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Hotel Shambala
Kathmandu · Nepal
Maharajgung, Narayan Gopal Chowk, Bansbari, 3View location
9.4/10Excellent178 Reviews
Cleanliness9.6/10 9.6
Service9.6/10 9.6
Comfort9.4/10 9.4
Condition9.2/10 9.2
Location8.0/10 8.0
Neighborhood7.8/10 7.8
Amenities9.4/10 9.4
See all ratings- Business hotels
- Sustainability certification
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Shambala
Situated just a 2-minute walk from the central Narayan Gopal Chowk square, this hotel boasts an excellent location in close proximity to major tourist attractions, businesses and embassies. Inspired by Tibetan art and architecture, the boutique accommodation offers comfort and luxury in the best traditions of Nepalese hospitality.
Beautiful handmade furniture, rugs and painted motifs are seamlessly combined with a range of luxurious amenities. Guests can take a dip in the roof-top pool and enjoy the fantastic views all around or treat themselves to a range of massages in the SPA centre.
Experienced chefs prepare a wide variety of Asian and continental dishes on the ground-floor restaurant with an open-air garden, but those visitors who can't get enough of the stunning panorama can enjoy a light meal and a drink in the exclusive roof-top lounge.
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When you stay at Hotel Shambala in Kathmandu, you'll be near the airport, within a 5-minute drive of Durbar Marg and Garden of Dreams. This spa hotel is 2.5 mi (4.1 km) from Pashupatinath Temple and 2.9 mi (4.7 km) from Boudhanath.
Stay in one of 65 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Transportation services
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Noise-free rooms not guaranteed
Travelife
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, mobile payments, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- This property uses some solar energy; some water is reused through a grey water recycling system
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
- Airport shuttle fee: USD 20 per person (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Hindi
English
Chinese (Mandarin)
Nearby attractions
Charumati Stupa
3.3 km / 2.1 mi
Kopan Monastery
3.5 km / 2.2 mi
Riwoche Monastery
3.7 km / 2.3 mi
Boudhanath
4.1 km / 2.5 mi
Pashupatinath Temple
4.1 km / 2.5 mi
Shechen Monastery
4.1 km / 2.5 mi
Ka-Nying Shedrub Ling Monastery
4.1 km / 2.5 mi
Guhyeshwari Temple
4.3 km / 2.7 mi
Narayanhity Palace Museum
4.3 km / 2.7 mi
Ballys Casino
4.6 km / 2.9 mi
Royal Nepal Golf Course
4.8 km / 3 mi
Durbar Marg
4.8 km / 3 mi
Temples of the Elements
5 km / 3.1 mi
Garden of Dreams
3.9 km / 2.4 mi
Three Goddesses Temples
4.1 km / 2.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 65
- Number of floors (main building): 65
- hotel
- American Express
- MasterCard
- Maestro
- Visa Electrón
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-out hour
- Mobile phone coverage
Show 54 more facilities & services
- Wi-fiExtra charge
- Car hireExtra charge
- Transfer serviceExtra charge
- Secure parking
- Valet parkingExtra charge
- Airport ShuttleExtra charge
- Room service
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Bicycle hire serviceExtra charge
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilitiesExtra charge
- Lift accessExtra charge
- Newspaper stand
- ShopExtra charge
- GardenExtra charge
- Terrace
- Concierge
- Newspapers
- Luggage roomExtra charge
- Clothes dryer
- BBQ facilities
- Grill/BBQ
- Towels and bed linenExtra charge
- Café
- BarExtra charge
- Restaurant
- Smoking areaExtra charge
- Poolside snack barExtra charge
- Air conditioning in Restaurant
- Conference room
- Meeting room
- Business centre
- Outdoor freshwater pool: 1
- Sun loungers
- SaunaExtra charge
- Steam bathExtra charge
- Hot tubExtra charge
- MassageExtra charge
- Hairdressing salonExtra charge
- Spa centreExtra charge
- Travelife for Accommodation
- Breakfast
- Breakfast buffet
- Buffet dinner
- À la carte dinner
- Non-smoking establishment
- FitnessExtra charge
- GolfExtra charge
- Golf practice facilityExtra charge
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
DB
Buffet Breakfast
This meal plan may be available depending on the selected room/rate.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE DELUXESINGLE • DELUXESGL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
SINGLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Shambala
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Shambala
75
reviews shown
Thomas
Staff are the best Food and drinks are awesome I highly recommend
Dianne
We stayed at the Shambala for 5 days. The staff was very helpful and assisted us whenever we needed help. Rooms were cleaned daily! We ate many meals here( breakfast daily) and felt food was safe for an American stomach. Very respectful staff, always bowed with a Namaste every time we encountered them! Yes we recommend!!
Kin Keung
room cleanliness acceptable
staff very very courteous
staff very very courteous
Naveen
Limited Food Options, Costly
Durga
good
SHANAWAZ
Nice place
Curtis
All the staff were super polite and always helpful...5 star staff...all. facilities 5 star also.
Dietrich
The staff make the difference in this hotel. They are kind, thoughtful, responsive to needs, reliable. Shout out to Sujan Bejay.
Ian
Friendly staff. Very good food.
Simón
Nice place
Antoinette
We stayed here for almost two weeks. I have an allergy to Gluten and the chefs went out of their way to make me special food for the entire trip. The staff went above and beyond to make us feel like this was our second home. We will be going back and staying at Hotel Shambala! Thank you so much to everyone. We have travelled all over the world, and have never felt so welcome and taken care of. The staff was fabulous. Our room was always cleaned, and when we needed anything, it was there. Thank you for the amazing experience!
Verified traveler
Exc staff. Gracious and helpful. Hote
John
The staff was friendly, helpful. My wife and I caught a cold and the hotel staff called a doctor, and when the prescription order was received, went and bought the medicines and brought them to our room, and continuously checked up on us. The hotel restaurant had a good selection on its menu of local and western foods, all tasty. The buffet breakfast was superb
LEE
Fabulous rooftop terrace/infinity pool to relax after sightseeing/hiking. Staff were all very friendly and helpful - when I needed to leave at 6am for an early flight, they not only booked me a taxi using an app with local discount applied, but also opened the entire hot and cold breakfast buffet an hour early, just for me. Amazing service
thomas
Staff was great, friendly and helpful
Jitka
Solid property. Good value for money. I didn’t have a chance to try out the spa. Breakfast was very respectable with a nice omelet station and plenty of fruit and options. Rooftop bar had a nice pianist one night and the view of the mountains is gorgeous. You need a sweater up there and the water is freezing so you won’t be lingering. Location: about 35 min from airport and reasonable to go seeing local attractions like Boudanath and others. Overall pleased with it.
Abi
We had the pleasure of staying one night at Hotel Shambula. After a very long and stressful journey to Nepal we arrived at noon and checked in. But unfortunately, our airline misplaced our baggage so we had a long day of waiting ahead of us. The hotel staff were so incredibly helpful and supportive from the beginning, checking with the airport for us on the status of where are bags were and what not. The hotel operations manager himself even escorted/drove us back to the airport to collect our bags when they finally arrived in Nepal late in the evening!
The hotel itself was lovely, clean and had beautiful decor. The overall vibe really helped calm us in our hours of feeling very unsettled, given our situation that we were in all day. The roof bar and pool had absolutely amazing views and had a great selection of drinks and some nice things to eat and the restaurant downstairs had a good selection of local and international dishes to cater to all tastes with a lovely outside terrace, full of beautiful flowers to sit in and have drinks after dinner. We have a few more days back in Katmandu in a week or so, and hope to stay again!
We really can’t thank you enough for your smiles and kindness. Highly recommend staying here!
The hotel itself was lovely, clean and had beautiful decor. The overall vibe really helped calm us in our hours of feeling very unsettled, given our situation that we were in all day. The roof bar and pool had absolutely amazing views and had a great selection of drinks and some nice things to eat and the restaurant downstairs had a good selection of local and international dishes to cater to all tastes with a lovely outside terrace, full of beautiful flowers to sit in and have drinks after dinner. We have a few more days back in Katmandu in a week or so, and hope to stay again!
We really can’t thank you enough for your smiles and kindness. Highly recommend staying here!
Sharon
Staff is superb
Scott
The service was excellent.
SAMIR
Good hospitality,Good food.
Will visit again.
Thank you for a good time shambala.
Will visit again.
Thank you for a good time shambala.
Raghunath
Clean, efficient, helpful staff, good service.
Anand
nicw
Lesley Adrienne
Very happy with this hotel. Staff were extremely helpful especially Pawan a t the front desk.I liked the rooftop bar/lounge which had a great view over the city.
Alan
Great hotel. Alan and Claire
The hotel could not have been more welcoming. From manager to desk staff, restaurant staff to cleaners this hotel had the most efficient and friendly staff I have ever encountered. Superb facilities including a lovely roof top swimming pool. Food was delicious and location very good. Highly recommended.
Stewart
Great hotel
Great food service and room. Have re booked as a result
Anand
Overall a good experience
Friendly staff. Nice rooms. Good location. Minor hiccups in billing. I was disappointed that the pool was closed for renovation.
Breakfast was adequate. Excellent Spa.
Breakfast was adequate. Excellent Spa.
RebeccaHeartfly
This was my first visit to Nepal & Kathmandu. After traveling over 38-hrs from the United States & being solo, this was the perfect hotel for me to arrive at, relax & have a meal on the rooftop & get a massage. It was my home base for my first 3 nts in Nepal until my other American colleagues arrived & we all traveled together to different cities. I loved this hotel & would be highly likely I will stay there again upon arrival to this city on my next trip to Kathmandu, Nepal. Thank you!
Verified traveler
Very good customer service but hotel facilities is ok. 4 star hotel but 5 star customer service.
Verified traveler
Nice & comfortable boutique hotel for a great price. Down the street from US Embassy and embassy district. They provide a free shuttle to Thamel but you need to book a day in advance. We were disappointed that they didn't tell us we had to book ahead so we didn't actually get to take advantage of this. Read the fine print!!!! Restaurant served decent food. Breakfast buffet is just OK, nothing special. But lunch & dinner options were good. The infinity pool is indeed spectacular especially on a clear day. They do not provide free airport pickup. A regular Taxi ride to/from airport is about $6.
Sarah
I was disappointed with the free shuttle ride to Thamel. It only runs once a day and you have to book it 24 hours in advance. The room was very clean and modern and the bed was very comfortable.
Verified traveler
Attractive, comfortable & had all the amenities. A refuge of sanity and repose—the perfect place to come into off the road.
Verified traveler
perfect place with perfect food
great
Verified traveler
Good value for money. Very clean and staff were
very polite and went out thete way to help you.
very polite and went out thete way to help you.
Verified traveler
Easy check in/out process. Friendly staff. Clean rooms.
Verified traveler
Visitors or tourists at the pool disturb to take a photo
Raag
Great hotel with a great rooftop pool and view. The restaurant also had some really good food.
Verified traveler
Nice clean place. Staff very helpful. I was able to leave 2 luggages there free of charge and returning a few days to stay for 1 more night.
Deep
Boutique style property. Rooms and the other areas are well maintained and very clean. Staff is very friendly and professional. Exceptional service in the restaurants. The Roof top bar is a highlight with a infinity pool overlooking the city and mountains.
Ezzaze
Location is good but the things inside room to use was too bad. Star hotels should have better atleast. Thats like a normal hotel
Verified traveler
I had a wonderful stay. The rooftop pool is spectacular! The food is excellent and my room was very comfortable and clean.
CW
Very friendly professional staff, restaurant food fabulous, nice clean well-equipped rooms and free access to the local gym was hugely appreciated.
Verified traveler
Everything was perfect. The view from the top was amazing. Thankyou everyone for everything .
Fazle A
Nice!
Nice place to stay. The buffet wasn't good. They need improvement in the food.
alvin
good hotel, I always live here, breakfast is perfect
Sudesh
A great place to acclimatize in Kathmandu
This is a great place to stay in Kathmandu. It is clean and comfortable, the staff is very friendly and helpful, and the dinner was exceptional. We will be staying here on our return to Kathmandu before our international flight out.
Verified traveler
Hotel Shambala is an oasis as a traveller. It’s too far to the Thamel market place but it has everything one needs to an infusion of comfort between adventures.
AND most impressively, when i departed I paid and unbeknownst to me i left my credit card behind. Gave my new address to the lobby assistant and called a cab. Was settling into my new hotel when someone knocked on my door:
THE MAN FROM THE LOBBY HAD DELIVERED MY CREDIT CARD TO MY NEW HOTEL. I was so impressed, surprised, and thankful!
AND most impressively, when i departed I paid and unbeknownst to me i left my credit card behind. Gave my new address to the lobby assistant and called a cab. Was settling into my new hotel when someone knocked on my door:
THE MAN FROM THE LOBBY HAD DELIVERED MY CREDIT CARD TO MY NEW HOTEL. I was so impressed, surprised, and thankful!
Verified traveler
This was my second trip to Nepal and had such a nice stay at the hotel my last visit that I returned. The entire staff are so nice and hospitable! Binita (at the concierge) is absolutely wonderful; she went above and beyond to make sure that I was taken care of and happy. I had come back to KTM earlier than expected (I trekked EBC) and did not have a set reservation at the hotel for those nights--Binita swiftly helped sort everything out! I can not recommend Hotel Shambala enough!
NESTOR JAMES
MY HOTEL OF CHOICE
Very helpful and polite staff. Room is comfortable. I wish I had time to use their infinity pool. Nice hotel
AD
Staff were helpful and cheerful
Good service
Good service
Verified traveler
A wonderful oasis amidst the noise and dust of Kathmandu
Verified traveler
Staff .were amazing but their spa facilities werent working (sauna/ steam room)
Cie
Thumbs up
We had dinner in the dining room with friends. The food was fine and the liquor was a little pricey. They had a wonderful breakfast there. The rooms are extremely comfortable. I was thrilled with the bed! We all loved it and we occupied two rooms for four people.
Verified traveler
I had a great stay at the hotel!! I was by myself but the staff were all so friendly and made me feel right at home. I enjoyed the Spa, and the breakfast buffet were quite decent as well. Definitely well worth the stay, would come back again if I come to Kathmandu!
Verified traveler
All of the staff, regardless of position, really go out of their way to make certain you get excellent service.
Verified traveler
Excellent hotel with very nice breakfast and clean rooms. The service is great. Especially Abhash was very helpful. He recommended places to visit that made my short visit very interesting.
Tomos
Had a great time. Spoke with the barman, Abash Tamang, in the bar upstairs (cloud 9). He was very helpful in providing great service and also some advice on great places to go in Kathmandu and Nepal
Verified traveler
Great hotel
We had an amazing time at Shambala. The room was very comfortable and clean and we had everything we needed. The staff was extremely friendly and did everything they could to make things perfect for us. The pool area is nice, but it's a little small and not many seats. However, it didn't bother us too much as it was a little too cold to swim anyway.
Breakfast was very good and a great variety.
The only downside was the location for us. It is about a 15 minute drive to get to Thamel and its away from most sites as well. We managed to take a local bus to safe some money, but involves a bit more time and walking. If you don't care spending a bit extra on taxis, the location is still great.
Breakfast was very good and a great variety.
The only downside was the location for us. It is about a 15 minute drive to get to Thamel and its away from most sites as well. We managed to take a local bus to safe some money, but involves a bit more time and walking. If you don't care spending a bit extra on taxis, the location is still great.
Verified traveler
Travel with 3 children
We visited Kathmandu with our 3 children and stayed at Shambala for 5 days (taking day trips). The staff were extremely courteous, kind and helpful. They advised me on all the can’t-miss places and they were spot on. Rooms weren’t huge, but clean, comfortable with good showers and excellent internet.The Asian portion of menu was good and breakfast was perfect. Highly recommend.
Thomas
Great Hotel
The staff are top notch. Would recommend this hotel as 4 stars
Lauren
A good place to stay.
Hotel Shambala was a really lovely place to stay and their service was amazing. We visited Kathmandu for just a few days and felt very cared for here. One thing to note is that it was a little ways away from Thamel or city center but acquiring a taxi into the area was rather easy.
Chris
We love this hotel and intend to retun in the future. The staff were helpful, polite and really friendly. Facilities were excellent, fantastic view from the pool. The choice at breakfast was good and food beatifully prepared. Room was clean and very comfortable. Spa facilities worth a visit.Praise all round! We highly recommend this hotel.
Verified traveler
Clean and nice
Had a good roof top restaurant that overlooked Kathmandu.
Bibek
Wonderful \n
I found the hotel employees Very welcoming , happy, and charming which made my stay very comfortable. The property is clean, amenities are great( including swimming pool) and location is very convenient. I Recommend my friends to stay at this hotel. Thanks 🙏
Kevin
Overall, Hotel Shambala is a nice hotel with a roof top infinity pool. Staff was polite and pleasing. Room was clean and as pictured. For American Tourists, this hotel is located in close proximity to the American Embassy.
I have only 2 concerns with this hotel.
1. My room door didn't close with ease and needed extra effort to close. I came back to my room after a days outing and although the door appeared closed, I was able to gently push the door open. Essentially the latch didn't release into the door jam.
2. When arranging my transport to the airport, I was informed there was a $20 cost. I showed them my paperwork that transport was included and they agreed. So beware of your hotel plans and bring documentation with you.
I have only 2 concerns with this hotel.
1. My room door didn't close with ease and needed extra effort to close. I came back to my room after a days outing and although the door appeared closed, I was able to gently push the door open. Essentially the latch didn't release into the door jam.
2. When arranging my transport to the airport, I was informed there was a $20 cost. I showed them my paperwork that transport was included and they agreed. So beware of your hotel plans and bring documentation with you.
Verified traveler
Rooftop view....spectacular
After a long day of travel, this was a welcome respite! Well-appointed rooms, comfortable beds and hot showers, not to mention the beautiful view of Kathmandu from the rooftop terrace complete with infinity pool! Breakfast and staff were top-notch!
yakov
Clean hotel Good food Good quality shower Very recommended hotel in Kathmandu
Verified traveler
Nepal hotel stay
The Shambala is a nice hotel with a friendly staff and decent wifi (which can be hard to find in Nepal).
Verified traveler
Nice hotel in Kathmandu
Great for the price. Recommend to anyone visiting Nepal Kathmandu.
Barbara
Home away from home
Loved Shambala. They saved me while volunteering in Nepal for three weeks. Kathmandu is really a dirty dusty place where it's nice to come back to a nice place like this. Shambala had excellent service, lovely staff, very helpful, comfy bed, consistent WIFI which is a plus in Nepal, nice bar upstairs, decent restaurant. They helped me with travel when i had my days off and they helped negotiate taxis for me too when i didn't feel like it. If i had a complaint it's just that I got so sick of the buffet breakfast after a while. It's always the same and a lot of it is not that hot. But that would be the only complaint. This place is not that close to the main tourist district if that is what you're looking for. For me the location was perfect but it's by far a perfect location. it's just off the main ring road though.
penny
very nice moderately priced hotel
we stayed and Hotel Shambala for 4 days while in Katmandu and the hotel was an excellent facility. Its close enough to walk to the center of town but need to take a taxi if you want to go to Thamel
Verified traveler
The Service was impeccable, the most comfortable and hospitable stay in Kathmandu
Mike
Beautiful and comfortable
Hotel Shambala is a lovely, comfortable hotel. The staff are friendly and attentive. There is a restaurant and a spa in the lobby. The eighth floor has a small, but nice, infinity pool and a poolside cafe. The rooms are very nice. The only disadvantage to this hotel in my opinion is the location - far from the center of town and the Thamel area. It is close to the American embassy.
Verified traveler
very good
Very good, staff followed what we've asked
Verified traveler
We loved this hotel!
After returning from a 10 day Mount Everest base camp trek this hotel was like heaven! The spa was excellent (we had the \"Trekkers paradise\", which was inexpensive and wonderful). The food and the rooftop pool was terrific as well. The hotel is a little outside of the center of the city so be ready to take cabs (which are very inexpensive) to any attractions you want to visit.
Rawan
Thank you
Great helpful staff and hotel.
Location & surroundings
Hotel Shambala
Maharajgung, Narayan Gopal Chowk, Bansbari, 3, Kathmandu, Nepal
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Hotel Shambala
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