Name: Radisson Hotel Fort St John
Address: 9223 100 Street, Fort Saint John, V1J 3X3, CA

2/10

Poor

27 Jul 2026

Delaney

Deserves no stars. This is not a hotel anyone should want to stay at. It is not maintained, it does not feel safe. This hotel is in no condition for paying guests. Smoking indoors, holes in walls, exposed wires, burn marks and stains on everything. This is a dump. We had to leave and stayed at another place. This hotel wouldn’t give me a refund, I tried calling and only get hung up on. Embarrassing

2/10

Poor

25 Jul 2026

Jenna

The hallways smelt like urine, the entire place felt “ghetto”. The breakfast looked terrible, decided not to even try it. No window in our room even. Would’ve gone somewhere else, anywhere else, if we weren’t committed to the reservation.

10/10

Exceptional

25 Jul 2026

Charles

It was such a breeze! Clean room. Friendly staff. Easy check out.

10/10

Exceptional

21 Jul 2026

Marilyne

Very comfortable, quiet, clean, Lots of space to park with our business trailer. Great location. Close to everything!

2/10

Poor

17 Jul 2026

Robel

The room had stained pillows and towels upon arrival. Cleanliness does not seem to be a priority at this hotel.

Self

10/10

Exceptional

15 Jul 2026

corazon

Clean room, quiet, good parking areas.

Partner

8/10

Excellent

14 Jul 2026

Martin

!

Self

2/10

Poor

14 Jul 2026

Ndagijimana

They never refunded my $100

4/10

Poor

13 Jul 2026

Barb

Cold breakfast at 6am. Charged for stained faceclothes

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Jordan

It was okay

Pet

6/10

Pleasant

11 Jul 2026

Ken

Breakfast could use some variety

Self

10/10

Exceptional

09 Jul 2026

Steven

The room was very clean, I missed breakfast so I can’t talk to the quality of that, overall very relaxing stay

Self

4/10

Poor

06 Jul 2026

Olena

One of the main things for me was the fitness centre but none of the exercise machines didn’t work so only dumbbells were available which got me so upset.

Family

6/10

Pleasant

02 Jul 2026

Jessica

Cheap rates!

Family_with_children

8/10

Excellent

02 Jul 2026

Marjorie

Room, linens and towels were clean and the bed was fine.

Partner

4/10

Poor

02 Jul 2026

Amy

The bed was very clean which was very important to me. But the walls weren’t clean at all. There was a blood splotch on the wall which I’m hoping was from a squash mosquito but still should have been washed. The bathroom needed an update. Restaurant wouldn’t over room service. But the staff at the front desk was very kind. A not vending machine even to buy water. Which I found odd. I had a short visit and the price was good but I wouldn’t want to stay any longer than one night

Self

2/10

Poor

01 Jul 2026

Todd

Woke up in the morning and my shower didn’t work. Room outdated and not clean

Self

6/10

Pleasant

29 Jun 2026

Jeff

Good

Partner

2/10

Poor

22 Jun 2026

Kevin

No breakfast in trays watch guy reheat old food
Room had to be changed due to disgusting items in room toilet looks door handles and touch points black get moved then they try to charge my husband more money
Rudest lady at front

Book else where if you can

Family_with_children

10/10

Exceptional

21 Jun 2026

Lori

The staff were friendly and helpful, room was clean, comfy bed, breakfast was good, we used the bike and treadmill in the gym and everything worked well.

Family

8/10

Excellent

21 Jun 2026

lise

Room was clean slightly dated, same as restaurant but beds were comfortable and room was quiet despite being next to elevator. Restaurant had good service and drinks were well priced. Food was average pub fair. The happy hour chicken wings were tasty and came with crispy veggies sticks and dip. We had to leave before the breakfast was served unfortunately.

Partner

2/10

Poor

20 Jun 2026

Mandy

Absolutely terrible experience this last trip. I have been staying at the Radisson Fort st John 1-2 times per month for the last 3 years.

This last trip, I brought up credit card charges, which were put on my credit card with no warning, and no receipt.

When I called the hotel four separate times, I was told the General Manager would call me back. No response, no phone calls. I have emailed twice. No response.

I will no longer be staying at this hotel and strongly encourage others to review their credit cards after checkout.

Terrible customer service.

10/10

Exceptional

18 Jun 2026

Malonda

I was satisfy for every thing.

Family_with_children

4/10

Poor

17 Jun 2026

ROSHNI

Found a rogue bug in my room when I was checking out.

Self

10/10

Exceptional

10 Jun 2026

Scott

Was staying here for after surgery recovery. Room was very comfortable and quiet. Was perfect for me to be able to rest and then do what I could to help with getting mobile. Plus the restaurant Mondo is amazing! Great food and portions and very reasonably priced. My only feedback would be could they have handicap parking closer to the main entrance? Parking availability was further for someone with mobility issues

Family

10/10

Exceptional

10 Jun 2026

Christine

Nice room

Partner

6/10

Pleasant

08 Jun 2026

jose

Staff was very nice

Self

2/10

Poor

07 Jun 2026

Mackenzie

Do not stay here unless you like getting woken up in the middle of the night by the fire alarm, stained sheets and dingy hotel
Rooms. Would never stay here again.

Partner

10/10

Exceptional

05 Jun 2026

Brian

Was nice to stay at

8/10

Excellent

04 Jun 2026

Theresa

Needed a toothbrush, suggest front desk have them available.
As usual they provide one of the worst free breakfasts....floor in eating area was falling in.
Hotel is clean and good price

Friends

6/10

Pleasant

31 May 2026

William

Not the best hotel, I personally wouldn’t stay here again. It’s old and run down. Find a better location

Self

6/10

Pleasant

31 May 2026

Daryl

Room very clean, however the tub/shower did not drain. Free breakfast had limited items. No fruit or yogurt. Not the quality of facility I would expect from a Radisson.

Partner

10/10

Exceptional

28 May 2026

Jennifer

Clean
Quiet
Great staff

Self

10/10

Exceptional

27 May 2026

Jennifer

Clean quiet and great staff

2/10

Poor

24 May 2026

Saravjeet

We booked for two nights but left day earlier. There was no WiFi so kids were not happy. Not staying again or recommending.

Family_with_children

4/10

Poor

22 May 2026

Janine

Unfortunately, we were not satisfied with our stay. We did not sleep well due to several guests being very noisy throughout the night, including fighting and repeatedly banging doors. There did not appear to be any staff available to address the situation. In addition, the room and carpet did not feel very clean. Overall, the experience did not meet our expectations.

Family_with_children

10/10

Exceptional

22 May 2026

Deidri

Everything is good staff are nice, breakfast in okay however the wifi is very slow so I just used my data overnight. But overall my stay is good.

Self

6/10

Pleasant

19 May 2026

Daniel

They had breakfast but it was just okay.

Self

6/10

Pleasant

17 May 2026

samuel

Friendly staff

Partner

2/10

Poor

14 May 2026

zacharie

The room was filthy. Beds are uncomfortable and the shower was falling apart. Elevator was broken left open on the third floor not level with the ground. Let staff know and they didn’t care. Someone could have gotten hurt. In the breakfast room the floor is rotten and falling apart. And to top it off the parking lot felt unsafe. Would never recommend this hotel to anyone.

Self

10/10

Exceptional

10 May 2026

Dee

Great, clean stay. Amazing value for the price.

Partner

8/10

Excellent

09 May 2026

wendy

Staff super helpful and friendly, pet friendly room, smelled fine, bathroom needed a bit of work, bit of mold along the edge of grout in tub. Breakfast was excellent, all the usual stuff plus a good hot breakfast as well. Mondo restaurant attached, ate there last night and was excellent with reasonable prices. This is my 2nd stay here, and will be our go-to when staying Fort ST. John.

Partner

8/10

Excellent

04 May 2026

Martin

Friendly staff, kept room clean and stocked. Nice gym area, laundry on site. Even though property was going through some renovations while we stayed it didn’t affect our stay or comfort. Bed was super comfortable and room was clean and had great service.

4/10

Poor

22 Apr 2026

Henry

Booked a room with 2 queen beds and only got one and had a couple fight like cats and dogs all night next to my room.

4/10

Poor

19 Apr 2026

Sherry

I booked this hotel after seeing a big discount, after I booked, should of been a red flag, one of my employees mentioned they stayed there and had a horrible experience with it being run down and then being blamed for all the previous damages. So within 30 minutes of booking I immediately tried to cancel, I did choose non cancelable rooms but tried anyways since it was within 30 minutes, and was denied. Which is within their rights. So I let my employees know to take pictures and hope for the best. Once they got there I was sent tons of photos, of visible stains on carpets, bedsheets, scratches to bed, damage to drywall, half ripped base, torn carpets, grease on walls. I then called the front desk to be asked to change rooms. The staff were quick to help us change rooms.

The real change that needs to be made is corporate needs to spend money on renovating and upkeeping the property. Otherwise more guests are going to keep complaining and the staff will be helpless to do anything.

Business

10/10

Exceptional

17 Apr 2026

Scott

Was originally only going to stay one day but ended up staying four days. Very comfortable bed and able to just relax. One thing that was a question is with the pre authorization for the room; which I totally understand, is now four business days and still on my credit card. Wish that could clear faster. Besides that was great!

Self

10/10

Exceptional

15 Apr 2026

Alexander

Front desk staff are very informative and friendly! Thank you.

Self

6/10

Pleasant

08 Apr 2026

Jeremy

Staff very nice. Room dated and carpet needs to go. Continental breakfast needs help.

Friends

2/10

Poor

07 Apr 2026

Neil

We booked a premium room, 2 queen beds with kitchenette for 3 adults. When we arrived we were told that they did not have the room we booked and the problem was with Expedia. We were offered a single king bed for three adults and were told that it was o.k. because we could all fit in the same bed! After we made a fuss they moved us to a small room with 2 beds after being told that we were “lucky that they were able to upgrade us”. We were still charged the premium room price plus $100 deposit. We have now been told it will take 7-10 days to get our deposit back

Friends

8/10

Excellent

05 Apr 2026

Harley

Room was cold. Nice size room.
Big bed. Pillows were terrible. There was blood on the door.

Partner

2/10

Poor

31 Mar 2026

James

Avoid! Avoid! Avoid!

Scheming and awful. I stay in hotels half my life and this is the word I’ve ever been treated,

I would say more but you know…

I stayed personally but I had used Choice hotels within my company.

Choice will be losing much more than 300 dollars

Booked this place before reading any reviews. My mistake.

300 dollars lost due to a small juice spill on sheet. Room was atrocious to begin with.

6/10

Pleasant

30 Mar 2026

Dale

Breakfast was OK. Staff was friendly. The building is just very old, they need to update the rooms. Changing the lobby and updating the outside doesn’t change the fact the age of the building

Partner

4/10

Poor

19 Mar 2026

Dakota

Property is quite run down, not worth the $125/night

Self

4/10

Poor

16 Mar 2026

Amanda Lee

Not what the pictures online looked like. Very updated and not clean. There was red smears and food prints on the wall beside the bed. The shower/bath not clean at all, dirt still on the walls of the tub when I got in. Bedding/pillows very worn.

Partner

4/10

Poor

15 Mar 2026

Lesley

The only thing that was good about the place was the staff was friendly, the room was clean and bed was comfortable. Hot water to take a bath was lukewarm. The the outlet in the bathroom did not work. The hallways worse cement walls. Didn't look friendly. Lol. Free Hot breakfast was just carbs. They only served mini donut hole like pancakes, pork sausages and hashbrowns. When I went to the receptionist, I was told that the only make scrambled eggs certain days. Only 4 white slices of bread. 3 slices of whole wheat bread. Coffee and hopefully juice. I didn't try any of these things. I actually went to a different restaurant after I checked out. I would not be staying here again.

Business Self

10/10

Exceptional

11 Mar 2026

ERICH

Very good experience. The service was professional and everything worked well.

4/10

Poor

07 Mar 2026

Reetika

Staff, rooms - shower and tap was not working properly. Beds were creky, bedroom night stand light wasn't working

Partner

10/10

Exceptional

05 Mar 2026

Chantel

great price and awesome staff and super accommodating :) :)

Partner

6/10

Pleasant

03 Mar 2026

chris

Had an outside room, wasn’t in the best shape or overly clean but it did the trick. Breakfast was mediocre

Self

10/10

Exceptional

21 Feb 2026

Marilyne

The room was very clean and comfortable. The air conditioning was turmed on and we had to unplug it for the night. We could have used facecloths daily but other than that everything was great

6/10

Pleasant

18 Feb 2026

Cory

Room little dirty. They charged me for a towel that they said was ruined.

Self

6/10

Pleasant

15 Feb 2026

Amber

The room is small but beds were comfortable. The breakfast was horrible the food overcooked and dried out both mornings.

Leisure Family

6/10

Pleasant

08 Feb 2026

riley

Keys didn’t work for our rooms twice, someone was also booked same room and walked in on us.

10/10

Exceptional

02 Feb 2026

Angelina

The front desk attendant was so helpful and kind.

Business Pet

4/10

Poor

30 Jan 2026

Marco

Every day sausages, hash browns and scrambled eggs, not very tasty or fresh. I skipped the entire thing

6/10

Pleasant

19 Jan 2026

Elizabeth May

Dated rooms bed not great

Leisure

2/10

Poor

18 Jan 2026

Mary

This hotel was very run down. The walls were dirty. There was a hole in the shower curtain.

Leisure Family

6/10

Pleasant

13 Jan 2026

jason

Room is old and beat up , elevator doesn’t work
Staff at front desk was really good , I won’t stay here again

8/10

Excellent

18 Dec 2025

Graham

Staff was great, thermostat in room didn’t work. Temperature was low

Business Self

2/10

Poor

07 Dec 2025

joan

The staff were so rude. They couldn’t even say good morning. These people need to be more friendly if they are in this business I’ll never stay there again. Total rudeness checking in too.

Business Self

2/10

Poor

06 Dec 2025

Derek

When I tried to check-in they inform me that they were overbooked and sent me to a 1 star hotel across town. This wasn’t what I booked. If I wanted to stay in an old run down hotel from the 70s I would have booked it myself. Not impressed.

Business Self

2/10

Poor

03 Dec 2025

David

Do not stay here. They will charge you hidden fees for your room, their “complimentary breakfast” ends at 8am, the hotel itself is dimly lit and dirty. Terrible stay overall

Leisure Family

10/10

Exceptional

27 Nov 2025

Jennifer

was quiet and easy convenient to locate. Good room rate with clean rooms

Business Self

10/10

Exceptional

26 Nov 2025

Ivea

We were only there for one night but the beds were comfortable and the restaurant was nice

6/10

Pleasant

20 Nov 2025

Matthew

The room was well maintained and the bed was comfortable. The extra space in the room made it helpful for packing my bags for the flight afterwards. The hotel itself was dark in various corridors with walls and trimmings peeling. Various parts looked to be under renovation as well. Breakfast options were tasty but limited as breakfast was only 6-8am. I arrived at 7:15. I took 2 sausages leaving 1-2 thinking it would be refilled. A family came in at 7:30 and left as there was barely any warm food left.

Business Self

6/10

Pleasant

20 Nov 2025

Shawn

I mentioned to the front desk, i was working night shift and would be sleeping during the day, asked that no housekeeping bother me during the time i was sleeping. 2 days in a row i was woken up for housekeeping. No do not disturb sign in room to put on door. The hotel called me twice asking if i was checking in when i had already been there for 2 days. Again, during the time i mentioned i would be sleeping and not to disturb me. Just a little miss communication. Made my stay unenjoyable.

Business Self

10/10

Exceptional

20 Nov 2025

Lisa

Great long term stay for the price

Business

2/10

Poor

17 Nov 2025

Michael

This hotel is very dirty overall. Room did not have sheets changed or been even basic cleaned. Very run down appearance overall. Dirty hallways, tiles falling off the wall, very uncomfortable mattress. Staff tried to make up, but did not help much. I will never stay here again and can not recommend to anyone.

Leisure Partner

4/10

Poor

08 Nov 2025

Kimberly

Used to stay here when it was the Stonebridge. It had gone downhill. Decided to give it a second shot and wow what a mistake. It felt like a crack shack. Seriously needs some updating, soundproofing, better housekeepers. Very disappointed- would expect more from a Radisson.

Business

6/10

Pleasant

31 Oct 2025

Gerald

Room in ok condition, the only way to turn your tv on and off is to unplug it or just sleep with it on, staff friendly they will tell you that they will fix everything nicely but nothing changes.

Business

10/10

Exceptional

31 Oct 2025

Jordan

Clean rooms and very helpful staff.

10/10

Exceptional

22 Oct 2025

Blaine

Nice, big and clean rooms. Very good breakfast option in the morning. Staff were very friendly and resourceful

Leisure Self

6/10

Pleasant

16 Oct 2025

Angela

Many rooms marked “Do not occupy”. Biohazard

6/10

Pleasant

02 Oct 2025

Mag Gemma

N

4/10

Poor

02 Oct 2025

Dawn

When we checked in and went to our room we found that we had booked a king and we were given a 2 queen room. I went back down to reception and asked if we could get the room that we had reserved and paid for. I was told they had none and I explained that I had paid extra for the king room and that wanted to know if a refund for the difference could be made. I was told in not so many words \"try and get a room in this town tonight for under $200... I explained politely that I had made the reservation weeks ago and at that time the 2 queen room was $40 cheaper than the king room and that we opted for the king.. they said they would upgrade our room... so they still put us in a queen just on a higher floor... room was not the cleanest.. hotel is run down tiles falling off in the main area and elevator.. have stayed at this hotel several times in the past and will not be staying again.

Leisure Partner

2/10

Poor

24 Sep 2025

Dylan

Terrible

I had booked two rooms for two nights. The window was cracked in one of the rooms and the other room had water damage to the point that the ceiling was starting to cave in.

Business

8/10

Excellent

21 Sep 2025

Justin

Very nice hotel. Breakfast is not the greatest but will do in a pinch.

For the peice point highly recommended.

Would appreciate some.better english speaking staff.

Business Self

2/10

Poor

14 Sep 2025

Dawn

This place is a dump! Spend the extra $40 and stay at the RAMADA up the road!
Staff at front desk wouldn’t allow my husband to check in without me there, even though I was on the phone approving it!
They have rooms that are closed off and have “DO NOT OCCUPY”WHY? My guess bugs or something toxic.
TRUST ME STAY FAR, FAR AWAY FROM THIS DUMP

10/10

Exceptional

13 Sep 2025

Asha

excellent service and very quiet place.

8/10

Excellent

11 Sep 2025

Anthony

The property is nice, the staff are excellent, had to wait a extra 15 minutes for my room to be ready after check in time but that wasn't to bad. They are very busy here. Avery Shoaf stayed here during my stay as well so that was pretty cool!!

Business Self

6/10

Pleasant

10 Sep 2025

Linda

Very poor breakfast

The room is ok for the price. The hotel is a bit dated. The breakfast is really minimal. There were a few sausages left at 6:30. No bacon was served. Very tiny pancakes. Only overcooked hardboiled eggs. No fruit, no yogurt, no muffins or baked goods. Most guests were working men, pretty skimpy breakfast for them to start off their day.

Partner

8/10

Excellent

30 Aug 2025

Catherine

Very nice place ,quiet and in walking distance to alot of things

Leisure Partner

2/10

Poor

27 Aug 2025

Shannon

Never stay here

I stay in hotels for work around 12 days per month and have for over 3 years. This is the first hotel that charged me 50.00 for dirty towels …. They charged my card at 1 am probably thinking I wouldn’t notice but I did. Was told Manager would call me after weekend and have heard nothing . Unacceptable

Business

6/10

Pleasant

24 Aug 2025

Sandra

Don't let the lobby fool you! The lobby is nice and looks fairly new. Once you get to the rooms you realize how tired and outdated the hotel is.

Business Partner

8/10

Excellent

21 Aug 2025

Mark

?

Business

8/10

Excellent

21 Aug 2025

Gordon

the key card kept failing. The elevator was really slow.

Partner

8/10

Excellent

20 Aug 2025

Joseph

All appears good except there was no shelf in the shower. As crazy as it sounds, I had to walk out of the shower to the sink whenever I needed shampoo or soap.
The sink didn’t drain.
But on a good note, they replaced the carpet with a hard surface flooring. Much cleaner. Breakfast was ok, not a bagged serving.

Business Self

6/10

Pleasant

17 Aug 2025

Robert

New owners are working to bring the property back up to standard so there are still signs of things needing updating. There is hot breakfast but no fresh fruit or yogurt. The advertising for the restaurant in the hotel is very misleading. The bottom line is often, you get what you pay for, so overall we were satisfied and wish them well.

Leisure Partner

6/10

Pleasant

13 Aug 2025

Sydney

Beds weren’t properly cleaned or changed, not a comfortable hotel to stay at. Ice machine broken, poor service, not friendly

Leisure Partner

2/10

Poor

13 Aug 2025

Elissa

Worst experience ever. Never stay there again. The rooms are dirty. The food spoiled. I guess they don’t know how to use bleach or any good soap for laundry, because they will claim you make stains in the sheets. And if you don’t check your cards they double charge the alleged damage. So you need to be careful. I recommend never to stay there. I’m still waiting for a clarification about the extra extra charge.

Leisure Self