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Paradise Hotel - Shangri-la

China China , Lijiang - Yunnan
Shangrila, Middle Section of Changzheng Road, Shangri-la, Diq
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8.8 Excellent 22 Reviews
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Paradise Hotel - Shangri-la


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Book your stay at Paradise Hotel - Shangri-la - You can pay with crypto or card

Hotel details

Useful information about Paradise Hotel - Shangri-la before you book

This hotel follows green practices.


With a stay at Intercontinental Resort Lhasa Paradise by IHG in Lhasa (Chengguan District), you'll be within a 5-minute drive of Potala Palace and Jokhang Temple. This luxury hotel is 1.9 mi (3 km) from Tibet University and 2.2 mi (3.5 km) from Tibet Museum.

Make yourself at home in one of the 472 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Lhasa?

This hotel has 13127 square feet (1220 square meters) of space consisting of conference space and 4 meeting rooms. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:30 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 138 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Potala Palace 1.1 km / 0.7 mi
Jokhang Temple 1.3 km / 0.8 mi
Canggu Temple 1.6 km / 1 mi
Ramoche Temple 1.7 km / 1 mi
Lasa Museum 3.2 km / 2 mi
Tibet University 3.4 km / 2.1 mi
Tibet Museum 3.7 km / 2.3 mi
Zhaji Temple 4.4 km / 2.7 mi
Norbulingka 4.4 km / 2.8 mi
Sera Monastery 7.3 km / 4.5 mi
Nechung Monastery 8.6 km / 5.4 mi
Drepung Monastery 9.5 km / 5.9 mi
Drak Yerpa 30 km / 18.7 mi
Zhuoma Lakang Temple 32 km / 19.9 mi
Naiqiong Temple 50 km / 31.1 mi

Facilities

Hotel
Shangri-La – Shangri-La Cares
Upon availability

Room options

No room details available for this hotel.

Guest reviews

What other guests saying about Paradise Hotel - Shangri-la

8.8
Excellent
22 Reviews
Cleanliness
9.2 /10
Service
8.6 /10
Comfort
8.8 /10
Condition
8.6 /10
Neighborhood
6.4 /10
Amenities
7.8 /10
18 reviews shown
10/10
Exceptional
12 Apr 2026
Siu Tjing Tammy
Clean and spacious, nicely designed exterior.
Partner
10/10
Exceptional
12 Apr 2026
Siu Tjing Tammy
Clean room. Non-smoking. Oxygen provided in the room. Only 1 restaurant was opened for lunch so we went opposite where there were some eateries. We also took Didi 5mins drive to a nice mall for meals and shopping.
Partner
2/10
Poor
23 Feb 2026
Stephane
Room smell strong cigarette et was cold and not heated
8/10
Excellent
24 Oct 2025
Amir
Title: Beautiful hotel with impressive lobby, but limited English and western options

I stayed at the Intercontinental Resort Lhasa Paradise and overall had a pleasant experience. The hotel building and lobby are magnificent — truly grand and beautifully designed, giving a strong first impression of luxury.

However, there were a few areas that could be improved. It was surprisingly difficult to find anyone who could communicate in English, even at the reception desk, which made simple requests challenging. The breakfast buffet had very few western options, and the in-house restaurants also offered limited western dishes on their menus.

My Deluxe room was spacious and comfortable, but there were some shortcomings: the minibar fridge wasn’t working, the curtains were manual (not electric as expected for this class), and there was no welcome pack provided. Even the soap had an unpleasant scent.

Overall, it’s a visually stunning hotel with great potential, but service and amenities could use some refinement to truly match the Intercontinental standard — especially for international guests.
Leisure Self
10/10
Exceptional
03 Mar 2025
Shungcho
Lobby was ice cold even staff complained about how cold the lobby is. Staff Vicki and Justin were amazing staffs who attended to my questions and provided assistance.
4/10
Poor
18 Jul 2024
Anthony
Not as stated on the website, limited restaurants, no fitness, no swimming pool, no ATM, no English speaking (or willingness to use translations). Information at Hotel is also incorrect, stating facilities not available
Leisure Family
10/10
Exceptional
17 Feb 2024
Zhilong
胡杨经理非常好,服务很好,安排的很妥当。
让行程更加顺畅舒服
10/10
Exceptional
18 Nov 2023
Felix
It’s uniqueness is the ambiance provided by the Staff and Facilities. Really feels like staying at a Palace.
Leisure Self
10/10
Exceptional
14 Aug 2019
Verified traveler

Far away from city

The hotel is so amazing. The place is clear and comfortable. Remarkably, it provide oxygen freely in each room. But, location is too remote, no shop and restaurant nearby.
Friends
10/10
Exceptional
11 Jul 2019
Verified traveler
Great hotel. Wonderful amenities. Not convenient to downtown Lhasa.
Leisure Self
8/10
Excellent
18 Sep 2018
Verified traveler
Nice big hotel room. Over all is very nice place to stay if you don't have high altitude sickness. Breakfast has a lot of choice. However, stuff didn't help with luggage when we checked in. Feel very tired pulling luggage on carpet. Had high altitude sickness first two days, called front desk, they don't have any medicine on hand, not even oxygen. There aren't any clinic on site according to front desk. Not sure if the oxygen system in room works.
6/10
Pleasant
19 Jan 2016
Verified traveler

Extremely cold

Hotel indoor areas are extremely cold. Room not as cold but cold so a portable heater had to be used
Buffet food is average quality
Staff doesn't speak English
6/10
Pleasant
10 Oct 2015
Verified traveler

Service not up to a intercontinental hotel

The hotel is brand new and recently opened, but many issues which should have been avoided by proper staff training
Service was inconsistent, difficult to find English speaking staff, no menu in the room to order food, previous guest hair in the shower...
Partner
10/10
Exceptional
28 Sep 2016
Verified traveler

最高なホテル

宿泊したホテルの中一番良いところでした。
ごはんも美味しかったし、施設も最高です。
ありがとうございました。
10/10
Exceptional
10 Aug 2016
Ming
Grand lobby. Clean and luxury as any Intercontinental Hotel. Quality service. Good Sichuan restaurant.
Family
10/10
Exceptional
10 Aug 2016
Ming
Friendly and efficient front desk. Good restaurants. Clean and luxury as you can expect from other Intercontinental Hotel. Location is isolated and nothing nearby.
Family
8/10
Excellent
27 Jun 2016
TIK

客房乾淨 , 大堂宏偉 , 酒店位置較偏

大堂宏偉 , 客房非常乾淨 , 有免費WiFi
可能不懂控制空調 , 溫度都無法自己控制 , 房間長期24~25度 , 晚間睡覺時比較熱
另外酒店位置比較偏 , 公車只有20路巴士能到達
Family
8/10
Excellent
10 Jul 2015
Verified traveler

No aircon

no aircon
Family


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