Hotel Smugglers

India , Manali
Manali, Village Nasogi, near khatusham temple
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100 reviews shown

8/10

Excellent

05 Mar 2026

Helmut

Actually the shuttle was not present at the contracted time, so we had to wait

Partner

10/10

Exceptional

28 Feb 2026

Aron

Good clean room, able to accommodate shuttles both from and back to the airport. Staff were friendly and attentive

Self

6/10

Pleasant

26 Feb 2026

Audrey

Overall it’s a nice facility, it’s clean, staff are great and it’s a cheap place to stay close to airport. However, you get what you pay for. Beware that dorm bunk beds are very close together. No privacy curtains, no towels provided, lights often are turned on and off through the night so people on top bunk (especially) get woken up. During the day staff (sometimes men) just walk in/ out of room … door slams and light is turned on with no regard to anyone that might be sleeping because of a long flight. Lastly there were 2 nights (at 2:30 am and 5:00 am) where people were loudly talking and laughing for quite a while in the main lobby right outside the dorms … of course everyone was woken up.

8/10

Excellent

22 Feb 2026

Eleanor

Basic room, clean

Self

10/10

Exceptional

22 Feb 2026

Karan

Awesome place

10/10

Exceptional

19 Feb 2026

wanda

I stayed 2x

Self

10/10

Exceptional

19 Feb 2026

wanda

Very clean especially Kali who was in charge of the four bed room.Kalisi was so fun and thoughtful

Self

10/10

Exceptional

08 Feb 2026

Duane

Excellent and efficient Location, service, food, and facilities. Loved that we could walk to other restaurants through the beach for options, but honestly, I preferred eating in Smuggler's cove. I have two suggestions: beach towels and ask customers to pay as they order.

Leisure Family

10/10

Exceptional

30 Jan 2026

Anna

My daughters and I enjoyed our stay. The Sunsets family room was perfect! Great friendly staff and goof food!!!

Leisure Family

8/10

Excellent

29 Jan 2026

Lisa

Staff were lovely, Room was okay. People are friendly too.

Leisure Family

10/10

Exceptional

27 Jan 2026

Emilia

The staff was so kind, the food was great, the room was great, the pool was great, it was all wonderful!

Leisure Family

10/10

Exceptional

23 Jan 2026

Ray

Had a great stay at smugglers Cove. The sea view room we stayed at was perfect. The customer service was perfect. The Foods/drinks ordered from ghost ship bar and grill was very nice and the fire show was awesome.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Charles

The staff was super friendly and helpful.

Friends_and_family Friends

8/10

Excellent

18 Jan 2026

lloyd

Staff was very courteous and helpful. The room was ok, nothing particularly outstanding

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Kishen

Good

Leisure Family_with_children

10/10

Exceptional

10 Jan 2026

Lynnette

Excellent due to the friendliness and helpful attitudes of the staff. Rooms were clean and tidy.

10/10

Exceptional

10 Jan 2026

Lynnette

I rated excellent due to the friendliness and dedicated help of the staff. They made sure all things were taken care of for me. They made aure my stay was as pleasant as could be. The beds were acrually nice and tidy. Room.cpean and shower clean. A great place to reap the goodness of the heafh and parties on the beach sode while.keeping a low budget of a place to stay.

Business Self

6/10

Pleasant

07 Jan 2026

Diana

Okey

8/10

Excellent

06 Jan 2026

Lillian

Staff lovely. Sheets and towel changed when asked. Food tasty but can run be received at different times even when you order together. Great location.

Leisure Family

8/10

Excellent

05 Jan 2026

susan

The staff were lovely, food was great and not very expensive. Our room was a great size for us all, 4 adults, 2 kids but the cleanliness left a bit to be desired.

Leisure Family

10/10

Exceptional

03 Jan 2026

Manish

I was there in transit to another destination.

10/10

Exceptional

02 Jan 2026

Lynnette

Love thenstaff. Love the atmosphere. Clean and tidy rooms

Leisure

10/10

Exceptional

30 Dec 2025

Rachel

Very simple hotel. Yet, it had everything we needed. Very friendly staff. Was able to plan a few excursions the day of at the desk in the lobby. Right on the beach. Food options in hotel and in other neighboring hotels.

Friends_and_family Family

4/10

Poor

14 Dec 2025

Jay

The room, staff, and amenities did not meet the expected standards, and there was a lack of basic services for guests, such as providing water.

10/10

Exceptional

07 Dec 2025

Larry

Great staff

10/10

Exceptional

07 Dec 2025

Lopeti

Beautiful place

Business

10/10

Exceptional

04 Dec 2025

Miguel

All good

Leisure Self

10/10

Exceptional

03 Dec 2025

Peau

All good and excellent 👌

10/10

Exceptional

01 Dec 2025

TOUHIDUR

Yes

Family

4/10

Poor

30 Nov 2025

Peggy

I was not aware that this property is similar to staying in a hostile. The loud music from this property and the one next door made for a night of no sleep. Would not recommend

10/10

Exceptional

29 Nov 2025

Carol

Room was nice. Staff was nice.

Leisure Self

8/10

Excellent

29 Nov 2025

Amy

The pluses: the bed was comfortable, the air con worked well, the beachside restaurant was decent.
The minuses: walls are paper thin -- I could hear the bloke in the room next door snoring all night long, and I could hear a lot of street noise; the wifi didn't really work at all.

Business

10/10

Exceptional

23 Nov 2025

Christopher

Great location. Good price. Good room. Great staff.

Leisure Friends

8/10

Excellent

21 Nov 2025

Luisa

Staff were friendly overall it was good

2/10

Poor

20 Nov 2025

Karan

Hi Team

Room cleanings was terrible i have clicked the pictures for evidence

Business Self

10/10

Exceptional

17 Nov 2025

TREVOR

Cool place to stay you will see lots of birds And fox bats. Trails and restaurants walking distance. Had an issue on one of my nights stays and they took care of me very well

6/10

Pleasant

13 Nov 2025

Milan

The room was clean and spacious. I walked into a dead cockroach on the floor which put me off. I removed it, but it was alarming to see.

Self

6/10

Pleasant

09 Nov 2025

Venera

Friendly, accomodating and helpful staff. Quite noisy late at night and early each morning. The dining area needs to be smoke and vaping free for a better dining experience. Beach area infront of Hotel should be kept cleaner. The pool/dining area had a nice ambience.

Leisure Partner

10/10

Exceptional

08 Nov 2025

audrey

i loved the room

Business_and_leisure Self

10/10

Exceptional

29 Oct 2025

Reinhilde

Clean room, good bed, friendly staff.
Corridors were basic, the outside restaurant was very pleasant. food was nice.
Good choice considering the price.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Jon

Felt food and beverage more expensive tha other places. Otherwise very good stay.

Leisure Partner

10/10

Exceptional

15 Oct 2025

Brooke

The rooms are very clean and the staff is absolutely lovely. Definitely a great place to stay, although the wifi does not work very well but it is easy to get around that! Lots of food & drink options. Amazing place to stay

Leisure Self

10/10

Exceptional

14 Oct 2025

Mitchell

Great place to base yourself from lots happening but good vibes. Will stay again family of 5

Leisure Family

8/10

Excellent

12 Oct 2025

Dianne

Balcony was great. Be aware music playing from 7 am to 11 pm. Staff was wonderful. Accommodations more than adequate

6/10

Pleasant

07 Oct 2025

Tawitaa

Room has a door to the next room which lacks privacy.

Leisure Family

4/10

Poor

05 Oct 2025

Andy

Attentive staff, very helpful. Comforter on bed was stained in multiple places. Restaurant staff was friendly.

Partner

10/10

Exceptional

29 Sep 2025

Julieta

The hotel was very nice and the food was delicious
And we loved the shows

10/10

Exceptional

27 Sep 2025

Christina

everyone was so nice!

Partner

8/10

Excellent

25 Sep 2025

Etel

My bed sheets were not changed for 5 days.

8/10

Excellent

25 Sep 2025

Sonya

Smcbr

Staff was great. Bed is firm. Food was fine.

Self

10/10

Exceptional

23 Sep 2025

Christopher

wonderful property, beautiful people and staff and lovely locals. such a fun time.

Leisure Partner

10/10

Exceptional

23 Sep 2025

Darren

Great!!

2/10

Poor

20 Sep 2025

Shawn

Booked online, got there, overbooked... could not fulfill booking. Then did not refund booking!
Terrible service trying to get that resolved.

Leisure Self

10/10

Exceptional

12 Sep 2025

Carol

Very relaxing vibe right on the water. Thoroughly enjoyed our stay.

Leisure Friends

2/10

Poor

12 Sep 2025

Nicholas

This is a hostel. Paid for the 4 person dorm, there was an apparent “glitch” and was put in a dorm with 20 others. Restaurant staff are great. The beach is not ideal for swimming or leisure. Lots of hustlers infront and on beach. Book a boat port Denarau and stay on one of the islands, not worth spending your holiday at smugglers.

Leisure Self

10/10

Exceptional

26 Aug 2025

Isabelle

Hostel with.beach location.

Excellent beach location .
I booked a smaller dorm size.
Ate and drank at the hostel it was reasonably priced.
Easy to meet friends and chill out.
There was live music on a few nights. A fire dance.
I was able to book snorkelling with them.

Self

10/10

Exceptional

25 Aug 2025

Alyssa

This was a perfect spot to spend a 15-hr layover with two young children (ages 2 and 7)! It was an affordable taxi ride to/from the airport-- $25 USD. We arrived early in the morning (8am) and were welcomed warmly and given a place to store our bags until check-in at 2pm. We ordered breakfast, sat on the beach, used the pool, and relaxed until our room was ready. The staff were extremely friendly and accommodating. There is a delicious market and Korean restaurant within walking distance in addition to the on-site dining options. Staff called our taxi for us when it was time to head back to the airport. Not super fancy, but clean, comfortable, and accommodating the whole time we were there. We will certainly consider staying again in the future for long layovers in Fiji!

Leisure Family_with_children

8/10

Excellent

21 Aug 2025

Kiana

Lovely staff, but you definitely get what you pay for in terms of amenities!

10/10

Exceptional

18 Aug 2025

Samuel

Big room on affordable price. Very cold AC. Very clean bathrooms and hot/cold showers. Outstanding service. Tipped a couple of the servers for the quality service. Quality food/room/staff 10/10

Leisure Partner

10/10

Exceptional

17 Aug 2025

neil

Nice right in front of beach

Business_and_leisure Family_with_children

6/10

Pleasant

13 Aug 2025

Brianna

This is not at all a resort, the nearby limited food options are disgusting

Leisure Family

10/10

Exceptional

13 Aug 2025

Stephen

8/10

Excellent

08 Aug 2025

Wayne

Good restaurant & bar near the beach, good for last night near the airport

Leisure Partner

8/10

Excellent

04 Aug 2025

Fredric

The stay here gave us a much needed break. The morning peace and quiet was wonderful

8/10

Excellent

04 Aug 2025

Kathryn

The food was delicious, the staff were courteous and helpful. Fabulous sunsets and a lovely beach with easy access. We enjoyed our stay, but the amenities were average. We endured a power cut, no water at all two mornings and the view was the back side of the neighbouring hotel.

Leisure Family

10/10

Exceptional

03 Aug 2025

Henry

Good place to stay

Leisure Self

4/10

Poor

02 Aug 2025

Enid

We paid for a deluxe room and were initially put into a small room with frosted windows and a broken handle on the window. After complaining we were put into a much nicer room with a balcony that overlooked the dining area and beach. The downside of this was very loud music from next door until 10 and then being awakened by a group of loud people playing music at 2 am. The resort staff weren’t too interested in doing anything about it despite our many complaints. This occurred every night we were there. The manager was very good and sympathetic, but it occurred that night too. Lovely grounds, view, and good restaurant, but we wouldn’t stay again.

Leisure Partner

8/10

Excellent

26 Jul 2025

Tamara

Overall it was enjoyable..the view of the beach was nice especially when the sun was setting. The bar staff wasn’t too helpful and made me wait a long time before being served. No eye contact to see if I needed anything.

Leisure Family_with_children

8/10

Excellent

25 Jul 2025

Jana

good location, more shade options for the sunbeds would be nice, restaurant is good

Leisure Self

4/10

Poor

22 Jul 2025

Florriann

The pictures from the property were cropped. Our hotel room had an inch of dust under the bed, the window had an alleyview above the kitchen that smelled like grease. We had green mold on the windows and haze. I thought this was a resort, it was for backpackers and a stop over, but with high prices. We could have stayed at the Crown Plaza for just a bit more money and had a clean and holiday experience. We did not see a spa, the pool is right off the walk out resturant and small and cold. The beach wasn't swimmable. We made the best of it, but others on different tourist places couldn't believe what we paid for... the prices should be half. The people working at the desk are wonderful and friendly and that is why we stayed and didn't complain. One day we came home and our room was unlocked. Nothing was missing. Also, they should have signs up to remind tourists not to drink the water. It is also not all inclusive, breakfast is not included.

Leisure Family

10/10

Exceptional

18 Jul 2025

Tony

We had a fantastic stay at Smugglers Beach Resort! From the moment we arrived, the friendly and welcoming staff made us feel right at home. The resort has a laid-back island vibe with beautiful beachfront views and plenty of space to relax and unwind.

The rooms were clean, comfortable, and had everything we needed. We loved being able to walk straight onto the beach and watch the sunset each evening. The on-site restaurant offered tasty meals, and the breakfast was good. The last day we didn't get to have breakfast because the Chef did not turn up to work, it would have been nice to have been advised so we can go eat breakfast at another hotel nearby.

Overall a great stay.

Leisure Friends

6/10

Pleasant

17 Jul 2025

Mel

Great view from the balcony of the sunset suite. Good pricepoint for 6 person apartment. No elevator/lift so walked up and down 2 flights of stairs multiple times a day. Found a cockroach a day. Music from bar always died down by 10pm. Pots all overused. Sharp knives broken at tips. Comfy beds. Great air conditioning. Usefull pool. Good firedancing. Service for meals slow and dissjointed but food tasty for pricepoint.

Leisure Family_with_children

8/10

Excellent

05 Jul 2025

Dionne

Enjoyable stay!

It was a a beautiful property. Right on the beach. Furniture is very old and lobby washroom was just the one. Very tiny Definitely needs some upgrades. Otherwise restaurant etc was decent
Some of the check in staff was rude (one for sure) and seemed disinterested. Rest were nice.

Partner

6/10

Pleasant

05 Jul 2025

Supriya

Loved the location, 5/5 for the beach views and the lovely staff.

Leisure Self

6/10

Pleasant

02 Jul 2025

Shawn

Pretty good stay

For the price I was not that impressed. Location is good and staff at the bar were very nice and friendly.
Rooms and hotel condition is older.
As far as being environmental friendly, I wish they’d filter water and use glasses so as to prevent excess plastic.

Friends_and_family Family

8/10

Excellent

25 Jun 2025

Lauren

Loved the chill vibes. Dinner atmosphere was awesome. Service was a 10.

Would have liked more shaded areas to lounge on the beach. Also more information in our rooms in regards to room service, taxis, or other places to eat.

Leisure Friends

8/10

Excellent

22 Jun 2025

Dionne

Well priced, good location for a beach front prope

The location is excellent! On the beach…very clean. Room was very small. Early arrival and staff was not very accommodating as they wanted me to upgrade to a deluxe room. Customer service on check in was not the best. But other times they were nice!

Partner

6/10

Pleasant

22 Jun 2025

Maria

Waterfront dinning location is great. Professional friendly service.
Lateral rooms with views of the next building walls and others with painted window glass not view at all; should have a lower price than close to 250- 300 Fijian dollars.
Spacious bathrooms, overall well maintenances clean facilities.

Business_and_leisure Friends

4/10

Poor

22 Jun 2025

Melissa

Overpriced! Even though the staff were lovely the service was not great.

Leisure Self

10/10

Exceptional

12 Jun 2025

Mustafa

I liked all, food, shared room was all beautiful. Personel was so warm blooded.

Leisure Self

4/10

Poor

11 Jun 2025

Grant

No complaints about the food, drinks & the service out on the deck area. But the room comfort was bad & unfortunately I didn’t realise the problems till going to bed. The mattress nearly had springs poking through on one side, slept on the other side but it had a huge slump in the middle, aircon was noisy, lot of light spill over at top of curtains, TV really didn’t work & only 3 channels, one ceiling light once hot turned off, cooled down turned on, off on off on etc. Bed side cabinet drawer wouldn’t stay closed, perfect to skin your leg on, sorted that with a bit of tape. Complained next day & they gave me a new room, but ceiling panels had gaps. Mosquitoes a bit of worry but I took a mozzi repellent device with me so that was sorted. The 2nd room’s light coming in over the top of the curtains was even worse. Though I’d have an afternoon nap, needed it but room next door was having tiles ripped up. Around the hotel the toilet bowls needed a good scrub.
They chose the wrong person to put in a non renovated room!

Self

10/10

Exceptional

28 May 2025

Steven

Excellent place!

Self

8/10

Excellent

28 May 2025

Kurt

Very nice staff, facilities a little tired, but the best of the 4 hotels all connected together, more active.

10/10

Exceptional

19 May 2025

Vineet

Nice

6/10

Pleasant

19 May 2025

Jeffrey

A great starting spot for a Fiji adventure for backpackers, students, budget travelers right on the beach. 10 mins to airport. Not really a great family stop. Think more hostel than hotel. Staff was very nice and helpful though.

Leisure

8/10

Excellent

14 May 2025

kusum

Nice customer service and affordable.

Leisure Family

10/10

Exceptional

11 May 2025

Henry

Good

2/10

Poor

11 May 2025

Jiutajia Ledua

check in time was 1 and half hour late, staff was very rude

Leisure Partner

10/10

Exceptional

10 May 2025

Kristeen

Sunset suit was spacey and clean

6/10

Pleasant

03 May 2025

Sonia

Stayed in the female dorm, every time a new person came, a man stormed into the space unannounced to show new person the space. A woman should be doing that, anyone could be half naked as it’s a female dorm. This happened multiple times.

Leisure Self

8/10

Excellent

02 May 2025

scott

A few roaches, no soap or shampoo

Leisure Self

8/10

Excellent

01 May 2025

rupika

Good for the price I paid

10/10

Exceptional

29 Apr 2025

Ryan

Great spot, beautiful hotel, great location.

Friends_and_family Family

6/10

Pleasant

29 Apr 2025

sonya

Close to airport, good place to start if your first visit to Fiji. Biggest problem was the loud music late at night and the hotel next door allowed kids to play in their pool all night long. I didn't sleep much because of this, which was too bad, as I came to Fiji to relax. The other places I went to were better because they were quiet. There is no one to control the area at night which was disappointing...

Business Family

6/10

Pleasant

29 Apr 2025

Imraaz

Great service and legendary fijian hospitality alwayd key. The rooms were a bit small and not up to our standard for cleanliness but the patio and pool area was awesome

Leisure Partner

6/10

Pleasant

28 Apr 2025

Jeff

The staff are very friendly. As it has another resort either side there were some nights the music was a battle between 2 ir 3 if them, great vibe but not so good if wanting to sleep too early. Need to take your own beach / pool towels as towels not easily exchanged. Supermarket conveniently located. Overall very good for a 3 star resort but is an older building.

Leisure Family

8/10

Excellent

26 Apr 2025

Steve

The staff were very friendly

Leisure Family

6/10

Pleasant

26 Apr 2025

rovina

No lift, rooms were smaller and generally property needs an upgrade but the location and vibe is great