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Best Western Plus Pleasanton Hotel

San Antonio - TX · United States

1917 W Oaklawn RoadView location

8.6/10Excellent323 Reviews
Cleanliness9.0/109.0
Service8.6/108.6
Comfort9.0/109.0
Condition9.0/109.0
Location9.0/109.0
Neighborhood9.0/109.0
Value4.0/104.0
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Pleasanton Hotel

The newly built Best Western Plus Pleasanton Hotel offers the best breakfast in town, featuring hot waffles, pastries, cereal, and 100% Arabica coffee. Conveniently located near the Farmers Market Day and the Annual Poteet Strawberry Festival, our hotel provides guests with comfortable rooms, luxury bedding, and two BBQ pits.

Business travelers appreciate our proximity to Halliburton, Baker Hughes, and other local businesses. Enjoy the Best Western Rewards Program and reserve your room today for the best rates in Pleasanton!

Read more about this hotelShow less

Located in Pleasanton, Best Western Plus Pleasanton Hotel is within a 5-minute drive of Methodist Hospital South and River Park. This hotel is 24.5 mi (39.4 km) from San Antonio River and 3.9 mi (6.2 km) from Longhorn Museum.

Make yourself at home in one of the 59 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until Anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Methodist Hospital South 2.1 km / 1.3 mi
River Park 4.2 km / 2.6 mi
Longhorn Museum 6.2 km / 3.9 mi
Pleasanton Country Club 6.3 km / 3.9 mi
Rancho de Las Cabras 37.9 km / 23.5 mi
Floresville River Park 39 km / 24.2 mi
San Antonio River 39.4 km / 24.5 mi
Braunig Lake 39.6 km / 24.6 mi
Wilson County Courthouse 41.9 km / 26.1 mi
Medina River 43.7 km / 27.1 mi
Connally Memorial Swing Bed 46 km / 28.6 mi
Connally Memorial Medical Center 46 km / 28.6 mi
River Bend Golf Club 47.1 km / 29.3 mi
Mission del Lago Golf Course 50.4 km / 31.3 mi
Calaveras Lake 51.5 km / 32 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 59
  • Number of floors (main building): 3
  • Suites: 13
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Air conditioning in public areas
Show 16 more facilities & services
  • Fireplace
  • Lift accessExtra charge
  • GymExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • Grill/BBQ
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • MassageExtra charge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 28 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Pleasanton Hotel

    Room KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Ironing set
    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 28 m²ROO.2Q
    Room TWO QUEEN BEDSPhoto unavailable4 photos

    Best Western Plus Pleasanton Hotel

    Room TWO QUEEN BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q

    Room amenities

    • Wheelchair-accessible
    • Microwave
    • Ironing set
    • Internet access
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Hairdryer
    • Radio
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    Best Western Plus Pleasanton Hotel

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Desk
    • Cable TV
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM
    Room NON SMOKINGPhoto unavailable7 photos

    Best Western Plus Pleasanton Hotel

    Room NON SMOKING

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer
    • Cable TV
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk

    Facilities with extra charge

    • Tea and coffee making facilities
    • Kitchenette

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-2
    Room NON SMOKINGPhoto unavailable4 photos

    Best Western Plus Pleasanton Hotel

    Room NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-2

    Room amenities

    • Hairdryer
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 28 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Pleasanton Hotel

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 28 m²ROO.NM-1
    Room NON SMOKINGPhoto unavailable5 photos

    Best Western Plus Pleasanton Hotel

    Room NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-1

    Room amenities

    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 28 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Pleasanton Hotel

    SUITE NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width, Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Pleasanton Hotel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Pleasanton Hotel

8.6
Excellent
323 Reviews
Cleanliness
9.0 /10
Service
8.6 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
9.0 /10
Neighborhood
9.0 /10
Value
4.0 /10
Amenities
8.4 /10
100 reviews shown
6/10
Pleasant
07 Jul 2026
Renee
The night hotel staff was great. The night manager. however, was not. She was in fact very rude. We stayed on a Sunday night while passing through town with a pickup truck and trailer, and their room occupancy was little to nothing. The night desk staff said we could park anywhere we wanted as there weren't many guests and we pretty much had the whole parking lot to ourselves. At 11pm, just as we're going to sleep, the night manager calls our room and said we have to move our vehicle and trailer. We would be leaving first thing in the morning and she couldn't handle that and insisted we move the vehicle right then.
Also, the pool water was green and all the pool chairs were covered in bird poop. The bathroom floors had long, black hairs, it didn't look like it had been cleaned properly. The coffee was great, the breakfast was good.
10/10
Exceptional
01 Jun 2026
Odillon
When we initially got to location we had requested to be away from elevator or ice machine needless to say that didn’t happen but when we requested to be moved Albert provided excellent service and moved us to another location that was what we requested. In addition the breakfast was nice and the staff member i didn’t catch his name was willing to cook a fresh batch of food if we requested we told him to not do it but i that also was excellent service.
next time we are back in town we know where we will be staying.
Family_with_children
8/10
Excellent
31 May 2026
Claudia
Clean nice place
Family
10/10
Exceptional
26 May 2026
Etta Faye
The whole staff was very courteous and friendly. We didn't go down for breakfast. The hotel was very clean.
Partner
6/10
Pleasant
24 May 2026
Vanessa
Hotel was appeared clean but room had a musty smell and breakfast was not appetizing at all.
Partner
10/10
Exceptional
13 Apr 2026
Melinda
We really enjoyed our stay. Yamani was so helpful and cheerful. She added to our wonderful time. Breakfast was great. The property was nice and clean. Definitely staying here again.
Friends_and_family Family
10/10
Exceptional
13 Apr 2026
Hugo
The room was clean and in great condition, great staff ,very nice people.
8/10
Excellent
26 Mar 2026
Dean
Good
10/10
Exceptional
09 Mar 2026
Lydia
Our stay was not a happy one. We were there for my mother's funeral. The staff was very nice and offered their condolences. Our room was very nice, clean and comfortable. We booked a 1 King bed which came with a high mattress, being a short woman I had trouble getting into bed. The Hotel was at a great location with a nice variety of restaurants to choose from.
Family
2/10
Poor
07 Mar 2026
Joshua
Mold
8/10
Excellent
28 Jan 2026
Rhona
Nice comfy hotel. Friendly staff. Nice breakfast with eggs, bacon, potato’s, all the breads, juices, coffee, yogurt.
I love their fancy coffee machine that makes all the cool coffees.

The only negative was the bathroom. Somehow I got a handicap room with roll in shower at end of hall. Took water 15 minutes to get hot and by then the whole bathroom was flooded and smelled like mold.
Leisure Partner
10/10
Exceptional
25 Jan 2026
Maria Susana
Very nice and Elegant
Business
2/10
Poor
06 Jan 2026
Jeff
Had to plunge our own toilet an go get plunger...was an act of cogress to get extra blankets for pull out bed...the heater an a/c didnt work....an wouldn't even give us a laye check out.....hotel was empty only 2 other cars in parking lot....will not be going back there ever....
Business_and_leisure Family_with_children
10/10
Exceptional
15 Dec 2025
miriam
Breakfast was hot and good by 6:00am I was surprised. At the time to check in and check out was fast.
Leisure Friends
10/10
Exceptional
10 Dec 2025
J
Great staff, comfortable room. Breakfast was slim and closed by 9am even on the weekend. Great anytime coffee feature in the lobby. Close to everything we came for.
Leisure Family
10/10
Exceptional
23 Nov 2025
Sylvia
Yes
Friends_and_family Friends
10/10
Exceptional
26 Oct 2025
Angie
Didn’t get any breakfast it was all gone when we got down at 8:50
Friends_and_family Family
8/10
Excellent
14 Oct 2025
James
Really nice place. Terrible pillows though.
Leisure Partner
10/10
Exceptional
09 Oct 2025
Benjamin
Comfortable experience. Nice room. Friendly staff.
Business
10/10
Exceptional
14 Sep 2025
Dana
Great for an overnight during long trip.
6/10
Pleasant
07 Sep 2025
Edward

Nice and Clean

It’s a nice, comfortable place. Very clean. The issue I had was with the customer service. There’s a young lady who works the counter who needs to seriously work on her interpersonal communication skills. Manner’s go a long way
Partner
8/10
Excellent
25 Aug 2025
John

Curtains

Curtains in room were transperant and the light came in from the parking lot all night. Hard to sleep
Business
10/10
Exceptional
26 Jul 2025
Jovita
Sometimes it’s the little things that count and for us they thought of everything!!! Thank you.
Leisure Partner
10/10
Exceptional
06 Jul 2025
Sotero
Our family stayed 4 days and every day was wonderful. The rooms are extremely clean! Great staff! Secure and clean pool area. The 24 hour coffee/latte station was an unexpected bonus! Will definitely return and highly recommend.
Business_and_leisure Family
10/10
Exceptional
27 Jun 2025
Richard
It was great!
10/10
Exceptional
20 Apr 2025
Roosevelt
Front Desk attendant is very helpful and kind.
Business Self
8/10
Excellent
15 Apr 2025
John

Spring Fling

I had requested a handicapped room when I made the reservation but they (the hotel) didn’t receive the request. When I ask for the handicapped room I was told that it wasn’t possible to change rooms. I asked that contact be made with the manager for a resolution which was accomplished and the change was made. This to me was such an unacceptable treatment for any guest and we will NOT make reservations at this hotel unless there is drastic changes made.
Partner
8/10
Excellent
15 Apr 2025
Don
Nice visit
Leisure Family
10/10
Exceptional
13 Apr 2025
Rosa
Great service , very friendly
Leisure Family
8/10
Excellent
10 Apr 2025
Robert
Served my purpose would stay again.
Business Self
10/10
Exceptional
22 Mar 2025
Janis
Clean and spacious room.
Leisure Family_with_children
10/10
Exceptional
18 Mar 2025
Shannon
Friendly staff and clean area
Leisure Family_with_children
8/10
Excellent
08 Dec 2024
Priscilla
Very nice
8/10
Excellent
01 Dec 2024
Terry

Pleasanton good

Our stay was great, staff very friendly and helpful. Room was large and updated well. The only negative for us that the bed comfort, not as good as desired.
Friends_and_family Family
6/10
Pleasant
24 Nov 2024
Troy
Convenient to Restaurants and shopping

We had No Hot Water for Showers
Leisure Family_with_children
10/10
Exceptional
28 Sep 2024
Dana
Great place for the price.
10/10
Exceptional
16 Sep 2024
Dana
Great property and friendly staff. Clean and quiet.
Leisure Partner
4/10
Poor
03 Sep 2024
Kent
This is review is short: Stay at the Hampton!
Business
10/10
Exceptional
26 Jul 2024
Ismael
Very clean room spacious and nice staff
Leisure
8/10
Excellent
08 Jul 2024
Eduviges
I didn’t like the bathroom was not very clean
10/10
Exceptional
12 May 2024
Brady
Nice
8/10
Excellent
09 May 2024
Elizabeth
Clean and affordable hotel.
10/10
Exceptional
30 Apr 2024
Leo
My stay was excellent and exceptional
Business
2/10
Poor
19 Apr 2024
James
This is a disturbing video and if you are considering a stay here, it is strongly advised to keep your belongings with you going to and from the hotel room.
While my room was clean and most of the property was well kept, I had the unfortunate circumstance of having a camera bag and tripod stolen from the room while I was out for the day. Fortunately the bag was empty but the bag itself is worth $200.00 and the tripod was worth another $250.00
When I brought the attention to the manager on duty they informed me the items were not left behind. I advised that the only place I left the two items were in my vehicle and the room. There was nothing stolen from the vehicle. The manager when I called again and advised the only possible cause for the disappearance of the items was someone took them from the room was quite dismissive and not concerned with the issue.
The room itself was clean, the breakfast served was good. There was ample parking and the premisis was clean and not noisy. The swimming pool was green from algae and there was debris in the bottom.
Leisure Self
8/10
Excellent
19 Apr 2024
carol

1 night

Our stay wasnice, quiet, easy chckin. Evening lady was very nice. Breakfast was good, area kept veryclean .there was a lady and she was o top of it ll, very welcing and nice. Moning checkou woman was rude, and over hyper, didnt take time to listen or ask whaat ourconxernwas . As well as the the other people he was checking out at same time..
Partner
10/10
Exceptional
16 Apr 2024
Mark
GOOD SUNSET VIEW!
8/10
Excellent
15 Apr 2024
pam
Still has that \"New Place\" vibe. Comfortable bed and work area, nice breakfast options.
Business
4/10
Poor
14 Apr 2024
Amanda
Everything was fine but there was no extra sheet for the file out sofa we had 4 People there was only two towels in the bathroom
Friends_and_family Family
10/10
Exceptional
10 Apr 2024
Brigid
Nice hotel. Very friendly staff. Quiet.
Typical breakfast options. Food was good.
8/10
Excellent
27 Feb 2024
Shandy

Good experience

Overall accommodating and comfortable. There are a couple places within walking distance so that helped...i learned there is not a local taxi service.
Friends_and_family Family
6/10
Pleasant
21 Jan 2024
Angela

Bring an extra blanket.

This hotel looked almost new from the outside and in the lobby. The ladies that helped me went above and beyond. However, the room left something to be desired. There was dirt on the floor and the wall by the bed had something spilled on it. I switched from a king to 2 queens and the bed was hard on one side soft on the other. There was only a sheet, thin blanket and another sheet. When we asked for another blanket she only had one. I need cool air when I sleep, needless to say i was cold. I dont understand why take away the comforter? It wasnt a bad hotel but need more blankets and better cleaning. I'll go somewhere else next time.
10/10
Exceptional
07 Jan 2024
KATHRYN
Set back off the main road.
Clean.
Staff as very observant and very helpful.
Leisure Self
8/10
Excellent
25 Dec 2023
Carl
Property is great , just had issues with so much noise coming from the the room next door, maybe walls are not insulated properly
Business Family
6/10
Pleasant
11 Dec 2023
STEPHANIE

Don’t knock on the door with do not disturb sign

I stayed for two days and which on the last day that housekeeping knocked on my door at 8:30 in the morning even though I had to do not disturb sign on the door also in my party or other people staying there and they did the same thing to them? I’m just saying if you’re going to party and you want to sleep in until they get that issue fixed I wouldn’t stay there because you’re gonna get woke up before your alarm clock goes off and you don’t have to be out there till 11. I did talk to management about it but when I do not disturb signs on your door, you shouldn’t be knocking.
Self
10/10
Exceptional
25 Oct 2023
Wendy

Pleasantly surprised in Pleasanton, TX

I was a little apprehensive about staying at this hotel after reading the reviews. I was so pleased to see how clean and comfortable the hotel and my room was. Only thing I found wrong was there were no instructions on using the coffee maker. Fresh coffee was just down the hall so evening that was ok. Will definitely book here again!
Friends_and_family Family
10/10
Exceptional
14 Sep 2023
Mark
All good!
Business Friends
10/10
Exceptional
05 Aug 2023
Christina

Clean and comfortable

Clean room. Pool could have been a little cleaner, there were a lot of bugs in it but all in all a very good place
Friends_and_family Family
10/10
Exceptional
05 Aug 2023
Judy
The stay was great.
Friends_and_family Family
10/10
Exceptional
11 Jun 2023
Gina
Very nice hotel!! Super clean, everyone was friendly.
Partner
10/10
Exceptional
14 May 2023
Terry
Very good hotel the person in check in was very nice and makes you feel welcome
Business_and_leisure Family
10/10
Exceptional
18 Apr 2023
Verified traveler
Staff was wonderful! You can smell the cleanliness when you walk into the room. Breakfast was a good variety for our entire trip. Fred and Adela were the best answered all our questions showed us all the hotel amenities and helped us with extra toiletries.
Friends_and_family Family
10/10
Exceptional
13 Mar 2023
Blanca
The staff was friendly and the main areas were clean. The room did have a weird musty smell when you first walked in but nothing too unbearable.
Leisure Family
10/10
Exceptional
27 Feb 2023
Dahlila
Staff was friendly and property was clean
Leisure Family_with_children
8/10
Excellent
29 Dec 2022
Raymond
The lobby was clean, breakfast was hot need more fruit, over all room was clean, only complaint was that the shower hot water was not to hot.
Business
8/10
Excellent
23 Oct 2022
Timothy
Hotel stay was nice. Staff were very professional. Only thing that I would say needs improvement are the linens and towel. They were yellow in color and not white anymore. Might be time for an upgrade on those items. Overall experience was pleasant.
Leisure Family_with_children
10/10
Exceptional
22 Oct 2022
Russell
Clean rooms and friendly staff.
Business Partner
6/10
Pleasant
20 Oct 2022
Craig
Took 35 minutes to get checked in and a 100 dollar incidental charge which seems very high
Business
2/10
Poor
27 Sep 2022
Angela

Disappointed

This hotel seemed great at first. But the bed had not been changed from the previous stay. It was made well but the sheets had fresh stains on them and build up of some kind of lotion or something along with blood on them. It wasn’t old stains that had been laundered and won’t come out. Just hadn’t been changed. So so gross. I should have taken a photo but it was too disturbing.
Partner
10/10
Exceptional
17 Sep 2022
Todd
This is the hotel I always go to when I’m in town. It’s always consistently clean and kept up. Nice service too.
Business Partner
10/10
Exceptional
07 Sep 2022
marty
Great customer service accomdation for handicapped person great customer service
Business_and_leisure Partner
10/10
Exceptional
21 Aug 2022
Gerardo
Over all a great place. No complaints.
Business Self
10/10
Exceptional
18 Jul 2022
Katherine
Stayed in 123 enjoyed our time there.
Beds cleaned
restroom cleaned
Room cleaned loved it.
Partner
8/10
Excellent
01 Jul 2022
David
Room was clean, quiet and the bed was comfortable.
Business_and_leisure Self
10/10
Exceptional
09 Jun 2022
Steven

6-8-22

I had a problem with the curtains and the staff help me very quickly.
Business
10/10
Exceptional
23 May 2022
Patrick
Very clean, good area, helpful staff.
Leisure Family
10/10
Exceptional
26 Apr 2022
Rebecca Woodall

Good value

Very clean and comfortable, friendly staff, good value for the money.
Self
10/10
Exceptional
25 Apr 2022
Francisco Rodriguez

Strawberry Festival

We went for the weekend and this place was very convenient. The staff was super friendly!!!!
Friends_and_family Family
10/10
Exceptional
25 Apr 2022
Robby
Great stay. Will be back!
Leisure Family_with_children
10/10
Exceptional
25 Apr 2022
Richard
Everything was fine.
10/10
Exceptional
07 Apr 2022
cody

Great stay!!!

My check in experience was very nice. The gentleman at the desk was so very kind. He was from India, so we talked about my experience going over there.
Friends_and_family Family
10/10
Exceptional
29 Mar 2022
Manuel L

Overnight Stay

Our stay was very pleasant. Jay, the concierge went out of his way to make sure we were comfortable. We will certainly return to this hotel. Thank you.
Friends_and_family Family
10/10
Exceptional
21 Mar 2022
Artemio
New clean hotel, perfect stay
Friends_and_family Family
8/10
Excellent
19 Mar 2022
Michael
The breakfast was not great.
Business Family
10/10
Exceptional
17 Mar 2022
Uriel
Friendly and courteous service.
4/10
Poor
01 Mar 2022
Mark
Clean.
Business_and_leisure Friends
10/10
Exceptional
19 Jan 2022
Nicole
We love staying here when we go back home to visit
Leisure Family_with_children
10/10
Exceptional
25 Oct 2021
Dyanna

Awesome Stay

Everything was amazing
Friends_and_family Friends
10/10
Exceptional
04 Oct 2021
Denise

Great place to stay

Great Stay! Quiet and clean and staff was super helpful and friendly.
Friends_and_family Family
4/10
Poor
02 Oct 2021
Jeanfreau

WATCH YOUR CARD

Everything was great until the young lady that checked me in charged my credit card for $100 for incidentals 3 more times after i checked in and called it an accident after I called the front desk asking about the charges
Business
10/10
Exceptional
09 Sep 2021
Todd
Very nice staff, new building, comfortable rooms with plenty amenities.
Business_and_leisure Partner
2/10
Poor
31 Jul 2021
Verified traveler
This place charges you an $ 100.00 deposit that takes forever to get back on your card and is under staffed I stay lots of places but this place is off my list
Leisure Family
10/10
Exceptional
26 Jul 2021
Verified traveler
Great location easy fast check in. Rooms were clean and cool inside it was humid
Leisure Family_with_children
8/10
Excellent
16 Jul 2021
Verified traveler
Stayed in the hotel when brand new. All was good. Carpet in room needs cleaning.
Business_and_leisure
2/10
Poor
14 Jun 2021
Emily

Poor communication

Marta was amazing when it came to customer service. What completely ruined it was the way Jay spoke to us, he had somewhat of an attitude when being asked what time the pool closed and if was there a possibility for late check out. As soon as it hit 11:01 (in which we were on our way to exit the door) Housekeeping and Jay called our room to kick us out basically. Was definitely not pleased with the way Jay treated us.
Friends_and_family Family
10/10
Exceptional
12 Jun 2021
Eun-Wook

Very pleasant

In the beginning, I was not happy with the condition. But their service turned to be very good 👍
Partner
10/10
Exceptional
31 May 2021
Verified traveler
Very good hotel. Nice staff
Business Family_with_children
2/10
Poor
12 Apr 2021
Verified traveler
I didn't like that my debit card was charged for almost $700
Leisure Partner
10/10
Exceptional
25 Mar 2021
Verified traveler
Very nice staff. Very clean, spacious room. Quiet. Great location. I don’t travel to or through this town very often but I will definitely stay again, if and when I find myself on that side of Texas again.
Leisure Family
2/10
Poor
25 Nov 2020
Michelle

NOT RECOMMENDED

This place is awful. Lobby smells horrible and room was just as bad. Ended up going to local grocery store to buy clorox wipes and lysol to disinfect room myself. We had an issue w fridge at 10pm and couldn't sleep from the noise it was making. We were told \"they all make that noise\" and they would check it in the morning. I did not take no for an answer and told them if they wouldn't come check it, we needed to be moved. The clerk came up and checked it and exchanged it with another one and that one worked just fine! Not very many ppl at hotel due to pandemic but we were placed in the room right outside elevator and literally heard every single noise made. The next morning at 5AM there was a group of oil field workers smoking and laughing very loudly right below our window which was right outside lobby. Called the front desk to ask if they could ask the men to be respectful of other guest and they said there was nothing they could do. 45 min later they finally left and we could smell the smoke coming into the window. This hotel is quite pricey compared to other hotels in the area. I suggest to NOT STAY HERE!
Partner
2/10
Poor
23 Nov 2020
Verified traveler

Not good

Desk person signed me up for rewards program without informing me or asking for permission.
Drain in bathroom smelled terrible.
Partner

Location & surroundings

Best Western Plus Pleasanton Hotel
1917 W Oaklawn Road, Pleasanton, United States

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Best Western Plus Pleasanton Hotel

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