Name: Holiday Inn Peterborough Waterfront
Address: 150 George St, Peterborough, K9J 3G5, CA

8/10

Excellent

16 Jul 2026

Howard

Nice location.

6/10

Pleasant

15 Jul 2026

lida

The hotel was okay, but felt a little outdated. The room itself was fine, but the sheets did not seem fresh. They actually smelled like someone had slept in the bed before. We paid for the room online the night before, and at check-in they only asked for a credit card for damages. Later, we noticed a $16 charge. When we called, they said it was for complimentary water and coffee. If it’s complimentary, why charge at all? They did say they’d refund it, but the situation felt wrong. I’d recommend checking your credit card carefully and watching for unexpected charges. They will get away with it if you don't notice it.

10/10

Exceptional

13 Jul 2026

Christi-anne

The room was clean. I especially liked that I wasn’t carpeted. I didn’t use the balcony but it was a nice to have for sure. Staff were friendly. The Pool area was clean and it was great having an indoor and outdoor option plus it was heated. The sauna was good too!

Partner

8/10

Excellent

13 Jul 2026

Kate

This Holiday Inn is in need of some serious upgrades involving their amenities. Dated and often in disrepair, the pool and outside bar/restaurant needed a good declutter and updated patio furniture and tables. The pool was clean but has obviously seen better days.
BUT, the saving grace to our 2 night stay was the incredible staff. Kind, efficient and knowledgeable. From the front desk, to housekeeping, to the great bartender, this Holiday Inn has some great employees.
As well, our room was very clean and comfortable and most likely just remodeled.

Partner

2/10

Poor

06 Jul 2026

Shane

If you want to pay a high price for a terrible place then this is your place . $4.00 billed to my credit card for what they made me feel was complementary and then almost $40 to pay for a parking lot that was disgusting full of garbage and needles and everything else. I had a fridge in the room that didn’t work and had to request a microwave that I’m sure was from 1982 brought into the room.. they call these resort fees. This is far from a resort. I will not be back. This was a terrible disgusting dirty weekend.

Partner

10/10

Exceptional

06 Jul 2026

Diane

This hotel is very well maintained and conveniently located. We really enjoyed the patio of the on-site restaurant with entertainment the evening we were there. We enjoyed our water view patio, and the walkway along the water. The dock for the Lift Lock Cruise is right beside the parking lot, which was very handy. There's a grocery store a couple blocks away, other shopping in walkable distance, and a Tim Hortons and Smittys right across the street. The staff were all very friendly and seemed truly interested in making sure we enjoyed our stay. Great spot!

Partner

8/10

Excellent

04 Jul 2026

Shivani

The rooms were clean, their staff were very friendly and helpful. Access to the River Trail and to the Lift lock Cruise was very convenient.

Family_with_children

4/10

Poor

30 Jun 2026

ZHEN YU

The hotel is located by the lake in the centre of the town. Is the service attitude good, but its facilities are slightly better than those of a motel. I wonder why it is classified under IHG on the website.

Partner

10/10

Exceptional

28 Jun 2026

Micheal

Good location very helpful staff clean

Family

10/10

Exceptional

22 Jun 2026

Anaid

Both Restaurants had a great service, and food was great (dinner in the patio and breakfast inside). The pool area can use an update; it looks a bit run down but we really enjoyed the indoor and outdoor transition! Thin walls made hard to rest properly, between wedding goers and some teenagers knocking at our doors randomly...

Family_with_children

10/10

Exceptional

21 Jun 2026

Brian

The Outdoor Indoor pool overlooking the waterfront made it feel like a mini vacation. They had a hot tub and a sauna. Entertainment and dining on the water front sealed the deal.

Self

10/10

Exceptional

20 Jun 2026

Katrina

Even a charger for electric vehicle!

Family_with_children

6/10

Pleasant

20 Jun 2026

Terry

Staff was friendly. Found it very noisy. Live band playing during the evening and then another function so absolutely no quiet time on the premises, from 7 till midnight There were quite a few children and early teens roaming the halls unattended past 1130 pm. More a parent issue but no staff involvement Stayed at other hotels recently and had no issues which were less expensive. The breakfast was sub par as well. Will not be searching for Holiday inns again.

Partner

4/10

Poor

16 Jun 2026

David

Not great.

6/10

Pleasant

14 Jun 2026

Karen

Staff was helpful to get quickly checked in. The location of the property is within walking distance of many restaurants and directly on the waterfront with a nice path to walk on. Overall this restaurant was exactly as advertised.

Partner

8/10

Excellent

08 Jun 2026

Paul

Only stayed one night. The bed was excellent and the room was very clean and comfortable.

Friends

6/10

Pleasant

07 Jun 2026

Joseph

The television was not loud enough. It would only go to a set level and was difficult to hear. The breakfast situation was horrible. There were no clean plates or utensils for a large number of guests. They said the were hand washing dishes and utensils. There was no water available at breakfast. The cheese pizza we had for dinner was a sloppy mess in the middle. Almost as if the le was no crust in the middle of the pie. The Riverview grill is horribly mismanaged. I would fire that manager and hire someone who knows what they are doing. Very poorly operated.

Partner

6/10

Pleasant

07 Jun 2026

Ashley

Nice hotel and our room was clean and spacious but the location of the hotel is awful. Lots of homeless people and we did not feel safe. They should have 24 hour security guards onsite. Across from the hotel lots of homeless doing drugs. Not a place we will return unfortunately.

Family_with_children

10/10

Exceptional

04 Jun 2026

TEJAL

Clean room!

6/10

Pleasant

03 Jun 2026

James

View from the balcony was great but the outside noise was so loud that we were forced to keep the balcony door closed.
The height of the toilet was so low that I (85 yrs old) had to practically fall on it and now it was difficult to get up.
Distant to things very hard for anyone who has difficulty walking.

Partner

6/10

Pleasant

01 Jun 2026

Holly

Few little issues but we were told they were looking into it and we were granted a check out of 1 pm in exchange which worked for us.

8/10

Excellent

31 May 2026

Susan

Bathroom fixtures were a bit tired looking, room was spacious

Partner

10/10

Exceptional

27 May 2026

Lynn

Location

4/10

Poor

24 May 2026

Lawerance

The hotel was hosting a large group of young lacrosse players attending a tournament in the city, and unfortunately the behaviour throughout the property was completely out of control.

Children were running up and down the hallways unrestrained late into the evening and early in the morning. At one point, nets were actually set up in the second-floor hallway and a lacrosse game was taking place indoors. It was unbelievable that this was allowed to continue without intervention from hotel management.

To make matters worse, there was absolutely no hot water in the morning, making it impossible to shower.

Before checking out, we attempted to have breakfast in the restaurant, where food was being served buffet-style. Young kids were reaching into the bacon container with their bare hands, which was completely unsanitary and unacceptable. We immediately decided to leave and went to a local restaurant instead.

What was most disappointing was the apparent lack of any management presence or effort to monitor and correct behaviour throughout the hotel. The atmosphere felt chaotic, with little regard for other guests trying to enjoy a peaceful stay.

Needless to say, we will not be returning.

Friends

10/10

Exceptional

20 May 2026

Peter

Would definitively stay again

Self

8/10

Excellent

20 May 2026

Rachel

It was a nice space

Family_with_children

8/10

Excellent

16 May 2026

Mahadai

We had a wonderful stay, very clean property, friendly staff. I love that our room was clean everyday. I enjoy the pool, sauna and hot tub some of the reasons I chose to stay here. The waterfront view was very pleasant even though it was still cold and raining while we were there. All and all a great time.

Family

10/10

Exceptional

15 May 2026

Liam Eric

Nice location by the river. Lots of parking

Partner

8/10

Excellent

12 May 2026

Duncan

Stay was fine. Hot tub broken, breakfast pretty expensive for option..best to go across street to diner. Rooms and property dated, nice that on waterfront

Business Family

8/10

Excellent

05 May 2026

Rob

The nicest bar tender in the restaurant.

Partner

10/10

Exceptional

03 May 2026

Deborah

By far the best breakfast buffet we ever had. Staff were very friendly and helpfulz

Friends_and_family Family

6/10

Pleasant

02 May 2026

Greg

Staff were helpful and friendly. Breakfast for two for $30 was not worth the price; was typical sausage and scrambled eggs, usually offered for free at other hotels. Otherwise the hotel was clean.

Self

8/10

Excellent

24 Apr 2026

Chantelle

.

Family

8/10

Excellent

19 Apr 2026

Melissa

We use this hotel when the family needs a little break from the day to day and the kids would benefit from some pool time. Its located within walking distance of many restaurants and shops. Love the view of river which you can enjoy from the hotel and walking path. The pool area needs some tlc and you can tell the property has been here for a long time. With that said, our room has always been clean and the staff at the front desk are kind and helpful.

Family_with_children

10/10

Exceptional

16 Apr 2026

Sylvie

Only the parking it’s not free the stay was ok

Friends_and_family Friends

8/10

Excellent

06 Apr 2026

JOSEPH

Media in room was not “” friendly “”

Partner

10/10

Exceptional

06 Apr 2026

Ry

Gym could use more weights for more options to use

Partner

10/10

Exceptional

05 Apr 2026

Aaron

Clean

Business

10/10

Exceptional

05 Apr 2026

Andrew

Overall good service. Internet is rather slow.

10/10

Exceptional

31 Mar 2026

Angela

Good service. Convenient location. Typical holiday inn.

Self

10/10

Exceptional

28 Mar 2026

Glen

Greated by Thomas as we walked in, and couldn’t ask for a friendlier reception.

10/10

Exceptional

25 Mar 2026

Amie

Nice little gym, pool, hot tub, and sauna. Pet friendly. Close to amenities. Welcoming staff. Nice breakfast

Family_with_children

10/10

Exceptional

24 Mar 2026

Shelby

The staff were great, building was great, oth

10/10

Exceptional

23 Mar 2026

Kathryn

Overall room was spotless, staff were wonderful and pool area was quite nice and alot of fun. A few loose or missing tiles in outside pool area other than that lovely fresh towels and very clean lounging area.

Family_with_children

6/10

Pleasant

23 Mar 2026

Oren

stayed one night, hotel is fine just dated.

Partner

10/10

Exceptional

22 Mar 2026

travis

great place to stay

Self

8/10

Excellent

22 Mar 2026

Tori

Did not attend the gym

Partner

8/10

Excellent

19 Mar 2026

Richard

Great stay. Staff frienfly and helpful

Friends_and_family Family

6/10

Pleasant

13 Mar 2026

Vivien

I hope they were just having one of those weeks but it seemed a bit less taken care of since we last visited.
Lovely staff.

10/10

Exceptional

13 Mar 2026

Greg

Very nice stay. Lovely rooms and very clean. Weren’t there, long mainly to sleep. Didn’t use the amenities. Woukd definately return.

Family

10/10

Exceptional

12 Mar 2026

Diane

Very friendly staff.Went out of their way to accomodate us..would definitely stay again

4/10

Poor

12 Mar 2026

Maykon

The staff were good, but the place lacked cleanliness. The floor was dirty

Family_with_children

10/10

Exceptional

06 Mar 2026

Erin

Amazing

Friends

10/10

Exceptional

01 Mar 2026

John

Staff was friendly and helpful thank you Penny

8/10

Excellent

19 Feb 2026

Mark

Room was clean. However, the front desk was understaffed. I waited almost 15 minutes while the clerk dealt with another guest because he was the only person there. A second person finally did show up but didn't offer assistance.

Partner

8/10

Excellent

15 Feb 2026

Dean

The inn is seriously showing its age and requires many repairs.

6/10

Pleasant

09 Feb 2026

Robert

Room in good condition. Washroom under sink pretty dirty and some rust. Seems that cleaning staff does not clean under there. Also seen a bug crawling in the bathroom. To this moment I have not received my deposit back for the room. Thank you

Leisure Partner

8/10

Excellent

08 Feb 2026

Jasmine

The room was great and the staff were even better

10/10

Exceptional

07 Feb 2026

Ana

Great room great service and really cool pool!

6/10

Pleasant

07 Feb 2026

Brian

Room was nice, floors were cold, tv stations was very limited, tv guide didn’t make sense

10/10

Exceptional

03 Feb 2026

Erica

While this is a dated hotel, the staff are absolutely amazing to a point that makes up for anything I could pick out about the rooms.

Clean. Comforrable. Hot water. EPIC staff!

Leisure Self

4/10

Poor

25 Jan 2026

Arlene

The heating system was very old and very noisy. On the second day the bathroom was not cleaned properly. There were no mats in front of the doors in the room or at the exits and so the salt and sand was carried into the room, very uncomfortable to walk on. I paid for two breakfasts and did not receive any vouchers, I had to go to the front desk to get them, they ran out of eggs at the breakfast. I would not stay there again.

Business_and_leisure Partner

10/10

Exceptional

23 Jan 2026

Dustin

Amazing location

Business Self

10/10

Exceptional

22 Jan 2026

Michelle

The staff was very friendly, the rates were good. Had a nice rooms. The bathroom door did not close well or lock, but it was not an issue for us.

Leisure Family

10/10

Exceptional

19 Jan 2026

Brandan

Was all very good

10/10

Exceptional

15 Jan 2026

Theresa

Upgraded room, friendly front desk staff and exceptionally clean room

Leisure Partner

4/10

Poor

14 Jan 2026

Owen

Customer service was disappointing and 1 front desk member was rude.

We booked a premium room for 3, upon arrival we could not get down the hall easy due to adults sitting and drinking in the hall while their kids played hockey in the same space. Once at the room there was empty potato chip bags infront of our door that stayed there untill the next morning when we went out for the day. The room was clean and ok, however there was no pillows for the sofa bed set up, when we called the front desk they basically said becuase of the Hockey tournament guests there was no more pillows. The following day I called again in the evening and the guy on the phone basically said still no pillows, and if I had a problem with it call the Holiday Inn Office and he hung up. The Sam night at 11 and 1 am we had to call the front desk due to young kids using our hall way for a hockey games and the little sticks hitting our metal door over and over, even though they ha diagnosed staying quiet hallways after 10PM

One of the guest relations team did call me to offer $50.00 credit at the restaurant and bar but this was at 7:30 PM and we had my sons tournament until after 11pm. Nothing else was offered

Truly not impressed, I understand things can happen and be difficult but when you are honest about how many guests will be in the room and pay for this, they should have proper bed, bedding including pillows

Leisure Family_with_children

4/10

Poor

09 Jan 2026

Diana

The room was (for lack of better words) gross and run down. The washroom had soapy handprints all over it and when brought up to front desk, nothing was done. Our TV didn’t work and I had to call down. I had asked for extended checkout when booking and it was noted, reconfirmed extended checkout at check in, I was knocked on and called by front desk to leave the room because it wasn’t communicated to them. Not to mention, the city facing rooms are not sound proof. The only good thing about this hotel is the pool and the lovely restaurant lady who was so nice to our guests.

Business Family

8/10

Excellent

02 Jan 2026

Robert

Great staff and neat pool - rooms are clean and comfy. Hotel is little dated could use a touch up. Area is a little off putting around and not sure safe to walk at night around the area.

Leisure Family

6/10

Pleasant

28 Dec 2025

Bridgette

Had a problem with my door. Had to make sure to push or pull it shut quite hard so the latch would catch. No hot water from my sink tap, Mentioned to staff via their messaging service but received no meaningful response.

Leisure Self

10/10

Exceptional

26 Dec 2025

Steven

Really nice staff, they even left us a little gift for christmas on our doors, and they had hot chocolate in the lobby, the place was clean and was very good considering the price i paid. the pool area was incredible.

Leisure Self

8/10

Excellent

23 Dec 2025

Alexander

Great staff, clean and quiet, our puppy loved it too.
All rooms are pet friendly, and we received a free upgrade with no additional fee for bringing our furry friend.

Pet

6/10

Pleasant

23 Dec 2025

Coura

Staff are very friendly. Indoor/outdoor pool was nicely heated, though more staff presence is needed in pool area as some guests can become disruptive. Overall, would return again.

Leisure Family_with_children

10/10

Exceptional

14 Dec 2025

Tara

Didn’t have breakfast or use the pool.

Leisure Partner

8/10

Excellent

09 Dec 2025

Cindy

Great hotel to stay at except when there is hockey tournaments going on. It’s not the hotels fault but people are noisy until 1:30-2am.
I would check before you book in the winter.

Leisure Self

10/10

Exceptional

08 Dec 2025

Kelly

Room was beautiful, appeared newly renovated and very clean. We had a waterfront view and there was a balcony. Very clean. Would stay again for sure
Was right near shopping and the memorial center that has concerts.

Leisure Partner

10/10

Exceptional

30 Nov 2025

sarahlyn

Love the pool , great hotel for the family

Leisure Family_with_children

10/10

Exceptional

23 Nov 2025

jeannie

Nice view, convenient location.

Leisure

6/10

Pleasant

15 Nov 2025

Paul

The premium king room riverside was clean. The vinyl flooring was cold underfoot. Arrived early as it was a snow storm Sunday. We were hoping for an early check-in. NOT…
Place was busy and seriously under staffed… our 4pm check-in became an actual after 530pm. We checked twice…2pm then again at 330pm… Our anticipated walkout room view was hampered by darkness…
The swim-out Pool was full of leaves… understandable since it was the first day of snow but we were there after 9am. Water temperatures were on the cooler side… even in the hot tub!
My thoughts were we should have brought a Mr Clean magic eraser. Management should put extra effort into maintaining their big draw!!!
We stood in the dry heat sauna to thaw…
Our anticipated Ontario retirement tour was a let down… I know Canada can do better!!!

Leisure Partner

10/10

Exceptional

12 Nov 2025

Alyse

Staff friendliness

Business Pet

10/10

Exceptional

10 Nov 2025

Belinda

Room spotless, staff courteous and front desk went the extra step to get us a more suitable room for my mobility challenged mate.

Leisure

10/10

Exceptional

10 Nov 2025

Watson

Property centrally located around a number of key locations, dinner options, downtown etc. Room updated and clean, staff friendly.

Leisure Partner

10/10

Exceptional

05 Nov 2025

Carly

*this isn’t a review but a concern. I I called Holiday to confirm my stay. After the confirmation, the receptionist at Holiday Inn transferred to a Holiday Inn rewards, which I’m not part of in the end it turned out to be a concern because the man on the other line asked for my credit card. I hung up. I I am not part of holiday in rewards, but I was transferred there and they got my name wrong my information wrong and then they asked me for how much money my husband and I make a year which I didn’t answer. It was a scam, but what was so odd is that the holiday in reception transferred me to this place I wanted to point out this concern.

Leisure Partner

10/10

Exceptional

05 Nov 2025

MARK

proximity to several other areas.

Partner

8/10

Excellent

02 Nov 2025

TJ

Hotel aroma wasn’t great but everything was clean

Leisure Self

10/10

Exceptional

01 Nov 2025

Jennifer

Excellent stay would recommend

6/10

Pleasant

01 Nov 2025

Sofia

It's a passing hotel, I don't think it's something where you can spend more than two days in a pleasant or comfortable way

Leisure Family

10/10

Exceptional

26 Oct 2025

M.T

Clean room

4/10

Poor

17 Oct 2025

Dr. Maria

There were people banging on the floor above us for hours. Thin walls. Shower was cold water after 2 min.

Leisure Partner

6/10

Pleasant

16 Oct 2025

Iaroslava

It was pet friendly but fee was 75$ per night which is very expensive more than average. Room was decent, clean enough but the whole atmosphere was more of a motel than hotel. I found it way too experlnsice for what it was.

Leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Vivien

Our dog also loved it. We got a room on the ground floor, right off our patio that led to a grassy courtyard.
The pool was excellent. Warm, indoor outdoor.
The stay was excellent.

Leisure Family_with_children

8/10

Excellent

11 Oct 2025

Megg

The service was absolutely amazing! Everyone was so helpful and accommodating. The hotel is a little old and they’ve done a decent job of giving it a facelift, but the age does show through in certain ways.

Business

10/10

Exceptional

07 Oct 2025

Carrie

The staff here were excellent and worked very hard to make sure that our stay was great. The neighbourhood at night felt a bit unsafe, but the hotel was clean, and the staff were very helpful and kind

Leisure Family

10/10

Exceptional

07 Oct 2025

Bonnie

It's a nice hotel, clean room. The staff were very friendly and helpful.

Unfortunately, there were kids and people up all night in the hallways making noise.

8/10

Excellent

03 Oct 2025

MR.Douglas J

Good

10/10

Exceptional

02 Oct 2025

Mary

Cleanroom and friendly staff

8/10

Excellent

28 Sep 2025

Roy

Need larger bathrooms. Too small. Bedroom was large. Could have made bathrooms larger.

Leisure Partner

10/10

Exceptional

26 Sep 2025

Katherine

Very nice location. So great to see the water from our room

Leisure Partner

4/10

Poor

22 Sep 2025

Samuel

Not a good experience, parking was full and staff had us park in one of two handicap spots. Towels had stains, and it's an aging building. Mattress seemed new though. Our room has an adjoining room without any more security beyond a deadbolt. Front desk read out room number aloud rather than direct us to the written number on the key which is a concerning lapse in standard safety practices. Will not stay here again, not worth the price.

Partner

6/10

Pleasant

22 Sep 2025

Melanie

Bathrooms were small, shower door did not close made the floor wet, walls were dirty and the ventilation did not work made the ceiling drip after a shower. The pool area was not what it was in the pictures lol and then no hot water to shower the next day, but the beds were okay and they brought us toothpaste cleaning lady was very polite
The view was the best part

Business_and_leisure Family