach kurzer Fahrt mit dem Auto das Zillertal zu erkunden (wandern, biken u. genießen).
super Team und fantastisches Frühstücksbuffet.
Auch die Corona-Massnahmen sind tadellos umgesetzt.
Ruhige und tolle Lage, auch als Ausgangspunkt um nach kurzer Fahrt mit dem Auto das Zillertal zu erkunden (wandern, biken u. genießen).
super Team und fantastisches Frühstücksbuffet.
Auch die Corona-Massnahmen sind tadellos umgesetzt.
Matthias
Tolles Hotel in super Lage
Unser Aufenthalt war sehr angenehm, tolles Team, super Frühstück, und das Zimmer Bergblick war ebenso fantastisch. Auch die Corona-Regeln sind super umgesetzt und das Zimmer sehr sauber. Gerade weil das Wetter nicht so super war, haben wir das Hotel doppelt genossen.
Verified traveler
Was gezellig top locatie. Eigenaar een beetje autistisch maar verder was het echt top
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Alpenherz
71 hotel photos
