Name: Americas Best Value Inn Holly Springs
Address: 120 Heritage Trail, Holly Springs, 38635, US

2/10

Poor

02 Jan 2026

Carlos

Yes

Leisure Partner

8/10

Excellent

13 Nov 2025

Jennifer

Parking was easy, staff was decent, no breakfast and room was livable. A place just to lay your head; very underwhelming. Refrigerator and microwave in room.

Leisure Family

4/10

Poor

20 Sep 2025

JEPHIL

No breakfast and the bed conditions was not satisfied.

Friends_and_family Family

2/10

Poor

23 Jul 2025

Seth G

Terrible facilty

2/10

Poor

22 Jun 2025

Janet

It was filthy everywhere, smelled of urine. We couldn’t breath.

Friends_and_family Family

4/10

Poor

11 Nov 2024

robin

The parking lot is very narrow-our truck barely fit in the slot.
Also only one car at a time can move around the building-too narrow. We had trouble with our toilet, our coffee maker worked but the coffee pot obviously was not the original because it did not fit properly...we had to hold it up to release the coffee. We made 4 cups- took several minutes to hold the coffee pot while it brewed. There were 2 of us and we received 2 bath towels, 1 hand towel and 1 wash cloth. We had a spill and used the hand towel, i washed my face with the was cloth so we had to use our bath towels to dry off the sink splash, wipe our mouths from brushing our teeth, etc. We requested extra towels the next morning. The description online says there is a free breakfast but there is NO breakfast, free or otherwise. You cannot enter the lobby at all until after 8:30am - that is when we left to go find breakfast and head to the game on Saturday morning. I had to speak to the owner lady through a night window. On a positive note- the heat/air worked well. I would not stay there again

Leisure Partner

2/10

Poor

19 Sep 2024

George and Aida

No pool to use. No breakfast. No safety measures in the bathroom. Nothing in tub bottom for safety.

Leisure Partner

4/10

Poor

25 Jun 2024

William

Dirty sheets and limited towels. Water leaking from the ceilings. Staff responded well, bt after moving to a second room, there were still some water issues.

Leisure Pet

8/10

Excellent

22 Apr 2024

ROGER

Would stay again when in the area

8/10

Excellent

21 Apr 2024

ROGER

Overall stay was acceptable

Leisure Family

6/10

Pleasant

21 Apr 2024

Hope

Gross

Floor was disgusting, I wiped with a rag and it was black. Sticky and smelled like smoke in a non smoking room. No remote so had to unplug the tv to turn it off. Bathroom door you had to slam to close. The door to the outside also randomly opened by itself at 6am. Would not stay here again.

Friends_and_family Friends

4/10

Poor

16 Apr 2024

Steve

Pool not open and likely shouldn't be ever. Attempted to update but this is an old property.

Staff was ok.

Self

10/10

Exceptional

10 Dec 2023

angela

Mostly everthing

Business_and_leisure Partner

2/10

Poor

25 Nov 2023

Megan

0/10
Absolutely atrocious.
Ended up packing up and going to a different hotel.
Pool was not functioning and doesn’t appear it has for some time. Filled with trash and junk.
Tape holding things together in the lobby.
Very unfriendly staff.
Lights were flickering.
Door did not close properly.
Curtains would not close all the way.
Absolutely horrible.

Leisure Family

4/10

Poor

30 Oct 2023

Lisa

Roaches all in the room and a/c not good.

Leisure Partner

6/10

Pleasant

08 Oct 2023

Julie

Nice owner but def a motor lodge. Our room was recently remodeled and was nice for the price.

Leisure Partner

2/10

Poor

19 Sep 2023

Sharon

Horrible

This hotel was disgusting and unsafe. They door lock was extremely difficult to open. Unsafe if there could have been a fire. The room was filthy! We had no toilet paper.

Friends_and_family Family

2/10

Poor

29 Apr 2023

Star

Everything

Leisure Family

2/10

Poor

24 Apr 2023

Nichole

Scared to Death in Holly Springs

This was the worst hotel I have ever seen in my life. Check-in was conducted in a room the size of a tiny closet through a window barely big enough to put a piece of paper through. The adult woman who was conducting the check in was extremely rude yet the child she had assisting her was nice. Labor laws in question but not my concern I suppose. The parking lot was filled with trash in nearly every parking spot. The party of residents outside on the balcony lasted throughout the early hours the next morning. They made vulgar comments to me and my daughter as we were trying to get in our room. They left so many beer bottles on the balcony, we had to step over them when we left the next morning. We woke to flea bites and/or bed bugs on our ankles as well. I dozed, not slept, with \"fatal protection\" by my head all night. We couldn't get out quick enough and had they not already had my money, I would've never stayed there.

Friends_and_family Family

2/10

Poor

22 Feb 2023

Joseph

Coffee in room, no coffee pot. No ice bucket, no microwave. Got locked out of room. Cut my key off. Rude employees and owners.

Business Self

2/10

Poor

26 Jan 2023

Antonette

No hot water

Business

2/10

Poor

23 Jan 2023

Terrance

Horrible no hot water or air conditioner

Business

4/10

Poor

12 Dec 2022

William

This place is NASTY. I walk into my room, and first noted that there was missing paint on the walls. All the furniture was dirty and had not been wiped down. The bed spread had holes all in it. Then I see 3 roaches crawling up the walls which I had to kill. Later, as I'm laying on the bed, I have 3 ants crawl on me from the bed spread. I considered leaving and going to another hotel but couldn't get a refund, so I toughed it out and stayed. But I went to the Wal Mart across the street and bought my own sheets and a blanket to use rather than the nasty one on the bed. I'll NEVER stay here again and would not recommend it to anyone else.

Business Self

6/10

Pleasant

11 Oct 2022

Renee'

Room was clean, comfortable beds. The stairs leading up to room felt rickity as we went up them. Hotel was quiet even though it's located right next to a truck stop. I would stay here again.

Business Partner

2/10

Poor

05 Oct 2022

Michael P

It’s even worse than you think

The whole thing was just a total mess. I felt like I needed a shower the moment I walked in the room, but the shower was the worst part. Check-in was in a medieval torture chamber. An overall disaster.

Self

2/10

Poor

04 Oct 2022

Katina

Do not stay here!!

Leisure Partner

2/10

Poor

23 Aug 2022

scott

I agreed to a \"non-refundable\" condition online but this hotel is so rundown and decrepit that Expedia needs to remove it from its options. I spent 5 minutes in the room before leaving, and was so shocked that I took pictures and videos to document how bad it was. It's an embarrassment to not only Expedia but I cannot imagine America's Best Value Inns putting their name on this place. Awful doesn't begin to describe it, and I would like my money back (I did not spend the night - I just left).

Leisure Family

2/10

Poor

15 Aug 2022

Sandrea

Boo. Not as described!

Didnt stay. Chose this hotel because it was supposed to have a pool. I had been traveling with a 5 year old for 7 hours and he was ready to go swimming. The owner said due to Covid the pool was closed. Not acceptable as an answer to me because when i saw the pool it was obvious that it has been down for quite a long time. Covid is no longer a good excuse for not upkeeping your facilities.

Friends_and_family Family

10/10

Exceptional

23 Nov 2020

Charles

The staff is very accommodating. The area had limited transportation service. So if you fly into Holly Springs rent a vehicle.

Business Self

10/10

Exceptional

03 Aug 2020

David

The best

Family owned , however it was a wonderful stay. Peaceful. So peaceful I fact I left my blinds open and took a nap. I would stay here again. The deluxe rooms are the best

Business

6/10

Pleasant

12 Jul 2020

jason

Ok place

It was ok for last of the minute stay

Friends_and_family Family

6/10

Pleasant

10 Jul 2020

Cassie

I didn't see any bugs. That is a good thing. Could use an upgrade

Friends_and_family Family

2/10

Poor

17 Jun 2020

Chris

Had to get 4 new keys because of electronic malfunction over the course of two day stay. Was blamed as my fault every time by woman at front desk. She was also very had to communicate with. Rooms were pretty dinghy. Paid $90/night for a $50/night quality.

Leisure Friends

10/10

Exceptional

02 Mar 2020

Beverly

There wasn't that I didn't like. Everything was great

Business_and_leisure

8/10

Excellent

01 Mar 2020

Karen

Quick & Easy. Great staff & good price

Check in went very smoothly and quickly.
The staff was excellent! Professional, kind & courteous. Room was clean neat, & comfortable. Bathroom was a bit dated and hot water came slowly. Very good AM check out and continental breakfast.

Friends_and_family Family

4/10

Poor

19 Feb 2020

Verified traveler

Didnt like a thing..it was a dump.ceiling in bathroom was falling in door handles fell off. It was BAD !!!

Leisure Partner

6/10

Pleasant

28 Dec 2019

Kathy

Bed was comfortable, plenty of tv channels on direct tv, but carpet was awful, kinda grimy.

Self

4/10

Poor

04 Sep 2019

Verified traveler

Expedia charged us for the stay, and then the hotel receptionist charged us again. The process for getting a refund for the extra charge is confusing. The hotel has a race track near by and it was quite noisy (Sunday night) until after 11:30 pm.

Leisure Partner

4/10

Poor

30 Jul 2019

Verified traveler

I didn't like that they wouldn't accept my xhexknin because Experian didn't send then a cc to charge my room and everything with the room was disappointing.

Business_and_leisure Partner

6/10

Pleasant

14 Jul 2019

Verified traveler

It was all we needed passing thru. A little rest and a shower. A leak in the ceiling with what looked to be mold was disturbing but o well.

Leisure Family

8/10

Excellent

02 Jun 2018

Andrea

Vacation travel stay

Just a nights stay to break up a long trip. Decent room. Wish the breakfast was a little better.

Family

4/10

Poor

28 May 2018

John

Ac didnt work. Shower curtain rod broken. Vent in bathroom did not work.old and outdated electrical with no place to plug in phone chargers.

6/10

Pleasant

14 May 2018

Verified traveler

Dog friendly

The hotel is very old and in need of much repair. With that said, they accommodated or dogs which we are always greatful for. The staff was very friendly and helpful.

2/10

Poor

04 May 2018

Ovation

That will be my last time there

My reservation was not correct, and I was charged extra for my children even though I made it clear that I would have them with me at the time of booking the room. There were not enough towels in the room. The carpet was damp. There was an odor in the room that could not be masked by the air freshener I went and purchased. The beds were uncomfortable, and the 'free' breakfast was a disgrace. I would have been more comfortable sleeping outside. My children were just as disappointed, and eager to get out of this flea bag motel. It seems the owners do minimal because there are not many choices for hotels in town. It's worth it to drive a little further to get better accommodations.

2/10

Poor

29 Apr 2018

Verified traveler

No water in pool. Poor customer service. Lack a breakfast that was advertised. Below standards

8/10

Excellent

09 Apr 2018

Loren

Only complaint is the WiFi. Pretty much useless.

8/10

Excellent

06 Apr 2018

Cassandra

I HAVE ENJOYED MY STAY AT THIS HOTEL ON MULTIPLE OCCASIONS.

2/10

Poor

31 Mar 2018

Verified traveler

It's a dump.

Yeah, it's a dump and the so called non-smoking room reeked of smoke.

6/10

Pleasant

07 Feb 2018

You james

Old but clean

Is an older motel & is in need of a face lift. It was clean & the bed was comfortable. WIFI was slow. Breakfast was OK, cereal , toaster waffle, sweet rolls , coffee, etc..
I would stay again but would like to see a remodel.

Partner

8/10

Excellent

01 Feb 2018

Jeromie

Be on the look out

The people were nice. Beds were comfortable but check your coffee pot because ours had chucks of white green and black mold in it. The front desk immediately replaced it but come on people cleaning the room is supposed to include the coffee pot. The toilet and a huge amount of dust built up behind it. We didn't even trust the cleanliness of the shower so we didn't take 1. We waited til we got to our next destination. Just be on the look out for dirty spots.

Partner