Name: Premier Hotel
Address: Sarawak House Complex Jalan Kampung Nyabor, S/N, Sibu, 96000, MY

8/10

Excellent

20 Nov 2023

Lloyd

A friendly hotel.

Conveniently located hotel staffed by friendly welcoming people, but unfortunately there isn’t anywhere in the lobby to sit, all the chairs appeared to be occupied by non guests. Fortunately we were allocated a very spacious room which helped to enhance our stay.
Breakfast was reasonably, enough to eat but unfortunately all the “hot “ food was stone cold; for some inexplicable reason all the containers were left open. Overall I would recommend this hotel due to the helpfulness and friendliness of the staff.

Friends_and_family Family

8/10

Excellent

28 Oct 2023

Christie

👍

Business_and_leisure Family

10/10

Exceptional

17 Feb 2020

Alo

It's an old hotel but still in a good condition. WiFi is good and fast. Staff were very helpful and friendly. Except there are no sockets beside the bed. Only one socket below the tv, so you have to charge your phone far from the bed.

Leisure Self

8/10

Excellent

12 Feb 2020

Zora

It's located right in the heart of the Sibu town - eateries, shops (clothing, printing, pharmacies, etc.) wet market, boat terminal are all within walking distance.

Business Partner

6/10

Pleasant

30 Jun 2019

RONIE

Ok

6/10

Pleasant

16 May 2019

Verified traveler

Not enough power outlet and old design

Business Self

4/10

Poor

22 Feb 2019

Verified traveler

I reserved 2 rooms. The rooms I got were on 2 different floors. Both had no air on when we arrived therefore they were very hot. They also smelled musty. The hotel in in the middle of the city and is quite old. Difficult to sleep with birds outside the window nesting. Was to stay 3 days and checked out after 1 night. Would not recommend.

Leisure Family

4/10

Poor

27 Nov 2018

Lloyd

Despite our early booking, the hotel was not expecting us, so we had to provide documentary evidence. Got fed up of requesting toilet tissues, so ending up buying our own.The bedroom was clean, but the bath/ shower cubicle is in dire need of a refurb. The staff are polite but unfriendly; an occasional smile would have been welcomed. This was our 4th time there, and probably our last.

Partner

4/10

Poor

23 Oct 2018

Johnny

v.bad service for the rate we pay.No more second visit

8/10

Excellent

18 Oct 2018

Paul

Premier Hotel, Sibu

Very good experience. Good hotel if you wish to pack food at pasar malam. Walking distance to Pasar Tamu Sibu.

8/10

Excellent

01 Sep 2018

Jarraw

Need space or special parking for guess of hotel

Family

4/10

Poor

18 Jul 2018

Verified traveler

Sarawak Tour

The staff were quite surly at times and not at all helpful. They ran out of bread at breakfast and made no attempt to rectify the problem. On check out they directed us to the lift that took us to the 2nd floor and then suggested I carry a heavy suitcase up 2 flights of stairs to the carpark. It wasn’t until I reminded them that a staff lift went directly to the 3rd floor parking area and again reluctantly they offered the services of one of the staff to assist us. I was not at all impressed!

8/10

Excellent

14 Jul 2018

Verified traveler

Well appointed room with friendly efficient staff

8/10

Excellent

18 Jun 2018

Gina

Accessible to shops, restaurants and church.

Room is spacious and comfortable. Suggest some extra amenities such as bedroom slipper, toothbrush, iron and ironing board, more sockets in the room. Generally I like the room which is comfortable and clean.

8/10

Excellent

03 Apr 2018

lydia

Convenient hotel at city centre

Arrived about 10am but was only allowed to check in after 3pm .
Reasonable hotel close to many restaurant and shops.

10/10

Exceptional

23 Jan 2018

Kathy

Second enjoyable trip to Sarawak.

we liked Sibu a lot.this was our second visit. The hotel was just fine.The food available in the restaurant was good and very good value. Breakfasts a wide variety of local and international food, very tasty. Good service all round.

Partner

8/10

Excellent

27 Nov 2017

Lloyd

Stay at Premier hotel Sibu

It was fine but internet was awful. Staff were friendly and weloming. Breakfast was of good selection.

Partner

6/10

Pleasant

04 Aug 2017

Leslley Kalom

Old Suite

Stay 1 night at their suites

Pros :
1. Nice, comfortable lounge at the living room

2. Nice river view (My suites was at 9th floor) direct from my bed

3. Privacy. You cant hear anything except yourself. Most probaly due to its situated at higher floor

Conts :
1. Old suites

2. Small bathroom

3. Faulty aircond (Inside the bedroom)

4. Poor maintaince for door / door lock

5. Old, faded, torn furniture

Overall, the staff is very helpful. Has stayed here before at Deluxe Room which has a huge bathroom with bath tub and river view!!

4/10

Poor

20 Apr 2017

just a traveler

close to downtown, that's about it

daily WiFi login and pwd required - fonts on cash register-like slips are often faded and small and timed out within a couple of hrs if not used. Ended up having to request for new slips constantly.

6/10

Pleasant

19 Feb 2017

Verified traveler

limited choice of breakfast

Good place to sleep, limited choice of breakfast, easy to walk to nearby shops

6/10

Pleasant

12 Dec 2016

Dayang Rawdiah

Shd take initiative checking room b4 guest chk out, instead of calling guest 2 days after on broken cup and lost towel.

Family

10/10

Exceptional

17 Oct 2016

Jenny Jawai

good place to stay

Overall good. Friendly & helpful staff. Food have many choice. Clean room. In the middle of town.

Family

10/10

Exceptional

30 Sep 2016

Verified traveler

A comfy stay

This is a clean hotel with a shopping centre next to it. It is surrounded by many eateries. Sanyan is situated at a walking distance. would certainly choose this hotel in next trip to sibu.

8/10

Excellent

20 Sep 2016

Verified traveler

Nice hotel,behind the mall,close to the restaurant

Check in at 10pm, check out 9.30am. I stay there for sleep only and the next day I'm rashing for boat express.

6/10

Pleasant

12 Jun 2016

Nancy

overall, it was ok.

Family

4/10

Poor

21 May 2016

jaime leong

Very disappointing

Upon checking in to my room, there is a dead cockroach awaits me at the living room area, whole place is run down, booked a suite, living room area AC does not work, but the AC in my room is freezing cold and there is no way you can adjust the temperature because the remote is broken.

Breakfast was bad.

During check out they are unable to give me a receipt and insist that I check with expedia instead. Out of so many hotels i've stayed before, they are the only one that REFUSED to provide me a tax invoice!!! Never again.

6/10

Pleasant

07 May 2016

William

Overall is good but was bitten by bug/insect middle of night causing my whole arm swollen, don't think is mosquito because the swell part is different from normal mosquito bite. May be carpet mite or dust mite.

8/10

Excellent

22 Feb 2016

Verified traveler

Good comfortable stay

Good location in centre of town, convenient to most amenities and transport. However traffic around the hotel is very heavy most of the time in the day and parking is very difficult to find. Room is comfortable on the high floors which has been recently renovated.

Family

8/10

Excellent

22 Feb 2016

Verified traveler

Good comfortable hotel stay

Stayed in a superior room on higher floor of hotel over the Chinese New Year period. Great view of the Rejang river and the Lanang Road precinct, superb view of fireworks displays in the neighbourhood. Staff is friendly and courteous, good comfortable place to stay away from home.

Family

6/10

Pleasant

22 Jan 2016

Verified traveler

Sibu hotel

Good and comfortable but hotel is kind of old

8/10

Excellent

22 Dec 2015

Vyner

Comfortable room

Wonderful stay! Room is comfortable and quiet. Probably the best in town at this price.

Family

6/10

Pleasant

18 Dec 2015

Verified traveler

Sibu stay

Stay was good but hotel was old and there is a type of smell of old carpet. Overall was ok but hotel need to be refurbished. Location is good.

10/10

Exceptional

01 Dec 2015

BOON CHUAN

Overall, good.

Great stay, in the city, and near my relative house.

The only downside is its free breakfast is not very nice, but can fill the tummy.

Family

6/10

Pleasant

20 Jan 2015

Sing Kiong

'PREMIER'

Worst parking facilities - narrow and winding ... amongst all hotels.
Parking space should have covered walkway to the hotel.

Family

8/10

Excellent

17 Jan 2015

Eng

Good location

I booked 2 big rooms. (1 Queen bed & 1 single bed) Centrally located, easily access to everywhere. Highly recommended.

8/10

Excellent

04 Nov 2014

jing han

Hotel in city centre with the view of sibu city!!

Pleasant stay!! Its comfy and good location !! Staff was not very nice and room door not able to stop corridor noises!!

6/10

Pleasant

19 Jul 2014

Verified traveler

Good Location but bad Wifi

Good location but WIFI in room is never working, breakfast is not good and my room key is passed to other hotel guest without verifying guest identity !

6/10

Pleasant

07 Jul 2013

Verified traveler

Excellent location but old building

Clean, excellent location, but a bit old facade building. Surrounding area got a lot of local delicacy. Must eat outside hotel for local taste.

Family

6/10

Pleasant

02 Jul 2013

Gerard

Good Location

Pleasant stay with good location within the city and close to food varieties.

8/10

Excellent

14 Jul 2019

Geoffery

地點絕佳！員工可溝通，按照訂單原本的人數入住被要求加付加床費用和早餐費用，經過多次溝通後沒有多餘支出！省下回國後向Expedia 抗議求償的精力！

Leisure Family

8/10

Excellent

18 Apr 2019

建興

商務出差住宿可考慮，但浪漫之放或家庭旅遊則需考量。

未提供室內鞋及牙刷，而且吹風機風管有點漏氣

6/10

Pleasant

18 May 2018

Verified traveler

悪くは無いけどコストパフォーマンスが良くない。

12Fのエグゼクティブスイートに宿泊。
メリットはロケーションが良く夜市、市場、ローカルバス乗り場、ボート乗り場、観光案内所、道教寺院、メソジスト教会、イベント広場に近い事が挙げられます。部屋は老朽化が否めませんが清掃は行き届いており、風呂の水圧と温度も十二分すぎるほど出ますので不満はありません。

デメリットは、どの部屋になっても羨望は期待できない事で、リバービューには正面にビルがあるために見通しが悪く殆ど川は見えません。シティービューは住宅街のため夜は真っ暗。リバービューを予約したのにシティービューにされてしまい、部屋を変えて貰おうとも思いましたが、どちらでもさほど変わらないので、そのままにしました。あえて言えばシティービューのほうが地平線が見えて良いです。

部屋はトイレのひとつが中々綺麗に流れない点、外出すると冷蔵庫とクーラーの電源も落ちてしまう点、アメニティーがシャンプーと石鹸くらいしかなく歯ブラシすら無い点、バスローブがない、グラスがない等々、スイートなのに無い無い尽くしでした。また、バスルームは手すりや手を付く所がなく浴槽からの出入りに滑り易く怖かったです。テレビが2台ありますが、部屋の大きさに対して小さく見づらいです。

最も困ったことはコンセントが全く無い事で、使いにくい場所や実質使えない場所にしかないです。ベッドサイドにもありません。Wi-Fiはチェックイン時にワンタイムパスワードを発行してもらえますが、発行から4時間以内に1度ログインしてアクティベートしないと使えなくなります。しかし回線が遅く電波も不安定で途切れ途切れ、なかなか繋がらない間に無効になってしまいました。かなり不安定です。

朝食ビュッフェは8時前に行ったら殆ど残っていませんでした。小規模ながらも料理の種類は一通り揃っていますが余り洗練された味ではなく、よく言えば家庭的な味。残念なことは温かい料理が冷たかったりぬるい事で、開店直後に行くとアツアツなのかも？夕食も味のレベルに差があるとは思えませんが、ホテルのメニューにしては割安です。

ホテルというよりアットホームな旅館の雰囲気があり、随所にスタッフの手作り感を感じ、省エネの努力もあり、スタッフの心遣いも決して悪いわけではありませんが、コストパフォーマンスは残念ながら悪いと言わざるを得ません。あと３割安いとお得感があるのですが。

Partner

8/10

Excellent

01 May 2018

Thierry

Un hôtel proche de tout

Très bon emplacement. Dommage que la clim n'est que deux positions : low et high et ne sont donc pas réglable en temperature.

Partner

8/10

Excellent

30 Sep 2017

AZHAN

Hotel yang bersih

Bersih dan nyaman, cuma hotelnya nampak agak berusia dengan perabutnya.

8/10

Excellent

11 May 2017

Kai

Hotel in zentraler Lage

Egal wo man in Sibu rumläuft, das Hotel ist immer in Sichtweite, Hafen/Jetty ist fußläufig erreichbar, ein paar nette Restaurants sind in der Nähe, Zimmer sind teilweise renovierungsbedürftig, aber relativ groß. Service beim Frühstück ist unterdurchschnittlich.

Family

8/10

Excellent

08 Jan 2016

Verified traveler

絶景ホテル

高層階の部屋を割り当てられましたが、リバービュー側もシティビュー側も
大きい窓からは地平線まで続く熱帯林という絶景でした。アメニティも過不足なく、お掃除も行き届き水回りも大体OK。朝食もよかった。町の中心にあってとても便利。リノベーションしたらしいので壁はベコベコしてますが満足度高いです。

Partner

8/10

Excellent

21 Dec 2015

JORAIMEY