Name: Americas Best Value Inn - Tahquamenon Country
Address: 12956 State Route M-28, Newberry, 49868, US

6/10

Pleasant

06 Aug 2026

Amy

It is an older property, but the pool, hot tub, and sauna were in good condition. They are very under staffed, but the staff there does their best. There is only basic channels available on the TV, we had to fix the shower. The ice machine was down by our room, so we had to walk to the other end of the hotel. There is no way to do laundry. For what we paid, this was just fine.

10/10

Exceptional

05 Aug 2026

Erik

Great stay. Would visit again

8/10

Excellent

05 Aug 2026

Kassondra

I've stayed at this hotel a couple times now. It is in need of some work, and updating, but is generally ok. Breakfast is basic, but I appreciate it being there. I didn't use the pool, but the hours are great for travelers! Parking is fine and the room was clean.

8/10

Excellent

04 Aug 2026

Nancy

Room desk had peeling veneer underneath it. Wallpaper peeling in areas and bubbled I some corners. Sheet curtains torn and had spots of mildew. Continental breakfast was poor for someone who cannot eat carbohydrates. No fruit available and no eggs. Waffles, bagels, toast ad cereal. Biscuits and sausage gravy available. Pool area clean but paint chipping. Pool hours fantastic. Staff helpful. Shower clean. Overall a good stay for the amount of time spent in the room

6/10

Pleasant

04 Aug 2026

Kristina

The room was clean and the bed comfy. I was disappointed there wasn't a fitness center, but that was okay. The lady who checked us in during the evening was awesome, super nice and helpful. The lady who checked me out the next morning was kind of rude. I understood she was frustrated with the evening staff because the continental breakfast ran out of food and utensils and she had to help a few people, but she took that attitude out on the customers and was somewhat rude. I still tried to be kind and understanding towards her and told her to have a fabulous day, but she was not very responsive to that. Hopefully she was just having a rough morning and that's not how she normally is.

8/10

Excellent

03 Aug 2026

Sherri

Everything was fine. No issues. Breakfast s was really crowded all the time and food ran out.

6/10

Pleasant

03 Aug 2026

Roger

Unsecured doors. Peeling wallpaper and bugs near the heater area. No sick or counter in bathroom. Hot tub was extremely noisy as well as the heater. Our room was not ready at check in time.

6/10

Pleasant

02 Aug 2026

Robert

We got in about 10:30 on a Thursday night. Our room we booked was for two queen beds. They gave us a room with one king bed. No big deal. The room smelled terribly of marijuana. I went to complain and ask for another room. Was instantly told that they were completely sold out for the night. Hard to believe as there was 10 cars in the entire parking lot. She came and sprayed some air freshener crap that made the room smell slightly less of marijuana. We asked if the room would be comped since it smelled terrible. The front desk lady said she would talk to the manager then ghosted us. Needless to say we paid for the room. Would not stay here again. This place is old & outdated. The breakfast served was just ok. Not really worth it.

8/10

Excellent

01 Aug 2026

Gail

The room was a little small, but adequate. Free coffee and popcorn are always available, which was a nice touch. The breakfast was ok if you're not diabetic. There was no protein available. It was cereal, waffles, pastries, or biscuits & gravy. The kids enjoyed the waffles. I'm diabetic and didn't eat. The breakfast area was very, very busy and the staff struggled to keep waffle batter and fresh coffee. The only other criticism i have is that the wifi is very basic. To get better internet it's $5 an hour. I like to stream TV on my iPad but wasn't going to pay the high price.

6/10

Pleasant

01 Aug 2026

Catherine

The price was good. The room was okay. tv reception not good. You need a fire stick to access streaming. Breakfast okay. Staff were very nice.

8/10

Excellent

01 Aug 2026

Tracie

With 1/2 hour left to go on breakfast, only waffles, hard boiled eggs, and yogurt was left. Otherwise good stay.

8/10

Excellent

30 Jul 2026

Brian

Laundry was out of order. Amenities are old. Bedside tables were scratched uo
Tob has metal stains. But it was clean and staff pleasant.

8/10

Excellent

30 Jul 2026

LuAnn

Great staff

8/10

Excellent

30 Jul 2026

Joan

Nice to have a pool. Breakfast was convenient and good. A lot of guests were having trouble with their key cards to the rooms and we were too. They kept giving a red bar and would not open the doors. Hopefully they can get that fixed. It was just a minor inconvenience. Beds were great.

8/10

Excellent

29 Jul 2026

Richard

Okay older hotel typical of UP of Michigan. Bed spread needed cleaning. Breakfast wraps up a few minutes before 9 am. TV did not work until I reset the direct TV box (power cycle - takes a few minutes to boot up). Morning front desk friendly.

8/10

Excellent

29 Jul 2026

Jessica

The rooms are clean. Pool is great at night. Traveling with kids they include breakfast which is nice. The location is great for sight seeing.

10/10

Exceptional

29 Jul 2026

BERRY

Room was nice and clean. Staff was nice and helpful

8/10

Excellent

29 Jul 2026

PATRICIA

This is an older hotel. Yes, the rugs and furniture is a bit outdated but everything was clean, there were no odors and we have no complaints. Breakfast choices were somewhat limited but was up to par and comparable to other small locations. Waffles, sausage and biscuit, cereals, bagels, hard boiled eggs. Overall everyone in our party found something they liked. Pool and hot tub were nice and clean with towels available in the pool area. Pool was open till 12 am for adults which is nice. complimentary popcorn and drinks only $1 we thought that was great. Would definitely stay again.

8/10

Excellent

28 Jul 2026

David

The lady at the front desk was amazing! Free popcorn! Room was fine! For 3 travelers, we didn't have enough towels...we only had 2. There could be more plug ins. Not alot of breakfast options, but ok! Overall. Service was great, room was fine!!!

10/10

Exceptional

28 Jul 2026

Heather

Good breakfast, clean rooms, nice pool and hot tub, great location

6/10

Pleasant

27 Jul 2026

Lynn

Breakfast was horrible. Room was good but no room for clothing. Check in person was very short with us. Did not expect a jacuzzi in our room so bonus there! Just your average run down 70’s B-list hotel.

6/10

Pleasant

26 Jul 2026

Steven

The room was mostly clean. One of our blankets had a stain. A lot of things were not working. The laundry service was not working at all. The vending machines were not working. The breakfast could be a lot better. Basically all cold food items like cereal, bagels, yogurt. They do provide batter for waffles though. The pool and hot tub were nice. Overall it was good, but things could definitely be improved.

6/10

Pleasant

26 Jul 2026

Mary

The tub didn’t drain well. Outlets weren’t plugged in and it didn’t appear it was easy to get them plugged in.
We did like the 4 season room to sit in. We did not use the pool or hot tub but it didn’t appear look nice.

6/10

Pleasant

25 Jul 2026

Vicki

Our room was clean it was just older. Ice maker was broken. Pool looked inviting as it was full when we checked in, lots of kids. Parts of the hotel looked like they weren’t used. Parking was fine, plenty of it. The shower was hot. After a long day of driving, it was nice. Breakfast was basic. The bagel was really good. This hotel wasn’t bad but wasn’t excellent, just a good 3 star hotel.

10/10

Exceptional

25 Jul 2026

Brenda and Brian

Free popcorn available most of the time (kind of heavy on the salt though). Breakfast was good. The waffles were great but a sign with instructions would be suggested. Towels weren't very soft so bringing towels from home is advised. Sauna, hot tub and pool were nice (plus it's adults only after 10 pm).

8/10

Excellent

24 Jul 2026

TAMARA

The hotel itself was a decent place to stay. It was very quiet. Pool area was clean. I am not a fan of blue painted pools because it’s hard to see the bottom but the kids had fun splashing around. It is a dog friendly hotel and they did not tell us we were in a dog friendly room which had an interesting order like a cleaning product.

2/10

Poor

22 Jul 2026

Shalina

ABSOLUTELY HORRIBLE AND WILL NEBER GO BACK! We arrive to the hotel. The woman at the front desk hardly acknowledges me. Is mblin

4/10

Poor

19 Jul 2026

Thomas

Room was kind of warn but clean. Older hotel in need of updates. In wall AC unit was quite loud and kept me awake. I would not stay here again. Next time I would choose a Hilton or Marriott property in SSM and drive an hour.

Family

6/10

Pleasant

17 Jul 2026

Austen

All I can say, is that it was a comfortable place to sleep and the hot shower was endless. Unfortunately the wifi is terrible, if you want faster wifi you have to pay for it. More than half of the electrical outlets in the room didn't work. They need to repaint their parking lines... more parking spaces could be available if they did, we ended up having to park out back. Ice machines and soda machines are outdated and out of order. Overall I wouldn't stay there again.

Friends

6/10

Pleasant

17 Jul 2026

Aserian

I discovered a pair of socks on the floor next to the bed. If the floors were vacuumed and the bedding changed, how was this not noticed by the cleaning crew?

6/10

Pleasant

17 Jul 2026

Kathryn

staff was great! Rooms just very old and tired. Bed not comfortable, peeling wallpaper, torn drapes.

Family

8/10

Excellent

17 Jul 2026

Silvia

:)

Family

6/10

Pleasant

16 Jul 2026

Beth Ann

This was the only hotel in Newberry that had a pool or I would have picked another but grandkids a

6/10

Pleasant

16 Jul 2026

Terence

This property was definitely over represented. The general condition of the grounds and building are in need of an overall cleaning and upgrading. All three members of the staff that we encountered were not at all personable or engaged. I would not recommend this property to others looking for a place to stay.

Family

4/10

Poor

16 Jul 2026

Donna

Pool room was 94 degrees

Family

2/10

Poor

16 Jul 2026

Kelly

Booked a three night stay through Expedia. Check-in was fine.

TV kept losing signal and had to be rebooted. Repeatedly.

Air conditioning stopped working and hot air started coming out of the heating/cooling unit in the middle of the first night. No matter what the dial was turned to (hot, cool, fan to \"off\"), the unit kept blowing HOT air. At a time when there is already an excessive heat warning due to unusual heat and humidity in the area. Reported it to Paula at the front desk during business hours the next day. She said she would contact maintenance, but rudely refused to tell me when I could expect them to come. Really? If you don't know if the guy will have time to address the problem today, then find me a new room where the amenities I'm paying for actually work! I also asked if I could cancel my third day, which she said she couldn't do - I'd have to contact Expedia.

Contacted Expedia - they said to ask the property for a waiver for the unused night. Property tells me to talk to Expedia. Expedia tells me to talk to property.
Maintenance never shows. Another HOT night with no working TV or AC. Still only HOT air blowing in the room.

I check out the next morning - a day early. No way I'm spending another night here. I tell them maintenance never showed. Not even a fake apology from the staff.
Got an email later from Expedia that the property refused to refund my unused night. Shocking given the conditions of the room.

Stay somewhere else!

8/10

Excellent

15 Jul 2026

GAIL

The hot tub and pool was great and the breakfast was decent for a \"continental\" one, with sausage gravy and biscuits, boiled eggs, and good pastries. However, you need to get to breakfast pretty early because they don't replenish everything after 8:00 and breakfast is done by 9:00. The clerk was efficient but rather curt, but she was running breakfast as well as everything else so that is some excuse, but a little more of a pleasant tone would have gone a long way.

Partner

6/10

Pleasant

15 Jul 2026

Danielle

The facilities were old and out of date, had a bit of a dingy feel. Everything was just OK.
We actually ended up leaving a day early and stated elsewhere

Family_with_children

6/10

Pleasant

15 Jul 2026

Donald

Location was grest

Friends

6/10

Pleasant

14 Jul 2026

Jan

The bed was VERY uncomfortable. So lumpy and hard. We felt like we were sleeping on a sack of potatoes. Also, the air conditioner rattled all night. We had to have it in because the weather was extremely hot.
Other than those two things, the room was large, with extra comfortable seating. And the amenities were good. Plenty of soap, lotion and shampoo. Towels were small and not fluffy.

Partner

8/10

Excellent

13 Jul 2026

Ramesh

Overall good, no major issues. Common bathrooms are not clean. Breakfast is good, pop corn is good, hot tub is good. Staff is not friendly.

Family

8/10

Excellent

13 Jul 2026

Lauren

Stayed 1 night. The room was clean and the staff nice.

4/10

Poor

12 Jul 2026

David

The toilet in our bathroom was built for kids, close to the floor, after using it I almost had to have help getting back up. The lamp on the desk didn't work at all, The internet connection was two shades above dial-up, tried to connect for a faster connection and I couldn't even log into PayPal connection wasn't fast enough and kept dropping out. The free breakfast sausage gravy was gravy and no sausage; biscuits were good though. No coffee ready the start breakfast till after 7 am. All the lane marking for parking were gone, folks taking up to two spots, what was left of one line you could see, they parked right over it. Sorry but I will not be staying there again. They need to redo the parking spots for sure. I never used the pool, hot tub or sauna. It was nice of them to allow our pet to stay with us over the weekend though.

Family_with_children

10/10

Exceptional

11 Jul 2026

Kimberlie

The price was amazing, the beds are a little hard though

Family_with_children

10/10

Exceptional

11 Jul 2026

Thomas

Clean room

Partner

10/10

Exceptional

10 Jul 2026

Sagar

The hotel was well-maintained, the rooms were spacious, and the overall atmosphere was relaxing and welcoming.

Family

10/10

Exceptional

10 Jul 2026

Natalia

Super comfy beds… clean sheets… good breakfast… quiet.., will happily stay again

Family

6/10

Pleasant

09 Jul 2026

Dale

It was an easy check in and parking was good. Rooms are quite dated with older carpeting. It was a typical budget hotel.

Partner

2/10

Poor

09 Jul 2026

Nikki

Overly priced, very dirty, pool area was disgusting! Not much for a breakfast option. The room was soo outdated dirty the towels were dingey! TV didnt have many channels.

Family_with_children

4/10

Poor

08 Jul 2026

Tim

The hotel needs better management. Breakfast had nothing and was terrible

Friends_and_family Family

4/10

Poor

08 Jul 2026

larry

Property needs an overhaul

8/10

Excellent

06 Jul 2026

Shantel

The building is old but clean. A lamp was broken in my room & curtain rod was coming out of the wall. The pool and hot tub were in working condition.

Friends_and_family Family

4/10

Poor

05 Jul 2026

Marc

The room was ok, however the comforter had stains, although it appeared clean. What did it in for us was the lady at the desk the morning we checked out. I let her know that the coffee was out, and she noticed my wife and I were holding our travel mugs as we were preparing to depart on our journey. She asked if we were filling our cups up and I told her we were. She rudely stated that the reason the small coffee was out was because everyone fill their mugs up. Once she switched out the coffee, we unapologetically filled up our cups and departed. FYI, you are in the hospitality business, and coffee is included in the room rate. Please don’t make your guests feel badly because they drink the coffee. No one wants to use your 6 oz. styrofoam cup for a small shot of coffee. Maybe offer to make more, or come up with more/larger coffee dispensers, like every other hotel. But a happy, service oriented response is probably best if you want to have a good reputation for your location. Again, you’re in the hospitality industry…you can do better.

4/10

Poor

05 Jul 2026

holly

Very old, musty & dirty. Mattresses were encased showing they had been treated for bed bugs. When asked for extra pillows, none available. Ice machine out of order. Exterior doors didn’t lock/latch to secure. Wouldn’t stay again.

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Gokulakrishnan

Cost effective

Family_with_children

10/10

Exceptional

04 Jul 2026

James

Nice place

Friends

4/10

Poor

29 Jun 2026

Jennifer

Curtains were torn and hotel needs updated and maintained.

Partner

6/10

Pleasant

29 Jun 2026

Jeff

The people writing glowing reviews have to be fake...it's old, nothing special. Showerhead looks like it's 50 years old, moldy grout, wallpaper peeling off the wall, the tv couldn't open up ESPN. The carpet was nice, nothing smelled bad. The pool looks like it was painted 40 years ago. It's just a very basic, old hotel. For a night's stay at $90, it was ok, just know it's an old hotel and that's what you're getting.

Partner

10/10

Exceptional

29 Jun 2026

Gerald

Rooms were clean, staff was very friendly and they answered any and all questions. Amenities were fantastic . Definitely would stay here again.

Family

6/10

Pleasant

27 Jun 2026

Michelle

Very run down. Our room had a smell that we think came from the hot tub in the room. We did not use it

Partner

10/10

Exceptional

26 Jun 2026

Amy

It was wonderful. Best experience ever!

Partner

6/10

Pleasant

26 Jun 2026

Ralph

Need better TV station list for what they have.
Lousy breakfast buffet.
Need to install safety hand rails to in room Jacuzzi tubs.
Bathroom door would not shut. Door out of plumb.

Otherwise, the bed was comfortable and the room was clean.

Family

8/10

Excellent

26 Jun 2026

Bhimaray

Hotel was clean and good location but bed was not cleaned properly

Friends

10/10

Exceptional

25 Jun 2026

Gail

Hotel could use some repairs.

Family_with_children

10/10

Exceptional

24 Jun 2026

Dave

Clean room,fair price

Family

8/10

Excellent

24 Jun 2026

Bruce

Was good base for checking out the Falls and surrounding points of interest

4/10

Poor

24 Jun 2026

Daniel

There was a large fat man sitting in the lobby area watching TV with his shoes off and bare feet- using the lobby as his living room, it was apparent that he was not a guest but a visitor of the front desk staff, this was not an isolated incident, it was not a good impression.

Self

6/10

Pleasant

21 Jun 2026

Thomas

?

Family_with_children

8/10

Excellent

20 Jun 2026

Catherine

Good location. Breakfast wasn’t the greatest- just okay. Rooms were fine.

4/10

Poor

16 Jun 2026

Geneva

Spent the extra to have a hot tub and breakfast, breakfast was yogurt or a waffle with a 1 cup of coffee limit and the hot tub was broken. Only 1 ice machine throughout the entire facility was functioning and the staff was less than helpful with anything.

6/10

Pleasant

16 Jun 2026

Cheryl

The hot tub was out of commission for the entirety of my stay. Floors were dirty throughout the hotel and the free breakfast was less than desirable. The pool was nice but chilly and it's a tad bit outside of the Newberry town but it's not bad. Parking was really nice, right outside my room. Empty vending machines, a big body dent in my mattress so it wasn't very comfortable - clearly the \"favorite\" bed because it's in front of the TV. Bathroom was clean but the curtain had what appeared to be a blood stain, possibly someone smashed a bug by the window. It was acceptable enough to stay once, not sure I'll do it again - there's other options in town that seem to be nice (bed/breakfast).

Self

2/10

Poor

15 Jun 2026

JERRY

Got there and the place was very rundown. The windows are all fogged over . The hot tub was taped off with caution tape. Pool looked disgusting. We were not going to stay there. Asked for a refund and we’re denied. The pictures on the website have to be over 20 years old. Don’t waste your money you will be very disappointed. We ended up paying for a room at the Quality Inn just down the road.

Friends_and_family Family

4/10

Poor

15 Jun 2026

DaShara

Room had a musty smell, lamp shades, and curtains were dirty. NOTHING like the pictures!! The lady at the front desk was very helpful though.

Self

8/10

Excellent

12 Jun 2026

Brittany

Staff was super helpful told us near by places to check out!

Family_with_children

8/10

Excellent

12 Jun 2026

Sharon

Older facilitybut clean! Semi jake brake noise took some getting used to.
I would stay again!

4/10

Poor

07 Jun 2026

Cassandra

Pool was freezing, breakfast was sad. Staff was talking inappropriately about other staff members at the desk. Beds were very sad

Family_with_children

4/10

Poor

29 May 2026

Wendy

Sent us to a room that was not cleaned, dirty towels, unclean sheets, and unmade bed.

Pictures of hot tub and pool are not what they currently look like. Now look run down.

Internet connection and TV channel selection was poor; TV volume is controlled and would not go high enough to hear the speakers over the air conditioning.

Air conditioning smelled musty and unkempt.

Room key was not programmed correctly for a 3-night stay.

Outer door to parking lot was not locked. Anyone could enter without passkey.

Staff seemed sarcastic and did not seem to be interested in accommodating us to have a pleasant stay. Staff was not trained on how to print a receipt for stay.

Due to these issues we left early, and the property did not attempt to credit us for leaving early.

I do not recommend this property.

10/10

Exceptional

25 May 2026

Jennifer

Staff was so kind and we loved the pool and hot tub! Breakfast was amazing!

Family_with_children

10/10

Exceptional

25 Feb 2026

Dave

Great location for snowmobiling. Hotel was a little dated, but very clean, comfortable beds, friendly staff, nice pool and hot tub, and a nice continental breakfast. Really nice place to stay around Newberry MI.

8/10

Excellent

23 Feb 2026

Juliene

Staff was very friendly

8/10

Excellent

22 Feb 2026

Ashley

Room was clean, noise level was good, didn’t hear the people next to you, breakfast was decent, nice they offered popcorn at night.

Partner

8/10

Excellent

22 Feb 2026

Joe

Clean rooms. Basics for breakfast. Nice to have popcorn in the evenings. Didnt use the pool.

Family

10/10

Exceptional

16 Feb 2026

Shane

Clean and neat.

2/10

Poor

16 Feb 2026

Danielle

The location of the hotel and size of the parking lot was about the only thing positive that we had experienced. From the moment we walked into the side entrance of the hotel we were met with an overwhelming smell of marijuana, and it stayed that way all weekend long. None of the side doors needed key cards so basically anyone could walk in and out of the hotel as they pleased. When we walked into our room it smelled like old cigarette smoke and weed, and was very outdated. The blankets were very thin, the faucet was dripping and must have been for a while with the noticeable stain in the sink. The smoke detector was hanging out of the ceiling as well. We went to check out the pool and hot tub, the jets in the hot tub and just stopped working and the water had a yellow tint to it, not sure if it was stained on the bottom causing it but some updating could happen. We mentioned our concerns to the front desk, who advised she would speak to the manager about the smell in our room and hallway to see what they could do. The manager said because our room was by the entrance way and people just doing as they please, she stated they have a hard time controlling the smell. Paying $500 for three day, I expected something better than this. We had to put our clothing in our car due to us not wanting the smell on all our items. Still waiting to hear back from the manager and owner on my concerns. But I would advise the owner that they need to look into the overall state of the hotel.

Partner

4/10

Poor

13 Feb 2026

Tammy

Old

10/10

Exceptional

11 Feb 2026

Gwenn

The staff was very helpful

10/10

Exceptional

09 Feb 2026

Adam

Great place. Great room clean. Great pool and spa will be back here next year forsure.

Leisure Family

10/10

Exceptional

05 Feb 2026

Michelle

What a wonderful place to stay they have a huge parking lot to park your snowmobile trailers. The rooms are very clean and nice. They provide clean towels every day. The staff is amazing. The lady let us check in early with no extra cost this time only and the breakfast is really good. The pool and sauna are very clean. We stayed there in the summer as well last year and it was a great place to stay.

Leisure Partner

10/10

Exceptional

30 Jan 2026

Marc

excellent

10/10

Exceptional

28 Jan 2026

JASON

Great time. Nice rooms, good staff. Hot tub was great but seemed like it needed cleaning.

Business_and_leisure Friends

8/10

Excellent

25 Jan 2026

Jensy

I loved that they had the room clean. Service was good.

Partner

4/10

Poor

22 Jan 2026

Emily

Dirty, rude front desk people in the mornings

Leisure Family

4/10

Poor

21 Jan 2026

Paul

Room out dated, phone did not work to call front desk. Shower water pressure was terrible

Business Self

6/10

Pleasant

11 Jan 2026

Eric

Needs updating

Business_and_leisure Partner

10/10

Exceptional

09 Jan 2026

John

Courteous staff, waffles for breakfast, large parking lot

Friends_and_family Friends

10/10

Exceptional

08 Jan 2026

Ernie

Check-in staff was great

Leisure Family

6/10

Pleasant

02 Jan 2026

Virginia

Staff very welcoming and friendly! Needs some updating! But still comfortable! And conveniently located

8/10

Excellent

08 Dec 2025

John

Convenient for travel route

2/10

Poor

08 Nov 2025

Elaine

dirty room and cleaning employee had a bad attitude

Leisure Partner

2/10

Poor

05 Nov 2025

Katherine

Check in is at 3:00 and they didn’t have a room ready until 5:30! After driving 5 hours we were asked to leave and come back to see if they had a room in about an hour and they still didn’t! Unacceptable! Not sure what the issue was and we understand that things happen, but we weren’t even given a credit for the time we couldn’t have a room and the general manager refuses to return our calls. Highly unprofessional! In addition, the room was extremely run down and shabby.

Partner