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Hinanoyado Chitose

Niigata · Japan

49-1 Matsunoyamayumoto, Tokamachi-shi, NiigataView location

9.0/10Excellent8 Reviews
Cleanliness8.6/108.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.0/109.0
Neighborhood7.4/107.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hinanoyado Chitose

This hot spring area is one of three famaous hot springs in Japan, and the quality of the hot water is wonderful. Please enjoy our comfortable rooms and Nigata's seasonable meals with variety of local Sake.

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When you stay at Hinanoyado Chitose in Tokamachi, you'll be steps from Matsunoyama Onsen. This ryokan is 24.7 mi (39.8 km) from Gala Yuzawa and 27.4 mi (44.1 km) from Nozawa Onsen Snow Resort. Make yourself at home in one of the 31 air-conditioned guestrooms.

Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided on a limited basis. Featured amenities include complimentary newspapers in the lobby, luggage storage, and a library.

A train station pick-up service is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Entertainment
Smoking areas
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 PM
Check-out until 10:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Unicode Support true Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Hot springs access available from 3:00 PM to midnight.
    • Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
    • Children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Cashless payment methods are available for all transactions.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    This property offers transfers from the train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 6:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
  • Spoken Language

    Japanese

    English

Nearby attractions

Matsunoyama Onsen 0.1 km / 0.1 mi
Cupid Valley Ski Resort 21 km / 13 mi
Echigo-Tsumari Satoyama Museum of Contemporary Art 26.2 km / 16.3 mi
Joetsu International Ski Area 33.2 km / 20.6 mi
Maiko Snow Resort 35.6 km / 22.1 mi
Joetsu Kokusai Playland 36.9 km / 22.9 mi
Ishiuchi Maruyama Ski Resort 38.8 km / 24.1 mi
Yuzawa Kogen Ropeway 39 km / 24.2 mi
Gala Yuzawa 39.8 km / 24.7 mi
Yuzawa Kogen 43.2 km / 26.9 mi
Yuzawa Park Ski Resort 43.3 km / 26.9 mi
Kandatsu Kogen Ski Resort 43.7 km / 27.1 mi
Japan Ski Museum 43.7 km / 27.2 mi
Yuzawa Nakazato Ski Resort 43.8 km / 27.2 mi
Nakazato Snow Wood Ski Resort 43.9 km / 27.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wi-fi
  • Room service
  • Bicycle hire service
  • Air conditioning in public areas
  • Fireplace
  • Lift access
Show 14 more facilities & services
  • Shop
  • Garden
  • Newspapers
  • Luggage room
  • Library
  • Café
  • Bar
  • Restaurant: 1
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 1
  • Game room
  • Steam bath
  • Massage
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN JAPANESE ROOM NON SMOKINGTWIN • JAPANESE ROOM NON SMOKINGTWN.JE-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    TWIN JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE NON SMOKINGSUITE • DELUXE NON SMOKINGSUI.DX-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accesible DeluxeRoom • Accesible DeluxeROO.H6-DX

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room Accesible Deluxe

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accesible Deluxe

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH SHARED BATHROOMRoom • JAPANESE ROOM WITH SHARED BATHROOMROO.JE-FH

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room JAPANESE ROOM WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIOR NON SMOKINGRoom • SUPERIOR NON SMOKINGROO.SU-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room SUPERIOR NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE MOUNTAIN VIEWJUNIOR SUITE • MOUNTAIN VIEWJSU.VN

    Photos are not available for this room type.

    Hinanoyado Chitose

    JUNIOR SUITE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Hinanoyado Chitose

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM NON SMOKINGRoom • JAPANESE ROOM NON SMOKINGROO.JE-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room JAPANESE ROOM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXE NON SMOKINGRoom • DELUXE NON SMOKINGROO.DX-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ECONOMY NON SMOKINGSUITE • ECONOMY NON SMOKINGSUI.EY-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE ECONOMY NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ECONOMY NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EY-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE JAPANESE ROOM WITH VIEWSSUITE • JAPANESE ROOM WITH VIEWSSUI.JE-WV

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMS NON SMOKINGSUITE • TWO BEDROOMS NON SMOKINGSUI.B2-NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE TWO BEDROOMS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH TERRACESUITE • WITH TERRACESUI.TR

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE WITH TERRACE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH TERRACE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.TR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE MOUNTAIN VIEWSUITE • DELUXE MOUNTAIN VIEWSUI.DX-VN

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE DELUXE MOUNTAIN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE MOUNTAIN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-VN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH SHARED BATHROOMRoom • WITH SHARED BATHROOMROO.FH

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hinanoyado Chitose

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOM WITH VIEWSRoom • JAPANESE ROOM WITH VIEWSROO.JE-WV

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room JAPANESE ROOM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWS NON SMOKINGSUITE • WITH VIEWS NON SMOKINGSUI.NM-WV

    Photos are not available for this room type.

    Hinanoyado Chitose

    SUITE WITH VIEWS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room JAPANESE ROOMRoom • JAPANESE ROOMROO.JE

    Photos are not available for this room type.

    Hinanoyado Chitose

    Room JAPANESE ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    JAPANESE ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.JE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hinanoyado Chitose

9.0
Excellent
8 Reviews
Cleanliness
8.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.0 /10
Neighborhood
7.4 /10
5 reviews shown
10/10
Exceptional
03 Sep 2018
あき

古い温泉街

大地の芸術祭で十日町までいきました。2歳の子供と一緒にいったんですが、オムツのゴミ箱を持って来てくださいました。子供用の浴衣も可愛かったです。

食事の際もイス、食器と準備して頂いてありがたかったです。
女性の従業員さん達の笑顔がとってもよかったです。
機会があればまた
行きたいです。
6/10
Pleasant
04 Aug 2018
だ
ゴキブリがいました。
お風呂に蜘蛛の巣があり、
出かける前に取ってとお願いしたが帰ってきてもそのままだった。
花火のため早めの夕飯だったが、
帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
8/10
Excellent
16 May 2018
Verified traveler

湯冷めしないお風呂と優しい食事

熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。3階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。50歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな?ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Family
10/10
Exceptional
31 Jan 2018
KENICHI

キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿

源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。

地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。

館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。
スタッフの方も然りです。
ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
Family
10/10
Exceptional
13 Mar 2017
Verified traveler
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大きなトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。
一生忘れられることがない、思い出になりました。

Location & surroundings

Hinanoyado Chitose
49-1 Matsunoyamayumoto, Tokamachi-shi, Niigata, Niigata, Japan

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Hinanoyado Chitose

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