Name: Swiss-Belhotel Cirebon
Address: Cirebon Superblock Jalan Cipto Mangunkusumo No.26, Cirebon, 0, ID

10/10

Exceptional

08 Jun 2026

pappu

Staff was great,
Malissa helped us beyond her duty time.
Thank you Malissa

Partner

8/10

Excellent

03 Jun 2026

pappu

Great location, friendly staff

Partner

6/10

Pleasant

05 May 2026

South Wei

Breakfast isn't good, The washroom in our room smells like sewage and water did not drain properly in the shower.
Staff was friendly.

Partner

10/10

Exceptional

09 Mar 2025

Zoltan

Hotel is located in the city center, on the top of the mall. It is easily accessible, big parking lot. 5 minutes from train station.

The staff is very helpful, open door, carrying your bags, speaking English! Very patient with tourists and understanding.

The hotel smells very good, in the elevators also always fresh. The floors upstairs are covered with carpet which makes your moving really quiet. The doors are soundproof, your whole stay gonna be peaceful there. The room is spacious and we'll maintained.
You can get a working desk which is big and provides you the necessary place to focus on your job to do.

The staff comes every day, changing bedsheet and amenities, making your bed. There are free coffee, tea, bottle water!
The bathroom is excellent: clean, nice smell, free body wash. The rooms provide you everything you need during your stay to feel comfortable.

The breakfast is another story on its own. Chef cook is over the top, the easter and western foods are freshly made every day, the taste is phenomenal, huge choice of meals. The staff is very professional, effective, make your tea and being it to your table!
During Ramadan they also allows you to have your breakfast before sunrise (sahor).

There are massage saloon as well, I wish I could try it.

Overall excellent choice for people who are looking for a place at a convenient location, kind and helpful staff, enjoy delicious food, work at peace.

Business_and_leisure

2/10

Poor

14 Jun 2021

Husin

Noisy and very uncomfortable because the construction of the building does not guarantee sound proof. I happened to be placed on the floor with guests staying with the family so the children were noisy.

Business

8/10

Excellent

06 Jun 2021

Verified traveler

ok

Leisure Family

10/10

Exceptional

23 Nov 2019

Hakim

Located in the heart of Cirebon city, very recommended.

Friends_and_family Family

8/10

Excellent

27 Aug 2019

Kristiawan

Best hotel in Cirebon

To have some meetings and sightseeing. We can enjoy the complete hotel facilities. Also convenient location in the city.

6/10

Pleasant

15 Jul 2019

Verified traveler

Poor breakfast quality

Family

4/10

Poor

07 Apr 2019

Verified traveler

This hotel is only good for shopping and the location. Other than t

8/10

Excellent

03 Mar 2019

Michel

Solotrip to Cirebon. Hotel is in good location, near the mall. Just opened the gym and spa. Breakfast ok, did not try other dishes from the F&B department though. Others nothing to complain about.

6/10

Pleasant

26 Jul 2018

Samuel

Convenience location but improvement needed.

Superior deluxe room does not seem give the value for its title.
Upon check in, the room was not prepared for the guests to have a cool room for immediate comfort when the temperature was blasting hot outside. We had to play around and try to adjust the temperature control until we decided we needed an assistance.
Hotel staff are friendly and helpful. However, a good maintenance program, proactiveness and anticipation of guests needs could be better.
The 'Minibar' as they call it, is beyond what it's supposed to be. The fridge is not cold to store any drinks or foods.

10/10

Exceptional

23 Feb 2018

Jio

Good hotel for travel

Good location

8/10

Excellent

01 Aug 2017

Verified traveler

good hotel

it's good hotel

8/10

Excellent

01 Sep 2015

Verified traveler

clean hotel

clean hotel. strategic location

6/10

Pleasant

18 Jun 2015

Jio

Need your attention

The things that I didn't like is the reception in the morning ask \"What time you will be check out\" Guest limit is until 12PM and sure we will check out before 12PM. It necessary to ask.

10/10

Exceptional

14 Jun 2015

Martin

Nice hotel connected to the mall. Parking is not a issue. Hotel provides valet parking for Rp 15000.

Family

8/10

Excellent

09 May 2015

KUAN CHAU

Comfortable convenient, good value

Friendly staff & receptionist. Connect to the shopping mall next door. Free shuttle transfer from Train station to hotel. Very good stay!

10/10

Exceptional

24 Apr 2015

Purna

Nice hotel

Nice play to stay n next to the mall

8/10

Excellent

19 Mar 2015

Verified traveler

Good clean hotel.

Nice hotel and conveniently located beside a shopping mall, but the neighbourhood is not safe.

10/10

Exceptional

02 Jan 2015

Verified traveler

comfortable.

Enjoy it.

Family

10/10

Exceptional

11 Nov 2014

K.S

Unexpected View

+ Great service
+ Cheap diner
+ A lot of food variety at breakfast
- Parking area are quite far if you use a scooter (Cirebon streets are pretty crowded)

10/10

Exceptional

13 Oct 2014

Verified traveler

Clean and comfortable

Great stay and nice staff

Family

8/10

Excellent

18 Jan 2026

TSAN YUAN

服務人員

Business

6/10

Pleasant

12 Nov 2025

TSAN YUAN

Water too small

Business

10/10

Exceptional

29 Oct 2025

Yi-Ting

All of those

Business

10/10

Exceptional

18 Dec 2024

seungseob

가성비 좋은 호텔

가성비 좋은 호텔입니다. 깨끗하고 조용하고 시설과 조식도 좋은 호텔입니다.

Business

6/10

Pleasant

19 Nov 2023

MYEONG JUN

비지니스로 오기엔 별루

청소상태도 별루고 아침은 4일동안 메뉴가 변화가 없슴. 옆방 소음도 심함

Business

4/10

Poor

16 Mar 2023

João Jacinto

Hotel sujo, sem manutenção e nada confortável!

Business

10/10

Exceptional

03 Apr 2021

Yu Chan

大推薦

非常讚，壞境舒適，值得再來一次

Friends_and_family Family

8/10

Excellent

22 Mar 2021

Verified traveler

Ok still good to stay

Leisure Self

6/10

Pleasant

03 Aug 2020

Verified traveler

Normal
Room cleaning staff always knocked my room and it was noisy

Leisure Self

2/10

Poor

14 Jan 2020

SuJin

처음에 들어간 방은 4시간이 지나고 시원해지지않고 아침에 샤워하는데 뜨거운 물이 안나와서 덜덜 떨면서 샤워함
주위에 작은 몰이 있어서 편리함

체트아웃도 안했는데 청소부가 노크도 없이 방문을 함부로 열어서 깜짝 놀람

Partner

6/10

Pleasant

22 Dec 2019

Verified traveler

on expedia website, we should able to amend the room type ( I changed it as lined with a time frame given) and on expedia web show \"maybe\" free charge for roller/extra bed,

but in reality Swiss Bel hotel didn't know my amendment? a receptionist said it's fully booked and I had to pay Rp.300.000 for extra bed.

Friends_and_family Family

8/10

Excellent

29 Nov 2019

Ming Yuet

體評分不錯的酒店

酒店位於市中心，旁邊有個商場，很多不同的店，方便度很好。
房間很乾淨，早餐品種很多，各適其適
但如果洗面盆，加回個塞；霉爛地方，修補一下；房間燈光加强點，那就更完美了

Business

8/10

Excellent

25 Feb 2019

Dermawan

Pelayanan Cukup Bagus dan bearish

Tempat Parkir kurang

6/10

Pleasant

14 Feb 2019

Masaya

おすすめはできません。

お部屋にゴキブリがいました。いまいちでした。

8/10

Excellent

16 Feb 2018

Didiet Tri

Lokasi strategis satu gedung dengan mall

Lokasi satu gedung dengan mall, kolam renang luas, kebetulan waktu menginap non-smoking room penuh, terpaksa di smoking room pertama masuk agak tidak enak bau kamar. Sarapan standar, Wifi internet tidak bagus (kadang lancar kadang lambat, koneksi putus nyambung dari kamar)

8/10

Excellent

20 Oct 2017

Maureen

Nice hotel facility and next to mall

Friendly, care and professional receptionist.
Nice breakfast with various menu

2/10

Poor

16 Jul 2017

TH

残念なホテル

ベッドサイズが小さい事と、ミニバーが連絡しないと開けてくれない事、食事の際レストランで注文したものと違うものが来た事、夜１０時以降に注文もしていないルームサービスで起こされた事、部屋の遮音性が悪く隣室の騒音が聞こえ続けたこと。この地域で一番高い値段なのに、一番ひどかった。二度と使わない。

6/10

Pleasant

06 Jul 2017

Verified traveler

Stadthotel

Zentral gelegen, ausreichender Komfort. Sauberkeit Note 3

8/10

Excellent

16 Apr 2017

Idham

Hotel terbaik di cirebon

Sarapan pagi nya enak

8/10

Excellent

21 Feb 2017

Tan

keseluruhan good, kecuali parkirnya

Untuk keseluruhan pelayanan kamar cukup baik, sarapan buffet sangat puas dan enak, tapi sayang menginap disana 2 malam ternyata menu breakfastnya sama (hanya beda 1-2 menu, yang lain sama).

parkir kurang memadai karena campur dengan pengunjung mall CSB, space di depan hotel sangat sedikit.
jadi sulit cari parkir dan akses keluar masuk juga padat.
waktu jam 7 malam harus antri 1 jam untuk keluar parkir mobil.
padahal kalau tidak macet hanya butuh waktu kurang dari 5 menit.

Family

8/10

Excellent

10 Jul 2016

Verified traveler

Menginap di hotel Swiss-bell cirebon

Dalam rangka liburan hari raya Idul Fitri sekalian mudik menemui keluarga, kami sekeluarga menginap di hotel Swiss-bell cirebon yg saya booking secara online melalui Hotel.com.Saat sampai di area CSB, kami sempat bingung dengan lokasi lobby hotelnya, setelah tahu, area parkirnya di depan lobby penuh. Kami diarahkan utk parkir di lt. 6A gedung parkir. Dari lantai parkir yg berhubungan dgn servis area hotel yg terdapat kolam renang dan resto hotel. Sy hrs turun ke lobby utk check in, yg menurut saya sharusnya jg disediakan front office atau tempat check in tamu hotel. Petugas front office sampai roomboy yg membantu membawakan barang2 kami sangat ramah dan membantu. Kamar yg kami dapat tipe superior, dengan fasilitas dan gambar yang sesuai dengan gambar yang ada. Kulkas mini tanpa mini barnya. Wifi kamar susah di access. Kolam renang dan menu sarapan di restorant hotel juga cukup oke. Berhubung ada access langsung ke mall CSB cirebon, bila ada keperluan yg harus dibeli, kami tidak perlu repot2. Jadi kesimpulan saya saat menginap di hotel swiss-bell cirebon, sangat menyenangkan dan berkesan. Saran saya agar disediakan area parkir yang luas di depan dan sekitar lobby hotel disertai petunjuk arah lobby hotel yang jelas sejak dari loket ambil tiket parkir.

8/10

Excellent

02 May 2016

リス君

ジムが改装中

8月まで、ジム改装中だそうです。
隣がモールで便利です。
近くに日本料理屋もあります。
部屋は新しくて、清潔です。

6/10

Pleasant

16 Apr 2016

Michel

Affärsresa

Hotellet ligger bra till, precis vid köpcentrum, bra frukost, dock finns det inte mycket att göra på hotellet. Har bott på detta hotel tidigare, känns som hotellet aldrig blir riktigt klart, nu höll massa arbetare på att ta bort stenplattor vid swimming poolen, känns inte riktigt ok att nyttja poolen då. Gymmet har de fortfarande inte klart, hotellet har åtminstone varit i bruk 2 år.

6/10

Pleasant

28 Mar 2016

Kang

하드웨어는 괜찮지만 소프트웨어는 별로..

위치나 시설은 훌륭한 편
하지만 아직 헬스장이 없음(공사중)
결정적으로 서비스가 별로..겉으로는 친절하지만 누구도 문제를 해결해주지 않음..렌트카 요청했다가 결국 준비안돼서 반나절 날림..애스턴에서 숙박할걸...

8/10

Excellent

01 Feb 2016

Verified traveler

Layanan antar jemput gratis dari dan ke stasiun

Antar jemput gratis dari dan ke stasiun kereta api, lokasi dalam satu blok dengan pusat bisnis dan perbelanjaan modern, ada banyak kuliner khas cirebon di samping lobby hotel.

Family

6/10

Pleasant

10 Nov 2015

Jeunghyun

좋았어요 그냥

좋았어요 그냥

6/10

Pleasant

06 Nov 2015

Verified traveler

Just Okay..

Hotelnya cukup baik, hanya awalnya ac nya kurang dingin..
sedikit diluar ekspektasi, karena semua serba standart..
parkirnya sangat rumit.. butuh 30 menit untuk bisa keluar dari parkir.

kelebihannya adalah pelayannan yang baik dan kasur yang sangat nyaman.

Partner