Sporting Club America

10/10

Exceptional

12 Mar 2026

Jonathan

I’ll start off by saying everything was faultless.
Being newish it’s in pristine condition.
The room was lovely with excellent toiletries in the bathroom. There was a microwave, kettle, juicer and jug.
The pools area was superb. Loads of great places to relax by the 4 pools.
Nice veranda bar with good food. There was also a small morning cafe serving basic breakfasts and hot & cold drinks.
The reception area is stunning.
The rooms are in 4 blocks immediately adjacent to the reception area.
Given that it is a vacation resort rather than a hotel, it was 5 star luxury all the way. You’d definitely need a car to get anywhere realistically.
We loved and are definitely planning to return.

Partner

10/10

Exceptional

11 Mar 2026

Kathryn

We love this place! Location is awesome! Shuttle to the beach, easy and fun! Staff were great! Amenities were a bit tired but didn't matter!

Partner

10/10

Exceptional

09 Mar 2026

Diana

Pool amazing. Love different options
Need help with…
No one cleaning up drink cups, no tennis channel, no smart TV, both restaurants have same menu, bed very soft and lumpy, limited staff at restaurants and bar so slow service, need 2 free water bottles, inside person told me property owned by Marriott so no perks for Hyatt status like no late checkout. Couldn’t reach property easily before visit. Front desk won’t answer if busy and you can’t leave a message. Concierge has no voice message.

Good …
Superb accommodations overall with porches and comfy AC, great space, kitchen has basics,
Bathrooms impressive, staff very nice, guests very nice, some fun activities like wine glass painting (warning no wine tasting as promoted though) loved all the waterfalls.

Partner

10/10

Exceptional

09 Mar 2026

Valer

Great place to stay! The time share people are a little pushy but other than that, nothing but 5 stars for this resort.

10/10

Exceptional

06 Mar 2026

David

The golf course offers a great view, but the biggest bonus is the complimentary shuttle and boat ride to a private island beach with free lounge chairs. Hyatt also provides free coolers to borrow, as there are no food or drink options on the beach, and complimentary towels. The lazy river is also an amazing feature, and the pool area is great.

Family_with_children

10/10

Exceptional

02 Mar 2026

Stacey

The pools and Lazy river was awesome. Condos a little outdated but nice

Partner

10/10

Exceptional

02 Mar 2026

AMANDAH

Great vacation. Hotel

10/10

Exceptional

02 Mar 2026

Ashley

Enjoyed the pool area and lazy river. Room was beautiful and spacious. Would definitely stay here again.

Family_with_children

6/10

Pleasant

01 Mar 2026

Samuel

Every morning at 7:30 you are awakened by a chorus of landscape equipment on the course directly behind the rooms. You have to call the front desk to get towels and toilet paper. No room cleanings or changing sheets here. The grounds are very well kept and resort like however the little store to buy necessities is only open in the morning and evening, closed during the day so you have to drive to get anything you need. Staff is very nice and friendly. It seems management policies keep this from being to great destination.

10/10

Exceptional

21 Feb 2026

Lauren

Amazing pool area, quiet and safe property, and beautiful private beach

Family_with_children

10/10

Exceptional

14 Feb 2026

Krista

Wonder people like Teri and Marcelo make this place special. So convenient to everything, Hyatt Regency Tarpon Bay is excellent! Spa manicure service is superb as well ( had a detailed and perfect manicure from Tetiana!) highly recommend!

6/10

Pleasant

13 Feb 2026

Claudia

The room we had was worn and smelled musty.

Leisure Partner

2/10

Poor

09 Feb 2026

julie

Terrible front desk service

10/10

Exceptional

30 Jan 2026

Mary Ann

The 2 room condo was huge& had everything you could ask for. The surroundings were beautiful.

Leisure Family

8/10

Excellent

29 Jan 2026

Kristy

The pool area was very nice. The resort is very remote and difficult to walk anywhere. The room we had wasn’t much different from a typical hotel and it was a little dirty. There was only one restaurant. The golf simulator costs extra money, $35 per hour. We only stayed a short time and did not go to the private island. It was inconvenient to make a reservation to go.

Leisure Partner

10/10

Exceptional

26 Jan 2026

Susan

Service was excellent, arrived within 10 minutes of request.

Self

4/10

Poor

25 Jan 2026

James

I realize that there is a 4pm check in but I arrived early and asked for a early check in the person at the desk was very cordial and indicated that they would place me on the early check in list
I opted to use your spa at the Hyatt Regency and got a mediocre massage to support your property
I got finished by 3

10/10

Exceptional

25 Jan 2026

RICH

Clean room,everything well maintained. Nicely done.

10/10

Exceptional

25 Jan 2026

Christina Kelley

The hotel and staff were great! The property was clean and had all the amenities we needed for a trip with children. Great location with a quick drive to shops and the beach is awesome.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Mark

Great place to stay!

10/10

Exceptional

19 Jan 2026

Carl

The room was very nice, well kept. The staff was always friendly and helpful.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Taylor

Easy check in process and friendly staff. Unit was clean and had everything we needed.

Leisure Friends

8/10

Excellent

18 Jan 2026

Thomas

We enjoyed the property. Unfortunately we had some issues with the front desk. When we checked in she asked did we want a midweek cleaning and would Wednesday between 1-5 work and we agreed. We made a point of being out of the apt and when we returned nothing had been done. They told us we were scheduled for Thurs. Their mistake. We said to just forget it since we were leaving on Sat. Also we scheduled the beach shuttle
and received a message that stated the wrong meeting time. The shuttle driver was very kind and let us get on anyway. Their mistake. When we checked out and asked how was our stay my husband politely mentioned both incidences and got NO reply not even an apology. We feel very disappointed in Hyatt and will probably not book with them anywhere again. It kind of spoiled our anniversary trip.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Nick

The property was awesome, very well manicured and gorgeous. The room was nice and spacious and I loved the screened in balcony (which was huge).

Leisure Family

6/10

Pleasant

16 Jan 2026

Adriana

The A/C unit in the room did not work. We communicated with the front desk three times, two by phone one in person.
A maintenance guy unclogged the a/c drainage, the equipment worked for some time and stop working again. When we call again, we were offered to bring us fans! The amenities and facility are kept very well, but this experience was was frustrating.

Friends_and_family Friends

10/10

Exceptional

16 Jan 2026

Patricia

Beautiful and quiet. Lazy river was super fun

Partner

8/10

Excellent

15 Jan 2026

Thomas

The place was really nice. The amenities such as several pools, jacuzzies, dry and wet saunas, adjacent to golf course, ferry shuttle to a beautiful beach made for a very relaxing time. Just what the doctor ordered. We had some problems with our room, AC in our room broke and needed to be fixed, blow dryer was broken. Lazy river was down for the week. The Concierges seemed reluctant to help at times, as if they were told not to let patrons take advantage. Ex. We missed the shuttle to the island by a minute and the concierge was like oh well your tough luck attitude rather than.... how can I make it happen for you.

Leisure Partner

10/10

Exceptional

14 Jan 2026

Mary Ann

The second floor offered a great view.
A negative was the terrible noise starting at 7 AM to 8:30 from what appeared to be the cutting of to golf course grass. Not sure what it is but it’s VERY VERY loud & unacceptable at that early hour. Lawn cutting machinery shouldn’t be THAT loud.

The 2 bedroom condo was wonderful & very very large. Has everything anyone could want. Kitchen, bathrooms, balcony & living room were very large & well furnished.
I would suggest—- it needs a light switch near the bed ——- NOT on the light aside of the bed. It’s not acceptable at night.
Overall the condo was excellent!

Leisure Family

10/10

Exceptional

13 Jan 2026

Debbie

Room was very clean and it was very large room had everything we like. It was like an private apartment.

Partner

6/10

Pleasant

11 Jan 2026

Sue

The first room had a wet carpet. We were put in another room. This property could use some updating…

10/10

Exceptional

10 Jan 2026

Vicki

Huge room, clean and friendly staff

Friends_and_family Family

4/10

Poor

08 Jan 2026

Ashley

The lazy river was closed for repair, the boat ride was already reserved, lots of bugs biting you at dinner, overall a below average stay.

Leisure Family_with_children

4/10

Poor

08 Jan 2026

Michael

Pestering of the concierge to buy into timeshares, hidden fees (large extra charge at check-out for “resort fees” and apparently overspending my security deposit), no maid service unless requested, and we had screaming (once by a mother toward her children, and another by actual kids sprinting the hallways) woke us up at 7:30am twice. Definitely will not be going back.

Partner

10/10

Exceptional

08 Jan 2026

Edward

Wonderful staff and management, great outdoor amenities and we all agreed the NYE events were perfect for our grandchildren. Some of the rooms were a bit dated but the staff quickly responded with appropriate room changes.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Kevin

Great upkeep

8/10

Excellent

03 Jan 2026

Susan

Staff was great. pools are beautiful. Rooms are big but decor is dated. Nice lazy river.

Friends_and_family Family

8/10

Excellent

31 Dec 2025

Jan Pontus

Great property.

10/10

Exceptional

28 Dec 2025

Sally

Everything was great

8/10

Excellent

28 Dec 2025

Scott

Staff was friendly and helpful. Not much to do at this location in December, lazy river was closed, tiki bar and market house had limited hours. Pools were cold. Rooms need upgraded, our kitchen cabinet doors were broken off the hinges. Close to restaurants and shopping in Bonita Springs.

Leisure Family

6/10

Pleasant

28 Dec 2025

John

The room and staff were nice. The property was beautiful. The lazy river and kids pool were a highlight for us.
The main issues we had were:
-Despite calling ahead and being told that a crib would be in our room when we arrived, we did not get one. Not only that, but we had a room that clearly had been smoked in. We were able to get a new room with a crib, but that whole process took a long time and a lot of effort with a screaming baby.
-The main children’s amenities were closed. This was not advertised or disclosed. Had we known this we wouldn’t have stayed here.
-This is a timeshare property, so be prepared to receive a hard sell to attend the presentation repeatedly during your stay. Not a huge deal, but it really takes the steam out of your vacation.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Christopher

Room was spacious quiet and clean

Partner

8/10

Excellent

23 Dec 2025

Julia Tetelma

Property amenities are great. Nice and spacious suites/apartments. I had a one bedroom and it had everything you would need at home in it. Full kitchen with all you need to use. Will definitely book again. Staffs are friendly and helpful. Location is great as well.

Leisure Family_with_children

10/10

Exceptional

22 Dec 2025

russ

Both and lazy river a blast

2/10

Poor

20 Dec 2025

Ann

I don’t like staying in time share properties

10/10

Exceptional

20 Dec 2025

Elise

Clean grounds and very quiet. Friendly staff.

10/10

Exceptional

17 Dec 2025

Kelly

The place was fabulous!!! Everyone was fabulous! Only issue was that the adult pool was not just adults. Parents would leave their kids in it and they would yell and splash.

Leisure Family

10/10

Exceptional

17 Dec 2025

Karha

Bar staff wonderful

10/10

Exceptional

16 Dec 2025

David

Staff was very welcoming & rooms were clean and comfortable. Very quiet.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Carlin

We books a 2 bedroom for our stay. The room was spectacular ! The deep soaker tub was a nice surprise we booked our stay about 2 months out and for 199 a night you can’t beat this place . The only small downside is that the main pool areas which is huge and includes a lazy river, closes at sundown. But definitely a 5 star stay.

10/10

Exceptional

14 Dec 2025

George

Beautiful property with lots of activities…lazy river was a huge hit! Loved our room and the staff was extremely friendly and helpful! Will definitely be back!

10/10

Exceptional

13 Dec 2025

James

⭐️⭐️⭐️⭐️⭐️
We had an absolutely wonderful stay at Hyatt Coconut Cove in Bonita Springs. Upon arrival, we were warmly greeted by Sam at the front desk, which immediately set the tone for a fantastic visit. The property is beautiful, clean, and relaxing—exactly what you want for a Florida getaway. Everything from the rooms to the amenities was top-notch.

A special shoutout to Adonis at the bar—he was amazing! Friendly, attentive, and incredibly talented, he truly made our experience unforgettable. His great attitude and excellent service went above and beyond and added a personal touch that made our stay even better.

We can’t wait to come back and would highly recommend this Hyatt to anyone visiting the area!

Partner

10/10

Exceptional

12 Dec 2025

James

It was wonderful!!!

10/10

Exceptional

10 Dec 2025

Dennis

Room great clean, staff great.loved pool

Leisure Family

10/10

Exceptional

09 Dec 2025

Wendy Ann

Room was very clean and fresh! Staff was amazing and very courteous. Bar tender Adonis was outstanding! 5 stars!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Cindy

Property was very well kept and maintained. All of the staff very pleasant, friendly, helpful. We can’t wait to come back and bring the kids and grand kids.

Partner

10/10

Exceptional

07 Dec 2025

Karen

Room was amazing! View spectacular! Service the best!

8/10

Excellent

06 Dec 2025

Wanette

clean room Was offered a complimentary house clean but didn't show up. house phone to lobby wasn't picked up

view is outstanding and the rooms are spacious. Staff is exceptional.

Leisure Family

10/10

Exceptional

05 Dec 2025

David

The room was clean and the pool area is awesome.

Leisure Family

10/10

Exceptional

05 Dec 2025

Kevin

Great amenities and staff

Friends_and_family Family

10/10

Exceptional

04 Dec 2025

Mutessa

Very pleasant staff, helpful, property well maintained. Great vacation spot with activities for the whole family.

10/10

Exceptional

03 Dec 2025

David

Clean, modern and amenities were top notch. The pools, gym, saunas and entire facility was very relaxing. Definitely will visit again.

Leisure

6/10

Pleasant

02 Dec 2025

Kurt

Room and staff were great. Weird check in policy wouldn’t allow us to use our keys til next morning.

6/10

Pleasant

29 Nov 2025

Susan

Dont book studio for a couple. This is definitely for families

Leisure Partner

10/10

Exceptional

25 Nov 2025

Jossie

Clean room! Wonderful lazy river! Had such a great vacation there!

Leisure Family

10/10

Exceptional

23 Nov 2025

Lucia

Beautiful property. Service is incredible and always willing to help you promptly.
The lazy river is the best!!

10/10

Exceptional

22 Nov 2025

Holly

Excellent

Leisure Family

10/10

Exceptional

19 Nov 2025

Maria A.

Property was lovely. View of the golf course from the balcony was nice!

Leisure Family

10/10

Exceptional

18 Nov 2025

James Rhonda

I had an amazing stay at the Hyatt Coconut Cove in Bonita Springs. The property is beautiful, relaxing, and incredibly well maintained. The moment you arrive, you’re greeted with warm hospitality and a laid-back luxury vibe that makes you feel instantly at ease.

The suites are spacious, spotless, and thoughtfully designed, with everything you need for a comfortable stay. The pools and lazy river are absolutely stunning—perfect for both families and adults just looking to unwind. I also loved the private island beach access; it felt like a hidden paradise.

Every staff member I interacted with was friendly, attentive, and truly committed to making the experience top-notch. Whether it was recommendations, service requests, or just simple interactions, they made everything effortless.

If you’re looking for a peaceful, upscale escape with a tropical feel, Hyatt Coconut Cove is absolutely worth it. I can’t wait to come back

Business Family

10/10

Exceptional

15 Nov 2025

Wendy

The property was beautiful. The staff was friendly. The bed and pillows were amazing.

Business_and_leisure Self

8/10

Excellent

14 Nov 2025

Jolyn

Room was spacious and clean. Pool and lazy river were fantastic. Staff was very friendly and helpful. Only downsides were no restaurant/bar after 7pm and it was not easy to get back and forth to the other Hyatt to go to dinner.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Cheryl

Loved it all.

2/10

Poor

09 Nov 2025

luann

No one one at Check-In Area after 5 no one at property in case of emergency all u get is a recorded Voice which no one responds I thought about signing up that's why I paid extra night which was less expensive but Hyatt WOULDN'T HONER PRICE EVEN AFTER I SHOWED THEM ON MY PHONE

Business_and_leisure Self

10/10

Exceptional

09 Nov 2025

Victoria

Rooms were super nice. Pools were amazing, the guys at the restaurant on site were all amazing but needed more than 2 people working and we waited a little while just to order take out.All in all a great weekend getaway.

Leisure Family_with_children

4/10

Poor

09 Nov 2025

Bethany

For the price of the room (nearly $500 for a single night) I expected for it to at least be clean. The showers were moldy, every light switch had a thick layer of dust showing they hadn’t been cleaned and/or sanitized in a LONG time, furniture legs were broken, grout in the kitchen and entrance was black, dust and fingerprints on all surfaces, and the entire room had clearly been given a “landlord special” remodel. It was like a cheap motel in Orlando.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Nicholas

Absolutely wonderful experience.

Partner

8/10

Excellent

09 Nov 2025

Andy

great staff, nice rooms, quiet and pleasant get away

Leisure Family

2/10

Poor

09 Nov 2025

luann

No no and no no one on duty is emergency happens no one on desk at front desk had to pick from bag for towels and other request for Housekeeping never showed up Maintenance brought HUGE PLASTIC BAG WITH SOAP TOWELS COFFEE

10/10

Exceptional

09 Nov 2025

Jennifer

Quick, clear, and efficient directions from staff. The property is absolutely beautiful - picture perfect. I cannot wait to return.

Business_and_leisure Partner

10/10

Exceptional

08 Nov 2025

beth

The weight room was great. The landscaping was well kept and nice to look at. The worker at the Veranda was outstanding.

Partner

10/10

Exceptional

06 Nov 2025

Michael Shane

It made you feel like you were at home

Partner

10/10

Exceptional

06 Nov 2025

Michael Shane

Everything was just so amazing! We will definitely be coming back. Everyone was so accommodating and pleasant!

Partner

10/10

Exceptional

05 Nov 2025

Robert

Outstanding services especially from Adonis at the bar and grill who delivered services beyond expectations!

Partner

10/10

Exceptional

03 Nov 2025

susana

Amazing

8/10

Excellent

30 Oct 2025

Karin

I LOVED the lazy river. This is the reason we visited the property. The pools and amenities are very nice. The rooms were very clean and well stocked. The property is a bit dated but they are doing a good job with maintaining what appears to be an older property. I would give it 4.5 stars if that were an option.

Leisure Family

8/10

Excellent

28 Oct 2025

Dang

The pools and lazy river were great, but our studio room in building 3 has chlorine and mildew smell. The room is ok, but it is large. The bed is too soft.

Leisure Partner

10/10

Exceptional

27 Oct 2025

Christina

Beautiful….but too much construction going on around the area.

Leisure

10/10

Exceptional

26 Oct 2025

Michelle

Please update the shower heads.

This is our family’s go to place for our staycation for 9+ years when it was called Coconut Plantation. Hyatt Coconut Cove is well maintained and you can always see employees doing something around the property. The pools and common areas are clean. The front desk personnel are friendly and professional. In our recent stay, when we walked into our one bedroom villa, we were surprised nothing had changed in years. Even though there has been no updates to the villa, they are well maintained and clean. The only negative I can think of is the shower head. The shower head is terrible, there is no water pressure and the spray functions are worthless. If there is anything that needs a desperate update is the shower head.

I know the employees need to sell timeshares but we are locals and don’t need a timeshare within a one and half hour drive. I don’t want to be stopped on our way out and given the “sales talk” especially when they know we are local, have visited their location in the past and heard about their specials before.

My family and I will always recommend Hyatt Coconut Cove to anyone looking to stay in SW Florida. It will always be our first choice for a staycation.

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Barbara

Room was very clean. We had to request towels as we only had one set. We also had to request laundry soap. Staff was responsive. The paint on balcony was slightly peeled. The toilet paper holder was too small for the width of the brackets.
Otherwise everything was perfect!
Bar was nice, staff fun!

Partner

2/10

Poor

25 Oct 2025

Jesus

Property is good for some swimming but has a lot of bugs and bees that made the experience bad. Dining options at the resort are very limited and there is no shuttle to bring you to the nearby mall or Hyatt regency. Pools, restaurants and shop close early. Except for a small pool that is open until 11pm. WiFi is bad. TV did not work well (lag between image and sound). We spent most time off site. They have some work to do to become more entertaining like most resorts are.

Business_and_leisure Partner

8/10

Excellent

24 Oct 2025

Bruce

No communication about not having housekeeping services. Room very private. We loved the lazy river. Pool was great. Steam room didn't work.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Yadira

Very good

10/10

Exceptional

19 Oct 2025

Brian

The place is nice, and they had activities to entertain the guests at the pool. Room is spacious and well designed/decorated. The lazy river was nice, but they should have an employee there collecting the tubes that get stuck in the middle of the course. We waited a long time for some tubes just to see a bunch of them stuck at another part of the lazy river. Food was a disappointment. They only had a few options at the pool bar, but once the bar closes (and it closes early, I think at 6 or 7pm), you have no other option for food besides ordering from outside, or going out. Ice cream shop was closed when we went. I would recommend you bring some snacks/food. They are losing a big opportunity by not having a restaurant there. Overall, we liked it and will come back.

Friends_and_family Family

8/10

Excellent

19 Oct 2025

Elisa waldman and matthews

We got updated from a standard hotel room to a one bedroom. That was awesome. Happy with the price we paid and the room we stayed in. They kept telling us there was a good bag awaiting us. On our last day we were in a hurry as we came to be with a family member in ill health and were rushing. We went by to drop off our towel card and pick up our goody bag. We weren’t given a goody bag, instead we were given the hard sell on coming back for 3 nights for a good deal to listen to a 90-minute presentation. We had no time to discuss, but were pushed to continue the conversation for several minutes before I had to apologize and just leave. I have no problem with a facility trying to sell a time share etc, but if you say I have a goody bag, then it should be given. And if I say I don’t have time to discuss, don’t push. We did not have any time to see the pool or anything while there as all our free time was spent with family. The place looked amazing. There’s a lot of construction coming into the complex, which wasn’t a big deal to us. Overall, would stay again. Just stop with the hard sell when someone isn’t available.

10/10

Exceptional

17 Oct 2025

Sheila

Excellent Long Weekend Stay

Room was clean and comfortable. Staff was friendly and helpful. Adonis and Anthony were great bartenders

Partner

10/10

Exceptional

14 Oct 2025

Anibal Acevedo

From check in to check out to it was real nice and easy please the room was a wonderful size for our stay will recommend to others.

10/10

Exceptional

14 Oct 2025

Annamarie

great trip and great stay

Leisure Partner

8/10

Excellent

13 Oct 2025

Claudia

Front desk was not much of help. My room was ready late (after 4pm). When I arrive the floor of the room was all wet. After 10 minutes the cleaning person enter the room without knocking thinking that the room was still empty. She was so sweet and was not her fault that the front desk did mentioned that we were checking in already. Also on the day that we were leaving someone try to open our door around 7:30 am. Lucky that we were if the lock on. The stay was good but could be better.

Leisure Family

6/10

Pleasant

13 Oct 2025

Patricia

Front desk weee not friendly at all not helpful . Had to ask about everything

Leisure Family

10/10

Exceptional

12 Oct 2025

EDUARDO

Mejorar la comunicación de teléfono e Internet. Ambas son muy pobres.