Ambasador Hotel Nis

Serbia , Nis
NIS , Trg Kralja Milana bb
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50 reviews shown

10/10

Exceptional

10 Feb 2026

Tyler

A fantastic hotel with a convenient location in the centre of Nis. The staff are friendly and the rooms are very spacious, with wonderful panoramic views of the city. Exceptional value for money.

Leisure Self

10/10

Exceptional

14 Oct 2025

Yaxuan

Nice big room, friendly staff and really good breakfast. Location was also good! Close to everything!

6/10

Pleasant

25 Sep 2025

Ivana

Expected more based on description and price considering that it is in Nis.
Great location. Parking is limited - good luck!
Terrible cocktails ( if you return it they still charge for it). Waiter (for outdoor serving) was rude.
Room updated but poorly done. Doors were not closing well. No bathrobes (as described) and limited toiletries. Half of lights not working ( checked switches by the bed as well).
No rooftop terrace.
Good minibar pricing.
Loud AC.
Teo TVs one remote.

Leisure Family

10/10

Exceptional

15 Apr 2025

loretta

The staff went out of their way to make us feel welcome.
The hotel is beautiful. The room we had was truly lovely, an executive suite. Truly worth the extra little amount for the larger room. We lived the shower pressure and could have stayed in it for an hour. The bed was super comfortable.
The parking garage is on the main road with a small blue P sign just before the main square before the pizza place. Easy to miss the first time around as it doesn’t say Ambassador just a P in blue for parking. The staff talked to me on the phone and waited outside for me to make sure I didn’t miss it a 2nd time. Super sweet ladies at check in and check out. Everyone was very helpful. The spa was lovely and I wish I had a couple of free hours to enjoy it rather than a quick walk thru. Enjoy your time in Nis at this hotel!

Leisure Family_with_children

6/10

Pleasant

16 Oct 2024

Anne Merete

Smoking a problem

Overall Ok however as non smoker I do not like walking into reception with heavy smell of Smoke from cigarettes.

Missing make up meteor in bathroom

Business

10/10

Exceptional

04 Oct 2024

thomas

Very helpful caring people at this location

Business_and_leisure

10/10

Exceptional

06 Sep 2024

Jonna

Will use it anytime.

Ambasador Hotel is a really nice place to stay. Kind and helpfull staff, great room and a fantastic restaurant. Nis is a nice city, and Ambasador is right in the midle. We really enjoyed our short stay.

Partner

10/10

Exceptional

09 Jun 2024

Anil

Beautiful hotel with paid limited parking. Excellent staff.

Leisure Family

8/10

Excellent

09 May 2024

Vucko

There was no ability to control the AC in my room. The control panel did not work. The internet is too slow, it's useless. $12 per day for parking is ridicules.

Business_and_leisure Self

10/10

Exceptional

18 Aug 2023

Paul

Excellent stay

Great location in centre of city. Clean, friendly and organised.

Partner

10/10

Exceptional

14 Jul 2023

Marija

Awesome hotel and staff

10/10

Exceptional

12 May 2023

Ronald

Return Guest — 3rd Stay — Excellent

Leisure Family

2/10

Poor

13 Aug 2022

Mark

I’m not sure how they can get away with a “5 Star” title. This is a high 3-low 4 at best.
The hotel is tall and impressive at first glance, as it towers over downtown Nis. Reception and service is mediocre, offering only basic niceties.
The rooms are very large and beds are comfortable, but the amenities are not up to par.
The lighting is horrible, despite their being several light switches that are unnecessarily complicated to use. There is no lighting in the storage area yet several different lighting options around the bed.
Wifi was hardly useable.
They lack basic amenities such as wine glasses and expected toiletries, only offering the larger pump bottles of generic body wash and shampoo in the shower.
The room is overwhelmingly dark purple, which only makes the lighting issue worse. The room also smelled heavily of cigarette smoke.
The carpet was stained where it meets the glass partition to the shower, as I am sure that years of moisture had made it through that barrier.
Soundproofing is advertised, but we could hear and feel every step taken by the person/people staying in the room above us, as well as the traffic on the busy street below.
The food at breakfast was pretty standard, but there was insufficient seating and service. All of the tables were being used and there were several guests waiting. There appeared to be only one poor employee trying to get dishes and find seating for the guests which resulted in difficulty having dishes replenished.

Leisure Partner

10/10

Exceptional

14 Jun 2022

Boris

Best hotel in Serbia

Friends_and_family Family

10/10

Exceptional

02 May 2022

Ronald

Great

10/10

Exceptional

23 Apr 2022

Milena

Really nice hotel

10/10

Exceptional

25 Jan 2022

Valentin

Awsome, very nice hotel and great staff

Business Family

10/10

Exceptional

09 Oct 2021

Haluk

Very nice hotel with large and very well decorated rooms .
The only thing I can say is “ surprisingly no sitting available for non smoking customers.

Partner

10/10

Exceptional

03 Sep 2021

Sinisa

Great hotel in the very downtown

Business Family

10/10

Exceptional

30 Jul 2021

Peter

Unexpected luxury!

The hotel is located in the very center of Nis, right at the main sqare with pedestrian zone. In the courtyard there is a guarded parking place.
My room was with a great viaw and a large king size bed which was very convenient. Aircondition worked during all the day, so the room was at nice 24 °C , outside 38!
The gym is fitted with Techno gym devices, which is exceptional for a hotel in that area. And there is an apparatus for almost everything like in a high class fitenss studio. i was missing just a chest press and a löadder wall. (not really needed on travels)
The breakfast was amazing! Much better that Radisson or Hilton standard with local dishes and fresh fruits. Perfect!

Business

4/10

Poor

25 Jul 2021

Gabriel Silviu

Although a very nice hotel and in the center, the staff is totally terrible. I will try and summarize, at it was quite nasty.
1. the security/valet guy who didn't know any English and was rude (even putting his hand on my steering wheel while I was parking). About the parking: extremely squeezed and you need to let your key at the reception. Furthermore, I found that somebody checked inside my car (dashcam removed from the windshield and papers moved).
2. Concierge at the reception who barely speaks English. They retained my ID, not making copy. Gave me back my ID only on my request.
3. No support in case you forget something at the hotel, even if you are asking to send you the forgotten item and invoice you or in case you are paying a courier to grab the item and send it back to you.
All in all: don't recommend it and I will not book again with them.

Leisure Self

10/10

Exceptional

21 Jul 2021

Verified traveler

The room size was excellent with a glass wall with fantastic view. The bed was a true king size unlike other establishments in Europe.
The choice for breakfast was amazing, however it was not included in the room price, as advertised on your website.

Leisure Family

10/10

Exceptional

17 Jul 2021

Verified traveler

Very friendly staff and easy check in at the hotel.

Leisure Self

10/10

Exceptional

10 Jul 2021

Verified traveler

Excellent Hotel

Leisure Family

2/10

Poor

29 May 2021

Jeffrey

Overall the hotel facilities are nice.

Self

10/10

Exceptional

04 May 2021

Verified traveler

I loved the location in the heart of the walking district, the service and food were excellent. we were there during the Orthodox Easter weekend and the hotel was not full , but the parking was almost at capacity. The beds, bathroom, and room itself was spacious and had an excellent view over the city even on the 7th floor. Highly recommended.

Leisure Partner

10/10

Exceptional

21 Mar 2021

Verified traveler

Always a pleasure to stay. Friendly staff, great hotel.

Business Self

8/10

Excellent

09 Nov 2020

Gorazd

Very good hotel

Very good accommodation just breakfast not enough safe it was self service

Business

10/10

Exceptional

01 Nov 2020

Marc

Would definitely stay again

The best stay we had on our trip around Serbia. Would definitely stay there again. Spacious room, comfortable bed. Enjoyed also dinner at the inhouse restaurant. Breakfast is of course reduced due to covid safety measures but still offered a pleasant mix. Location is central and yet includes parking.

Partner

8/10

Excellent

05 Jul 2020

James

all ok

Everything was fine. The staff were very friendly and I recommend staying there.

The only issue I had was with the cleaning lady barging into my room at 9 o’clock in the morning and waking me up, even though it had “do not disturb“ on the door. Lucky I was not naked. But I told her off and she sincerely apologised and said that she was informed by reception that I had already checked out so it was just an internal mistake apparently.

Breakfast was good and it is about what you would expect from it’s 4 stars.

Self

10/10

Exceptional

15 Feb 2020

Verified traveler

Great rooms, great service!

Business

10/10

Exceptional

07 Feb 2020

Richard

Lovely hotel

Great view from room

Business

10/10

Exceptional

21 Jan 2020

Verified traveler

Amazing customer service. Great location.
Interior design is great . Every little detail in the room . Great quality bedding. Comfortable mattress, pillows, sheets . Bath robe, sleepers .....
Thank you for great experience. Definitely going back this summer 😇

Leisure Family

10/10

Exceptional

10 Jan 2020

Nicole

Very clean and comfortable hotel. Quiet. Professional staff. Would stay here again.

Partner

10/10

Exceptional

01 Jan 2020

Ying Yi

This hotel is quite new. It locates in the center of Nis. As the results, it is very convenient to walk to the attraction points in Nis. The room is quite large and comfortable. Don't forget to enjoy the breakfast here. This is the hotel that will let visitors come back again.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2019

Verified traveler

Very nice modern hotel with good customer service

Partner

10/10

Exceptional

19 Sep 2019

Verified traveler

Amazing staff, rooms, and breakfast! A must stay place in Nis.

Business Friends

10/10

Exceptional

05 Sep 2019

Alan

Best bathroom in Europe!

Best hotel of over 100 hotels I’ve stayed throughout Europe. Best shower, not only is big, has amazing pressure and the temperature actually works. Best room size and cleanliness, best beds and pillows.

Good parking which is self serve. Internet a bit slow. Breakfast is absolutely amazing! Room service best to none!

I’m very happy to write such a review. I wish them all the best and you (traveler) don’t hesitate for even one second. Book this hotel!

Partner

10/10

Exceptional

26 Dec 2025

alexander

i had a great time

Leisure Family

10/10

Exceptional

11 Nov 2025

volgane

excelente hotel, staff muito gentil e prestativo, otima localização, recebi um upgrade de quarto, comida excepcinal. muitíssimo recomendado

Self

10/10

Exceptional

27 Oct 2025

THEODOROS

Best place to stay in NIS. Nice rooms, great atmosphere and in the heart of the city. For parking, there is a choice to park in the hotel for 10 euros for 24 h.

10/10

Exceptional

16 Jun 2025

bülent

süper

Partner

10/10

Exceptional

23 Aug 2024

Suat

Nice, clean hotel with friendly personnel, recommended!

Leisure Family

8/10

Excellent

12 Jul 2024

Vivian

Bra hotell i Nis

Bodde 1 natt på hotellet. Rommene var veldig romslige og behagelige. Hadde flott utsikt over torget. De ansatte var veldig serviceinnstilte og hjelpsomme. Hotellet kunne ikke hatt mer sentralt beliggenhet.
Hvis jeg skulle pirke på noe, så kunne jeg ha ønsket meg et litt bedre utvalg til frokost. Hadde vært fint med vann på rommet, og litt rart å ta betaling for å bruke kaffemaskinen på rommet. Og skulle ønske at spa avdelingen hadde basseng.
Men alt i alt et bra hotell, som jeg anbefaler.

Partner

8/10

Excellent

25 Feb 2024

Anne Merete

When will hall and restaurant be non-smoking?

Good stay but challenged by heavy smoking and rooms cannot have heating regulated individually

Business

10/10

Exceptional

06 Oct 2023

Song Chul