L'Hotel du Lac

100 reviews shown

10/10

Exceptional

12 Mar 2026

Debra

Nice accommodations. Helpful courteous staff.

Friends

10/10

Exceptional

09 Mar 2026

lisa

Very clean room, attentive staff/ shops nearby/excellent location in the heart of The Old Quarters. We came back here 3 times. They took VERY good care of us. 10/10

Family

10/10

Exceptional

09 Mar 2026

Frances

Great stay . Excellent staff and great location.

Partner

10/10

Exceptional

06 Mar 2026

William

Vey clean boutique style hotel right in the center of it all in old town. Very attentive staff and a wonderful buffet style breakfast every morning. There are menu items that are made to order for no extra charge. The rooms are very clean. The amenities in the room are great! I can’t say enough good things about the staff…if you have a need they do everything they can to help!

10/10

Exceptional

04 Mar 2026

Brian

Rooms were small but well kept and efficient. Breakfast had a nice variety of options and once again the staff was excellent. Super central to many locations in the Old quarter. The rooftop bar was nice.

10/10

Exceptional

04 Mar 2026

Josiah

Our stay at L’Hotel du Lac in Hanoi was wonderful from start to finish. From the moment we checked in until the day we left, the staff made us feel incredibly welcome. Everyone was super friendly, attentive, and always happy to help with anything we needed.

One thing we really appreciated was how easy it was to exchange money at the hotel. Since many of the shops and small vendors in the area only accept cash, this made things very convenient for exploring the neighborhood.

The location is fantastic. It’s just steps from Hoan Kiem Lake and surrounded by history, shopping, and amazing food options right outside the front door. It made it incredibly easy to walk everywhere and experience the energy of Hanoi.

We also loved the rooftop bar. It had a great atmosphere with plenty of drink options, and Tuesday night game night made it even more fun. Our room on the 12th floor was amazing, very clean, comfortable, and felt like a home away from home. The balcony gave us a great view of the city, which was a nice way to start or end the day.

The spa is open most of the day, which is great for travelers, though unfortunately we didn’t have enough time in our schedule to try it.

When it was time for us to leave, the staff truly went above and beyond. Several members of the team walked us out and even gave us a farewell gift, which was such a thoughtful touch.

We would absolutely stay here again and highly recommend L’Hotel du Lac to anyone visiting Hanoi.

Partner

10/10

Exceptional

02 Mar 2026

Mitchell

The room was clean, we were right in the heart of a lot of great activities to do and the staff was some of the kindest any hotel has to offer.

Partner

10/10

Exceptional

02 Mar 2026

Hong

Friendly and very helpful staffs, nice room and will stay again

10/10

Exceptional

02 Mar 2026

felicia

Room was clean, staff was friendly and attentive! We really enjoyed our stay!

Friends

10/10

Exceptional

28 Feb 2026

shelley

The hotel was clean and the rooms lovely but more importantly the staff was fabulous. They went out of their way to help and we’re always gracious and smiling.

Partner

10/10

Exceptional

27 Feb 2026

Ian

Great location, comfortable beds and wonderful, friendly and knowledgeable staff. I would definitely come back.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Sandra

The staff were fantastic. They were very kind, friendly, knowledgeable and helpful and made us feel welcomed every day. We enjoyed the variety of foods available each morning for breakfast with excellent service, and the location of the hotel was perfect for access to restaurants and local attractions. The spa services were also very good. We would be happy to stay there again.

10/10

Exceptional

25 Feb 2026

Sonia

The staff was really helpful and tended to all my requests! beautiful place too!

10/10

Exceptional

23 Feb 2026

Karen

Great staff. Very friendly and helpful

Partner

10/10

Exceptional

20 Feb 2026

Kachi Kaki

Very good hotel with a central location

10/10

Exceptional

20 Feb 2026

Nico

Staff were very nice, accommodating and anticipates are needs without even telling them. And they always greats you with a smile. Great experience. The buffet breakfast was delicious. Location was perfect right in the heart of Old Quarter District.

Family

10/10

Exceptional

15 Feb 2026

Kenneth

Excellent service, everyone was great from bell hop to front desk to concierge, special thanks to Chloe, Jolie and Louis. Suite was amazing . Overall A plus, will definitely come back again.

Leisure Partner

10/10

Exceptional

14 Feb 2026

This hotel is charming, unique and has a great breakfast buffet.

10/10

Exceptional

14 Feb 2026

Bruce

Great location….Staff were very helpful and freindly. Rooms were very generous and we had a lovely balcony.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Elizabeth

Clean room very courteous and helpful staff. Being a single female travelller they were very kind and made sure I was okay. Unnecessary but I was very touched by their care.
The breakfast was excellent, something for every taste essentially. Lots of fresh fruit.

10/10

Exceptional

09 Feb 2026

Mary Anne

Perfect location in the old quarter, beautiful bed and bedding, super quiet, great breakfasts and lovely rooftop bar and amazing staff. And it felt contemporary, cozy and Vietnamese all at once. Couldn’t ask for more.

Leisure Friends

10/10

Exceptional

09 Feb 2026

Dana

Great little hotel. Wonderful staff. Fantastic breakfast and location.

10/10

Exceptional

09 Feb 2026

Rudi

Staff are super friendly and accommodating! Our room has an internal window but still tucked in a very quiet location. Very clean and well decorated. Really loved the complimentary fruits.

I want to mention Jolie who has super nice during our check in and the way she explained the famous locations and also tips on buying the dried fruits…we really appreciated it.

This 4 star hotel feels like a 5 star for us! Would definitely recommend to family and friends. Next time we will come back to Hanoi, we will stay here!

Leisure Partner

10/10

Exceptional

07 Feb 2026

Sylvia

We recently stayed at L'Hotel and everyone was super warm, welcoming and nice. Excellent customer service from everyone especially Lily, Dulcie, Jolie and the gentlemen at the front desk. The hotel is a cute boutique hotel right in the middle of the old quarter. Location and service can't be beat!

Leisure Partner

10/10

Exceptional

05 Feb 2026

Aldrich

Friendly staff. Clean and up to date bathroom fixtures. Great location

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Trina

The people were so nice and helpful. Absolutely wonderful

10/10

Exceptional

30 Jan 2026

Scott

What a nice hotel in a great location. Staff were very attentive and friendly. Buffet breakfast was above average from my other experiences. Room was spotless and roomy. Would stay here again

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Mark

This place was amazing. They had the most helpful and courteous staff we have experienced anywhere in the world.

Partner

10/10

Exceptional

29 Jan 2026

Singh

Our stay was great in the Sunset Suite. We were greeted promptly and treated with kind hospitality. The reaccommodation for dining was spot on. The staff was truly amazing, and we will definitely stay again.

Leisure Partner

8/10

Excellent

26 Jan 2026

Wesley

Breakfast buffet was the highlight! The lobby was also beautiful and the staff was exceptional. The room itself was very average but did feel quiet.

Partner

10/10

Exceptional

25 Jan 2026

Dana

Clean, terrific staff, great location.

10/10

Exceptional

25 Jan 2026

Nathan

Staff was helpful and kind. Room was clean and stocked with amenities. 10/10 would stay again.

8/10

Excellent

23 Jan 2026

Tommy

Very friendly staff

Leisure Family

10/10

Exceptional

23 Jan 2026

Joseph

My favorite hotel in Vietnam. Location in Hanoi's old quarter is perfect for walking around and seeing the sights - it's only 5 minutes away from the lake with the temple and maybe 15 or so from the Hanoi beer street. Tons of shops in the area too. Rooms are clean, quiet and thoughtfully appointed. The staff are incredibly helpful and will bend over backwards for you also - Lily from the front desk gave me a thorough overview of the tour options for ha long bay and recommended one that was less crowded and more chill than the others, which was exactly what I was after.

Leisure Self

10/10

Exceptional

23 Jan 2026

Kieran

Really enjoyed my stay at the Hotel du Lac.
The location is excellent, right near the Ho Huan Kiem lake and Old Town attractions. The hotel inside is really nice, the breakfast is great and the service is genuinely good without being too smarmy or angling for tips. Modern but charactered inside. Sky bar on the top floor is also a real plus. Highly recommended

10/10

Exceptional

21 Jan 2026

Preeti

This place is excellent. We have stayed in many places but this one is excellent. All staff members are very courteous and always willing to assist as needed. Alice at breakfast was very attentive and remembered my choices from the day before! Louis at the front desk at reception gave us a very heartfelt send off. We wish all the very best and thank you for your hospitality.

Leisure Partner

10/10

Exceptional

21 Jan 2026

Mario

Great service, excellent throughout

10/10

Exceptional

17 Jan 2026

Erin

Perfect stay. Amazing staff, spa, and rooms.

10/10

Exceptional

13 Jan 2026

Joseph

Great location, really nice staff and pretty good breakfast.

10/10

Exceptional

13 Jan 2026

George

Authentic Hanoi boutique hotel in busy Old town part of Hanoi. Exciting, heavy duty urban location in the midst of super-bustling Hanoi

Leisure

10/10

Exceptional

12 Jan 2026

Roger

Took my family to Hanoi for the first time. Decor, design, and location of this hotel is amazing. Breakfast was good. I ate many hotel pho for breakfast while I was traveling in Vietnam. This is one of my favorite pho for breakfast

Leisure Family

10/10

Exceptional

12 Jan 2026

Christopher

We had a wonderful stay at Hotel du Lac in Hanoi and would happily give it 5/5 across the board. The hotel is in a great part of town—easy to explore, lively, and well located for food, cafes, and walking around.
The staff were genuinely warm and welcoming from the moment we arrived. Everyone was friendly, helpful, and made us feel right at home. We also used the spa services and were really impressed—the treatments were excellent and the value was fantastic compared to what you’d pay elsewhere.
Clean, comfortable, great service, and a relaxing place to come back to after busy days in Hanoi. We would absolutely stay here again and highly recommend it.

Partner

10/10

Exceptional

11 Jan 2026

Jan-Martin

L'Hotel du Lac was a real gem of a hotel in the old town Hanoi. Very close to super good restaurants and other attractions. The staff, tha includes every single soul that works at the hotel was super friendly and made sure you were comfortabke and happy. The rooms were very clean and well equipped. Now to the breakfast, this was he other highlight besides the room, a' la carte' and buffet included in the room, fantastic.
Highly recommended!!

Leisure Partner

10/10

Exceptional

10 Jan 2026

Nguyen

An excellent property in the heart of energetic Hanoi. Everyone at this hotel were professional and very courteous! Nice rooms with amenities and everything you need to enjoy the city life! Very accommodating staff all around!! 5 plus stars!

Leisure

8/10

Excellent

10 Jan 2026

chuong

Refilled the fruit plate inside the room. Bump gun hose can be more flexible. Loved the water pressure, rain shower is awesome. Bed was comfortable, pillows are very fluffy. Would stay here again.

Leisure Friends

10/10

Exceptional

09 Jan 2026

Kayla

Everything was absolutely amazing! The staff went above and beyond to make our honeymoon stay so special. Our spa treatment was wonderful and reasonably priced. Our room was clean, beautiful, and unique. We had the absolute best time!! :)

Leisure Partner

10/10

Exceptional

09 Jan 2026

Bridget

We had a fabulous stay at L’hotel du lac. The location was perfect. For being in the middle of where you want to be, our room was shockingly quiet. The room is not huge but it was very comfortable, everything we needed!
I would definitely stay there again and I will be recommend any friends visiting stay there too. Staff is lovely as well!

Leisure Partner

10/10

Exceptional

09 Jan 2026

Tung

Great stay, clean rooms and all of the staff are super friendly. The hotel is a small boutique hotel that has almost everything you need within walking distance. The only downside is that the restaurant is in the basement and there isn't really amenities. Would highly recommend this place.

Leisure Friends

10/10

Exceptional

08 Jan 2026

Andrei

Highly recommend

Friends_and_family Family

4/10

Poor

05 Jan 2026

Liem

The Reception Staff and staff in restaurant is excellent.
We stayed 5 days. Got moved 3 different rooms because the hotel was fully booked and we booked one room late.
Most of the rooms we got are quite old.
The worst part is the bath towels, they are not fresh, they are quite dry and smelly.
The second one is bath gel and shampoo provided, they are cheap product, the shampoo dispensers never work.
The third worst part is the sleeper, the reusable thongs. We dont feel right to use it because someone would have used before, it is not hygiene.
Considering we paid over $250/night in Ha NOi is quite expensive.
We booked 3 rooms for 5 days.

Leisure Family

10/10

Exceptional

04 Jan 2026

Emily

Lovely boutique hotel in the heart of Old Town Hanoi. Walking distance to many highlights of the city. Fantastic breakfast, friendly and accommodating staff, views from the roof top bar are fantastic during sunset.

Leisure Partner

10/10

Exceptional

31 Dec 2025

Elisa

Great service and friendly! The room is big and comfortable! Great location.

Leisure Family

10/10

Exceptional

31 Dec 2025

Joseph

I had such a lovely stay at L’HÔTEL du LAC Hanoi—honestly, it felt like one of those places that just gets it.

The location is hard to beat. You’re right near Hoàn Kiếm Lake and the Old Quarter, so everything is walkable, but once you step inside the hotel it’s calm, cozy, and feels like a little escape from the busy streets outside.

I’ll also fully admit that I completely goofed in my own planning and managed to arrive a full day late thanks to a time change mistake. Instead of stress or confusion, Daniel stepped in and calmly helped us get everything sorted, with all our arrangements rebooked and taken care of. It was truly above and beyond, and exactly the kind of thoughtful, human service that makes a place memorable.

My room was comfortable, stylish, and spotless, with a bed I genuinely didn’t want to get out of in the morning. Nothing felt overdone—just really well thought out and easy to relax in.

The staff overall were fantastic—warm, friendly, and genuinely helpful without being overbearing. And if you’re a tea lover, this place is an absolute dream. Every step of the experience seemed to come with a lovely, hot cup of tea, which somehow made everything feel even more welcoming and relaxed.

Breakfast was great too—fresh, tasty, and an easy, enjoyable way to start the day before heading out to explore Hanoi.

Overall, L’HÔTEL du LAC Hanoi felt welcoming, comfortable, and effortlessly charming. I’d absolutely stay here again and would recommend it to anyone who wa

Leisure Partner

10/10

Exceptional

29 Dec 2025

yayoi

“a beautiful boutique hotel experience!”

Loved the unique design and warm, intimate service. One of the best breakfast experiences. Prime location near shops, cafés, and restaurants, and just steps from the Thang Long Water Puppet Theatre. We enjoyed early morning walks around Hoan Kiem Lake watching locals exercise, as well as late-night strolls exploring interesting shops and tasting local food. Very comfortable bed. We truly enjoyed our five-day stay at the L'HOTEL du LAC Hanoi!

Leisure Family

10/10

Exceptional

26 Dec 2025

Daniella

This hotel is excellent, the staff was super helpful, especially Jolie, who went out of her way to make sure our stay is comfortable and pleasant.
The rooms are very nice and well appointed. Breakfast was excellent.!
Totally recommend 5*******

Leisure Family

10/10

Exceptional

25 Dec 2025

Rachel

We absolutely loved everything about our stay here. The entire staff was so welcoming and helpful. From singing me happy birthday upon my arrival (with a cake!) to offering to store our bags after check out, to suggesting a restaurant that was our best meal in Hanoi, to the bar staff on the roof - every little detail was so wonderful. Definitely book your stay in Hanoi here. You won’t regret it!

Friends_and_family Friends

10/10

Exceptional

23 Dec 2025

Eyal

Staff was fantastic, rooms were clean, very well located in the old quarter.

Family

10/10

Exceptional

23 Dec 2025

Paul

Wonderful staff.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Victoria

Cannot rate staff highly enough. Exceeded expectations. Beautiful kind people. Clean rooms. Excellent buffet breakfast to start your day. Fantastic central spot.

Leisure Family

10/10

Exceptional

17 Dec 2025

albert h

Lovely staff, great location, fantastic breakfast!

Leisure Family

10/10

Exceptional

16 Dec 2025

Matthew

I enjoyed everything about this hotel. It was a beautiful location, centrally located. The room was fantastic. Breakfast was absolutely delicious. The staff was gracious and helpful. I would absolutely stay here again if I come back to Hanoi

Business

10/10

Exceptional

15 Dec 2025

Samarpita

Lovely staff, great location great amenities

10/10

Exceptional

13 Dec 2025

Garima

I recently stayed at the hotel for 4 nights, and I had an incredibly pleasant experience. From the moment I arrived, the staff was extremely welcoming and friendly. They helped us with our bags all the way to the room and presented us with a welcome drink and refreshing towels.

The breakfast options were varied and delicious, with something for every taste.

The location is convenient. It's central to many major attractions with great dining options nearby.

Overall, I couldn’t have asked for a better experience.

Leisure Family

10/10

Exceptional

11 Dec 2025

MINH

Breakfast menu was fresh. Very friendly staffs.

Leisure Family

10/10

Exceptional

10 Dec 2025

Vincent

Very cool trendy hotel. Great style and decorations.
Excellent location and food options.
Staff are really friendly and helpful.

Best hotel of the trip, highly recommended.
Roof top view is great as well.

Business_and_leisure Partner

10/10

Exceptional

09 Dec 2025

Brandi

This hotel is in the great location, everything is 5-10 min walking. Hotel services are exceptional, hotel staff is excellent and friendly. Would stay again.

Leisure Partner

10/10

Exceptional

06 Dec 2025

Bruna

I stayed here for two nights and I loved it. The room was very clean, comfortable, and I slept really well, which I appreciated so much. The staff were super friendly and kind, and the balcony and rooftop were beautiful. I enjoyed spending time there.

At the end of my stay they even gave me a hotel bag as a gift. It was such a sweet gesture, especially because I actually needed one haha

Overall my experience was amazing. I felt great there and I would stay again for sure if I return to Hanoi. I really recommend it!

Leisure Self

10/10

Exceptional

03 Dec 2025

Elizabeth

We loved staying here. This was the start of our 2 week trip in Vietnam and we enjoyed this hotel so much that we changed our last night's accommodation so that we would return here before going home. The airport pick up was really good, and the communication super quick and efficient. The staff were sooooo nice. We also used the spa, which was excellent and the rooftop bar, which was beautiful. The location is perfect for the old quarter and the lake

Leisure Partner

10/10

Exceptional

28 Nov 2025

AVINASH

The property was great !!

8/10

Excellent

26 Nov 2025

Zaheed

Room was great, clean and comfortable

Leisure Partner

10/10

Exceptional

25 Nov 2025

Marc

Great location. Quiet room. Friendly and helpful staff. Rooms could be slightly cleaner. Would give 4.5 stars for this type of hotel.

Leisure Family

8/10

Excellent

18 Nov 2025

Mark

Nice property, great location. Great breakfast and staff. Day staff very friend and helpful. Hotel needs to add staff later in the evening, only one person working to check in multiple groups arriving late at night forcing people to sit and wait to get into their rooms.

Leisure Self

10/10

Exceptional

16 Nov 2025

Zhiqiao

The staff are very friendly and helpful!
I left my pant in Spa room, the staff called my while I am on the car to airport. They asked a taxi driver brought my pant to the airport timely, then I have my pant without any regret!

they are the best!

10/10

Exceptional

13 Nov 2025

Maryanne

Very friendly, efficient and courteous staff!
Thank you!

10/10

Exceptional

12 Nov 2025

Lauren

The breakfast’s were quite good, the rooftop bar was great, and the staff were EXCEPTIONAL!

10/10

Exceptional

12 Nov 2025

Rey

Staff was very efficient. Shout Out to Louie

10/10

Exceptional

11 Nov 2025

Kay

Great boutique hotel. Friendly and helpful staff. Nice, clean rooms. Great location.

10/10

Exceptional

11 Nov 2025

Kay

This was a wonderful boutique hotel! All the staff is very friendly and go out of their way to help. The hotel is clean and decorated very modern and chic. Great location in the Old Quarter. Definitely stay here!

10/10

Exceptional

07 Nov 2025

Brian

We had an excellent stay at L’HÔTEL du LAC Hanoi! The staff is what really makes this place special. Everyone was so friendly and helpful, they gave great recommendations for nearby sites in the Old Quarter, arranged our transfer, and helped to safely navigate our baggage through the hectic stream of motorbikes. The bed was one of the most comfortable I’ve ever had in a hotel, it was tough to get out of bed in the morning - but well worth it considering the delicious breakfast buffet. We would definitely recommend this hotel if you’re a first time or returning visitor to Hanoi!

Partner

10/10

Exceptional

07 Nov 2025

Kay

Great room, best service!

10/10

Exceptional

06 Nov 2025

Maricris

Clean room, very friendly and accommodating staff, very accessible

Friends_and_family Family

10/10

Exceptional

05 Nov 2025

Maryanne

Very nice and extensive breakfast. Excellent service

10/10

Exceptional

05 Nov 2025

Douglas

Great Hotel in a wonderful location in the old quarter of Hanoi. Terrific staff, great service!

Business Self

10/10

Exceptional

04 Nov 2025

Hossein

The breakfast was good

Partner

10/10

Exceptional

03 Nov 2025

skye

Great stay and wonderful staff

10/10

Exceptional

02 Nov 2025

van

The staff took good care of us

10/10

Exceptional

02 Nov 2025

Fortuna

It was a grenat stay

Friends_and_family Friends

10/10

Exceptional

01 Nov 2025

Jarod

Staff went above and beyond to make our trip special. I have never received such unbelievable and courteous service in my entire life! If you want to stay in the old quarter of Hanoi right by the lake, this is THE spot to stay. Cannot recommend enough!!!!!

Leisure Partner

10/10

Exceptional

31 Oct 2025

Simone Jane

Fantastic stay at L'HÔTEL du LAC, Hanoi

I stayed at L'HÔTEL du LAC for a week and a half in October and had a wonderful experience. The hotel is perfectly located in Hanoi’s Old Quarter — close to many sights, cafés, and shops, yet quiet enough for a restful stay.

My room was spotless, very comfortable, and well maintained throughout my visit. The staff were exceptional — genuinely warm, attentive, and with great attention to detail. Their hospitality really made my stay memorable.

The hotel’s **Le Ciel Sky Bar** is a highlight — the evening city views are beautiful, and the cocktails are creative and expertly made. I also visited **La Maison Spa**, where I had one of the best massages I’ve ever had — truly first-class service.

Overall, I couldn’t have asked for a better experience. Highly recommended to anyone visiting Hanoi, and I’d happily stay again!

10/10

Exceptional

29 Oct 2025

Arshad

Great hotel, lovely staff, breakfast was good and consistent. location was perfect.

Partner

10/10

Exceptional

29 Oct 2025

Bruce

Excellent

Business Self

10/10

Exceptional

29 Oct 2025

Andrew

An absolutely fantastic hotel, nothing is too much trouble. The staff go out of their way for you and it was an absolute pleasure to have stayed there. We would not hesitate to return if we find ourselves back in Hanoi

Partner

10/10

Exceptional

26 Oct 2025

Joshua

The staff was very accommodating and helpful. They really made our vacation feel special. The room was clean and had everything one would need. The area was right in the middle of the Old Quarter and everything was walkable including Hoan Kem lake. I highly recommend this hotel

Leisure Family

10/10

Exceptional

22 Oct 2025

Zarak

Highly recommended

Partner

10/10

Exceptional

19 Oct 2025

Amy

Good

10/10

Exceptional

18 Oct 2025

Diana

My family and I booked two rooms for 5 days and chose it for the great location. The staff went above and beyond during our stay- starting from a late flight check in, to ensuring our rooms were right next to each other, booking amazing day trips to Ninh Binh & Halong Bay, to booking a shuttle to the airport and ensuring we had coffee for our departure. We were already blown away at how attentive the staff was but after our departure to our next city it was the cherry on top. My mother forgot an item in her room. We contacted the Hotel and not only were they able to find the item in a few hours, but they also shipped it to our next hotel! My mother was elated and we are so thankful for the patience and kindness that the staff has for each guest.

Leisure Family

10/10

Exceptional

14 Oct 2025

Tiana

Enjoyed my stay at this hotel. From the moment my Grab car (think Uber) pulled up to the building the staff was incredibly hospitable. I received a message via WhatsApp asking my time of arrival the day, I landed in Hanoi, asking my arrival time. Check-in was seamless with a welcome drink awaiting me. My room wasn't quiet ready as I arrived at 9am, so I went exploring and upon my return a few hours later my room was ready with my bags were already in the room. I used the laundry service which was great. Upon check out, I received a really beautiful tote bag as a gift. Stay here, centrally located, quiet and clean.

My one note is that I had a bit of an allergic reaction the day I just stayed in the room. I am highly sensitive to mold and dander -- it rained a bit, and Vietnam is very wet and humid, so those may be contributing factors. It went away as soon as I left so just a consideration.

Leisure Self

10/10

Exceptional

14 Oct 2025

Amelia

Staff very friendly, speak English well and reached out before I arrived. Location is good, not too noisy (though Hanoi will always have some sounds of horns). Breakfast with nice variety. Room was as pictured and everything worked

10/10

Exceptional

10 Oct 2025

Kayun

I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet.

Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care.

The breakfast buffet was a nice surprise. Great assortment of food at the buffet as well as food and drinks available to order at no cost. The selection changed slightly each morning so I was excited to see what was available every day.

The hotel also contacted me before arrival and offered a driver service from the airport to hotel for a reasonable fee. We also arranged the same service to the airport when departing and this was organised seamlessly.

Upon leaving we were gifted cute tote bags!

Friends_and_family Family

10/10

Exceptional

07 Oct 2025

Ray

The staff were very friendly and accommodating during my stay. The reception desk provided instructions on places to visit in Hanoi as well as assisting in travelling to Sapa. Due to the typhoon at the time, travel to other parts of northern Vietnam were limited however the reception desk were able to contact the bus agency to determine the conditions to Sapa. Would book again!

Leisure Self