Hotel Mumon

Japan , Niigata
Itoigawa, 93 4 Akakura
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20 reviews shown

2/10

Poor

27 Feb 2026

Kahari

Rooms are not as advertised. Everything from the bed linens and furniture needed to be replaced. The bed linens were so old they were now a dingy grey color instead of white. All of the furniture had stains, discoloration and were very old. The rug was the same. I turned on the water in the shower and brown water started coming out! Horrible! I had to stay two days, because all of the hotels were booked due to the AU convention. I had to bathe elsewhere due to the water issue. I Immediately left as soon as I could. I originally booked for 11 days. I asked for a refund for the days I would not be staying and the hotel refused. I would not stay here if you want a clean place to stay, enjoy good health, want fair treatment and not be taken advantage of financially.

Self

2/10

Poor

10 Dec 2025

Nate

This was the worst hotel experience I’ve ever had in Addis. They couldn’t find my reservation when I arrived and I waited more than 30 minutes for a room and they wanted to keep my passport.
Called for airport shuttle multiple times and they never came and I had to get a taxi.
Hotel is dated - there are many better options in Addis.
Will never stay here again.

Business

10/10

Exceptional

06 Sep 2025

Yonas

Wow! Spa is fantastic especially steam. Cleaning agents supplied upon request and all cleaing staff were so humble and work extra length to take corrective actions.

Business Self

10/10

Exceptional

12 Jun 2025

Etuate

I like the quietness of the property, workable to every shopping malls, coffee shops, night life etc, the property is along the main airport street with easy to access in and out, looking forward to stay again at Momona hotel in my next vacation to Addis Ababa

Business_and_leisure Partner

10/10

Exceptional

27 May 2025

Jamal

Roomy and walkable for all of our needs.

4/10

Poor

25 May 2025

Solomon

In need of a lot of work

The towels are old and some have holes .
Paint is peeling from shower ceiling. Water does not drain properly. House keeping managers gaves us a hard time about a towel having lipsticks on it which was already there when we received it. Furniture thought out the entire hotel need to be updated.

2/10

Poor

13 Sep 2022

Wondwosen

Very smelly rooms!

Business Self

8/10

Excellent

30 Jun 2022

conrad

No sir conditioning. Poor restaurant choices.

Leisure Self

8/10

Excellent

21 Feb 2020

Lam

Solid hotel

Nice hotel used during a long layover. Clean and has good facilities. The bathroom was a bit old and in need of repair but functional.

Business Self

10/10

Exceptional

11 Jan 2020

Verified traveler

Great city and mountain views. The staff was very warm and accommodating

Business_and_leisure Self

10/10

Exceptional

24 Dec 2019

Jan

Great Place to Stay

Great place to stay. Very helpful staff. Close to the airport. Excellent breakfast.

Business

4/10

Poor

21 Nov 2019

Verified traveler

Disappointed considering the high price.
The bathrooms need attention as the shower cubicles appear as they’ve never been cleaned, I had to wear flip flops when showering as. The cubicle doors did not close, so water was always on the floor, the fixture/fittings were not maintained and missing. The bedroom floor had to cleaned as had not been.
The restaurant tried to overcharge and then rather than provide a new bill thought it easier they asked for the bill to be paid.

Leisure Self

8/10

Excellent

21 Feb 2019

Rahul

Great location - good value for money

Short day stay hence choose this hotel - good value for money

6/10

Pleasant

19 Nov 2018

Robert

Check in was good and the room was nice. The restaurant service was very slow. There was no internet connect for the majority of my stay and the water in the shower was not hot enough , dispute numerous complaints there was no improvement. Water pressure in the shower was very low. Staff were very friendly and the bed was comfortable

6/10

Pleasant

24 Oct 2018

MKR

Very helpful staff and excellent location. The hotel is a bit run down though and in need of maintenance. Below average cleanness particularly the towels and linen.

8/10

Excellent

31 Aug 2018

Rita

Pretty good

Pros: good hot water, tea and kettle maker, nice balcony, good gym, great location, pretty quiet, friendly staff, plenty of power outlets, great view from the roof, rooms nicely decorated

Cons: fridge was broken, staff couldn't locate my reservation upon checkin (took them 20 minutes), staff were not at the airport as scheduled to pick me up, and the great selection of food at the breakfast was useless since the food meant to be cold was warm, and the food meant to be hot was room temperature. Had to stick to fruit and bread only.

Considering that Ethiopia is so poor, this is a nice three-star accommodation, and I can forgive the problems. Would stay again

10/10

Exceptional

28 Aug 2018

Michele

The staff was outstanding. The breakfast was very good. It seemed a bit odd that the dining room was empty for lunch and supper, and that it was the custom to eat in your room. It made the hotel lack vibrancy. Not sure why it was so empty.

8/10

Excellent

27 Aug 2018

Cai

Was good

Partner

8/10

Excellent

13 Jul 2018

Verified traveler

pretty good overall, some aspects need work

restaurant needs improvement. basic menu items regularly not available and food average at best. good restaurant next door. internet poor.

4/10

Poor

26 Jan 2018

ram

Addis Ababa stay

Very slow Check in process, Rooms are not clean, showers wont work properly in few rooms, Wifi dont work in back side of hotel rooms. horrible breakfast. It says 4 star even it is not worth for 1 star.
very slow response for service request. Better to stay in International chain hotels. i dont recommend this hotel.