Villa Boutique Hotel

10/10

Exceptional

01 Mar 2026

Shelly

Always an amazing experience. And everyone that works there went above and beyond for all the guests while PV was embroiled in the brief mess with the cartel. Our safety and comfort was their highest priority and we will return again and again

10/10

Exceptional

23 Feb 2026

John

Had one little hiccup with the AC but they moved us to a different room and all was good. Very nice place. I would definitely recommend it.

10/10

Exceptional

13 Feb 2026

Jessica Tara

Great location, very clean and comfortable! Excellent staff!!

Leisure Partner

10/10

Exceptional

13 Feb 2026

Aaron

Room was always made up nicely and the turn down service was very nice.

Leisure Partner

10/10

Exceptional

02 Feb 2026

Scott

Amazing !!!!!!VERY FRIENDLY !!!! OUR SECOND TIME STAYING AT THIS BEAUTIFUL HOTEL AND WE LOVE IT !!!!

Leisure Partner

10/10

Exceptional

17 Jan 2026

CAROL LOU SPIEGEL Faigie

Friendly and helpful staff

10/10

Exceptional

12 Jan 2026

Shira

Paul is the best. He makes it happen for everyone by the pool. Cool dude. The hotel is awesome except they could be a bit more laid back...seem to have a lot of rules for guests. They don't let guests come to your room including massage therapists. I've never seen that before. The gym is really lovely.

Leisure Friends

10/10

Exceptional

01 Jan 2026

Christian

Excellent service with specialized attention to details!

10/10

Exceptional

29 Dec 2025

Jeanette

The property was impeccable and clean, very comfortable rooms, staff very friendly and helpful.
I would stay there again.

10/10

Exceptional

29 Dec 2025

Clare

Staff very helpful and friendly. Hotel spotless, pool/beach amenities excellent. Free yoga classes daily very welcome. Central Location perfect for walking to cafes, restaurants, shops.

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Hillyard

Calm oasis

Leisure Partner

10/10

Exceptional

28 Dec 2025

Miriam

Lovely clean comfortable hotel with excellent friendly staff. Right beside downtown for eating out with lots of options available.
Paul the pool attendant was great and very attentive- cleaned my sunglasses regularly! Bar staff for snacks during the day by the pool were excellent.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Cassie

Paul who works around the pool was a pleasure. Everyone was kind but Paul went above and beyond. He took the time to get to know you and sound shears check back in every 15-20 min. One day he was off during are stay and we were still well taken care of but everyone around the pool was asking when Paul would be back, he just goes out of his way to connect with guests

Business_and_leisure Partner

10/10

Exceptional

23 Dec 2025

Alicia

El mejor hotel en el que me haya hospedado en Puerto Vallarta! Excelente atención al huésped y el mejor all inclusive, la comida excelente! Lista para volver a reservar en este hotel!

Leisure Family

10/10

Exceptional

22 Dec 2025

Christopher

This resort is a gem, with warm, welcoming staff and a quiet, refined feel absent in much larger properties.

The staff set the tone and are the resort's greatest asset as they are attentive without being obstrusive and never fail to notice guest's needs. You sense they are completely guest focused.

Their friendliness makes for a welcoming 'home' and I was initially surprised that so many guests were repeat visitors, but quickly realized why. Many staff have been long time employees and welcome former visitors as family. A unique ambience.

The facility is well maintained and kept meticulously clean by the staff.
I purchased the all inclusive package and the three restaurants offered excellent a la carte food and attentive, friendly service.

I plan to return, as have so many guests. If looking for a friendly, refined and quiet property with superb staff you'll not go wrong.

Leisure Self

10/10

Exceptional

14 Dec 2025

Josefina

This hotel was very nice. Service was great and staff was very friendly.

Leisure Family

10/10

Exceptional

10 Dec 2025

Thomas

It’s our second stay at Villa Premiere. The rooms are very clean and comfortable. The location is ideal. It’s a nice walk to the Malecón and Zona Romantica, enough for good exercise. All rooms have a full ocean view and the sound of the waves is a great way to fall asleep. We’ll be back.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Marina

We recently stayed at Villa Premier in Puerto Vallarta and it was exactly what we were looking for—quiet, peaceful, and relaxing. No loud music, no overwhelming crowds… just a beautiful, calm atmosphere where we could truly unwind.

The service was outstanding. Javier made sure we always had drinks in hand and gave us the best food recommendations. Paul was amazing as well—he treated us like friends from the moment we arrived. Honestly, every staff member we encountered was warm, welcoming, and attentive.

The only downside was feeling pressured into attending a timeshare presentation. Roberto made it seem like we were obligated to go, and that part really took away from the otherwise perfect experience. I wish the hotel didn’t push that on guests.

Aside from that, everything was wonderful, and we would absolutely stay here again. The location, the vibe, and especially the staff made this trip unforgettable.

— Highly recommended for anyone looking for a serene, adults-oriented getaway.

Leisure Friends

10/10

Exceptional

08 Dec 2025

Russell

The room was cleaned daily with fresh towels and bath amenities. All staff were professional and courteous. Restaurants were excellent. There was something for everyone. The views and beaches were inviting and safe. We highly recommend Premier Boutique and we will be back.

Leisure Partner

10/10

Exceptional

08 Dec 2025

Christine

We brought our brother and sister in law for their first visit to puerto vallarta, and chose Villa Premier for our stay. What a lovely boutique hotel, at the north end of downtown in a perfect location with shopping restaurants and the vibrant local life just outside. We will come again!

Leisure Family

8/10

Excellent

23 Nov 2025

Madelaine

Staff were fantastic - 10/10

Leisure Family

10/10

Exceptional

22 Nov 2025

Jamie

Super clean rooms. Friendly English speaking staff. Loved being on the beach.

6/10

Pleasant

16 Nov 2025

Lamis

Overall it was ok. First room had no view, so asked for higher room which was arranged on 2nd day. The overall room is nice and good sized. The staff is extremely friendly throughout the hotel. The food was okay. We found a great restaurant nearby that we frequented a few times during our stay.

10/10

Exceptional

09 Nov 2025

Nanci

Great location. Staff was friendly

10/10

Exceptional

05 Nov 2025

Karen

Villa Premier was an excellent resort with beautiful roomy rooms that were spotless. The staff was very friendly and accommodating and the restaurants had excellent food and service.

10/10

Exceptional

26 Oct 2025

Sherri

2nd stay for us. We love it!

10/10

Exceptional

16 Oct 2025

Vernon

The hotel is beautiful. The staff were wonderful. The room was clean and kept clean.
We will stay again however we would not do the all inclusive again. The drinks lacked flavor the food was a 6 out of 10.
The buffet at the sister hotel had better food.
We will eat and drink at all the near by restaurants next visit.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Ernest

Everything was perfect, highly recommended

Leisure Partner

10/10

Exceptional

10 Oct 2025

Keiko

We had a great visit at Villa Premiere Hotel. Everything from the view, the room, service and food were excellent. It was in a great spot, walkable to downtown. Very friendly staff. We will be back!

Leisure Partner

10/10

Exceptional

16 Sep 2025

Szymon

Perfect stay!

Very nice hotel. Clean, comfy, with wonderful seaside amenities. All pictures repeat this place very accurately. 5-star service. Check-in process is very slow, but they customize your stay right then, which is super cool and worth the wait.

Partner

10/10

Exceptional

31 Aug 2025

Luciano

Awesome stay

This was such amazing experience and hotel to stay at. It was close to everything. Staff was beyond friendly and took care of our needs without asking. They anticipated and knew our taste in drinks. Julio was exceptionally helpful. The room was so spacious and comfortable and had amazing views. It was the perfect vacation spot.

Partner

10/10

Exceptional

17 Aug 2025

Ian

The pool staff was great, the room was great, conveniently located at end of beach. Great weekend getaway

Leisure Partner

10/10

Exceptional

16 Aug 2025

Daniel

Awesome!

Leisure Partner

10/10

Exceptional

04 Aug 2025

Gabriel

Clean, friendly, and high quality food.

10/10

Exceptional

02 Aug 2025

Michelle

We loved our stay. The staff makes you feel like family. Alex the bar tender is great. Ceasar in the restaurants will make sure you have exactly what you need for a great experience. Paul takes care of everyone during the day. Many more were exceptional, but those three are top notch. Very quiet and not much night life on property, but you are very close to great restaurants and the Malecon Boardwalk Vallarta is a short walk. We will be back.

Leisure Partner

10/10

Exceptional

31 Jul 2025

Esequiel

My sister and I went here to visit PV for her birthday and the staff made our stay feel very comfortable! As soon as we got there we were greeted well and almost everyone at the hotel speaks English which is great for any language barrier.

8/10

Excellent

28 Jul 2025

Theresa

Pool is small, it wasn’t high season and it felt a little crowded .

Leisure Partner

10/10

Exceptional

27 Jul 2025

Tristan

Villa Premiere Boutique was overall a great experience, with staff like Alicia, Paul, Alejandro, and Edgar who were very attentive, friendly and helpful. Our honeymoon suite with jacuzzi was very clean, with modern decor, and had a beautiful view. The housekeeping staff was also amazing - they came in everyday, twice a day, to clean our room, make our bed, place new aromatherapy; they would even come in while we were out to prepare our bed for sleep and left chocolates. Worth mentioning to speak to their kindness and safety measures - there was also a kind woman who I didn’t get the name of, who had noticed me from the day prior and let me know that I had left my phone in the taxi we took to an excursion we had booked with Villa Premiere’s staff. She spotted me in the pool and immediately asked if I had lost my phone, arranged from the taxi driver to return my phone to me. I couldn’t have been more grateful. We would definitely return here for another vacation!

Leisure Partner

8/10

Excellent

26 Jul 2025

David

This was a great 3 day spot to relax and eat good food. Not a great beach due to the rocks, but the service that is provided is top notch. Cesar & Jorge took great pride in going the extra mile to make sure our dinner was spectacular. Edgar also did a great job during our stay. Overall if you want a small quiet spot with excellent food and good service go here. Bar pool could use more shock or a good cleaning. Water was a little foggy.

Leisure Partner

8/10

Excellent

26 Jul 2025

AKINTOKUNBO

We had a great experience checking in, the gentleman who checked us in was great

We had a spa treatment that was excellent.

The restaurants were great, food was great.

Pool and service was fun and friendly.

Checking out I had not such a great experience with the manager the 25th, a little rude and abrasive, when I asked for my bill to be explained to me

Other than that my stay was very enjoyable.

Leisure Partner

10/10

Exceptional

24 Jul 2025

julio

Great hotel. Good service and nice facilities. On the beach. Breakfast was excellent. I got the honeymoon room. I love the terrace jacuzzi with ocean view.
The beach was not sand, it has small rocks. One day, the room didn’t have water from 12pm to 4:30pm.

Leisure Partner

10/10

Exceptional

19 Jul 2025

Juan

Excellent

Leisure Family

8/10

Excellent

15 Jul 2025

Denise

Hotel was beautiful, staff was hit or miss. Room was lovely with amazing view.

Leisure Partner

10/10

Exceptional

14 Jul 2025

Oliver Eli

This is a fantastic hotel. From the reception when you arrived you are welcomed with a glass of sparkling wine and a 5 min complementary massage. The location is very ideal. The service, attention, food and facilities are exceptional. The staff working the pool are super attentive. This was our second visit and will return.

Leisure Partner

6/10

Pleasant

06 Jul 2025

Julie De

Most staff were helpful and friendly. All-inclusive was a bit confusing; we befriended a few people at the bar. They left before us, the bartender(s) put all their drinks on our check then asked us to tip based on the entire amount. Either do better at tracking tabs or don’t require all-inclusive guests to have checks. (Bring cash for all tips and prevent confusion on room charges.) Property is clean yet noticeably an older property that has had updates. Food is fine. Not terrible but nothing to write home about. (One step up from big all-inclusive resorts.)

Leisure Friends

6/10

Pleasant

05 Jul 2025

NEIL HYER

EXTREMELY, SUPER- AGRESSIVE AND DISHONEST TIME SHARE SALES PERSONS. Huge mistake allowing them to force themselves on us.

Leisure Family

10/10

Exceptional

01 Jul 2025

Stephanie

This property was absolutely gorgeous and so close to everything we wanted while staying in Puerto Vallarta! The service was outstanding and the food and drinks were everything you’d want while on vacation. We chose the all inclusive package and we’re so glad we did. This resort has the absolute best food and drinks at any all inclusive I’ve ever booked before. Our room had an ocean view and it was so peaceful & relaxing in the evenings hearing the ocean waves lapping on the beach. I felt safe throughout my stay and the staff were definitely my favorite because not only were they friendly but super accommodating. I definitely intend on staying here again. 10/10 recommend. Book this property to experience paradise.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Ethan

The best part were all the workers. Very kind, courteous, and hard working. My wife and I really appreciate the great service they provided!

Leisure Family

10/10

Exceptional

16 Jun 2025

Brandi

Everything was absolutely perfect. The food, the room, the staff, the location. We couldn’t have picked a better all-inclusive option

Leisure Partner

6/10

Pleasant

15 Jun 2025

Julie

Pros-good food, easily walkable to the boardwalk, very nice views. Restaurant and housekeeping staff was great.
Cons-it was slow season but we were rarely offered drinks and always had to track down a server around the pool, requested a Nonalcoholic beer option in advance and again at check in but had to go buy our own until more than half way through the week they finally got some after talking to a manager. intro to the property was guided by someone trying to sell us on going to a sales pitch for a rooms package and was aggressive about things when we said we weren’t interested. Our “butler” was not helpful and I had to ask for one item to be ironed four times before it got done. The beach was very rocky and I would not consider it a swimable beach area.

Leisure Friends

10/10

Exceptional

08 Jun 2025

Susan

They were very friendly when they greeted us when we arrived a bit earlier than check-in and our room wasn’t ready yet. They invited us to have a mini massage which was nice then we got our hotel key bracelets and had to access to the pools. Our room had a nice view and we were able to pick the style of feather pillows we wanted firm or light. They also gave us scented incense and that we could pick the smell we wanted, which was a nice way to relax. We had dinner at their lounge restaurant, which was nice so we could enjoy the hockey game that was playing.

Friends_and_family Family

10/10

Exceptional

07 Jun 2025

William David

Every one of the staff provided excellent service. Javi is best!!

Leisure Family

10/10

Exceptional

04 Jun 2025

Gemma

I’m a repeat guest, for a private, quiet retreat this place cannot be beat

10/10

Exceptional

30 May 2025

Sanjiv

Adults only. Close to Romantic district. Pleasant service. Nice rooms.

Leisure Partner

10/10

Exceptional

25 May 2025

Robert

Convenient location. Spacious suites. Highly attentive staff. Great spa. Ocean views.

Leisure Partner

10/10

Exceptional

23 May 2025

Elizabeth

All personnel friendly and worked hard to please guests. Gourmet food was good. Portions were more than enough in dinner menus. Sea was rough but beautiful.

Leisure Partner

10/10

Exceptional

18 May 2025

Darren Sheldon

Absolutely recommend this hotel. The staff is friendly and attentive. The pool attendant Jose was more than accommodating and so helpful. We will be back to visit.

Leisure Partner

10/10

Exceptional

18 May 2025

Scott

Great resort excellent views, great service!

Leisure Partner

10/10

Exceptional

14 May 2025

Christine

The staff here made us feel as if we were part of a family!! The property was quaint and beautiful. The food exceeded our expectations

Leisure Partner

8/10

Excellent

12 May 2025

Christopher

Property itself was very nice. Staff was great also.

Leisure Partner

2/10

Poor

25 Apr 2025

sangita

Terrible service , if you opt out of “ all inclusive” they treat you like an outsider. You are the last priority for anything.
Asked for Coffee pods and some milk and water at 8 am, did not see it when we returned to the room at 5pm, were provided with this at 6 pm after multiple requests,
Staff, specially at the bar could
Do with some effort to smile or provide better service!

Even the coffee pods in the room was charged separately, upon reviewing the charges we noticed
They billed us additional donation amounts not authorized by us,
Was later removed, with signatures ! ‘Couldn’t be bothered’ attitude,
Not worth it !

10/10

Exceptional

20 Apr 2025

mohanad

Excellent overall. They clean the room 2 time a day . Excellent staff and customer service. We will be back for sure

Leisure Partner

8/10

Excellent

20 Apr 2025

Catherine Lindsay

Room was good however we were on the end and overlooked an abandoned lot with squatters. Poolside food was mediocre at best. Very friendly staff but slow to respond to requests for extra coffee and other items.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Arnold Louis

Beautiful, quiet, relaxing, excellent view, listened to the ocean all night long!

Leisure Partner

10/10

Exceptional

16 Apr 2025

Kristine

Great location, really well kept and clean hotel with awesome staff and amenities. Would definitely stay here again. Optional all-inclusive package for food, drinks (that includes room service).

Leisure Partner

10/10

Exceptional

16 Apr 2025

REBECCA

Amazing service, beautiful location, and walkable to town.

Leisure Family

10/10

Exceptional

15 Apr 2025

Bruce

Splurge was well worth it!

Splurged on a suite and it was magnificent! Large spaces and very well designed. Great views too.

Partner

10/10

Exceptional

14 Apr 2025

eva

Anniversary getaway. The staff is amazing and friendly. The views stunning from the balcony. It’s definitely not a hotel if you plan on partying. It’s calm and quiet and relaxing. The new restaurant La Perla had such amazing food. Would definitely recommend for couples who want to get away from the ruckus.

Leisure Partner

10/10

Exceptional

11 Apr 2025

Stephani

Every moment was wonderful! Location, staff, amenities, pool. Cant wait to go back!

Partner

10/10

Exceptional

11 Apr 2025

Desiree

The room was amazing, beautiful ocean view. I was impressed with how attentive and caring all the staff were. I enjoyed the food, especially the coffee and fresh fruit. All staff were very accommodating of my gluten allergy. They even went out of their way to make me extra GF food. I felt very special. The themed night was a nice change from the two dinner options, and the entertainment at each was amazing. Cheers to Adán for his amazing service, presence, and attention to detail!
The only issue I had was finding a seat around the pool or the beach. We were told if we leave our things for 20 mins then they would be brought to the front desk. But this wasn't the case. On that note, I think Paul is the hardest working, nicest staff at Villa Premier!

Leisure Partner

10/10

Exceptional

09 Apr 2025

Nicholas

Loved the area, the staff was exceptional, the hotel is very well designed and beautiful. Highly recommend, we didn't do all inclusive and we were happy about that, so many restaurants and cafes in the area to explore.

Leisure Family

10/10

Exceptional

08 Apr 2025

Carlos E

Great

10/10

Exceptional

01 Apr 2025

Howard

Dining options were great with no lines easy reservations and eating option of great food. Shooing was convenient and affordable. Staff always ready with a smile and quick service when asked. Only minor issue staff could not get the TV to work and we were there during March Madness so couldn’t watch while waiting for my wife to get ready but we didn’t go to Mexico to watch TV anyway. Upshot we highly recommended VP to our neighbors when we got home

Leisure Partner

10/10

Exceptional

24 Mar 2025

John Patrick

Truly a boutique hotel!!! The staff treats you like family!! For real. The location couldn’t be any better. You can walk safely in a quaint town to many restaurants snacks shops ect…. Peppe’s tacos are absolutely amazing. Al Pastor like never before!!! You can also walk maybe 10 minutes to the malecon!! So fun!!!

Leisure Partner

10/10

Exceptional

21 Mar 2025

Brian

Lovely boutique property that is beautifully maintained with attentive and warm service. Highly recommended.

Leisure Family

8/10

Excellent

20 Mar 2025

Tricia

Nice hotel on the beach!

Leisure Partner

10/10

Exceptional

06 Mar 2025

Arthur

Very pleasant hotel on beach with nice pool and great food.

Leisure

10/10

Exceptional

03 Mar 2025

Krista

Great hotel, easy to walk into Puerto Vallharta. Rooms were clean and the staff were great!

Leisure Friends

10/10

Exceptional

03 Mar 2025

Arthur

The staff was amazing and mad you feel special every day. We were her 14 years ago and the every thing was in perfect shape the same as it was when we came back then. The food was incredible.

Leisure Friends

10/10

Exceptional

27 Feb 2025

Mary

The staff was incredibly friendly and was so welcoming. We felt as if we were family. We loved that the resort did not feel crowded.

Leisure Friends

6/10

Pleasant

19 Feb 2025

Craig

The stay started out rough. On arrival, we were informed that we had not signed up for All-inclusive. So either Expedia, Hotel or myself misread ad. So we decided to try the All-Inc day by day. We did it for a day and chose to go ala carte. But then were told because we confirmed when our leaving date was that we also confirmed the 300$ a day expense for our entire stay. I completed the Expedia check in review and suddenly got movement on our ala carte issue. In the end we are satisfied, not over joyed with the trip but enjoyed aspects of it.

Leisure Partner

10/10

Exceptional

17 Feb 2025

Erik

The location is great, with lots of places to walk to, but not as crazy and loud as the romatic zone (but thats within walking distance too!)

The staff was helpful, friendly, and attentive.
The only downside we found is that the pool closes at 7 pm.

Leisure Partner

8/10

Excellent

16 Feb 2025

Sherri

A lot of small steps around the grounds that don't have railings, I took a fall. Just be cautious. It is a nice place 😁

10/10

Exceptional

12 Feb 2025

Cullin

Beautiful rooms with ocean view. Friendly staff. We enjoyed the different sitting areas by the pool and beach. Great experience.

Leisure Partner

8/10

Excellent

02 Feb 2025

Stuart

Property was nice and most staff were very friendly. Concierge didn’t do what she said she was going to do.

Leisure Partner

10/10

Exceptional

25 Jan 2025

Douglas

The spa is quite lovely. Excellent staff. Luz, a massage therapist, gave me the best swedish massage ever!
Good steam and sauna and first class spa.

Leisure Self

10/10

Exceptional

05 Jan 2025

Trent

Great!

Leisure Partner

10/10

Exceptional

04 Jan 2025

Douglas

Staff was lovely. Location is good and walkable to malecon, galleries and restaurants.

Leisure Partner

8/10

Excellent

24 Dec 2024

Jeffrey

The staff and service were lovely. The hotel itself was disappointing. Our room was dated and furnished in a way that I would not expect from a luxury hotel. The room had no view, and was situated next to housekeeping and maintenance closets that were used from early morning to late at night. Despite the great service, there's no way I would choose to stay at this hotel again.

Leisure Partner

10/10

Exceptional

24 Dec 2024

Rodney

Convenient to the Malecon and a number of restaurants. A great getaway if you want quiet. Saw whales every day from our balcony.

10/10

Exceptional

22 Dec 2024

James Ronald

Friendly staff, location, cleanliness

Leisure Family

10/10

Exceptional

22 Dec 2024

Carlene

Great

10/10

Exceptional

21 Dec 2024

todd

Very nice , small and quiet hotel. Good location. Good food.

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Max

This hotel was great. Very high quality in basically every way. Professional staff and great service all around. It has a non all inclusive option for those that don't want to just stay in the hotel the whole time. Its located in a great area roughly in the middle of Puerto Vallarta for those that want to explore the city like I did. I would have no issue staying here again.

Leisure Self

10/10

Exceptional

06 Dec 2024

Teresa

Absolutely beautiful property. 5 star. Adult only resort. Friendly staff. Wonderful spa.

Leisure Self

10/10

Exceptional

05 Dec 2024

Marco A

Nice hotel

Nice hotel in great location . We enjoy the Spa and the beds.
Beautiful sunsets from the balconies.

Partner

8/10

Excellent

25 Nov 2024

Kristine A

Love the staff, friendly kind helpful! Room was just okay . On arrival safe had to be replaced! Lights out, table in room unstable. After a few days our door to our room would not lock! This is far from a Deluxe Room. No upgrade was offered or any special treatment for being a Gold member. The all inclusive was a disappointment, because the menus are very limited and not many normal choices for dinners! Breakfast by far was the best meal everyday. Pool is wonderful and very relaxing. I don’t think we will go back to Villa Premier.

Leisure Partner

4/10

Poor

24 Nov 2024

Rafer

I’d you don’t need sleep, or like noise from the room next door, this is the place for you. Asked at 3 am for someone to stop the noise next to us, with no luck, even though I’m told staff went to the room. Air conditioning is spotty, and extremely noisy as well. Sw up pool felt as though it was a hot tub that hadn’t been cleaned in a while. They should remind people the bathrobes far away wouldn’t stay here again

Leisure Family

10/10

Exceptional

11 Nov 2024

Mark

I upgraded to a nicer room, and it was amazing. The upgrade fee was not that much. The room had a living room and kitchen. I also had a view of the ocean. It was very relaxing. I also was able to get laundry done. The person who cleaned my room left untreated in the room, too. It was a great place!

Leisure Friends

10/10

Exceptional

08 Nov 2024

Donald Gardner

Our stay was terrific. Great restaurants, staff was very nice. Wonderful place. My sister is a frequent member (I understand why). She goes there a couple of times a year. We booked this through Expedia and thought we had all-inclusive but did not. The Expedia web site was not very clear about how to reserve all-inclusive. We also have a problem with our final bill, but that is mainly our bank's issue, I'm sure that will be cleared up shortly. I would definitely stay with them again.

Leisure