Name: Holiday Inn Express Little Rock-Airport
Address: 3121 Bankhead Dr, Little Rock, 72206, US

6/10

Pleasant

21 Jun 2026

Emily

Hotel was okay. Room smelled old. Was told to park in back of hotel because we were towing a trailer, then told the doors didn't work and would have to walk around to side. Adequate for an overnight traveler.

Family

2/10

Poor

21 Jun 2026

Edith

The hotel was very outdated. The pictures on the website are not accurate. The minute I drove up, I wanted to leave. From the parking lot to the lobby, the rooms, the pool area, the breakfast… nothing was acceptable for the price. This was a Motel 6 experience. Extremely below my expectations.

Family_with_children

8/10

Excellent

20 Jun 2026

Mary

Our room was comfortable. The front desk woman who checked us in was very welcoming, friendly and helpful. The breakfast lady was also a pleasure to talk to. The hotel seems to be a little older, but it was fine for a one night stay while passing through town. The hotel is very near the airport, but we were driving, so we didn’t need the shuttle. Breakfast had the typical HIX food, but the pancake machine was broken.

Friends_and_family Family

8/10

Excellent

17 Jun 2026

David

The check in staff were extremely friendly and helpful. This hotel has seen better days but that is not unexpected. We got what we paid for. When we got to our room, the door was propped open, as was the room next door. It had been cleaned, so don’t know what was up there. The door of the room next door was still open when we left the next morning.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Jacqueline

Holiday Inn Express is usually my go to place to stay for traveling. The staff are always friendly and accommodating. Unfortunately, I didn’t get to enjoy the breakfast this time because I had an early flight.

Self

10/10

Exceptional

25 May 2026

JUERGEN

Great

Self

4/10

Poor

21 May 2026

Troy

Breakfast staff was the best part of my stay.
Some Fire exits were locked and screwed shut. Black mold in the bathroom. Inroom coffee maker didn't work but seems trivial with the other items that were prevalent.

Self

4/10

Poor

17 May 2026

Edmund

It's been about 6 years since last stay here, much has changed, looks to ran by different folks without much care for property maintenance or service. To start, room 113 had a door with worn hinges, dragged against upper door frame and deadbolt wouldn't lock due to sagging door. Shower curtain torn and uneven, drain plug removed and laying on tub, light fixture damaged. Parking lot in disrepair as well. Had room key problems making me go back to front desk, cleaning staff unableto understand Englishwhen i requestedtheir help. Desk staff not very concerned when reporting the inoperable door lock as I checked out. Noticed that hotel was low on guests as I pulled out earlier Sunday morning, but neighboring hotel was full. I've stayed here maybe 4 times before years ago, seems like new owners don't care about their property.

Partner

8/10

Excellent

15 May 2026

Tina

The free breakfast was worth the cost, sadly.

The room was clean but the common areas are in desperate need of deep cleaning. Stained carpets, dirty walls were everywhere in the room corridors.

Self

6/10

Pleasant

06 May 2026

Mary

Don’t use the coffee maker. It will explode coffee grinds and water everywhere and IF you try and clean it up with a towel, they will charge you $50 for a white towel that they already repeatedly bleach when cleaning for the next guests. I’m not exaggerating here. My mom and I stayed in a room, which was clean and spacious. I will give them that. However, with it being two queen beds, they only had towels for one use for two people. That’s fine, so we had to ask for another set because we were there longer than two nights. That’s fine. With breakfast, be prepared to justify which room you’re in. I guess they get frequent breakfast crashers?
I’m still trying to get my $50 back for a mess that wasn’t our fault.

Friends_and_family Family

4/10

Poor

06 May 2026

Patti

Supposed to be free shuttle. Called to let them know we arrived. What i could understand he said we didnt have reservation at the Inn and hung up. Called back said to ho to a spot but would cost $8.00 per person. Waited for 30 min for shuttle and finally found out they were using a company instead. In the morning tried again shuttle gad 1 person going but was upset we didnt book ahead but they were going anyway.

Family

4/10

Poor

04 May 2026

Melvin

The hotel was very outdated. We were very tired from traveling and there was nothing to do in the area around the hotel so we were going to rely on the television for evening entertainment. The remote showed that they had Netflix and Prime but they had neither and the guide button did not work so you had to go channel by channel to see what was on and you didn’t know what you were watching. We had to go next-door to the Wyndham for dinner and I went down to look at the breakfast in the morning and it was very unappetizing so I ate a banana that we had bought the day before and my wife ate a danish that we had bought the day before. All in all a total waste of money.

Partner

6/10

Pleasant

25 Apr 2026

Donise

Had to wait on towels and the tissue box only had one tissue. We felt the bathroom floor should have been cleaner.

Partner

6/10

Pleasant

24 Apr 2026

Tim

The hotel property was clean other than a pothole in the middle of the driveway entrance. Ice machine on the first floor was on the far side of the hotel and inconvenient. The front desk staff gentleman was unwilling and lazy to take an empty box that I requested to have thrown away since the trash cans outside were too small for it to fit in. Told me to go back to my room and leave it there when I was on my way out. for business. Does he know he is in the \"hospitality\" industry? I guess there's no hospitality at the Holiday Inns. He was also rude when I simply asked kindly IF they happen to have a corkscrew. I don't plan on returning to this hotel again. It's the management that needs to be trained better. Why give your customers attitude???

Self

10/10

Exceptional

18 Apr 2026

Brad

Clean hotel very helpful staff excellent breakfast

Friends_and_family Family

8/10

Excellent

09 Apr 2026

Michelle

Pictures were better than actual room

Friends_and_family Family

8/10

Excellent

05 Apr 2026

Kirsti

This hotel is not busy and easy to find. It’s a little pricey for what you get, but we did enjoy our visit.

Family

4/10

Poor

30 Mar 2026

James

Electrical outlets did not work, unable to charge my phone. General condition is
run down.

Family_with_children

4/10

Poor

19 Mar 2026

Shitij

Staff could not complete a simple request as providing the towels in the room, despite couple of reminders. The booking was for three individuals and the room was not set up for three. The shower was blocked resulting in a poor experience overall. Called the front desk regarding the shower drainage clogging, but there was no resolution. The fitness center was not operational.

8/10

Excellent

17 Mar 2026

Angela

Close to airport. A great choice if you have an early flight

Partner

10/10

Exceptional

17 Mar 2026

Lee

Love everything about this property.

Family

4/10

Poor

01 Mar 2026

Jean

Could not get the air conditioner to shut down. Hotel staff said he would come look and did not show up. Called 5 times but no answer.

10/10

Exceptional

03 Feb 2026

Rodney

Friendly staff, nice room, close proximity to LIT. Had some breakfast before The airline feed me pretzels!

2/10

Poor

22 Jan 2026

John

The wall thermostat was falling of the wall and shower curtain rod was broken

Leisure Self

10/10

Exceptional

21 Jan 2026

terri

Staff was excellent. Especially our shuttle to the airport. Was taking an early flight, breakfast was ready to serve and shuttle was ready to take us.

Leisure Partner

10/10

Exceptional

04 Jan 2026

Angela

Property clean

4/10

Poor

11 Dec 2025

Amber

The front desk clerk was terrible. I inquired as to whether or not a package was delivered for me. At first, he denied that it was delivered. After I showed him the delivery picture, then he stated that it was delivered but locked away in an office that he didn’t have access to. I informed him that I had an early flight and asked if the office would be opened in time. He started screaming that he did not receive the package and the office wouldn’t be opened until 8am the next morning. I simply stated that the protocol needed to change. I have never been to a hotel where I had items and it was such a big issue. I have done this a number of times and the clerk would simply go to the holding room and retrieve the items. Even if there is a fee for the service. There was no need for his outburst.

Leisure Self

2/10

Poor

06 Dec 2025

Brenda

The rooms are disgusting! We had to change rooms because the first one had a strong stench of poop, we get in the other room the central air/heat didn't work it was a suite w/2 seperate rooms, the heat only worked from a wall unit in the bedroom and the living area was ice cold, the pull out bed which we needed had poop stains on it so it wasn't useable. No ventilation in the bathroom, the vents
/fan didn't work, we were scared the fire alarm was gonna go off from the heat of the shower, we had to shower woth the door open! If we weren't so exhausted we would've left and got a different hotel but we had a very early flight and just gave up. This place is a literal poop hole. Not maintained and stinks! It's definitely no 3 star as stated!

Business_and_leisure Family

8/10

Excellent

27 Nov 2025

Gary

Good clean room

Self

6/10

Pleasant

11 Nov 2025

Dianne

Breakfast was great Vanessa was very polite. Room was dirty carpet was stained along with curtains stained. Staff was fine it was just the room cleanliness that made it a bad experience.

Business Self

10/10

Exceptional

29 Sep 2025

Kimberly D

Very helpful and accommodating staff!

Leisure Family

10/10

Exceptional

23 Sep 2025

David

No ice machines working. Unable to get ice.

Leisure Self

8/10

Excellent

21 Sep 2025

Richard

Room was nice and bed quite comfortable. However the rug was quite stained and curtain was drooping as not hung at the edge. Concrete side walk to the restaurant from HI Express was in bad shape and railings even worse. Front desk help weren’t exactly welcoming but got the job done. The Inn is old and in need a little TLC. However location and price were good and a selling point.

10/10

Exceptional

14 Sep 2025

Carolyn

Always stay here when flying out of LR.

10/10

Exceptional

07 Sep 2025

Mike

Great for nights before or after flights

Business_and_leisure Self

8/10

Excellent

04 Sep 2025

Cesar

I did NOT like the fact that they require $50.00 deposit for incidentals and they DO NOT give it back, I am still waiting for my reimbursement…

Leisure Family

10/10

Exceptional

25 Aug 2025

Mark

Everything was excellent except the noise from the interstate. But once I fell asleep, it never bothered me at all!

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Randy

This place looks like it has seen better days. The room was fine. It was clean and well put together. The pool was nasty. The fitness room was closed. It appears there was amenities at one time that no longer exist. The breakfast was good enough. The lady who managed the breakfast was very helpful and polite. There is a place in the main hotel up the hill to get drinks and food. Overall it was a good room to stay in for the price

Self

6/10

Pleasant

04 Aug 2025

Patricia

Didn’t like the service about cleaning the rooms

Business Partner

4/10

Poor

29 Jul 2025

Jeremy

The room I was in had a hint of cigarette smell, and it's also possible there was at one point German roaches, because I could smell them. Them. However, it is also possible that what I smelled was German roach bait. I used to work for orkin, so I recognize the smell. It would be prudent for staff to check room 167.

Leisure Self

8/10

Excellent

15 Jul 2025

Bob

The room was clean, and the AC worked. The staff was friendly. The breakfast lady was very strict about breakfast not opening till 6:30 although everything was set up. The drain in the bathtub was very slow to drain so you ended up standing in ankle deep water.

Business Partner

10/10

Exceptional

12 Jul 2025

Ester

Property manager was very nice. The breakfast bar was great and Vanessa is so sweet and helpful. Beds were comfortable and clean. Indoor pool was nice but water was cold but when we mentioned it to the manager he immediately went to try and adjust it.

Business_and_leisure Family_with_children

2/10

Poor

22 Jun 2025

Christian

AC didn’t work in our room. Front desk lady was soooo not helpful on anything.

2/10

Poor

22 Jun 2025

Diana

Stay at your own risk. Please read.

We had issues with check in, being told we didn't have a reservation. Then said our card had fail multiple times in the previous days as payment. Not true as nothing was wrong with the card. Finally checked us in saying they found what had happened and that wasn't our card. Got our room key and left for festival, upon returning to hotel my son opened our room to find a man half asleep in bed. We were then given another room which was comfortable but had a tile falling off at bathtub that looked like black mold behind it. Saturday we got up asked for no maid service except towels so we could shower after a music festival in 90°+ temps. Upon returning from festival we had no towels, we were told they didn't have towels it would be 8 am to get towels. Went down for towels at 8 am still no towels and was told it would be an hour. Decided to call Holiday Inn directly to get resolution for problems at property was given a claim number and customer service rep called hotel against my wishes ( i asked her to wait until we showered and were checking out) upon returning to lobby i was yelled at by owner/manager (whatever his position) because he was angry we reported the ridiculous service received here. He told we couldn't evshower we were to leave immediately or he was calling the police. He said he would refund our stay and when leaving and asked for the receipt showing reimbursement he refused and said he wasn't refunding anything. Said they did nothing wrong.

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

Kevin

Close to the airport

Leisure Self

10/10

Exceptional

13 Jun 2025

Karen

Friendly and efficient front desk employee.

Leisure Partner

10/10

Exceptional

10 Jun 2025

Janis

Property was very clean and quiet. Good breakfast. Excellent value. Property right off interstate highway so no real scenery and parking beside room a little cramped however area was clean with very quick access to airport which was important to us

Leisure

8/10

Excellent

08 Jun 2025

Apryl

Clean room. Quiet.

Leisure

2/10

Poor

31 May 2025

Kelsey

The guy at the front desk is friendly and tries to fix the problem. However, our first room smelled like body odor, mildew, and mold. Then we get switched to another room and absolutely none of the outlets work whatsoever. We even looked for a switch that might control the outlets. Also, the website states that the pool is open when it is unfortunately closed.

Leisure Family_with_children

8/10

Excellent

30 May 2025

James

Close to airport

Leisure Partner

8/10

Excellent

30 May 2025

marilyn

Very comfortable bed and pillows.Great breakfast. It was hard to get a good sleep because other patrons would slam their doors. Not the fault of the hotel though.

Friends_and_family Family

6/10

Pleasant

28 May 2025

Miho

Staff was friendly but did not give me some important information, causing me a good deal of stress, and also had a very heavy accent causing our communication extremely frustrating.

Business

4/10

Poor

15 May 2025

Elizabeth

The building was poorly maintained and the shuttle from the airport was expensive. The pool was very dirty and the parking lot in disrepair. There were clearly short staffing issues. It is a budget hotel, and ultimately there was what we needed: a clean bed, a working shower, and a parking spot for our rental car. In addition, the location made it very easy to go to and from town (I recommend back roads instead of the highway). In addition, there is a Waffle House across the street. The service was great, and for the price was great for the quality of food.

Leisure Family

2/10

Poor

09 May 2025

Miranda

DO NOT STAY!

DO NOT STAY!
If I can save people from staying here at The Holiday Inn Express IHG near the airport from getting Bed Bugs I am going to do just that. That was my experience staying at this hotel and I tried to express the severity of my bites after I notice them the next morning and the hotel manager refused to speak to me after several attempts in trying to contact him to discuss the situation. We only communicated through email and after expressing to him of the bed bug I found after I was bit severely, he tried saying that myself and my two boys had trashed the rooms and when I say rooms, yes we stayed and got moved to another room, which I was on edge all night, but for not being familiar with the area, and having to get up for a tournament I had felt I had no choice but to move to another room, after leaving and emailing the manager about my stay, the manager then emailed me saying that they were considering tacking on a cleaning fee because they said both rooms we were in the one we were in the first night where I found the bug and the room we got moved to. The manager just didn’t want to compensate me whatsoever and so he tried to say that we had trashed both rooms. It was a ordeal trying to get some compensation for my troubles. Never have I had to experience anything like this. So, again if I can save anyone especially families from staying here.

2/10

Poor

07 May 2025

Laura

The cleanliness of the room was very poor. The floors were not vacuumed. The pool was murky and icy. The breakfast was poor as well. Staff yelled at people eating that they had to leave at 9:30 on the dot. This was literally yelled at everyone an hour before. Additionally, the eggs were very watery and had hair in them. The next day, the eggs were served in a red bucket. No, I did not eat them. The front staff did not pick up their phone, so a shuttle could not come to the airport. We ended up getting a rental. The poorest service and condition I have ever encountered. This makes me never want to stay at a holiday inn of any sort.

Business Family_with_children

8/10

Excellent

06 May 2025

Irwin

Breakfast was good and Ms. Vanessa was a great host. Friendly and knows how to prepare Sausage. She made a busy morning better.

Leisure Family

10/10

Exceptional

03 May 2025

Tammy

Traveling

Stayed two days here and it was a very pleasant experience. Will put this hotel on my list !

Business

10/10

Exceptional

12 Apr 2025

Mary

It was an amazing experience…the lady who does breakfast, she is such a sweetheart

Friends_and_family Friends

8/10

Excellent

11 Apr 2025

Bryce

The hotel itself is okay at best. For the price I expected a little nicer. There are very limited food options right next to the hotel besides a bar and a waffle house. My room was ok, but another guest was talking to staff about there room being covered in blood. When I checked in, I had 2 dogs, and i advised the desk clerk. When i advised him I asked about $25 for the pet fee and the clerk stated it was $35, but for me he would do $25. I thought this was very strange seeing as online it says $25 and the clerk made it seem shady. A different clerk, however did help with finding paper to print something, so that was positive. The parking lot was very well lit, but no cameras. The parking lot was also having some work done so was very bumpy. When checking out I got another random $50 charge that Im waiting to see what it turns out to be, but should never have happened. Overall, i give the hotel a 3 out of 5. Again, for the price it was a decent hotel that was a place to sleep for 8 hrs and leave. I would not want to spend multiple days here, but for someone traveling it is a hotel that isnt bug infested and has cold A/C woth good beds.

Leisure Pet

4/10

Poor

09 Apr 2025

Pauletta

The room was clean and comfortable. High rating for that, but room key did not open the doors near our room. So we had to keep going to the front entrance. No one working at the front desk when we needed help or even towels we had to wait and wait and finally call and then someone would come.

Business_and_leisure Family

2/10

Poor

02 Apr 2025

Alex

No AC, unhelpful service

We arrived late (about 2am) for a room to crash overnight on a long drive. I booked a room for 2 beds for a colleague and myself, and after a long check in process, the room only had 1 bed. I had to argue with the front desk concierge that the room assigned to us only had 1 bed, so he finally put us in a different room with 2 beds like I had booked. At this point, the AC would not work - I went back to the front desk to explain, but they assured me that the AC would eventually turn on. It did not. I will make a point to never book at this hotel in the future.

Business

2/10

Poor

31 Mar 2025

Sean

AVOID

Rude staff, homeless all around on property, dirty rooms, half the hotel was under remodel, smells of sewer and mold, shall i continue? DON'T STAY HERE.

Friends_and_family Family

4/10

Poor

27 Mar 2025

JUERGEN

Phone didnt work, wifi password was not available,

2/10

Poor

14 Mar 2025

Jeri

I have stayed at this property a couple of years ago and it was acceptable. This stay however was awful. The facility smelled of mildew and once checked into the room I began to inspect the bed as I do at all hotels. ON TOP of the white bedspread was a BED BUG crawling. I could only imagine what was underneath the bed. I left the hotel and of course they refused a refund.

Business Friends

10/10

Exceptional

04 Mar 2025

Deborah

clean, nice staff, and easy to get to.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Chrystal

Vanessa, the breakfast bar attendant was very helpful.

Leisure

2/10

Poor

19 Feb 2025

Kathy

They canceled my reservation last minute said they were overbooked but really just wanted to price gauge cause when i called the reservation desk directly they had rooms, but for alot more money

2/10

Poor

19 Feb 2025

Steven

We reserved a room weeks prior to overnight after arriving at the airport, to be picked up the next day for the ride home. I called the hotel for an airport shuttle when we arrived but was told my reservation had been canceled by a \"third party\". Travelocity still had my reservation so it's obvious the third party was their office. And since bad weather caused cancelation of flights and with all nearby hotels filling up fast they could get a much higher rate for the same room. So a reservation with a credit card on file but not yet charged is no guarantee that the hotel will actually honor it. This is the second time in a month that this has happened. Users beware.

8/10

Excellent

14 Feb 2025

Gerald

It was a good stay. QUiet and not many people there.

Self

4/10

Poor

09 Feb 2025

Richard

We specifically chose this hotel close to the airport so my could get good sleep before flying 27 hours. It turns out our room was next to the freeway and it kept us awake all night. She got 3 hours sleep. Would have better for us to sleep at home and get up early to drive to the airport. (.If you book this hotel make sure you stay on the far side of the freeway.)

The breakfast was great, room and facility was clean. Some of the gym equipment was not functional.

Leisure Partner

10/10

Exceptional

21 Jan 2025

Cindy

I didn’t like it because they held me up from checking in

Business Self

2/10

Poor

05 Jan 2025

Triston

Food

10/10

Exceptional

03 Jan 2025

Martina

I liked the open breakfast area

Business

8/10

Excellent

02 Jan 2025

Verified traveler

Shuttle

They used to have a free shuttle to the airport which is less than 5 minutes away and now they have another shuttle that charges $8.

Friends_and_family Family

8/10

Excellent

02 Jan 2025

zhu

It is very easy to go to the airport

4/10

Poor

26 Dec 2024

Verified traveler

When we arrived we were told that the TV service was out, so we couldn’t watch TV all night.
When we got to the room, the heat was off and the room was 55 degrees. It was freezing and it took all night for the room to warm up.

Friends_and_family Family

6/10

Pleasant

23 Dec 2024

Thien

I shopped around many of the hotels near the airport. I generally far Holiday Inn Express from my previous good experience with them and their affordability. I called this Hotel specifically and asked if they had a free shuttle (many of the hotels close also offer free shuttle to and from airport), and they said YES. Upon arrival I learned that there was a $8 fee through a 3rd party shuttle service (not a lot of money, but annoying after being told it was free), had I known I would have chosen another hotel (liars!); the towels are very low quality, the kind you would get at the lowest tier hotels (certainly not a chain like Holiday Inn Express); all to say I would not stay at this hotel when similar priced hotels are next door.

Business Self

8/10

Excellent

04 Dec 2024

Eric

Only knock is that they didn't have TVs working. Otherwise all was good!

Leisure Self

10/10

Exceptional

30 Nov 2024

Kevin

Great location with proximity to the airport. Staff is very accommodating.

Leisure Self

8/10

Excellent

20 Nov 2024

Evert

Iets a nice place to stay

10/10

Exceptional

13 Nov 2024

Cindy

It was great

Business Self

2/10

Poor

08 Nov 2024

Pamela

The new owners of this property are very rude and hospitable and cheap as you know what we were told there was complementary drinks I looked everywhere and I was told to go to the little alcove where they had a refrigerator full of different cans of soda and water and everything else no price tags no nothing on it twice got this little itty, bitty tiny can of soda one for me. One for my mom didn’t see anybody so I said walking back to my room and she’s like what are you doing? Are you stealing soda said no and she’s why I’m gonna charge you 350 for that each one so I gave her the one I didn’t open it said no you have this one back and the worst we had to take the shuttle to the airport we went out there at the time they asked us to. We waited and waited and waited and waited in. The truck just sat there and we said we need to go so we can get to the airport, which luckily is only a five minute drive finally went. This is the owner didn’t help us with the suitcases. Here’s my mother 86 needs help getting up and down, especially if you have climbing a van no help at all then we got out and at the airport no help with the luggage again and then he had the nerve to ask for a tip while pretty much told him where he could take it .
The only thing we did like about our stay was the very, very nice and helpful woman at the front desk afternoon so I am EVERY ONE DONOT STAY HEAR

Leisure Family

2/10

Poor

03 Nov 2024

Barry

If you like hearing the highway all night and bright lights coming in your room all night cause there’s no blinds this is the hotel for you!

Business Self

8/10

Excellent

24 Oct 2024

Gina

It was conveniently located near many dining options.

Leisure

4/10

Poor

23 Oct 2024

William

Hotel shuttle is undepenable

Business

6/10

Pleasant

12 Oct 2024

Cathy

Basic

Very, very basic hotel. Only saving grace was closeness to the airport.

Partner

6/10

Pleasant

10 Oct 2024

Michael

Dirty and stained carpets throughout. Stained furniture in room. Clogged drain in bathroom. Parking lot and renovations/repairs shoddy looking.

I expected better property conditions from an IHG property and that’s why I had chosen it and decided to pay the extra but was disappointed.

2/10

Poor

08 Oct 2024

Mykle

Blood stain streaks in the bed. Staff struggled to meet our needs, ended up charging our group for an extra room.

Business

8/10

Excellent

03 Oct 2024

Tracy

The worst Holiday Inn Express I've stayed In

Room smelled of mildew - Check AC units for mold.
Ceilings very low in hallways and rooms (I'm only 5ft tall)
Front desk staff not friendly, no greeting, seemed inconvenienced by us.
Bathroom sink not draining well, Toilet seat smaller than bowl which was uncomfortable and odd looking.
Breakfast lady was AWESOME and super nice!

Friends_and_family Family

8/10

Excellent

15 Sep 2024

Diane

Outside area was rather unkept. Broken glass, cigerette butts, dirty towels. Floor in foyer was wet and dirty.

Business Pet

6/10

Pleasant

02 Sep 2024

Nancy

Double charged a poor maintenance

They told me my hotel.com charge did not go through and asked me to sign for payment. Next day I noticed I was double charged. Also the air filter was hanging loose out of the ceiling, doors were difficult to close and lock. Hotel not in good repair.

Self

10/10

Exceptional

31 Aug 2024

Javier

Good

6/10

Pleasant

19 Aug 2024

Michelle

The area around the hotel was littered and unkept. The room itself was clean but desperately in need of minor repairs (paint, grout, toilet was broken).

Leisure Family

6/10

Pleasant

18 Aug 2024

William

The desk clerk waa very nice. However, the room i stayed in had two entrances (one from each hallway). The door to the back hall made me feel unsafe since I solo. I put my suitcase in front of it but still did not sleep good. The carpets were nit clean. This Holiday Inn is in need of a big overhaul!
I had an early flight and breakfast was not open. It woukd have been nice to have a bagged breakfast given at checkout.

Leisure Self

8/10

Excellent

02 Aug 2024

William

Good value

8/10

Excellent

29 Jul 2024

Diane

Air was not working so given another room. Vanessa at breakfast is fantastic at her job. Effecient and friendly. A Gem. Metal extension on bed frame was sticking out and caught my leg causing injury and cut my leg.

Leisure Pet

8/10

Excellent

11 Jul 2024

Carol

Clean, quiet for the most part, easy pool access, easy check-in. Employees were very nice and helpful, but one was hard to understand at check-in. Overall, we would stay here again. Pleasant stay.

Leisure Family

8/10

Excellent

06 Jul 2024

Stacie

The hotel was great for a quick stop. It was cloae to everything we needed. The breakfast was excellent and the room was very clean and comfortable.

Leisure Family

6/10

Pleasant

28 Jun 2024

Sherry

The hotel was ok. My complaint is that the a/c unit made loud clicking noises.