Name: Sherwood Exclusive Kemer
Address: Cumhuriyet mahallesi.Ahu Ünal Aysal, 37, Goynuk-kemer / Antalya, 07994, TR

Sherwood Exclusive Kemer

Antalya · Turkey

Cumhuriyet mahallesi.Ahu Ünal Aysal, 37View location

50 reviews shown

8/10

Excellent

31 May 2026

Hatice

Good kitchen

Family

10/10

Exceptional

22 Oct 2025

Natalia Vilenovna

Lovely hotel, we enjoyed it and would like to come

10/10

Exceptional

21 Sep 2025

Araz

This was my second visit with the family and will not be last.
Sherwood is perfect as usual.
Thanks to all the staff making this place a wonderful area to the family holidays.

Leisure Family

4/10

Poor

12 Jul 2025

Ercan

This property is at a very good location with a nice beach and several clean pools. Personnel is fine. The property is also clean overall.

However, its main restaurant was invaded by flies during our stay. It was not possible to enjoy the food, especially the dessert which was always covered by several flies. This indicates an insensitive management to sanitation.

Leisure Family

10/10

Exceptional

06 Jul 2025

Fatih

It was good especially for kids

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Ahmet

Everything was amazing.
Having an uncomfortable stomachache after every meal was unpleasant. I expected the food to be better. I hope this can be improved. If so, everything would be perfect. Thanks a lot for everything.

Leisure Family_with_children

10/10

Exceptional

15 Jun 2025

Gökhan

Gerçekten paranızın hakkını alıyorsunuz çok düzgün bir yer yiyecekler yabancı alkollü içecekler çok iyi

Friends

10/10

Exceptional

10 May 2025

tutku

if you are looking for a place for your kids, stop looking. This is the place...

Family

8/10

Excellent

17 Oct 2024

Paul

Great holiday destination and fab services

Excellent hotel with very friendly staff, great facilities and very fresh and lovely food. Only issue I would say it cleaners need to be better they tidied rather than cleaned. Luchia on guest relations was amazing lady and best customer service person ever dealt with. She helped sort maintenance issue that without her wouldn’t have got sorted so quickly and she’s very firmed it n sweet!!

Friends_and_family Family

8/10

Excellent

10 Sep 2024

Sait

Staff

Leisure

8/10

Excellent

09 Sep 2024

Muratcan

I don’t recommend for couples or fellow travelers. For families with kids it’s ideal

Partner

6/10

Pleasant

29 Aug 2024

Souraya

Nice facility however, staff are not polite and the restaurant and rooms are not clean. Food was very average and bed not confortable. Pools, garden and kids club are very nice.

Leisure Family_with_children

8/10

Excellent

28 Aug 2024

DEAN

Overall a fantastic place. However, most rooms have something wrong. My sink was away from the wall and the patio doors were broken. They are going to need to spend some money in the coming years on all the rooms which all seem similar,!with similar problems.

Friends_and_family Family

6/10

Pleasant

25 Aug 2024

Pascale

The hotel location and stay is excellent, but the food is terrible, and the room isn’t very clean.

Leisure Partner

4/10

Poor

21 Aug 2024

Verified traveler

Very disappointing

Overall very disappointing. Was not expecting a quality matching with the top tier or second tier hotels in the same area / same concept but a decent quality was expected. Lack of management and supervision for any areas ruining the experience and same brings a problem overall hygiene as managing common areas for too many guests requires extra care, everyone in the group got sick with stomach bug. Staff are unprofessional and not trained at all for their duties as well as seen unhappy/ not motivated. They are not aware about customer expectations and satisfaction and some of them are really aggressive. Rooms are lacking attention with missing items and lack of maintenance. For example air conditioner was making huge noise due to not maintained properly with a very dirty filter ( see the photos). Luckily only stayed 4 days. Only good point is the layout of the hotel as they allocated pools in between living quarters. Surely deleting this hotel and any of their group from our list.

Friends_and_family Family

8/10

Excellent

16 Aug 2024

Margarita

Upon arriving to the resort we were given a room with a broken airconditioner, when addressing the issue we had to wait almost 6 hours until we were given another room, the second room we were given had no hot water so the checkin wasn't until 11 pm. Spend over 10 hours until settled in our roo. That also had some broken hardware all over the room.
Staff was not very friendly, anything we would order at restaurants or buffet we had to wait for a long time sometimes they would just forget and never bring it. Its definitely not a 5 star resort i would give it a solid 3 1/5 starts.

8/10

Excellent

31 Jul 2024

Zihni

Genel olarak güzel ama lezzetli bir yemek bulamadık maalesef, gözleme dışında.

Leisure Family_with_children

6/10

Pleasant

30 Jul 2024

Julian

It's definitely not 5 star. Tired in a lot of areas. Staff are not friendly. Our room was overlooking a water park for
The hotel next door. So not nice to look at and loud every single night til midnight. Our room was not cleaned every day and did not restock the fridge every day. We had a good time despite this but this is NOT a 5 star resort.

Leisure Family

6/10

Pleasant

29 Jul 2024

Yilmaz

The hotel had many problems. The waiters argued a lot and nothing we asked for came on time.

Leisure Family

8/10

Excellent

01 Jul 2024

Vitalii

I had a nice stay

Leisure Self

6/10

Pleasant

16 Jun 2024

Andrey

This hotel has all conditions to be top class. Fantastic location, beautiful architecture and park, thrilling water slides. The see is great around Kemer and the beach is fine, although with stones. However, some areas need considerable improvements (on the positive side, guest service is very attentive to client feedback and certain improvements were noted during our stay): 1 Sunbeds on the beach. At the beginning there were simply not enough. After a few days the put of additional sunbeds, without umbrellas though. Still, there was no beach staff, other than the ones giving towels. People reserved sun-beds with whatever they had, did not show up for half of the day, and the staff did not care. 2. Main restaurant. On the first days, I had the impression that most of the staff simply did not know what to do. Everyone was busy but it was very hard to get anyone to clean the table, bring drinks etc. Cleaning was weakest point. A couple of times I was the first to come for lunch, I tried at least five tables and they all looked as if someone had sitten there before. 3 Poor information. Key holder had QR code with a link, but in my view info was not sufficient and user friendly.
Overall, we are rather positive for the price paid. We had to nice adjacent Laguna Superior rooms for the family of five. I recommend these rooms on the ground floor with a terrace and direct access to the swimming pool.

Leisure Family_with_children

4/10

Poor

09 Oct 2023

OLGA

this hotel is definitely bot 5 star

Leisure Family_with_children

10/10

Exceptional

11 Aug 2023

Murshid

Great place for kids

Leisure Family

8/10

Excellent

09 Aug 2023

Ali

Location, Beach and mountains behind are surreal. Rooms in general are good even the ones without sea or pool view. Food is good but could be better, I think less options and better quality is better. Family rooms with sofa is much bigger than double or twin rooms. If a cool room is important to you make sure the AC is cool enough before accepting the room. This is a family with children resort so expect a bit of noise. I like late checkout because they let you extend and pay per hour- win win. Check the Wi-Fi signal in your room before accepting the room. Some room have poor Wi-Fi signal.

Leisure Family

10/10

Exceptional

01 Nov 2022

Burak

Great

Leisure Partner

8/10

Excellent

14 Jul 2021

Verified traveler

The variety of activities for children is very good. There was a large choice of food but there was more focus on presentation and quantity rather than the quality of the food. The pools were clean and it is a very comfortable hotel. The staff were friendly and helpful.

Leisure Family

8/10

Excellent

25 Apr 2019

Verified traveler

At first this deluxe didn't be deluxe( Room was big but air-condition didn't work, was two small beds (hotel promised 1 very big and 1 small beds), very noisy if you have noisy neigbourhoods (you can hear all music, TV etc from their number), territory was big but didn't cozy. Only grass) Good thing - aquapark, it really can give this hotel + 1*

Leisure Self

6/10

Pleasant

06 Jul 2017

Verified traveler

Location is nice but service needs improvements

In general holel location and pools are very good. But, SegAways that are rented by hotel are disturbing. SegAway riders use pedestrian road in the middle of the gardens which must be just for walkers.
Food especially with meat are limited in the restaurant, need to be hurry !

Family

4/10

Poor

02 Jul 2016

Sealover

If you find another hotel around, go there...

Me and my wife planned to make a 3-days vacation and start searching. Kemer, Göynük, Olimpos, Çıralı... this area has very good nature and a beautiful sea, we know that. At least we decided to book this hotel, it seemed that price/quality balance is good. But unfortunately it is not.
First, beach and sea is not bad but it is rocky. But both are clean. Pools are clean as well.
Rooms are comfortable. If you have a chance, book first floor. Some of them has access to pools.
Meals are very tasteless. There is not enough variety. You can find same thing in every meal even in breakfast! If you can find someone when you are eating, there is a possibility that you can have it at the end of your meal. Otherwise no chance, nobody asks nothing. Animations are very amateur.
The worst thing about hotel is their price policy. I decided to extend my vacation when I arrived hotel. I checked Expedia and I saw that there is %40 sale for the hotel. And it contains the day that I already book with higher price. It is normal but when I spoke to an administrator of hotel to make a special price for my extended days, they gave me higher price than internet sites! He said I will arrange you Alacart restaurant for free but I already booked it for free! First day I couldn't reach him. If I cancel my booking via internet and redo it again, it would be work. But instead I listened the guy in the reception and wait.I paid much more.There is lots of better and professional hotels around you can choose

6/10

Pleasant

02 Nov 2015

Paul

Good Hotel Let Down By Sporadic Service

Went in october half term, 2 adults & 2 children.

Hotel is exactly as the website pictures - very nice looking, good facilities, water slides are certainly above average for a hotel.

What let the hotel down was :

* The hotel didnt seem to have enough staff. This meant that many of the facilities were only partially open. For example, normally only about half the slides would be running, there would be a queue for drinks at the bar, and many of the staff seemed permanently hassled. It was a quiet period with lower occupancy, so they clearly cut staff numbers, but perhaps cut them a little too much for the volume of guests.

* The food was almost exactly the same every day. The food itself in the main restaurant was fine, but by the end of the week it was good to leave. As a result of the low staff numbers, the other restaurants onsite that offered different types of food were mostly closed.

All in all, it was a good week, but I wouldnt go to this hotel again.

Family

10/10

Exceptional

13 Jul 2015

Zeid

Amazing Resort in Kemer, Antalya

Spent 10 days at Sherwwod Club Kemer and it was an amazing experience.
the scenery is beautiful with mountains behind you and the sea in front of you while your relaxing in a wooded it is simply amazing.
Staff was kind and helpful, food and drinks quality was good, resort was clean.
its well designed, not huge which is a plus, everything is within 4-5 min walking distance.
the pools are incredible specially the ones surrounded by the rooms they are quite and perfect for sunbathing or reading and relaxing.
i would definitely recommend Sherwood Club Kemer.

10/10

Exceptional

17 Oct 2014

David

Beautiful location

Nice hotel and property. The all inclusive buffets served a wide variety of cuisine. Mostly good quality and delicious food. The water park is very nice. There are lots of swimming pools.

Cons,
No internet in the rooms, despite their claim. In public areas, there is internet at a very low speed. Dont expect to use anything more than email.
Water park only runs 2 hours in the morning and 2 hours in the evening. The water park opened 10 minutes late and closed 10 minutes early every day shortening the available time.
They were late picking up our luggage after repeated calls and prior arrangement and nearly caused us to miss our flight.
The telephone in the room didnt work and wasnt repaired in our 5 days there.
Not ultra all inclusive because you have to pay for bikes, water sports, and a la carte restaurants.

Family

8/10

Excellent

30 May 2026

Kutay

The hotel itself, garden, pools, sea and views were all amazing. However, the overall service quality fell significantly short of expectations.

Key issues experienced:
* Drink quality was poor throughout the stay
* A broken lamp in the room was reported to guest relations but never resolved
* Staff lacked basic location/facility knowledge when asked
* Long queues for snacks
* No available seating at evening events
* Despite receiving calls from reception every evening about feedback, problems were only discussed never actually fixed

The time and resources spent on follow-up calls and feedback forms could be redirected toward actually resolving guest complaints. Proactive problem solving would make a far bigger difference than repeated checks that lead nowhere.

Partner

10/10

Exceptional

13 Jun 2025

ugur

Her şey harikaydı

Friends_and_family Family

10/10

Exceptional

11 Jun 2025

ugur

Herşey çok güzeldi.

Friends_and_family Family

8/10

Excellent

07 Jun 2025

Alper

Cevre duzenlemesi cok guzel az katli binalarda kaldik. Yemek kalitesi ve cesitliligi tatmin edici. Calisanlar yardimsever guleryuzlu. Negatif taraflar odada hafif gider kokusu vardi, klimaya cok ihtiyac olmadi ama calistirdigimizda gurultuluydu.

Friends_and_family Family

8/10

Excellent

04 Oct 2024

Annika

Unser Zimmer ist nicht gut gewesen. Dusche defekt. Tote Insekten an den Wänden. Sichtbar für jede Putzkraft. Fernseher ging nicht…

Geschirr beim Frühstück grundsätzlich immer dreckig, so wie sämtliche Plätze . Abends etwas besser…

Das Hotel hat eine sehr schöne und große Anlage . Das Personal ist immer nett und zuvorkommend.

Das Essen ist der Hammer. Ich habe alle Sherwood Hotels in der Türkei besucht. Das Essen hier ist einfach etwas besonderes. Sowohl Mittags, als auch Abends. Super Auswahl und sehr teuere Speisen.

Jeden Abend gab es auch Fisch .

In Deutschland hätte man allein formend essen täglich 80-150€ pro Person bezahlt.

Wenn man die Sauberkeit in den Griff bekommt, ist das ein geiler Ort

Leisure Partner

6/10

Pleasant

21 Sep 2024

David

Pas vraiment un vrai 5 étoiles.
Propreté en générale moyenne.
Nourriture classique
Trop d enfants en bas âge

Leisure Partner

8/10

Excellent

02 Sep 2024

Tamer

Ruhig und nicht zu voll

6/10

Pleasant

25 Aug 2024

Umut

La description ne correspond pas

Emplacement exceptionnel avec beaucoup de verdure mais pas mal de point a revoir notamment la chambre qui ne correspond pas à la réservation car je devais à la base avoir de 2 chambres + 1 salon mais à l'arrivée 1 chambre + 1 salon transformé en une 2 ème chambre donc complètement différent de ce que j'ai commandé. L'hôtel me demande de voir avec Hotels.com et vice-versa. Quand c'est pour encaisser c'est fait en 2mn mais dès qu'il y a un problème plus personne !!!

Friends_and_family Family

4/10

Poor

18 Aug 2024

Francois

Aucun restaurant après 21 h30 chambre sale tour des piscine sale alcool local degueux personnel affreux nettoyer ma chambre qui n était pas prête jusqu’à a 3 h du matin avec le barman car pas de femme de ménage le soir changer 3 fois de chambre car Clim defectueuse

Leisure Family

6/10

Pleasant

27 Jul 2024

Andreas

Das Hotel ist insgesamt eine 3 von 5 Punkten.Es ist nicht sauber!Service ist sehr schlecht.Die Zimmer und das Hotel wurden sehr schlecht und günstig gebaut und ist komplett in die Jahre gekommen.

Leisure Family

2/10

Poor

08 Jun 2024

Talha

Unser Zimmer wurde nicht mal gereinigt Erst nach Aufforderung Das Essen ist sehr schlecht. Servicepersonal ist sehr langsam. Rezeption ist einfach überlastet

Business_and_leisure Partner

6/10

Pleasant

01 Jun 2024

Ines

Tolle Poolanlage und sehr gutes Essen.

Leisure Family

6/10

Pleasant

20 Oct 2023

Krasniqi

Essen war mittelmässig (nicht abwechslungsreich) eher enttäuschend für den Preis. Lange warte Zeiten am Kaffeeautomaten.
Aussicht war war sehr schön.

Leisure Family

8/10

Excellent

20 Oct 2023

Ebrahim

Kate i receptionen var super dygtig.

Friends_and_family Family

10/10

Exceptional

15 Oct 2023

Talip

Super hotel für Single und Paare mit Kindern

Leisure Self

8/10

Excellent

16 Aug 2023

Serkan

Sehr alte Möbel im Zimmer
Hervorragende Anlage

Leisure Family_with_children

10/10

Exceptional

01 Aug 2022

Ilir

Alles Gut 👍

Leisure Family_with_children

10/10

Exceptional

29 Jul 2022

Brian

Rigtig value for money

Inden ankomst til hotellet forsøgte vi, at kommunikere med dem via mail eller per telefon. Glem det. Der var ingen kommunikation.
Vi var på stedet for 3 år siden, så vi kan nemt sammenligne. Servicen er 100% i top, den daglige rengøringen kunne være bedre, men efter det blev påpeget, blev alt rettet op. Det samme gælder for minibaropfølgningen.
Personalet er en sag for sig selv. Altid meget smilende, hjælpsom og der for dig, som gæst. Dette sagt, så er personalet, sammenlignet med ½for 3 år siden blevet MEGET dårligere til engelsk. Der var rigtigt mange gange, hvor man simpelt hen gav op, men at spørge eller forklare. Personalets sprogfærdigheder, bør opstrammes, hvis man gerne vil have europæiske gæster, med mindre man kan tyrkisk eller russisk.
Ser man på maden, er der sket et kæmpe tilbageskridt. Tidligere var der temaaftener og i 10 dage i træk, skulle man være uheldig, hvis man blev \"severet\" det samme. Det var ikke tilfældet denne gang. Det var stort set de samme retter - i forskellige udførsler - man fik denne gang. Personligt savnede vi det store fiskebord.
Der er masser af aktivitet for hele familien og fin underholdning hver aften. Keder man sig, er det ens egen skyld.
Når alt er sagt og gjort op imod hinanden, er stedet klart langt over middel og kan VARMT ANBEFALES, hvis man vil have en ferie, hvor man bare kan slappe af og blive forkælet. Det er ikke sidste gang vi kommer der :-)

Friends_and_family Family