Name: Hollywood Casino Resorts Tunica
Address: 1150 Casino Strip Resort Blvd, Robinsonville, 38664, US

10/10

Exceptional

03 Aug 2026

Ronnie

Everything was awesome 😎💯

8/10

Excellent

03 Aug 2026

Donna

Room was clean but needs to be updated and tv was crappie

10/10

Exceptional

30 Jul 2026

Theresa

Older rooms but very clean. I did ask for an extra towel and at first I was told only 2 towels to a room. I have never been told this and was quits taken aback.

8/10

Excellent

30 Jul 2026

pamela

not one dollar free play and no comps

10/10

Exceptional

27 Jul 2026

ronnie

A good place to stay. Clean rooms.

4/10

Poor

27 Jul 2026

Jacen

Had bedbugs we found after our first night there

4/10

Poor

23 Jul 2026

Cristy

You can really tell that the hotel has seen better days. The casino was fine, but there really wasn’t any place to sit and drink if you wanted to sit at a bar unless you were gambling. Overall, we would not go back.

10/10

Exceptional

19 Jul 2026

Chassidy

Great stay!

10/10

Exceptional

18 Jul 2026

James

The parking was easy, the room was nice, and the staff was very helpful.

Family

8/10

Excellent

16 Jul 2026

Stephen

Room and bathroom were very clean. Property in general was very well kept. Staff was friendly and helpful. Only negatives were… the bathroom hot water was very slow to warm up and the hot tub wasn’t working. Overall I had a very pleasant stay there. Steve 7-16-26

Family

4/10

Poor

15 Jul 2026

Brandon

Run down. Nasty carpets. Seen much better days

Partner

8/10

Excellent

14 Jul 2026

Brian

Room was fine except not enough electrical and usb outlets. Breakfast was good food but extremely overpriced. Win or lose, this is our favorite casino left in Tunica.

Partner

10/10

Exceptional

12 Jul 2026

Barbie

Great time

Partner

10/10

Exceptional

05 Jul 2026

Jeannie

Everything was good as always

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

David

It is a beautiful hotel and casino. I have stayed there before and will stay there next time.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Denny

Decent casino, we went to the fitz down the road and it was so much better atmosphere!!

Partner

8/10

Excellent

01 Jul 2026

Jeffrey

The hotel is getting old and needs deep cleaning on the exterior. Interior is fine and clean but the bathrooms are getting outdated and falling apart

Self

2/10

Poor

30 Jun 2026

RICHARD

Dirty room, all but 1 restaurant shut down, tons of machines not in service, only 2 tables even open. I rarely leave negative reviews but this place was extremely disappointing. Stayed there multiple times in the past but will not be returning.

Family

8/10

Excellent

29 Jun 2026

Carol

Everything was good staff very friendly

Friends

8/10

Excellent

26 Jun 2026

Nicolas

I still like to stay here when possible. It's nice and quite with good accommodation.

Family

2/10

Poor

21 Jun 2026

Heather

Our stay at this hotel was extremely disappointing and nowhere near worth the money we spent. Upon arrival, the room had a strong odor of marijuana. We attempted to contact the front desk to request a different room, only to discover that the room phone was broken. In addition, two of the lamps in the room did not work.

The amenities were also in terrible condition. The hot tub was out of service, and the swimming pool was only partially filled. Even worse, the water was dirty and disgusting, making it completely unusable.

Overall, the hotel was poorly maintained and did not provide the quality or experience we expected for the price. I would not recommend staying here until major repairs, improvements, and better upkeep are made.

10/10

Exceptional

07 Jun 2026

Debra

Bed linen was a little wet😮‍💨

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Ryan

Staff was fast and nice. Rooms were clean and everything worked. Enjoyed the stay will book again

Partner

10/10

Exceptional

05 Jun 2026

Mary

Great location with casino. Food choices were limited. Well worth the money to stay here. I’ll be back

Self

6/10

Pleasant

31 May 2026

Deborah

Check in and out was fast. The hotel is outdated. No continental breakfast. There was no toilet paper when we first got to the room had to ask for that. The restaurants were good

Partner

8/10

Excellent

24 May 2026

Karen

Nice place. Clean & convenient. Pet friendly!!

Pet

10/10

Exceptional

24 May 2026

Christopher

The Casino is GREAT!

Family

10/10

Exceptional

23 May 2026

Eric

This is one of the best hotels I’ve been too in a while. The customer service was amazing. I would recommend everyone to visit them and try their restaurants in the hotels as well. I room had the perfect view of the hotel and indoor pool. The room was clean and comfortable. I did take the room service an hour or two for my new towels but overall the experience is 10/10.

Partner

10/10

Exceptional

19 May 2026

tory

It was a good experience but it wasn’t well kept and staff was not to helpful pool was closed the first day hot tub was down but other than that I enjoyed my stay

Partner

8/10

Excellent

18 May 2026

CAREY

The casino and rooms need an upgrade badly! Service and promotions were good!

Partner

8/10

Excellent

17 May 2026

Sylvia

Room was very nice and staff extremely friendly. Casino well maintained. Was disappointed in restaurant system. Felt like a fast food restaurant. Had to look at 4 different menus up on a wall to decide what we wanted, then order your meal and pay before going to the dining area. The food was prepared and brought to the table. The waitress was very nice and helpful.
Really missed the diner.

Partner

10/10

Exceptional

14 May 2026

Donald

Great experience.

6/10

Pleasant

13 May 2026

larry

Was looking forward to a latte but didnt open til almost noon

6/10

Pleasant

08 May 2026

James

The room was actually nice and I basically was passing through, so didn't really care. Walked around and wasted time in the casino. If you smoke, you will enjoy the smell of smoke throughout the building and especially the casino. The workout area looked like someone set up a gym in their basement. There were some interesting movie props to see and the staff were all very nice. I will say the southern sides i had were awesome. My personal favorites were the collard greens and frid okra.

Self

8/10

Excellent

05 May 2026

tim

Room and resort is dated but still clean and functional. Stayed 3 nights and had a great time. Location is great with no one around.

Partner

4/10

Poor

29 Apr 2026

AceeMane

Rooms are old fashioned needs updating. Small but decent casion

Family_with_children

6/10

Pleasant

29 Apr 2026

Celena

We came to visit just to get away. Our room was supposed to be a non smoking room, but the mattress smelled like smoke bad. There was a lot of dust everywhere and the bathroom floor needed to be cleaned. We checked out other properties as well. I liked the walk from the casino to the rooms. There was some really cool things to see on display. Would I come back? Probably so, but it could be a little cleaner.

10/10

Exceptional

28 Apr 2026

Bob

Hjj

2/10

Poor

27 Apr 2026

jamison

Cobb webs on windows cracks in the window seal air conditioner wouldn’t go no further than 70

Family_with_children

10/10

Exceptional

26 Apr 2026

Patrice

Very clean, well kept i would recommend....

Self

2/10

Poor

26 Apr 2026

Michael

The entire hotel smells strongly of smoke, and it’s misleading for them to label any room as non‑smoking. The shower has mold on the ceiling, the ceiling itself is deteriorating, and the bathroom floor trim is coming loose.

The staff working the tables were rude, and they repeatedly gave different excuses for why they couldn’t open tables. If you’re lucky enough to find an open table, they may close it even while you’re still playing. Several dealers seemed untrained—one even took all my money before revealing any cards, leaving the entire table stunned.

Friends

6/10

Pleasant

24 Apr 2026

Karen

Hotel is currently being renovated

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Robby

Always a great stay

Family_with_children

2/10

Poor

17 Apr 2026

Diana

Nothing was open except one Resturant and hemp smell was horrible

Friends_and_family Family

2/10

Poor

16 Apr 2026

Diana

Hemp smell so bad we checked out early No smoking means non smoking

Friends_and_family Family

10/10

Exceptional

15 Apr 2026

Lee

Nice place to stay.

Self

6/10

Pleasant

14 Apr 2026

Amy

Staff was not very helpful. They just pushed you on to the next person who “might” be coming in later but then they didn’t. Most of the time there wasn’t even anyone at the desk. Phone was not connected in room and was told they were being worked on but then realized it was simply unplugged. And the pool water did not look clean, which was something that I really wanted to do. The hot tub was empty. TV was dark and I asked for help and a guy that came in just acted like there was nothing he could do. Just like the front desk people, he just pushed it off to someone else who never came. Check in took 45 minutes because hotel cards would not work for elevator. Had to haul our luggage back and forth and couldn’t even take the stairs that were locked. We finally got cards that worked for the elevator. I had not been informed about the $50 deposit for the room and it took several days to get it back. I was new to this experience and it was disappointing. Just some simple info about our stay seemed to be pushed to the next person who just sent it right back. The only good thing was that the food was excellent.

Family

10/10

Exceptional

12 Apr 2026

Jennifer

Clean room. Beds were comfortable. Different options to eat in the hotel.

Partner

10/10

Exceptional

11 Apr 2026

Carol

The room was clean and comfortable and the check in was quick. Nice selection of slot machines.

Self

6/10

Pleasant

07 Apr 2026

william

Fairly clean but not as clean as in the past years I’ve stayed there. Housekeeping was good but front desk put us on a floor where people complained about noise and we travel with grand kids and I always ask to be on a floor with other people with kids so there won’t be any issues. The restaurants are excellent and the slots and games are good but the building needs some upgrading or remodeling. Overall C+ but last year was a B+, year before that an A-.

Family_with_children

8/10

Excellent

06 Apr 2026

Roger

First time staying at Hollywood casino but been to every other casino there and all the ones that are now gone, the place is a ghost town around there . Bed was comfortable and room was clean but the noise they keep playing all night long out in the casino sounds like it was right near our room and couldn't sleep for nothing with that going on.

10/10

Exceptional

06 Apr 2026

Sarah

I enjoyed my stay.

10/10

Exceptional

04 Apr 2026

Rebecca

Lovely hotel. Nice clean rooms.

6/10

Pleasant

03 Apr 2026

Chris

.

Self

10/10

Exceptional

31 Mar 2026

Victor

Loved the Casino. Room was nice and clean!!

8/10

Excellent

30 Mar 2026

Thomas

Clean room, staff was mostly friendly, water pressure on the 7th floor was lacking

Friends

8/10

Excellent

23 Mar 2026

Billy

Clean rooms n nice staff members

Partner

8/10

Excellent

23 Mar 2026

Charles

Dad the area has really gone downhill

Partner

4/10

Poor

23 Mar 2026

Nicole

The staff were very friendly and helpful. The property however, was the bottom of the barrel. I've stayed at several Hollywood Casinos, although 10 years or so, never has a property been this rundown. 8 floors, 1 ice machine. The beds were comfortable, but mine had a broken spring right where you would sit on the side, so sliding off the side is the only way to sit. Talked to several, 4 inches of water standing in shower was common. No remote for tv, brought one, lasted for 2 tries, batteries dead. Left on all day till we got one that evening to turn off. Phone sitting on nightstand, but nothing connected. Lights didn't work. This list goes on and on. I'd say the investors are pocketing profits, if any, and running this hotel in the ground. Machines pay very little. What I lost here, I won back at Goldstrike. I'll never stay here again. It was cheaper, but it was cheap all the way around. No food, other than a vending machine. Weekend restaurant but didn't see anyone in there. One microwave near vending machines, for 500 rooms. Didn't see anyone using, probably didn't work, like everything else.

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

Jennifer

Clean rooms

8/10

Excellent

21 Mar 2026

Milan

Spacious room, comfortable bed. Casino is far away from other business with the exception of 1 other casino, so your food choices may be limited.

Self

2/10

Poor

20 Mar 2026

Danah

This place is falling down. The balcony door was screwed shut, because it appeared the concrete balcony was falling off then building.
The pool was cold and unkept, and the hot tub in pieces.
Would not do this again.
Its a shame Tunica was once so much fun.

Partner

2/10

Poor

17 Mar 2026

walter

Bad dirty rooms

Partner

10/10

Exceptional

08 Mar 2026

Teresa

Everything was very nice n clean

Partner

4/10

Poor

06 Mar 2026

Betty

The room was old and dingy. Requested towels from maid, then called down and finally went to front desk and received. Coffee pot did not work requested from maid and then called . Never received. Upon arrival air conditioner did not work but was responsive. Would not recommend

6/10

Pleasant

05 Mar 2026

Mary

Was locked out my room for about 6 hours the staff moved me rooms and was very nice about the situation.

Friends

2/10

Poor

04 Mar 2026

Terry

Old and carpets in hall worn out. Rooms smell like weed.

Friends

10/10

Exceptional

02 Mar 2026

Sarah

Absolutely loved it

Friends

2/10

Poor

01 Mar 2026

Connie

I reserved a double no smoking several weeks ago and paid for 1 night, when we got there they only had a king and smoking. The front desk clerk was very rude and uncaring. When we got to our room it had not been cleaned. There was dried urine around the commode. I walked across the floor and got hair all over my socks. There was left over food on the floor.

Friends_and_family Friends

10/10

Exceptional

27 Feb 2026

Valencia

Everything was perfect

Partner

6/10

Pleasant

26 Feb 2026

Leslie

Was not informed until checkout that I had to pay an additional 28.58 for Resort Fee.
I call that a ripoff.

4/10

Poor

23 Feb 2026

Mary

It was a dog barking all night on our floor. Then it was people letting the door slam.

Partner

6/10

Pleasant

20 Feb 2026

Rick

Staff was great. The phone didn't work and there was no remote but someone brought one promptly

Partner

10/10

Exceptional

19 Feb 2026

Barbara

Room was clean and staff was very friendly

Family

2/10

Poor

15 Feb 2026

Kaylee

I’ve never had a bad experience here until now. For starters, our room door did not have an inside safety lock, so for two women staying there alone, that was a no-go. Then we had problems with the toilet the tank wouldn’t fill up and it kept running and we had little to no hot water. Our towels smelled weird, the beds didn’t even have fitted sheets on them and the sheet that was there kept coming off the mattress and our room view was the roof; we literally couldn’t see anything else. The heated pool was freezing cold, and the Jacuzzi was out of order, but there was never any notice. The lady at the casino window for chips and such was extremely rude and not friendly at all. They also took a $50 room deposit that was never returned, even though our room was spotless. Overall, we were severely disappointed and probably won’t be staying there again.

Leisure Friends

8/10

Excellent

15 Feb 2026

Teresa

Staff and clean room. Nice mattress on the bed

Leisure

6/10

Pleasant

15 Feb 2026

Stephanie

The location was decent. The bed was nice and it was cool that our room looked over the casino. I can tell that it was probably cleaned fast or either not fully because there was food crumbs left in the chair. Also the air wasn’t great, maintenance came up to look at it but it still never worked right.

The people at the front desk seem to be a little rude, like I am a burden on them for any questions or that I was even there. I feel like they could have been nicer considering I’m paying a lot of money to stay there.

Over all it wasn’t a horrible stay. They place could use some work and some updates and definitely a change of employees.

Partner

8/10

Excellent

12 Feb 2026

Pamela

Yes

Partner

10/10

Exceptional

06 Feb 2026

Willam

Very nice staff, clean facilities and room

Leisure Family

8/10

Excellent

06 Feb 2026

Susan

We had an excellent staff member in matenance named Quincy or Quinton that helped us with our TV situation. He went behind the call of duty to assist my husband with a cable problem. Very knowledgeable and kind and friendly. If our TV didnt work i would had a unhappy husband. Thanks for saving our trip!

6/10

Pleasant

04 Feb 2026

Steven

No baggage carts.

4/10

Poor

31 Jan 2026

Clint

The room was dirty and in disrepair. We couldn’t even walk barefoot on the carpet as our feet turned black on the bottoms. Apparently the cleaners didn’t bother to look behind doors and clean. When we arrived there was a used washcloth hung over the shower curtain bar. The door to the cabinet where the refrigerator was located wouldn’t stay closed. We had to use a piece of cardboard stuffed in the crack to keep it closed. Then I got a bagel from the coffee shop and when I opened the cream cheese it was black with mold inside. The Hotel manager comped the cost of our room but the experience was ruined.

Leisure Pet

6/10

Pleasant

27 Jan 2026

Charles J

Bad weather and Casino was not prepared. No food except for Celebrity Grill. Staff was non existent. The slot machines would not take most tickets only wanted cash. No Valet, No baggage help. Pretty disappointing, pool not open when it was supposed to be open. 1 person Staff, no cups for drink machines on the floor. I could go on but I think you get my drift. Why did I rate OK because the room was nice and bed very comfortable.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Buford

it was nice

Business

2/10

Poor

19 Jan 2026

Jeremy

Stay at the horseshoe this place in run down

Leisure Partner

8/10

Excellent

19 Jan 2026

Linda

The live entertainment (Radio Incorporated) was wonderful. We dined at the Celebrity Grill for dinner and had breakfast at the Southern. We were amazed at the large portion of tasty food served at both restaurants. We were a bit disappointed that the hot tub was closed for maintenance and that the pool bottom was dirty, since we had hoped to swim before dining and gambling, but our night was still spectacular.

Partner

10/10

Exceptional

18 Jan 2026

Anesha

I enjoyed myself

8/10

Excellent

16 Jan 2026

Jeannie

The staff was amazing. We had 2 conjoined rooms. Both nonsmoking but when we.walked into one of them it had been.smoked in and not just cigarettes it had the loud smell of Marijuana in it. I.went to.the.front desk.and asked for air freshener

Friends_and_family Family

8/10

Excellent

14 Jan 2026

Felicia

Too smoky but fine

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Wanda

The room was clean, staff friendly. My only complaint was security. I asked for an additional room key thinking I had lot mine. Was only asked for the room number and no id verified before receiving it

Partner

2/10

Poor

11 Jan 2026

John michael

Room was hot ac didn’t work at all

10/10

Exceptional

11 Jan 2026

Jennifer

Nice place just not sure how much longer this place will be able to operate!

Friends_and_family Family

10/10

Exceptional

10 Jan 2026

Joel

Room was spotless and all the staff has been wonderful

Leisure Self

6/10

Pleasant

09 Jan 2026

Elyse

Ask the customer if they’re ok with an inside room. The room was nice but you can smell the smoke in your room through the heating system. The music from the casino played all night. Also being sensitive to smoke I had an awful night. Also the the body wash was empty

Partner

10/10

Exceptional

05 Jan 2026

Christy

Everything was great

Leisure Partner

6/10

Pleasant

04 Jan 2026

Venecia

The only issue I had was the air. It took a while to kick in.

4/10

Poor

03 Jan 2026

Mo

I was expecting to pay $12 more not $65.00

Leisure Family

8/10

Excellent

31 Dec 2025

Mary

The staff was very friendly although the rooms were clean, the property is a little worn down. It would be nice to put a little effort into the rooms.

Leisure Family

8/10

Excellent

29 Dec 2025

Melissa

Clean rooms

4/10

Poor

27 Dec 2025

Stephanie

Staff were friendly. Room is outdated. No smart TV so we were unable to watch Netflix and there was nothing on cable. There were no pillowcases on our pillows and trash was still in bathroom garbage can.

Leisure Partner