Joshua
I feel a bit conflicted leaving this review, as the hotel itself was otherwise fine. Unfortunately, I accidentally left my wash bag in the room after checking out. I realised within an hour and called the front desk, who told me they would search the room. I was later told it wasn't there. I asked them to check again, but they again confirmed nothing had been found.
The wash bag had significant sentimental value to me, so this was extremely disappointing. I appreciate that items can sometimes genuinely be misplaced, and I can't say what happened after I left. However, given how quickly I reported it, I had hoped the hotel would be able to locate it or provide more reassurance about the search process.
Sadly, the experience has left me with little confidence, and because of that I wouldn't choose to stay here again.
The wash bag had significant sentimental value to me, so this was extremely disappointing. I appreciate that items can sometimes genuinely be misplaced, and I can't say what happened after I left. However, given how quickly I reported it, I had hoped the hotel would be able to locate it or provide more reassurance about the search process.
Sadly, the experience has left me with little confidence, and because of that I wouldn't choose to stay here again.
