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Sanctuary Pakbeng Lodge

Pakbeng · Laos

Ban Done KhameView location

9.2/10Excellent68 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.0/109.0
Amenities8.6/108.6
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  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sanctuary Pakbeng Lodge

At Sanctuary Pakbeng Lodge, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the lodge to ensure you stay connected during your visit.

Amenities at shuttle offered by Sanctuary Pakbeng Lodge simplify the organization of your excursions, tourist activities, and other adventures in Pakbeng. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage.

At the lodge, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures. Chilly nights become more delightful than balmy ones, as you snuggle near the lodge's inviting hearth.

At the lodge, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter. Craving relaxation? In-room amenities such as room service and daily housekeeping allow you to maximize your time spent inside the room.

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For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature blackout curtains and air conditioning to ensure your comfort and convenience.

A few accommodations at Sanctuary Pakbeng Lodge also include unique design elements like a balcony or terrace. A number of rooms feature cable TV for guest amusement and enjoyment. In certain rooms, the lodge offers visitors access to a refrigerator, bottled water, instant coffee, instant tea and mini bar.

In the lodge, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer, toiletries and bathrobes, ensuring a comfortable stay for guests. At Sanctuary Pakbeng Lodge, each day commences with a scrumptious breakfast offered at no additional cost.

Located in Pakbeng, Sanctuary Pakbeng Lodge is on a river, a 5-minute walk from Pakbeng Pier and 9 minutes by foot from Pakbeng Market. This spa hotel is 0.2 mi (0.3 km) from Mekong. Make yourself at home in one of the 30 air-conditioned rooms featuring minibars.

Rooms have private balconies. Complimentary wired and wireless internet access is available. Private bathrooms with showers feature slippers and hair dryers. Featured amenities include complimentary wired internet access, a business center, and express check-in.

A cruise ship terminal shuttle is provided at no charge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Travelife Professional property host/manager Pets allowed (no fees)

Important information

  • You need to know
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Special Instructions
    This property offers transfers from the cruise terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Lao

    English

    French

Nearby attractions

Pakbeng Pier 0.4 km / 0.2 mi
Pakbeng Market 0.8 km / 0.5 mi
Mekong 0.3 km / 0.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Wi-fi
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • FireplaceExtra charge
  • Hotel safeExtra charge
Show 18 more facilities & services
  • Currency exchange facilitiesExtra charge
  • ShopExtra charge
  • GardenExtra charge
  • TerraceExtra charge
  • ConciergeExtra charge
  • Luggage roomExtra charge
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Indoor freshwater poolExtra charge
  • Outdoor freshwater poolExtra charge
  • MassageExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Travelife for Accommodation
  • Breakfast
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sanctuary Pakbeng Lodge

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sanctuary Pakbeng Lodge

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Sanctuary Pakbeng Lodge

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sanctuary Pakbeng Lodge

9.2
Excellent
68 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.0 /10
Amenities
8.6 /10
50 reviews shown
10/10
Exceptional
11 Apr 2026
Richard
Beautiful hotel with rooms overlooking the Mekong River. Rooms are lovely, spacious, very clean and comfortable with balcony. Swimming pool also beautiful (but bear in mind there are about 150 steps to get to it!). We had dinner at the hotel which was very nice and bfast was set, probably because we had an early transfer.
Hotel rooms and views are so beautiful, i wish we'd stayed a few more days. Staff was helpful and pleasant. Would definitely recommend.
Partner
8/10
Excellent
19 Mar 2026
Lee
Nice room.. pleasant staff, grateful for the easy pick up from the bit terminal. Food very average in flavour, breakfast was minimal... fruit on a stick, crepe and eggs... it felt there was meant to be a French fusion vibe... but wasn't feeling it, that said they clearly do amazing work with the community so fair play and good luck. Great work
Partner
8/10
Excellent
18 Mar 2026
Kermit
I was in one of the deluxe rooms overlooking the Mekong in the building at the top of the hill. My room was incredible with amazing views and cool design with the bed oriented to the river view. Amazing as it was, however, the room isn't very functional. Getting the doors open to the balcony is a challenge, and guests in adjacent rooms can see into your room easily, so privacy is a bit of an issue. In the room itself, there's no desk space to work from (or sit down) and the luxe design with the bath amenities is exposed to other guests looking in your curtains are open. The open-air restaurant is wonderful for an evening meal, but breakfast is not buffet and limited in options. Plus, most people staying are only for 1 night because they're on the slow boat to Luang Prabang, so the timing is tight to eat, check out, and get the shuttle down to the river for your boat's departure. The pool area is fantastic, and the staff were very helpful and attentive. The night I stayed here, there was a lot of loud music from neighboring private properties and when I complained, the manager said there's nothing that can be done about it. Not the property's fault, and could be an issue with other hotels in the small town of Pakbeng. Still, a bit frustrating, though eventually the music did stop. Despite my criticism, this hotel is worth staying at multiple nights to really soak up the resort atmosphere.
Self
10/10
Exceptional
01 Feb 2026
Wanda
The setting is incredible and the property utilized every opportunity to capitalize on the natural beauty of the view and surrounding foliage. Just as important as the setting was the attentive beautiful people who work there. The food was great and well presented.
8/10
Excellent
20 Jan 2026
Paul
Beautiful spot overlooking the Mekong, plus helpful and friendly staff. Only gripe was the limited set meal for supper, and with no vegetarian option,
Leisure Partner
6/10
Pleasant
29 Dec 2025
Leif
Very poorly managed. No hair dryers. They literally act like you’re inconveniencing them by even asking… “you can come pick one up in the other building.”
Leisure Family
10/10
Exceptional
06 Dec 2025
Rahul
Good, River/Mountain facing room, Excellent setting over Mekong river. 1 night stay very comfortable. Good breakfast and dinner with veg options
Leisure Self
10/10
Exceptional
09 Jul 2025
Elizabeth
We thoroughly enjoyed our short but beautiful stay at this great property. With superb views of the mighty Mekong and 2 decks to enjoy them from, we were reluctant to leave our room.
The bed & pillows were super comfy, making for a very good night's sleep. The staff made us hearty breakfast boxes for our early morning departure, plus free transfers were included from and to the pier to catch our slow boat.
I could've easily stayed another couple of nights to fully immerse myself in the Mekong experience.
Leisure Partner
6/10
Pleasant
22 Feb 2025
natalie
Nothing terrible but nothing stood out either. Nice views from the room but not worth the cost compared to the surrounding properties.
Leisure Self
10/10
Exceptional
05 Dec 2024
Lindsay
Wonderful one night here. We loved our room and the foot massages we got there. Our dinner was great and breakfast too. Lovely staff and all were very helpful
Partner
6/10
Pleasant
29 Oct 2024
Leif
Caution…. The hotel did a bait and switch on me. What you see in the photos on Travelocity isn’t necessarily what you will receive. I booked and paid for a balcony suite. Instead, I was given a ground floor room. “Sorry, it’s already full.” Instead of taking any sort of responsibility, they blamed everyone but themselves. They even had the audacity to say that I was the first booking they ever had off of Travelocity. I would use caution before booking with them.
Leisure Partner
10/10
Exceptional
20 Feb 2024
Lucie

Sensational hotel

What a fabulous hotel is the Pakbeng Sanctuary Lodge. A stunning view over the Mekong River, beautiful rooms and a lovely bar/ restaurant.
There are 2 areas, the lower with superior rooms, a restaurant and swimming pool, and the upper with deluxe rooms and suites, also with a separate restaurant.
We were upgraded to a suite and it was luxurious.
The food is lovely and the drinks cold. The included breakfast was tasty.
Partner
10/10
Exceptional
15 Feb 2023
Amanda

Beautiful room overlooking the Mekong

A beautiful hotel on the top of the hill overlooking the Mekong River. They picked me up at the boat and transported me to an oasis. This place was a great way to relax after my 6 hour boat ride to get there.
The people that worked there were friendly and the view from my patio was amazing. I loved watching the sun set over the river. I only wish I could have had more time to enjoy this place before starting my second day journey to Luang Prabang.
Partner
10/10
Exceptional
08 Feb 2020
AG
Everything, except breakfast that was average and bellow what to expect
Leisure Partner
10/10
Exceptional
29 Dec 2019
M C

You must stay more than one night. Trip highlight.

An absolute marvelous hotel overlooking the Mekong. If you're travelling down by boat either way make the effort to stay 2 nights and not rush off on the next morning boat. Be awakened by elephants trumpeting on the banks opposite. The rooms are plush and spacious the staff are exceptional,big thanks to Fon. Great management team. And Wendy Leggat who runs the elephant sanctuary is a gem. To visit the elephants is a must. Great pool. Very nice restaurant with a fine set menu plus breakfast is great. Highly recommended we didn't want to leave. Many thanks.
Partner
8/10
Excellent
28 Sep 2019
James

A great stop over on the Mekong.

We stayed at the Sanctuary as we had stayed in the sister hotel in Luang Prabang and loved it. We found this one not to be as polished but still an enjoyable stay.

Pakbeng is a 'stop-over' place as the boat cruise along the Mekong stops here meaning there was very little around in the local vicinity meaning we didn't leave the complex. We were upgraded to a 'deluxe' room but felt it lacked that prestige feel e.g. bed wasn't as comfortable as we've had previously and only 1 pillow.

The staff were very attentive, including the manager who welcomed us personally. The food was delicious and we enjoyed a bottle of red wine in the room as well as with dinner as it was so good. The view is exquisite along the Mekong and we even saw elephants bathing in the water on the opposite bank at 7am as we left. Amazing.

The hotel has it's own private pier to the river so our cruise picked us up there which was a real perk. The team helped us with our bags to the river making the whole process very easy.
We requested a breakfast box as we were leaving so early and were spoilt! We had an omelette each, crepes, toast with butter/jam and fresh fruit. Excellent.
Partner
10/10
Exceptional
09 Aug 2019
Jean
Great hotel, staff were really helpful and friendly. Lovely view
Partner
4/10
Poor
06 Aug 2019
DAVID

Read the reviews elsewhere before booking

Seriously I don't understand how people give this place 10/10 the best thing about the place was the view.
The room was ok.
The water to the room was intermittent. Twice I was in the shower covered in suds and the water stopped. On mentioning this to staff they seemed surprised although looking at other reviews this has been an issue for 4 years.
The menu was limited with only one vegetarian option. The beer was 3 times more expensive than elsewhere.
The elephants across the river were about 1 km away. Don't believe the pictures.
This place is expensive compared to elsewhere and I certainly wouldn't stay here again. Oh and the WiFi was terrible.
Partner
10/10
Exceptional
23 Jul 2019
Rosemary

Beautiful Hotel

We had a very brief stay at this beautiful hotel. Staff were amazing with a very big welcome from Ben the manager. Rooms were beautiful with all the amenities you need. The view was amazing and the town while very primitive, very interesting. Would have liked to stay another night the appreciate the area.
Family
10/10
Exceptional
18 Feb 2019
Verified traveler
all is good and i think you shoudl not force people to write so may characters as some people have limited ability in writing and foreigh languages
Leisure
10/10
Exceptional
29 Nov 2018
Verified traveler
All is good with our stay at this place
Serives are good and check in was smooth
10/10
Exceptional
25 Nov 2018
Verified traveler
rooms are im good condition, except that they should have WIFI in room
10/10
Exceptional
20 Aug 2018
Scott

Amazing retreat

Our stay here was fantastic. The staff are amazing, Ben , the GM,was incredibly helpful and the resort is gorgeous. To wake up in the morning and see elephants bathing in the Mekong is magical. If you’re traveling through Pakbeng consider staying for a day or two we look forward to coming back....

Scott and Amanda
California
Partner
10/10
Exceptional
17 Aug 2018
Hans

Nice stay by the river

Very nice lodge with a terrace overlooking the Mekong River.
Partner
8/10
Excellent
16 Aug 2018
K A
Very comfortable hotel with amazing views of the Mekong. Wifi could be better!
Family
8/10
Excellent
09 Aug 2018
Verified traveler

Lovely hotel with Mekong views

Lovely hotel on the banks of the Mekong. Beautiful river views from our balcony. Half board included a very good dinner. Staff and service were excellent.
Partner
10/10
Exceptional
14 Feb 2018
Jack
We were on a Mekong river cruis from Chiang Rai to Luang Probang and stayed overnight her. Excellent place, wonderful staff and excellent food. Would stay again
8/10
Excellent
02 Feb 2018
Michael
The hotel is very clean and comfortable which was a change from many places along the river. The view of the sunset was amazing! We pre-ordered dinner since we are vegetarians and it was super delicious. It rained that night and some rain came in under our front door, that was the only issue.
Partner
10/10
Exceptional
26 Jul 2017
Michael

Great views and good food.

They initially had only one of our two rooms booked but sorted it out quickly with no fuss. Setting on riverside was great and watched elephants bathing at breakfast time. Evening set menu was very good. If you wanted an alternative meal then you could walk into the village. Staff helpful and friendly. A good choice for a mid range hotel in Pakbeng.
Family
10/10
Exceptional
04 Jun 2017
Verified traveler

Lovely hotel

Beautifully furnished, clean room with great views of the river.
Staff were excellent, spoke good English and very helpful
10/10
Exceptional
18 May 2017
Renee

Wonderful Place

It was wonderful.
Partner
8/10
Excellent
09 May 2026
Cara
Sehr schönes Zimmer im oberen Stock, schöner Pool. Gutes Abendessen und Frühstück.
Family
10/10
Exceptional
24 Feb 2026
Célestin
Chambre impeccable, vue incroyable sur le Mékong, piscine, nourriture excellente et personnel particulièrement serviable et prévenant.
Self
8/10
Excellent
17 Feb 2026
Tom
Die Aussicht vom Zimmer und vom Sunset-Restaurant war grandios. Das Personal war sehr freundlich.
Partner
4/10
Poor
28 Jan 2026
Nisarat
The room offered a beautiful view, and the service was good. However, the soundproofing is poor; I could clearly hear the neighboring doors opening and closing. The breakfast experience was disappointing; I waited 25 minutes for my food, and they refused to provide bread while I was waiting for my noodles. Additionally, I was only given one bottle of water for a two-night stay, which was inconvenient.
Business
4/10
Poor
28 Jan 2026
Nisarat
The room offered a beautiful view, and the service was good. However, the soundproofing is poor; I could clearly hear the neighboring doors opening and closing. The breakfast experience was disappointing; I waited 25 minutes for my food, and they refused to provide bread while I was waiting for my noodles. Additionally, I was only given one bottle of water for a two-night stay, which was inconvenient.
Business
8/10
Excellent
09 Jan 2026
Roland
Personnel accueillant
Partner
8/10
Excellent
05 Jan 2026
Matthieu
Arrivés en bateau depuis le Mékong pour entrer au Laos, nous avons profité de cet hébergement au calme, avec une vue magnifique face à un sanctuaire d'éléphant ! Nous avons eu la surprise d'être surclassé pour avoir une chambre en hauteur avec Balcon pour admirer le couché de soleil.
Leisure Partner
10/10
Exceptional
29 Dec 2025
Peter
Beim Frühstück fehlten nur Schinken und Käse, alles andere war perfekt! Shuttle super. Pool erfrischend, Lage herausragend‼️👍
Leisure Partner
10/10
Exceptional
29 Nov 2025
Shabnam
Vue imprenable sur le Mékong, chambre fonctionnelle, smart TV, bouilloire, on déplore juste le manque de sèche-cheveu mais le reste était très bien.
Petit déjeuner et dîner parfait.
Service de pick up et drop off également.

Partner
8/10
Excellent
13 Nov 2025
Marie
Chambre cosy mais celles du RdC ont une vue sur le Mekong en bonne partie masquée par la vegetation. Bon restaurant
10/10
Exceptional
04 Feb 2025
Markus Stocker

Eine Insel der Ruhe

Dieses Hotel ist wirklich toll. Gleich nach der Ankunft mit dem Slow Boat am Pier wartet schon der hoteleigene Transfer. Dieser ist kostenlos und muss nicht extra vorbestellt werden. Dann gibts einen Welcome Drink beim Einchecken und für Gäste mit Exclusive Rooms einen erneuten kurzen Transfer zum \"oberen\" Haus, das im Prinzip eigentlich ein separates zweites Hotel mit eigenem Restaurant ist. Die Aussicht ist grandios, genauso wie das sehr feine Abendessen.
Partner
10/10
Exceptional
27 Jan 2025
Martin

Excellent Hotel with stunning view

Very nice Hotel with stunning view- very good restaurant and excellent breakfast. Very helpful and friendly staff.Spacious and comfortable room.
Partner
10/10
Exceptional
02 Aug 2024
Brigitte
Hôtel avec très belle vue sur le Mékong.
Pas de restauration autour, il faut manger à l'hôtel (menu à 12$)
Piscine très agréable avec vue sur le Mékong.
Petit déjeuner servi à table
Partner
8/10
Excellent
14 Feb 2023
Hubert

Je recommande

Une vue incroyable sur le Mékong. Préférez les chambres à l’étage. Manager français sympa et serviable. Restauration menu unique correct.
Un peu éloigné du centre mais tant mieux. Service de navettes.
Partner
8/10
Excellent
30 Aug 2019
Olivier

Hôtel qui mérite le séjour

Séjour d’une nuit en route sur le Mékong, hôtel qui donne envie d’y retourner pour un séjour plus long. Avoir la chance de voir les éléphants sur l’autre rive au petit déjeuner
Partner
8/10
Excellent
28 Jul 2019
Christophe

Incroyable cette vue sur le Mékong

Hôtel assez incroyable au milieu de nulle part
Impressionnant
Partner
10/10
Exceptional
12 May 2019
Verified traveler
Wendy et Benoit (manager) et personnel très accueillants. Magnifique lieu, repas délicieux, bien situé dans la ville, Elephant park (géré par Wendy) sur la rive d'en face du Mékong, embarcadère privé à l'hôtel.
Je recommande +++
Business_and_leisure Friends
10/10
Exceptional
25 Jan 2019
Verified traveler
Super Hotel mit Blick auf den Mekong. Sehr empfehlenswert!
10/10
Exceptional
10 Dec 2018
C
Gut, sehr aufmerksames Personal und schöne Aussicht

Location & surroundings

Sanctuary Pakbeng Lodge
Ban Done Khame, Pakbeng, Laos

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Sanctuary Pakbeng Lodge

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