Name: Best Western Holiday Hills
Address: 500 West 120 South PO Box 406 PO Box 406, Coalville, 84017, US

8/10

Excellent

03 Aug 2026

Rosa

Muy caras las noches para operate

8/10

Excellent

31 Jul 2026

Pamela

It was very nice that the pool area was open 24/7 and I was able to soak in the hot tub after a long day of traveling. The hot tub was hot even though all the jets were not working. The hotel appeared very clean and was well maintained. However, after I took my shower my feet were getting black because the floors in my room were VERY dirty. It's hard to see the dirt on the faux wood plank flooring, but using a washcloth to clean the floor in front of the sink proved otherwise.
The breakfast was the standard fare of hot and cold items. Fruit, make your own waffles, eggs, cereal, muffins, juice and coffee. Overall a nice place to stay. Just keep your shoes on.

6/10

Pleasant

30 Jul 2026

Sylvia

The grounds are very nice. The room was big enough and adequate. However, there were several bugs in the room , including a big spider. The staff removed it for me, but it shouldn't have been there in the first place. The bed was comfy. However, it wasn't possible to pull up the shades to look out of the window because the electric cable to operate them was broken.

10/10

Exceptional

28 Jul 2026

Corey

Even at 3 AM, check in was quite workable. Staff was helpful and friendly. My stay was short, and accomplished exactly what I needed.

10/10

Exceptional

26 Jul 2026

Kaaren

Great pool without a bunch of kids!

10/10

Exceptional

26 Jul 2026

RHONDA

Pool/hot tub were closed b/c of mechanical issues. Everything else was great.

6/10

Pleasant

26 Jul 2026

Ronald

My room was ready and clean. Our friends were given two different rooms that had not been cleaned and had to wait to clean them. I went to the pool and there were no towels. A family with kids were using to pool and had consumed all the towels. I noticed upon leaving they were not guests as they got in a car a drove away. I was pulling a boat and it was difficult to find a lighted area to park overnight

8/10

Excellent

23 Jul 2026

Mark

The rooms were clean and the breakfast was good.

10/10

Exceptional

17 Jul 2026

craig

All good

Partner

8/10

Excellent

16 Jul 2026

Rhonda

It was a nice hotel. Suited our needs.

Partner

10/10

Exceptional

16 Jul 2026

Jennifer

Everything at this hotel was in working order and the staff was very friendly. I especially appreciated the quiet AC! The exercise room was very minimal with no area for floor exercises and the breakfast was a little disappointing but, I really liked the yogurt machine!

Self

10/10

Exceptional

14 Jul 2026

Amanda

This place was great. Beds were amazing. Aesthetically pleasing. Clean and comfortable. Breakfast was a good hot breakfast with eggs, sasuaagw, potatoes, cereal, fresh yogurt, waffles and a few other items. Staff was extremely friendly. We would definitely stay there again.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Michael

Clean, comfortable and quiet. Quick little breakfast in the morning and we were off.

6/10

Pleasant

14 Jul 2026

Jiacong

The bathroom is not clean at all. There was pee stain on the toilet seat and stain on the bathroom floor

Family_with_children

8/10

Excellent

11 Jul 2026

Karen

Stayed July 10-11: Thankfully they had pet friendly rooms still available 1 day out. Very nice hotel, pleased with how brignt and clean everything was! Very happy with our room! Everything exceptionally clean and in nice condition!
There is a grassy area for dogs that is near they keep mowed with a clean up station and disposal can, so that is nice!

My only complaint was the complementary hot breakfast. It is served from 6-9am. I got there shortly before 8 and looked like it had just been refilled.
I got the seasoned potatoes, scrambled eggs and sausage links. The eggs must have been frozen and ranged from cool to literally watery thawed ice cold. Same with the poatoes, barely warm with pieces half hard raw and not even cooked through. I couldnt eat anymore. Sausages were at least warm.
For as nice everything else was I was disappointed.
I grabbed a muffin and went back to room.
The waffles and bread options looked good, good juice options.
LOVED the coffee though!
Would stay again, hopefully a better breakfast experience next time!

Partner

10/10

Exceptional

08 Jul 2026

Heather

Great location

Family

10/10

Exceptional

08 Jul 2026

Clark

Very nice property in a great location. Rooms are clean and recently remodeled. Bed was comfortable. Quiet property even though close to the highway. Elevator to upper floors. Nice breakfast room and pool. Not a lot of food options in the area but included breakfast was excellent. Friendly staff.

Self

10/10

Exceptional

06 Jul 2026

Ashley

Great room quiet, beautiful area. Staff was really helpful. Great breakfast really good hotel.

Self

6/10

Pleasant

05 Jul 2026

Paula

The bed was horrible. No box springs - just a rickety metal bed all the way across and the mattress was well worn with pee stains on the side of it. If you rolled over it sounded tinny. Thin walls. Adjoins rooms . You could hear the adjoining room’s TV very loudly. Breakfast was good. Personal preference - a staff member should be at the desk not a bell to ring at all times.

8/10

Excellent

03 Jul 2026

angelique

There isn't competition in the immediate area. But they still made the hotel a nice, clean place to stay.

Friends_and_family Family

10/10

Exceptional

02 Jul 2026

Anne

From the moment we entered the clerk was genuine, professional, and got us checked in quickly! Great price, clean, and great experience.

Only one thing I would request. Breakfast had many choices and was delicious however, there was not any fruit. My only suggestion.

Thank you very much! We enjoyed our stay! Great indoor pool and jacuzzi…opened 24 hours a day too!

Family_with_children

10/10

Exceptional

29 Jun 2026

Shirley

We have stayed here many times. The service is excellent, the rooms are spacious and welcoming. The breakfast is wonderful. Lots of choices and great coffee.

Partner

10/10

Exceptional

28 Jun 2026

James

Room was well kept and clean and very pet friendly. Staff was super helpful and variety for breakfast was delicious.

Family_with_children

10/10

Exceptional

27 Jun 2026

Donn

Very clean and updated. This little motel will surprise you with its friendly staff and updated decor. All it needed was a soap holder in the shower and maybe a towel rack.
No weird smells and super clean. We were pleasantly surprised.

8/10

Excellent

22 Jun 2026

David L

love how pet friendly they are and the hot tub never closes

Partner

10/10

Exceptional

13 Jun 2026

Travis

Everything was great

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Rose

Good breakfast and coffee! Staff very nice! Easy access from hwy. Clean facility clean room!

Pet

10/10

Exceptional

08 Jun 2026

Kelly

Friendly staff, good recommendation for dining locally.. nice little town

Self

10/10

Exceptional

04 Jun 2026

Colleen

Overnight stay on my solo road trip. Lovely people next to lovely stream. Town is sweet with lots of dining options.

Self

2/10

Poor

01 Jun 2026

Rebecca

When we had issues with canceling this booking the provided contact number was actually a fax number. After contacting Expedia they had the same issue. When we finally found the correct contact number the hotel wouldn’t cancel it so I ended up paying for a room I didn’t even use. Very disappointing. Would not stay here.

6/10

Pleasant

31 May 2026

Josh

Room seemed clean. Bed was good. Plumbing a little unreliable. A number of minor but noticeable instances of wear and tear in my room and around the facility.

I tried the breakfast but the potatoes were undercooked and the scrambled eggs were the blah variety most hotel breakfasts have these days.

Hotel is just off the interstate, but there's not much around for travelers.

6/10

Pleasant

31 May 2026

tai

Aaaaaaaaààaaaaaaààààààaaà

8/10

Excellent

30 May 2026

Jim

good

10/10

Exceptional

29 May 2026

Madeleine

Had all the amenities and was well run.

Self

8/10

Excellent

29 May 2026

Bryan

👍 ⭐️⭐️⭐️⭐️ This hotel was a nice clean hotel for the price. Not a lot of options around the hotel. It is in a very small town away from a lot of commerce. Saying that, it’s quiet and the staff was friendly. Our beds were comfortable. The room was clean. We would stay there again if traveling that way.

Friends

4/10

Poor

29 May 2026

Marc Nathan

From the outside it seems like a nice place to stay. Dive a little deeper and it just isn’t. My room smelled and had older carpet. My toilet did not flush. The laundry room was coin-operated with no change machine, and the desk only had $1 in quarters, “go to town” they said. Breakfast was of poor quality. The eggs were powdered eggs, juice machine had watered down juice, sausage was poor quality and was not browned on the outside; must have been microwaved, and only a small variety of breads. The staff was not very helpful and the owner was a hothead. I had a 3 day reservation. I get a call from the owner at about noon and he asked if I was checking out. I said that I had another day to my stay and that he should check his records and call me back. He calls back immediately and calls me a foul name. I hung up the phone and headed downstairs. Before I got to the room’s door the phone was ringing again. When the elevator doors opened there he was. He said “Get out. I want you out.” I tried to calm him down and tried to figure out what was happening. All he could do was yell and scream. He disappeared into the back. I waited several minutes for him to reappear. Then he said that I haven’t paid for 3 nights and my reservation was for 3 nights. I asked to see and he showed me. I checked my bank account and sure enough the clerk only charged me for 2 nights. Now it all made sense. I told him that all he had to do was tell me that to start with. Never again!

Self

8/10

Excellent

28 May 2026

shelly

Older hotel but the staff makes up for that. Fantastic front desk representatives and friendly breakfast crew. Breakfast was awesome! Comfy beds and pillows. Close to High West Distillery. Not much for restaurants nearby, but Park City is only 30 minutes away. Would stay again!

Partner

10/10

Exceptional

27 May 2026

Amy

👍

Family

6/10

Pleasant

25 May 2026

Kirah

Took the front desk about an hour to check us in… place was clean. Breakfast was not great. But good location next to campsite!

8/10

Excellent

24 May 2026

Shurie

Great staff, clean rooms, but loud. You could hear the next room's TV.

Friends_and_family Family

8/10

Excellent

21 May 2026

Mike

Great stay! Breakfast was plenty and good.

Self

4/10

Poor

20 May 2026

Ricardo

Ok stay.

Family_with_children

10/10

Exceptional

16 May 2026

Brian

Front desk staff was very helpful and friendly. Breakfast was great.

Self

8/10

Excellent

14 May 2026

Susan

This property is more than adequate for an overnight stay. It has a beautiful indoor pool and hot tub, which are open 24 hours. The breakfast was good, with hot and cold items offered. We were not able to take advantage of the free WI-FI as the server was down.

Partner

10/10

Exceptional

14 May 2026

Paula

Very clean. Quiet. Easy access to Intersate 80.

Family

10/10

Exceptional

13 May 2026

Mark

Excellent

10/10

Exceptional

11 May 2026

Robert

Good breakfast. Clean room. Pool and hot tub open 24 hours!

Family

10/10

Exceptional

09 May 2026

Richard

Did not stay for breakfast. Parking was great. Clean room and wonderful mattress.

The A/C was quite noisy. Had to turn it off during the night.

Self

10/10

Exceptional

04 May 2026

Jacy

Very nice room, and a yummy continental breakfast!

Pet

6/10

Pleasant

03 May 2026

alonso

Don’t drink the ice

Partner

10/10

Exceptional

30 Apr 2026

Trevor

Very clean room. Awesome staff. Didn't eat breakfast because we left too early. Parking was super easy.

Family

6/10

Pleasant

30 Apr 2026

Saima

The room smelled VERY strong of urine. A chair in the room smelled of urine. The bed was horrible and was so low to the ground it felt like just sleeping on a mattress only. No waffle batter at breakfast. Desk Clerk/Manager was very nice and professional at check-in.

Partner

10/10

Exceptional

29 Apr 2026

Grzegorz

Awesome

10/10

Exceptional

21 Apr 2026

Diane

Clean room, staff, breakfast was great, price was right! It was amazing!!

Pet

4/10

Poor

20 Apr 2026

Kimberly

Stayed in a family suite so we could have separate spaces after traveling 15 hours. Remote did not work on one of the TVs and the desk staff had to come up. Remote could not be corrected so he found another one stating that the TVs were new but the remotes very old and taped. Furniture is peeling but clean. Breakfast was not good - eggs were some kind of mystery and were cold. One of the family had to use the restroom while eating and the bathrooms were locked. I asked the front desk for a key and she said they were out of order so we had to scurry all the way back to our room trying to balance the plates of food we had intended to eat at the table.

Family

6/10

Pleasant

20 Apr 2026

Cynthia

Breakfast was good.

Partner

10/10

Exceptional

20 Apr 2026

Brittany

We had an amazing stay. Our kids loved the pool. Hot tub was awesome. Great breakfast and attentive staff. Will definitely stay again

Friends_and_family Family

10/10

Exceptional

17 Apr 2026

Becky

Excellent value nice room clean pool and hot tub

Partner

10/10

Exceptional

15 Apr 2026

Jason

Room was super clean, as was the loo. Breakfast was still fresh and stocked at almost closing time

10/10

Exceptional

06 Apr 2026

Elizabeth

Such a clean property and the customer service is outstanding!

Family_with_children

8/10

Excellent

29 Mar 2026

Jose

It is a well maintained older facility. Traffic noise from the interstate was noticeable in the highway-facing rooms.

Partner

8/10

Excellent

29 Mar 2026

Shannon

Pet friendly, clean room, and typical but good selection for breakfast. This was the last hotel from our long drive back to home and it was quiet, easy parking and comfy.
The young lady at check in was sweet and helpful.

Family_with_children

10/10

Exceptional

22 Mar 2026

Timothy

Clean room, nice bed. We really liked that the hot tub and pool were open 24 hours!

Partner

6/10

Pleasant

18 Mar 2026

Tammy

The hotel was very nice but the front desk staff was not friendly. Also at the continental breakfast they had run out of bread and bagels to go with the eggs. Very disappointing:(

8/10

Excellent

17 Mar 2026

Verified traveler

Property is quiet

8/10

Excellent

05 Mar 2026

Chance

Nice hotel would definitely stay there again

Family_with_children

10/10

Exceptional

02 Mar 2026

Ruby

👍

6/10

Pleasant

24 Feb 2026

Paul

I was charged both on Expedia and at the hotel, and have not been reimbursed for the double charge.

Self

8/10

Excellent

23 Feb 2026

Tameal

Room was very clean, night staff very friendly and helpful... hot tub was dirty needed some attention....

Friends_and_family Family

8/10

Excellent

23 Feb 2026

YU LING

We had a great stay at Best Western Holiday Hills. The room was very clean and well-maintained, which made it easy to relax and feel comfortable right away. It was also impressively quiet. We were able to get a great night’s sleep without any disturbances. Overall, a peaceful and pleasant experience. We would definitely stay here again!

Family_with_children

10/10

Exceptional

19 Feb 2026

Michael

Room was clean, flooring was fairly new and bed was clean/comfortable. Breakfast was fine as well (eggs, potatoes, sausage) and a few cereals/breads/bagels as well. Overall a pleasant one night stay.

Self

4/10

Poor

16 Feb 2026

Curt

Walls are paper thin

10/10

Exceptional

15 Feb 2026

Jacqueline

Staff was great- room was good but floor was sticky. Looked good but was not mopped with a clean mop. Very good facility

Partner

8/10

Excellent

15 Feb 2026

William

Pool was nice

Friends_and_family Family

8/10

Excellent

09 Feb 2026

Ken

Room was nice, but pillows were little squares. Would of like a better pillow.

Leisure Partner

10/10

Exceptional

06 Feb 2026

Henry

Always clean and quiet

10/10

Exceptional

05 Feb 2026

Kamille

Clean room, great staff, easy check in and out. Only wish they had available was quarters for laundry room. I don't always use laundry rooms, but we used the pool and needed to dry our clothes so it won't weigh our luggage heavy. Other than that, everything was good and smooth.

Leisure Family_with_children

10/10

Exceptional

04 Feb 2026

NESLLIN MAE

The staff was very friendly and helpful. They were very warm and welcoming. Rooms were also very clean, and the lobby was also very comfortable, my friends and I hung out with snacks in the lobby for fun. The pool and spa was clean, they provided towels for the pool. Didn't get to use the gym because I don't really work out, but visited and it was nice and clean.

Leisure Family_with_children

8/10

Excellent

01 Feb 2026

Andrew

Most everything was ok. The staff was prompt and knew what the were doing. The queen beds were abnormally small and hard as a rock and the pillows were the size of small throw pillows. The breakfast buffet was plentiful and tasty but the 3 warm items were cold and were not replenished in the 30 minutes i sat there.

Business Family

8/10

Excellent

01 Feb 2026

James

.

Self

8/10

Excellent

26 Jan 2026

Mari

Easy check in. Nice room. Comfortable for our needs.

Partner

6/10

Pleasant

26 Jan 2026

Derek

Meh bathroom was disaster

10/10

Exceptional

23 Jan 2026

Rebekah

Room was clean and the staff was great at check-in.

Business

10/10

Exceptional

20 Jan 2026

Steve

Staff was friendly and room was very clean

10/10

Exceptional

15 Jan 2026

Leroy

Clean staff friendly second time we have stayed here and both times have enjoyed our stay.

Leisure Partner

10/10

Exceptional

12 Jan 2026

Gregory

Staff attentive, kind and respectable. Clean and courteous. Hands down one of the BEST Best Westerns I've stayed at across the Western U.S.
Continental breakfast out on time daily.

Business_and_leisure Pet

6/10

Pleasant

03 Jan 2026

Leslie

The room had several cobwebs specifically in the area on the ceiling above the chair and lamp. Sink area was also not clean showing dust and hair. I used a white hotel washcloth to wipe it down and the dirt was visible on the cloth. The toilet bowl also had some black around the water level as if the water had been sitting there a long time. It was kind of odd the bedspreads did not match. Staff was friendly upon check-in. Decent breakfast. However, the uncleanly room was a big disappointment. It seemed as if the room had not been used in a while or something otherwise I don’t know how these things could have been overlooked when cleaning. My husband let the Front desk know and she said she would what management now.

Partner

10/10

Exceptional

01 Jan 2026

Marnie

It was a good, clean hotel for a quick stay right off the freeway in a small town

Leisure Family

10/10

Exceptional

31 Dec 2025

Nicar

Nice place to stay!

6/10

Pleasant

30 Dec 2025

Creed

The check in process was horrible. 1 star. The hotel had my reservation and my name but all other information for me was incorrect: credit card number, phone number etc. You apparently passed them loads of bogus information that almost resulted in us not being let into our room

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Maura

The staff was great, the complimentary waters were great, the all hours for the pool was the best

6/10

Pleasant

26 Dec 2025

Kathleen

Staff was amazing, breakfast was great. Pool was dirty, the rooms bathroom was not cleaned properly, the carpet in the room had sticky stains, there was no WiFi during our stay, they kept telling us someone was fixing it but it never got fixed in the 2 days we were there.

Friends_and_family Family

6/10

Pleasant

26 Dec 2025

Irene

It literally took almost 30 minutes from the time we arrived to the time we were able to check in because there was no one at the front desk. We buzzed, rang the phone, called the desk, no response. Finally someone came out from the back like nothing was wrong. Check in was fast from then. But the bed was so hard and uncomfortable, the floor would have been more comfortable, think they forgot to put the mattress topper on. The heater was either too hot or too cold and sounded like a jet liner. It sounded like the people upstairs were jogging or jumping from midnight to 2am. Do not get room 103. Only really redeeming feature was the good breakfast.

10/10

Exceptional

25 Dec 2025

Irene

Great experience checking in, fast and easy . Bed in room was super comfortable. Heater was quiet and efficient. Breakfast was varied and nice and hot. Like to stay here and would definitely stay again.

Leisure Partner

10/10

Exceptional

17 Dec 2025

Robert

Always a pleasure staying here on businesses

Business Self

10/10

Exceptional

14 Nov 2025

Susan

Absolutely spotless! The whole suite is crystal clean and beautiful. Very quiet and comfortable. My check in was perfect....nicest guy ever! I was early and it was no problem. Made my day much easier.

Business

8/10

Excellent

13 Oct 2025

Kathy

Everything was nice just loud neighbor's

Leisure Partner

8/10

Excellent

13 Oct 2025

Lisa

Nice enough. Pillows were very uncomfortable. Tissues in the room would be nice. Needed an extra blanket, too but none were available.

Leisure Family

6/10

Pleasant

07 Oct 2025

Shirley

There needs to be a big clear visible sign for the hotel entrance. We ended up back on the freeway entrance. It took us miles before finding an exit to return to hotel at night. The heater was noisy interfering with sleep. The hair dryer didn't work.
The staff were fine.

Business_and_leisure Family

8/10

Excellent

04 Oct 2025

Jeff

Great staff, and well kept property. The mattresses were just okay, and pillows were weak. The hot breakfast selections are great.

Partner