Chaophayathara Riverside Hotel

2/10

Poor

27 Apr 2026

Mina

Check in was supposed to be at 3pm , our room wasn’t ready until 4:45pm. We waited quite a bit. The room was old and smelled. The person at the front was rude and unfriendly. She wasn’t sorry at all and was not sympathetic. The bed was old and uncomfortable all you’ll feel is the spring of the bed. The iron board as broken inside the cabinet which fell from my sa after when she passed it. The shower was so bad and dirty

Family_with_children

6/10

Pleasant

26 Apr 2026

Brianna

The undersheets on my bed were dirty with stains. The tub wasn’t cleaned properly

Self

8/10

Excellent

21 Apr 2026

David

Room was clean, staff very friendly, parking plenty, and A/C great

Friends_and_family Friends

6/10

Pleasant

13 Apr 2026

Janice

Parking was easy but not necessarily secure. The staff were ok. the rooms were clean. No elevtor.

6/10

Pleasant

12 Apr 2026

Michelle J.

The 1970s called and they want their salmon-colored sofa back. The motel needs a facelift and interior upgrade. Let’s start with the positives: the location is convenient (right off Hwy 134); the price is reasonable; it has amenities like a coffee maker and mini fridge; and it seems like a safe neighborhood (our car wasn’t vandalized). The areas of opportunity are: the walls are paper-thin, so when the neighbors came back at 1 AM, we heard everything. We turned on the A/C to drown out the noise. The sink was clogged. The bed was on the hard side and the pillows were too puffy and big. And, the TV was small and no table lamps. Instead the was recess lighting above each side of the bed, which wasn’t conducive for reading while trying not to wake your partner.

Overall, the room served its purpose—we needed a place to sleep before heading home to Phoenix, AZ. It was convenient and the price was right.

10/10

Exceptional

03 Apr 2026

David

Well kept .Very clean. Tvs can be updated ...

10/10

Exceptional

03 Apr 2026

Scott

The room was clean and well kept, the staff was nice and helpful, Parking was nice and easy, and the air conditioning kept the room at a nice temperature...Overall a good experience....

Partner

8/10

Excellent

23 Mar 2026

Gordon

We only interacted with one woman at check-in and her attitude was a bit less than friendly or outgoing. No smiles, no thank you' s, it was a feeling like we were almost a burden to her otherwise boring day. The facility and room was OK, pretty clean compared to some of the other places we stayed at on this road trip but not as nice as others. It was just a stopover point however so it did fit the bill for that. Had the front desk clerk been just a bit friendlier, this place would have received high marks.

Friends

10/10

Exceptional

19 Mar 2026

Mark

Parking was safe and plenty of space

Self

10/10

Exceptional

18 Mar 2026

George

Good parking

Self

8/10

Excellent

11 Mar 2026

Todd

Convenient

Self

10/10

Exceptional

28 Feb 2026

Vidal

Great

Partner

6/10

Pleasant

15 Feb 2026

Jose

Pillows very bulky, restroom too small.
In general, clean

2/10

Poor

15 Feb 2026

Mohammad

Worst hotel stay in my life. I travel all over the world, stay at hotels at least 30 days each year. Nothing in the bathroom worked! We were there two nights, didn’t clean the room. There were shouting match between people at 6:00 AM on Saturday, everyone woke up.

This hotel should be removed from Hotels.cm immediately!?!?

Friends_and_family Friends

8/10

Excellent

07 Feb 2026

Donald

Comfortable bed. Location was perfect for farmhouse collective venue.

8/10

Excellent

27 Jan 2026

Margaret

I loved the room. It was clean and comfy and had a beautiful painting on the ceiling of birds and clouds. I was there in January and found it to be relatively quiet except for the last night when I seemed to be next to young people partying. Very safe and with great access to restaurants and quick drive to UC Riverside. My only issues were that the shower flow was too weak…it took forever and so much water to get my hair rinsed. It was also difficult to turn to make the water hot. I have a low flow showerhead at home and normally never have a problem. Also, there was a TV, but it wasn’t connected to anything…no local tv, no cable, no satellite. Nothing. These were minor issues and I’m overall very happy with my stay. I liked the fact that the floor was not carpeted. I do wish there was a heavier blanket for the coldest nights (January), but the heater worked fine. I just hated turning it on when it wasn’t really that cold outside (40s). Overall, very safe and clean. I’ll be back!

Self

8/10

Excellent

26 Jan 2026

Ryan

Great, clean room great staff!

10/10

Exceptional

25 Jan 2026

Renee

Location was great and convenient for my stay would stay again

Friends_and_family Friends

10/10

Exceptional

03 Jan 2026

Martin

Clean room

8/10

Excellent

01 Jan 2026

Brian

Everything was good service and otherwise.

Self

10/10

Exceptional

29 Dec 2025

Victor

Recommend this hotel to enjoy the day is very comfortable and clean

Business Partner

10/10

Exceptional

26 Dec 2025

Jovan

The room was spotless and stocked with good accessories like, coffee, toothpaste, toothbrush, shower gel, and hand soap. Staff was excellent and polite, and if I needed anything they was right on it. Many things to do, and see around the hotel. Lot's of places to eat in the area. Excellent place to stay, when visiting Riverside.

Business_and_leisure Self

10/10

Exceptional

21 Dec 2025

Jimmy

Vary clean good service

8/10

Excellent

19 Dec 2025

Earl

Yes the facility was adequate and the parking felt safe.

Partner

2/10

Poor

06 Dec 2025

Michael

Your website stated a room with a jacuzzi in it thats how it was described. When i check in to the room there is no jacuzzi. I go back and tell the front desk to get it fixed. I upgrade and I pay more then what was stated on your website. I payed for two rooms and slept in one with no refund. I blame you guys for a bad stay and will never use your booking app again.

Business_and_leisure Partner

8/10

Excellent

15 Nov 2025

Gilberto

A lot of homeless around the area

Leisure Family

6/10

Pleasant

09 Nov 2025

Maria

It could be cleaner , when I open the sofa bed it was dirty and there was a tiny alcohol bottle and lot of crumb, I closed it right away. It also had a bit of bad smell

Leisure Partner

6/10

Pleasant

05 Nov 2025

Joseph

Made me put down a $100 deposit on arrival when I already paid almost $400 for the room weeks earlier. Want my $100 back.

Self

10/10

Exceptional

01 Nov 2025

Christine

Clean. I have stayed here many times. Very clean and quiet.

Family

2/10

Poor

27 Oct 2025

Luis

I had to check out early. I feltt something biting me and it was bedbugs. It was so disturbing and the lady didn’t want to give us a refund.

6/10

Pleasant

24 Oct 2025

Monica

Parking was overcrowded and spaces were very tight and cramped. The beds were clean but the bathroom needed to be scrubbed down to the floorboards.

4/10

Poor

21 Oct 2025

Milton

The shower soap was empty for it was leaking. The solution was a cup with some shower gel.

The expectation of the room was lower than expected. I am usually not picky about a room, but I have to say that the service was not good. There was no personal interaction. That is all I need to say.

Self

10/10

Exceptional

19 Oct 2025

David

Absolutely a diamond in the ruff. Staff very professional an friendly. The rooms are always clean .

Leisure Self

10/10

Exceptional

11 Oct 2025

Victor

Excellent I recommend to stay

Business

2/10

Poor

10 Oct 2025

Tempest

I cought bedbugs

8/10

Excellent

02 Oct 2025

Todd

Very clean.

Self

6/10

Pleasant

28 Sep 2025

Miguel

This is our 3rd stay at Dynasty in the past month (we were helping our son move into his college apartment). The 2 times my husband stayed, there were problems: I had booked a room with 2 beds but accidentally put \"1 traveler.\" Although it is the exact same price for 1 or 2 people, the receptionist refused to let our son stay. A coule of weeks later I stayed, and there were no problems. But again, the 3rd time, my husband's Expedia reservation had his full (passport) name, but his driver's license didn't have his second last name. The receptionist refused to let him check in until I got very angry on the phone. It's not like he was boarding a flight--it's a basic motel for pete's sake. Why my (very brown skinned, Mexican) husband was treated this way and I (blonde and blue eyed) was could easily be seen as racism. Perhaps it wasn't, but we won't be staying there again, even though it's conveniently located near our son's apartment.

Business Family

6/10

Pleasant

25 Sep 2025

Maristela

Front desk unfriendly; shower head poor water output; old and dirty decorative fake plant; rusty and scuffed hangers

Business_and_leisure Family

10/10

Exceptional

13 Sep 2025

Jeffrey

great stay for the price

Business Self

10/10

Exceptional

07 Sep 2025

Robert

Clean and free parking.

4/10

Poor

07 Sep 2025

Craig

The AC in the room is so loud none of us could sleep.

10/10

Exceptional

06 Sep 2025

cheyenne

It was a good clean room and very comfortable

10/10

Exceptional

03 Sep 2025

Davan

Good customer service

4/10

Poor

02 Sep 2025

Sandra

Needs maintenance and cleaning

Not good, dirty room, backed up sink, no shower curtain liner, broken hair dryer, deferred maintenance. The staff was ok, the initial greeting was good but then downhill from there. Not like the Dynasty Suites we have stayed at in the past in Redlands which was very nice. Will not be staying there again.

10/10

Exceptional

02 Sep 2025

Craig

Fantastic stay, great employees, and a super location. It's near lots restaurants and shops within walking distance. Highly recommend.

Friends_and_family Family

2/10

Poor

01 Sep 2025

Alexandra

BED BUGS August 2025. We stayed at this hotel for the night. When i woke up there was a bed bug on my pillow i immediatly grabbed the pillow and ran out to the front office with the pillow. Knocked on the front door, but a man came out from the side asking if i needed assitance and showed him the bed bug. He took pictures and I informed him i will be requesting a refund but since i booked through expedia i needed to call them. I called them and when expedia reached out they said that the manager wasnt there and cannot approve the refund. I called again the next day and found out the manager denied my refund. Thankfully before i left i had the front desk give me a written document saying they saw the bed bug so i will be reporing this not only to the health department but the better business bureau. In regards to expedia they will not issue a refund since it is up to the hotel and they couldnt \"convince\" the manager to give the refund. Knowing that they both know there are bed bugs in this property and doing absolutely nothing about it has left me in shock. Im currently on the phone with expedia hoping they will make it right and refund me simce the manager is refusing.

Leisure Friends

8/10

Excellent

01 Sep 2025

Jaime

Na

Leisure Friends

10/10

Exceptional

26 Aug 2025

Tiffany

Nice

10/10

Exceptional

25 Aug 2025

Tiffany

Very nice hotel. The staff is very nice.

Leisure

8/10

Excellent

22 Aug 2025

Manuel

We enjoyed our stay. Could not ask for a better place to stay for the night. But I cannot understand why we were charged twice for a one night stay. I had a very hard time to contact the hotel's desk to ask questions. I wish we could call directly but the call had to be made to a national phone number.

10/10

Exceptional

20 Aug 2025

Kirk

convenient

Leisure Self

8/10

Excellent

12 Aug 2025

Todd

Good value

Business

6/10

Pleasant

04 Aug 2025

Nino

cigar smell in the room

10/10

Exceptional

02 Aug 2025

jusee

Very nice rooms.

Leisure Partner

8/10

Excellent

29 Jul 2025

Patrick

The rooms were great, staff very professional. Check out was at noon, which it is nice to sleep in while on vacation.

Business_and_leisure Partner

6/10

Pleasant

25 Jul 2025

Richard

Clean but older.

4/10

Poor

23 Jul 2025

Alison

Suites? I don't think so...

From the moment we checked in, we did not feel welcome. I had to get buzzed in with a Ring doorbell for the first time ever at a hotel stay. Next, I see a long list of rules taped to the window, which was set up like a bank teller's plexiglass all of the way to the ceiling and a tiny little opening to slip my ID through. The woman then proceeded to verbally go over all of the rules that I had just read. Finally, there was a card reader for me to use my credit card to check in, but all of the rules came up again on the card reader before I could tap my card. Oh, and there is a $100 security deposit in case you break the rules. That took several days to be removed from my credit card.

The room had been remodeled at some point, but there was paint missing from the walls where the old headboards must have been. There were plantation shutters over the window, but the air conditioner was so loud it made the shutters vibrate so loud you couldn't stand it. The toilet had to be mounted partially sideways so that the door to the bathroom would close. They put new fixtures in the shower, but left the old ones in as well.

I wouldn't refer to this as a suite. It was only one room with two beds and a tiny table. I definitely will not be staying here again, and I don't recommend this to anyone, even though it is very convenient to UC Riverside.

Friends_and_family Family

10/10

Exceptional

21 Jul 2025

Gustavo

The property is very cleaned and safe.

Leisure Self

10/10

Exceptional

21 Jul 2025

Gustavo

The property is very cleaned and safe.

Leisure Self

10/10

Exceptional

21 Jul 2025

Gustavo

The property is cleaned and safe.

Leisure Self

8/10

Excellent

14 Jul 2025

Troy

Would definitely stay there again

Business

4/10

Poor

11 Jul 2025

Patrick

The place was nice but I closed the shutters to the window and a cockroach the size of a small dog jumped out…. And I had a date…

Leisure Partner

8/10

Excellent

05 Jul 2025

Felipe

Great for the price and location

Clean and quiet place to stay, for the price it’s ideal. Check in was quick but the service was straight to the point, no smile or friendly welcome, but not a big deal for the price. You will have to put a $100 deposit so be sure to leave your room in mint condition upon leaving.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2025

Hrishikesh

Great place to live

8/10

Excellent

04 Jul 2025

Manuel

Nice looking room

10/10

Exceptional

22 Jun 2025

David

Manager was good

8/10

Excellent

19 Jun 2025

Sara

This is the best no-frills motel close to UC Riverside with all of the conveniences you'll need. Dynasty Suites has a wonderful staff that goes above and beyond when it comes to customer service - allowing me check in at 7:30am on the day of my reservation for a small fee, so I could get online for work meetings.
WiFi is really, really good - I had zero problems with two full days of back to back Teams/Zoom meetings where I was presenting, sharing slides, etc.
Dynasty Suites is a 5 minute drive to my son's dorm on the UCR campus and is surrounded by restaurants, convenience stores, gas stations, etc.
I had a room with a king-sized bed and couch, which was a pull-out, so plenty of space and it's comfortable. The AC/heater worked very well and there's a ceiling fan for extra cooling if you need it. They had a larger sized refrigerator in the room, a microwave and hair dryer. They also have more toiletries than most - toothpaste, mouthwash, razor, shaving cream, etc.
A unique touch is finding murals on the ceiling at the front desk and within the rooms.

Business Family

4/10

Poor

16 Jun 2025

Kanwal

The shower wasn’t working and the breakfast was available as it mentioned in the website

Business Family

10/10

Exceptional

11 Jun 2025

Todd

Very comfortable.

Business Self

8/10

Excellent

08 Jun 2025

Aimee

Hotel was very clean and nice. My only complaint was the water pressure was by far the worst out of any hotel I’ve ever stayed at.

Partner

10/10

Exceptional

07 Jun 2025

Matt

Great place to stay

Business Partner

10/10

Exceptional

05 Jun 2025

Meredith

My stay was peaceful except something was stolen off my car

Business

10/10

Exceptional

27 May 2025

nathan

Very nice room. Great area with lots of restaurants nearby.

Leisure Family

10/10

Exceptional

20 May 2025

Kimberly

The was nice and clean

Business Self

10/10

Exceptional

20 May 2025

Jose

It was nice

Leisure Friends

4/10

Poor

18 May 2025

David

Felt it was not as safe as I was hoping

Business Self

10/10

Exceptional

13 May 2025

Lorena

Ceilings were painted nice.

8/10

Excellent

02 May 2025

Michael

Good place to stay (especially for the price)

Had a slight language communication issue with the check-in staff, when sking fr a printout of my bill (at checkout)

Business Partner

10/10

Exceptional

01 May 2025

Michael

clean

10/10

Exceptional

25 Apr 2025

Mario

Clean place

Business_and_leisure Self

8/10

Excellent

13 Apr 2025

Ileana

Located not in a great area

Business Self

8/10

Excellent

07 Apr 2025

Fredo

There is a deposit that is not advertised however after the weekend stay my refund was issued to my chase bank.

Leisure Family_with_children

2/10

Poor

06 Apr 2025

Mariana

Our room had bed bugs and they didn't want to refund us they just wanted to switch us rooms, had to get a refund thru Expedia ( waiting on it and our 100 deposit)

Leisure Family_with_children

4/10

Poor

23 Mar 2025

Jackue

The first room smelled strongly of Fablosa, a cheap cleaner with a nasty smell. The front door had no safety lock, or rather it used to. It looked as though someone kicked in the door. I got requested a second-floor room, which smelled much better and had a safety latch. Staff seemed perturbed with my request to change rooms.

Self

10/10

Exceptional

15 Mar 2025

Christine

The property itself is clean and well lit. Staff is nice.

Leisure Partner

8/10

Excellent

21 Feb 2025

jenny

once we open the door the strong smell of cleaning chemical was making me sneeze. They don't have ventilation or i just don't know how it look. I like the bathroom heater .The location is good 10 minutes away from Walmart then there's a lot of Food location nearby.

Business Partner

2/10

Poor

08 Feb 2025

Robert

The advertisement is not true. It's not a hotel, more like a motel. Coffee and hair dryer did not work.

10/10

Exceptional

07 Feb 2025

Ashley

Close to main shopping centers

Leisure Partner

4/10

Poor

03 Feb 2025

Ruth

Our barefoot got lot of black from dirty floor. They need to mop everyday

8/10

Excellent

17 Jan 2025

Verified traveler

Good option for visiting UCR short term

This is my go to for 1-2 nights trips to UCR. It is conveniently located close to UCR and free parking is great. I only need a room to rest and the room is sufficient. It is a no frill hotel but has all amenities you need;

Rooms are fairly standard and clean, good for 1-2 night stay. I think they have upgraded the shower heads and there was a fancy shower installed (liked it)

In my latest trip, only complain I have is that the shampoo and lotion containers were empty. Hope they check this regularly in the future.

Self

10/10

Exceptional

07 Dec 2024

Danielle

Great stay!

Business Partner

2/10

Poor

23 Nov 2024

Louis

I never got the room. They charged my deposit to my Cash App. And it went into a pendent state So they refused to give me the room. Not.
Only am I out the cost of the room. But the money that was paid for deposit is somewhere lost. So I'm out $200. I never got to stay in the room.

10/10

Exceptional

18 Nov 2024

Robert

Locatio

10/10

Exceptional

19 Sep 2024

Jason

Wonderful hotel

10/10

Exceptional

19 Sep 2024

Stephanie

I love the staff and location. Wonderful peaceful and quiet

Leisure Partner

4/10

Poor

07 Aug 2024

Hong

Towels are too old and discolored. No breakfast.The toilet is too loud after flushing.

Leisure Family

2/10

Poor

25 Jul 2024

Verified traveler

Noisy air conditioning and noisy fridge meant that sleep was extremely difficult.

Business

10/10

Exceptional

07 Jul 2024

Isaac

Great quit place

10/10

Exceptional

14 Jun 2024

Maristela

Good stay

Leisure Family

4/10

Poor

05 Jun 2024

Lloyd

The location wasn't great. Just a bit sketchy. There was a new starbucks on the corner and a big development across the street, but it also felt a little unsafe. The property was in ok condition. Not bad, but not great. I stayed there to be able to walk to campus, but next time I will stay at a nicer place downtown and get a ride to campus.

Business Self