Name: Pavilion Hotel Wagga Wagga
Address: Kincaid Street, 22-30, Wagga Wagga, 2650, AU

8/10

Excellent

03 Aug 2026

Darlene

Room size was good. Safe and convenient parking with rear door access from the room to the car park spot. Good to have Netflix on tv. Central location within walking distance to clubs and cafes. Staff at reception were friendly and welcoming. On the negative side, the room was cold and the a/c unit took forever to warm up the room. The room had a spa bath but the spa jets weren’t working. The shower head was one of those hand held ones that was difficult to position and didn’t stay aimed where it was needed, and sprayed into the bathroom. Towels could also do with an upgrade as they were quite thin. Overall though, happy with stay.

4/10

Poor

31 Jul 2026

Kerri-Ann

Unclean and old

6/10

Pleasant

21 Jul 2026

Karl

Rooms getting a bit dated, my room had a horrible shower head that just wanted to to it's own thing...Lift was a bit fun as well...

Business

4/10

Poor

16 Jul 2026

david

shower didnt appear clean , and soap dispenser empty . Fridge had something brown left in it . staff at entrance were great...but place looks very tired and rooms felt dusty

Self

10/10

Exceptional

08 Jun 2026

Sabika

The Pavillion Hotel, is excellent value for money in a good location

Self

10/10

Exceptional

05 Jun 2026

Connor

Nice dining area under the tent

Partner

6/10

Pleasant

22 May 2026

Nicole

I stayed for 3 nights. Room was freezing and the heater didn't really work till midnight, my fridge also wasn't working and staying multiple days for work - I needed this to work. I had to throw out a fair bit of food as nothing was cold. Staff did fix this the next day though. Receptionist was very helpful. My shower head fell off and my plumbing skills at 6am come into play. Stains on the carpet and honestly my plates, cups and glasses you can just tell were only rinsed in the bathroom sink without being properly washed. I'd say this hotel has seen better days. Breakfast was super basic with what was there,no name brands on offer. it was very dark around the breakfast area - No care at all. I do not recommend this hotel. Im sure for a biggish town like Wagga, there would be far better options.

Self

4/10

Poor

16 May 2026

Craig

Didn’t look like the room was cleaned very well before our stay. Surfaces were sticky and there was still pizza in the microwave.
Refrigerator was broken, freezer door would not close.
There was no remote for the aircon/heater.
The room below us was constantly smoking on their balcony which stunk out out room even though our balcony door was closed.

Family_with_children

6/10

Pleasant

12 May 2026

Carolyn

Na

8/10

Excellent

06 May 2026

Chris

Comfortable room and excellent staff

Friends_and_family Friends

2/10

Poor

05 May 2026

David

.

6/10

Pleasant

18 Apr 2026

Lisa

Good location.. starting show its age but otherwise ok.. rooms aren't serviced during stay which i thought a bit unusual for the price!

Partner

8/10

Excellent

12 Apr 2026

Laura

Friendly, helpful staff prior to check in and throughout our stay. Clean, easily accessible room, with a very comfortable bed.

Partner

6/10

Pleasant

09 Mar 2026

Karl

The place looks and feel old. The room was pretty sparse and only just OK. Certainly nothing flash for 200 bucks a night.

They also put us right next to the side entrance where everyone banged both sorts walking through. They had a sign but no one looked at it. They should do something about after hours building access.

We normally stay at the Lawson Suites for the same price and it’s much nicer but it was booked out.

Breakfast was included, but don’t expect anything good, just cereal, some apples, juice and a kettle. All self serve. Not even a pod coffee machine.

I don’t think I will stay here again, maybe if it’s a lot cheaper and the last place in town.

6/10

Pleasant

08 Mar 2026

Matt

Hot water in the shower turned cold for a minute then came back to hot then to cold again. Breakfast was promised at 8am opening time 8.30am still not open. do not recommend this motel.

Partner

6/10

Pleasant

25 Feb 2026

Robert

Stayed there a long while ago & then it was probably one of the better places in town the crown has slipped somewhat!

Self

6/10

Pleasant

21 Feb 2026

Julianne

Great for the price

Friends

6/10

Pleasant

20 Feb 2026

Jessica

The room was clean and the staff were lovely but there is a strange sewer smell coming from the plug holes in the floor in the bathroom that was a little unpleasant and as there is no sink to wash dishes it would be great if the crockery could be refreshed especially for a week long stay

Business

10/10

Exceptional

12 Feb 2026

Rebecca

The bed was the 👌 best

8/10

Excellent

01 Feb 2026

John

Clean and tidy room, perfect for an overnight stay in Wagga.

Leisure Partner

8/10

Excellent

22 Jan 2026

Stanley

Clean room, comfortable.

Leisure Family

4/10

Poor

18 Jan 2026

SUZUNA

The floor was covered in dust and hair and the shower drain hadn't been cleaned of hair.
The bed sheets were not clean either. I felt uncomfortable even though I had booked the room for wedding preparations.

Partner

10/10

Exceptional

14 Jan 2026

Doug

Second visit and just as good as the first

Leisure

8/10

Excellent

02 Jan 2026

Milena

Clean and tidy room

Friends_and_family Family

8/10

Excellent

02 Jan 2026

Wendy

Clean and large room, good communication from the hotel due to late check-in on a public holiday, and easy check-out process.

Leisure Family

6/10

Pleasant

05 Dec 2025

Wesley

Room is pretty standard but good quality and good value. I have stayed here several times.

Business Self

6/10

Pleasant

30 Nov 2025

Chris

The property looks like it was once quite a market, but now appears to be a run of a mill motel. Arrived five minutes before reception closed to find it was closed anyway, the cards left for us.(2rooms) were mixed up. And staff had to return to give us the correct code to get our keys from the after hours box. Rooms were okay, however no soap or shampoo in the shower. This place would be much better with the right people running it. Suggest there are other options in the area at a similar price that would be a better choice.

Business Self

8/10

Excellent

22 Nov 2025

John

The room was clean and airy .staff were very helpfull

10/10

Exceptional

13 Nov 2025

Brett

Very Clean and comfortable

Business

8/10

Excellent

19 Oct 2025

Hayley

Clean room really comfy bed and linen but the first room I was put in had a REALLY old aircon unit that was taped up.. I turned it on and it didn't work properly I asked to be moved rooms which they did and was good and a newer unit was in this room, however there was no smart tv just a crappy old tv and this day n age everywhere should have smart TVs, also the tap dropped most the night in the shower and the tap from the bath sprayed everywhere when you had it on to run a bath... Carpark was very dirty with alcohol cans and rubbish about.. and the sliding door and glass door in my room weren't that secure,hanging on their last thread... It needs some maintenance and some love, I've stayed there many times before they need to do some work

Self

8/10

Excellent

30 Sep 2025

Richard

Very friendly staff, hotel was very quiet, and is very central to everything. The rooms are starting to look a little dated and in need of a refurb

8/10

Excellent

29 Sep 2025

Janelle

We stopped for one night, nice clean basic small older room, 1 Queen bed , 1 x single bed, bed was comfortable. Good location for walking distance to dinner options and town. Still quiet at night. Lower floor is next to car parking so early morning leavers probably a bit noisy for sleep in. But still great for a stopover. Didn’t get to use cafe as was closed in the time we were there. Friendly helpful staff. Would stay again.

Business Partner

6/10

Pleasant

28 Sep 2025

Bernadette

Room tap leaked, couldn’t turn off. We had no towels when we arrived. The constant banging of doors was disturbing when sleep was needed. But over all accommodation was ok.

Friends_and_family Family

6/10

Pleasant

14 Sep 2025

Regina

Good location.
Helpful staff upgraded us after our first night in a room with an unsafe shower setup for husband with mobility issues
Thin walls and noisy neighbours who chatted till 3 in the morning ruined my last night’s sleep.

Leisure Partner

8/10

Excellent

30 Aug 2025

James

Good place to stay except for the towels

This is a good, well equipped hotel room. However, please please please do not wash your towels with fabric softener. It was really hard to get dry after my shower.

Partner

8/10

Excellent

16 Aug 2025

Tom

A convenient location for us. Close to restaurants.

Leisure Partner

6/10

Pleasant

09 Jul 2025

Verified traveler

I was with a group of friends. We had 4 different rooms in total & had issues with 3 at check-in. Staff did accommodate us & fixed issues, but it certainly put a damper on the start of our weekend.

Friends_and_family Friends

8/10

Excellent

06 Jul 2025

Steve

Room needs a paint job
Limit lighting in the bathroom and no extractor fan either in the bathroom
But it was clean staff were nice

Leisure Partner

2/10

Poor

29 Jun 2025

Ash

Terrible experience. Look elsewhere.
No staff present for my entire stay. Yes it’s an older building but should be maintained better. Air conditioner Didn’t work. Thinks broken in room. Hair in the bathroom. Floors dirty.

Business Family_with_children

10/10

Exceptional

22 Jun 2025

Brock

I like the space and facilities all so the privacy being at the end of the corridor.
The open planning that looks ova the ground floor cafe and recreation

Leisure Self

2/10

Poor

08 Jun 2025

Phillip

Noisy and unclean. Would not be staying here again.

Leisure Family_with_children

4/10

Poor

08 Jun 2025

Debbie

Good location. No staff on site after 7. No dining on weekends, cold in common areas, black mould (lots) in shower and empty bottles of products.

Leisure Friends

2/10

Poor

27 Apr 2025

Andrew

I stayed from Thursday until the following Tuesday. During this time there was no hotel internet service available. When I asked about this the manager took what I felt was a combative tone. Telling me that it wasn’t the hotel’s responsibility, that most people hotspot their phone anyway and accusing me of instigating blame. I found the whole conversation unpleasant, felt the manager’s people skills were extremely lacking and avoided him for the remainder of my stay at the hotel.

6/10

Pleasant

27 Apr 2025

Cassandra

Motel under new management.
Apparently wotif let you book multiple people into a room with one bed.
Arrived for one child, 2 adults and one bed.
A late check in meant the motel was booked out. No trundles or anything available.
Initially told to take it up with wotif.
Staff worked to find us another room.
A room became available that we moved in to.
No breakfast etc. on site.
Room was clean, but very noisy.

Leisure Family

6/10

Pleasant

26 Apr 2025

Christina

Location was great. Lobby is stunning. Apart from that the rooms were run down and old. The place isn’t well maintained and for the price paid I was expecting more. The images are deceiving. Parking was good. It served its purpose for an overnight stop over, but would not stay here again. Perks of the place is that they do accept pet stays so I did see some furry friends.

Leisure Family_with_children

8/10

Excellent

23 Apr 2025

Michael

A bit dated but great location and very nice staff. Good breakfast and good servings. Good on site car park.

4/10

Poor

21 Apr 2025

Allan

Aircon not working in front bedroom of our ‘apartment’ and this has been a problem in all rooms we have stayed at here over the years. Sign over sink says clean up your own dishes or be fined $25 so this means anything you used was supposedly ‘cleaned’ by the previous guest - highly unlikely. Only had a couple of green and peppermint teabags, no black teas and used our own plastic travel mugs. No longer serves breakfast and no bar so property is dead. Taps dripping in bathroom, again an ongoing problem at this property.

8/10

Excellent

20 Apr 2025

Jodie

Well presented hotel in a central location.

6/10

Pleasant

06 Apr 2025

Scott

The bed was old and hard. Difficult time sleeping.

Leisure Partner

6/10

Pleasant

03 Apr 2025

Robert

Hard floors throughout - can hear every noise on the floor including the snoring in the next room. Mattress saggy. Overall just not up to what I have expected to get from a Mantra branded hotel. A bit tired. Think decent 3* country hotel

Business_and_leisure

10/10

Exceptional

02 Apr 2025

Rema

Very convenient

Business Family

10/10

Exceptional

29 Mar 2025

Janet

Very clean and comfortable rooms and it is dog friendly and very pleasant staff at this motel. Plenty of parking and located just behind main street of Wagga Wagga close to pubs, cafes and beautiful local parks.

Leisure

10/10

Exceptional

26 Mar 2025

Andrew

Great

Business Self

2/10

Poor

24 Mar 2025

Jongha

Very old. And the fridge was not working.

8/10

Excellent

09 Mar 2025

Mark

Service from staff is excellent. Would stay there again

6/10

Pleasant

07 Mar 2025

Stacey

Had a great stay, apart from the aircon in our room had a loud vibration noise every 5 minutes or so lasting about 30 seconds each time, too hot not to have aircon but not easily able to sleep with the noise

4/10

Poor

06 Mar 2025

Annette

Not enough cleaning staff. Our room wasn't cleaned during 3 nights stay. Not enough attention to paying customers. Terrible communication.

Leisure Partner

6/10

Pleasant

06 Mar 2025

Kim

The property was being renovated so there was lots of noise, mess and workman. At NO time were we advised that work was being conducted. We were told where the bar and cafe were but good luck getting to them with all the chairs piled up in front of them, Our room was not cleaned while we were there and the air conditioner made a noise every 5 minutes that kept us awake. With the work that was being conducted there were no safety precautions AT ALL. Very dangerous for guests. Considering the price we paid I am sure there are better value options in Wagga. Very disappointed.

2/10

Poor

03 Mar 2025

John

No breakfast facilities are available, uncomfortable bed,
taps leak. The room not the best, rust around the door frame. It was not a pleasant stay.

8/10

Excellent

02 Mar 2025

Emily

Great customer service, nice clean room. The shower didn’t hold in the hanger so had to hold it to use it, but all else
Was good.

Partner

10/10

Exceptional

01 Mar 2025

Julieanne

ok

6/10

Pleasant

28 Feb 2025

Cas

Cutlery - only one knife which was dirty.
Coffee - no coffee sachets
Very disappointing with the above.

Checkin - very nice gentleman on front desk, very accommodating and very pleasant. 10 stars for him

Business Partner

10/10

Exceptional

26 Feb 2025

Craig

It was good

Business

8/10

Excellent

25 Feb 2025

Suzanne

Perfect location in Wagga Wagga - easy to wander up the Main Street and surrounds. Easy drive to CSU which was the reason for the stay. On-site parking convenient. Stayed 3 nights, however room was not serviced despite putting the “service my room” notice on the door at 9:30am after first night and 8:30am after the 2nd night. Only disappointment in my stay.

Leisure Family

8/10

Excellent

19 Feb 2025

Barry

Convenient.

8/10

Excellent

17 Feb 2025

Brooke

Dirty and no staff on site when we arrived on a Saturday

Leisure Family

8/10

Excellent

16 Feb 2025

Deanna

Great service

Leisure Family_with_children

4/10

Poor

15 Feb 2025

David

All that glitters is not gold

The photos on hotels did not reflect the condition of the accommodation, broken furniture and TV’s in the parking area, staff rude and unwelcoming and all left at5 on the day of checkin leaving other guests looking for keys. WIFI not working and no one to fix it.

Friends_and_family Family

10/10

Exceptional

03 Feb 2025

Julian

100 % would stay again

Very nice hotel , perfect location. Close to shops, bars & Woolworths.

Friends_and_family Friends

10/10

Exceptional

02 Feb 2025

Pavel

Good

6/10

Pleasant

27 Jan 2025

Anthony

When we walked into the room, it had a horrible smell and there was no way we could stay but to the staff's credit they found us another room straight away, no questions asked.

10/10

Exceptional

24 Jan 2025

IVY

I liked everything about the mantra pavilion its clean & tidy customer service is really great the staff are really friendly and all the above

Leisure Partner

2/10

Poor

23 Jan 2025

Tanya

Staff helped, could be better.

This stay was part of a longer trip. Driving back from Adelaide to Canberra, The last overnight leg on a family road trip. 2 AD and 2Ch. We booked the 2 Bedroom Suite, it looks exactly the same as the images, it is a reasonable layout, a little strange, but perfectly functional.
Check in: was quick and simple, the staff were informative, professional, and helpful.
ISSUES: We had a couple of issues with our room that made our stay uncomfortable.
There is a sitting area, a mini kitchenette, the two bedrooms, toilet and tucked in with the toilet (like a secret room) is the shower.
Room: There are seperate reverse cycle aircon units in each space, all are seriously outdated and are in need of replacing. Our room had one remote control for all three units. None of which worked particularly well.
- The sitting area unit mounted towards the roof had a broken thermostat and was stuck on the coldest temperature. The fan function did not work. There was a loud, constant, and regular vibrating noise coming from the unit even when switched off (??), That noise could be heard from aircon unit inext door.
-Microwave had been burnt out beforehand. We tried to use and the burnt smell was very offensive and could be smelled down the hall & next mornin.
-There are no staff on site after 6 pm if there are any issues.
The hotel in a great location there are plenty of choices for somewhere to eat within walking distance, and there is plenty of onsite parking.
Recompense occurred.

Friends_and_family Family

10/10

Exceptional

22 Jan 2025

Kirsty

Room was lovely. Beds were comfortable.

Leisure Family

4/10

Poor

14 Jan 2025

Verified traveler

Very tired and smelly. Toilet had not been cleaned in ages. Curtains and furnishings were dirty.
Had l known they allowed dogs in rooms would not have booked.

Self

4/10

Poor

11 Jan 2025

Elek

The room was spacious and relatively well equipped.

However lighting for the kitchenette / dining area was extremely blunt, one switch for all lights: all or nothing. For the bedroom it was better but one of the lights did not function. The view was towards car parking.

Most disappointing was the check-in, which was handled as 'after hours' even though we arrived at 7pm. We were not informed about this, and both the website and the notice at the front entry indicate 'after hours' starting at 9pm. Then we had to go through a lengthy identification process to receive the code for the keys to a side door that looked like an emergency exit. It didn't seem that there was any staff on site, and the dining area/bar were closed.

Leisure Family

10/10

Exceptional

05 Jan 2025

Luke

Centrally located, close to bars and shops which was perfect for a short stay. Very friendly and helpful staff made us and our dog feel right at home. A must for dog owners 😊

Leisure Pet

8/10

Excellent

05 Jan 2025

Simon

There was not mention of the Pet fee of $50 when you book the hotel.
The main reason for using this hotel as it the only one that allows pets.. and makes the hotel price over $210 a night very expensive for Wagga

Leisure Pet

6/10

Pleasant

04 Jan 2025

Daniel

Na

Leisure Family

2/10

Poor

03 Jan 2025

Scott

Aircon pissed out water even while turned off, foul musty smell in the room when we got there.

Leisure Family

8/10

Excellent

02 Jan 2025

Michael

Breakfast staff were very nice

8/10

Excellent

02 Jan 2025

Haylee

Rooms were clean and tidy.

Leisure Partner

8/10

Excellent

01 Jan 2025

Harish

The room was very dated. Realized only on arrival that the room does not have a stovetop. Wasn’t easy to find this info while booking the hotel.

Friends_and_family Family

2/10

Poor

01 Jan 2025

Renee

The room was filthy broken doors broken exhaust fans burnt carpet marks

Leisure Partner

2/10

Poor

30 Dec 2024

SarahandJason

Needs maintenance, room was shabby, paint missing and chips in door frames, gaps and marks on vinyl flooring, water pressure and plumbing terrible. Toilet leaking and didn’t flush well. There was a razor from the last person in our shower so not sure if the shower had been cleaned.
Location was good and worker on the front desk was lovely and did what she could.
Wouldn’t stay again.
Not the way we wanted to finish our Christmas break with my elderly mother in law.

Leisure Family

6/10

Pleasant

29 Dec 2024

Tracie

Dirty shower, mould in shower, pets in rooms

6/10

Pleasant

29 Dec 2024

Jason

Bit run down from past years

10/10

Exceptional

23 Dec 2024

Laurence

The room was spacious. Reception staff were great. I left an item in my room on departure, they located it and put it aside for me to collect on my return.

Leisure Partner

10/10

Exceptional

22 Dec 2024

Ethan

Well maintained hotel and great that it was pet friendly. Convenient location and across from a nice and popular Italian restaurant. Within walking distance of Woolies which was handy.

Leisure Pet

6/10

Pleasant

12 Dec 2024

Brooke

Okay but a little overpriced

The hotel is starting to get a bit old and tired. Was comfortable enough, but was surprised at the cost relative to the quality of the room.

Self

8/10

Excellent

11 Dec 2024

Mick

Staff were friendly and helpful. The property was clean but the floor in the room was really average
It’s a floating timber floor and someone has either tried to unsuccessfully glue or fill joints or they had tape on them and not cleaned it properly after. Really makes the room look shabby

Leisure Family

2/10

Poor

09 Dec 2024

Robert

I wouldn’t stay here again

Booked through Hotels.com, received an email to say reception is manned until 7pm. Arrived at 6.40pm and no one on reception. Rang after hours number twice waited 20mins to get a room, asked for a refund and go elsewhere and was told I would have to sort that out with Hotels.com
Hallway carpet thread bare
Bed was awful
Heard every door close on other rooms

Business

10/10

Exceptional

03 Dec 2024

Gensuke

Nice and quiet place to stay

I arrived late at night due to prior appointment. Received SMS with an instruction to get the key from the safe which was nice and easy.
The room is spacious with all necessity in place where they should be. The building shows its age and time to refurbish some parts. Good place to stay in Wagga Wagga.

Business

8/10

Excellent

01 Dec 2024

Ellen

We liked the location of the hotel. It is an easy walk to cafes and restaurants. Our room was fairly spacious but it was unusual to not have a door leading into the bathroom - not the best at night when you want to put the light on but not disturb others.

Leisure Partner

2/10

Poor

30 Nov 2024

Bec

Staff smoking outside the FRONT DOOR on more than one occasion... so unprofessional. I will never stay here again.

6/10

Pleasant

30 Nov 2024

Brett

Getting tired,

Business Self

10/10

Exceptional

22 Nov 2024

Matt

Awesome view from toom.

Leisure Partner

8/10

Excellent

20 Nov 2024

Helen

Great lication

4/10

Poor

17 Nov 2024

Alan

No Staff

There was no staff The place was closed you had to ring to get your key like after hours
Had the wrong room number on the envelope the room didn’t exist
Took about 45 minutes to get thing sorted
No txt or phone call Last weekend I stayed there they rang me to find out were I was for I was running late This is the last time I will stay there There are places in Wagga for the same price and are better
It time for a makeover

Business

6/10

Pleasant

16 Nov 2024

Katrina

Average accommodation in the CBD of Wagga

Business