Hotel Casa Fortuna

8/10

Excellent

09 Mar 2026

Gurvinder

The hotel location is nice and clean inside.
They had issue with wifi no excess.

Friends_and_family Family

8/10

Excellent

07 Mar 2025

Christopher John

While convenient for access to the city, the immediate area is not particularly pleasant. However, the hotel, while it provides all that is needed, is a little 'tired' as to its decor. But, the in-house 'pure veg' restaurant and bar is excellent, providing breakfast, lunch and dinner. The staff are charming, friendly and efficient. It may not be 5* but gets an A from me.

Leisure Partner

2/10

Poor

13 Sep 2024

umang

Property was under construction so there was a mold in the room. I requested to change which was approved when I talked to Expedia's customer care otherwise they were not agree to change the room.

Leisure Partner

6/10

Pleasant

14 Apr 2024

Isaac

Although this place is pretty unremarkable, I wouldn’t say that’s a bad thing. It’s OK, and that’s fine. The best part is the location. And if you are someone who likes to walk when travelling, this is a great place as a home base.

Leisure Self

10/10

Exceptional

12 Mar 2024

Dennis

Very clean, comfortable and noise free room. Check in was quick, staff friendly and helpful.
Room service good and quick. One prep was too spicy but gave us free ice cream to make up for it.
Check out quick. Overall would definitely recommend!

4/10

Poor

09 Oct 2022

Yogesh

This place doesn’t look or feel like the photos they have uploaded on travel sites. The bedrooms are dirty and stink of mold and mildew.

Not a clean place for western travelers.

Business Self

8/10

Excellent

16 Sep 2022

Michael

This property is in a good location and provides a plesant stay in busy Kolkata

Leisure Partner

8/10

Excellent

05 Apr 2022

Priyanka

Good small property

Business Self

10/10

Exceptional

05 Feb 2020

Verified traveler

This is our second stay in this hotel.
Everything, especially help from the staff and individual workers in this hotel is exceptional.
We thoroughly recommend this hotel to anybody and everybody.

Friends_and_family Partner

2/10

Poor

26 Sep 2019

Mdkasib

Never ever recommend anyone
All service was dam poor

Business Self

8/10

Excellent

13 Mar 2019

Matt

Overall a nice place

Hotel is great and included breakfast was very good. The air conditioner seemed like it was a bit dirty. I had pretty strong sinus problems while in the room, but really was only in there to sleep. The a/c blows right on your bed. Other than that the room was clean and the hote staff were fine.

Partner

10/10

Exceptional

11 Mar 2019

Verified traveler

Comfortable stay

We had a lovely stay, the staff was great. Only Minor downside is that the breakfast was pretty basic.

Partner

8/10

Excellent

07 Mar 2019

Verified traveler

Clean and comfortable. 10 minutes walk from a metro station. Breakfast was good, but be aware it is a vegetarian hotel (no eggs).

Leisure Family

6/10

Pleasant

07 Feb 2019

CHIOW ANG

Inconvenience in using WIFI

During my two-night stay with Hotel Casa Fortuna, I recall I need to remind the reception staff about five times to reset my room wifi’ as ‘data limit has been exceeded’. I have stayed in five hotels during the three weeks tour and this is the only hotel that kept the ‘data limit’ for wifi and it seems to last for only two hours.

Partner

6/10

Pleasant

14 Jan 2019

Verified traveler

Nice Hospitality and warm welcome, great room service. Rooms
were small, expensive food in the restaurant. I will recommend it to my friends for sure.

10/10

Exceptional

13 Jan 2019

Verified traveler

Great location, my room was comfortable and clean. The staff were especially friendly and helpful.

8/10

Excellent

25 Dec 2018

Verified traveler

Staff were helpful.Staff were helpful.Staff were helpful.

10/10

Exceptional

19 Dec 2018

bikram

Good experience at a good location. But internet not good.

Partner

10/10

Exceptional

05 Dec 2018

Verified traveler

Very friendly and hospitable staff with prompt and attentive service

10/10

Exceptional

21 Nov 2018

Verified traveler

Some of the other guests on my floor were smoking. When I reported this to the staff, they followed-up with those guests in question and also brought me an air purifier. Excellent customer service!

Also, the breakfast spread is very tasty.

8/10

Excellent

01 Oct 2018

Barry

Well presented hotel in a central location. Staff attentive, well presented and helpful, particularly with directions. The hotel restaurant was professionally managed with an extensive menu and excellent food.

10/10

Exceptional

12 Apr 2018

Nishana

Hotel with friendly staff

Very neat n tidy hotel. Friendly n helpful staff. Slight noise frm street. Very busy street esp peak hours. Was quite central. Would book again if I was in Kolkata.

10/10

Exceptional

17 Mar 2018

Nishana

Worth your money

This hotel was very good. Reception was always smiling and ready to help. Room was clean and neat. At night slightly noisy from traffic and within the building. Very central. Staff were friendly. Breakfast was great.

10/10

Exceptional

02 Mar 2018

Verified traveler

Overall stay was excellent. Staffs are excellent and so does the hotel & room condition

10/10

Exceptional

01 Mar 2018

CHARLES

Clean, comfortable, friendly

Very comfortable room. Front desk staff extremely helpful with touring recommendations. Tasty cuisine in restaurant. Only issue was with wifi having a daily cap on data transfer, which is resolved by a call to front desk. Still, it's inconvenient and unnecessary.

10/10

Exceptional

16 Feb 2018

Prannoy

Nice hotel in city centre

I stayed with my parents for 4 days. The restaurant (Casa Kitchen) in hotel is very nice. Staff is polite and courteous specially the support staff (e.g. Raju da, non-front desk staff). Some of the front desk staff (2 ladies) were also helpful.

Breakfast spread was nice as well.

10/10

Exceptional

10 Feb 2018

Dennis

Perfectly satisfied

I stayed three nights at the Casa Fortuna before joining my group tour at another hotel and everything was fine. The hotel restaurant, Casa Kitchen, is located in the building and the included breakfast is very good. I also ate several other meals in the restaurant and the food was very good. I eat mostly vegetarian and the restaurant only serves vegetarian food was was fine with me. The metro station is only about a ten minute or less walk away from the hotel which is convenient. I am going back to Kolkata in November to join up with another tour and will stay at Casa Fortuna for the days prior to joining the tour.

10/10

Exceptional

19 Jan 2018

Sandy

Fantastic service

I spent a week at Casa Fortuna with several friends and we had a terrific experience. The staff was great, particularly in the restaurant. They took very good care of us, even anticipating our needs a couple of times. I would definitely stay here again.

10/10

Exceptional

23 Dec 2017

dan

A great hotel

The menu is great. The room service is fast and friendly. They don't bother you constantly like other hotels I've been in and are generous with providing extra bottle water when you need it. Its a 10 minute walk to Victoria memorial

8/10

Excellent

16 Dec 2017

Ravi K

Cosy hotel close to Park street area

This is a cosy hotel close enough to park street that one can walk to it. The amenities were good, room was clean. The only complaint is the way the shower is designed. There is no barrier between the shower and the surrounding area which tends to spill the water over the bathroom.
I would definitely stay here again.

Family

8/10

Excellent

30 Oct 2017

Steve

Noise and convenience

Kolkata is noisy. It is on the corner of 2 main roads one of which is below a major elevated highway. Therefore can be noisy even if well insulated.
It says it is vegetarian. Actually it's vegan and the choice of breakfast food is limited
If you are prepared to take on India roads then Victoria Monument is 25 mins inconvenient walking away. Not located particulary centrally should you want to be nearer town and better shops and restuarants

10/10

Exceptional

09 Jul 2017

Jordan

Lovely little hotel in a good location.

I very much enjoyed staying at Casa Fortuna, it was an excellent base for exploring Kolkata for a week. It is located in a nice neighborhood, close to good shopping and food options. The Maidan/Victoria Memorial is very close also. The Hotel staff are very pleasant, well organised, and helpful. While the rooms are a touch small they are well appointed and very comfortable. I would gladly stay again next time I am in Kolkata.

8/10

Excellent

27 Dec 2016

BB

Nice hotel much more like Western hotels

Nice hotel close to park street, Victoria memorial, US consulate, etc. Ameties wise very nice and Western tourists would feel much more like the facilities they are used to back home.
Food is very nice in their restaurant although a bit pricey. Complementary breakfast is really excellent.

Front office staff left a lot to be desired, never felt the welcome feeling or basic details were also not provided during check-in two times when I stayed this year. Earlier it used to be very good when I stayed a couple of years ago.

8/10

Excellent

13 Dec 2016

Steve

Very good hotel.

Well run hotel. Excellent and attentattive staff. Very clean.Hotel slightly out of the main area. Shame about just having a veggie menu. The only main negative report was that needing a lick of paint here and there. Would certainly stay again. 9/10.

10/10

Exceptional

23 May 2016

Verified traveler

Great location!

It was very nice, the staff was friendly and helpful. We enjoyed the vegetarian breakfast!

Partner

10/10

Exceptional

16 May 2016

William

Excellent hotel-will defiantly stay again

Excellent staff and hotel mgr- they went out of the way to be helpful-the vegetarian food in restaurant excellent-really first class. They tried take care of every detail-down to cookies delivered to your room before bedtime. Nice clean park behind-nice place to relax and watch the many chipmunks. New up market shopping center very near with one of the best restaurants in town \"Oh Calcutta\". Will defiantly return to this hotel.

8/10

Excellent

17 Jan 2016

Verified traveler

I liked the location of the hotel and excellent vegetarian/vegan food at Casa Kitchen.

6/10

Pleasant

06 Jan 2016

eric

The worst internet experience ever

The room (209) itself would have been great but, and this is a big but, it is very noisy. There is a tall, narrow window in the bathroom to let the steam out but it doesn't completely close when you don't need it. As there is a massive, buzzing generator below the window, it gets unbearable. Furthermore, the room is atop the kitchen. Every once in a while you would hear loud chopping (weird I know) and people shouting, and then staff would smoke under your open bathroom window.
But the worst is the internet. A web based login system that logs you out every now and then, passwords that don't always work, it's a massive pain. You get the login data only after they 'set it up', which can take 15-25 minutes depending on how busy the reception is. I cannot understand why they don't set that up beforehand, or have a bank of logins already created. Baffling. Over the 4 days i stayed at this hotel, I must have gone to the Reception desk 8 times to deal with the internet. For the price you pay, this is unacceptable. Words cannot describe my extreme level of exasperation.

8/10

Excellent

02 Jan 2016

intrepid702

Good location, close to park street

Reasonably clean rooms, friendly staff and nice vegetarian breakfast with good variety of indian dishes, bit dxpensive considering considering level of amenities but overall satisfactory experience

8/10

Excellent

02 Oct 2015

Adam

Decent Hotel in the Heart of Kolkata

The location is loud and intense once you step outside the door. But the hotel itself is a nice escape from Kolkata. If anything the staff is over abundant and over-eager to help, which was a bit strange for me. The food in the restaurant was great vegetarian fare, although it takes quite a long time for the food to arrive and there are far more waiting staff wandering around than customers, maybe a 10:1 ratio, which again was strange for me. The rooms were in pretty good condition, some small bugs and not immaculate but quite clean when compared with the city itself. For the price it is a good choice in Kolkata, if you want to spend more the Swissotel is far better.

10/10

Exceptional

01 Sep 2015

Vince

Best service!

Great little hotel, awesome staff. Great location and great food. Well worth the price paid and more!

8/10

Excellent

23 Apr 2015

Karen

Great location, Staff were very helpful

I would definitely stay again. The location was great, with bus and taxi outside front door. Despite the busy location, our 4th floor room was very quiet. The indian buffet breakfast included was delicious. Highly recommend!

8/10

Excellent

13 Apr 2015

Vanessa

would stay again

I would definitely recommend this hotel. Great shower, great air con, big room, good breakfasts and a good location.

Family

8/10

Excellent

20 Mar 2015

Richard

Casa Fortuna is close to the British colonial part

Comfortable stay with helpful staff. The hotel was a long drive from the airport, but that's Kolkata traffic for you, and the draw back to a central hotel.

10/10

Exceptional

18 Dec 2014

SUMEET

very nice hotel

Very nice and neatly maintained hotel. Breakfast was exceptionally good. Had wide varity of choice from south indian, north indian and continental food for breakfast. Staff was very courtous and helpful.

Family

4/10

Poor

05 Dec 2014

Verified traveler

casa fortuna

Service was great however the mold in bathroom was not

Family

10/10

Exceptional

22 Sep 2014

BB

very pleased in Kolkata

I was greatly surprised at the quality of the Hotel Casa Fortuna. The staff and facility were very very nice. The breakfast buffet with Indian vegetarian dishes was awesome as well as the meals in the restaurant. The airport shuttle was helpful in picking me up upon arrival. I will recommend others to say here for sure. The rooms were clean and the bead and linens as nice as many hotels in the states. So comfortable and hot water showers too!

4/10

Poor

11 Sep 2014

tulay

great stuff,

Hotel location is close to center. only great think is about hotel was helpful stuff. Special thanks to front desk personnel Mr. Suman, Mr. Rihan and Mr. Rajudas. Hotel room was really small and cleanliness was below average.

Partner

8/10

Excellent

25 Aug 2014

Rohith

Excellent hotel

Good hotel, great location and very clean. They even let me check out late.
On the downside, food is not good.

10/10

Exceptional

02 Aug 2014

Geoff

Great location with outstanding qualities.

Staff were very helpful from an early morning check in to the moment we left, we stayed 4 nights.
The food was outstanding and the service was the same. The little things like the morning newspaper placed under your door. The small plate of chic chip cookies delivered to your room just before retiring (but not every night) were thoughtful.