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Sentido alpenhotel Kaiserfels

Austrian Alps · Austria

Winkl-Schattseite, 6bView location

9.0/10Excellent134 Reviews
Cleanliness9.4/109.4
Service9.0/109.0
Comfort8.8/108.8
Condition9.2/109.2
Neighborhood8.6/108.6
Amenities9.2/109.2
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  • Sustainability certification
  • Hotels with spa
  • Ski hotels
  • Sport hotels
  • Family hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sentido alpenhotel Kaiserfels

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

The complimentary ski shuttle makes getting to the slopes a breeze. You can enjoy a meal at Kaiserfels serving the guests of Sentido alpenhotel Kaiserfels, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.

A complimentary buffet breakfast is served daily from 7 AM to 10 AM. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

Stay in one of 130 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios.

Read more about this hotelShow less

With a stay at alpenhotel Kaiserfels in Sankt Johann in Tirol, you'll be 6.6 mi (10.7 km) from Fieberbrunn Cable Car and 8.3 mi (13.4 km) from Hahnenkamm Cable Car. This family-friendly hotel is 11.1 mi (17.8 km) from Kitzbueheler Horn Ski Area.

Stay in one of 130 guestrooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Featured amenities include multilingual staff, luggage storage, and laundry facilities.

Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Childcare
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Travelife Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: EUR 2.60 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 6:30 AM - 11:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Pet fee: EUR 30 per pet, per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Bulgarian

    Greek

    English

    French

    Romanian

    Hungarian

    Spanish

Nearby attractions

St. Johanner Bergbahnen 2.1 km / 1.3 mi
Panorama Badewelt 2.4 km / 1.5 mi
Jodlalm Ski Lift 2.6 km / 1.6 mi
Bauernpenzing Ski Lift 7.5 km / 4.7 mi
Raintal Ski Lift 7.7 km / 4.8 mi
Pillerseetal 7.9 km / 4.9 mi
Freizeitpark Familienland 10.2 km / 6.3 mi
Fieberbrunn Cable Car 10.7 km / 6.6 mi
Brixental 10.9 km / 6.8 mi
Buchsteinwand Cable Car 11.7 km / 7.3 mi
Astberg Ski Lift 11.9 km / 7.4 mi
Ellmau Ski Resort and Village 12.2 km / 7.5 mi
Astbergbahn 12.2 km / 7.6 mi
Kitzbueheler Horn Cable Car 12.4 km / 7.7 mi
Ganslern Ski Lift 13.1 km / 8.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2014
  • Year of most recent renovation: 2014
  • Total number of rooms: 130
  • Single rooms: 5
  • Double rooms: 114
  • Junior suites: 10
  • Suites: 1
  • Executive rooms: 9
  • Accessible rooms: 2
  • hotel
  • American Express
  • EC
Show 75 more facilities & services
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Ski slopes
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Airport Shuttle
  • Laundry service
  • Medical service
  • Bicycle hire service
  • Babysitting serviceExtra charge
  • Multilingual staff
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Terrace
  • Bicycle storage
  • Concierge
  • Sun terrace
  • Gym
  • Newspapers
  • Luggage room
  • Ski storage
  • Bar
  • Restaurant
  • Highchairs
  • Show cooking
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • Game room
  • Sauna
  • Steam bath
  • MassageExtra charge
  • Spa treatments
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Travelife for Accommodation
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Early bird breakfast
  • À la carte lunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • Half board without drinks
  • Full board with drinks
  • All inclusive without drinks
  • Special dietary options
  • Gluten-free meals
  • Vegetarian meal
  • Snacks
  • LGTBIQ friendly
  • Non-smoking establishment
  • Canoeing
  • Fitness
  • Archery
  • Cycling / mountain biking
  • Golf
  • Snowboarding
  • SkiingExtra charge
  • Ski pass
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE CAPACITY 3JUNIOR SUITE • CAPACITY 3JSU.C3

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    JUNIOR SUITE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH BALCONYDOUBLE • SUPERIOR WITH BALCONYDBL.BL-SU

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    DOUBLE SUPERIOR WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE EXECUTIVEJUNIOR SUITE • EXECUTIVEJSU.EJ-1

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    JUNIOR SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM QUEEN SIZE BEDFAMILY ROOM • QUEEN SIZE BEDFAM.QN

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    FAMILY ROOM QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ-1

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    DOUBLE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE QUEEN SIZE BEDJUNIOR SUITE • QUEEN SIZE BEDJSU.QN

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    JUNIOR SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE EXECUTIVE QUEEN BEDJUNIOR SUITE • EXECUTIVE QUEEN BEDJSU.EJ-QN

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    JUNIOR SUITE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDROOMSFAMILY ROOM • TWO BEDROOMSFAM.B2

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    FAMILY ROOM TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 3DOUBLE • CAPACITY 3DBL.C3

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    DOUBLE CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room EXECUTIVERoom • EXECUTIVEROO.EJ

    Photos are not available for this room type.

    Sentido alpenhotel Kaiserfels

    Room EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sentido alpenhotel Kaiserfels

9.0
Excellent
134 Reviews
Cleanliness
9.4 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
9.2 /10
Neighborhood
8.6 /10
Amenities
9.2 /10
50 reviews shown
10/10
Exceptional
29 Apr 2026
Martin
Alles war top. Super freundlich. Klasse Frühstück. Wellnessbereich sehr gut.
Friends_and_family Family
6/10
Pleasant
29 Jan 2026
James Brian
The room was very clean, the location was incredible, and the staff were consistently friendly and extremely helpful. Both breakfast and dinner were excellent - plenty of variety, great quality, and meals we genuinely looked forward to each day.

Unfortunately, we weren’t able to enjoy the sauna, pool, or gym facilities, as they closed at 9:00 pm. Given our daily schedule, a later closing time (even 10:00 pm) would have made a big difference.

We would have gladly given this hotel a full five stars; however, the sleeping arrangement was disappointing. The “queen” bed advertised was actually two twin beds pushed together, which created a noticeable and uncomfortable seam down the middle. In addition, the sheets and blankets were also twin-sized, requiring separate bedding for m wife and I. This made it difficult and uncomfortable to sleep together under the same covers.

Overall, a wonderful hotel in many ways, but the bed setup significantly impacted our comfort during the stay.
Leisure Partner
2/10
Poor
04 Feb 2025
Bahattin Selman
The only good thing is if you go with family and try to stay in all the time then it is cool . They give you only specific table to sit town you have no right to choose and surprisingly got charged for service fee which they didn’t even clean my room
Leisure Self
8/10
Excellent
27 Feb 2022
Denis

Great holiday nice hotel.

Food excellent, location good but out of town. Rooms comfortable, almost all staff extremely friendly.
Friends_and_family Family
10/10
Exceptional
27 Feb 2022
Toby
Great location right by skischool and lifts. Rockbar Nextdoor was perfect for lunch.

Lovely pool area.

We were half board which I would recommend.

Would return.
Leisure Family
10/10
Exceptional
24 Feb 2022
Sharon

Skiing in St Johann

We had an excellent stay at the Sentido. Location for skiing was perfect. Rooms were very bright and comfortable and extra pillows and a kettle were provided immediately upon request. All staff were fantastic. Although the spa area is amazing you need to be very comfortable with stripping off - not for us unfortunately so we therefore felt we missed out. Everyone was naked inside and out of the steam and sauna. I appreciate that this is the way, however, there was no option to stay in you bathers.
Friends_and_family Family
8/10
Excellent
23 Jan 2020
Verified traveler
Property is modern and extremely clean. Staff are super friendly and service is excellent. Food setup excellent too. We have come to this hotel the last 3 years for skiing and love it. This year there was a large corporate group staying at hotel, and were loud until the early hours of next day which was frustrating as family found it difficult to sleep until noise stopped. Not our normal experience and I’d say unusual for hotel.
Leisure Family
2/10
Poor
21 Sep 2019
Domenech
I am extremely disappointed, to say the least in regards to not being able to get a refund for the days not used due to an emergency that your night clerk is totally aware of and confirm the situation. This situation was totally out of our control and should be taken into consideration. I expected from such a reputable hotel that they would make an exception to their rules in this case.
Leisure Family
8/10
Excellent
24 Jun 2019
Verified traveler

Nice stay if you get it at the right price.

Hotel nicely decorated. Minimalist feel with washed woods, tasteful fabrics and nice linen. Staff friendly and food (buffet style) offered a reasonable choice for dinner and breakfast.

We had a junior suite (501) on the exec level. It was nice with a large balcony and floor to ceiling windows. When sitting on your bed, a nice view across the roof of the hotel to the mountain opposite the ski slope. Bed super comfy and soft good quality robes too.

Now to the small points worth noting: Didn’t have nice complimentary toiletries which you come to expect in a 4 star hotel. Only squeezy wall mounted bottle. Also no air con that we could discern. Not a problem for us as cool outside but I can imagine it getting stifling in the summer. Didn’t really think the extra for exec level worth it. The complimentary things were limited in the lounge and the mini only stocks soft drinks and a couple of beers. Being high is nice but we were on 5th floor and our balcony looked out across the roof top of the 4th floor and the car park.

Didn’t try the other amenities of the hotel which could have warranted the price we paid for the room.

Partner
10/10
Exceptional
05 Jun 2019
Verified traveler
Enjoyed our stay. Beds were good, food was delicious. Our only gripe would be the pillows. For us they were too soft.
Friends_and_family Partner
10/10
Exceptional
20 Mar 2019
Verified traveler
Right at the bottom of the hill, beside the gondola. Beautiful pool, sauna and gym facilities.
Leisure Self
10/10
Exceptional
10 Jun 2018
Jessica

St Johann, June 2018

Great hotel, very clean and modern. Food was buffet style morning and evening and had a excellent selection of varied food every night. Will definitely be returning. Location was excellent for exploring the Tirol and was always a pleasure to come back at the end of a day.
Partner
10/10
Exceptional
23 Jan 2018
alison

Fantastic position to ski to the door and gondola

Wonderful stay. perfect position for the slopes. Lovely swimming pool but a bit on the chilli side after a cold ski day
10/10
Exceptional
12 Jul 2026
Christina Louise
Pænt værelse, flotte omgivelser
Friends_and_family Family
10/10
Exceptional
01 Jun 2026
Antonio Rafael
Super, wir hatten einfach eine sehr gute Zeit als Familie in diesem Hotel.
Der Hotel hat mehr als genug Parkplätze, so eine Sorge weniger.
Das Personal ist sehr nett. Sie haben uns viel geholfen. Echt nette Leute.
Das Zimmer was sauber und groß genug für die 3 von uns. Der Balkon was sehr groß und die Aussicht wunderbar.
5 Sterne, auf jeden Fall bekommen sie wegen des Essens. Echt lecker und es gab neue Sachen jeden Tag.
Der Pool (und Area) war auch relativ groß (15 x 7 x 1,4 Meter). Vormittag war es ruhig und an Nachmittag gab es mehr Familien.
Das Hotel ist auch ein paar Meter weg von schönen Wanderrouten.
Vielen Dank und hoffentlich, bis nächstes Jahr.
Family_with_children
8/10
Excellent
05 May 2026
Tanja
Alles wie gesagt prima nur ein Schuhlöffel fehlt im Zimmer sowie kleiner Stuhl im Bad für ältere Menschen. Auch im Schwimmbad alles in bis auf einen Handlauf für ältere Menschen in das Wasser wäre top!!!
Friends_and_family Family
8/10
Excellent
25 Jan 2026
christian
Personal freundlich
Leisure Friends
8/10
Excellent
15 Dec 2025
Yvonne
Großes Zimmer, gutes Bett, kein Lärm, sehr freundliches Personal, perfekte Lage am Skilift, gute Auswahl beim Essen,
Pool könnte etwas wärmer sein,
Leisure Friends
10/10
Exceptional
04 Nov 2025
Gerlind
Wir hatten einen schönen Aufenthalt
Leisure Family
10/10
Exceptional
12 Oct 2025
Daniel
Das Essen war Weltklasse. Unglaublich große Auswahl an verschiedensten Speisen. Die Zimmer waren sehr sauber und ruhig.
4/10
Poor
19 Sep 2025
Hans Werner
Auf der Durchreise für 1 Nacht.
Positiv: Qualität des Speiseangebot war sehr gut, PP zur Genüge vorhanden, Personal freundlich.
Negativ: Check In, umständlich, Wartezeit - bis wir von einem Mitarbeiter einen Tisch zugewiesen erhalten haben - ca. 10 Minuten,
der Waschbecken Wasserhahn (Zimmer 101) Ist soweit blockiert, dass nur eine Volldruckeinstellung möglich ist, ein absolutes Novum für uns war auf der Rechnung die automatische Tip-Verrechnung. Somit war unsere Handtip Abgabe ein Doppe-Tip! Das Check Out Prozedere war eine Zumutung. Wartezeit beinahe 15 Minuten, da sich die einzige Rezeption Angestellte in einer endlosen Diskussion mit anderen Abreisenden (inkl. Sonder Wünschen für Gruppenreservationen verstrickte). Die Person im Hinterraum fand es nicht nötig einen Kurzeinsatz, für einen Kurz Chech Out inkl. Rechnungs Erstellung bei uns zu realisieren. Umso ärgerlicher für uns, da noch eine fünfstündige Autoweiterfahrt bevor stand.
Hier besteht sicher noch Verbesserung Potential.
MfG. H.W. Maier
10/10
Exceptional
16 Aug 2025
Samuel
Ruhiges Hotel, etwas außerhalb vom Ort.
Ab zwei Übernachtungen ist die Gondelkarte für St. Johann inklusive.
Leisure Partner
10/10
Exceptional
23 Jun 2025
camilla

Riktigt fint hotell

Helt fantastiskt hotell, bra service. Vi hade halvpension vilket vi kan rekommenderas- jättefin buffé, med variation varje kväll. Riktigt fin frukost. Fabulös utsikt över bergen.
Nära in till byn Sankt Johann, en promenad på ca 15min.
Finns cyckeluthyrning på hotellet. Obs den är stängd på söndagar.
Partner
8/10
Excellent
23 Apr 2025
Hans-Ulrich

Top Hotel sehr freundlich

Alle waren sehr bemüht und freundlich. Tolle Auswahl an Essen sowohl am Morgen wie Abends.
Friends_and_family Family
10/10
Exceptional
04 Nov 2024
Rüdiger
Die Auswahl beim Frühstück war wirklich super, auch das Abendessen war sehr vielfältig. Den Saunabereich haben wir sehr genossen. Die Zimmer waren nachts sehr warm und ein lüften war leider nicht möglich, da starker Güllegeruch von den Wiesen rein kam. Leider war an einer Nacht eine Party bei der nebenan befindlichen Rockbar, welche bis 4 Uhr morgens anhielt. Aber das Hotel an sich ist sehr schick und modern eingerichtet.
Leisure Partner
8/10
Excellent
01 Nov 2024
Sandra
Preis Leistung passt wunderbar!
Leisure Partner
8/10
Excellent
30 Oct 2024
Stefan
Das Hotel ist ruhig am Ortsrand und direkt am Skihang gelegen. Vom Zimmer hatten wir einen herrlichen Blick auf die Berge. Das Personal war sehr nett und freundlich. Das Zimmer war groß und das Bad sauber. Der Wellness/Spa Bereich ist schön groß und bietet viele Möglichkeiten. Sehr schön ist auch der kleine Spielplatz direkt am Hotel. Außerdem gibt es genügend kostenlose Parkplätze direkt vor dem Hotel.

Was uns sehr verwundert hat, ist das Verhalten einiger Hotelgäste. So haben wir nach dem Ein-Checken auf dem Zimmer festgestellt, dass es nur Bademäntel für uns Erwachsene gab, aber keine für die Kinder. Auf unsere Rückfrage, sagte uns das Personal, dass sie kaum noch Kinder-Bademäntel haben, weil die ständig gestohlen werden...
Im Sauna Bereich lag eine benutzte Pampers Windel einfach so auf dem Fussboden.
Obwohl dies nicht erlaubt ist laut Hotel, sind morgens trotzdem Hotelgäste mit Badelatschen zum Frühstück gekommen.
Am zweiten Abend war der Pool quasi nicht benutzbar, weil Kinder von allen Richtungen in den Pool gesprungen sind und die Eltern waren offensichtlich nicht da.

Ein paar Verbesserungsvorschläge:
- Für die Kinder gab es jeden Abend Fischstäbchen mit Pommes oder Nudeln mit Tomaten/Bolognese Sauce. Ein bisschen mehr Abwechslung wäre toll.
- Wir fanden es im Zimmer sehr warm und es gibt keine Möglichkeit, die Temperatur / Klimatisierung im Zimmer zu regeln.
- Wir machen oft in Österreich Urlaub und im Sentido gab es zum ersten Mal kein Abschiedsgeschenk



Leisure Family
10/10
Exceptional
03 Aug 2024
Joni
.
Leisure Partner
10/10
Exceptional
03 Nov 2023
Robert
Die Unterkunft kann man nur weiterempfehlen!
Leisure Partner
10/10
Exceptional
31 Jul 2023
Stephan
Ich war jetzt zum dritten mal in diesem Hotel. Der Aufenthalt war wie immer außergewöhnlich.
Leisure Self
8/10
Excellent
19 Jan 2023
Peter

Winterferien in St. Johann

Das Alpenhotel Kaiserfels ist ideal für Skianfänger und deren Begleitung gelegen. Der Wellness Bereich überzeugt!
Friends_and_family Friends
8/10
Excellent
06 Nov 2022
Simone
Insgesamt hat es uns sehr gut gefallen. Es gab eine sehr große Auswahl beim Frühstück und Abendessen. Auch der Wellnessbereich war sauber und wir konnten zwischen verschiedenen Saunen wählen. Punktabzug gibt es leider für die Sauberkeit des Zimmers. Es lagen kleine Glasscherben auf dem Boden, in die meine Begleitung getreten ist. Nachdem wir aber an der Rezeption Bescheid gegeben hatten, wurde unser Zimmer nochmal gereinigt und alles war gut.
Leisure Family
10/10
Exceptional
12 Feb 2022
Allan

5 stjerner her🌟🌟🌟🌟

Det er et fantastisk dejligt sted og kan kun anbefales. Service, mad og renlighed er helt i top.
Skal vi sige noget negativt, er der for varmt i restauranten og baren.
Stedet skal få vores bedste anbefaling
Friends_and_family Family
10/10
Exceptional
30 Sep 2021
Jürgen
Unglaublich vielfältiges und qualitativ hochwertiges Frühstücks- und Abendbuffet !
Leisure Partner
10/10
Exceptional
04 Jul 2021
Verified traveler
Schön, dass wir spontan unseren Aufenthalt verlängern könnten!
Leisure Partner
10/10
Exceptional
14 Oct 2020
Michael
Es war vom Anfang bis zur Abreise alles super gut.
Leisure Partner
10/10
Exceptional
03 Aug 2020
Verified traveler

Top Familien-Alpenhotel

Sehr schönes Hotel. Sehr gutes Abendessen, v.a. für Kinder ist immer was leckeres dabei. Sehr sehr freundliches Personal - wir kommen gerne wieder!
Friends_and_family Family
8/10
Excellent
31 Jul 2020
Verified traveler
Wir hatten ein Zimmer im Neubau. Dieses war sehr schön, jedoch könnten die Betten bequemer sein. Für mich fühlte sich das an wie Zustellbetten.

Das Essen war sehr sehr lecker, der Service im Restaurant ausgezeichnet. Vor allem der Restaurantleiter fiel uns absolut positiv auf.
An der Rezeption könnte man etwas freundlicher sein.

Das Schwimmbad war schön, allerdings könnten auch hier die Liegestühle bequemer sein.
Leisure Partner
10/10
Exceptional
23 Jul 2020
Verified traveler
außerordentlich freundliches Personal, saubere und ruhige Lage, hervorragendes Essen
Leisure Partner
8/10
Excellent
21 Jan 2020
Verified traveler
Mit dem Personal im speisebereich waren wir sehr zufrieden, vor allem Elisabeth, sie ist eine Bedingung wie man es sich vorstellt u mitunter ein grund noch mal im kaiserfels unterzukommen.

Essen spitze, Riesenauswahl sowohl am Morgen als auch am Abend, super warme Teller! Perfekt!

Von der Dame an der Rezeption waren wir total enttäuscht, sowas von unfreundlich u forsch

In den ruheräumen im saunabereich hat uns das nötige licht zum lesen gefehlt, nur kl leseläuchten die jeder selber steuern kann wären unbedingt nötig!! ausserdem blickt man nur auf kellerwände

Lage zum schilift spitze
Leisure Partner
6/10
Pleasant
05 Jan 2020
Verified traveler
Su omnoho lepsie hotely v tejto oblasti..Kvantita na ukor kvality..Personal bol o.k,..Zatial jeden z najslabsich hotelov v akych sme v Alpach boli..Lyzovanie bolo super,lanovka hned pri hotelovom komplexe je na nezaplatenie..aspon nieco..i
Friends_and_family Family
10/10
Exceptional
30 Dec 2019
Verified traveler
Die Lage direkt am Lift ist hervorragend. Leider kein Abendprogramm. Nur ab und zu eine Abendunterhaltung wäre schön, da es ziemlich weit ist bis zum Zentrum
Leisure Family
10/10
Exceptional
13 Dec 2019
Verified traveler
Das ganze Hotel ist einfach nur Top. Alle Mitarbeiter waren stets freundlich. Die Auswahl beim Frühstück und Abendessen war reichhaltig und das Essen hat super geschmeckt.
6/10
Pleasant
01 Nov 2019
M
Nirgendwo ein Hinweis, dass die Sauna bei schönem Wetter erst ab 17 Uhr öffnet. Aufgepasst bei Buchungen für ein Wellnesswochenende. Steht nirgendwo als Information. Das bekommt man erst im Hotel gesagt.
Leisure Partner
10/10
Exceptional
16 Oct 2019
Martin

Tolles Hotel in guter Lage

Es war ein sehr angenehmer Aufenthalt. Wir waren im neueren Teil des Hotels untergebracht, echt super. Service war sehr gut und immer bemüht auf die Wünsche einzugehen. Das Essen war sehr sehr gut und lecker.
Der SPA-Bereich ist gut, vielleicht noch etwas ausbaufähig (Düfte in den Saunen), ggf. Aufgüsse.
Alles in allem ein sehr schöner Aufenthalt.
Wir waren immer wieder auf Fahrradtour unterwegs, das Hotel hat dazu eine gute Ausgangslage.
Partner
10/10
Exceptional
28 Sep 2019
Michael

Sehr schönes Hotel in sehr ruhiger Lage

Es ist ein wunderbares Hotel bei dem es sich auch bei schlechtem Wetter ganz wunderbar ist. Nur die Matratzen könnten etwas weichet sein
Partner
10/10
Exceptional
22 Sep 2019
Verified traveler
Ich bin in diesem Hotel schon das 3.Mal und immer wieder sehr zufrieden , da hier auch unsere Fellnase herzlich willkommen ist . Ein herrliches Wetter und eine wunderschöne Landschaft haben diesen Kurzurlaub wieder einmal unvergesslich gemacht .
Leisure
10/10
Exceptional
22 Sep 2019
Verified traveler
Ich bin in diesem Hotel schön das 3. Mal und immer wieder sehr zufrieden . In diesem Hotel sind Zwei und Vierbeiner herzlich willkommen .
8/10
Excellent
08 Sep 2019
Verified traveler
Sehr schönes Alpenhotel , mit sehr nettem Ambiente und tollen Blick ! Das Essen war sehr gut und frisch zubereitet sowie reichhaltig. Leider gab es kein Massagetermin , da Donnerstag kein Personal im Hause war. Im Wellnessbereich war der Gast sehr auf sich Selbst angewiesen .
Leisure Partner
8/10
Excellent
20 Jul 2019
Abdulla
مايحتاج تسكنون فالمنطقه لانها بين زيلامسي وانسبروك
Family

Location & surroundings

Sentido alpenhotel Kaiserfels
Winkl-Schattseite, 6b, Sankt Johann In Tirol, Austria

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Sentido alpenhotel Kaiserfels

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