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Surestay By Best Western Duncan

Lawton - OK · United States

3929 N Highway 81View location

8.4/10Excellent330 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.2/108.2
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.4/108.4
Value7.2/107.2
Amenities8.6/108.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Surestay By Best Western Duncan

The SureStay by Best Western Duncan is conveniently located in Duncan, Oklahoma, just a short drive from Fuqua Park, Chisolm Trail Casino, and the Chisolm Trail Heritage Center. Guests can enjoy easy access to local attractions, including the Duncan Golf and Tennis Club (1.

5 miles) and the Territory Golf and Country Club (7 miles). The Stephens County Fairgrounds, home to various rodeos and events, is a mere 10-minute drive away. This 100% smoke-free hotel offers 66 air-conditioned rooms, each equipped with a refrigerator, microwave, and coffee maker.

Guests can also take advantage of the seasonal outdoor pool (open from Memorial Day weekend to the end of September) and complimentary Wi-Fi throughout the hotel. A free breakfast is served from 5 am to 9 am, featuring a variety of hot and cold options.

Read more about this hotelShow less

With a stay at SureStay Hotel by Best Western Duncan in Duncan, you'll be a short 4-minute walk from Duncan Public Library and within 3 minutes by car from Memorial Park.

This hotel is 1.5 mi (2.4 km) from Duncan Golf and Tennis Club and 1.6 mi (2.6 km) from Hines Softball Park. Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk.

Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No cribs (infant beds) available No elevators Professional property host/manager Masks are compulsory at the property for guests without full COVID-19 vaccination Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

Important information

  • You need to know
    • The seasonal pool will be open from May to September.
    • Pool access available from 8:00 AM to 10:00 PM.
    • One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
    • Masks are required at the property for guests without COVID-19 vaccination
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Early check-in is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Duncan Public Library 0.3 km / 0.2 mi
Duncan Golf and Tennis Club 2.3 km / 1.4 mi
Chisholm Mall 2.4 km / 1.5 mi
Hines Softball Park 2.5 km / 1.6 mi
Duncan Regional Hospital 3.1 km / 1.9 mi
Memorial Park 3.1 km / 1.9 mi
Mc Casland Rotary Park 3.2 km / 2 mi
McCasland Rotary Park 3.2 km / 2 mi
Mighty Mite Park 3.5 km / 2.1 mi
Wisenant Park 3.5 km / 2.2 mi
Fuqua Park 3.7 km / 2.3 mi
Stephens County Historical Museum 3.8 km / 2.4 mi
Rock Island 905 Railroad Museum 3.9 km / 2.4 mi
Olen Sledge Memorial Park 3.9 km / 2.5 mi
Halliburton Stadium 4.1 km / 2.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 65
  • Number of floors (main building): 2
  • Suites: 2
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Multilingual staffExtra charge
Show 13 more facilities & services
  • Air conditioning in public areas
  • Lift accessExtra charge
  • Smoking areaExtra charge
  • Meeting room
  • Printer
  • Business centreExtra charge
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool
  • Breakfast
  • Early Check-inExtra charge
  • Non-smoking establishmentExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-9
    DOUBLE AccessiblePhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE Accessible

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-9

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 1 BedroomDBL.H6-10
    DOUBLE AccessiblePhoto unavailable5 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE Accessible

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-10

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-9
    DOUBLE NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-9

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 22 m²ROO.2D
    Room TWO DOUBLE BEDSPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    Room TWO DOUBLE BEDS

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    Room
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D

    Room amenities

    • Satellite TV
    • Wi-fi
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE NON SMOKING

    Room photos

    6 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 22 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable14 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • TV
    • Satellite TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    Room QUEEN SIZE BED

    Room photos

    14 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Room amenities

    • TV
    • Satellite TV
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Surestay By Best Western Duncan

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Surestay By Best Western Duncan

8.4
Excellent
330 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.2 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.4 /10
Value
7.2 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
18 Jul 2026
Janice
There was no coffee pot in the room! Every hotel/motel has a coffee pot in the room except this one!
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
Marilyn
We have been traveling in western USA for 22 days - visiting family and friends. During this trip we stayed in 10 different motels/hotels. Without a doubt this was our favorite stay!! If we get back to Duncan and need lodging this would be our first choice.
Partner
10/10
Exceptional
06 Jul 2026
LONG
Great overall
10/10
Exceptional
05 Jul 2026
Sean
I thought it was a nice play to stay.
Self
10/10
Exceptional
03 Jul 2026
Steven
Clean room, great hot breakfast! Kind staff!
Self
8/10
Excellent
12 Jun 2026
David
The staff was friendly, the room was clean and there was ample parking. Several locations nearby for food and shopping.
Family
8/10
Excellent
27 Mar 2026
Patti
Wonderful staff, clean room, and fresh breakfast. Our only complaint was the mattress was hard and had a ridge down one side. You could feel the springs in it and Hubby had to sleep in the middle of the bed to keep from rolling out of bed.
Partner
10/10
Exceptional
23 Mar 2026
David
Only stayed 1 night, but had nothing bad to say aboutthe motel.
10/10
Exceptional
23 Mar 2026
Kathryn
Rooms were clean and nice. Parking felt safe and roomy. The staff was very helpful I arrived at midnight and hadn’t eaten since lunch she let me have some breakfast items and poured me a glass of milk. It was the best dinner ever!! Oh and then I needed toothpaste and she was able to help me with that too! Thank you very much for your time.
Self
10/10
Exceptional
22 Feb 2026
Shanon
Our room was spotless! The room & comfortable & had plenty of room. The bathroom was also spotless! Nothing was out of place & smelled clean as well! Very nice! All staff was pleasant & friendly! Breakfast was great with just the right amount of choices
Family
10/10
Exceptional
10 Feb 2026
Evert
Yes
Business_and_leisure Family
6/10
Pleasant
08 Feb 2026
Ann
Waited 20 minutes to check in. There wasnt enough towels in the room and roon was hot.
Business
10/10
Exceptional
10 Sep 2025
Krystal
Would stay here again.
10/10
Exceptional
14 Aug 2025
Monica
Amazing aervice
8/10
Excellent
10 Aug 2025
Heather

Great staff, bring your own pillow

Staff was fantastic. The beds were not comfortable and the pillows were even worse than that. The walls are thin and you could hear a lot. Breakfast was fine. Staff was really great.
Business
6/10
Pleasant
23 Jul 2025
Matt
My room was clean and well kept, but I was uncomfortable with the smell of the hotel and my room. I stay in hotels weekly for my job and have been in other hotels that use the same products to cover up odors and it cheapens the room.So unfortunately I am going to put this on my do not stay list going forward.
Business
10/10
Exceptional
27 Apr 2025
Michael

Better than expected!

It's an older hotel that is well-maintained and very clean. The staff was friendly. Plenty of parking!
Business
10/10
Exceptional
21 Apr 2025
Jonathan
Good
8/10
Excellent
12 Apr 2025
Joe
Need better breakfast
Business
6/10
Pleasant
03 Mar 2025
Mike
Wall heating unit came on too often even though adjustment made before retiring. No television!!!
Older hotel. Too hot water dangerous! Quiet.
Would stay elsewhere for price we paid for a night!
Leisure Family
10/10
Exceptional
14 Nov 2024
Heidi

Great hotel

You can tell by design it’s an older hotel but remodeled very nicely. Rooms were very nice & clean, breakfast area was well stocked & the staff was very nice & helpful. Would definitely stay here again.
Friends_and_family Family
2/10
Poor
08 Nov 2024
Ronnie
Smoke alarm went off at 2:30 am !!!’ For no reason awful !!
10/10
Exceptional
25 Oct 2024
jeffrey
VEry Clean and the house keeping staff was excellent on Saturday they folded some of my cloths i hd scattered around the room and put my dirty cloths pile in a trash bag for me to take home
Business Self
2/10
Poor
01 Oct 2024
CRYSTA

Never have I been so insulted

We had our carpets cleaned and didn’t want to stay in our home yesterday so we decided to stay at the hotel for the the night. Well the person at the desk said that they don’t rent rooms to people who live in the same town and insinuated that we were going to do something illegal. Because people that lived in the same were up to no good
Partner
8/10
Excellent
30 Sep 2024
Edward
The room was clean. Lighting in the dining area was terrible. We asked the girl at the desk to turn on the overhead lights, but she didn’t turn them on. The breakfast was lame.
10/10
Exceptional
02 Sep 2024
Daniel
Always my favorite place to stay in Duncan, OK. Matches or beats the more expensive hotels in terms of service, cleanliness, and overall property condition.
Leisure
10/10
Exceptional
14 Jul 2024
Reddy
This hotel is a hidden gem! Everything has been redone.
Rooms are beautiful, lobby is so nice, and breakfast was great!
Leisure Family_with_children
10/10
Exceptional
07 Jul 2024
Bruce
The property was extemelyy clean and the staff always had a cheeful smile and greeting..The property was very convenient to my needs..
Business_and_leisure Partner
10/10
Exceptional
20 Jun 2024
Ellen
Housekeeping staff very friendly and helpful. Breakfast buffet convenient and good.
Leisure Family
6/10
Pleasant
20 Jun 2024
Verified traveler
Super friendly staff, helped with anything we needed. The con was that there were definitely bugs in the room.
Friends_and_family Friends
10/10
Exceptional
11 Jun 2024
Mary

Enjoyed our stay.

My daughter had stayed there 2 weeks previous and recommend it.We just loved it the lobby was beautiful. Customer service so friendly. Very clean room very convenient location. I dont care what anyone says I would definitely stay again.
Friends_and_family Family
10/10
Exceptional
10 Jun 2024
Mary

Enjoyed our stay.

Was visiting my sister. My daughter had stayed there 2 weeks previous and recommend it.We just loved it the lobby was beautiful. Customer service so friendly. Very clean room very convenient location. I dont care what anyone says I would definitely stay again.
Friends_and_family Family
10/10
Exceptional
30 Apr 2024
Carrie
Comfortable
10/10
Exceptional
27 Apr 2024
Mike
Great stay
Business Self
8/10
Excellent
18 Mar 2024
Stanislav
Expensive for this condition
Business
8/10
Excellent
09 Mar 2024
Leland
Breakfast was mediocre
Leisure Partner
8/10
Excellent
13 Feb 2024
Joel

Great place hard bed

Very clean and nice layout.
Beds are way to hard for me but overall a nice stay
Partner
8/10
Excellent
31 Jan 2024
Allan
Very friendly staff and comfortable rooms
Family
10/10
Exceptional
24 Jan 2024
Suzan
Excellent stay; great customer service!!
Business Self
6/10
Pleasant
22 Jan 2024
Kim

Hotel not bad BUT breakfast was terrible!!!

Breakfast was awful! Absolutely terrible. Not many choices & the drink machine was out of order. If out of order provide juice/ water in other ways. There was about 1/2 cup of milk left in gallon in small refrigerator.
Also the room was in the dark no lights turned on. We thought at first that they decided not to fix breakfast. Two ladies were at the front desk & never checked on us or breakfast area. Just visited with each other.
Partner
10/10
Exceptional
14 Oct 2023
Crysta

Duncan, OK

Nice quiet area
Partner
10/10
Exceptional
13 Oct 2023
Amy
My room was extremely clean. It's quiet and safe and their breakfast starts at 5a which is super helpful for traveling workers!!
Business Self
10/10
Exceptional
10 Oct 2023
Halyna
Nice place
2/10
Poor
04 Oct 2023
Chris

Bugs!!!

Stay away from this hotel. We were booked for 3 nights and almost didn't make it through the first night.
Breakfast was absolutely terrible. Everything was frozen in a fridge in the dining area and you had to take turns using the microwave to heat up a frozen omelette or frozen sausage biscuit.
The rooms were extremely dated and dirty for the price per night they charged. The air conditioner in my room made a horrible screeching noise every couple minutes. The WORST part of the hotel was how many roaches there were after the lights went out. We killed multiple roaches on th walls, desk, and even in th bathroom sink. We argued with management to get a refund and cancel the remaining 2 nights. They told my Hotels.com rep that we lied about the bugs. But we have pictures! We ended up getting the rooms comped and the remaining stay cancelled. Stay elsewhere in town!
Business
2/10
Poor
25 Aug 2023
Lauren
Bed was hard:towels hard; 😭 not what I was wanting to stay in for my stay. The reviews mislead me
Leisure Family_with_children
10/10
Exceptional
12 Aug 2023
Donnita
This stay was nice. The property was clean. All of the staff members were friendly and kind. It was conveniently located. I would definitely stay here again.
Leisure Family
10/10
Exceptional
30 Jul 2023
Ronald

Nice place to stay.

Clean updated hotel that we have stayed at three previous times. We stay there the night before an annual bicycle ride. Breakfast was lacking in variety and quality. Hotel is quiet and clean with recent updates in fixtures etc. I will stay there next year for bicycle ride.
Partner
8/10
Excellent
29 Jul 2023
PHILIP
no comment
Leisure Family
6/10
Pleasant
28 Jul 2023
Richard
No one was at the front desk when I arrived nor when I went to check out!
Business Family
10/10
Exceptional
28 Jul 2023
Leslie
Excellent and friendly customer service. Clean room. Affordable. Highly recommend.
Leisure Self
10/10
Exceptional
08 Jul 2023
Kelly
Entrance door near room
Leisure Self
10/10
Exceptional
24 Jun 2023
Kirsten
Parking wasn’t great overly full
Leisure Family
10/10
Exceptional
29 May 2023
Brenda
Staff was friendly and my room was clean to my expectations.
Leisure Self
6/10
Pleasant
24 May 2023
Verified traveler
There was a terrible smell in the room. Don't know what it was. Also bugs on the hall floors. Breakfast was disappointing compared to other Best Western stays.
Friends_and_family Family
4/10
Poor
20 May 2023
Charlie
The room smelled bad! It just had an unclean feel about it.
No elevator. My wife and I are both in our 70's and had to carry our luggage up the stairs to the second floor. Our kids live in that area and when we visit them we stay in motels, but will never stay in this place again!
Leisure
10/10
Exceptional
18 May 2023
Deborah
The hotel was very clean and very nice employees. I would stay there again
Leisure Family
8/10
Excellent
25 Apr 2023
Sherri
This is a nice place to stay … sorry to say no elevator with luggage or adjoining rooms .. but enjoyed our stay and the waffles
Business_and_leisure Family
10/10
Exceptional
30 Mar 2023
Lisa
Prompt check in
Leisure Partner
10/10
Exceptional
26 Mar 2023
jose
Reception was great the lady was so nice
Leisure Family
10/10
Exceptional
07 Feb 2023
Julie
The check in was a easy process even though we needed to rent one extra room. Rooms were clean, comfortable and the coffee was good.
Business Family
10/10
Exceptional
07 Feb 2023
PATRICIA
Nice Front Desk Staff, Clean Rooms, Comfortable Beds
Business
10/10
Exceptional
15 Dec 2022
MARLENA
We arrived at 3:00 am and was greeted with excellent customer service and satisfaction!
Leisure Family
10/10
Exceptional
28 Nov 2022
Mona
Donna with the property management team was extremely helpful and courteous.
Leisure Partner
6/10
Pleasant
19 Sep 2022
Elizabeth
Older property with dark carpet in lobby and on steps to my second floor room and in the room. Dark dated decor. Room was clean and there was a coffee maker, mini-fridge, and large tv. Beds were firm. Sheets were soft.
No closet, there was a clothes rack on the wall next to the outside bed, as well as an ironing board and iron there too. Thus, overall ambience of the room was not great.

The front staff and manager were excellent. Breakfast was ok, Coffee was served in styrofoam cups, (not eco friendly) although there were paper cups in the rooms (but no tops for those cups.)

We declined room cleaning for our 2 night stay. Bathroom had a dated tub but a new toilet and a sink that was very low (handicapped height).

Overall satisfactory for our short stay for a funeral.

Family
8/10
Excellent
11 Sep 2022
Brenda
Very clean but beds were not very soft
Friends_and_family Family
10/10
Exceptional
08 Sep 2022
Steven

Two night getaway

Great stay. The hotel has been spruced up since our last visit. We were very pleased.
Friends_and_family Family
10/10
Exceptional
04 Aug 2022
Jim

Friendly staff clean room room was cool enough hot shower
Leisure Self
10/10
Exceptional
04 Aug 2022
Michael
Room and the property was well-kept. Hotel employees was very professional and helpful.
Business_and_leisure Family
6/10
Pleasant
11 Jul 2022
Verified traveler
Hotel was clean and AC worked well but the beds were like putting a sheet on a piece of plywood. Definitely not a comfortable stay.
Partner
10/10
Exceptional
11 Jun 2022
Janice

Good stay

Front desk lady was great
Friends_and_family Family
10/10
Exceptional
17 May 2022
John

Grateful Surprise!

It was so refreshing to check-in to a small community hotel and to experience all the services and excellence in attitude which often is only extended to Guests in more expensive venues.

Thank you to Donna and the staff for making this a charming and enjoyable stay!
Business
2/10
Poor
01 May 2022
Patricia
Only double beds available and mattress leans to one side. Cramped room. Smelly. Rude front desk.
Business_and_leisure Family
8/10
Excellent
25 Apr 2022
James

frequent traveler

for the money it was just fine.
Partner
10/10
Exceptional
17 Apr 2022
Scott
Nothing additional information
Leisure Family_with_children
10/10
Exceptional
15 Apr 2022
Sharla

Good place 😊

Amazing Service!!
Business Family
8/10
Excellent
12 Apr 2022
Bradley
I was happy with the room.
Leisure Friends
10/10
Exceptional
21 Mar 2022
Paula
The breakfast bar was wonderful. It was set up for convenience and minimized possibility of contamination. The staff were excellent...very friendly. We thoroughly enjoyed our stay.
Leisure Family
8/10
Excellent
15 Feb 2022
Judy
All employees were very courteous and helpful. The room was small and didn't have much space to put belongings.
Business_and_leisure Family
2/10
Poor
21 Jan 2022
Kimberlee

Rude people

The room was booked through hotels.com. After looking up the pet policy it showed pets were accepted. I went to check into the hotel and was meant with the rudest person I have dealt with in a long time. I am an emergency room nurse so I experience rude people a lot. The difference is this lady is paid for hospitality. I walked into the hotel and she was immediately put off over the fact that she had to get up from her chair. I told her I had a reservation and she asked my name, I was making small talk over the extremely brutally cold weather that was expected and made mention of my mini dachshund she abruptly told me they had a no pet policy. I explained that I was confused considering the hotels.com app said other wise and showed that to her. She again more hatefully refused to check me in even though I offered to have my dog stay with friend at the rodeo grounds. She continued to tell me she would just cancel my reservation I explained I would rather he not do that since I was traveling with small children especially in case I couldn’t find another room. She huffed rolled her eyes and sit back in her chair. Her customer service was the worse I have every seen staying in around 10 hotels a year traveling to rodeos I have never encountered such a rude employee that never even offered to assist me in finding another hotel room that could accommodate me in a town that I traveled 3 hours to get to. I have never written a bad review but I also have never been treated so poorly
Friends_and_family Family
8/10
Excellent
29 Nov 2021
Marcus

overall good but not great-much sleep needed.

overall the stay was great. Service and cleanness was great. very helpful.
The only complaint is that I was unable to sleep due to the beds being so hard. I was restless all four nights that we were there.
Again overall very good.
Friends_and_family Family
10/10
Exceptional
16 Nov 2021
Harriat
Convenient to all areas of Duncan.
Leisure Self
10/10
Exceptional
16 Nov 2021
Sean
Nice and clean
Business Self
4/10
Poor
12 Nov 2021
Richard
Had to aquire
10/10
Exceptional
22 Oct 2021
Maria
Nice and clean. Very comfortable. Staff helpful.
Friends_and_family Family
8/10
Excellent
10 Oct 2021
Robin

Nice & Cozy

Clean & cozy hotel, good parking and ease access to rooms and lobby. only complaints is A/C was not cooling and it’s October and the Breakfast is awful.
Business
8/10
Excellent
06 Oct 2021
Steven
Clean, comfortable, quiet, secure. Good value.
Friends_and_family Family
10/10
Exceptional
06 Oct 2021
FABAIN
Clean room, with good amenities and a very nice staff that checked us in.
Business
10/10
Exceptional
30 Sep 2021
Sandra
Love the Front Desk Clerk! She is always working on Sundays and she is AWESOME!
Business Partner
10/10
Exceptional
26 Sep 2021
helen
N/A
Business Self
8/10
Excellent
19 Sep 2021
Laura
The front desk clerk when I checked in was incredibly rude. The clerk the next day was very nice. Other employees were nice. Get rid of the lady at the front desk and it would have been better.
Leisure Partner
10/10
Exceptional
19 Sep 2021
JENNIFER

Duncan

It was great room was clean but dated. There was no iron in the room but everything else was great
Partner
4/10
Poor
12 Sep 2021
Adam

Probably won’t return

We booked this hotel because it was “close” to Lawton where we had a funeral, and all of the hotels in Lawton were full for the one night. The hotel is in good condition and the rooms were very clean, but the rooms are very small and outdated. There is virtually now counter space in the bathroom, and there is not a closet in the room. It was okay for the one night we stayed, but we probably won’t be back.
Friends_and_family Family
10/10
Exceptional
10 Sep 2021
Theresa
The hotel room was very clean and comfortable. The staff was friendly and the breakfast was very nice. Great coffee, too.
Leisure Family
10/10
Exceptional
30 Aug 2021
Destany

Clean and quiet

The room was clean and quiet. We stayed for one night but the staff was very friendly. The pillows were a little lacking but that probably more of a preference issue.
Friends_and_family Family
6/10
Pleasant
13 Aug 2021
Verified traveler

Comfortable small room

Comfortable small room. No elevators.
Friends_and_family Family
10/10
Exceptional
01 Aug 2021
Summer
Nice room. Clean. Bed wasn’t the most comfy. But all in all was a nice place.
Partner
8/10
Excellent
10 Jul 2021
Danny

We had a nice time at Days Inn.

My stay was very pleasant. We enjoyed the location and pool. The breakfast was as to be expected. The rooms and common areas were clean and neat. The beds were firm and the pillows were rather small, but plentiful. I would stay there again and would recommend it to any friends or family.
Friends_and_family Family
10/10
Exceptional
09 Jul 2021
Verified traveler
Close to shipping area
Leisure Family
10/10
Exceptional
06 Jul 2021
Verified traveler
friendly staff
Leisure Self
10/10
Exceptional
03 Jul 2021
Verified traveler
The facility looked as if it has been remodeled, and the improvements were wonderful. Unfortunately, they supply flat, lumpy pillows for the beds, which make sleep very uncomfortable.
Leisure Self

Location & surroundings

Surestay By Best Western Duncan
3929 N Highway 81, Duncan, United States

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Surestay By Best Western Duncan

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