Croix Grand Hotel

8/10

Excellent

07 Aug 2026

Melissa

The room was very clean it was a great experience. the only downfall was the pool needs some tlc

Partner

10/10

Exceptional

07 Aug 2026

Jamie

Clean and very helpful

Family_with_children

4/10

Poor

24 Jul 2026

Sharon

Bathroom was atrocious. RUN DOWN. NOT WORTH THE MONEY. NOT HAPPY WITH THIS HOTEL!! Could not even eat the breakfast. YUK.
OJ machine out of order. I want my money back!

4/10

Poor

24 Jul 2026

Aljabber

The place look soo run down, it need major remodeling and refurbishing

6/10

Pleasant

23 Jul 2026

Jacqueline

Had a problem with the key card of the room. Everyday the key desensitized and had to go to the front office for them to fix the issue! Very annoying! Other than that, I had a good stay!

6/10

Pleasant

22 Jul 2026

TAMMY

I would not prefer to leave a comment.

Partner

2/10

Poor

18 Jul 2026

Lanny

Got a refund. Refused to stay there.

Self

10/10

Exceptional

17 Jul 2026

Jennifer

I always stay here when I am in town.. I always make happy with staying here

Family_with_children

10/10

Exceptional

08 Jul 2026

Robert

Great pool and the rooms have lots of space

Family

6/10

Pleasant

07 Jul 2026

Roberta

The pool was nice and nice to have breakfast, but only available until 9 instead of 10.

Family

2/10

Poor

07 Jul 2026

Tracy

On the pool the disabled chair that loads the people in and out the chair at the pool did not work there was no ramps into any of the other parts of the motel that needed to be accessible to a disabled person in a wheelchair which there was not there's also nothing for a blind person for when a blind person visits that motel and not to mention there was no fireenglishes or and there was no battery in our smoke detector in room 137 which was absolutely disgusting of all means they kept my $40 deposit lied to me said that the dogs had used the bathroom on the floor which that was a lie the room was left in a very good shape as far as I'm concerned I'm not going to do the work for them and plus not to mention the guys that run around there keep your children at hand because they are a lot of perverts that run that area

Pet

2/10

Poor

06 Jul 2026

Kimberly

This is not a hotel. This is a run down motel. Bath tub is treacherous. It is not a flat surface floor flooded from the rain. Bathroom door is nasty and all rusty refrigerator is nasty lobby and the room was clean. The pool is not very nice. The rooms back by the pool are extremely gross. The pool is filthy. It needs painted. The staff was very nice and helpful. Parking was good. Extremely overpriced for what you get. lots of noise and commotion outside.

Friends

8/10

Excellent

04 Jul 2026

Michele

The staff were polite & helpful.
The breakfast could've included more & some fruit

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Dallas

Good price and good place to stay

Business

10/10

Exceptional

29 Jun 2026

Brandon

It was amazing stay

10/10

Exceptional

27 Jun 2026

stephanie

It was excellent everybody was very helpful and I have no problems and will suggest it to anyone who asked and I will use it again and again thank you so much for everything I appreciate everything and my stay was excellent

Self

6/10

Pleasant

25 Jun 2026

erin

Pool needs some cleaning but other than that, the girl that works in the morning was great and very helpful rooms were clean

Partner

2/10

Poor

20 Jun 2026

Treasure

If I Could give zero stars, I would

6/10

Pleasant

19 Jun 2026

Nicole

For the price, almsot $200 for two nights, I can't say I would want to stay here again. Cleanliness was incredibly lacking. The shower head was disgusting, if it can't be cleaned, a new head is such a low cost to keep replaced. You can tell aspects have been remodeled, but not everything, but the a/c unit has no auto function so you can tell it is shut down at times creating a musty smell and rusting all of the fixtures in the room. If they kept up with the rooms and cleaned more, it could be worth the cost but as it was, not so much.

Self

4/10

Poor

18 Jun 2026

James

The landscaping was awful. What little grass existing was in drastic need of cut.
The “weekly” guests/tenants were loud and caused apprehension.
Very few guests. Television had very limited channels and the remote volume didn’t work. The refrigerator freezer had not been defrosted in years. Nothing fit.
I will not go back.

Partner

8/10

Excellent

15 Jun 2026

thomas

Good price.

10/10

Exceptional

13 Jun 2026

Rick

Nice

Self

8/10

Excellent

03 Jun 2026

PAUL

The room was much cleaner this time. I would stay there again.

Self

2/10

Poor

02 Jun 2026

Tammy

The property was a disgrace. Everything was run down. The whole area around the pool was an extreme disappointment. The outer buildings or poolside comfort was shut down outside lighting Broken ice machine did not produce ice. It was more of a hotel that took in overnight workers and field workers by the busloads. There was a hair ball the size of a tennis ball in the bathtub drain room was not pleasantly clean.. used shampoo product left in my room not replaced with a new one for a new guest. I would not recommend this place for anyone that wants to enjoy a week or weekend with their children. Poolside the whole area was very sketchy and you didn't feel safe at night outside

Self

10/10

Exceptional

01 Jun 2026

Nick

Staff were helpfull. Pool was nice. Overall would stay again.

Partner

2/10

Poor

30 May 2026

Jorge

El aire acondicionado de la habitación no servía, las instalaciones y los muebles del hotel ya están muy viejos y deteriorados

Self

2/10

Poor

28 May 2026

Danny

Bulldozer it down, POS

Friends

10/10

Exceptional

22 May 2026

Samuel

Thank you. My stay was great.

Self

10/10

Exceptional

19 May 2026

Leon

clean, well maintained, good breakfast

10/10

Exceptional

15 May 2026

Alaina

I've stayed here plenty of times and have never had a problem. I appreciate the fact that it's less than 5 minutes away from my family and near stores. It's enough to be comfortable and accommodating. It will always be my go to for hotels

Partner

6/10

Pleasant

13 May 2026

Paul

It is a generic hotel with moderate (worn) furnishings. New fridge and microwave oven. Well-padded - unable to hear your neighbours. Overall, I would have given it a 4.0, but there were a few creepy bugs in the room. Needs extermination. For the price, it is a bargain.

Self

4/10

Poor

12 May 2026

Vern

Staff was excellent rooms are old

Partner

6/10

Pleasant

12 May 2026

Sean

Not very good

8/10

Excellent

11 May 2026

Amanda

Very quiet. Great value.

Pet

8/10

Excellent

10 May 2026

Maryam

I paid 100 per month. And it was not bad for this amount

Friends

4/10

Poor

08 May 2026

Michael

Room was not really clean and smelled of mold.

Self

2/10

Poor

07 May 2026

Rodney

I read the reviews and it seemed like a decent place so I booked it. When I pulled into the parking lot, 5 large buses of migrant workers were dropped off and they swarmed the complex. I opened the door and looked at my room then closed the door and left. I booked another place, no way was I staying at that dump.

Self

8/10

Excellent

05 May 2026

Pablo

Good

6/10

Pleasant

02 May 2026

Jorge

Good

6/10

Pleasant

01 May 2026

Joseph

It was ok but for strangers walking around

Family_with_children

6/10

Pleasant

01 May 2026

Joseph

It was ok but weird guests creaping around

Family_with_children

2/10

Poor

30 Apr 2026

Gloria

Sheets were stained; there was hair and an insect larva in the bed.
The only lock on the door was a hook like you would see on a screen door.
Staff did not seem surprised. I for follow-up with the manager, she did not call me.

Self

6/10

Pleasant

29 Apr 2026

William

Old, worn-down hotel but clean.

Self

8/10

Excellent

29 Apr 2026

Mark

Its was ok for 1 quick night. The door did not lock from inside. The room smelled like urine. Tv was angled at a strange position and the tv guide does not tell you whats on. No cold water in the shower IT WAS HOT!!!!

Partner

10/10

Exceptional

29 Apr 2026

cindy

We will return

10/10

Exceptional

19 Apr 2026

Luis

Excellent!

10/10

Exceptional

19 Apr 2026

Gardhi

Ni

2/10

Poor

18 Apr 2026

Jennifer

Worst place I have ever stayed in. Outside entrance to rooms, however it's advertised as a grand hotel, not a white trash motel. Refrigerator in first room was broken and defrosted and leaked all the floor and I slipped through the puddle. Lights didn’t work. Got switched to another room with loud banging AC unit and broken TV, volume wouldn't go any lower than 100. Continental breakfast was awful and nasty. One of the staff shouldn't be in customer service hotel hospitality field. She was so rude and obnoxious. She told my husband to shut up because she would only speak to me as I was the registered guest. They treat guests that book through Expedia (third parties) like 3rd rate citizens. Horrible experience and I made a complaint to the local county building department safety inspector for the many violations I observed. Very unsafe.

Partner

2/10

Poor

16 Apr 2026

Micheal

Check in was slow desk staff flirting/talking with previous customer. Hotel is old and in Disrepair. Bathroom door so rusty it would hardly close. Room was dirty busted shelf’s, door deadbolt not working. Room smelt musty. They want a photocopy of your license I agreed as long as I got the copy back at check out. At check out they would not give it back. I had to threaten to call the police before they gave it back to me. Never again.

2/10

Poor

15 Apr 2026

Matthew

Room was dirty, Refrigerator/freezer was frozen solid, TV didn't work, Some of the lighting didn't work. There was loitering/vagrant around the hotel. there were dirty diapers laying in the walkways. Then only nice place of this hotel was check in lobby. We do not recommend this hotel.

Partner

8/10

Excellent

11 Apr 2026

Mary

Yes

Self

10/10

Exceptional

11 Apr 2026

Morrell

Friendly

10/10

Exceptional

10 Apr 2026

George

Yes

Self

2/10

Poor

06 Apr 2026

Russ

Poor Customer Service, NOT CLEAN. Issue with 2nd day reservation. They said we had to move and pay for 2nd night. We checked OUT and stayed with Family an hour away the 2nd night. Requesting REFUND

4/10

Poor

05 Apr 2026

RoseMary

They didn’t have no first floor even when I requested the room smell like mold and the blankets stink so bad thank god I have my on sheets I was to tired to complain about this all I wanted was get there and sleep 🙄

Partner

2/10

Poor

04 Apr 2026

Stacy

Upon arrival on the property, the pictures on website are far from what reality is. No car in sight. Entered the lobby empty and seemed cold. No flowers in front of building like pictures show. Room had a smoke odor. The locks that usually are on the door for room was not there. Also no lock on the bathroom door. Beds were horrible. Water is scalding hot like fire to skin. If a child was to turn it on not knowing tbey would suffer from third degree burns. It is almost immediate. The pool light fixtire was hanging outside of socket in pool with the wires attached hanging in the pool. Possibility for electrocution. When walking into the pool there were froot loops and other items on the pool floor. I was very upset and disgusted. We checked in at 5pm and checked out at 6:45pm same day and went to another hotel. One that actuality matched the photos on internet. I cant get my money back but i wish i cn get at least half. Oh and i forgot, they had the audacity to ask for a security deposit in case of damages, like what else could be possibly damaged.

Family_with_children

10/10

Exceptional

01 Apr 2026

Steven

Rooms were very nice and looked to he recently renovated. Very clean and smelled nice. Staff was very pleasant and accommodating from a minor miscommunication. Exceeded expectations, especially considering it as a more budget-friendly accommodation.

Friends_and_family Friends

2/10

Poor

30 Mar 2026

Yanie

Clean room- terrible
Staf- nothing to do
Parking- empty place
Air conditioning- out of maintenance, probaly installed 10 years ago

Family_with_children

4/10

Poor

29 Mar 2026

Dominique

Room was meh. Beds were much smaller than queen sized as reserved.

Partner

6/10

Pleasant

28 Mar 2026

Courine

The hotel was quite decent, but I suggest they consider replacing the beds as they are a bit squeaky. Overall, I would rate it three stars. I was only there for one day.

Family

8/10

Excellent

27 Mar 2026

Susan

Everything was perfect

Pet

8/10

Excellent

24 Mar 2026

Mark

/

Partner

8/10

Excellent

23 Mar 2026

Simon

Cleaned daily

8/10

Excellent

21 Mar 2026

richard

Older motel, but was comfortable. Everything in room worked. Hot water for shower. Microwave & refrigerator & newish TV. Decent free breakfast. I was happy staying here.

Self

2/10

Poor

15 Mar 2026

Keith

Tyyggffgh

Self

10/10

Exceptional

15 Mar 2026

Stuart

clean room excellent staff

Self

6/10

Pleasant

14 Mar 2026

Heidi

The room when first entering had a strange smell, but went away after we used our essential oils. The floor also needed to be steam cleaned. My white socks got dirty from the floors. Pool was nice. I wished for continental breakfast that hot water and teas could have been an option.

Partner

8/10

Excellent

13 Mar 2026

Jeanne

Good

Family_with_children

8/10

Excellent

11 Mar 2026

Norma I.

Did not see the pool

Family

10/10

Exceptional

10 Mar 2026

Jennifer

Love it here

10/10

Exceptional

10 Mar 2026

Jennifer

Love it here

2/10

Poor

07 Mar 2026

Ola

Roaches, no plug ins, phones don’t work nor have buttons, doors don’t lock

8/10

Excellent

07 Mar 2026

Pierre

Needs remodeling

Friends_and_family Friends

2/10

Poor

07 Mar 2026

carla

Rooms were not clean beds had dirt or food in the covers showers had hair on walls. Very noisy people in and out at all times of the night. Smelt of weed

Family_with_children

10/10

Exceptional

07 Mar 2026

Jeanne

Didn’t use

10/10

Exceptional

04 Mar 2026

Ivette

Clean Room, I was offered housekeeping everyday during all of my stays here. Staff is very profesional and helpful.

Self

6/10

Pleasant

04 Mar 2026

OMAR

It was ok but no the best hotel in the area.

Self

2/10

Poor

04 Mar 2026

Sherry

Would not recommend this hotel at all. Ice machine was so rusted and dirty I would not trust the ice inside it. Bathroom shower head and grab bar are rusted over, Towels are so thin you need two to dry off with. Had to go ask the front desk for a lightbulb that was missing from a wall lamp, room is very dark. Air conditioning unit inside room is so loud, sounds like an airplane taking off. Room is very dated; no USB Charging ports anywhere in the hotel. Clock radio in the room was broken. In room coffee pot sits right next to the bathroom sink, has not been wiped down and was splattered with other people's toothpaste/soap. Creepy guy followed us around outside, and we were approached by a panhandler in the parking lot for cash. Told the front desk employee but she didn't do anything. Breakfast is verry basic, scrambled eggs, sausage, make your own waffles. No creamer for your coffee unless you want the powder stuff. No fruit at all. They did have white bread only for toast and nothing but grape jelly to put on the toast.

Partner

6/10

Pleasant

03 Mar 2026

Regan

Looks like property may be upgrading in future but rooms are a little haggard. Many long term residents on site. Cheapest room in town so you get what you pay for.

Friends_and_family Friends

2/10

Poor

01 Mar 2026

Kimberly

This hotel is a dump. Room dirty and smelled horrible of pot. Whole building and stairs are cracking and in need of a facelift. Front desk staff unhelpful to say the least. We were told we couldn’t have clean blankets or sheets because they didn’t have access to housekeeping supplies. Told by front desk girl we had to come and get our own roll away bed because she was “too scared to come out after dark”. I am certain I will get the stock reply they have given to others who have unfavorable reviews; they are so sorry and they will address issues. Beware! Stay away!

Friends_and_family Family

8/10

Excellent

28 Feb 2026

JOEL

nice rooms, lot of access to move around

Self

2/10

Poor

27 Feb 2026

Mark

We didn’t stay. It was a motel, not a hotel. Courtyard had trash all over the place. It appeared to be migrant housing. Several men, no shirts, smoking giving haircuts. It felt unsafe enough where I wouldn’t let my wife or dog go to the room.

Friends_and_family Family

8/10

Excellent

26 Feb 2026

George

Yes

Self

10/10

Exceptional

25 Feb 2026

Maria

Clean room. Enjoyed the breakfast.

Friends_and_family Family

6/10

Pleasant

22 Feb 2026

Holly

The room was clean and the bed was comfortable. I was disappointed in the breakfast because there was no tea (only coffee) and only a few slices of white bread, no muffins, bagels, or English muffins.

6/10

Pleasant

18 Feb 2026

Jenna

Places to stay in Sebring are very pricey. The Croix Grand was the best price in the area. I think this hotel must have been amazing at one time. The layout is great with a pool in the centre. Our room had new flooring and the water has super hot and the water pressure was fantastic. We had a tv that wasn’t working properly and I called and they replaced it promptly. The staff was very friendly and the breakfast was okay but still a nice option especially if you had a family to feed. There is laundry facility and you can download the app to use which worked great. I would just like to have seen them wipe down the laundry area and sweep it daily. Pool was clean and nice. Things are just starting to wear and that part could be addressed better. Overall happy with our stay

2/10

Poor

15 Feb 2026

Natalie

The pictures are far better than the reality. The room was old and dirty. The door did not lock from the inside. There was no stopper in the sink, but there was plenty of gunk down the drain. Turning on the sink faucet caused significant sputtering/air. The shower head had brown build-up around the water holes. The paint was peeling. The metal toilet paper holder was rusty. The TV was analog with no NBC or ABC channels, but it did have 8 of the same shopping channel and 2 of the same 24/7 infomercial channel. One night, there was a smell of pot coming through the bathroom vent. Breakfast consisted of watery scrambled eggs, white bread for toast, mildewed oatmeal packets, a waffle maker. Overall, this hotel was unsafe, dirty, and definitely not what I thought I was paying for. The motel is owned by a group based in Dubai/middle east. I understand Hotels.com has a wide variety of hotels, but this one should definitely be removed from their list!

Business

2/10

Poor

13 Feb 2026

Jessica

There people hanging out in the late hours. Someone was smoking pot right outside our room. There were low income families living there. The room was clean and staff was friendly but I did not feel safe on the property and will never stay there again.

Leisure

2/10

Poor

08 Feb 2026

Amy

Smelled like weed and the dead bolt did not work

10/10

Exceptional

04 Feb 2026

Deborah

Evertone on staff was great. Enjoyed the breakfast. Loved the large tub and plenty of hot water.

Leisure Self

6/10

Pleasant

01 Feb 2026

Benito

The room was ok but from the bathroom vent came through the smell of maurywanna that it was disturbing when it supposed to be a non smoking rooms

Friends_and_family Family

6/10

Pleasant

31 Jan 2026

Noel

Breakfast coffee.

2/10

Poor

30 Jan 2026

ramon

The property was unsafe. Main lobby had broken windows. suite reeked of cigarette smoke door, not lock properly. Many people outside getting intoxicated in parking lot. Very uncomfortable. Seemed like they were doing section 8 housing. A lot of doors open and people traveling from room to room did not stay here as for a refund immediately then they told me I had to go through hotels.com and then tried to do that in hotels.com has terrible customer service very unhappy about the entire series of events. Additionally, when I went to book another hotel, I got it for much cheaper than what hotels.com was trying to charge me for a different location.

Business

4/10

Poor

29 Jan 2026

Robert

No hot water, no variety of snacks in snack machine, only 5 analog tv channels, check in very slow

Leisure

10/10

Exceptional

26 Jan 2026

Lavell

Great stay

6/10

Pleasant

25 Jan 2026

Lori

Room was very clean, staff was friendly

4/10

Poor

20 Jan 2026

Judith

Floor.. wasn’t clean.. crumbs & dirt
Breakfast was awful.. no coffee , no juicy & just white bread only & coffeepot was leaking all over counter..

Business

4/10

Poor

19 Jan 2026

Gary

Room was very dirty, sheets were dirty desk clerk gave us the wrong room

Leisure Partner

4/10

Poor

19 Jan 2026

Jane

The room was just average. TV only had a few channels on it to pick from. Our first room smelled of heavy smoke even though it is non-smoking. Staff confirmed smell and moved us to a room that smelled better.

Friends_and_family Family

10/10

Exceptional

19 Jan 2026

Mandy

Enjoyed my stay. Room was nice and clean. Front desk employee Liz was friendly, efficient, and professional. I hope i got her name right.

Business