Relax Hôtel Oujda

10/10

Exceptional

17 Sep 2025

Mohammed

Good

10/10

Exceptional

31 Aug 2025

Michael

Very nice hotel

Leisure Partner

4/10

Poor

16 Aug 2025

Mohammed

Poor service and rude staff!

I booked a room for my sister for 2 nights for her wedding. I personally went to the hotel to arrange their stay as a newly married couple.
The first impression was disappointing: the reception desk was unattended, and I had to wait 10–15 minutes before anyone showed up. When I went to see the room, I won’t comment on the size (which is indeed small), but what really stood out was the attitude of the staff member who showed it to me—she was rude and dismissive. I asked about upgrading the room and decorating it for the newlyweds, but she bluntly said, “We don’t do that.”
Fortunately, the receptionist was more polite and offered a decoration service. I requested they also add water and a plate of fruit (and I was willing to pay extra), but they simply ignored that request.
My sister and her husband were equally dissatisfied. At one point, they ordered food from outside, and the security guard refused to let the delivery person bring it to the room. The groom had to go down himself to collect it.
Overall, this is a “hotel” in name only. The service is poor, attention to guests is lacking, and staff courtesy is inconsistent. I would not recommend staying here unless your only other option is sleeping on the street.

Partner

10/10

Exceptional

17 Aug 2024

Consuelo

Best hotel and the only one we always will visit, they do the impossible for the guests feel like they are at home

Business

10/10

Exceptional

01 Aug 2024

Consuelo

It is the best and most friendly hotel in Oujda, great customer service, the administration is always on top of the little details to make the guests feel like home. Keep it up and certainly, We will come back soon.

Friends_and_family Family

10/10

Exceptional

15 Jul 2024

Yunior

Best hotel in Oujda

Our experience at the Relax hotel of Oujda was as always, the Relax staff always exceeded our expectations, from the moments we enter in the hotel the reception staff greet us with a big and welcoming smile, you can percibe the peace and well relationships between the staffs and the hotel administrators, keep it up and we will continue coming back.

Business Partner

10/10

Exceptional

07 Jun 2024

Yunior

From the checking time you feel welcomed to the Hotel by the front desk personnel offers the best smile and professionalism that any one could to make you feel like you just arrived home. The hotel is welcoming , clean all the time, restaurant offers a grand variety of plates in the menu, all employees from the administrators to all the hotel are very professional at their jobs and put their guests as a priority… it is a pleasure to keep coming back to the Relax hotel of Oujda.

Business Partner

10/10

Exceptional

28 Apr 2024

Consuelo

Greatest hotel in Oujda

Everything went great the hotel is out favorite hotel in Oujda, is the only one that you can feel like home staff is always professional and very friendly receiving you at the check in to the check out , Aya at the reception desk she is always treat us with respect and great us with a big smile, sabbath is always nice and welcoming in general all staff and administrators are the best in all hotels we had ever stayed at. Keep being like this and we will coming back .

Partner

10/10

Exceptional

16 Jan 2024

Consuelo

Greatest hotel

The Relax Oujda Hotel is the best hotel in Oujda , the staff always willing to help you, and they will always try their best to exceed your expectations as a guest, we have been guests of this hotel for many years and we will continue coming back .

Partner

10/10

Exceptional

09 Jan 2024

Consuelo

Relax hotel of oujda is the best hotel in oujda, the staff are always great, very professional , friendly and helpful.

Partner

2/10

Poor

26 Oct 2023

Mohammed

Very unfriendly staff, they requested additional money for city taxes which i’ve already paid for ( scam attempt ) Room was dirty, beds are uncomfortable. Horrible experience overall.

Leisure

10/10

Exceptional

21 Oct 2023

Consuelo

Great hotel

Relax hotel of Oujda is the best hotel to stay in oujda , starting at the front desk greetings, room service, restauran and all of the hotel staff are very nice and always willing to help their guests at any time.

Partner

10/10

Exceptional

17 Aug 2023

Consuelo

Best hotel in Oujda

The hotel is a great place to stay, staff is great , friendly and professional all the time , the hotel director is always on top of every need of the hotel guests, they offering to their guests the best they can offer, always clean and organized. I will keep coming back to this hotel. Very convenient for kids recreation, pool is clean and well maintained, outside the hotel you have access to the public transportation and taxis, shopping and kids recreation as well.

Friends_and_family Family

10/10

Exceptional

09 Dec 2022

Consuelo

Best Hotel in Iujda

Relax hotel in Oujda, it is the best hotel in the area. As soon as you enter in the hotel they make you feel like home, the reception staff always give us a warm welcoming, the hotel director is always attentive to all guests needs, en general all of the hotel staff are amazing.

Partner

10/10

Exceptional

22 Oct 2022

Yunior

Greatest hotel in Oujda

The Relax hotel of the oujda is a very welcoming and clean hotel, starting by the reception staff, the security, all staff are always welcoming the guests and ready to provide us with any help we need, the hotel Director is always out of his office checking around and making sure everyone is happy with their stay. The restaurant on-site is great, the chef work very hard to create tasting and well decorated dishes, the restaurant staff are wonderful as well, the relax hotel of Oujda is not just a hotel , it make you feel like home.

Friends_and_family Family

4/10

Poor

26 Sep 2022

david

The front desk: not welcoming and the service is totally bad.

Leisure Family

10/10

Exceptional

30 Aug 2022

Yunior

Best hotel in Oujda

Good hotel, staff are awesome. We will comeback

Friends_and_family Family

10/10

Exceptional

25 Jun 2022

Consuelo

Amazing hotel

Friends_and_family Family

10/10

Exceptional

25 May 2022

Yunior

Great stay

Relax hotel has the best staff in all hotels I has been in Morocco...

Partner

10/10

Exceptional

11 Mar 2022

Yunior

Best hotel in Oujda

Relax hotel of Oujda is the best hotel in Oujda.. You feel like you are at home..the great stay starting with the greatest Mohammed, and the two young woman at the reception desk, and continue at the arrival to your room yiu can always find the best smiles of the service ladies, then continuing to the restaurant with Hanza and Hassan, and the others servers, the great food created by the hands of the wonderful cheff..they all try their best to pleased you..this is what make us keep coming back..thank 's again..see you guys soon..

Friends_and_family Family

10/10

Exceptional

16 Sep 2021

Consuelo

Best hotel in Oujda

Greatest hotel in Oujda.....Director is a great leader, all staff try very hard to make you feel like you are at home, starting from front desk, all restaurant staff are amazing, all service sraff....again the best hotel in Oujda.

Business

10/10

Exceptional

31 Aug 2021

Consuelo

Best hotel in Oujda

Amazing hotel in Oujda, all staff are the best. Always trying to get above and beyond how to help and make the guests happy...reception team great, service staff, restaurant all from the chefs to the weitress always trying to please us....and of corse the Director is always there for welcoming the guests and talking to them asking if is anything else that hey can do to make our stay more pleasant.....love this hotel and their staff members.♥️💖♥️💖. No even tgd famous 5 stars expensive hotel in Oujda can be compared with Relax....

Business

10/10

Exceptional

24 Aug 2021

Consuelo

Greatest hotel in Oujda

Amazing hotel...staff is very helpful and welcome us everytime...

Business

10/10

Exceptional

24 Aug 2021

Consuelo

Great hotel to stay in Oujda

Everything is great at the Relax hotel of Oujda...is our favorite hotel from facility, food to great staff and amazing manager...

Partner

10/10

Exceptional

04 Aug 2021

Consuelo

Greatest hotel in Oukda

The Relax hotel has become our favorite hotel to stay in our travels to Oujda...you feel welcome there from the moment we park our car in the parking lot..outside areas are very well maintain and green, reception has very friendly and smiling welcoming faces...the hotel manager is always on site checking everything thst can make our stays the greatest...service is the best...restaurant service is amazing all of the weitress are kn top of your need to make your eating time very pleasant...a big A+ to the chef great flavors, plate presentation and quality in every Plate it is amazing and no easy to find it in any other hotels that we stays....keep it up and we will comeback everytime.....

Friends_and_family Family

10/10

Exceptional

14 Jul 2021

Consuelo

Best Birthday ever, unforgettable stays....

A big thanks to the staff at the Relax Oujda, yiu guys are the best, always goes above and beyond to make our stays there the best and the most enjoyable time in the world...starting from the director. Mr. Cherkaoui always there for your needs and working hard for make our stay a pleasure , Mohammed at the front desk he is the greatest staff..he is always checking what us and /or another guests need, also big thanks to Sabah and the other services ladies, great job with the restaurant staff, they are always very attentive to make our eating time the best...hamza,lshsan and Hassan....it is not words to describe how great our stay in the Relax of Oujda always been, I had there the best birthday that I had in many years....I am very happy and for sure I will continue coming back to this hotel on our regular travels....keep it up guys..see you all soon.❤️

Friends_and_family Family

10/10

Exceptional

17 Jun 2021

Consuelo

Great hotel. Clean and the staff are very jive and attentive to all your needs starting by the check in with Mohammed, the hotel director great us at the check in, and service personnel that clean the rooms are very nice and professional at their job..we had dinner at the restaurant and Wow it was awesome....the flavor of the food and the service were great...specially Lahsan and Hamza......you all make our stay a pleasure.♥️

Friends_and_family Family

10/10

Exceptional

17 Jun 2021

Consuelo

Great hotel. Wonderful staff...starting from the check in with Mohammed...your stats will be great.

Friends_and_family Family

8/10

Excellent

08 Jun 2021

Consuelo

Good service. Great staff I think the hotel is one of the best in oujda. Starting from the front desk, administration (director), restaurant and the service...I am happy with the hotel improvements....keep it up.

Friends_and_family Family

10/10

Exceptional

04 Jun 2021

Consuelo

Our stayed was amazing . We can’t wait to comeback.

Friends_and_family Family

10/10

Exceptional

06 Apr 2021

Consuelo

Great stay, director and staff is doing a great job to keep the guests happy in our stay, they are very friendly and very helpful all the time.

Business

10/10

Exceptional

06 Apr 2021

Consuelo

Good stay

The hotel staff (specially front desk Mohammed and cafetería) and administrator(Mr. Abdelmoula) were amazing

Business Family

10/10

Exceptional

21 Feb 2021

Consuelo

Overall the hotel is clean, and in good conditions. The hotel staff make you feel welcome in your stay, like hotel manager, and Mohammed and the ladies(Aicha) in the front desk.

Friends_and_family Family

10/10

Exceptional

16 Jan 2021

Yunior

Overall the hotel was all good..

Partner

8/10

Excellent

09 Jan 2021

Verified traveler

Clean and comfortable rooms and a fun swimming pool.

Self

10/10

Exceptional

03 Dec 2020

Verified traveler

Good stays

Our stayed was good, staff is helpful and greet us with smile we were very happy to see Mohammed back in the front desk he always been the best staff there, also the hotel manager sees to be doing a great job to keep the guests happy during this hard time. I wish they keep it up.. Thanks Consuelo Aldaya

Partner

10/10

Exceptional

14 Nov 2020

Consuelo

Good stay

The hotel was clean, breakfast was good.. Staff was nice and attentive to the guests need... Overall this stay were good. I hope they keep it up

Partner

4/10

Poor

14 Oct 2020

Consuelo

Very Disappointed...

We had been staying in this hotel for long time, more than 3 years, I was very surprised this stayed, most of the staff were new, and with bad and unprofessional customer service, the breakfast were awful, I was charged 25 dh for a really bad supposed to be an expresso coffee, the bed sheets and towels were gray no white, the reservation were made for two and only one towel was in the bathroom the bathroom was not clean, cthe toilet were dirty on the bottom, we are very very disappointed, specially this time where hotels has not tourists and are struggling with the pandemic time I will comeback soon and I wish the administrators take my comments very serious and fix all the problems to make my stay a little more pleasant.. The old staff were very nice and professionals, and staff at the restaurant were very good also...
Hand sanitizer were only at the hotel entry.. None in the room... I hope next time will be better.

Partner

10/10

Exceptional

20 Jul 2020

Rachid

Suggestion

Il faut changer les serviettes, elles sont très veilles et de mauvaise qualité
manque une 3eme serviette (sortie de bain)

Business

10/10

Exceptional

21 Nov 2019

SasaSumak

The hotel is very comfortable to stay. The hotel staff are at your service and friendly. The rooms are clean and tidy. Breakfast at the restaurant is rich and delicious. Staying at the hotel is for every recommendation

Business_and_leisure Family

10/10

Exceptional

08 May 2019

Ilyass

Great ! One of The Best places to stay in oujda.
The hôtel team was very helpfull.

Business Partner

10/10

Exceptional

03 Apr 2019

Verified traveler

great place to stay in at oujda city, i really recommend this hotel to any one want to relax at oujda

Business_and_leisure Friends

10/10

Exceptional

14 Oct 2018

Ettayeb

I stayed at Relax Hotel for 3 days. The stuff are very friendly and very helpful. The room was well presented and very clean. The location is only 10 driving to town. Thank you

8/10

Excellent

05 Mar 2018

YIGIT

Good

Good location and clean

Partner

2/10

Poor

16 Jul 2017

abdoul

It was no A.c. in the room

We stay in the hotel only for one night and it's was terrible the room too small also the the A.c. was broken we talk to the staff they say is nothing is to do about it in the 45 c in summer time the child 3 years old I would not recommend this hotel for any one

8/10

Excellent

05 Mar 2017

ASHRAF HEBAISHY

it's good and comfortable

10/10

Exceptional

16 Jan 2017

Emadou / USA

Excellent location

Overall this hotel is comparable to 3 stars American style. Pros: The bed and pillows are fairly comfortable. Stand ip shower is excellent. Room very clean. Heat works very well and controlanle with thermosta. Lot of light switches options. Cons: room a bit too small for 2 peoples compare to American standards. Toilet set is comfy but watch for splashes when flashing. Expect to pay about 6% taxes cash at the hotel even when paying by credit card. Staff at the front desk as well as security follow your move too closely when in/out of the hotel which is annoying. Security also follow you to your car forcing his way to help you carry your belonging even no help is needed. When parking or leaving parking he is also there to imply some $ tips is highly suggested but not required.

8/10

Excellent

02 Dec 2016

Magus

Clean and easy for being on the road.

This hotel is in a shopping area, industrial so ideal if you are on the road.. and not wanting to stop for the city. It has a great breakfast, they will try and charge you extra for city tax, after you have paid for the room online. No one checks their email, so you will need your reservation on you.

Family

6/10

Pleasant

17 Mar 2026

Imane

Hôtel propre dans l’ensemble, personnel souriant disponible et serviable.
Cependant le petit déjeuner proposé est très moyen pour le prix.

Family

6/10

Pleasant

11 Nov 2025

Sophie

La propreté était très moyenne, la chambre était glaciale (16.5°), et le réseau wifi pas ou peu accessible. Le personnel est très gentil et serviable, mais ils n'ont pas d'équipements appropriés pour faire correctement leur travail.

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Emmanuel

Oui

Self

10/10

Exceptional

24 Oct 2025

Cédric

Tres bien !!

Partner

8/10

Excellent

25 Jun 2025

Abdullah

Satisfait

Seul point négatif les rideaux des fenêtres ne permettent pas d'avoir le noir complet dans la chambre dur dur de dormir la journée ou grâce matinée sinon hôtel au top propre service ok petit déjeuner pas tester

Self

8/10

Excellent

02 Jun 2025

Mohamed

Friendly staff at reception, restaurant, and the cleaning crew. kudos to Sabah for ensuring that all rooms are in order.

Business

10/10

Exceptional

22 May 2025

Farida

Je viens de passer un séjour à l'hôtel Relax ! L'établissement est d'une propreté impeccable, du hall d'entrée aux chambres. Le personnel est à l'écoute et attentif à chacune de mes demandes, ce qui a rendu mon séjour encore plus agréable.

Je recommande vivement cet hôtel pour son confort, sa sécurité et son service de qualité. Je reviendrai sans hésitation.

Business_and_leisure Self

8/10

Excellent

23 Mar 2025

Graïchi

Très gentil personnel , Hotel propre toujours là, éloigné du centre

8/10

Excellent

05 Aug 2024

Verified traveler

Séjour en famille

Bon séjour, hotel loin de la ville avec une deco moderne, assez calme, piscine agréable avec un maitre nageur souriant et très sympa.
Les chambres sont propres, le valet de chambre fait parfaitement son travail, très aimable et poli.
La literie est extra, très confortable avec des vrais coussins c'est agréable.

Petits points négatifs tout de même, le petit dej continental en effet à 70 dh par personne (gratuit tout de même pour les moins de 10 ans) est plutôt simple avec des plats emballés dans du cellophane pas top pour se servir, café et lait en thermos mais froid, idem pour le thé et cela tout le long du séjour. Ce qui est proposé au buffet ne vaut pas le prix demandé, assez déçu tout de même. Mon époux et mes 2 ado ont préféré prendre leurs petits-déjeuners complets et \"beldi\" à l'extérieur à prix plutôt abordable avec un bon café et un pur jus d'orange pressé.

Second point négatif, logés au rdc nous avons réservé 2 chambres avec nos enfants c'était parfait et calme côté piscine, cependant nous avons pu croisé à deux reprises des prostituées leurs chambres étaient plus loin au fond du couloir, pas très correcte sachant que nous y sejournons en famille. Ils ne nous ont pas dérangé mais c'était tout de même gênant et surtout interdit il me semble au Maroc.
Espérant que le responsable de l'hôtel lise cet avis et améliore ces petits points négatifs car nous avons bien apprécié le calme de cet hôtel.

Friends_and_family Family

8/10

Excellent

31 Oct 2022

Adil

Correct

Hôtel très bien situé, manque quelques détails pour que le séjour ce passe bien ? Plus de serviette dans les chambres, gel douche inappropriée car en sachet, cyphon du lavabo bouché… chambre odeur de cigarette intense…

Friends_and_family Family

10/10

Exceptional

12 Jun 2022

Samir

Nouria en Sabah

We hebben een aangenaam verblijf gehad. Goede service. De dames Nouria en Sabah waren zeer vriendelijk en behulpzaam.

Partner

10/10

Exceptional

27 May 2022

BRUNO

bien à refaire pour le plaisir

Bon hotel, personnel agréable, une mention super bien au serveur du bar qui speed pour livrer les boissons

Business

10/10

Exceptional

20 May 2022

ABDELKARIM

Un seul mot excellent

Pour la première fois dans cet établissement et franchement je suis bluffé, le relax hôtel oujda mérite 5 étoiles , autant les chambres sont propres joliment décorées climatisation et wifi parfait.
Petit déjeuner copieux et varié avec coin continental et coin marocain
Le service impeccable et les plats juteux
Le personnel est d’une gentillesse incroyable, l’accueil à la réception est remarquable.
Je recommande virement cet établissement

Business

10/10

Exceptional

24 Oct 2021

Laïd

Séjour agréable et confortable.

Séjour très agréable avec personnel très accueillant et aimable.
J'ai été bien reçu par Ikram très professionnelle et disponible. Service, propreté, disponible parfait.
Je recommande sans problème.

Friends_and_family Family

10/10

Exceptional

14 Oct 2021

jaoued

Hôtel sympathique ++

Hotel sympathique bon rapport qualité prix

Business

8/10

Excellent

09 Oct 2021

jaoued

Bon séjour personnel aimable ++

Bon séjour, bonne acceuil,personnel tres sympathique et disponible. Proche commerciale ce qui est très pratique.proche de l'aéroport et restaurant ok également.seul bemol la wifi dans ma chambre ko

Business

8/10

Excellent

23 Aug 2021

Mustafa

The quite hotel near a shopping area with a nice garden. Guys are quite helpful. They surprised with some amenities. Room was ok, need a bit refurbishment but ok. Special car parking area available. Internet speed is not
so good but works.

Business

4/10

Poor

24 Nov 2020

Ouadie

Problème de climatisation

Pas de chauffage avec une température moins de 7*

Business

6/10

Pleasant

08 Jan 2020

Verified traveler

De ligging was slecht. Douches niet goed onderhouden. Hele harde bed. Keiharde muziek van buiten af in de nacht ( mogelijk van naastgelegen nachtclub ). Communicatie met personeel spreken geen engels( wereld taal ).

Leisure Family_with_children

6/10

Pleasant

25 Dec 2019

Verified traveler

Personnel au top 👌

Points positifs:

- Personnel très serviable, attentionné et disponible.
- Hôtel propre et proche de l’aéroport (5mn en voiture)

Je suis dans l’ensemble satisfait, seul point à améliorer :
- Isolation sonore, on entend le bruit de la boite de nuit en bas de l’hotel, honnêtement si ce point est résolu, cet établissement serait mon hôtel de choix à Oujda.

Par rapport à la question du bruit, j’ai demandé de changer de chambre, le personnel m’en a trouvé une autre très rapidement et m’a appelé une fois installé pour vérifier que tout allait bien. Je trouvais ça très attentionné, encore une fois le personnel de l’établissement est un grand point positif.

Self

6/10

Pleasant

15 Dec 2019

Verified traveler

De enige goed was de warm water douche, de rest was allemaal minder: de gang van de hotel kamers was smerig, WiFi nul, veel herrie door lawaai van de discotheek ernaast

Leisure Self

6/10

Pleasant

04 Nov 2019

Mohamed

L’accueil bien propreté très bien mais manque de couverture pour fils car c’et Prévu que nous serons trois personnes et quand j’ai demandé une couverture pas de couverture

Friends_and_family Family

4/10

Poor

25 Aug 2019

Verified traveler

Service du petit déjeuner médiocre le restaurant très très sale pas de choix au petit déjeuner la nourriture avariée et de la moisissure trouvée dans le pain et les chambres moyennement propres et très bruyantes et le parking n’est pas surveillé. Je ne recommande pas cette hôtel.
L’accueil est froid et non professionnel. Je trouve cela dommage car c’est un hôtel assez moderne plutôt mais mal entretenu. Dans le couloir l’assiette d’un client est restée 48h. Du jamais vu !

Friends_and_family Family

2/10

Poor

24 Aug 2019

Amine

Vraiment des voleurs voulant augmenter à chaque fois la facture et puis rien à voir avec les photos

Family

6/10

Pleasant

14 Aug 2019

Verified traveler

Bon sejour
Hotel propre
Personnels agreable et efficace

8/10

Excellent

02 Jul 2019

Michael

Hotel pratique pour prendre un vol tôt le matin

Hôtel très bon rapport qualité / prix.
Chambre confortable et propre.
Personnel accueillant et à l’écoute du client. Merci à Mohamed et Amine qui se sont occupés de ma réservation de taxi très tôt le matin pour aller à l’aéroport: tres efficaces tous les deux.

Seul hic: les couloirs méritent un entretien

8/10

Excellent

30 May 2019

Verified traveler

Près de l’aéroport et centre commercial !
Hôtel sympa

Leisure Family