Surya Yudha Banjarnegara

6/10

Pleasant

07 Jan 2025

Carolina

I would have given a 5-star rating if I hadn't had trouble with the front desk staff regarding the reservation.
I booked the hotel through Expedia for my brother. While everything was fine on my end, the hotel staff somehow had trouble accessing the reservation because they did not scroll up to see the full information on their screen!
The trouble they caused me was more annoying and bothersome than the actual issue, which was simply that they had not done their job properly.

Business Self

8/10

Excellent

09 Sep 2024

Verified traveler

The stay was good overall. Internet connection was bad sometimes. The hotel is old. The swimming pool is very small but can do laps. The cleanliness is OK. The staffs are very friendly. The breakfasts are great with lots of choices for traditional food. The location is far from restaurants or markets/shopping centers.

Self

8/10

Excellent

29 Jan 2024

Marga indraswari

Hotel is reasonably priced with breakfast provided. Last day no buffet breakfast provided but they gave breakfast sets options which was not bad. Last night they conducted renovation on the floor I occupied so had to transfer to another floor. Internet quite choppy at times this time around and the TV channels were horrible. Hotel must fix these issues to get better rating from patrons.

Leisure Family

10/10

Exceptional

27 Dec 2023

Marga indraswari

Not too near from city Centre but can hail public transport easily anyway. Have minimarts nearby too. Breakfast was enjoyable. Too bad the hotel didn’t have twin beds for the first 2 nights and the bidet leaked water in the washroom. But the third night managed to get twin beds with better washroom. Overall will stay again there this coming January 2024. Good deal compared to hotel with similar amenities. Recommended

Leisure Family

6/10

Pleasant

10 Mar 2020

Verified traveler

Bad shower and not good wifi

Nice hotel, well situated, sadly shower was not the best, very low pressure of water, not enough hot water and wifi didn't work at all, either too slow or kept disconnecting

Friends_and_family Friends

10/10

Exceptional

11 Aug 2019

Sentot

Comfortable room good service. I like Jamu and chicken porridge at breakfast. Monika-GRO very attentive and smile. Will be back again. Bathroom amenities need to complete set up.

Family

8/10

Excellent

03 Mar 2018

Len

Check-in time was 2:00. We came at 3 pm and still had to wait 30 minutes for our room to be ready. The wifi in the lobby was very good but the room wifi very bad. We called about it several times with no help. The room was clean and the bathroom and bed were nice. We also had a balcony. The air conditioning was marginal. The hotel staff were very accommodating, they even washed our car while it was parked. The restaurant was very good and the breakfast buffet excellent with a great variety of foods to choose from.

8/10

Excellent

04 Feb 2016

Hans

Homy ...

Nice stay ... Friendly staff and clean enough room

8/10

Excellent

05 Jan 2016

Bening

Nice hotel

Good service, comfort to relaxing