Name: Radisson Santa Maria
Address: 3455 Skyway Dr, Santa Maria, 93455, US

8/10

Excellent

25 Jul 2026

Christina

Renovation stage, hotel was partially closed off with plastic sheet dividers. Took a while to check in.

4/10

Poor

25 Jul 2026

Lily

Property under construction. Smells like dust. If you have allergies, best to stay away. Hotel probably should be closed. Asked for room away from elevator and was given a room right next to elevator. Staff didn't even change it when requested. I could hear the elevator going up and down all night. Rooms are nice and updated. Lower price than most in area. Need to pay for breakfast. Small fridge and coffee machine in room.

10/10

Exceptional

24 Jul 2026

Julie

We always stay here when in town. Love it

4/10

Poor

20 Jul 2026

israel

The front desk receptionist was very rude

Friends_and_family Family

6/10

Pleasant

20 Jul 2026

Juan

Property under renovation, looks good but still lots to to still finish
Our shower door was not tight enough was left loose.
Overall since renovations going on is gonna turn to be very nice as of now great value for what is going on. I will stay again

Family_with_children

10/10

Exceptional

19 Jul 2026

Jessica

Clean room friendly staff

Friends_and_family Family

10/10

Exceptional

17 Jul 2026

Arianna

staff was Great Pool and Jacuzzi were Amazing. Room was Super clean

Family

8/10

Excellent

10 Jul 2026

Martina

The hotel us under construction and some of the unfinished rooms had their doors wide open . I left front desk know that and they closed the doors on the 2nd floor but it was still unlocked. I feel this isn’t safe to leave opened rooms under construction wide open and also other parts of the hotel are not finished and there’s no security to guide families with children. The rate isn’t cheap considering all the construction or maintenance work being done. As a parent I felt I had to mention this. The staff was very nice and helpful. I feel the company owners can do better.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Darlene

The redone room was very nice, comfortable bed and decent shower.

The fact that they’re in the middle of a massive renovation does make it less convenient to maneuver around the property.

There was a time you could get a complimentary bottle of water or a cup of coffee but no more.

Partner

10/10

Exceptional

30 Jun 2026

Andrea

Great hotel that is under construction as of 6/26. I look forward to staying there again once it is finished. Friendly and accomadating staff. Spacious, clean rooms.

Partner

10/10

Exceptional

29 Jun 2026

Elsa

Amazing place to stay recommend

6/10

Pleasant

24 Jun 2026

Pierre

Unfortunately the property was being renovated to the pictures that reflected online. We weren’t informed or made away with our booking. Upon arrival, there was very limited parking due to the construction. The front entrance had limited access as well. When we checked in we were infuriated that renovations were going on and construction began at 7am-7pm 7 days a week.
This should definitely be disclosed!
We checked in at 930pm after being on the road for 3hrs at this time we couldn’t decline and find another room. We had young children and we were looking forward to our stay to visit family.
Construction starting at 7am made it very difficult to enjoy our mornings. The construction started promptly every morning of our stay.

Keep in mind most travelers choose a hotel stays for relaxation and comfort.
Sometimes even if it’s visiting family it’s a “vacation” to some.

Otherwise, the restaurant was good.
The rooms were new and clean.
The only downside is the non disclosure of ongoing construction.

Family_with_children

2/10

Poor

22 Jun 2026

Joseph

We did not know before arriving that the property was under construction. We gave as much grace as possible but there were so many issues and the staff was NOT helpful and sometimes plain rude. There were so many people checking out because of issues! Issues the hotel knew about yet still made these rooms available. Our room was is process of being upgraded, bathroom fans didn’t work, there was sealant missing in the shower, the ac was new but not even hooked up, the room was half cleaned and we found hair everywhere. It was a very frustrating situation. The rooms were outrageously priced, especially being under construction. And even though they gave us a $40 discount and said they would refund us for the 2nd night if we chose to check out for all of the issues, they did NOT do any of those! Overall it was a very disappointing situation.

Family_with_children

10/10

Exceptional

21 Jun 2026

Selena

Although it was under construction, staff was friendly and most amenities were still available. Upgrades are coming along very well.

Family_with_children

6/10

Pleasant

21 Jun 2026

Traci

The hotel is completely under renovation. The bar and lounge areas are done and are beautiful. Our room was really nice and recently renovated. I will stay again when it’s all done.

Family

2/10

Poor

21 Jun 2026

Victor

The hotel is under construction and no where does it say that. When booking the room you should be notified that is is basically a construction site. It was dusty everywhere and building was not kept clean.

Family_with_children

6/10

Pleasant

21 Jun 2026

Minerva

Building is under construction. Website should have mentioned that prior to booking. Really nice rooms though.

Friends_and_family Friends

4/10

Poor

19 Jun 2026

Grace

Lots of construction happening and no A/C

2/10

Poor

17 Jun 2026

Kristine

It was a terrible experience. They are doing renovations so the place doesn’t even look like it’s open. We got our room keys but our room had no A/C. They switched our rooms but said the new room has no TV. Wow. Not to mention low water pressure. They offered us a discount so we took the new room. Another thing is that they had no bar or ice machine. You had to go to the front desk for ice. But another bad thing is that they only have one way to go to your room when you exit the elevator. What I mean is the hall is shaped like a square. So in order to access your room on the other side, you have to walk the length of the square to get to your room. I don’t recommend this hotel for the next year while they are under construction and the fact that this was not noted in Expedia makes me feel like we were robbed. So when we checked out, we didn’t get the discount and they charged us for them switching our room. And no manager available to argue with. How perfect.

2/10

Poor

15 Jun 2026

Jose Armando

It was unfortunate the at no time was it posted that the hotel was under major upgrades. It was dusty, noisy... I think was the construction is done it will be amazing. I was just disappointed that when I requested a late checkout. I was told no. Hmm I checked in at 4pm and asked to leave by noon. For the disruption of early morning construction the accommodation should have been made.

Self

4/10

Poor

15 Jun 2026

niki

The hotel is under construction. EXPEDIA SHOULD HAVE MENTIONED IT.

Room- clean, and had great view.

Issues- The faucet in the bathroom was short of sink, the water would run on the counter instead of the sink; poor flow, and TV was not connected to cable. Poor Wifi.

Family

6/10

Pleasant

15 Jun 2026

Martin

Need breakfast

Self

2/10

Poor

14 Jun 2026

Suleima

Our room did not have AC, staff failed to accommodate us. Offered a $50 per night refund and we are yet to see it.

Partner

8/10

Excellent

11 Jun 2026

Jessica

Hotel is under construction/remodeling and yes we knew this before booking by reading the comments but we didn’t expect for it to be a bad experience, our room had to be switched due to a leak in the ceiling and clogged bathroom. On our last night AC. broke down. We were not aware housekeeping was not coming daily we stayed a week how was it expected for us to shower and dry with same towel for several days? We requested towels but of course had to wait for housekeeping to come in the next morning. Had to walk around to our room at the other end from the elevator due to remodeling, we rather use the stairs by the 3 day. But what made this a bad experience was parking! The employees and construction guys got to park at night in guest parking and the guest had to wonder out in the streets with no security cameras mind you we drove from out of state and didn’t know how safe the area was. I guess that what we get for giving this place a chance while it was under construction.. beds were comfortable, you actually don’t hear airplanes all night even though hotel is located at airport. Once it’s finish I am sure it’s a great place to stay but not for a family travel for a week having to struggle to park each night and wanting to shower properly too.

Family

6/10

Pleasant

11 Jun 2026

Joan

The hotel is under complete renovation so when I pulled up I wasn't sure if I was even at a hotel. With all of that going on, checking in at the front desk and finding it had moved to the atrium overnight, the staff was incredibly helpful especially the girl with the short blue hair and the sweet lady curteously wearing a face mask who che me out of the hotel. Looking forward to staying there when all renovations are done, I was also on the 4th floor facing the airstrip, that was cool even though no planes were coming in

Self

6/10

Pleasant

11 Jun 2026

Bhushan

There was construction going on and WIFI was just terrible.

Self

6/10

Pleasant

10 Jun 2026

Kathleen

The property was under intensive renovations. The staff was very helpful but there was little they could do.
There was no hot water. Maintenance said it was due to restrictions on the temperature setting. Yet admitted 4 other guests raised an issue.
The room was noisy and I stayed 4 nights with the room never being cleaned.

Self

4/10

Poor

10 Jun 2026

christophe

Significant part of the hotel is still under renovations and it doesn’t feel as a Radisson at all.

Family_with_children

6/10

Pleasant

09 Jun 2026

Abby

the hotel is under construction so be prepared for a bit of a mess. the newly renovated rooms are nice and clean with a good shower and very basic amenities. no extra blankets or robes are included in the rooms. breakfast is not included and is not cheap. there’s a coffee maker in the room but it didn’t work, the filtered water machine in the hall didn’t work either so a nice waitress filled up my water bottle from the kitchen. overall a clean, basic hotel but kinda a bummer they are taking the character out of the place and just paining everything grey. definitely more of a place you stay out of necessity than a cute destination stay

Partner

4/10

Poor

07 Jun 2026

Melissa

Manager was not very nice. Pulled up to the hotel and they were renovating it. No ice machines you had to take you ice bucket to the front, however the gentleman at the desk did not want to assist in getting any. Water did not get hot. Fridge did not keep my water cold.

Friends

4/10

Poor

07 Jun 2026

Megan

AC in room did not work.

Friends_and_family Family

4/10

Poor

07 Jun 2026

Danielle

The staff is very rude, and our AC didn’t work

Friends

2/10

Poor

07 Jun 2026

Glenn

1. NO HOT WATER! The front desk, their response was \"A lot of people are returning from a local rodeo and showering at the same time in the hotel.\" - No apologies. The next morning at 6:00am again, NO HOT water!
2. When we checked out that morning, no one asked us about our stay, nor did anyone apologize about NO HOT water in the room. And NO ONE at the front desk said \"Thank you for staying with us.\"
3. The bed was very uncomfortable and the pillows were uncomfortable
4 The breakfast area filled with dust and would take at least 45 minutes before we are served .
5. When we booked this hotel, there was no indication the hotel was being remodeled.
6. I'm 77 years old and 100% disabled Vietnam Veteran and there were not ADA spots to park. I then found a regular spot a distance from the entrance to the hotel. No one offered to get our bags, so I used a cart and walked across the entire parking area to load the bags myself and push it across a torn up parking area.
7. My wife called and left a message for the General Manager and NO ONE RETURNED CALL OR RESPONDED.
8. I would think SOMEONE would have pride in what they do and respond to us.

Partner

4/10

Poor

05 Jun 2026

Elizabeth

My AC didn't work the TV didn't work. They had to bring us fans. When booking, they did not tell us the hotel was under construction.

Partner

8/10

Excellent

02 Jun 2026

Albert

The Hotel is currently under construction. Construction runs from 7 am until 5 pm. This information should have been disclosed when making the reservation. There was no Radisson Hotel Sign. It was somewhat difficult to find the Hotel not to mention the entrance. We were quite disappointed and we feel that Radisson owes us.

Partner

4/10

Poor

01 Jun 2026

Ray

Perfect location….not going back until they finish remodeling….Dusty and noisy…. They said November

Friends_and_family Family

4/10

Poor

01 Jun 2026

John

Very disappointing stay. Hotel was under construction, but this was not indicated when we reserved. Lot of construction dust and noise in hall. 2 night stay with no wi-fi and no tv. Hotel staff said that Apple phones had trouble connecting to wifi. After removing the connection and retrying, it still didn't work. And wi-fi didn't work on 4 other devices. We moved to another room, but it was no better and in this room the tv didn't work (no internet connection for cable). Front desk offered to move us again, but we declined. It would not have fixed the problems. They did offer a small credit for the inconvenience, but I would rather have had working wi-fi.
The second night was very noisy -little insulation. Girls in next room played loud music until 11 pm and then were talking and laughing until 3:30 am loud enough to wake both of us (I am a sound sleeper). Water temperature was only warm (not hot) and no exhaust fan in bathroom. Only one trash can in the bathroom. None in the main room. I expected more from a Radisson.

Friends

10/10

Exceptional

01 Jun 2026

Patti

Property is being remodeled. Needs more signage. But we were in a remodeled room.
Room was very nice.

2/10

Poor

31 May 2026

Jose

They were under construction. Our tv didn’t work, the shower head didn’t work and the place was covered in construction dust. Woken up by construction noise and air planes.

Friends

8/10

Excellent

30 May 2026

Lynn

Hotel is under construction, so it’s a little chaotic. BUT it’s clean and the newly renovated rooms are very nice.

Partner

8/10

Excellent

25 May 2026

Iraquio

The hotel was great but there construction going on which was not good to see

Friends_and_family Family

10/10

Exceptional

24 May 2026

Yolanda

We stay here every year

Partner

10/10

Exceptional

23 May 2026

Rosemarie

The room was very clean, organized, and went beyond our expectations. Although they are currently under construction, I was very impressed. The service was excellent during the breakfast, and their options were delicious.

Family

10/10

Exceptional

21 May 2026

Scott

Awesome stay. Friendly staff and beautiful new room!

4/10

Poor

17 May 2026

Shelby

Hotel is completely under construction. This is not mentioned in the property listing. Pool and spa were unusable, baseboards/door frames off in parts of the hotel, Wires taped on walls and ceiling, Weird smells throughout the hotel, spackle/drywall littering the floors. This construction has been going on for over a year! Loud work being done from 7am-5pm. Will not be booking here again.

Friends_and_family Family

2/10

Poor

17 May 2026

Jeffrey

First of all this hotel is under a complete renovation. There is construction going on everywhere and there are hallways closed down. We went with my daughter‘s softball team and figured that the girls could bond at the pool. However, the pool is under construction too, and so is the Jacuzzi.
Now for our room, the shower has two showerheads one is a rain showerhead, and the other is a handheld nozzle. We could never get the rain showerhead to work. It would only dribble out of it. When you switched it to the handheld the device that holds it to the wall has no tilt therefore, it shoots straight in your face. Our exit door had no weatherstripping. Therefore, you could see daylight all the way around the door. The adjoining room door had no doorsill or weatherstripping. Therefore at 10:30 at night. We got to hear our neighbors having sex with our 12-year-old in our room. My wife went to the door and asked them to stop through the door. That yelled for them to stop but that didn’t do any good therefore she had to beat on the wall to get them to stop. Then at 5:30 in the morning one of our neighbors was throwing up and you could hear it clear as day. That adjoining room door may as well be a screen door. The price was good, but the facility was very poor.

Family_with_children

10/10

Exceptional

17 May 2026

VERONICA

Clean and modern vibes

Self

2/10

Poor

16 May 2026

Cindi

The hotel was under construction. We left after the first night. The hotel was VERY accommodating refunding the remaining nights to us. We did appreciate it!!

6/10

Pleasant

10 May 2026

Kirk

Construction remodeling added dust, debris. No ice machines on floors. In the bathroom the light turned on automatically on a motion sensor—annoying in the middle of the night. The shower lost hot water half way through. Staff was friendly and attentive.

Partner

8/10

Excellent

10 May 2026

sandra

Can hear neighbors otherwise good

Self

10/10

Exceptional

08 May 2026

Kristina M

However, new remodeling is in progress.
Plan is to update a nice hotel. Very close to the Santa Maria Airport. Very convenient, I returned my Avis rental car 🚙, then walked back to this hotel. Staff is excellent.

Self

10/10

Exceptional

05 May 2026

Chris

Nice room, lots of noise from renovations.

Self

6/10

Pleasant

02 May 2026

travis

When making my reservation there should be a disclaimer that hotel is under remodel and there might be inconveniences. The night desk person was less than helpful.

Self

10/10

Exceptional

01 May 2026

Mohammad zaher

Very clean and nice staff

Partner

10/10

Exceptional

30 Apr 2026

Daisy

Under construction

10/10

Exceptional

28 Apr 2026

Julie

Liked the new pool. Food was great at the restaurant as well.

Leisure Partner

6/10

Pleasant

27 Apr 2026

Meagen

Had to check out early due to medical emergency

Family

6/10

Pleasant

27 Apr 2026

Lloyd

They are in the middle of a remodel. The room we stayed in was one that was done. Nice upgrades. The alarm went off in the middle of the night! They gave no explanation, lady at desk mumbled something, that explained nothing.

Friends_and_family Family

4/10

Poor

26 Apr 2026

James

Hotel was/is under renovation. Heavy remodeling work inside and out. Bar was open, sort of. Very limited selection for drinks. A/C in room was not functioning properly and the shower was Luke warm even after waiting several minutes to get all the cold out. Hotels.com could do better about informing guests about the condition of the properties listed.

Friends_and_family Friends

8/10

Excellent

22 Apr 2026

Heather

So the room was very very nice as it was brand new but the whole hotel is under major construction so it was a little off putting. But had a great night's sleep

Partner

6/10

Pleasant

19 Apr 2026

Ricardo

The hotel room is very nice. The mattress was very comfortable. I do wish they had a microwave. As well as maybe provide a menu in the room for the restaurant. They are renovating so understand. Also I did have to use my hotspot for Internet . Their WiFi was not working up in the 3rd floor.

Self

8/10

Excellent

13 Apr 2026

Aracely

Building is under construction so it is a little bit of an eye sore, however staff is great. Rooms were clean and maintained. Once renovations are complete, this hotel will be gorgeous

Partner

2/10

Poor

12 Apr 2026

Kathleen

There was construction throughout the night (hard to sleep), and we couldn’t get so much as a bottled water. It was awful and I’m really upset with Hotels.com for not mentioning the construction. Had I booked through the hotel I could’ve gotten a discount 🙄

8/10

Excellent

01 Apr 2026

Katherine

Restaurant servers were very kind and helpful.

Friends_and_family Family

6/10

Pleasant

30 Mar 2026

Cynthia

The room was updated and seemed clean. The rest of the facility was a total mess and dirty. Lack of clear signage through the construction to the entrance. The parking did not seem safe, although there was no problem. Honestly, motels should be required to disclose any construction projects during the reservation process. I was totally disappointed the the facility.

Partner

10/10

Exceptional

29 Mar 2026

DALLAS

Always a pleasure staying here

10/10

Exceptional

27 Mar 2026

Wendy

Hotel is under renovation construction so there was construction noise of course between the hours of 7am and 5pm. It will be wonderful when everything is finished. We like to stay there because the staff is friendly and the convenience of the location.

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

Luis

The staff and food were great, however the current construction limited the accessibility to some amenities from the hotel and the noise was loud at times.

Self

4/10

Poor

23 Mar 2026

Karly

Our room didn't get cleaned and given the construction going on and lack of amenities I was shocked at the price of the hotel.

2/10

Poor

22 Mar 2026

Karla

Room was clean but we checked in for a stay cation due to the heat and to use the pool and it was not available. My kids cried and were very disappointed

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Michele

Very good

10/10

Exceptional

15 Mar 2026

Jared

They are in the middle of a massive refresh of the rooms, restaurant, atrium, and bar to be completed in September 2026. It’s going to be great! I stayed in a renovated room. It was really nice.

Business

6/10

Pleasant

13 Mar 2026

Peter

I reserved this room because I usually love their hot tub. It was not available all week. I also could not get Wi-Fi in my room and had to go out to the hallway to get signal. The room was very clean, but the hallways under construction were always a mess.

10/10

Exceptional

08 Mar 2026

Veronica

Clean room staff was really nice

8/10

Excellent

07 Mar 2026

Tracy

View of tarmac, hotel still under construction. We got a newer recently renovated room - was clean and nice. They need to have a trash can in the room not just in bathroom

Partner

10/10

Exceptional

24 Feb 2026

Janine

Big clean and comfy rooms, bathroom a little small but still comfortable

10/10

Exceptional

17 Feb 2026

Tomas

beautiful room

8/10

Excellent

16 Feb 2026

Zenaida

room was clean.

Business_and_leisure Family

6/10

Pleasant

16 Feb 2026

Laszlo

The pet surcharge was $100 instead the advertised 50, the wifi only worked at the lobby. The parking spots around the destination charger are usually taken by ice cars, luckily they allow charging in the \"no parking\" spots .. the hotel is being updated, so you walk along plastic sheets. The new rooms are nice and clean, although some caulking around the shower leak.

Leisure Pet

2/10

Poor

16 Feb 2026

Eriberto

I was as I was checking in Saturday at 2:50pm 2/14 , I witness staff being very rude, an elderly couple, the couple as I witnessed was complaining about the room, not having hot water, and staff was being very rude to them which I was very sad of the situation. Would I recommend this hotel again? Know what I come back to it no, it was very sad.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

Jeffrey

Great hotel great experience

6/10

Pleasant

16 Feb 2026

Karina

This place is still under construction after a year of my last stay. Ridiculous. No pool no restaurant couldn’t even accommodate a room on the other side that I requested 2 weeks in advance.

Leisure Partner

4/10

Poor

16 Feb 2026

andrea

The room we stayed in was lovely and was recently remodeled. The hotel is going through a complete renovation which we were aware of … but on Friday, the fire alarm went off 5 times between 1:30 PM and 4:00 PM which made it impossible to complete a work call or do anything else in the room. Also, the mini fridge froze everything in the room.

Business Partner

8/10

Excellent

16 Feb 2026

Liset

The staff was courteous. The room was clean.

Friends_and_family Family

4/10

Poor

15 Feb 2026

Aniruddha

1. Bathroom sink just has a hole in it
2. Room number was missing on the door
3. Shower pressure was very low
4. Construction dust triggered allergies

10/10

Exceptional

09 Feb 2026

Ruth

Clean room really comfortable bed and pillows

Leisure Partner

6/10

Pleasant

27 Jan 2026

Elizabeth

Would have been nice to know my room was next to the construction site.

Friends_and_family Family

6/10

Pleasant

27 Jan 2026

Lukas

Wish they would have let us know ahead of time that they were having renovations done and they started as early as 7am.

4/10

Poor

27 Jan 2026

Michael

When booking they did not fully explain more about the renovations. The area was cold and they had advertised 3 restauants. In the room the drawers on the dresser would not stay closed, had to get different refrigerator because it was not cold, lamp shade was missing a screw to hold shade in place and the carpet was stained/dirty.
We should have been offered a reduced price due to the renovations. Will not recommend this hotel.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Teodoro

very nice Hotel is getting renovated got an upgradde to a renovated room beds are supper confy

8/10

Excellent

23 Jan 2026

Shannon

Room was beautiful and clean.
Down side was $100 dog fee non-refundable
Under construction so you'll need to go downstairs to front desk to get ice and soda
Pool and Jacuzzi closed too

Friends_and_family Friends

4/10

Poor

20 Jan 2026

Rogelio

Great rooms but to much construction going on and no access to the lobby

2/10

Poor

19 Jan 2026

Heather

Not clean. It was under construction so I’ll try to give them a break. The women at the desk were short with us and seemed annoyed. My son had a rash on his legs the next day. We aren’t sure if it was bed bugs or not. I don’t recommend this location.

Business Family

6/10

Pleasant

18 Jan 2026

Frank

Areas closed due to remodeling, stayed last year same issue

Leisure Friends

2/10

Poor

15 Jan 2026

Michele Marie

We have to move two separate times due to the heater not working. They brought a small space heater and when we asked for a blanket , the front desk girl brought us a mattress pad A false fire alarm went off at 2:30am which startled us and woke us up out of a dead sleep. We have stayed here a few times and haven’t had this experience before. I wrote to the manager regarding these issues and he has never responded yet all you can have access to is his email address. Shame on management as they should give us two nights free considering we were unconvinced. That’s the right thing to do.

Leisure Family

2/10

Poor

10 Jan 2026

Michelle

Loud construction starting at 7am, even on weekends. All the amenities unavailable. Faulty shower head, clogged bathtub drain, leaky faucet. Dusty hallways.

2/10

Poor

05 Jan 2026

Sunil

The hotel was under construction. A lot of dust in the room including the beds. Shower and bathroom sink tap was not working properly. Broken closet door and table drawers.
No, it wasn't a Radisson level experience, not even basic things were working. We all fell sick due to the dust and dirt in the bed.

10/10

Exceptional

05 Jan 2026

Richard

Room was great, front desk receptionist were helpful and friendly

Family

6/10

Pleasant

05 Jan 2026

nader

The hotel is being renovated right now there’s really not much there I stayed for over 2 weeks there for work the room was brand new that’s the only good thing bout it , the cleaning part was not great they always miss the bathroom cleaning for some reason

Business

6/10

Pleasant

02 Jan 2026

Rick

The Hotel was under renovation so the room was maintained as well as it should have been. Carpet was dirty, wallpaper was coming off the walls and the drains smelled horrible.

Friends_and_family Family