Hotel Tridev

India , Varanasi
Varanasi, K44/34, Bhaironath crossing, Visweshwarganj
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50 reviews shown

2/10

Poor

02 Feb 2026

Daxaben

Running water in the washroom was dirty and yellow, no hot water on the last day, room was not clean, towel did not feel clean, no view, extremely noisy and dirty area. Hotel right on the road. The hotel and room was sprayed with awful scents and could not breathe. This was the worse part. The breakfast was not clean. Bread was stale and dry. There was a dead fly sitting on one of the food items and had to tell the waiter and took it away only after telling him. Very disgusting.

Leisure Partner

4/10

Poor

31 Jan 2026

Adesh

Rooms were neglected. Bathrooms were dirty. Linen smelled and not washed. Seems like they were reused for new customer.
Housekeeping never refilled the items everything had to be requested
Food was very ordinary

Friends_and_family Family

10/10

Exceptional

16 Mar 2025

Himadri

Very good restaurant and clean

Leisure Friends

10/10

Exceptional

01 Jan 2025

Ayushi

The food was good, staff were polite. It was a wonderful stay.

6/10

Pleasant

01 Nov 2023

Girish

Good

Leisure Family

4/10

Poor

08 Oct 2023

Kathleen

Had to shift 3 rooms:
1. Room #1Mold on ceiling
2. Room #2 Broken AC, man fixing at 12.30 am. Had to force a room change. Not fixed, no ventilation.
3. Room #3 No working electric outlet for CPAP. Hotel ran cable from hallway.
4. Staff were kind, caring people. I wish them and the hotel well.

Business_and_leisure

6/10

Pleasant

20 Aug 2023

Subhkaran

no windows in room & fresh air problem

4/10

Poor

20 Sep 2022

Debashis

The hotel food is not good. Typically south India

The hotel location is not good. Very difficult to reach. Food not good. Check in time should be 12 noon and Check out time also to be 12 noon. The room lights were dull. The sheets etc was not excellent. Plus two separate beds were provided for a couple

Partner

2/10

Poor

24 Jul 2022

Venkatasubramaniam

I booked 2 rooms for 5 night for 633 US dollars. The management was super irresponsible even when asked numerous times to clean the room. The sheets were all stained with god knows what. There was dust everywhere along with random hairs everyone from the moment we entered the room. The cleaning staff did not actually sanitize like they claim they do. We had to tell the management that we will complain about the lack of sanitization to get them to actually so it. Honestly 5 year olds clean their beds better than they way the hotel did it. The restaurant underneath has food prices that are way WAY to high for quality that is quite poor. Electrical outlets are not quite filled it. The hotel itself like the lobby and all has this weird smell! Highly do not recommend this place!! The management is quite careless, irresponsible, short tempered, and all lack communication with each other!

Leisure Family

8/10

Excellent

15 Jun 2022

Ramana

Everything great (cleanliness, amenities, restaurant and staff). WiFi signal pretty bad in our room, that need to improve.

Leisure Family

2/10

Poor

07 Jun 2022

Urvashi

It was a horrible experience to live there. They gave me wrong rooms and I have paid for the deluxe room. The rooms were very dirty, washroom was so so dirty. They have not even taken trash out of the room. I would suggest everyone not to go there as it’s a waste of money.

Leisure Family

2/10

Poor

04 Jun 2022

Akshay

This hotel on expedia says that they provide free shuttle to/from airport. On asking for the service to airport they denied it. The only reason this hotel was chosen by me was because of falsely advertised air transport. Neither the hotel, nor expedia helped in that regard.

Leisure Self

6/10

Pleasant

29 Apr 2022

jai

Seemed decent enough as far as the location was concerned but once you get checked in the staff is not very friendly, the Wi-Fi sucks, and it is on a very noisy and busy street.Dufficult to get any rest especially if you have a room on the street side. Also it does not appear they have a no smoking policy in the rooms because our room reeked of smoke. And if your handicapped you're out of luck because there's no ramp or an elevator only stairs..
I'm sure that I better choices out there.

Leisure Family

10/10

Exceptional

15 Mar 2022

PURUSHOTTAM

Very good hotel and great staff. They are ready to help any problem you get with smile

Self

6/10

Pleasant

12 Mar 2022

DEEPAK

Breakfast food

Leisure Partner

10/10

Exceptional

17 Feb 2022

sanjay

Good staff but lack of dining and transportation

Leisure Family

10/10

Exceptional

15 Nov 2021

Shashank

A decent hotel around the temple

We reached around 2. The welcome drink was offered about 2 phones to reception. Seeing this type service we were little sceptical about the service but overall it was good.

Friends_and_family Family

10/10

Exceptional

04 Sep 2020

Manish

Excellent property..excellent interiors...excellent service

Business

10/10

Exceptional

13 Feb 2020

karan

Good hotel to stay in Banares Banares very centra

Very good stay. Hotel is very close to the visiting places. Front desk staff is very nice and helpful
City guide provided by hotel was amazing person very helpful and knowledgeable
only negative thing is traffic in the city and road conditions

Partner

6/10

Pleasant

26 Nov 2019

Rashmi

The hotel sits on a very busy shopping street, in the middle of a chaotic shopping market. It was hard to drive up to the door to unload luggage. The rooms were quiet though. Our room was not properly cleaned, should have been swept and mopped. Overall service was fine. The vegetarian restaurant in the hotel was decent, our first meal came too late and the owner did discount a couple of dishes that were too salty.

Leisure Partner

8/10

Excellent

24 May 2019

Verified traveler

good hotel. Inside the city.
food is good and the management is ok.

Business Self

8/10

Excellent

04 Mar 2019

Verified traveler

The breakfast needs improvement, at Rs. 300 plus rate the breakfast is not upto the standard.

Friends_and_family Partner

10/10

Exceptional

02 Mar 2019

BHARAT

STAFF WAS EXCELLENT. GREAT SERVICE OF RESTAURANT STAFF

2/10

Poor

12 Feb 2019

Verified traveler

I did not like anything about this property. This was the first hotel ever that I had to make my first contact for help to Expedia via my son in the UK. I am travelling on my own &?am registered disabled. I walk with a walking stick. My comments as shown to the hotel manager Mr Mukul are as follows:
Have to inform reception that you want to take shower every time so they can put the gizzer on!!!
- the 3rd floor rooms are for international customers with nicer view but if you look like an indian or are venerable they put you on 2nd floor that has brick wall for a view and they hope you will not complain.
- you have to request toiletries on a daily basis & hand towel.
-Beds sheets are not changed every day as they come from outside. And they advertise laundry pick and return same day but thus is not the case.
-the so called coffee shop is a farce as it is never manned & has stale items to sell. I am sure the coffee machine has never been used.
- Nearly all the staff have very or no grasp of the English language.
- The restaurant manager did not know what English tea was or how it’s made
- Get woken up late in the evening as the room service bill was not provided with the meal
- The Wi-fi keeps on going off line & have request user ID & password 3/4 times a day.
- The manager is elusive but when I made contact he acccepted the short fall of service provided & that the hotel does not meet international standards & rat

Leisure Self

10/10

Exceptional

09 Feb 2019

Verified traveler

Very cooperative & friendly staffs
Neat & clean
Transportion convenient .

Leisure Family

10/10

Exceptional

09 Feb 2019

Krishna

Neat & clean
excellent hospitality & friendship behaviour

Leisure Family

10/10

Exceptional

09 Feb 2019

Krishna

.excellent hospitality & friendship behaviour.
.easily accessible temples & shoping area
.neat & clean, no noises.

Leisure Family

8/10

Excellent

09 Feb 2019

Roger

A great solution for Varanasi

My wife and I were very pleasantly surprised by our stay of three nights. My four-star rating is in no way a negative as this this hotel does not try to be more than what it is, which is very clean and with a staff that, if not grads of a hotel school, are wonderfully warm, helpful and anxious to help. Taking to the streets in Varanasi is always difficult, but we found lanes leading from the hotel straight to Ram Ghat area less than a 10-minute walk. The restaurant, where we had every meal, is not great; stick to the Indian dishes and the soups, which they prepare well. Avoid the high prices (for what you get) of Ganges-side hotels. At the Tridev, you get a bit more than you pay for. We loved that kind of honesty and sincerity.

Partner

10/10

Exceptional

17 Jan 2019

PrayagaSaiPrasa

Nice hotel with great amenities! Food at the restaurant was excellent. Very close to Ghat(couple of miles).

Friends_and_family Family

6/10

Pleasant

29 Dec 2018

Verified traveler

It's simple hotel.

We were staying in Tridev for 3 nights. The first night, we did not get used to the environment of the hotel. It's simple, no facilities, and suddenly blackout two times, and also no hot water of taking shower all the time. The restaurant of the hotel a bit expensive. But the staff is kind and helpful....

Partner

6/10

Pleasant

23 Nov 2018

Verified traveler

Buffet breakfast was good. service was good. i booked a regular room and requested a room away from the street noise and they fulfilled my request. the front desk was very helpful when it comes to booked cab ride to the airport. It cost Rs600 to the airport via private outside transport. Hotel offered for Rs1000.

Family

10/10

Exceptional

21 Nov 2018

stefk

Lovely hotel right in the middle of it all. We loved the rooms nd the the restaurant, easy checkin and nice staff too.

8/10

Excellent

28 Oct 2018

Verified traveler

It was a nice facility and for India was very nice. My only concern was the distance from the hotel to Assi Ghat from which my tours originated.
The staff were very cordial and helpful at all times.

6/10

Pleasant

19 Oct 2018

Sally

Poorly Managed

Plus side: quick check in, free late check out, new hotel, reasonable equipped room good food at dinner.
Minus:
No hot water for the duration of our stay ,after complaining every day and a lot of promises and apologies from staff, no in room safe, Poor choice of breakfasts with service to match.Located in a run down area not close to anything worth seeing, every where is a rickshaw ride EG downtown 200/ 300 Rupees and a half hour ride,this hotel could function a lot better with less apologies and better MANAGEMENT would not use again would not recommend.
Dave and Sal Yorks

Partner

6/10

Pleasant

15 Oct 2018

Binoy

Review

No non veg food. Veg available taste is hopeless. Staff dont know hot water is available or not

10/10

Exceptional

14 Oct 2018

Verified traveler

Luxurious convenience for pilgrims

The hotel is well designed right next to a major temple and in proximity to other pilgrim hotspots.
Staff is good, rooms spacious, great facilities.
Overall pleasent and enjoyable experience

10/10

Exceptional

02 Oct 2018

Verified traveler

Nice!

Friendly receptionists. Good vegetarian restaurant.

10/10

Exceptional

28 Sep 2018

Verified traveler

very good. Only issue is that they said doctors are available 24/7. Could not find a doctor during night time.

6/10

Pleasant

11 Sep 2018

Edmundo

Nice hotel close to river ganges, even the restaurant looks nice the people that prepares the food is dirty, we found a fly in our dish and let to the waiter know the situation, but they only took the plate away and nothing happen...not even an apology

8/10

Excellent

18 Aug 2018

Venkateswara

A neat hotel

A neat and well-maintained place. Given the congestion in Varanasi near Vishwanath temple, cars can easily reach this place. Staff is very courteous. Cons-Hot water had an issue; they give wifi password valid for a day; I had to request for new password and the password for a person is valid on only one device.

Partner

10/10

Exceptional

15 Aug 2018

Abhishek

One of the best property of varanasi

Its an amazing property. Staff is very well mannered and co-operative. Parking is available in the basement which can accomodate around 15 cars and 10 two wheelers without any charge. Restaurant is good and buffet breakfast will make you feel spoilt for choices of food items.

Family

4/10

Poor

13 Aug 2018

BizTraveller

Nice hotel in a wrong place! This is a very well built and maintained hotel but it is right in the middle of an extremely busy bazaar with incredibly loud noise from traffic and business around that doesn't stop through out the night. Poorly trained staff hardly help this situation.

10/10

Exceptional

04 Aug 2018

Tim

Great value - comfortable and clean - stay here !

Spotlessly clean hotel with very comfortable rooms - very good value for money and good attentive service. Breakfast slightly limited for
Westerners but was OK. We are in the evening too and the food was good.

Partner

10/10

Exceptional

02 Jun 2018

Thilaga

The manager is super good and the staff is good too.
This facility is picture perfect. I was stunned. Highly recommend

8/10

Excellent

03 May 2018

Vashist

Good For Commercial connectivity

Overall good experience though housekeeping not done timely.
Food was just OK, not recommend to those who hate traffic, as Hotel is in between of commercial hub & takes up to 1 hr for just 3-5 KM travel.
Good thing plenty of holy places nearby can visit by walk only.

10/10

Exceptional

17 Apr 2018

Nagamanickam

Very nice Hotel except for its locality

We had been to Varnasi from 9th to 12th of April 2018 and stayed in this hotel which was really good.
Everything was wonderful except for its locality as it is in mid of one of the most congested area which they call as mandi. But otherwise u name anything we felt all were good.
Food was wonderful and all staff had very cordial approach and room service was also great.
For sure it is very much Value for Money no doubt.
For family very much suitable if u do not mind staying at a congested locality, yet once u enter ur hotel u will not feel this and ur stay wld be very comfortable.
Even mandir and ghats are reachable and u hv plenty of auto's for ferrying so no issue.

6/10

Pleasant

08 Apr 2018

Verified traveler

Was adequate hotel. Busy street outside. Staff did try hard I stayed on a Saturday night and found it laud. The hallway was laid and adjacent rooms as well I asked for a quite room in back but got the front by the elevator! One annoyance was the uber charged me for water as I was leaving breakfast ad they said I had mineral water, it was just a bottle of water weird ending

8/10

Excellent

30 Mar 2018

Verified traveler

Happy with our stay.

Good location. Staff all very friendly and helpful. The room was comfortable and the food was good. Nice clean hotel to come home to from the chaos of the city.

8/10

Excellent

24 Mar 2018

Neerav

Size of the room is quite good. It is spacious, only we found bathroom little small.
Good interior. We had breakfast & dinner. The food is good.. many varieties. Area outside the hotel is very crowded, market area. Centrally located.

10/10

Exceptional

13 Mar 2018

Ray & Mel

Well placed to negotiate the town and see the Ghat

Staff were lovely and looked after our every need. The manager, was particularly attentive and friendly. Can't spell his name but in English it sounded like 'Bridges'.