Name: THE NORM ORIENTAL
Address: Çamyuva Mah. Turizm Bulv., 19, Kemer / Antalya, 07981, TR

2/10

Poor

01 Jul 2025

Yerzhan

Horrible service
I wanna refund all my money

4/10

Poor

02 Jun 2025

john

Unfortunately not a good stay one party wax asked to vacate room even though he had kids as issue with payment .. there was none but even upgrade didnt help. Food not much turkish mainly russian . No sense of queung if you have manners you will get no food or drink you will just be ignored 16 if us went through various agents but none will return

2/10

Poor

07 Oct 2023

anne g

Run Away - Terrible Hotel

This is not a 5 star hotel. They are lying to hotels.com and therefore to any potential hotels.com visitor It is barely a 2.5 star. Do not book it if you expect comfortable beds, soft linens, pleasant smelling rooms, or delicious - or even decent tasting - food. (In Turkey, where most food is fresh and scrumptious!) Their management insists that because it is all inclusive it is 5 star. That is not how hotel ratings are assigned and is total fraud. They would not refund us or change our reservation when we realized we were in a post-Soviet era horribly failed attempt at being “high end”. Hotels.com attempted to work with the hotel to address our concerns but to no avail. Note: I have never once written a negative hotel review. This place is terrible. The gym equipment is at least 25 years old. The food is stale and tasteless. The common spaces are not properly climate controlled. The rooms - the non renovated ones AND the newly renovated ones - are tastelessly decorated and uncomfortable.

10/10

Exceptional

21 May 2023

Yusufcan

Tüm otel ekibi çok güler yüzlü ve yardımseverdi tatilimiz boyunca çok güzel karşılandık.

Leisure Friends

6/10

Pleasant

30 Oct 2022

David

Resort is ok, swimming pool area is very nice, beach is good, sand is rocky, drinks are ok, rooms are very very nice, better then expected, main restaurant is also better then expected. Nightlife disappointing. Just 1 music show, and night disco for 2 nights in a row, club was completely empty. Night disco is indoors and there is no nighttime seaside bar. For those looking for a nighttime, this is not the place.

Leisure Partner

8/10

Excellent

26 Sep 2022

Andrey

Nice hotel area and amenities, good \"all inclusive\" with variety of food, friendly and nice staff, good dance shows in the evenings, live music, live saxophone.
Bonus: lots of cats!
Didn't like: rooms furniture looks dated, needs some renovation. Room cleaning could be better: few times they started, but forgot to finish something in the room.

Leisure Family

6/10

Pleasant

26 Sep 2022

ANGELA

Firstly, for any Brits considering this hotel a note that it is used, in the main, for Russian package holidays. That's not necessarily a problem, it just depends what you like from your holiday.
At check in we were given our room number, told how to get to it & informed that, despite our late arrival, we could get food if we wanted. That was pretty much it - we had to enquire later about other things.
The room was large with a good aspect - a view of the mountains & sea. It also had a good sized balcony. In regards to the room the negatives were that the balcony door handle was broken & difficult to use and there was sometimes a damp type smell in the bathroom.
The maid service we experienced was not great - in 9 nights our sheets were definitely not changed (except for one pillowcase!!). When 'cleaning' (making bed, changing towels, emptying bins & rinsing glasses) the room the door was left open - the bedroom area & bathroom were the other side of a wall (completely out of sight of the entrance area which was where most of our belongings were).
This AI hotel is advertised as having 3 A La carte restuarants - you only get to use 1 free of charge during your stay, you pay for additional visits.
We loved the big swimming pool. The pool bar & staff were great too. We also liked that there was direct access to the shingle beach. Plenty of umbrellas were provided in all areas for shade.

Leisure Partner

8/10

Excellent

12 Sep 2022

Yung Show

All staff are very friendly and helpful

Leisure Family

6/10

Pleasant

30 Aug 2022

Igor

Room cleaning was not good. Only beds and towels. Once they even left door open! Food was regular.
But barmens were really good! Mert and his team very quick! Pool is vonderful! Night show were nice!

Friends

10/10

Exceptional

03 Nov 2021

Abubakr

Turkish people rocks and love from Pakistan

Stay was good- few Russian staff were rude with foreigners at cafes and must be guided - Turkish staff were extremely polite-

More English based activities are appreciated

Friends_and_family Family

8/10

Excellent

13 Aug 2021

Salem

Room is quiet but view was not good... room service is correct .. staff are really generous and professional specually ali and aymn.. there s a variety in meals with accpetable quality...globally it was a good stay..i really recommend it !

Leisure Partner

2/10

Poor

22 Jul 2021

Verified traveler

I would never go back to this hotel
Workers are rude

Leisure Family

10/10

Exceptional

19 Jul 2021

Verified traveler

Nice beach and water sports

Leisure Family

10/10

Exceptional

19 Dec 2020

Tatiana

A nice mini brake

During our stay the personnel made a great impression- they were smiling, helpful, patient and accommodating. Our sea view room was spacious and comfortable. The food quality was very good. We tried only one out of three a la carte restaurants- the sea food one (it is popular, so book as soon as you arrive), it was excellent! Do go on an empty stomach - we had a big lunch so couldn’t manage all the food. We also used the SPA services - the massage was excellent.

Friends_and_family Family

10/10

Exceptional

26 Oct 2020

Mehmet

Stayed one week in October. This is my third visit to this hotel. Overall the hotel is very nice and we were very happy with our stay.

We were given a very good room with a separate living room. The rooms are clean, big and carpeted. The service; reception, restaurant, housekeeping were also great. The food is plenty and delicious.

So I would like to thank all the staff one more time and would recommend this hotel to anyone ho would like to visit Kemer.

Leisure Partner

8/10

Excellent

30 Oct 2019

Verified traveler

Great Stay

My husband and I had a great stay at the Asteria Hotel Fantasia. The room was large and clean, with all the necessary amenities in the room itself and the bathroom. The nightly entertainment was very impressive and the hotel employs great dancers. We didn't spend a lot of time in the pool as the weather was getting cold but it is large and there are enough chairs for people to lay out comfortably. We particularly enjoyed the game room which was empty most of the time. The only thing we didn't love was the food. There was a huge variety but the quality wasn't great. We felt it could be improved upon quite easily with some higher quality ingredients. Overall we had a great trip and would stay at the Asteria Hotel Fantasia again.

Partner

10/10

Exceptional

29 Sep 2019

Verified traveler

We enjoyed our stay at Asteria Fantasia very much!
From the moment we came to last minute everybody at the hotel did their best for us!
Thank you to all!

Leisure Family

8/10

Excellent

25 Sep 2019

Verified traveler

Although the hotel was great, the problem we found was the language barrier, hardly anybody spoke English and when someone spoke English it was poor quality , all the hotel staff spoke was Russian.

Leisure Partner

10/10

Exceptional

03 Jul 2019

Verified traveler

This is an excellent hotel for the price. I particularly enjoyed the beach, food, and spa. Staff was very friendly and attentive. I would come back here for sure.

Leisure Family

10/10

Exceptional

12 Jun 2019

Evan

Lifetime of joy

Amazing experience

Family

10/10

Exceptional

24 May 2019

Verified traveler

Very nice hotel very good staff and roomm very good food and drink

10/10

Exceptional

18 Oct 2018

Ali

It was a good stay . And we spent an enjoyable time . Staff were helpful .

8/10

Excellent

24 Sep 2018

sinan

Fantasia: multiple types of entertainment

Partner

10/10

Exceptional

17 Sep 2018

Verified traveler

Overall a very good experience, biggest complaint is the room wasn’t cleaned as good as it could have been, and timing for meals and events were odd.

4/10

Poor

13 Sep 2018

Verified traveler

Dont go

Low quality food frozen meat low hygiene low level of cleaning

Partner

10/10

Exceptional

21 Aug 2018

Iliya

A place to never forget

Best experience so far in Turkey. You see it was far from the airport and the city center which means it was quite. Private beach. So, it wasn’t crazy crowded. Lunch and dinner and snack and bar menu simply fantastic. Free wifi access everywhere! A bit expensive spa, everyone spoke Russian but not so many English speakers. Friendly and hardworking staff.
Good shows and entertainment. Ping pong table and tennis and basketball court were available. Game room with Ps4. Darts. Fun games in pool, like water polo.
So many facilities for children and families with children.
Come on, if you’re ok with the distance, btw great road view, it’s be the best option.

Family

10/10

Exceptional

13 Aug 2018

Verified traveler

Great hotel

Great hotel good food clean. Facilities are great. Enjoyed it

10/10

Exceptional

29 Jul 2018

Verified traveler

Nice hotel, close to beach. Lovely food but mainly Russians

10/10

Exceptional

15 Oct 2015

Kim and Matt

Lovely holiday, beautiful resort on the coast

We went to hotel Fantasia as a couple for some alone time away from the usual hussle and bussle of normal working life and this place did not disappoint. The resort is quite a long way from built up areas but this works to its advantage as it gives you the chance to relax. The pool, beach and spa facilities take good care of you. Our only gripe was the comfort of the bed in our room, it was very hard but did not disturb sleep too much. That aside excellent value for money and well worth a visit! We don't make a habit of revisiting resorts, however this one could be an exception one day.

6/10

Pleasant

02 Jul 2015

Scott

Noty a 5* resort.

Enjoyed the stay, however, there is no way this is a 5* resort - more like a 3*. The food was OK - a bit like a company canteen. The room was adequate although I don't like having 'lino' as the floor covering. The people who ran the hotel were friendly and helpful.

Partner

8/10

Excellent

01 Jul 2015

premarajan A.

holiday in antalya

The hotel is and service package is good value for money. specially the animation crew was really amazing and very friendly.

Partner

10/10

Exceptional

21 Apr 2014

Erkanator

Great Hotel for the value...

Everything was great; we enjoyed ; food was good too..

Partner

2/10

Poor

07 Apr 2014

Drikky

Dont fgo out of season........

Went for a weekend and to be fair it was out of season but it was very ordinary Only the main restaurant was open, none of the specialty ones (They only open in season they told me). Maybe I missed the advice but if you are not going to run the hotel properly out of season, why open it at all? Ive never been to a hotel where the lunch and dinner buffet were virtually identical!!!!! More fun eating at home!

Generally verry unimpressed although rooms are very nice and staff are excellent.

If they had told me the hotel was running on half facilities/amenities I would not have gone there in the first place.

10/10

Exceptional

20 May 2013

PacificBeach

Very good Camyuva Hotel

I stayed in this hotel for a week in May 2013. The hotel was very good.

I liked the room a lot, spacious and clean. The food is also very good. Camyuva has a nice sea.

Overall I would recommend this hotel.

10/10

Exceptional

08 Jan 2013

Ognen

very good value for the money

Nice hotel on the beach, spotless, helpful and friendly staff, fresh, Mediterranean type of food (a lot on offer for vegans and vegetarians). The weather was not very nice, so we used the pool, gym, sauna, hamam, bar.

Partner

10/10

Exceptional

15 Nov 2011

deal hunters

camyuva

Fantasia Kemer is located in Camyuva; 1 hour away from Antalya airport. Hotel provides pick up and drop off services. each trip is 60 euros. rooms are clean and staff is friendly. Hotel has in door and outdoor pools as well as Turkish Hamam&spa service. Blue flag sea&beach is great. Bad side of the beach is lack of sand. you may need to wear plastic shoes in order walk on the small pebbles. Hotel provides all you can eat dinning which is great. you may find 50-60 percent of visitors are from Germany. rest is local turists, russians and other european countries. i can recommend this hotel to everyone. make sure to visit near by places and attactions. renting a car may be helpful.

Partner

10/10

Exceptional

21 Nov 2022

himmet

Güzel bir tatildi

Tekrar konaklamak tatil yapmak isterim fevkalade memnun kaldık

Partner

10/10

Exceptional

18 Nov 2022

Daniele

On y reviendrait volontiers!

Fin de saison au soleil et les pieds dans l'eau. Très belle piscine et belle plage. Nourriture OK pour un All Inclusive mais nous avons été étonnés que le personnel nettoie le restaurant pendant les repas (pas trop hygiénique!). Très grand complexe, très propre mais fin de saison. Nous avons demandé de passer d'une suite à une chambre standard pour être proche de la plage. Les chambres standards sont grandes mais un peu vétustes (sommier du lit enfoncé - on nous l'a changé - sanitaires pas top). Alcool à gogo pour les russes qui sont la majorité des clients. Camyuva à échelle humaine à côté de Kemer qui souffre un peu du tourisme de masse. Très contents de notre séjour.

Partner

6/10

Pleasant

21 Oct 2022

Sadik

sehr kalte Speisen

Leisure Family

2/10

Poor

17 Oct 2022

Asaad

Sin lugar a dudas el peor hotel que me he quedado, hicimos reserva por 5 noches y la tercera nos fuimos y agarre otro hotel.
Super sucio, habitación el aire no funciona, sabanas sucias, alfombras viejas, parece 1980
Personal muy rudo, comida muy baja calidad, no les recomiendo quedarse ahi, pérdida de dinero y mal rato

Leisure Partner

10/10

Exceptional

28 Sep 2022

Hatice

Sıcak, keyifli bir dinlenme tatili için çok güzel

Oteli sevdik ve memnun kaldık. Genel olarak otel odaları eski, eşyalar eski ancak gayet sıcak ve ferah oda yapıları, biz beğendik. Oda, banyo temizliği gayet iyiydi ancak nedense odadaki kullanılan fincanları günlerce değişmediler.
Restoran, bar, cafe alanları gayet güzel, oturmaktan keyif alacağınız ortamlar. Yalnızca snack bar gibi yiyecek alabileceğiniz alanlar 4te kapatılıyor sonrasında 7ye kadar beklemeniz gerekiyor.
Havuz ve sahil alanları güzel ve temizdi, doluluk olsa da hep yer bulabildik.
Otel büyük bir yeşil alana sahip ve yürüyüş yapmaktan keyif alabilirsiniz.
Yemekler konusunda birçok çeşit var, biraz tatları tam tatmin edici gelmedi bize. Bunu belirttiğimizde de oldukça ilgilendiler ve küçük bir ikram kutusu hediye ettiler.
En çok hoşlanmadığımız nokta tüm cam bardakların lekeli olmasıydı, 5 gün kaldık ve gün boyu kullandığımız her bardakta benzer sorun vardı. Temizlenmemiş kalıntıları görmek, iştihamızı kaçırdı biraz.
Çalışanları genel olarak çok ilgili ve güzel yüzlüydü, her zaman sorun çözme odaklı davrandılar.
Akşam yemek sonrası gösteri ve canlı müzik oluyor, değişiklik olması açısından güzeldi.

Partner

8/10

Excellent

12 Aug 2022

Mussie

Greit hotell,god mat.Alt for mange russere, nesten alt tilpase til russerne,språk,show aktivitet.
Bra standadr hotel,høy musikk til klokken 23,30, dørene til rommene smeller hardt man høre hele natta og litt plagsomt

Friends_and_family Family

10/10

Exceptional

11 Aug 2022

Pierrick

Etablissement d'une propreté irréprochable. Chambre faite chaque jour. Personnel de service (Bar 24/24 - Main Restaurant etc, accueil de nuit) souriant, constamment à votre écoute. Un bé-mol avec l'accueil de jour dont nous avons eu besoin deux fois et à chaque fois personnel renfrogné. Piscine somptueuse. Animation musicale chaque soir (hyper agréable quand la chaleur diminue un peu). Mer à 29° et plage \"réellement\" privée

Friends_and_family Family

8/10

Excellent

17 Jul 2022

Aylin

Hizmet güzeldi otel eskiydi.

Eski bir otel olması ve temizlik ve oda şarrları süpee olmamasına rağmen beklediğimizin üZerinde bir çalışan ilgi alakası olması tatilimizi güzel geçirmemizi sağladı. Kızımız da oldukça memnundu.yemekler çok çeşitli bol fakat çok süper lezzetli değil ama idare eder. Bu dönemde fiyatına göre güzel bir hizmet.

Friends_and_family Family

10/10

Exceptional

04 Jul 2022

GUY

Séjour agréable et reposant

Récupérer des aléas de ces deux dernières années dans un cadre adapté et idyllique.
se laisser porter par le planning déjeuner, plage, repas, spectacle, soirée ...
Propreté des lieux et attentions du personnel à l'égard des touristes remarquables.

Partner

10/10

Exceptional

31 Oct 2021

Credit

Разумный выбор за отличную цену.

Разнообразная и вкусная еда. Напитки к сожалению не высокого качества. Большой пляж. Сосновый воздух. Помпезное убранство номера с бархатными стенами. Каждый вечер- живая музыка. К сожалению не работали рестораны а ля карт, боулинг и бильярд.

Partner

10/10

Exceptional

17 Oct 2021

Margarita

Отличный отдых

Отель оставил самые приятные и теплые впечатления! Понравилось все! Сервис и клиентоориентированность данного отеля-высшего уровня! ( поверьте, мы знаем толк в сервисе)
Буквально с первого шага нас окружили вниманием и заботой ( благодарим Али и ребят с ресепшн), дали отличный большой номер с боковым видом на море.
В номере всегда чистота, белье и полотенце меняют ежедневно, персонал клининга очень дружелюбный и ответственный. В отеле чисто.
Питание в отеле очень качественное, все продукты свежие и вкусные. Особенно хочу отметить работу официантов-профессиональные, быстрые и предупредительные, они ежедневно окружали нас заботой и вниманием, вне зависимости от смены, чувствуется высокий уровень подготовки персонала!
Отлично и быстро работают бармены, девочки в основном баре (Малика и ее напарница), а уж работа ребят в вечернем баре рядом с диско- это просто бармен-шоу! Мы просто любовались, когда бармен делал коктейли! Всегда быстро, качественно и очень красиво! Молодцы!
Хочу поблагодарить старшего менеджера анимации за отличный подбор шоу-программ и всю команду аниматоров за вечерние мероприятия-правильный выбор музыки не оставлял шансов отсидеться за столом, на дискотеке танцевали все, независимо от возраста! Очень понравилось шоу \"Ночной клуб\" и диджей Ясин!
В целом, все сотрудники отеля делают все и чуточку больше для того, чтобы отдых гостей удался! Мы благодарим Вас за это и надеемся, до новых встреч!
С уважением, Дарья и Маргарита Богатыревы.

Partner

2/10

Poor

11 Oct 2021

Ayhan

Dass Hotel ist sehr alt. Bett in Zimmer wahr sehr uncomfortable. Wir haben Rückenschmerzen bekommen. Ersten tag wir sind in Nacht Restaurant gegangen um 24 Uhr. Obwohl die Öfnung 23:30 ist wurde uns gesagt der Koch ist nicht da. Wir könnten nicht essen. Ich Empfehle an niemandem dass Hotel. Für 3 Nacht habe ich fast 600 Euro Bezaht nur Hotel. Dass Hotel ist nicht dass wert.

Partner

10/10

Exceptional

30 Aug 2021

Tatiana

Обычная пятерка для отдыха с детьми. Заселили быстро. Номера красивые. Мини-бар пополняли с самого утра, бесплатно. Еда и напитки нормальные. Крепкий алкоголь есть разный, нужно спрашивать на баре. Единственный минус заметила-вода в бассейне пахла плесенью.

Partner

8/10

Excellent

06 Aug 2021

Sevnur

Personel güler yüzlüydü, çok kalabalık olması nedeniyle minik aksaklıklar vardı.

Friends_and_family Family