Name: Sagebrush Inn and Suites
Address: 1508 Paseo Del Pueblo, Taos, 87571, US

10/10

Exceptional

19 Jul 2026

Imogene

Our room was nice with lots of space.. love the little living room... staff was nice and friendly... the hot tub was nice and big.. no breakfast, but it was ok... we had breakfast in town...i would love to go back and stay in one of your executive rooms with a hot tub... the atmosphere on the property was beautiful. I got to walk around and smoke in the morning, while my family was getting ready...

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Steve

The first room was terrible in the older section of the property. It was dangerous to get to. I fell twice trying to get to the room. The stairs were treacherous. OSHA would
Not approve this area,especially for seniors. The replacement room was just OK, especially for the rate that was charged. Other members of the family had nicer accommodations in Taos for less money

Family_with_children

10/10

Exceptional

16 Jul 2026

Esteban

Classic construction 1930s. Vigas in the ceilings beautiful. Very comfortable beds. Awesome breakfast options. Very reasonable prices for the area. Dinner bar nice large construction with tall wooden ceilings and vigas live music at night. Good bar drinks and supper menu. Large steak and eggs for breakfast.

Friends

10/10

Exceptional

15 Jul 2026

Luis

The place by itself.

Partner

4/10

Poor

15 Jul 2026

Daniel

There were bugs everywhere in the room and bathroom. While I did not see bed bugs I couldnt help but wonder if that was the state of their pest control.
Room had a grimy low pile commercial carpet that made us where house shoes while inside.
We stayed in the old historic building and enjoyed the pueblo stylings but the lights inside were harsh white led bulbs which did not match the interior.
Old bed that you just sink into that came with two and half pillows.
Went to the pool and it was closed during its open hours with no explanation from the front desk.
Fitness center has a cable machine, a punching bag and a bike machine.

Family

4/10

Poor

12 Jul 2026

James

Room furniture and fixtures antiquated. Sound insulation from room above totally missing. Bed OK.

No complimentary breakfast.

Overall cost considered high.

Partner

8/10

Excellent

12 Jul 2026

Lori

The room was fairly clean, large, but dated and a little run down. It was very quiet, which was nice.
The lock bar on the sliding glass door was very flimsy and the lock itself was missing parts. That was of some concern, it would be easily broken into.
The beds were very comfortable.

Pet

2/10

Poor

11 Jul 2026

Federico

Our “clean” bed sheets had yellow stains and hair all over them. We had to ask for new linens, but the first three sets the staff brought us were also dirty. It wasn’t until the fourth set that we finally received clean sheets. I felt bad having to keep asking for something as basic as clean bedding, and by the end, the staff seemed visibly annoyed with us. Clean sheets should be the bare minimum at any hotel.

Family

6/10

Pleasant

10 Jul 2026

Jose

We notice at the pool area was being used by non-registered guests, whom we're being disruptive and chaotic forcing us to leave the pool area. The TV in the front room didn't work. We were told that it was going to be looked at the next day which it never was. There were old cigarette butts left in the back patio room and the carpet was not very clean. We will not be staying here again

Family_with_children

10/10

Exceptional

09 Jul 2026

Jeffrey

Awesome place, it was very nice

Friends_and_family Family

2/10

Poor

07 Jul 2026

Michael

I wouldn’t return to the Sagebrush Inn. Dirty, run down, lazy staff, and the list goes on. Not worth talking about and not worth your or money!

4/10

Poor

06 Jul 2026

Taide

No comments

Friends

10/10

Exceptional

06 Jul 2026

James

The room was spacious and clean.

Partner

6/10

Pleasant

06 Jul 2026

David

Unfortunately, the room was small. Did not match the photo. underneath handles on restroom sink was dirty, calcium buildup and not polished. In my opinion, price is too high for mentioned review.

Family

10/10

Exceptional

06 Jul 2026

Rose

It was a great place for us and our 2 pups! The courtyard room makes it easy access for the dogs. Love the NM decor and feeling of the place. Feels a bit old but very clean, charming and the bed was comfy!

Pet

8/10

Excellent

05 Jul 2026

Terry

Clean large room with king and a Murphy bed Queen. Balcony. Very comfortable beds. We checked in at 4pm we’re booked in a second floor room. Lugged all of our stuff 4bags only to find the room occupied by a family and dog. Lugged everything back down went to desk. I think we got the balcony bigger room cause it was all they had left. Turned out fine. Enjoyed sitting on balcony. Had breakfast at the restaurant which was terrific and the staff was stupendous. Even a member of the kitchen came out to greet us and inquire about our satisfaction. We will be back.

Friends

2/10

Poor

05 Jul 2026

Elizabeth

Expedia Customer Support Documentation
Date:
Regarding:
Travel Dates:
Location:
July 5, 2026
Stay Feedback & Early Checkout Request
July 3-July 5, 2026
Taos, New Mexico
To Whom It May Concern,
I am writing to formally submit feedback regarding my recent stay over the July 4th holiday weekend. While this
trip was an incredibly important family gathering intended to honor a deeply meaningful personal milestone and
celebrate a loved one's life, the subpar cleanliness and room conditions ultimately forced us to cut our trip short and
check out early.
Unfortunately, the remainder of our experience did not meet an acceptable hospitality standard.Most critically, the room fell dangerously short of basic sanitary and cleanliness expectations. During our stay, a live
insect fell from the ceiling directly onto a family member's head. This was an incredibly mortifying and embarrassing
experience to endure in front of my guests.
The thought of
sleeping in an environment where pests are actively dropping from overhead presents an unacceptable health, safety,
and comfort violation. Due to these unhygienic conditions, we felt entirely uncomfortable and unsafe remaining on the property, choosing to
vacate the premises early rather than stay for our final night. I request that Expedia formally reviews this matter with
the property management so they can urgently address their housekeeping standards, pest control protocols, and staff issues.
Sincerely,
Elizabeth Ibrahim
[email protected]

Family

6/10

Pleasant

05 Jul 2026

Stephen

For starters, we didn't get the room I selected online, property was very poorly maintained, coffee maker was missing it's parts and the toilet ran continuously.. Extremely misleading photos on the Expedia site, not impressed ,felt taken for a ride.. probably won't be using Expedia anymore.. definitely won't stay there again.

Partner

6/10

Pleasant

05 Jul 2026

Stephen

For starters, we didn't get the room I selected online yet was charged for it... property was very poorly maintained, coffee maker was missing it's parts and the toilet ran continuously.. Extremely misleading photos on the Expedia site, not impressed ,felt taken for a ride.. probably won't be using Expedia anymore.. definitely won't stay there again.

Partner

6/10

Pleasant

05 Jul 2026

Anna

It was alright. For the price, I would imagine the services would be better.

Self

10/10

Exceptional

04 Jul 2026

Stephen

Great pool, wonderful courtyard! Cool place!

Partner

4/10

Poor

27 Jun 2026

Barbara

Historical hotel that has not been taken care of. Needs a lot work. Staff were great

Partner

6/10

Pleasant

25 Jun 2026

Kenneth

Kind of worn out and overrated. Several maintenance issues in the room. Dark and unwelcoming. Work out area lacking weights. Old pool. Equipment broken. Lackluster singer in bar. Breakfast was good but the music was heavy metal/rock. UGH!

We used to love this place but probably won't go again.

Friends

4/10

Poor

24 Jun 2026

Judith

Upon arrival the staff were unhelpful. I hadn't booked yet and asked specifically for a room near pool and arking in which we could see car. They failed on both even though I asked and was placed on old section. Small room, nothing too convenient. For the price, I was very disappointed.

Partner

4/10

Poor

23 Jun 2026

Cara

Breakfast was amazing. Eat there anytime but don’t stay at the hotel. The hotel was dirty, grimy floors, more lightbulbs out than worked. AC was very loud. Bed is average. Needs a renovation of the rooms badly.

Partner

10/10

Exceptional

23 Jun 2026

Norma

The Sagebrush Inn is a great place to stay in. This is the second time we stay stay at this place. I like that there is something

10/10

Exceptional

22 Jun 2026

Joy

Great staff, Great value for the room

Family

8/10

Excellent

20 Jun 2026

David

We really enjoyed the property. It was historic and unique. The rooms had plentiful space, with a partition and a small dining table. The on site restaurant had excellent food and the building itself was unique and historic. Our only complaint was that the mattresses were so soft that we got back and hip pain from sleeping.

Partner

6/10

Pleasant

14 Jun 2026

Lauren

The location was not right in the center of town. Also our keys would work one time and we had to get new ones. Thankfully our stay was for only 2 nights or that would have been a pain! The good- the on-site cantina!

Partner

2/10

Poor

13 Jun 2026

Deborah

Used to be one of my favorite hotels anywhere, the Sagebrush was such a disappointment, i won’t be back, the place has fallen into a bad state of disrepair, from rotting, titling boards which caused a fall on the staircase, sheets with bloodstains, (laundered, it looked like stains that just don’t come out). The menu is greatly reduced and the food was terrible. Again, I’m not just an old nag, and for $200+ night i guess I expect clean sheets, some semblance of safety on staircases and walkways. There are many fine establishments in Taos; sadly, the Sagebrush is no longer one of them.

Friends

6/10

Pleasant

11 Jun 2026

Joshua

Overall unused feel

Business

6/10

Pleasant

02 Jun 2026

Paul

Needs some improvements. A bit of money Needs to be spent. Excellent staff.

Friends_and_family Friends

6/10

Pleasant

01 Jun 2026

Angelica

Property has a lot of charm, however, it’s obvious that it needs to be upgraded. Location is great, pool was nice. Check in went well, staff was fine not super friendly but not rude either. Good for the price.

2/10

Poor

31 May 2026

Pete

We reserved a two queen bed room, one of the beds, the mattress was sunk in. We were unable to use one of the beds. Went to the restaurant on site and the staff made us feel like we were a bother, you could see their facial expression, and lack of customer service. Will not book here again

Family_with_children

8/10

Excellent

29 May 2026

David

We enjoy the historic feeling of the original Inn!! The Sagebrush is an iconic Taos fixture that we will always support! The food and the bar are so much fun! Great bands played while we were ther! Stay and experience the feeling of old Taos!!

8/10

Excellent

28 May 2026

Charles

An older facility. Has some maintenance issues. But, it was clean and the rooms were spacious. A great price.

Family

10/10

Exceptional

27 May 2026

frederick

Authentic setting. Large comfortable rooms. Clean & peaceful setting.

Friends

10/10

Exceptional

27 May 2026

Martha

Loved the court yard and the rooms

Pet

6/10

Pleasant

26 May 2026

Anette

We booked a room for 4pm . They barely started cleaning it. We had to wait. When we finally made it to the room, exhausted from a 11 hour drive. The fridge and bathroom fan was not working and we had to call maintenance. We had a great size balcony, but it was filthy. We had to clean it ourselves. To be able to sit on the chairs...
3rd time there and had issues every time.

Friends

2/10

Poor

26 May 2026

Ann

There were police in front of the hotel both nights I was there, with sirens and flashing lights. Right in front t of hotel.
Grounds very poorly maintained. Afraid to use pool or stay in room. Housekeeping seemed to be trying to break deadbolt even tho I was staying another night. Bang bang bang..then...\"housekeeping\". Motel clerk harassed me while watching sunset. In giant, new truck. Turned out to work for police as well. Hospitality and police? Mold in shower. Room was dark but coukd make out dust all around edge of floor on carpet.
Both allergens.
Parking lot sign says hotel not responsible for breakins...lot poorly lighted.
Stay was kind of a nightmare.

Self

8/10

Excellent

22 May 2026

Susan

Rustic. Beautiful courtyard with tables and chairs. Relaxing. Could use a little paint here and there. Great service!

Family

10/10

Exceptional

22 May 2026

Deborah

The on property restaurant and Cantina we’re both really nice with live entertainment every night. Very enjoyable.

Family

6/10

Pleasant

17 May 2026

Tina

Hot tub and pool were dirty. Hot tub jets did not work but the water was warm. Rooms very out dated but the beds were comfortable. Rooms felt dirty they really need to be refreshed. Bathroom toilet was a bit unsteady

8/10

Excellent

14 May 2026

Beverly

We are glad to stay at the Sagebrush due it most reasonable, affordable pet fee and its openness to pet guests. The rooms in the older part of the lodge have great historical appeal with a lovely courtyard and proximity to the dining and entertainment part of the property. The newer section is also a good place to stay for more modern rooms and amenities and the swimming pool. We stay at the Sagebrush every time we take a trip to Taos whether it be an overnight or several days. It is a retreat. A bit out of town,but certainly appealing to us. Entertainment is good as well.

Pet

8/10

Excellent

11 May 2026

debra

Clean spacious room.Bed was comfortable

Partner

8/10

Excellent

09 May 2026

Glenda

Loved the peaceful, quiet atmosphere and really nice staff!!

Partner

6/10

Pleasant

02 May 2026

Dawne

We have stayed at the sagebrush several times over the past 10-12 years and always been happy but the last trip we were disappointed with our room...it was not the one we booked and the walls were dirty and we weren't able to use the fireplace. The room was cramped and had old beat up furniture and just didn't have the charm that our other rooms have had in the past. Hopefully you will give some love to this hotel and make it special again.

Partner

8/10

Excellent

30 Apr 2026

Baptist

The front desk staff was friendly, the property is a reasonable value considering the room decor is tired. The rooms could also benefit by having sheer curtains for some daytime privacy. The cantina across the street is a convenient walk, the food is decent and prices economical.

Friends_and_family Family

10/10

Exceptional

28 Apr 2026

Stephanie

Front desk staff was excellent, very comfy room. Clean- inviting. Will book again.

Family

10/10

Exceptional

27 Apr 2026

Jason

My second time staying here, and a comfortable place to spend a night or two. The courtyard my room opened to is beautiful, and the pueblo style of the hotel is charming. Some aspects of the room are dated and worn, such as the carpet and bathroom tile, but the bed is super-comfy and I enjoy the character of the hotel.

Partner

6/10

Pleasant

26 Apr 2026

Jeffrey

Beautiful place, but so needs freshing up and management. Some very nice features but needs TLC. We were in the older historic part.
No breakfast and pets were allowed in the Historic section.

Partner

6/10

Pleasant

21 Apr 2026

Penelope A

On checking in, tI thought I had hit a home run. Until I got into the room. Smallest room I’ve had ever. The rooms are old and sad. Half the plugs near the bed for charging electronics didn’t work. The sink drain was broken. The room was on one of the courtyards making it the most pet friendly place I stayed in a 2 week trip. The ice machine was in a secure area outside the reception to their restaurant, which was which was locked except 3-9 pm when the restaurant was open. Inconvenient. The pet area was cleaner than the room. I wanted to tell the staff, but when I went to check out, the receptionist was too busy talking on the phone. There was one person ahead of me, but the receptionist kept answering the phone. Looked like she was the only staff at the desk, and was never trained to take care of the customers waiting in front of her. Her supervisor should teach her to answer the phone”Thank you for calling the Sagebrush Inn, would you please hold. After waiting 5 minutes, I dropped the keys on the desk and left. If she didn’t understand customer service why should I care. Answering the phone while people are waiting is the same as having 3 people in line and serving the last person first

Partner

8/10

Excellent

20 Apr 2026

Tracie

The property overall I felt was dated and needed some restoration and upkeep..but it still had some value overall

Self

4/10

Poor

09 Apr 2026

terry

No breakfast

Partner

8/10

Excellent

09 Apr 2026

Michael

Breakfast was awesome. The facilities were charming. I wish the hot tub and pool were operational, but they were out of commission for a month.

6/10

Pleasant

08 Apr 2026

Meredith or Ron

We have stayed here on many occasions and were less impressed this time than we have been in the past. The facilities are getting outdated and run down. Management needs to attend to updating the rooms quickly. There was one electric plug and it was so loose we couldn't make the cord stay plugged in. And, although the basic cleaning had ben nicely done, this room needed a VERY COMPLETE deep cleaning. The staff all get 5-star rating as they were helpful, generous and kind. This should be a five-star facility and management needs to focus resources on updating right away!

Partner

10/10

Exceptional

08 Apr 2026

Daniel

It was a great stop as we were traveling west. The staff was so friendly and cheerful. We were also greeted with cookies!

6/10

Pleasant

05 Apr 2026

Eric

Staff had bad attitude. Shower was poor, took about 15 minutes for hot water. No pool. It said breakfast available. It Didnt tell you had to go to the restuarant next door to buy breakfast. But breakfast excellantce at the restuarant.

Family_with_children

10/10

Exceptional

30 Mar 2026

Lisa

Charming and I felt comfortable & safe!

10/10

Exceptional

29 Mar 2026

Manthan

Clean room. Helpful and courteous staff. Very good hotel to stay in taos.

6/10

Pleasant

29 Mar 2026

Anupam

Not clean

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

David K

We enjoyed our stay, the room was immaculate, the adobe walls, the tiled areas and vigas in the room made it feel like home. This was a different type of stay from the \"modern\" cookie cutter type hotel. I highly recommend this place and room 101. Not sure all the rooms were like this but it was very nice. Live music at the cantina was great as well.

Family

10/10

Exceptional

26 Mar 2026

Juan

Everything was great and as expected

Business

8/10

Excellent

24 Mar 2026

lynda goldsborough

We really enjoyed the overall appearance of the entire complex. Our room looked exactly as the website showed. It should have been cleaner. And it definitely needed some TLC. Nothing really dangerous, but the refrigerator door handle was falling off, just small things like that. But the staff was extremely helpful, polite and seemed very happy in their positions. Food was very good.

Partner

10/10

Exceptional

24 Mar 2026

Jen

Comfortable room

Pet

6/10

Pleasant

23 Mar 2026

Tonya

Property was well kept. The rooms were clean. We had n accessible room but it had a tub and not handicap friendly. The blow dryer did not work in the room. Called for extra towels and felt like it was a bother to ask for them.

Partner

2/10

Poor

21 Mar 2026

Maribel

The staff was not friendly or organized. The hot tub is very small. The rooms are outdated.

8/10

Excellent

19 Mar 2026

Amy

Great place if traveling with dog. Rooms very comfortable and many great convenient features! Loved sitting outside with a drink and watching my dog place in the evening

Pet

6/10

Pleasant

19 Mar 2026

P Antoinette

Mountains are beautiful.

Partner

2/10

Poor

16 Mar 2026

bart

We couldn't fluch our toilet and theres no hot water. Theres no breakfast and the staff were not available or sympathetic. Ive still not heard if theres a solution!

Family

2/10

Poor

16 Mar 2026

Dusty

Terrible

4/10

Poor

16 Mar 2026

Elizabeth

Room was old furniture,creepy, the lights flickered the TV would turn off . I was alone as a woman alone I did not feel safe. The restaurant was good but that’s about all the was good about our stay

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Miles

I hate pets! Had a dog in the next room barking all night. But the staff moved my room to a quieter section.
centrally located for ski areas.

Friends_and_family Friends

8/10

Excellent

09 Mar 2026

THOMAS

Room was very clean and staff was friendly. Good food and drinks in their grill. The room was a little tired and could use a refresh otherwise it would have been a 5*!

Partner

8/10

Excellent

04 Mar 2026

Darshan

Pet friendly, clean rooms, safe and convenient location.

Pet

10/10

Exceptional

24 Feb 2026

Gerard

Nice people very convenient location.

6/10

Pleasant

22 Feb 2026

Rick

Hotel is in pretty desperate need of a renovation: Shower was crappy, room rundown, heating unit blasted out hot air, regardless of how much I lowered thermostat, food mediocre. And one of the main reasons I chose Sagebrush was because it claimed to have a hot tub — which was closed because of a broken pump the whole time. Maid service is also ‘by request’ but the one time I did request it, no one showed up.

I don’t give it less stars because I do appreciate the hotel’s historic significance. But I likely won’t stay there again.

Self

4/10

Poor

21 Feb 2026

Stephanie

They advertised fireplaces in the rooms but when i got there staff told me stopped doing the fireplaces a year ago and never took it off the website. My kids were very disappointed. The shower was broken also

10/10

Exceptional

17 Feb 2026

DeeAnn

Very nice room, good service. The room was large and clean. We loved having the great restaurant so close too.

Friends_and_family Family

10/10

Exceptional

17 Feb 2026

Barb

Staff was very helpful. Convenient to have dining room onsite.

The exercise bike in the fitness room needs attention. We booked the hotel because it had a fitness room. The bike was a disappointment.

Partner

4/10

Poor

16 Feb 2026

James

No hot water. No pressure on cold water. Brawl outside our window. After 10:30 PM Valentine’s Day party.

2/10

Poor

16 Feb 2026

James

No cold water pressure. No hot water. Big brawl in parking lot.

8/10

Excellent

08 Feb 2026

Annie Marie

Spacious room and campus. It’s quirky and cute, a bit outdated but still cute. My bed was WAY too firm for a normal motel bed. I ordered a king room but was given two queens. Sink barely drained, water saver faucets made for a cold shower with poor water flow and also water that sprays everywhere when you wash your hands. Cold to warm shower; the handle continuously spins so hard to get hot enough before it gets cold again. Doors do not have a safety lock inside so a creep who works there can come in and unlock door easily. It’s common to have those foot locks or privacy locks for safety. For being so empty I was surprised I had so many neighbors, would have been nice to have rooms spaced out more. Live music is nice and free every night at the bar. Food is decent. Service nice. Hot tub is pretty warm and outside, no jets though.

Self

10/10

Exceptional

07 Feb 2026

Evan

Sagebrush Inn & Suites was a great choice for our stay. If you’re traveling on a budget, this is a solid option—we saved about $400, which allowed us to enjoy more activities during our trip. The front office assistant was kind and very helpful, offering great recommendations for places to visit and eat.
Our room was easy to find, clean, and had everything we needed. The location is super convenient—close to restaurants, stores, and the plaza area. Overall, it was a good experience and a comfortable place to stay.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Mikaila

The whole setting was so nice, the courtyard was beautiful, heated saltwater pool and a hot tub, it was so nice

10/10

Exceptional

01 Feb 2026

sean

Room was warm and comfortable, perfect place to rest at night for a ski weekend at Taos. The restaurant on the property is actually pretty decent with friendly staff.

8/10

Excellent

31 Jan 2026

Derek

Cool historic building. Great stay

10/10

Exceptional

19 Jan 2026

Aaron

Great friendly staff. Unique and historic New Mexico style. Could have been a little cleaner but the room was large and spacious.

4/10

Poor

17 Jan 2026

Aubrey

Started with 2 keys that didn't open the door. Room was severly outdated. Electrical outlets appeared loose in the wall.

Door had to be slammed to close it was so out of plum and true.

Bathroom had tiles falling off the wall and was dated sometime in the mid 80s.

Will never stay here again.

6/10

Pleasant

13 Jan 2026

Ruben

Furniture too older

Business

10/10

Exceptional

10 Jan 2026

Jon

We had a nice vacation staying here. No complaints.

10/10

Exceptional

04 Jan 2026

Travis

Awesome

8/10

Excellent

02 Jan 2026

Susan

Staff were lovely.

Leisure Partner

8/10

Excellent

01 Jan 2026

Jinlan

old, but clean enough.

8/10

Excellent

30 Dec 2025

Crystal

Good location off the main road. Very large room (two queens - one is a beautiful muphy bed). The bed was pretty comfortable. One tv didn’t work but we weren’t in the room that long. There are beautiful courtyards with lots of grass. Hotel needs some maintenance but it’s a Taos staple and so pretty.

Friends_and_family Family

6/10

Pleasant

29 Dec 2025

Leonard

Too old for the price

Business Partner

10/10

Exceptional

16 Dec 2025

Cindy

Room was great and perfect for family. Nice clean room and friendly service.