MARAVAL

Algeria , Oran
ORAN, blvd benarbia lahouari 2
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100 reviews shown

10/10

Exceptional

23 Apr 2026

Mitchell

Marival Emotions is perfect for families. The kids club was a huge hit for the kids. Beach and pools were great.

Family_with_children

8/10

Excellent

22 Apr 2026

Rosario

Good for families with small children.
Unique personal chef experience with unique sushi dishes that was fabulous with Chef Leo

10/10

Exceptional

12 Apr 2026

Makary Mousa Gergis

I loved the place and the crew there is very friendly and helpful

Family_with_children

10/10

Exceptional

12 Apr 2026

Tracy

Pool and activities were all great !

Family_with_children

10/10

Exceptional

10 Apr 2026

Daniel

Everything was great. Our family had a really good time.

Family_with_children

6/10

Pleasant

08 Apr 2026

Wendy

Nice family resort!

6/10

Pleasant

05 Apr 2026

Aksinia

Once I got over the welcome experience we enjoyed ourselves. After a long flight with 2 small children (4 and 6) we arrived to check-in and were passed to someone who was going to tell us about the resort, but it turns out this was a time-share salesman. He had outdated information about the hotel, was asking about our family income etc and eventually it came out that if we signed something and paid an \"any amount\" guarantee we would be expected to go to the breakfast presentation and then get a discount on some local attractions and spa. It felt extremely manipulative. Despite the rest of the day being fairly good I wouldn't go back based on this experience and will be watching out in reviews to avoid other resorts that do the same.

The food was good. We only went to the ones that didn't require reservations. Service was mixed. Sometimes noone came to our table to offer drinks and other times they came and checked in multiple times.

We spent most of our time between the different pools which had good sections for children. We also played lots of tennis, table tennis and mini golf. We didn't leave the resort for the whole time and didn't get bored.

Our room was interesting. The pull out couch was effective for the little kids but it was old and thin.
The light/fan in our bedroom appeared to be controlled by the people upstairs as it would go on late at night when we heard them come home.

Overall a good trip with some strong downsides.

Family_with_children

8/10

Excellent

04 Apr 2026

fortino

We enjoyed the pool and the room was very clean.

Family

4/10

Poor

04 Apr 2026

Luis

Well where do I start. When we arrived we were amazed how nice the r lobby looks like.

8/10

Excellent

03 Apr 2026

Brandy

We had a fantastic stay. This resort was great. The view from our room, the layout of the hotel and the close proximity of all the amenities were fantastic. the outdoor pizza oven and pasta bar was a huge hit with my family. I was disappointed to find out that separate membership was needed for certain areas and restaurants on the beach. The staff was fantastic and the entertainment was enjoyable and different everyday. Overall, we had a great trip and will be returning.

Family_with_children

8/10

Excellent

30 Mar 2026

Trevor

Overall the property is well kept considering the finished wood stairs and rafters. All the staff are very courteous, kind, and helpful. We had almost left some personal items in the room and just 5 mins after checking out, we were informed that we left items in the cooler. We were able to go back to the room to recover our items. The resort is certainly a family-friendly atmosphere with activities for the kids all day, inside kids club as well as outside kids club. The room was serviced everyday with fresh towels and bedding. Beach resorts tend to have sand everywhere but Marival somehow kept it free of sand after our room was serviced. Reasons I don’t give 5 stars: rooms are very small. No fresh fruit in any of the bars/drinks. All the Chicken taste like a freezer. Pizza place only open for dinner. Lack of protein options for breakfast.

Family_with_children

10/10

Exceptional

29 Mar 2026

Dino

The pools were great for the adults and the kids. The different activities were great. The staff were very friendly and helpful.

Family_with_children

10/10

Exceptional

29 Mar 2026

Brittany

Our 2nd time in 2 yrs as a family of 4 with kids age 7&8. We loved our stay yet again. Always something to do. Kids loved the pools and arcade. They enjoyed kids club and we enjoyed a quiet morning on the beach. We were seriously impressed with how much joy and enthusiasm the entertainment team brought every day, all day. The beach was perfect, the pools were clean and warm. So much food options. Rooms were air conditioned and cleaned daily. The perfect stay.

Family_with_children

10/10

Exceptional

28 Mar 2026

Irene

Pool nice
Food fair
Staff friendly

Friends_and_family Friends

4/10

Poor

27 Mar 2026

ALFREDO

Yes

Family

10/10

Exceptional

26 Mar 2026

George

Yes

10/10

Exceptional

26 Mar 2026

Sarah

This property was great! The staff is welcoming and accommodating. The property is beautiful. We saw them actively updating areas to keep the hotel looking clean and modern. The floors near the pools are slippery when wet so be careful!

Friends

4/10

Poor

23 Mar 2026

GABRIEL

Faltó más opciones para comer. Y también faltó más amabilidad del personal

10/10

Exceptional

23 Mar 2026

Sarah

We had a

10/10

Exceptional

21 Mar 2026

Olia

Wonderful stay with our two young kids. The beach was spectacular without being overrun with pushy vendors. Good food. Great drinks. Super comfy beds. We spent most of our time at the non-activity pool because it was more chill without music blaring all day. Service was hit and miss but no big deal. The specialty restaurants were really really good too. Would definitely return if the price was right. We would have bought day passes to the beach club but they were asking $200usd per person. There was no chance we were going to waste our vacation on the timeshare presentation to get the beach passes for free. All in all a great vacation.

Family_with_children

10/10

Exceptional

21 Mar 2026

Alanna

We really enjoyed our vacation at Marival. There are lots of activities and plenty to do. We were travelling with a group of families and had 5 teens aged 12-17. There was something for everyone. The food was excellent. I’m not really a buffet person, but I enjoyed the buffet for all meals. The food was fresh, and the food stations were kept very clean. I loved getting a table in the outdoor part, especially for breakfast. The pools were also very clean and well-maintained. The only complaint I have is that there was no hot water for my shower, but fortunately, we had two rooms, so I had somewhere else to shower. If not, I would have changed rooms. We played a lot of pickleball and used the bikes several times to bike on the path and go to the mall (buy sunscreen at the mall, it’s much cheaper that at the resort). Overall, it was a wonderful vacation, and I recommend it.

Friends

6/10

Pleasant

21 Mar 2026

Iuliia

Food option and taste was mediocre.

10/10

Exceptional

20 Mar 2026

Jacqueline

The staff is wonderful, the food was really good and plentiful. Our favourite a la Carte was the Italian. We really enjoyed the large buffet, pizza place and outdoor lunch.
Mexican night with the entertainment was the best evening of all festivities.
The teens enjoyed the kids club and disco.
Free yoga on beach plus water exercise daily. There was so much more we had yet to do.
We had hot water for showers despite warnings of no hot water. Never an issue.
Prosecco tables for mimosa in mornings, plenty of coffee, tequila carts in the afternoon
I recommend Marival Emotions.
We would return.

Family

2/10

Poor

18 Mar 2026

Sandra

Nous allons au Marival depuis 8 ans pour l’Anniversaire de mon conjoint.Hier ce fut une grande déception.Les restos n’offrent plus la qualité et le service d’autrefois. Nourriture froide, serveur inexistant.Le buffet réduit de moitié avec un choix limité.
Une seule personne pour faire le service de boisson autour de la piscine ce qui est irréaliste.
Les chaises de la piscine ne sont pas entretenues convenablement.
La chambre était propre et bien équipée,les chaises en bois sur le balcon n’étaient pas confortables.
Maintenant ,l’arrivée se fait à midi,sinon il y a une charge de 350 pesos par adulte .La chambre est disponible pour 15 hr comme partout ailleurs.Le départ est pour 11 hrs ce qui me semble tôt comparé à d’autres hôtels.Si vous avez un vol en fin journée on vous autorise à profiter de l’endroit pour un autre 350 pesos.
L’ensemble de l’endroit est ok sans plus, nous avons été très déçu car nous aimions beaucoup cet hôtel et l’avons recommandé à plusieurs reprises.
Je me dois de spécifier que l’hôtel nous a permis l’entrée avant midi pour l’anniversaire de mon conjoint,mais nous ont mentionné que c’était seulement pour cette fois-ci.

Partner

8/10

Excellent

17 Mar 2026

Miguel

No lo usamos

Friends

10/10

Exceptional

16 Mar 2026

Grace Anne

All the staff were most helpful and very friendly. Our concierge Octavio Mora was most helpful in everything, from changing our room to a ground level, to securing a motorized scooter, to helping with friends coming for a day pass, to helping print out boarding passes when we were ready to fly home, and everything else we needed or wanted. We give him a 10+ rating. He went above and beyond doing whatever he could to make us enjoy our 10 days there. We were with our grandchildren and great-grandchildren (ages 2 and 4) and will definitely be back!! Thank you Marival Emotions!

Family_with_children

8/10

Excellent

15 Mar 2026

Brian

2nd stay at Marival & very enjoyable. The buffet food is very good with lots of choices & the à la carte restaurants, Amalfi & Silk are excellent 5 star.
Staff are very friendly & helpful. Lots of young families but the adult pool is quiet.
The only concern is that the bathroom cleaning in our room could have been better.

6/10

Pleasant

15 Mar 2026

Arman

All rooms were smelly,

Family_with_children

10/10

Exceptional

14 Mar 2026

Jennifer

Great experience as always!

10/10

Exceptional

14 Mar 2026

Jenna

Perfect for families! Our 2nd time there and will definitely be back again!

Family_with_children

10/10

Exceptional

13 Mar 2026

Kayla-Anne

This resort was spectacular. We were so happy in our decision to vacation here with our young kids and senior grandparents. The ramps and elevators make the walking very easy.
The food was delicious and way better than some of the reviews. The kids pool is an absolute highlight.
Silk and Amalfi were also superb.

Finally, their concierge Octavio is absolutely phenomenal. He went above and beyond more times than we could ask and honestly was one of the kindest people we met. We are so grateful for the help he gave us and our family and are sure to visit him on our return again soon.

Family_with_children

8/10

Excellent

11 Mar 2026

Lai Leng

Overall, it is very family friendly. They have kids section in the buffet with fries/ chicken fingers etc, high chairs, plastic plates. Kid's club always opens with kids activities ongoing. I am happy to go again with my two young kids if there is any good deals available.

Family_with_children

8/10

Excellent

10 Mar 2026

Corey Paul

It is definitely family friendly but don't forget water shoes for the kids as the area around the kids pool was quite slippery. I wish the drinks were a little more consistent and that they cleaned up the glasses around the pool area more. We stayed around the activities pool so I can only speak on that. The Asian restaurant (Silk) was awesome, the Italian (Amalfi) was also very good but La Pergola (Mexican) was terrible. Nice omelet station at the buffet. Snack bar (La Bamba) was very good and there's an ice cream stand as well. It is a time share resort but we were only approached when we arrived and they respected that we were not interested. And I loved that there was laundry available for 120 pesos per load including soap. Didn't have to bring home wet clothes!

Family_with_children

8/10

Excellent

10 Mar 2026

Michelle

First time to Mexico. Fantastic pool and beach. Loved the Mexican Fiesta night!
Did not enjoy the food.

Partner

10/10

Exceptional

10 Mar 2026

Antonio

Great staff, always kind and super family friendly

10/10

Exceptional

08 Mar 2026

Victor

We enjoyed a beautiful room overlooking the pool with the ocean as a background. It's a very impressive lobby and that impression stays with you and is enhanced everywhere you go. From the incredible Pacific ocean sunsets to the \" by reservation\" only restaurants to the buffets everything is above standard. We highly recommend and will be back.
The one thing we'll do differently is to request a room not overlooking the pool, we're senior citizens and did not appreciate the music and loud activities. Some may love it and the patio doors to the balcony were good quality providing good sound proofing. But if you want to enjoy the balcony it's loud, fortunately by the time it was time to watch the sunset the pool activities had ceased.
Beach lounges are plentiful and lots of staff available to fulfill your needs.

Partner

10/10

Exceptional

07 Mar 2026

Giselle

Yes and always looked like fun !! Our room was overlooking pool

10/10

Exceptional

06 Mar 2026

Margo

Nice they upgraded us to an ocean front

10/10

Exceptional

06 Mar 2026

Jayme D

Great stay

8/10

Excellent

06 Mar 2026

Gary

Upon check-in be prepared to get bombarded with a time-share presentation. After travelling for most of the day all I want to do is get to my room, instead I have to sit through a mini presentation trying to get us to buy in, I was not a happy guest at this point.

Family_with_children

8/10

Excellent

06 Mar 2026

Chelsea

This was our second time staying at Marival Emotions and we had a great time! We love the location. It’s not far from the airport and it’s right on the beach. They have 4 pools so there is something for everyone and it worked well for our family. The staff are generally very friendly and we were very impressed by their positive demeanours despite what was happening in Puerto Vallarta and not being able to go home that night. The food is pretty good. We enjoyed their new Asian fusion restaurant, but we wish they had more options. They used to have a Steak and Seafood restaurant that we really liked.

Family_with_children

10/10

Exceptional

05 Mar 2026

Jacqueline

Our room overlooked the grand pool area and had a view of the ocean-so beautiful! A tad loud on Mexican nights but only till 9 or so and wow-awesome musicians! We LOVED our stay!

10/10

Exceptional

04 Mar 2026

Jeff

The resort was very clean, food and drinks were very good. Nice beach, good for walking and swimming.

Partner

10/10

Exceptional

04 Mar 2026

Isabel Maria

Very nice and clean just the bed was kinda hard other than thay service was nice and friendly

Family_with_children

6/10

Pleasant

01 Mar 2026

Michelle

The room had a strong mildew smell as did all of our clothing. The floor was filthy when we arrived! They cleaned/fixed the air conditioner when we complained but the humidity and smell continued for the week. Definitely run down for the price we paid!
There was much more Spanish speaking than English and we actually felt out of place at times.
Finally, they charged only the two of us out of our group of twelve, $40 US to stay and have lunch for the two hours after checkout waiting transport to the airport.

8/10

Excellent

01 Mar 2026

Hussein

Very nice resort, not for singles, very family oriented

10/10

Exceptional

01 Mar 2026

Cameron Lain

Very great stay here. We travelled with our 2 daughters and 8 other family members. It was a seamless experience. The staff are very polite and friendly. The food was great, and nobody got sick the entire trip. The grounds are very well kept. The beaches were super nice too. I was not expecting that for being on the pacific side. And we were in the ocean every day. They had lots of activities, events going on, and “parties” by the main pool. Lots of stuff for the kids to do as well. The resort is a short drive from the airport too. Overall a great trip and we will definitely be going back here.

Family_with_children

10/10

Exceptional

28 Feb 2026

Devin Alissa

Great food, pools, beach and staff! My family and I had a fantastic stay. The staff was so helpful! I loved the Pilates classes with Miguel. I would definitely recommend this resort and come to stay again 🍹🍦

10/10

Exceptional

28 Feb 2026

Gharany

Staff was extremely helpful.

8/10

Excellent

27 Feb 2026

Rosemarie

Very clean resort beautiful beach for boggy bording. Servers are very helpful and pleasant hard working. Most go beyond, concierge Octavo made our stay!!! Expedia miss rep the room. Any who was given a better room and food was very good especially the Italian and outdoor design ur own fire wood pizza restaurant.

Partner

10/10

Exceptional

26 Feb 2026

Helen

Very large resort. Lots of amenities and choices to enjoy the Mexican sun.

10/10

Exceptional

24 Feb 2026

Katelyn

Huge, clean, comfortable room. Great food, kind staff, lots of places to sit by the beach and pool. Couldn’t ask for more, we loved it!

Family_with_children

10/10

Exceptional

22 Feb 2026

Catherine

Food was excellent. Service was great. Well worth it for all of the amenities!

8/10

Excellent

21 Feb 2026

David

Enjoyed the pools, abundant food, and entertainment.

8/10

Excellent

21 Feb 2026

Tracy

Great staff

10/10

Exceptional

21 Feb 2026

Anne Marie

This is our 4th or 5th time at this property. The staff is always friendly and the rooms are clean. The porters at the front of the property take good care of your bags and are super knowledgeable. The front desk staff work hard to accommodate room requests. The food at the restaurants is overall good quality. Amalfi will always be our favourite for quality and food selection. The asian restaurant was very tasty and the staff very accommodating. The (for purchase) steak at La Pergola was delicious and well prepared. The octopus was also a very interesting dish that you wouldn't normally expect. Very tasty. We also enjoyed breakfast as well as the changing dinner menu at the buffet. We did miss the homemade guacamole that was more prevalent the last few times we were there. The morning outdoor coffee bar featured a choice of coffee/tea or mimosas or a lovely bloody mary - with glasses that were pre-rimmed with Taijin. Yum. Much appreciated. The outdoor Mexican dinner surpassed expectations. The menu is varied and very good. The following entertainment with the 11 piece mariachi band and regional dance show was great. Lots of beautiful, clean pools to choose from. Thank you, Marival!

Partner

6/10

Pleasant

21 Feb 2026

Barry

rooms were clean, food was 3rd rate. They obviously bought cheapest food available. Birds landing and pooping on buffet food/utensils , is unacceptable , there is going to be a major health issue soon. Feel sorry for the hundreds of people staying near noisey pool. They even had a private event that continued past 11pm (really loud , really bad band).

8/10

Excellent

20 Feb 2026

keri

We enjoyed our stay. We were in a 1 bedroom suite with 2 kids.
Pros. Amazing service, friendly staff. Love the layout of the resort, nothing is too far of a walk, beautiful beach and waves.suprisingly lunch buffet was amazing, lots of prawns. Tried it out on our last 2 days and wish we went before. Beds are super comfortable. Enjoyed taking the bikes for rides.

Cons: trying to get a reso for a resteraunt. We tried 2 times and couldnt get one so unfortunately didnt get to try any of the amazing places . Dinner buffet was ok, some nights better then others. Would have been nice to have ice cream at dessert area like all the other resorts we have been too. Although the desserts looks beautiful, they all taste the same and have the same texture. Nights are quiet which is nice but we had a 2 bedroom suite above us and heard banging and running around all hours of the night so sleep wasnt great. Drinks were very inconsistant . Sometimes they are made them great and other times it tastes like pure alcohol. Kids drinks are so overly sweet my kids couldnt finish them. They have a hard time understanding little sugar . 1 other con ill mention is the entire week we were there they wouldnt let us use boogie boards as waves were too big. Isnt that the point of boogie boarding? The ocean was full of people doing it.

I would still return to this resort as it was very good for kids and very clean. And nice warm pool water :)

Pris:

Leisure Family_with_children

6/10

Pleasant

20 Feb 2026

Nicole

We recently returned from Marival Emotions Resort in Puerto Vallarta. After a long travel day, we arrived to find our rooms—booked together—were separated across the resort. My daughter has special needs, and I had emailed months in advance requesting we be placed close together. We were told it was based on availability. After about 30 minutes of advocating, we were moved to the same building and floor, which we appreciated, but our room faced a parking lot instead of the view we booked.

Check-in was also frustrating as we were approached with what felt like a timeshare/VIP sales pitch. After declining, the staff member’s attitude changed and we received little information about the resort.

The room was clean but had minor issues like a burnt-out bathroom light and uncomfortable patio chairs. The bed was average. Service in the buffet and restaurants was inconsistent—we often had to get our own coffee and cutlery. The food was okay but not memorable.

Booking à la carte restaurants required lining up at 7 AM on select days, only to find them fully booked or available very late, despite never appearing full.

Positives included clean pools, a nice beach, and great entertainment—especially the Greatest Showman show.

Overall, we wouldn’t return or recommend it as an all-inclusive.

Partner

8/10

Excellent

20 Feb 2026

Chelsey

The one bedroom suite provided ample space for a family of 4. The buffet provided an excellent selection of choices with options changing each day. The pools were clean and we never struggled to find a set of pool chairs together.

My only qualms are: it is basically impossible to book the speciality restaurants. We arrived at 6:50 (booking opens at 7:30), were 8th in line and the only option for our group of 6 was 9:20pm. Lastly, it would be a bonus if you could order from a limited food menu poolside but not such a big deal. La Bamba was great each day for lunch.

Family_with_children

8/10

Excellent

19 Feb 2026

Ryan

Overall, this was a good stay and a very family-friendly resort with lots of activities for kids. The property is about 25 minutes from PVR airport, clean, and in good condition with friendly staff. There were plenty of chairs at the pool and beach, and the rule about removing items before 8 am helped prevent early chair-saving.
Check-in was smooth but you are directed to a membership/time-share pitch after getting your keys, which was annoying when we just wanted to get to our room. The ATM was out of service our entire stay, which made tipping difficult.
There are several pools, including a kids’ pool and an adults-only pool (no swim-up bar). The two swim-up bars were busy and drinks were on the weaker side. Poolside service was minimal unless you tipped.
Food was mixed (about 3/5). The buffet (Casa Bella) was inconsistent in service and replenishment, though the omelet station was great. À la carte reservations were the biggest frustration—you must line up around 7 am and may wait hours, often ending up with very late dining times. Amalfi had excellent service and good food; Silk was good but had extra charges on some items. La Pergola was decent but had long waits.
Our room was clean with good water pressure, but the shower temperature fluctuated, toiletries weren’t always refilled, and towel service was inconsistent. Water refill stations were often out of order.
Entertainment and activities were plentiful and well suited for families.
Final thoughts: Great for families.

Partner

8/10

Excellent

18 Feb 2026

Anna May

Very clean. Friendly staff. Amazing evening entertainment. Beautiful grounds. Nice amenities (bikes, tennis, teens club, kids club, restaurants)
Great sound proofing between rooms.

Friends

6/10

Pleasant

18 Feb 2026

Kim M

Clean rooms, friendly and helpful staff, but the food was very underwhelming. This was our 5th time staying here and it will be our last.

10/10

Exceptional

17 Feb 2026

Paula

room was great and spotless, we would like more facecloths and coffee ☕️
staff was wonderful

10/10

Exceptional

17 Feb 2026

Sally

Wonderful family resort! Food and drinks were very good. Pools and grounds were spotless. Staff are very kind. Highly recommended staying here. We would love to come back.

10/10

Exceptional

16 Feb 2026

Arlene

Yes room was terrific and staff responsive to any requests we had.

Leisure Family_with_children

2/10

Poor

16 Feb 2026

William Roger

I got food poisoning.
Food was terrible.

Leisure Family

8/10

Excellent

15 Feb 2026

Brian

Amenities galore including several well maintained pools, plenty of bars, a great buffet and two reservable specialty restaurants (Italian and Asian), and high calibre nightly shows at the theatre.

Leisure Family

10/10

Exceptional

14 Feb 2026

Riley David

Super friendly and competent staff, Large variety of delicious food and drinks. Would definitely stay again.

Leisure Friends

8/10

Excellent

14 Feb 2026

Margaret Brendan

Staff are wonderful we had great service from check in to check out. Clean rooms and wonderful service in the buffet.

8/10

Excellent

11 Feb 2026

Alicia Caton

The room was very clean. Dalia at one of the bars was excellent and very friendly. The pool bartenders were great.

Leisure Friends

10/10

Exceptional

10 Feb 2026

Robin

Room and property was very clean and well kept. Food was great with many choic

10/10

Exceptional

09 Feb 2026

Myrtle

Very clean. Friendly staff. Great ocean views

Leisure Family

8/10

Excellent

06 Feb 2026

Jeremy

The rooms are nice and bright with comfortable furnishings. Our first room faced the activities pool which was noisy so we were moved across the hall without a problem. The beach is amazing. The buffet is very good, but the room is noisy . Service is courteous, but slow when very busy. The reservation system for the a la carte restaurants is frustrating . Staff are kind and helpful. We had a problem with the fridge in our room that never got fixed and the ceiling fans only have one pull chain so you either get light and one fan speed or no light and adjustable fan. The sink taps also were in need of repair. I have stayed here several times and it is a good place, but the quality seems to be gradually diminishing.

Leisure Partner

10/10

Exceptional

03 Feb 2026

Hannah

Very accessible, great food!

10/10

Exceptional

01 Feb 2026

Ismael

Staff were great, food great!
Rooms may need to update at some point.

Leisure Family

10/10

Exceptional

26 Jan 2026

BRADY JAMES

Resort and rooms were clean and comfortable. Staff was friendly, efficient and helpful! We especially loved how much is done just for the little kids - Kids Buffet, Beach Party and entertainment made for a wonderful family vacation!

8/10

Excellent

26 Jan 2026

Cheryl

Resort very nice, staff friendly and helpful!

10/10

Exceptional

24 Jan 2026

Erin

Such a great stay- beautiful beach and pools, great food, excellent entertainment. We came with our 2.5 year old and it was fantastic. This is our second year coming and we’ll be back again!

Leisure

10/10

Exceptional

24 Jan 2026

Jennifer

Fun events, clean rooms, great pools

8/10

Excellent

22 Jan 2026

George

Super clean and wekk kept up resort. Just the right size of not mega but still has variety of restaurants, pools, ambiance, and activities. A weakness is that the food is just okay. Main buffet is a whirlwind without a lot of options and often food was empty/running out. Not a lot of flavors. Overall the resort is a great family destination.

Leisure Family

10/10

Exceptional

22 Jan 2026

Patrick

Very clean room and hotel well maintained.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Darrell Albert Alexander

Everything about this stay was amazing!! Above and beyond hospitality!! I will definitely be back!!

8/10

Excellent

20 Jan 2026

Bhargav Hiteshbhai

Overall pretty good resort for families. Well maintained. Resort is on the beach which is pretty clean. Pools were great. Enough dining options but not too many, should be ok for not fussy eaters. We tried Italian restaurant and service in there was great. We tried Japanese restaurant and service in there was not great. Many people there do not speak English so at times can be difficult to find or get stuff. There is pizzeria open till 12 at night which is great. No dedicated cafe though on the resort and there was no good coffee anywhere on the resort. There is Starbucks on the resort. Decent value for money.

Leisure Family

10/10

Exceptional

19 Jan 2026

Richard

Everything was very good. The food was OK but could improve.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2026

Alexa

Clean room, staff was friendly, great breakfast buffet. The only thing is the lunch area by the pool mainly catered to kids - hamburger, pizza, hotdogs, etc. I with they had an area for tacos and other Mexican food items. Overall though, this resort is great for families.

8/10

Excellent

17 Jan 2026

Mariana

Venía huyendo del Fiesta Americana de Nuevo Nayarit, y qué diferencia. La atención súper bien y cené delicioso en el restaurante italiano. Gracias.

Leisure Self

4/10

Poor

16 Jan 2026

Jela

Pros:
Heated kids pool
Heated pool
Grounds clean
Cons:
Customer service is terrible- no greetings, no smiles from most of the staff. Total 3 staff actually smiled the rest looked unhappy.
Rooms are outdated
The faucets were loose and squeeky
Water pressure on the sink was weak
Reservation process is inefficient where you have to book the day before and early in the morning.
Food was not good
Pool restaurant required you to be dry to enter so there is no food access until you're dry.
Beds were hard.

Leisure Family_with_children

2/10

Poor

15 Jan 2026

Mauricio

If you are not a member or “socio” of their hotel their customer service is horrible. They have preference for their members- so you cannot enjoy 3 sections of the hotel if you are a non-member. Their check-in/out process is poor- only 1 or 2 receptionists available. They offer “day passes” thus an overflow of people in the resort. Not too much selection in their “buffet” area in addition to food was at room temperature. Rooms need to be updated- I stayed in building 10 ( per staff it’s one of their original buildings) which was attached to water pump room which always sounded like you were on an airplane. Lastly, we go to relax for our vacation-mowing the grass at 7 am?? Really?!!!

Leisure Family

4/10

Poor

15 Jan 2026

ERNESTO

Our stay was disappointing.
Check-in took over 45 minutes with staff who seemed overwhelmed and unfriendly, followed by a very pushy membership sales pitch insisting everything is “basic” unless you upgrade.

Although we arrived at 3:00 PM, we didn’t receive a room until after 9:00 PM. The first room assigned was still dirty from the previous guest, causing further delays.

The resort felt overcrowded, the mattresses were old and uncomfortable, and noise levels were consistently high due to loud pool music and a wedding on the property.

The photos on the website do not match the current condition of the resort. The property looks worn and outdated, as if the pictures were taken many years ago.

Food was just okay. The only true positives were the nightly shows and the activities staff, who were genuinely engaging and enjoyable.

Friends_and_family Family

8/10

Excellent

13 Jan 2026

Brenda

Rooms were clean and comfortable, staff friendly and very helpful. Some confusion with booking restaurants… otherwise great:)

Leisure Family

6/10

Pleasant

11 Jan 2026

Cheryl

The staff were not helpful when asked questions. One woman in particular did everything she could do to ignore people waiting in line.

We took kids and they gave us an agenda of what was available. Our kids wanted to do the mini talent show. On the paper agenda, it said it was one day, but the online version said it was a different day. Either use a paper agenda or tell folks to use the online version.

The room, especially the bathroom, was very dated, lots of stains on the counter. Our room was 1738.

Some days the music was so loud at the kids' pool that we had to wear ear plugs to get any rest.

The Amalfi restaurant was great and the staff in it were very helpful.

e will definitely never go to this all inclusive again.

Leisure Family_with_children

4/10

Poor

10 Jan 2026

Julie Ann

The property focused more on upgrading your services and catering to those members who did, Offering separate eating and drinking areas. For an all inclusive resort this was very disappointing.
It was extremely difficult to get a reservation for dinner at a decent time and was only accommodated after I complained.
After being at the resort for 4 days one of the guests in our groups bracelet came off and he was asked to leave the pool with his child. When requesting another bracelet they refused wanting him to leave the property. Again unacceptable when his name is on the reservation and payment was received. Thankfully he was able to obtained another bracelet but only after they completely stressed the family out.
You want to have vacation to make good memories and it should be easy to relax and enjoy your time, sadly this resort did not meet those expectations.

Leisure Family_with_children

2/10

Poor

09 Jan 2026

Alona

Read this!!!!
This place wasn’t what we were hoping for, AC in the room doesn’t work, shower had hair all over the walls! Rooms are tiny and so are beds! They need to renovate! There is only 3 restaurants to eat and the food was good but very busy and long wait ! This is defined like a 3 star hotel, nice kids play area but very crowded and they want you to pay for everything extra! As much as we wanted to love this place we didn’t! Nobody really cares if you happy there or not ! We took the most out of this trip for our kids! Absolutely loved Puerto Vallarta but definitely not coming back to this hotel!

Leisure Family_with_children

8/10

Excellent

09 Jan 2026

Pamela Flores de

Todo bien. Agradable

Leisure Family_with_children

8/10

Excellent

08 Jan 2026

Ryan S

Beach is simply amazing. However, most days the purple flag was up so we couldn't use any of the ocean toys. People were in the water and it was completely safe. Wish we could have used the toys.
Restaurants were great! Service was spectacular! Buffet was good too.
Rooms are tiny. Bathrooms were not good with glass doors without locks and you could see in. Not comfortable with 3 people in the room.
Entertainment at night was fun. Wish there was more activities during the day in the pool. Seemed like the holidays affected day time entertainment.
Overall, I like Marival Emotions. Would go back again.

Leisure Family

10/10

Exceptional

05 Jan 2026

Helene Laura

Great place to stay would definitely come again

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Doug

Rooms were super clean. A/c never stopped. Room service and conceirge were fantastic. Hotel staff were on point for everything, also food and drinks were amazing. I can't wait to go back.

Leisure Family

6/10

Pleasant

03 Jan 2026

Stephanie

Adult pool nice but no swim up bar or service. You had to walk a ways to get a drink and tge other pools were slimy and gross

Leisure Family

6/10

Pleasant

01 Jan 2026

Tanya

Original room was deep in corner of bottom of building facing the staircase. Bedding was dirty as soon as we went in. We immediately requested assistance and were moved to a different room. Very minimal dining options, especially for picky eaters. Not much for snacks or ice cream. Alexandria at the main pool bar is OUTSTANDING! She alone was a positive experience. Pool was great sized and temp. Cleaned if something happened and other pools to use in meantime. Ocean was clean and amazing. Many \"preferred\" area chairs/beds not used because they charge for them. May as well allow use to others if not being utilized. Shows were great and start at 8:30pm. For the cost, food, dessert, activities and staff should have been much better. Several room issues, but spent most of our time in the ocean or at the pool. Weather was amazing.

Business_and_leisure Family