Name: Brightland Resort & Spa
Address: Kates Point Road, Mahabaleshwar, 412806, IN

8/10

Excellent

05 Dec 2023

Shalaka

Good for a short stay

We stayed for 2 nights and overall it was a good stay. I noticed some stairs have tiles coming off when walking to breakfast, needs some fixing. Also, we had booked 'Lavender Deluxe' room but we upgraded our room to Maple wing because our room was dull and not the same as it looked in the pictures. My sister had to have her room changed because their toilet was broken and the sink wasn't clean when they checked in. The newer rooms seem to be much better.

Spa was good to relax, staff was friendly and the massage was really good as well. Highly recommend if you're spending a couple of days here.

Hotel staff were friendly and accomodating with travel help and anything else we needed.

Friends_and_family Family

10/10

Exceptional

17 Apr 2022

Neelesh

Awesome experience. Had a fantastic time.

Resort is good and so is the management. Food quality is average and take a little longer than usual. Wifi, SPA, pool, jacuzzi, sauna, steam, billiards, carrom, TT, Fuzz Ball and everything in good shape. Breakfast buffet was awesome. Have a very romantic ambience at night. They also plan activities like treks, live music, tambola, dance floor with DJ. Will surely visit again

Partner

10/10

Exceptional

20 Mar 2022

ARUN KUMAR

Excellent place to stay.

Partner

2/10

Poor

03 Jul 2021

Verified traveler

The hotel receptionist was not well trained as she din know the how to deal with the customers and also when the rooms were available they denied it..and later offered us with some other vacant rooms but the manager was really helpful and he did organise the same room somehow which we booked as there was a lot of confusions for one room booked by two different customers..also the service is real slow..but the oak suite was fab..nice n cozy😊

Leisure Partner

10/10

Exceptional

15 Jan 2020

Nilima

Fabulous stay !

Friends_and_family Family

10/10

Exceptional

16 Aug 2019

Verified traveler

Wonderful place, high price but then don't worry!!

Wonderful place!! Can't complain pretty much about anything - everything is just so good ... as always, price is high though, but if you are ready for it, just go for it!!!!

Family

6/10

Pleasant

06 Jul 2019

Verified traveler

Online booking made was a bigger room but the one provided was of smaller size. Room furniture quality needs to be improved while toiletries were to be requested to be given.

Family

10/10

Exceptional

13 May 2019

Naveen Frank

The resort and the facilities were excellent. Food was great
Minus point was the unfriendliness of front office staff when we checked in (We had some anomalies in our booking which could have been resolved in a more polite way). It took some time for us to get over this unpleasant incident.

Family

10/10

Exceptional

19 Apr 2019

Verified traveler

Great property. Staff needs to up the hospitality standards. But the hotel management is guest friendly.

Leisure Family_with_children

10/10

Exceptional

01 Apr 2019

Verified traveler

View from Cottages is great. Very well maintained property. Good Swimming Pool and activities.

Our group had 3 toddlers and the Children's play room was good and adequate. The hotel can perhaps have more activities for 10+ year old kids.

Staff was efficient and the reception team was quick to check-in and check-out.

Friends_and_family Family_with_children

10/10

Exceptional

22 Mar 2019

Verified traveler

Beautiful gardens and nice hospitable staff. Can improve by offering a check out time of standard 12 pm rather than 10 am (check in at 2 pm.)

Leisure Family_with_children

10/10

Exceptional

21 Feb 2019

JHANVI

Super holiday

Amazing experience and will surely stay here again.

Partner

8/10

Excellent

29 Dec 2018

Verified traveler

Nice staff great location overall a nice experience

10/10

Exceptional

28 Dec 2018

Verified traveler

Superb hotel, an awesome experience, no complains as such; wide varieties provided in the breakfast.

10/10

Exceptional

06 Dec 2018

MK

Restaurant food was great. Staff was courteous and helpful. Oak suite was awesome.

6/10

Pleasant

29 Nov 2018

Verified traveler

Location wise good but amenities all old enough.Rooms are spacious .Now they should renovate completely. Price wise costly as per they charge .

10/10

Exceptional

18 Nov 2018

Amit

Very nice view and very clean ... close from the market

8/10

Excellent

09 Sep 2018

Verified traveler

Good Experience

It was great stay, awesome weather.. food was nice. staff was polite. Overall experience was Good.

Partner

8/10

Excellent

06 Aug 2018

Farah

Perfect Location

Lovely hotel, in the middle of mountains away from hustle bustle. Superb stay

8/10

Excellent

28 Jun 2018

Manish

Family resort

Good place to holiday with family.
courteous staff & prompt service.

Family

10/10

Exceptional

29 Apr 2018

Adil

Relaxing stay

We very much enjoyed our stay at Brightland. The location is excellent though almost in middle of Panchgani and Mahabaleshwar. Our cottage duplex was wonderful and comfortable for four of us - 2 adults and 2 children.

Family

8/10

Excellent

15 Apr 2018

Girish

Relaxing stay

If you are looking for a relaxing stay without hassle of sightseeing this is a good place. It offers excellent valley views. Rooms are okay. Be sure to choose correct room after seeing the pictures as you may get confused. Do not opt for cottage apartment deluxe as the rooms are cramped. Service is okay but not proactive.
Overall I give 3/5.

6/10

Pleasant

30 Mar 2018

Verified traveler

Our experience could have been better

One of the best hotel experiences in Mahableshwar but did not get what was promised. I had booked Maple suite . The site mentioned Valley view and deep bath tub. I was disappointed to find neither of them. Only half of these rooms had valley view. They had called and confirmed to keep anniversary cake when we check in as it was our 5th Anniversary. But no arrangements.
In room service was great and the staff was polite and courteous .

Partner

8/10

Excellent

29 Jan 2018

PERVEZ

stay in silence

Good stay.
Nice Neat and clean place.
But unfortunately under renovation so only one restaurants were operational.Good Food.
But PETS NOT ALLOWED and its no good.

Family

8/10

Excellent

01 Jan 2018

Baldeesh

Christmas Day

Lovely location, great food. We dined by the poolside onChristmas day, however by the evening got a bit chilly, would suggest a few patio heaters.

Partner

8/10

Excellent

29 Dec 2017

Mahabaleshwar

a good stay. However no Gala Christmas dinner.

Good location, good food. Had booked through Hotels. Com website and voucher mentioned that tariff included charges for Christmas Gala dinner. Disappointed to note that there was no such Christmas eve and hotel mentioned that this was an error on part of Expedia (Hotels. Com). As a customer, I did not get the benefit that I was entitled for. Now following up with Hotel and booking website.

Family

10/10

Exceptional

10 Dec 2017

Abhay

Overall the experience was wonderful. Especially enjoyed the food. Staff took great care in providing gluten free items to one of the guests.

10/10

Exceptional

06 Aug 2017

Verified traveler

Awesome stay

Fantastic stay! We especially loved the breakfast everyday.

Family

4/10

Poor

04 Aug 2017

Verified traveler

Really disappointed

Totally different from the website. The room is too old. The pictures on the wall were covered with plastic (I don't know why). Shower curtain too dirty! The reception not nice (very cold). Our plan was the meals but no hot drink was included for lunch and buffet. Big panoramic window of the restaurant not clean. It was not the value of the price. Normally I won't write on the site but I was really surprised and disappointed this time with the gap of the picture and the reality.

Family

10/10

Exceptional

14 Jul 2017

Shirley

Monsoon retreat

Fabulous hotel and staff, great facilities. Had spa treatments and purchased some products, all excellent. Service and food in restaurant impeccable. Would recommend

Partner

8/10

Excellent

26 Dec 2016

Wagh

Nice hotel away from the crowds

Flies in the restaurant is not acceptable . Staff requires an alert to pick up plates from the table .

10/10

Exceptional

23 Nov 2016

Kedarnath

Very comfortable and secluded property

Amazing place with polite and cheerful staff. The heated swimming pool was being done up but will be up and running in month or two. Excellent for those who like to walk around this beautiful countryside...!

Family

8/10

Excellent

21 Nov 2016

Pooja

Hotel was good but they need to work on their power back up.. Power cut was quite often within 24 hours.

Family

6/10

Pleasant

15 Nov 2016

Abhishek

BAD

The description of the hotel says that it has 2 swimming pool, warm & cold water but it has none.. The hotel staff has no idea of the food they are serving..
Food is pathetic except the breakfast..
Room service is bad..
Rates are very high compared to the services that are provided..

Family

6/10

Pleasant

30 Oct 2016

Gwyneth

shabby and average hotel in a great location

It was a dissapointing experience with the room and amenties in the resort both below par and of poor standard. I would not bother to stay there again or recommend it to others.

Family

8/10

Excellent

02 Oct 2016

Prashant

Clean Hotel

Loved the property!

Family

6/10

Pleasant

05 Sep 2016

Edsel C S

The stay was average. service wasn't the best, Intercom not working, Hot water had not been activated and the staff ended up wasting 10 buckets of water to get the hot water finally. Really BAD service. Breakfast was average,mainly Indian Veg stuff.

Family

6/10

Pleasant

24 May 2016

Rahul

Weekend @ brightland resort mahableshwar,

Rooms were good, but hotel staff doesnot look impressive. They looked tired and frustated.

Rooms Rate is costly and does not look reasonable.

Family

10/10

Exceptional

13 Nov 2015

Verified traveler

Nice getaway resort

Excellent property. Comfortable hotel with excellent food .

Family

10/10

Exceptional

30 Oct 2015

TusharGokani

All is well...... -:)-:)

An excellent property with almost all facilities a person would like to have during holidays....
I went with family and everyone loved it.

6/10

Pleasant

29 Oct 2015

Jigar

Poor Deal

I paid for a cottage duplex room thinking I am getting great views; instead my view was the dustbin. Upon requesting a similar room at the same rate the rude hotel manager kept saying since I booked through hotels.com and expedia - I can only get what i booked; even though the rooms next to the pool were less expensive and had a better view. Overall staff and service was great but the lady manager and her colleague were rude. I will never come back here as they cheated me and gave me a room with the most pathetic view.

Family

8/10

Excellent

27 Oct 2015

Dinesh

Good place to stay

The hotel was very good. The location was very nice and the views were awesome, especially from the Bar. The only grouse was that the limited choice of food available in the bar. Our stay was for a night only so could not utilize all the facilities. Spa was very good and the staff was very courteous.

Partner

10/10

Exceptional

25 Oct 2015

Verified traveler

Well maintained property at excellent location.
Spacious rooms, courteous staff and yummy food.

8/10

Excellent

06 Oct 2015

Suhas

This is my second visit to Bright Land. I like their resort. it is well spread , variety of rooms. Good room service. next time I would like to stay in Mapple room.

Family

8/10

Excellent

04 Sep 2015

BM

A Good Resort Hotel

Stayed for 2 days, very enjoyable and a good resort hotel. Staff very polite & efficient, food quality and buffet display Great. Would strongly recommend this property.

Family

10/10

Exceptional

07 Jun 2015

dips

Best property in Mahableshwar

One of the best and oldest property. Newly done up wings lavender and maple make up for a great stay. Excellent food particularly barbecue and Italian .. Are a must haves. Great view from anywhere in the resort

6/10

Pleasant

02 Jun 2015

Deepak

Get your room location confirmed before booking

The assigned cottage for this internet booking through hotels.com were not the best of the lot. They have no views, very remote from restaurants/swimming pool, was main road facing and rather noisy since the car park was just adjacent to the rooms. The water boiler and power transformers were also besides the room that made it worse.
The service staff, overall hospitability & food was very decent. The swimming pool is good and it compliments with jacuzzi, sauna and steam facilities.

Except for the room location (which was the worst experience for this star rated resort) all other facilities were good.

Family

8/10

Excellent

14 May 2015

Sanjay

Good Resort Enjoyed the stay

Was staying in the cottage category of rooms. Overall layout of the room is good, it has a separate living and a bedroom space. The only disappointment was the bathroom which was very small. In comparison to the room the size is small and not comfortable hence the rating. Wifi is free which is good, this room has a attached balcony which is also a good plus point. The restaurants are good quality of food is nice prices little on the higher side but no complains. the best thing about this resort is the Spa which is worth a visit. It also has a solar heated pool which i thought was a cool addition. Lot of space for the kids to have fun as well. Overall a good resort to stay in.

Family

10/10

Exceptional

18 Dec 2014

Manish

Excellent weekend getaway

We had a great time at Brightlands Holiday Village. The resort has a great ambience, excellent food and a marvelous spa. Also, with 5 restaurants, you get a variety of food to choose from. The staff was very courteous.

10/10

Exceptional

08 Nov 2014

Shalini

nice resort with good valley view

Brightland is a nice resort.great service .though a bit expensive ;food is good .Rooms are big and clean .

Family