Jay
There Was no hot water
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7.8/10Very good112 Reviews
Cleanliness8.0/10 8.0
Service7.8/10 7.8
Comfort8.2/10 8.2
Condition7.6/10 7.6
Neighborhood8.0/10 8.0
Amenities7.4/10 7.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Furlong
With a stay at The Furlong in Hawera, you'll be within a 5-minute drive of KD's Elvis Presley Museum and King Edward Park. This motel is 1.4 mi (2.3 km) from Turuturu-mokai Pa and 1.7 mi (2.8 km) from South Taranaki i-SITE Visitor Centre.
Make yourself at home in one of the 22 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
The front desk is staffed during limited hours. Free self parking is available onsite.
Popular amenities
Parking available
Concierge
Entertainment
Smoking areas
Banquet facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
7:30 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 50 per stay
We have included all charges provided to us by the property.
-
You need to know
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Spoken Language
English
Nearby attractions
King Edward Park
1.6 km / 1 mi
KD's Elvis Presley Museum
1.7 km / 1.1 mi
Turuturu-mokai Pa
2.3 km / 1.4 mi
South Taranaki i-SITE Visitor Centre
2.8 km / 1.7 mi
Hawera Water Tower
3.1 km / 1.9 mi
Goodson Dell
3.1 km / 1.9 mi
Naumai Park
3.1 km / 1.9 mi
Tawhiti Museum
4.5 km / 2.8 mi
Hawera Golf Course
5.2 km / 3.2 mi
Eltham Golf Course
17.7 km / 11 mi
Taranaki Pioneer Village
25.5 km / 15.8 mi
Stratford Clock Tower and Glockenspiel
27.5 km / 17.1 mi
King Edward Park
27.5 km / 17.1 mi
Taranaki Electricty Trust Kings Theatre
27.8 km / 17.3 mi
Percy Thomson Gallery
28.1 km / 17.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about The Furlong
50
reviews shown
Tracey
Clean and ample parking
Ray
The reason for this trrrible review is this. We bookedvthis motel about 3 weeks prior. When we arrived to book in we wete informed that thetr was no hot water in the room. We were offered the opportunity to stay but we would have to have cold showers. What really annoyed us that no one had botjrred to contact us about it beforr we arrived. We declined the offer and booked another motel just down the road. This motel informed us that the Furlong motel had been without hot water for about 4 weeks. Absolutely terrible customer service by the Furlong motel and we will never be staying there again. The motel we stayed in...the Kiwi Court Motel was excellent and will be where we will stay in future.
Carol
Its was freezing cold...the bedding was so insufficient for the climate in Taranaki lots of snow on the mountain so they didn't accommodate for that...the AC rattled & warmth was at a minimum...there was no hot water the system had broken down
Ibwentbto see the manager she wasnt available when we checked out...i left my number no responce as yet.
So bad...
I am expecting a refund of some kind but i cant reach the people so 🤔🤔
Ibwentbto see the manager she wasnt available when we checked out...i left my number no responce as yet.
So bad...
I am expecting a refund of some kind but i cant reach the people so 🤔🤔
Nigel
Easy parking, no hot water for the 4 nights I was there though
Kathryn
Allowed booking despite knowing hot water had been out for days. Coffee was rancid.
Peter
Parking was easy, air conditioning was fine. Queen bed was old and uncomfortable. We reported a gas leak to the manager just outside our room. The adjacent room reported it twice to him and he didn't do anything about it. Another guest rang the fire brigade. We had no hot water the next morning.
Ian
The room was clean & Bed comfortable
Mike
This was the perfect place for us to stay. It was close to the ASB showgrounds where my son had a trade show and really close to the train for me to catch to go into the CBD. The staff were great as well, really friendly. Will definitely stay here again.
Dave
Would stay again. Comfortable room
Willie Lorraine
Clean, quiet, restful
Mark n' Rachel
Good car parking.
Eugene
Kitchen was good the air worked it was cooler outside so we didn’t use it when we were having our pizza ants appeared on our cupboard and the room had stuff in the corners and top bed sheet I’m not sure what it was we just threw it to the floor
Susan
Staff were very helpful and the rooms were clean. We had everything we needed in each room.
John
yes thank you
Fazil
Room was good but unfortunately the back door of unit did not have a lock. Therefore I complaint at reception. They promise to fix it. But did not fix. Therefore it was quite scary to sleep at night with an unlocked back door. I woke up several times at night and had sleepless two nights. Just can’t believe that a unit on ground floor door had no lock. How anyone can feel secure at night. I should get a full refund.
Sonia
It was in a very convenient location with easy access to both Hāwera and Northern towns. Clean and tidy facilities. It was handy having a convenience store on the premises.
Christine
This property has potential. BUT, owner & staff need educating on how to operate better.
Our unit first unit was horrible, mould on ceiling in bathroom, not clean, stains on mattress. They did however change us to a slightly better unit, but this to needed a good clean, including mattress. Some basic operation skills would help incredibly. The premises have huge potential, there's just lack of knowledge on how to do so.
Our unit first unit was horrible, mould on ceiling in bathroom, not clean, stains on mattress. They did however change us to a slightly better unit, but this to needed a good clean, including mattress. Some basic operation skills would help incredibly. The premises have huge potential, there's just lack of knowledge on how to do so.
Denise
The room was a bit tired and the curtains needed a backing and the bed cover needed to be cleaned/replaced as when you pulled them back the underside was stained. The room was very clean, especially the bathroom. Even though it was on the main road there was no road noise.
Robyn
Only cooking was a microwave
Reasonable amount of mould in shower around base bottom of window sill
Area outside around units needs a good tidy up
But for what we paid it was average
Reasonable amount of mould in shower around base bottom of window sill
Area outside around units needs a good tidy up
But for what we paid it was average
Lex
A fair distance off the road. Rooms nice and comfortable.
Only one thing I didn’t like was , only access to unit from one door. Which was around the back . Wasn’t great when it was raining . Apart from that , very happy with my stay.
Only one thing I didn’t like was , only access to unit from one door. Which was around the back . Wasn’t great when it was raining . Apart from that , very happy with my stay.
Imrana
I loved every bit of my stay, nice place, clean and hygenic, awesome friendly staff and guest privacy highly upheld.
Cate Johnston
Very helpful , friendly people.
Provided extra bedding,no fuss.
I left phone and a book behind
They had it waiting for me when I returned.
Very reasonably priced and comfortable.
Provided extra bedding,no fuss.
I left phone and a book behind
They had it waiting for me when I returned.
Very reasonably priced and comfortable.
gaylene
Electric blankets didn't work
Denise
The staff were very helpful and the unit was clean and tidy. The shower was really good. Some of the gardens were a little untidy. Our bed was a little hard and the door locks were annoying as they automatically locked when you closed the door so you had to take the keys whenever you went outside.
Lavinia
Lovely and clean with comfy beds and easy communication. Definitely stay again
C
As previous guests have already mentioned the outside of the property needs tidying up, and carpet stains removed.
Inside the modern freshly tilted bathroom was very clean and good quality towels were supplied.
Inside the modern freshly tilted bathroom was very clean and good quality towels were supplied.
Howard
Just a little bit of a communication problem. Understanding check-in person was a little difficult.
Anis
Everything was good (clean, comfortable, spacious, kitchenette, large shower, A/C, included parking) except Wi-Fi reception quality.
Fiona
Some poorly cleaned areas, toilet new but leaking, smelt of cigarettes. Rubbish under the bed. Otherwise average. Bed nice, comfy. Quiet enough. Told them about the toilet so hopefully that gets fixed soon
murray
Don't stay here. This place was horrible and the staff weren't interested.
Graham
The exterior and grounds need a tidy up but the inside of rooms are clean and tidy, looks like new bathroom fittings and great shower too, parking is excellent and plenty of space, reasonably priced
leigh
I had a great stay, it was nice and quiet and a lovely view out the window. Would not hesitate to stay there again.
Alyssa
Great value for money.
Houssem
Even though the rooms have recently been decorated, there was an infestation of ants.
Also, the smoke detector had been removed to decorate but not replaced.
NOTE : The location of the baseplate on the wall was inappropriate and would seriously delay detection.
Also, the smoke detector had been removed to decorate but not replaced.
NOTE : The location of the baseplate on the wall was inappropriate and would seriously delay detection.
Helen
Thank you very much for an enjoyable stay. My aunty and I were visiting Hawera to attend my niece's wedding and your location was perfect. Many thanks again.
Tej
Clean, all basic amenities, handy location and reasonably priced.
J C
Good place to stay!
Good place to stay on the edge of town. The room appears to have been refurbished very recently so everything was new.
The room was equipped with a large TV and excellent air conditioning.
All in all a good option if you need a motel in Hawera.
The room was equipped with a large TV and excellent air conditioning.
All in all a good option if you need a motel in Hawera.
Carolyn
The friendly staff
Reginald
Staff is great
Isabell
Room smeilt damp tap in bathroom drippings quite fast a cap between backdoor and frame let the cold in and not the room i booked
Jennifer
This property had lovely lawns and gardens.
Alison
Very clean and new paint and carpet
Ambler
Very good value for money, nice clean rooms and easy to deal with.
Roxanne E
Needs to be updated
Motel is well located and is quiet. The units have good amenities they are in need of updating. We checked in at the kiosk that also has food to purchase. The attendant was very friendly but neglected to give us the wifi password. The area was closed early evening and we could not contact anyone for the password.
Ambler
Great value for money very very good rooms.
Paul
Excellent value for price. Clean tidy rooms. Options of ordering pizza or breakfast. Nice and quiet.
Joe
The property was dated, the shower could not be regulated, 8t was either full on or off. It flooded the bathroom and outside the bathroom. We were intending to stay four nights, but checked out after one,
Francelle
Even though close to a road still quiet as masked by a hedge. Unit opened out onto large spacious grass srea at rear. Light and airy.
Patricia
Needs work
Tired and run down , no fan or air con.
We didn't stay, booked at a sludge in Hawera which was MUCH nicer
We didn't stay, booked at a sludge in Hawera which was MUCH nicer
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